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Page 1: Home | Luxembourg Institute of Science and Technology · 3/23/2016  · Initially developed for the assessment of ITIL@ processes, TIPA can now be used to assess processes of various

Excerpt ITSM Processes of 2011 Service Operati… · Service Operation according to ITIL® 2011 Excerpt ITSM Processes of Service Operation according to ITIL® 2011 …. the processes

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