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JANUARY 2020 Welcome to the Missouri Association Management Family. Missouri Association Management, LLC (MAM) is very humbled and proud to have been selected to serve you and your Association to provide management services to your community. We take great pride in this honor and look forward to getting the opportunity to meet with you and your neighbors over the next several months. Our staff of maintenance and construction professionals have already begun spending some time with Wesley, getting to know the community and what he and Jarrod have been doing and how we can help them as we all move forward together. Our administrative staff is in the process of setting up your community records in our management systems and we will be ready to serve you beginning January 1 st . Listed are just a few of the benefits of using a profession- al association management company Buying power Increased clarity for your community. We will ensure that your rules and regulations are ex- pressed and communicated in a way that makes sense to all members. Along the same lines, we will help you uphold those standards, ensuring that all rules are enforced consistently. We will assist with vendor management, making certain that issues or disputes with vendors do not escalate, and that the community receives good workmanship for a good price. We have strong, positive rela- tions with local vendors, which will benefit your community. Reserve Study The Board of Directors has had an independent engineering com- pany analyze the infrastructure and the remaining useful life of each common element of the complex. The preliminary report has been submitted and the board is now reviewing that report and would like to share the infor- mation with all owners. Its important that you know all projects will be prioritized, and many projects will be costly. Town Hall Meeting To review the Reserve Study and discuss the costs and impact/funding for the necessary expenses, we will meet on the following date and time: February 22, 2020 10:00 a.m. Central Bank Lake of the Ozarks (Main Bank) 3848 Osage Beach Parkway Osage Beach, MO. 65065

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Page 1: Holiday family newsletter (2-pp.)indianpointeloz.com/newsletters/Indian Pointe... · Family. Missouri Association Management, LLC (MAM) is very humbled and proud to have been selected

JANUARY

2020

Welcome to the Missouri Association Management Family. Missouri Association Management, LLC (MAM) is very humbled and proud to have been selected to serve you and your Association to provide management services to your community. We take great pride in this honor and look forward to getting the opportunity to meet with you and your neighbors over the next several months. Our staff of maintenance and construction professionals have already begun spending some time with Wesley, getting to know the community and what he and Jarrod have been doing and how we can help them as we all move forward together. Our administrative staff is in the process of setting up your community records in our management systems and we will be ready to serve you beginning January 1st.

Listed are just a few of the benefits of using a profession-al association management company

• Buying power • Increased clarity for your community. We will

ensure that your rules and regulations are ex-pressed and communicated in a way that makes sense to all members.

• Along the same lines, we will help you uphold those standards, ensuring that all rules are enforced consistently.

• We will assist with vendor management, making certain that issues or disputes with vendors do not escalate, and that the community receives good workmanship for a good price. We have strong, positive rela-tions with local vendors, which will benefit your community.

Reserve Study

The Board of Directors has had an independent engineering com-pany analyze the infrastructure and the remaining useful life of each common element of the complex. The preliminary report has been submitted and the board is now reviewing that report and would like to share the infor-mation with all owners. It’s important that you know all projects will be prioritized, and many projects will be costly.

Town Hall Meeting

To review the Reserve Study and discuss the costs and

impact/funding for the necessary expenses, we will meet on the

following date and time:

February 22, 2020 10:00 a.m.

Central Bank Lake of the Ozarks (Main Bank)

3848 Osage Beach Parkway Osage Beach, MO. 65065

Page 2: Holiday family newsletter (2-pp.)indianpointeloz.com/newsletters/Indian Pointe... · Family. Missouri Association Management, LLC (MAM) is very humbled and proud to have been selected

Completed Projects B7 front decks/railings painting completed Parking lot handrails and posts replaced as

needed B4, B6 and B7, including pool 2 and railing to dock 3

Leaf Removal throughout Trees trimmed behind B1,B2,B3 Christmas lights up around upper parking lot,

clubhouse, and front sign Parking lot plowed and salted in first major

snow of the season Parking lot lights next to tennis court replaced

and upgraded Rebuilt stairway to pool 3 Replaced joist hangers on several front decks/

stairs for B3, B7 and B9 Electrical Upgrade to dock 6 - need OBFD to

inspect Replaced several concrete walkway pads on

dock 3 Upright post bumpers on Dock 4 Priming of all new wood on front decks, steps

and handrails

Upcoming Projects (First Quarter - weather

permitting)

Dock repairs due to storm damage Upright post bumpers on Dock 5 Painting of building 9 front steps and decks Begin replacement of several sets of steps

in B5 and B10 Parking lot repair/replacement specs and

bids as part of Reserve Advisors review New Mailboxes structure Signage around complex

Christmas Lights

Page 3: Holiday family newsletter (2-pp.)indianpointeloz.com/newsletters/Indian Pointe... · Family. Missouri Association Management, LLC (MAM) is very humbled and proud to have been selected

Assessments

First quarter assessments are due on January 15th . Please contact Kim at 660-851-2463 if you have any questions.

Snow Removal

The snow removal in the complex is done by onsite maintenance. Snow removal on Mace Road is done by the City of Osage Beach.

Fireplace Inspections

All fireplaces will be inspected by a Certi-fied Chimney Sweep during the month of January. Every unit that has a fireplace will be inspected as well as cleaned and re-paired if necessary. The unit owner is re-sponsible for and must pay for all work done. It will be billed as a special assess-ment to the applicable unit Owner. If you have had your fireplace inspected by a Certified Chimney Sweep within the past three (3) years and we have your inspec-tion report on file, your fireplace with be ex-empt from the January inspections.

Winterize Your Unit:

Please follow the procedures below when leaving your condo for an extended period of time (more than 24 hours). Be sure all guests in your unit also follow these procedures:

Leave HEAT set at a MINIMUM of 55 degrees TURN THE MAIN WATER SUPPLY TO YOUR UNIT OFF! Turn the breaker to the water heater off Lift the icemaker arm up, to the OFF position Drain your kitchen and bathroom faucets Leave cabinet doors under sinks open to circulate warm air and pre-

vent freezing pipes

Maintenance Emergencies - after hours:

Phone: 573-348-4155

FRIENDLY REMINDERS

Fireplaces:

When using your fireplace, please adhere to the following:

Dispose of fireplace ashes only in a

metal or non-flammable container. Do not place the container on or near ma-terial that can catch on fire such as carpet, countertops, furniture, etc.

Limit fireplaces to no more than two or

three small logs of properly seasoned wood to avoid overheating.

Icy Conditions:

For your safety, please stay OFF dock ramps when it’s icy!

Smoke Detectors:

Check the date on your smoke detectors. If the expiration date has lapsed, replace the detector as soon as possible.

Dryer Vents:

Please keep your dryer vent cleaned and in good working condition.

Please pay your Assessment on time

Assessments are the lifeblood of the association, as they are the vital component related to the association’s ability to operate and maintain the common areas. Failure to pay assessments on time impacts the association’s ability to properly function.

Page 4: Holiday family newsletter (2-pp.)indianpointeloz.com/newsletters/Indian Pointe... · Family. Missouri Association Management, LLC (MAM) is very humbled and proud to have been selected

For questions concern-

ing the Association’s

operation of facilities:

Missouri Association

Management, LLC.

573-552-8334 E-mail: [email protected]

Della Miller or Russell Mitchell

Assessments,

billing and other

financial questions:

Kim Austin

660-851-2463

E-mail: [email protected]

Board of Directors - Building Representatives:

Building 1: Roger Stolle [email protected]

Building 2: Dena Mast [email protected]

Building 3: Jerry Brewer [email protected]

Building 4: Jeff Seele [email protected]

Building 5: Don Couche [email protected]

Building 6: Alan Messick [email protected]

Building 7: Glen Goldstein [email protected]

Building 8: Mike Mabrey [email protected]

Building 9: Robert Otte [email protected]

Building 10: Bob Cassout [email protected]

At Large: John Stern [email protected]

Missouri Association Management, LLC Della Miller or Russ Mitchell 2121 Bagnell Dam Blvd. (Across from Oak Star Bank and Baxter’s) Lake Ozark, MO 65049 E-mail: [email protected]

M-F 8 a.m. to 5 p.m. 573-552-8334 Office 573-348-4155 After-Hours Maintenance Emergency

Thank You

A big Thank You to Glen Goldstein for composing the newsletter for the past 6 months. MAM will now take the reins, we welcome your input and suggestions.

Board Meeting Calendar

January 18, 2020 March 21, 2020 May 16, 2020 July 18, 2020 September 19, 2020 November 14, 2020 (Annual Owners Meeting)

If you have a question or comment regarding the

community in general or, a specific concern, please

contact your building representative Board mem-

ber to discuss these particular issues. Your repre-

sentative will take the information to the full

Board of Directors for consideration.

Visit us on-line at: indianpointeloz.com

Or email [email protected]