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Accommodation Review
Hospital-allied Accommodation
Providers
As at March 2009
Cancer Council March 2009 2
Executive Summary.......................................................................................5
Hospital-Allied Accommodation...................................................................6
No Allied Accommodation ............................................................................6
Accommodation Not Required .....................................................................7
Hospital-Allied Accommodation Facilities (40) ...........................................7
Non-Hospital-Allied Accommodation Facilities (29) ...................................9
Occupancy Rates – Onsite and Offsite ......................................................26
Other Information.........................................................................................27
Patient Accommodation Facility by Facility ..............................................28
Alexandra Serviced Apartments (Brisbane) ..............................................28
Alkira Lodge .................................................................................................30
Bezzina House Cancer Care Lodge............................................................32
Blue Gum Lodge ..........................................................................................34
Calvary Mater Hospital – Villa Units ...........................................................36
The Canberra Hospital Residences............................................................38
Casuarina Lodge..........................................................................................40
Chisholm Cottage ........................................................................................42
Clare Residence ...........................................................................................45
Concord Repatriation General Hospital Hostel .........................................47
Ecclesbourne ...............................................................................................49
Elizabeth Hunter Lodge ...............................................................................51
Hope Cottage................................................................................................53
Cancer Council March 2009 3
Isla House (Brisbane) ..................................................................................56
Jacaranda Lodge (The SAN Hospital) ........................................................58
Jean Colvin Hospital....................................................................................61
Kookaburra Cottage 1 .................................................................................63
Kookaburra Cottage 2 .................................................................................64
Leukaemia Foundation Patient Accommodation – Newcastle.................67
Leukaemia Foundation Accommodation – Waverton...............................69
Leukaemia Foundation Patient Accommodation –Westmead .................72
Lilier Lodge – Wagga Wagga ......................................................................74
Lions Cottage ...............................................................................................76
Lorraine Lodge.............................................................................................78
McAuley Lodge ............................................................................................79
P.A. Apartments (Brisbane) ........................................................................81
Ronald McDonald House – Newcastle .......................................................83
Ronald McDonald House – Randwick ........................................................85
Ronald McDonald House – Wagga Wagga ................................................87
Ronald McDonald House – Westmead .......................................................89
Ron Dunbier House – Liverpool .................................................................92
Rotary Lodge – Port Macquarie ..................................................................94
Royal Far West Children’s Health Scheme ................................................96
Royal Prince Alfred Hospital Accommodation Services ..........................98
Rusden House............................................................................................100
Shearwater Lodge – Coffs Harbour..........................................................102
Cancer Council March 2009 4
St Vincents Hospital Accommodation Services......................................104
Uncle Bob’s Yallarwah Cottages (Indigenous)........................................106
Vera Adderley Residence ..........................................................................107
Non-Hospital-Allied Facilities Reported by Referring Health Professionals .............................................................................................110
Patient Accommodation Survey...............................................................114
Cancer Council March 2009 5
Executive Summary This report identified 40 hospital-allied accommodation facilities with 828 rooms and 1736 beds providing accommodation to patients from NSW attending treatment for cancer at 29 treatment centres. Three accommodation facilities and 5 treatment centres used by NSW residents are located in Brisbane. One accommodation facility and one treatment centre used by NSW residents is located in Canberra. An additional 29 commercial facilities were identified as providers of non-hospital-allied accommodation. These are listed and considered separately. The average room occupancy rate for hospital-allied facilities Monday to Friday is 79%. On-site facilities have an average room occupancy rate of 81%. Off-site facilities have an average room occupancy rate of 73%. There are fewer facilities than needed, with the largest shortfall reported in Newcastle and Central Sydney. Royal Prince Alfred Hospital (including Sydney Cancer Care Centre) has the most accommodation available. However, most facilities are off-site. A new facility is planned during redevelopment currently in planning. Twelve accommodation facilities reported intentions to redevelop
o Accommodation – Royal Prince Alfred Hospital (in planning) o Blue Gum Lodge (closing in 2011) o The Canberra Hospital Residences o Leukaemia Foundation Accommodation – Waverton o Leukaemia Foundation Accommodation – Westmead o McAuley House, New Lambton (in progress) o Ron Dunbier House – Liverpool o Ronald McDonald House – Wagga Wagga o Ronald McDonald House – Westmead o Royal North Shore Hospital Cancer Care Centre (in planning) o St Vincent’s Hospital Accommodation Services o Vera Adderley Residence
Service users generally live in rural and regional areas (especially the Central West) and travel to accommodation facilities in Sydney and Western Sydney. In the Hunter region most patients come from the Hunter New England Area. The majority of facilities only accept patients who live more than 100kms away.
Cancer Council March 2009 6
Hospital-Allied Accommodation Accommodation providers are grouped according to the hospital or treatment facility the patient is likely to be attending. Hospitals and treatment facilities with access to an accommodation facility are:
• Albury Base Hospital • Armidale Hospital • Baulkham Hills Private • Calvary Mater Hospital Newcastle • The Canberra Hospital • Children’s Hospital- Westmead • Coffs Harbour Health Campus • Greenslopes Private Hospital (Brisbane) • Illawarra Cancer Care Centre • John Hunter Hospital Newcastle • Liverpool Hospital • Mater Hospital Brisbane • Mater Hospital Crows Nest • Nepean Cancer Therapy Centre • Prince of Wales Hospital (including Prince of Wales Private) • Port Macquarie Base Hospital (including Port Macquarie Private
Hospital) • Princess Alexandra Hospital (Brisbane) • Riverina Cancer Care Centre • Royal Brisbane Hospital • Royal North Shore Hospital (including Royal North Shore Private) • Royal Prince Alfred Hospital Camperdown (including Sydney Cancer
Centre) • Royal Prince Alfred Hospital Concord • Royal Woman’s Hospital • St George Hospital (including St George Private) • St Vincent’s Hospital (including St Vincent’s Private) • Sydney Adventist Hospital (SAN) • Sydney Children’s Hospital - Randwick • Wesley Private Hospital (Brisbane) • Westmead Hospital (including Westmead Private)
No Allied Accommodation Other hospitals and treatment facilities are known to generate demand for accommodation but have no hospital-allied accommodation facilities.
• Bankstown-Lidcombe Hospital • Bega Valley Oncology & Haematology Service • Blacktown Hospital • Broken Hill Base Hospital • Bathurst Base Hospital
Cancer Council March 2009 7
• Dubbo Base Hospital • Grafton Base Hospital • Inverell Health Service • Lismore – North Coast Area Health Service • Macarthur Cancer Therapy Centre • Manly Hospital • Manning Base Hospital • Moruya District Hospital • North Coast Area Health Service – Tweed Heads Oncology Unit • Orange Base Hospital • Shoalhaven District Memorial Hospital • Tamworth Hospital
Accommodation Not Required
• Gosford Hospital and Central Coast Radiation Oncology Centre • Wyong Hospital
Hospital-Allied Accommodation Facilities (40)
• Alexandra Serviced Apartments • Alkira Lodge • Bezzina House Cancer Care Lodge • Blue Gum Lodge • Calvary Mater Hospital Newcastle - Villa Units • The Canberra Hospital Residences - Accommodation for Patients • Casuarina Lodge • Chisholm Cottage • Clare Residence • Coffs Harbour Regional Cancer Services • Concord Repatriation General Hospital Hostel • Ecclesbourne • Elizabeth Hunter Lodge • Hope Cottage • Isla House (Brisbane) • Jacaranda Lodge (The SAN Hospital) • Jean Colvin Hospital** • Kookaburra Cottage 1 • Kookaburra Cottage 2 • Leukaemia Foundation Patient Accommodation (Patients & Carers)-
Newcastle • Leukaemia Foundation Accommodation - Waverton • Leukaemia Foundation Accommodation - Westmead • Lilier Lodge Wagga Wagga • Lions Cottage • Lorraine Lodge • McAuley House • P.A. Apartments (Brisbane) • Ronald McDonald House - Newcastle • Ronald McDonald House - Randwick • Ronald McDonald House - Wagga Wagga • Ronald McDonald House - Westmead
Cancer Council March 2009 8
• Ron Dunbier House - Liverpool • Rotary Lodge - Port Macquarie • Royal Far West Children's Health Scheme & Services for Aged • Royal Prince Alfred Hospital Accommodation Services (via Social Work Dept) • Rusden House • Shearwater Lodge - Coffs Harbour • St Vincent's Hospital Accommodation Services • Uncle Bob'sYallarwah Cottages • Vera Adderley Residence
Cancer Council March 2009 9
Non-Hospital-Allied Accommodation Facilities (29) Other facilities were mentioned by surveyed Health Professionals as providers of non-hospital allied accommodation for patients, family and friends. Many of these facilities have strong links to hospitals and referring health professionals, however the primary nature of their business is not hospital-allied accommodation.
BRISBANE
• South Bank Mater Motel (Brisbane) • Herston Place Motel (Brisbane) • Kedron Palms Motel (Brisbane) • Bramston House and Cottage (Brisbane) • Spring Hill Terrace (Brisbane) • Formule 1 Windsor (Brisbane) • Tottenham Court (Brisbane)
NEWCASTLE
• Serenity Bed and Coffee (Newcastle) SYDNEY (SOUTH EAST)
• Randwick Lodge (Randwick) • High Cross Park Lodge (Randwick) • Perouse Lodge (Randwick) • Avoca Lodge (Randwick) • The Centre, Randwick • Barker Lodge Motor Inn, (Kensington) • The Gemini Hotel (Randwick)
SYDNEY (INNER SOUTH WEST)
• Abcot Motor Inn (Sylvania Heights) • Carrs Park Motel (Blakehurst) • Formule 1 St. Peters • Novotel Brighton Beach (Brighton Le-Sands) • Old Rectory (Tempe) • Queen Victoria Lodge, (Kogarah)
SYDNEY (NORTH SHORE)
• Linwood Lodge (Artarmon) • The Greenwich Inn (Greenwich) • St Leonards Mansions (St Leonards) • Comfort Inn North Shore (Lane Cove)
SYDNEY (INNER WEST)
• Healing Ministry Centre (Newtown) • Resident Manager, Newtown Square (Newtown) • Morgans of Sydney (Darlinghurst)
SYDNEY (WEST)
• Wesley Lodge (Westmead)
Cancer Council March 2009 10
Armidale Hospital Rural Referral Hospital with an Oncology Day Unit
Rooms/Units Beds Proximity and access to
treatment centre
Meals Provided
Kitchen shared or
private
Bathroom
shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Rusden House 18 18 Offsite - within 2kms radius Patient Transport Service
N.A. Shared N.A. Average Single $17.60
N.A. 25% 20% N.A. Neighbouring cities - Glen Innes, Walcha
Private car
N.A. N.A. N.A. No Sometimes
Notes
Baulkham Hills Private Hospital Day Only Hospital providing surgery and chemotherapy
Rooms/Units Beds Proximity and access to
treatment centre
Meals Provided
Kitchen shared or
private
Bathroom
shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Clare Residence 8 14 Offsite 210 metres - 5min walk
No Shared Shared High $35/ 45 Family $60
10% 88% 63% Yes Regional and rural NSW
Private Car
65-70% Built in 1927
Congregation of the Sisters of Mary Parramatta. Auspicing body given ongoing use of building
No No
Notes
Cancer Council March 2009 11
Calvary Mater Hospital Newcastle “Hunter region’s major centre for oncology (cancer) services. Specialising in the diagnosis and treatment of blood diseases, breast cancer and melanoma. The hospital is also home to the Hunter Melanoma Unit and Hunter BreastScreen. Hospital Redevelopment 2006 – 2009 - An expansion of cancer radiation therapy facilities, which includes the construction of two extra bunkers and two linear accelerators and refurbishment of existing facilities”. (http://www.mater.net.au/about/)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night single/double
Proportion of guests funded
by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for families with
children
Origin of guests How guests travel to
% affected
by cancer
Age of building
Owned by Redevelopment Waiting list
Calvary Mater Hospital- Villa Units
16 16 Onsite - 200 metres
No Shared Private High Not available Nearly 90% 40% 100% Yes Throughout Hunter New England Health Area & from other parts of the state
Private Car 100% Built in 1987 Calvary Mater Hospital
No Yes
Kookaburra Cottage 1
4 9 Offsite within 5kms
No Shared Private High All accommodation at John Hunter Hospital is $22 per person. Aboriginal people are charged $33 per group
30% 100% 100% Yes Hunter New England Health Area
Private Car Less than 5%
Built in 1996 John Hunter Hospital
No Yes
Leukaemia Foundation - Newcastle
1 plus 2 bedrooms sharing facilities
6 Offsite - within 200 metres Patient Transport Service
No Shared & Private
Private & Shared for 2 bedrooms
High Free of charge 100% 66% 66% Yes Hunter New England Area Health Service, but also north & western areas of the state
Private Car 100% Built in 1957 but recently totally refurbished
Leukaemia Foundation
No Yes
McAuley House 28 28 Onsite - 500 metres
No Shared Shared Low Not applicable 100% Varies according to demand
Varies according to demand
No Hunter New England Area
Private Car 100% Old Nurses Home, currently about to renovate
Calvary Mater Hospital
Yes No
4 hospital-allied facilities provide accom to patients attending Calvary Mater Hospital Newcastle
2 rooms 53 units
59 beds Most offsite except Calvary Mater Hospital-Villa Units & McAuley House
All facilities have no meals provided
Most facilities shared kitchens except Leukaemia Foundation- which has both shared & private kitchens
Most facilities private bathrooms except shared bathroom at McAuley House & Leukaemia Foundation
Most facilities standard (self-rated) is High except McAuley House - Low
Approx 80% receive IPTAAS
Average occupancy rate including weekends is 69%
Average occupancy rate excluding weekends is 87%
Most facilities suitable for families with children except McAuley House
Most guests come from Hunter New England Health area but also north & western areas of the state to Leukaemia Foundation - Newcastle
Most guests travel to the facility by private car
Approx 61% affected by cancer. 100% at Calvary Mater Hosp Villa Units, Leukaemia Foundation Newcastle & McAuley House
3 facilities > 5 years old. Leukaemia Foundation - Newcastle 50 years old, recently totally refurbished. McAuley House is the Old Nurses Home, currently refurbishing
Most facilities owned by the hospital except for Leukaemia Foundation Newcastle
McAuley House closed for refurbishment in 2008
Notes Serenity Bed and Coffee has strong links to Calvary Mater and provides accommodation for families and carers of patients attending Calvary Mater. It is listed separately as “non-hospital-allied”
Cancer Council March 2009 12
The Canberra Hospital "Cancer Services comprises several highly skilled teams, including Medical and Radiation Oncology, Haematology, Surgery, Bone marrow transplant and Palliative care to provide comprehensive services to patients and their carers with cancer and related illnesses". (http://www.health.act.gov.au/c/health?a=da&did=10072108)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
The Canberra Hospital Residences
59 rooms (hostel) + 1 Family Room
116 Onsite - within 100 metres
No Shared Shared Average $33/46 70% 100% 100% Yes Southern NSW & Riverina
Private car & Community Transport from Bega, Young
40% 1973 The Canberra Hospital
Yes - Hospital redevelopment
No
Notes
Children’s Hospital Westmead “The Oncology Unit is the largest children's cancer unit in New South Wales. Between 120 and 150 new children with cancer are referred to the Oncology Unit each year. Our clinical services cover the diagnosis and treatment of all forms of childhood cancer and leukaemia”. (http://www.chw.edu.au/site/directory/entries/onco.htm)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night single/double
Proportion of guests funded
by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for families with
children
Origin of guests How guests travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Chisholm Cottage
4 8 + folding bed + 2 cots
Offsite - 2km -less than 10 min walk
Yes Breakfast
Shared Shared High $25 per bed, $60 family, $10 for a child <16, $5 for a child < 2,
5% 80% 80% Yes 99% from the country, and Interstate -
Private Car & Public Transport
30% Approx built in 1957
Owned & run by the Catholic Women's League
No No
Leukaemia Foundation -Westmead
6 18 Offsite <0.5km Within 100 metres to public transport, bus
No Private Private Average No charge N.A. 85% 85% Yes Greater Southern & Hunter AHS
Private Car 100% Built in 1977 Leukaemia Foundation owns the building
Yes – renovate bathrooms & kitchens in 4 units
Yes
Ronald McDonald House Westmead
5 units 18 rooms
98 Onsite - 100 metres. Have a van to take shopping
Yes Breakfast
Shared & Private
Private High $46 per room in house or $43 per room in ward
95% - Also receive money from KIN - Central Coast Kids in Need
93% 93% Yes 100kms or more away
Private Car & Public Transport
60% Built in 1995 Land owned by Children's Hospital - Westmead. 100 year lease
Yes-not for a few years. Looking at more units, more rooms etc
Yes
Royal Far West Children’s Health Scheme & Services for Aged
34 96 beds & 4 cots
Offsite located in Manly. Royal Far West Patient Transport to Westmead and Syd Children's Hospital.
Yes Breakfast
N.A. Shared Average $12 per parent & child is free
1% 85-90% 80% Yes Rural and remote NSW
Public Transport & aeroplane
At present 0% Built in 1967 Royal Far West Children's Health Scheme
No Yes
4 facilities provide accom to patients attending Children's Hospital Westmead
18 rooms 49 units
220 beds & 6 cots
Most facilities offsite & 2 facilities are onsite. Patient Transport Service available at Leukaemia Foundation- Patient Transport available at Royal Far West Children’s Health Scheme & Services for Aged
Most facilities meals -breakfast provided except Leukaemia Foundation Westmead
1 facility shared kitchens, 1 facility private kitchens & 1 facility shared & private kitchens
2 facilities private bathrooms & 2 facilities shared bathrooms
2 facilities standard (self-rated) is High & 2 facilities standard (self-rated) is Average
Average cost per person per night without IPTAAS is $20.75
Approx 25% receive IPTAAS
Average occupancy rate including weekends is 87%
Average occupancy rate excluding weekends is 85%
All facilities suitable for families with children
Most guests come from rural & remote NSW, 100kms away & Greater Southern & Hunter AHS
Guests travel to the facility in different ways.
Approx 48% affected by cancer
All facilities > 5 years old. Chisholm Cottage is 50 years old.
Most facilities are owned by charities except for Children's Hospital Westmead
Leukaemia Foundation - Westmead & Ronald McDonald House Westmead are planning to redevelop
Most facilities have waiting lists except Chisholm Cottage
Notes Accommodation at commercial rates is available at Wesley Lodge adjacent to Westmead Hospital
Cancer Council March 2009 13
Coffs Harbour Health Campus "It encompasses medical oncology, radiation oncology, breast screening, haematology and palliative care services. Site has two bunkers constructed but only one linear accelerator is currently installed at the site. The benefits of the new integrated cancer care centre will enable community residents access to cancer services of the highest standard locally thus reducing the need to travel to metropolitan centres for treatment" (http://www.ncahs.nsw.gov.au/ncci-recruitment/index.php?pageid=1396&siteid=213)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded
by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for families with
children
Origin of guests How guests travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Shearwater Lodge – Coffs Harbour
15 30 Onsite - 100 metres
No Shared & Private
Private High $33/46 $50 for 3 people
Minimal. Most guests less than 100kms
55% N.A> No Anywhere - wide range
Private car About 3% Built in 2005
Land owned by council. Token rent til 2026
No No
Coffs Harbour Regional Cancer Services Inc
Regional Lodge and Stramit Cottage
Onsite No Private Private Medium NA NA No No
Notes
Greenslopes Private Hospital (Brisbane) "Greenslopes Private Hospital is an acute care hospital providing an extensive range of inpatient, outpatient and emergency services. With 580 beds, Greenslopes is the largest private hospital in the nation and Australia’s only recognised private teaching hospital". (http://www.greenslopesprivate.com.au/services/services_overview.asp)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared
or private
Bathroom shared or
private
Standard (self-rated)
Cost per night single/double
Proportion of guests funded by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests How guests
travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Isla House 16 bedrooms 28 Offsite - within 1km
Yes Shared Shared -2 ensuited rooms
Average >7 nights $59/$73 <7 nights $63/$77
20% 70% 80% No Rural QLD Aeroplane 20% from NSW & 90% including QLD
Built in 1987
Peter & Elaine Kelly
No No
P.A. Apartments 2 blocks 30 Offsite - 8mins drive
No Private Private High Motel style from $66 for single/double, Fully self contained from $88 double
5% 97% 97% Yes Northern Rivers Area which includes Lismore & Grafton
Private Car
20% are from NSW but do not know if here because of cancer
Built in 1987
Privately owned
No No
2 facilities provide accom to patients attending Greenslopes Private Hospital (Brisbane)
16 rooms 2 blocks 23 units
58 beds
All facilities offsite
Average occupancy rate including weekends is 84%
Average occupancy rate excluding weekends is 89%
All facilities are privately owned
Notes Commercial accommodation providers in Brisbane include South Bank Mater Motel (Brisbane), Herston Place Motel (Brisbane), Kedron Palms Motel (Brisbane), Bramston House and Cottage (Brisbane), Spring Hill Terrace (Brisbane), Formule 1 Windsor (Brisbane), Tottenham Court (Brisbane)
Cancer Council March 2009 14
Illawarra Cancer Care Centre “The facility offers a range of services for the cancer patient including radiation therapy, chemotherapy, haematological oncology, pharmacy, allied health services, palliative care, psychosocial services and patient support groups. Illawarra Cancer Care Centre treats approximately 1000 megavoltage and 150 kilovoltage patients each year. (http://www.health.nsw.gov.au/policy/ssdb/tech/recruitment/pdf/2008_ICCC.pdf)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded
by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for families with
children
Origin of guests How guests travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Alkira Lodge 9 + 4 double rooms & a flat
29 Onsite at Wollongong Hospital
No Shared & Private
Shared High $20/40 80% 10% 100% No South Coast, Shoalhaven & Batemans Bay
Private car 70% Built in 1993
Wollongong Hospital owns the land. Built through community donations.
No No
Notes
John Hunter Hospital Newcastle Large regional hospital. "Has a comprehensive range of cancer care services that are accessible to all in the Hunter New England Area". (http://www.hnehealth.nsw.gov.au/cancer_services/about_us)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by
IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests travel to
% affected by cancer
Age of building Owned by Redevelopment Waiting list
Kookaburra Cottage 1
4 rooms 9 Onsite within 500 metres
No Shared Private High $22 per person, Aboriginal people are charged $33 per group
30% 100% 100% Yes Hunter New England Health Area
Private Car Less than 5% Built in 1997 John Hunter Hospital
No Yes
Kookaburra Cottage 2
9 bedrooms 18 Onsite within 500 metres
No Shared Shared High $22, per person Aboriginal people are charged $33 per group
30% 100% 100% Yes Hunter New England Health Area
Private Car & Other
Less than 5% Built in 1997 John Hunter Hospital
No Yes
Ronald McDonald House Newcastle
6 plus 12 family rooms
60 Onsite - 500 metres
Yes Shared & Private
Private High $33/46 N.A. 100% 100% Yes Lismore to Sydney to Western Region
Private Car & Helicopter
33% Rooms built in 1992, units built in 2006
Red Gum House Inc
No Yes
Uncle Bob’s Yallarwah Cottages (Indigenous)
9 bedrooms 18 Offsite 5kms No Shared Shared Average $22 for Aboriginal patients, $33 for non Indigenous patients
30% 100% 100% Yes All over Hunter New England Health area
Private Car Less than 5% Built in 1998 John Hunter Hospital
No Yes
5 facilities provide accom to patients attending John Hunter Hospital Newcastle
40 rooms
105 beds Approx 30% receive IPTAAS
Average occupancy rate including weekends is 100%
Average occupancy rate excluding weekends is 100%
All facilities suitable for families with children
No facilities < 5 years old except for units at Ronald McDonald House - Newcastle which are 2 years old, all facilities > 5 years old.
Most facilities owned by John Hunter Hospital except Ronald McDonald Newcastle owned by Red Gum House Inc
There are no plans to close or redevelop these facilities
Most facilities have a waiting list
Notes Serenity Bed and Coffee has strong links to John Hunter and provides accommodation for families and carers of patients attending Calvary Mater. It is listed separately as “non-hospital-allied”
Cancer Council March 2009 15
Liverpool Cancer Therapy Centre "The Cancer Therapy Centre is part of Liverpool Hospital, which is a tertiary referral hospital. It provides full cancer services including haematology, palliative care, medical oncology, radiation oncology, psychology, social work, dietetics, nursing, speech therapy, occupational therapy and physiotherapy. The centre has approximately 90 staff".(http://www.swsahs.nsw.gov.au/cancer/aboutus.asp)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of
guests funded
by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests travel to
% affected by cancer
Age of building Owned by Redevelopment Waiting list
Ron Dunbier House - Liverpool
5 10 Onsite - 200m
No Shared Shared Average $17/30 $34 family
5% 80% 80% Yes Country areas
N.A. N.A. Built in 1980 Liverpool Hospital - No lease
Yes – part of the building demolished for refurbishment in 2008.
No
Notes Mater Hospital (Brisbane) "Mater Adult Hospital is jointly funded by Queensland Health grants and revenue generated by Mater Private Hospitals. The original hospital was replaced in 1982 by a new 126 bed facility that provides a wide range of surgical, medical and cancer services". (http://www.mater.org.au/getdoc/806bc4dc-5fa5-4cf8-9d9c-5928061dd12f/Mater-Adult-Hospital.aspx)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Isla House 16 bedrooms 28 Offsite - within 4kms
Yes Shared Shared -2 ensuited rooms
Average >7 nights $59/$73 <7 nights $63/$77
20% 70% 80% No Rural QLD Aeroplane 20% from NSW & 90% including QLD
Built in 1987 Peter & Elaine Kelly
No No
P.A. Apartments 2 blocks 30 Offsite - 6mins drive
No Private Private High Motel style from $66 for single/double, Fully self contained from $88 double
5% 97% 97% Yes Northern Rivers Area which includes Lismore & Grafton
Private Car 20% are from NSW but do not know if here because of cancer
Built in 1987 Privately owned No No
2 facilities provide accom to patients attending Mater Hospital (Brisbane)
58 beds All facilities offsite
Isla House & South Bank Mater Motel have meals provided
Most facilities private kitchens except Isla House
Most facilities private bathrooms except Isla House
Approx 13% receive IPTAAS
Average occupancy rate including weekends is 84%
Average occupancy rate excluding weekends is 89%
All facilities >5 years old
All facilities are privately owned
Notes South Bank Mater Motel accommodates many families and carers of people attending the Mater Hospital Brisbane. It is listed separately as a non-hospital-allied commercial provider. Other commercial accommodation providers in Brisbane include South Bank Mater Motel (Brisbane), Herston Place Motel (Brisbane), Kedron Palms Motel (Brisbane), Bramston House and Cottage (Brisbane), Spring Hill Terrace (Brisbane), Formule 1 Windsor (Brisbane), Tottenham Court (Brisbane)
Cancer Council March 2009 16
Mater Misericordiae Private Hospital Crows Nest “The Mater Cancer Care team comprises surgical oncology, medical and radiation oncologists and haematologists, including experts in pathology and nuclear medicine. Joining these specialists are experienced oncology nursing staff, pharmacists, dietitians, social worker and a chaplain who provide holistic care”. (http://www.matersydney.com.au/0400/0402/0402.asp?id=0402.)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of
guests funded
by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests travel to
% affected by cancer
Age of building Owned by Redevelopment Waiting list
Blue Gum Lodge
37 rooms 71 Offsite -2kms - 4min drive
No Shared Shared High $20 per person per night
Early this year 95%, now 45-50%
58% Variable - now low at 25% - 3mths ago - 45-50% - between 25%-90%
Yes Far North Coast & Central West.
Private Car & Aeroplane
80% - today 60% Built in 1992-93 Hope Health Care owns the land & TCCN owns the facilities
Yes – closing in 2011
No
Jean Colvin Hospital
No units, it is a hospital
36 Offsite -9kms Yes, all meals & many times special diets also
Shared Shared High $285.70 per day per person/ - $12,000 for 6 weeks
0 30% 85% No Central West
Public Transport
100% Built in 1880 CanAssist No No
Leukaemia Foundation Waverton
7 26 Offsite -Mater - 5min drive - 1km
No Shared Private High $33/46 100% unsure unsure Yes Country NSW
Private car, public transport & aeroplane
100% N.A. Leukaemia Foundation owns the building
Yes Yes
3 facilities provide accom to patients attending Mater Hospital Crows Nest
37 rooms 7 units
133 beds All facilities are offsite
Most facilities shared kitchens except Jean Colvin Hospital - no answer
Most facilities shared bathrooms except Leukaemia Foundation Waverton
All facilities standard (self-rated) is High
Average cost per person per night without IPTAAS is $101.90
Approx 50% receive IPTAAS. 100% at Leukaemia Foundation Waverton
Average occupancy rate including weekends is 28%
Average occupancy rate excluding weekends is 42%
Most facilities suitable for families with children except Jean Colvin Hospital
Approx 93% affected by cancer. 100% at Jean Colvin Hospital & Leukaemia Foundation Waverton
All facilities > 5 years old. Jean Colvin Hospital is 127 years old
Most facilities owned by non-for profit organisations except Blue Gum Lodge owned by Hope Health Care & receives govt funding
There are plans to redevelop Leukaemia Foundation Waverton & Blue Gum Lodge
There is a waiting list at Leukaemia Foundation Waverton
Notes Nearby commercial facilities including Linwood Lodge, Greenwich Inn, Comfort Inn North Shore and St Leonards Mansions accommodate many people at commercial rates.
Nepean Cancer Therapy Centre “Nepean Cancer Care Therapy Centre offers interdisciplinary radiotherapy, medical and haemato-oncology and palliative care services and is part of Nepean Hospital, a teaching hospital of the University of Sydney”. (http://www.health.nsw.gov.au/policy/ssdb/tech/recruitment/pdf/2008_NCCC.pdf)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by
IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected
by cancer
Age of building
Owned by Redevelopment Waiting list
Hope Cottage 12 24 On site - 100 metres
Yes breakfast Private Private High $37 per room/night
50% 74% Patients also pay for weekends if they go back home to keep their room
74% Yes The country, mainly from the West. Mudgee, Bathurst, Parkes, Orange, Port Macquarie
Private car 25% Built in 2005
Built by Rotary but managed by Nepean Hospital. TCCN contributed capital funding
No No
Notes
Cancer Council March 2009 17
Prince of Wales Hospital (including Prince of Wales Private Hospital) "Approximately 1,200 new cancer cases per year are treated at Prince of Wales Hospital. The majority of the caseload consists of head and neck, breast and prostate patients (80%). the remaining patients consist of lung and palliative patients, with stereotactic patients (including IMRT) constituting approximately 5% of caseload". (http://www.sesiahs.health.nsw.gov.au/search/index.asp?target=oncology)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by
IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Vera Adderley Residence
86 About 160 Onsite - Bus for transporting patients to radiotherapy
No Shared Shared Average $33/46 100% 80-100% 100% No All NSW Private Car & Public Transport
35% Built in 1970 Owned by Prince of Wales Public Hospital - no lease
Yes – minor renovations in the pipeline, just renovated fire systems –constantly renovating
No
Ecclesbourne 13 bedrooms 25 Offsite -5kms - 10mins drive
Yes Breakfast
Shared Shared & Private
High $33/46 95% 85% 85% No Central West Private car & public transport
95% Built in 1827 CanAssist No No
Elizabeth Hunter Lodge
23 22 + 1 complete unit with built in kitchen & bathroom facilities
41 Offsite -4kms Yes Breakfast
Shared Shared High $40/46 $56 for unit
50% 80% 80% Yes Central West Area & Riverina
Private car & public transport
50% Built in 1952 Uniting Care NSW. Run by SEIAHS
No No
Jean Colvin Hospital
No units, it is a hospital
36 Offsite -6km - 10mins drive. POW transport available
Yes, all meals & many times special diets also
No answer Shared High $285.70 per day per person/ - $12,000 for 6 weeks
None 30% 85% No Central West Public Transport
100% Built in 1880 CanAssist No No
Leukaemia Foundation Waverton
7 26 Offsite -13kms -30mins drive
No Shared Private High $33/46 100% unsure unsure Yes Country NSW
Private car, public transport & aeroplane
100% N.A. Leukaemia Foundation
Yes—Transport & Property Manager Ian Ferguson could tell more about the redevelopment
Yes
5 facilities provide accom to patients attending Prince of Wales Hospital
13 rooms 116 units
288 beds Most facilities offsite except Vera Adderley Residence & also has a bus for transporting patients to radiotherapy. POW also send their vehicle to pick up & drop back patients at Jean Colvin Hospital
Most facilities provide meals- breakfast except Vera Adderley Residence & Leukaemia Foundation Waverton. Jean Colvin Hospital provides all meals & many times special diets also.
Most facilities shared kitchens except Jean Colvin Hospital - no answer
Most facilities shared bathrooms except Leukaemia Foundation Waverton. Ecclesbourne has both private & shared bathrooms
Most facilities standard (self-rated) is High except Vera Adderley Residence Average
Average cost per person per night without IPTAAS is $78.34
Approx 69% receive IPTAAS
Average occupancy rate including weekends is 57%
Average occupancy rate excluding weekends is 70%
Most facilities not suitable for families with children except Elizabeth Hunter Lodge & Leukaemia Foundation Waverton
Most guests come from Central West. Also come from Griffith Wagga area to Elizabeth Hunter Lodge. At Leukaemia Foundation Waverton they come from more than 100kms away to be able to claim IPTAAS,
Most guests travel by private car and public transport except Jean Colvin Hospital travel by public transport. Aeroplane is also used to get to Leukaemia Foundation Waverton
Approx 76% affected by cancer. 100% at Jean Colvin Hospital & Leukaemia Foundation Waverton
Most facilities >5years old. Ecclesbourne is 180 years old & Jean Colvin Hospital is 127 years old
Most facilities owned by non-for profit organisations except Vera Adderley Residence. Ecclesbourne & Jean Colvin Hospital both owned by CanAssist
There are plans to redevelop Vera Adderley Residence & Leukaemia Foundation Waverton
Most facilities do not have a waiting list except Leukaemia Foundation Waverton
Notes A range of commercial facilities provide accommodation to people attending POW including Randwick Lodge (Randwick), High Cross Park Lodge (Randwick), Perouse Lodge (Randwick), Avoca Lodge (Randwick), The Centre, Randwick, Barker Lodge Motor Inn, (Kensington) and The Gemini Hotel (Randwick).
Prince of Wales Private Hospital "Both the urology and general surgery departments offer a full range of services with particular focus on cancer prevention and treatment. (http://www.healthscopehospitals.com.au/info/general/Hospital/get/778/itemld.)
Same as Prince of Wales Public Hospital
Cancer Council March 2009 18
Port Macquarie Hospital "It encompasses medical oncology, radiation oncology, breast screening, haematology and palliative care services. Site has two bunkers constructed but only one linear accelerator is currently installed at the site. The benefits of the new integrated cancer care centre will enable community residents access to cancer services of the highest standard locally thus reducing the need to travel to metropolitan centres for treatment" (http://www.ncahs.nsw.gov.au/ncci-recruitment/index.php?pageid=1396&siteid=213 )
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded
by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected
by cancer
Age of building
Owned by Redevelopment Waiting list
Rotary Lodge 24 56 Onsite at Port Macquarie Base Hospital
No Shared Private High $33/46 5% N.A. 75% Yes Within 200kms Private Car 5% Ist section built in 1995, new section built in 2005
Port Macquarie Hospital Lodge association (Rotary)
No Yes
Notes
Princess Alexandra Hospital (Brisbane) "The PAH is one of three tertiary level facilities in Queensland, providing care in all major adult specialties, with the exception of obstetrics. The PAH is one of Australia’s leading teaching and research hospitals. The PAH provides Acute Medical, Surgical, Mental Health, Rehabilitation and Allied Health Services as well as statewide services - Acquired Brain Injury Outreach Service, Queensland Amputee Limb Service, Spinal Outreach Team and a Transitional Rehabilitation Program. The PAH is nationally recognised for its expertise in spinal injury management and is a major transplantation centre for livers, kidneys, bone, cartilage, and corneas". (http://www.health.qld.gov.au/pahospital/about_pa/default.asp)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
P.A. Apartments 2 blocks 30 Onsite - across Hospital
No Private Private High Motel style from $66 for single/double Fully self contained from $88 double
5% 97% 97% Yes Northern Rivers Area which includes Lismore & Grafton
Private Car 20% are from NSW but do not know if here because of cancer
Built in 1987
Privately owned No No
Alexandra Serviced Apartments
44 No answer Offsite - 50 metres across road
No answer Private Private High $80 (3star) $89 (3 1/2 star) $99 (4 star)
No answer No answer No answer Yes No answer Private Car & Public Transport
No answer Built in 1998
No answer No No answer
Isla House 16 bedrooms 28 Offsite - 3kms Yes Shared Shared -2 ensuited rooms
Average >7 nights $59/$73 <7 nights $63/$77
20% 70% 80% No Rural QLD Aeroplane 20% from NSW & 90% including QLD
Built in 1987
Peter & Elaine Kelly No No
3 facilities provide accom to patients attending Princess Alexandra Hospital (Brisbane)
16 bedrooms 2 blocks of apartments
58 beds (excluding Alexandra Serviced Apartments - no answer provided)
Average cost per person per night without IPTAAS is $68.50
Approx 13% receive IPTAAS
Average occupancy rate including weekends is 84%
Average occupancy rate excluding weekends is 89%
All facilities >5 years old
All facilities are privately owned
There are no plans to redevelop these facilities
Notes Other commercial accommodation providers in Brisbane include South Bank Mater Motel (Brisbane), Herston Place Motel (Brisbane), Kedron Palms Motel (Brisbane), Bramston House and Cottage (Brisbane), Spring Hill Terrace (Brisbane), Formule 1 Windsor (Brisbane), Tottenham Court (Brisbane)
Cancer Council March 2009 19
Riverina Cancer Care Centre (Wagga Wagga) “The Riverina Cancer Care Centre not only makes Radiotherapy and Chemotherapy services accessible but also acts as a catalyst to improve medical services in the region, particularly Oncology, Neuro-surgery, Cardiothoracic Surgery and ENT. The combination of state of the art technology and highly-skilled staff, highlights the Riverina Cancer Care Centre's leadership in excellence in care, not only in Australia but worldwide". (http://www.cancercare.com.au/index.html)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by
IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected
by cancer
Age of building
Owned by Redevelopment Waiting list
Lilier Lodge 20 40 Offsite - 1km Yes breakfast
Shared Private High $33/46 80% 30% 70% No Central West Private car & public transport
100% Built in 2004 CanAssist & TCCN
No No
Lions Cottage 4 1 house with 4 single rooms
9 Offsite - 3 blocks away - walking distance Patient Transport Service
No Shared Shared Average $19 per person + $20 key deposit - reimbursed at end of stay
Minimal 1% 80% 80% No Hay, Griffith, Young
Private Car 5% Approx built in 1947
Owned by Hospital. Donated by the Lions Committee. No lease
No No
2 facilities provide accom to patients attending Riverina Cancer Care Centre
24 units 49 beds Average occupancy rate including weekends is 55%
Average occupancy rate excluding weekends is 75%
Notes
Royal Brisbane Hospital "The Cancer Care Services provides inpatient and outpatient services to patients from throughout Queensland, Northern New South Wales (NSW), Northern Territory and neighbouring South / West Pacific countries. The Division conducts outreach clinics at other metropolitan hospitals and hospitals within the Central Area Health Service. The Service utilises all current treatment modalities in medical and radiation oncology practice as well as haematology and bone marrow transplantation". (http://www.health.qld.gov.au/rbwh/services/cancer.asp)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Isla House 16 bedrooms 28 Offsite - 9kms Yes Shared Shared -2 ensuited rooms
Average >7 nights $59/$73 <7 nights $63/$77
20% 70% 80% No Rural QLD Aeroplane 20% from NSW & 90% including QLD
Built in 1987
Peter & Elaine Kelly No No
Herston Place Motel
25 80 Offsite - 5-7 minute walk
Yes - continental breakfast
Private Private High $70/$78 3% 90% 100% Yes Out of border, top of border, Northern NSW, Ballina, Tamworth, Yamba, Tweed Heads
Private Car & Public Transport
16% from NSW because of cancer (leukaemia)
Built in 1995
Glen Quig Yes - may expand, owns 2 houses next door to Herston Place Motel
Yes
2 facilities provide accom to patients attending Royal Brisbane Hospital
16 rooms 25 units
108 beds All facilities offsite
All facilities meals provided
Average cost per person per night without IPTAAS is $66.50
Approx 12% receive IPTAAS
Average occupancy rate including weekends is 80%
Average occupancy rate excluding weekends is 90%
All facilities >5 years old
All facilities are privately owned
Notes A range of commercial facilities provide accommodation to people attending Royal Brisbane including South Bank Mater Motel (Brisbane), Herston Place Motel (Brisbane), Kedron Palms Motel (Brisbane), Bramston House and Cottage (Brisbane), Spring Hill Terrace (Brisbane), Formule 1 Windsor (Brisbane) and Tottenham Court (Brisbane)
Cancer Council March 2009 20
Northern Sydney Cancer Care Centre (including Royal North Shore Private Hospital) "Northern Sydney Cancer Care Centre represents part of the Cancer Care Services provided by Royal North Shore Hospital Campus in combination with University of Sydney's Northern Clinical School. Northern Sydney Cancer Centre is a leading provider of a range of support services and treatment options for patients. It offers a range of multi-disciplinary clinics and speciality groups which include head & neck, breast, gynae-oncology, colorectal, haematology and prostate cancer." (http://www.health.nsw.gov.au/policy/ssdb/tech/recruitment/pdf/2006_RNSH.pdf) Rooms/Units Beds Proximity
and access to treatment centre
Meals Provided
Kitchen shared or private
Bathroom shared or private
Standard (self-rated)
Cost per night single/double
Proportion of guests funded by IPTAAS
Occupancy incl weekends
Occupancy excl weekends
Suitable for families with children
Origin of guests
How guests travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Blue Gum Lodge 37 rooms 71 Offsite -within 2kms radius - 5 mins walk
No Shared Shared High $20 per person per night
Early this year 95%, now 45-50%
25%-90% variable - now low at 25% - 3mths ago -45-50% - So between 25%-90%
Yes Far North Coast & Central West. Also come from Hunter New England and Central Coast
Private car & aeroplane
80% - today 60%
Built in 1992-93
Hope Health Care owns the land & TCCN owns the facilities
Closing in 2011 No
Jacaranda Lodge 28 rooms 2 flats
88 Offsite -16 kms - 16 mins drive
No Shared Private High $33/46 5% 58-83% 58-83% No All NSW Private Car No answer Built in 1993
Owned by The SAN Hospital
No No
Leukaemia Foundation Waverton
7 26 Offsite -within 5kms radius -10mins drive
No Shared Private High $33/46 100% unsure unsure Yes All NSW Private car, public transport & aeroplane
100% N.A. Leukaemia Foundation
Yes Yes
3 facilities provide accom to patients attending Royal North Shore Hospital
65 rooms 7 units 2 flats
185 beds All facilities offsite
All facilities shared kitchens
Most facilities private bathrooms except Blue Gum Lodge
Facility standard (self-rated) is High
Average cost per person per night without IPTAAS is $17.65. Patients at Leukaemia Foundation Waverton do not pay anything
Approx 52% receive IPTAAS
Average occupancy rate including weekends is 42%
Average occupancy rate excluding weekends is 37%
Most facilities suitable for families with children except Jacaranda Lodge
All NSW Most facilities >5years old. Blue Gum Lodge & Jacaranda Lodge are 14 years old
Facilities are owned by different organisations
There are plans to redevelop Leukaemia Foundation Waverton. Blue Gum Lodge closing 2011
Notes
In 2007 “Rotary Lodge” 31 rooms facility was de-commissioned. Temporary arrangements are in place in 2008 while redevelopment occurs. Nearby commercial facilities including Linwood Lodge, Greenwich Inn, Comfort Inn North Shore and St Leonards Mansions accommodate many people at commercial rates. Blue Gum Lodge closing 2011.
Royal North Shore Private Hospital Same as for Northern Sydney Cancer Care Centre
Cancer Council March 2009 21
Royal Prince Alfred Hospital including Sydney Cancer Care Centre “We deliver world-class cancer care for local, statewide, national and international patients, treating all types of cancers. We see around 10,000 newly diagnosed cancer patients each year, with more than 11,500 inpatient admissions and 170,000 outpatient occasions of service.” (http://www.sydneycancer.com.au/ArticlePage.aspx?PageID=2)
Rooms/Units Beds Proximity and access to treatment centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by
IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Bezzina House Cancer Care Lodge
15 60 Offsite -12kms - 15 mins drive
No Private Private High N/A 65% 85% 85-92% Yes Country areas, NSW rural areas & Northern Territory
Private car & public transport
95% Built in 1998 Land is owned by St George Hospital
No Yes
Concord Repatriation General Hosp Hostel
19 34 Offsite -15kms- 18mins Yes Breakfast
Shared Shared High $27 single $24 carer & pension holder
Very low 60% 85% No Country areas, Canberra & Overseas - Bangladesh
Private car & public transport
1 in a month - 3%
No answer Concord Hospital. No lease
No Yes
Ecclesbourne 13 bedrooms 25 Offsite -7kms - 15mins drive
Yes Breakfast
Shared Shared & Private
High $33/46 95% 85% 85% No Central West Private car & public transport
95% Built in 1827 CanAssist. No lease
No No
Elizabeth Hunter Lodge
23 22 + 1 complete unit with built in kitchen & bathroom facilities
41 Offsite -10kms Yes Breakfast
Shared Shared High $40/46 $56 for unit
50% 80% 80% Yes Central West Area & Griffith Wagga Area
Private car & public transport
50% Built in 1952 Uniting Care NSW but run by SESIAHS
No No
Jean Colvin Hospital
No units, it is a hospital
36 Offsite -7kms - 15mins drive
Yes, all meals & many times special diets also
No answer Shared High $285.70 per day per person/ - $12,000 for 6 weeks
None 30% 85% No Central West Public Transport
100% Built in 1880 CanAssist. No lease
No No
Leukaemia Foundation Waverton
7 26 Offsite -9kms – 20 mins drive
No Shared Private High $33/46 100% Unsure Unsure Yes Country NSW
Private car, public transport & aeroplane
100% No answer Leukaemia Foundation
Yes Yes
RPA Hospital Accommodation
26 30 Offsite -20mins drive Mon-Fri Shuttle Bus from 7.15am - 2.30pm
No Shared Private Average $45/60 N.A. 53% 53% No Country NSW
Private car & public transport
80% Built in 1977 Ashfield Baptist Home. RPAH leases
Yes – temporary facility only
No
8 facilities provide accom to patients attending Royal Prince Alfred Hospital
13 rooms 90 units
252 beds
All facilities offsite with public transport links. Mon-Fri Shuttle Bus from 7.15am - 2.30pm to Accommodation RPA Hospital
Average cost per person per night without IPTAAS is $66.24
Approx 44% receive IPTAAS
Average occupancy rate including weekends is 56%
Average occupancy rate excluding weekends is 68%
Most facilities do not have waiting list except Bezzina House, Concord Rep Gen Hostel Leukaemia Foundation Waverton
Notes
Royal Prince Alfred Hospital Sydney Cancer Care Centre relies on distant facilities of varying standards. Onsite accommodation existed until 2006, when the “Queen Mary Hostel” facility was redeveloped. Nearby commercial providers including Rydges Camperdown, Resident Manager (Newtown Square) and Formule 1 St Peters accommodate many people at commercial rates. The Healing Ministry Centre in Newtown provides modest nearby low budget accommodation for families and carers of people attending RPA.
Cancer Council March 2009 22
Royal Prince Alfred Hospital Concord "The Sydney Cancer Centre is based at Royal Prince Alfred Hospital and has facilities at Concord Hospital. Work closely with the University of Sydney. We deliver world-class cancer care for local, statewide, national and international patients, treating all types of cancers. We see around 10,000 newly diagnosed cancer patients each year, with more than 11,500 inpatient admissions and 170,000 outpatient occasions of service". (http://www.sydneycancer.com.au/ArticlePage.aspx?PageID=2)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded
by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected
by cancer
Age of building
Owned by Redevelopment Waiting list
Concord Repatriation General Hosp Hostel
19 34 Onsite- 200 metres
Yes Breakfast
Shared Shared High $27 single $24 carer & pension holder
Very low 60% 85% No Country areas, Canberra & Overseas - Bangladesh
Private car & public transport
1 in a month - 3%
No answer Concord Hospital. No lease
No Yes
Notes
Royal Hospital for Women “Each year we treat more than 400 women for gynaecological cancer; provide surgery for more than 80 women with breast cancer. The Gynaecological Cancer Centre excels in caring for women with gynaecological pre-cancer and cancer. The Centre's team provides comprehensive diagnostic assessment, treatment and support for women with these conditions. As a major referral centre the staff care for women throughout NSW and they have pioneered new treatments for ovarian, cervical, endometrial and vulvar cancer". (http://www.sesiahs.health.nsw.gov.au/RHW/default.asp http://www.sesiahs.health.nsw.gov.au/rhw/default.asp?page=210.3&template=3&leftnav=52)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded
by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected
by cancer
Age of building
Owned by Redevelopment Waiting list
Vera Adderley Residence
86 About 160 Onsite Bus available for transporting patients to radiotherapy
No Shared Shared Average 0 100% 80-100% 100% No All NSW Private Car & Public Transport
35% Built in 1970
Owned by Prince of Wales Public Hospital
Yes – minor renovations in the pipeline, just renovated fire systems – constantly renovating
No
Notes A range of commercial facilities provide accommodation to people attending RHW including Randwick Lodge (Randwick), High Cross Park Lodge (Randwick), Perouse Lodge (Randwick), Avoca Lodge (Randwick), The Centre, Randwick, Barker Lodge Motor Inn, (Kensington) and The Gemini Hotel (Randwick).
St George Hospital (including St George Private Hospital) "St George Cancer Care Centre treats approximately 1,200 courses per year with an average of 90 patients per day. This consists mainly of breast (40%), prostate (25%) & lung (20%)". (http://www.health.nsw.gov.au/policy/ssdb/tech/recruitment/pdf/2008_SGCCC.pdf)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded
by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected
by cancer
Age of building
Owned by Redevelopment Waiting list
Bezzina House Cancer Care Lodge
15 60 Onsite -400 metres
No Private Private High N/A 65% 85% 85-92% Yes Country areas, NSW rural areas & Northern Territory
Private Car & Public Transport
95% Built in 1998
Land is owned by St George Hospital. No lease
No Yes
Notes Nearby commercial facilities also accommodation families and carers of people attending St George Hospital including Abcot Motor Inn (Sylvania Heights), Carrs Park Motel (Blakehurst), Formule 1 St. Peters, Novotel Brighton Beach (Brighton Le-Sands), Old Rectory (Tempe), Queen Victoria Lodge, (Kogarah)
St George Private Hospital
Same as St George Public Hospital
Cancer Council March 2009 23
St Vincent’s Hospital (including St Vincent’s Private Hospital) "The Cancer Program comprises Haematology & Bone Marrow Transplantation, Medical Oncology & Radiation Oncology. St Vincent's Hospital has performed 1,255 bone marrow transplants since the opening of the unit in 1975, including 50 transplants this year. The Medical Oncology Department cares for approx 615 new and 3,735 follow up patients. During 2006/07, 3500 chemotherapeutic procedures took place. Radiation Oncology provides radiotherapy treatments across the St Vincent's Campus. The department specializes in adult cancers using a range of treatments including Total Body Irradiation & brachytherapy & is recognised as a world leader in prostate brachytherapy" (http://www.svmhs.com.au/media/docs/ar0607.pdf)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
St Vincent’s Hosp Accom
9 50 Onsite - 600metres
No Shared Shared Average $25 single 30% 50% 65% No All over the State
Public transport
20% Built between 1907-1927
St Vincent's Hospital. No lease
Yes Yes
Ecclesbourne 13 bedrooms 25 Offsite- 2.5kms - 5mins drive
Yes Breakfast
Shared Shared & Private
High $33/46 95% 85% 85% No Central West Private car & public transport
95% Built in 1827
CanAssist. No lease
No No
Elizabeth Hunter Lodge
23 22 + 1 complete unit with built in kitchen & bathroom facilities
41 Offsite -St Vincent's Radiotherapy Unit - 5kms St Vincent's send transport to pick up patients.
Yes Breakfast
Shared Shared High $40/46 $56 for unit
50% 80% 80% Yes Central West Area & Riverina
Private car & public transport
50% Built in 1952
Uniting Care NSW run by SESIAHS
No No
Jean Colvin Hospital
No units, it is a hospital
36 Offsite -2.5kms - 5mins drive
Yes, all meals & many times special diets also
No answer Shared High $285.70 per day per person - $12,000 for 6 weeks
None 30% 85% No Central West Public Transport
100% Built in 1880
CanAssist. No No
Leukaemia Foundation Waverton
7 26 Offsite-8kms – 20 mins drive
No Shared Private High $33/46 100% unsure unsure Yes More than 100kms away to be able to claim IPTAAS, Sydney (Northern Rivers), Albury, Wodonga
Private car, public transport & aeroplane
100% No answer Leukaemia Foundation owns the building
Yes Yes
5 facilities provide accom to patients attending St Vincent's Hospital
13 rooms 39 units
178 beds Most facilities offsite except St Vincent's Hosp Accom. St Vincent's Radiotherapy Unit send transport to pick up patients from Elizabeth Hunter Lodge
. Average cost per person per night without IPTAAS is $76.75
Approx 55% receive IPTAAS
Average occupancy rate including weekends is 49%
Average occupancy rate excluding weekends is 63%
Country NSW There are plans to redevelop St Vincent's Hosp Accom & Leukaemia Foundation Waverton.
Most facilities do not have a waiting list except for St Vincent's Hosp Accom & Leukaemia Foundation Waverton
Notes Commercial accommodation providers in this area include Randwick Lodge (Randwick), High Cross Park Lodge (Randwick), Perouse Lodge (Randwick), Avoca Lodge (Randwick), The Centre, Randwick, Barker Lodge Motor Inn, (Kensington), The Gemini Hotel (Randwick), Healing Ministry Centre (Newtown), Resident Manager, Newtown Square (Newtown), Morgans of Sydney (Darlinghurst)
St Vincent’s Private Hospital – "Medical Oncology department treats patients with early & advanced cancer through the provision of treatment programs, support groups & research endeavors. As one of the largest & busiest prostate cancer treatment centres in Australia, St Vincent's Private Hospital offers the full spectrum of available treatments for urological & prostate cancer, including open & laparoscopic nerve sparing radical prostatectomy, robotic radical prostatectomy, high & low dose brachytherapy & high intensity focused untrasound (HIFU). During 2006/07, approx 500 radical prostatectomy procedures were performed, including over 100 robotic cases. The urology department operates the largest prostate cancer tissue bank in the Southern Hemisphere". (http://www.svmhs.com.au/media/docs/ar0607.pdf)
Same as St Vincent’s Public Hospital
Cancer Council March 2009 24
Sydney Adventist Hospital (The SAN) "At Sydney Adventist Hospital our mission is to treat the ‘whole’ person, ensuring that all required support is provided during this challenging time of a cancer diagnosis. The San is a renowned provider of cancer care service and we offer a range of treatment and care options for patients, and support services for patients and carers. These include diagnostic procedures, surgery, follow-up treatment options and care from specialist oncology nurses, allied health and medical professionals. Sydney Radiation and Oncology Centre offers radiation treatment to both inpatients and outpatients and is located on the hospital grounds". (http://www.sah.org.au/medical.onespecialty.asp?sku=955797774)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded
by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected by cancer
Age of building
Owned by
Redevelopment Waiting list
Jacaranda Lodge
30- 28 rooms and 2 flats
88 beds Onsite No Shared Private High $33/46 5% 58-83% 58-83% No Country NSW Private Car N.A. Built in 1993 Owned by The SAN Hospital
No No
Notes
Sydney Children’s Hospital – Randwick Largest integrated children's cancer service and research centre in the Southern Hemisphere. (http://www.sch.edu.au/general/about/)
Rooms/Units Beds Proximity and access
to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by
IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests How guests
travel to
% affected
by cancer
Age of building
Owned by Redevelopment Waiting list
Ronald McDonald House Randwick
26 60 Onsite- 300-400 metres
No Shared & Private
Shared High $46 unit per night
10% 80% 100% Yes Country NSW including Tamworth, Griffith, Wagga Wagga
80% private car, 20% public transport
70% Built in 1991
Land belongs to Prince of Wales Hospital. Leased by the hospital to Ronald McDonald
No Yes
Vera Adderley Residence
86 About 160 Onsite -400 metres
No Shared Shared Average 0 100% 80-100% 100% No Country NSW including Tamworth
Private Car & Public Transport
35% Built in 1970
Owned by Prince of Wales Hospital - no lease
Yes No
2 facilities provide accom to patients attending Sydney Children's Hospital - Randwick
112 units 220 beds All facilities are onsite
Average cost per person per night without IPTAAS is $23
Approx 55% receive IPTAAS
Average occupancy rate including weekends is 85%
Average occupancy rate excluding weekends is 100%
All facilities >5 years old
Facilities are owned by public hospitals
There are plans to redevelop Vera Adderley Residence
There is a waiting list at Ronald McDonald House - Randwick
Notes Commercial facilities providing accommodation include Randwick Lodge (Randwick), High Cross Park Lodge (Randwick), Perouse Lodge (Randwick), Avoca Lodge (Randwick), The Centre, Randwick, Barker Lodge Motor Inn, (Kensington) and The Gemini Hotel (Randwick)
Wesley Private Hospital (Brisbane) "The Wesley Hospital, owned and operated by The Uniting Church under Uniting Care, is one of Queensland's largest private hospitals. The Wesley Hospital is renowned for its comprehensive cancer services including radiation oncology, chemotherapy, positron emission tomography, brachytherapy, inpatient palliative care and bone marrow transplantation". (http://www.uchealth.com.au/wesley/index.php?option=com_content&task=view&id=44&Itemid=100)
Rooms/Units Beds Proximity and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Isla House 16 bedrooms 28 Offsite - 8kms Yes Shared Shared -2 ensuited rooms
Average >7 nights $59/$73 <7 nights $63/$77
20% 70% 80% No Rural QLD Aeroplane 20% from NSW & 90% including QLD
Built in 1987 Peter & Elaine Kelly
No No
Notes Other commercial accommodation providers in Brisbane include South Bank Mater Motel (Brisbane), Herston Place Motel (Brisbane), Kedron Palms Motel (Brisbane), Bramston House and Cottage (Brisbane), Spring Hill Terrace (Brisbane), Formule 1 Windsor (Brisbane), Tottenham Court (Brisbane)
Cancer Council March 2009 25
Westmead Hospital (including Westmead Private Hospital) Rooms/Units Beds Proximity
and access to treatment
centre
Meals Provided
Kitchen shared or
private
Bathroom shared or
private
Standard (self-rated)
Cost per night
single/double
Proportion of guests funded by IPTAAS
Occupancy incl
weekends
Occupancy excl
weekends
Suitable for
families with
children
Origin of guests
How guests
travel to
% affected by cancer
Age of building
Owned by Redevelopment Waiting list
Casuarina Lodge
28 56 Onsite -400 metres walk
No Shared Shared High $15 per person per night
35% 70% 90% No All domestic & overseas
Private car, public transport & aeroplane
More than 65%
Built in 1989
Donated land by Westmead Hospital. Administered by Westmead Hospital & TCCN
No No
Chisholm Cottage
4 8 + folding bed + 2 cots
Offsite - within 2kms radius -less than 10 mins walk
Yes Breakfast
Shared Shared High $25 per bed, $60 family, $10 for a child <16, $5 for a child < 2,
5% 80% 80% Yes 95% country NSW plus interstate and overseas
Private Car & Public Transport
30% Approx built in 1957
Owned & run by the Catholic Women's League
No No
Clare Residence 8 14 Offsite -8kms - 13mins drive
No Shared Shared High $35/45 $60 family
10% 88% 63% Yes All NSW Private car 65-70% Built in 1927
Congregation of the Sisters of Mary Parramatta. Auspicing body given ongoing use of building
No No
Leukaemia Foundation - Westmead
6 18 Offsite <0.5km Within 100 metres to public transport, bus
No Private Private Average $33/46 No answer 85% 85% Yes Greater Southern & Hunter AHS
Private Car 100% Built in 1977
Leukaemia Foundation owns the building
Yes – renovate bathrooms & kitchens in 4 units (2 are done)
Yes
Royal Far West Children’s Health Scheme & Services for Aged
34 96 beds & 4 cots
Offsite located in Manly. Royal Far West Patient Transport to Westmead and Syd Children's Hospital
Yes Breakfast
No answer Shared Average $12 per parent & child is free
1% 85-90% 80% Yes All NSW Public Transport & aeroplane
At present 0%
Built in 1967
Royal Far West Children's Health Scheme
No Yes
5 facilities provide accom to patients attending Westmead Hospital
80 units 192 beds 6 cots
Most facilities offsite except Casuarina Lodge
Most facilities shared kitchens except Leukaemia Foundation Westmead
Most facilities shared bathrooms except Leukaemia Foundation Westmead
Average cost per person per night without IPTAAS is $17.40
Approx 10% receive IPTAAS
Average occupancy rate including weekends is 83%
Average occupancy rate excluding weekends is 80%
Most facilities suitable for families with children except Casuarina Lodge
Country NSW plus interstate plus overseas
Facilities owned by different organisations
Leukaemia Foundation Westmead is planning to redevelop
There is a waiting list at Leukaemia Foundation Westmead & Royal Far West Children’s Health Scheme & Services for Aged
Notes Accommodation at commercial rates is available at Wesley Lodge adjacent to Westmead Hospital
Westmead Private Hospital
Same as Westmead Public Hospital
Cancer Council March 2009 26
Occupancy Rates – Onsite and Offsite Facility Room Occ M-F Room Occ M-S ONSITE (within 500 metres) Alexandra Serviced Apartments (Bris) NR NR Alkira Lodge 100% 10% Bezzina House 89% 89% Calvary Mater Villas 100% 40% The Canberra Hospital Residences 100% 100% Casuarina Lodge 90% 70% Coffs Harbour Regional Cancer Services NR NR Concord Repat General Hospital Hostel 85% 60% Hope Cottage 74% 74% Isla House 80% 70% Jacaranda Lodge 66% 66% Kookaburra Cottage 1 100% 100% Kookaburra Cottage 2 100% 100% Leukaemia Foundation Westmead 85% 85% Lorraine Lodge 60% 60% McAuley Lodge NR NR PA Apartments (Brisbane) 97% 97% Ronald McDonald House Newcastle 100% 100% Ronald McDonald House Randwick 100% 80% Ronald McDonald House Westmead 93% 93% Ron Dunbier House Liverpool 80% 80% Rotary Lodge Port Macquarie 75% NR Shearwater Lodge Coffs Harbour 55% 55% St Vincents Hospital Facilities 65% 50% Vera Adderley Residence 100% 90%
Average 1895/22 1569/21 86% 75% OFFSITE Blue Gum Lodge 73% 57% Chisholm Cottage 80% 80% Clare Residence 63% 88% Ecclesbourne 85% 85% Elizabeth Hunter Lodge 80% 80% Jean Colvin Hospital 85% 30% Leukaemia Foundation Newcastle 66% 66% Leukaemia Foundation Waverton NA NA Lilier Lodge 70% 30% Lions Cottage Wagga 80% 80% Ronald McDonald House Wagga Wagga NA NA Royal Far West Children’s Scheme 80% 90% Royal Prince Alfred Hospital Accom Services
53% 53%
Rusden House 20% 25% Uncle Bob’s Yallarwah Cottages 100% 100%
Average 935/13 944/13 72% 73%
Cancer Council March 2009 27
Other Information Respondents reported strong demand and a shortage or lack of accommodation facilities in the following areas:
• Greenwich – by Blue Gum Lodge • Kingswood – by Hope Cottage • Manly – by Royal Far West Children’s Health Scheme & Services for
Aged • New Lambton Heights – by Kookaburra Cottage 1 & Kookaburra
Cottage 2, Ronald McDonald House – Newcastle, Uncle Bob’s Yallarwah Cottages (Indigenous)
• Port Macquarie – by Rotary Lodge • Randwick – by Ronald McDonald House – Randwick • Waratah – by Calvary Mater Hospital – Villa Units, Leukaemia
Foundation Accommodation – Waratah & McAuley House • Waverley – by Elizabeth Hunter Lodge • Waverton – by Leukaemia Foundation Accommodation – Waverton • Westmead – by Casuarina Lodge, Chisholm Cottage, Clare Residence,
Leukaemia Foundation Accommodation – Westmead & Ronald McDonald House – Westmead
• Wollongong – by Alkira Lodge
• 6 facilities were in buildings aged less than 10 years old • 17 facilities were in buildings aged 10-20 years old • 25 facilities were in buildings aged 20-50 years old • 29 facilities were in buildings aged 50-100 years old • 2 facilities were in buildings aged more than 100 years old
Cancer Council March 2009 28
Patient Accommodation Facility by Facility
Alexandra Serviced Apartments (Brisbane) Accommodation Name: Alexandra Serviced Apartments Information provided: Dennis Lock, Manager How information gathered: Post Street and postal address: 240 Ipswich Road
Woolloongabba QLD 4101 Phone: (07) 3393 1846 or (07) 3335 6600 Fax: 3391 7909
Contact details:
Email: alexapts.com.au Number of units: 44 Number of beds: No answer
No answer Number of bathrooms: One per unit
Double beds available: Yes Number of double beds: 33 Rates with IPTAAS subsidy: $34 (3star),
$43 (3/1/2 star) $53 (4 star)
Rates without IPTAAS subsidy: $80 (3star) $89 (3/1/2 star) $99 (4 star)
Place of cancer treatment: Princess Alexandra Hospital Proximity to cancer treatment (mentioned above):
50 metres across road
Transport: No answer Room occupancy rate excluding weekends:
No answer
Room occupancy rate including weekends:
No answer
Age of building 10 years Who pays for maintenance: Motel Owner Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: No answer Contribution of Health Dept to operation of facility:
No answer
Other contributors to operation: No answer % of income via IPTAAS: No answer Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Yes Medical care available: Reduced hours caretaker Immediate access to hospital medical
care Breakfast or meals provided: No answer Transport provided to treatment centre:
No answer
Cancer Council March 2009 29
Facility suitable for children: Yes On-site free parking Wheelchair access Kitchen facility not shared Cutlery and crockery provided Weekly room cleaning
Facilities:
Linen provided Air conditioning Television Music/CD Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: No answer Proportion of carers: No answer Proportion of children under 18 years of age:
No answer
Patients can stay without a carer: Yes Referring health professionals Word of mouth from other patients
How do people who stay hear about the facility?
Advertising Average length of stay: 1-4 weeks
average is 18 days Waiting list: No answer Suburb where guests come from: No answer Maximum distance people travel to stay:
No answer
Private Car People travel mostly by: Public Transport
Is there enough accommodation services in area:
No answer
How could The Cancer Council NSW help:
No answer
Comments:
Cancer Council March 2009 30
Alkira Lodge Accommodation Name: Alkira Lodge Information provided: Anne-Marie Pegler, Manager How information gathered: Telephone Street and postal address: 1 Dudley Street
Wollongong NSW 2500 Phone: 4222 5484 Contact details: Fax: 4222 5953
Number of units: 9 + 4 double rooms & a flat Number of beds: 29
5 Number of bathrooms: Shared
Double beds available: Yes Number of double beds: 2 Rates with IPTAAS subsidy: $33 per night for single room
$46 per night for double room Rates without IPTAAS subsidy: $20 per night for single
$40 per night for double Place of cancer treatment: Illawara Cancer Care Centre Proximity to cancer treatment (mentioned above):
Onsite at Wollongong Hospital
Transport: None – 4 minute walk Room occupancy rate excluding weekends:
100%
Room occupancy rate including weekends:
10%
Age of building 14 years old Who pays for maintenance: Alkira Lodge funds Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Wollongong Hospital owns the land.
Built through community donations. Contribution of Health Dept to operation of facility:
Via Wollongong Hospital
Other contributors to operation: Donations from community organisations & clubs
% of income via IPTAAS: 80% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Yes Reduced hours caretaker Immediate access to hospital medical care
Medical care available:
Immediate access to qualified social workers
Breakfast or meals provided: No Transport provided to treatment centre:
Not needed
Facility suitable for children: No
Cancer Council March 2009 31
On-site free parking Nearby free parking Wheelchair access Kitchen facility shared Kitchen facility not shared Cutlery and crockery provided Weekly room cleaning Linen provided Garden or green space
Facilities:
Provide assistance for food or groceries Air conditioning Television Music/CD Telephone in each unit Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 70% Proportion of carers: 80% Proportion of children under 18 years of age:
0
Yes Patients can stay without a carer: Assessment Referring health professionals: Medical specialists
How do people who stay hear about the facility?:
Word of mouth from other patients Average length of stay: 5 weeks – 35 days Waiting list: No Suburb where guests come from: South Coast, Shoalhaven &
Batemans Bay Maximum distance people travel to stay:
550kms
People travel mostly by: Private Car Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
No answer
Comments: Has 9 units, 4 double rooms & a flat. Has 2 ensuites, 2 communal bathrooms & 1 ensuite in s/c flat. Assistance for food or groceries through Breast Cancer Support Group. Has a video/DVD in the shared lounge. Patients can stay on their own - if able to do assessment to measure suitability and shop & get to treatment centre.
Cancer Council March 2009 32
Bezzina House Cancer Care Lodge Accommodation Name: Bezzina House Cancer Care Lodge Information provided: Anne Greatorex, Manager How information gathered: In person Street and postal address: 46 Gray Street Kogarah NSW 2217
Phone: 9350 2555 Contact details: Fax: 9350 2551
Number of units: 15 Number of beds: 60
15 Number of bathrooms: One per unit
Double beds available: Yes Number of double beds: 6 Rates with IPTAAS subsidy: $33 per unit/night Rates without IPTAAS subsidy: N/A Place of cancer treatment: St George Public Hospital - 98%
Royal Prince Alfred Hospital - 2% Proximity to cancer treatment (mentioned above):
St George Public Hospital – 400 metres RPA - 12km - 15 min drive
Transport: None Room occupancy rate excluding weekends:
85-92%
Room occupancy rate including weekends:
85%
Age of building 9 1/2 years old Who pays for maintenance: Self maintained & private donors Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Land is owned by St George Hospital Contribution of Health Dept to operation of facility:
None
Other contributors to operation: Private donors, CDSE grants & donations from local council
% of income via IPTAAS: 65% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Rarely, totally self sufficient. Fees cover wages of manager and cleaner & renovations Reduced hours caretaker Immediate access to hospital medical care
Medical care available:
Immediate access to qualified social workers
Breakfast or meals provided: No Transport provided to treatment centre:
Not needed
Facility suitable for children: Yes
Cancer Council March 2009 33
On-site free parking Wheelchair access Kitchen facility not shared Cutlery and crockery provided Linen provided Children toys provided
Facilities:
Garden or green space Air conditioning Television Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 95% Proportion of carers: 60% Proportion of children under 18 years of age:
20-25%
Patients can stay without a carer: Yes Chemotherapy - 10% Radiotherapy - 5% Surgery – 45%
Proportion of cancer patients visiting for:
Other cancer treatments - Brachy Therapy 2-3%, Peritonectomy Referring health professionals: Social workers, radiotherapists Word of mouth from other patients
How do people who stay hear about the facility?
Advertising Average length of stay: 1 month Waiting list: Yes Suburb where guests come from: Country areas, NSW rural areas &
Northern Territory Maximum distance people travel to stay:
Fiji & Papua New Guinea
Private Car People travel mostly by: Public Transport
Is there enough accommodation services in area:
Yes
How could The Cancer Council NSW help:
For advocacy, information and advice
Comments: Arrangements are made by local Public & Catholic schools for enrolling siblings/patients. There is a common BBQ area & common lounge area & communal kitchen. Basic office facilities are available (computer, fax, printer & photocopier) for people away from home especially for small businesses.
Cancer Council March 2009 34
Blue Gum Lodge Accommodation Name: Blue Gum Lodge Information provided: Stewart Swinton, Coordinator How information gathered: Telephone Street and postal address: Cnr St Vincent's and River Roads
Greenwich NSW 2065 Phone: 9437 5470 or 9906 5523 Contact details: Fax: 9439 6718
Number of units: 37 rooms Number of beds: 71
4 Number of bathrooms: Shared
Double beds available: Yes Number of double beds: 3 Rates with IPTAAS subsidy: Bulk billing $33 single per
person/night $46 double per night
Rates without IPTAAS subsidy: $20 per person/night - non bulk bill Place of cancer treatment: Royal North Shore Hospital - 80%
North Shore Private Hospital - 10% Mater Hospital - 10%
Proximity to cancer treatment (mentioned above):
Royal North Shore Hospital - Offsite (within 2km radius), - 5min walk North Shore Private - Offsite (within 2km radius), - 5min walk Mater - 2km - 4min drive
Transport: Patient Transport Service minibus service provided
Room occupancy rate excluding weekends:
Varies – 72% in April 2008 increasing after recent downturn
Room occupancy rate including weekends:
Varies – patients prefer to go home on weekends if possible
Age of building 14-15 years of age Who pays for maintenance: Lodge Committee - The Cancer
Council NSW, Royal North Shore Hospital & Hope Health Care
Standard of maintenance: High Plans to close or redevelop: Yes – closing in 2011 Owner and lease details: Land owned by Hope Health Care.
Facilities owned by a consortium including The Cancer Council NSW
Contribution of Health Dept to operation of facility:
No
Other contributors to operation: No % of income via IPTAAS: Varies from 50% to 95% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Yes Medical care available: Reduced hours caretaker Breakfast or meals provided: No Transport provided to treatment Yes
Cancer Council March 2009 35
centre: Facility suitable for children: Yes
On-site free parking Kitchen facility shared Cutlery and crockery provided Daily room cleaning
Facilities:
Garden or green space Air conditioning Television Video or DVD Music/CD Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: Varies from 80% to 60% Proportion of carers: 66% Proportion of children under 18 years of age:
14% - usually very small proportion if full - no children allowed under 12 years of age if follow the rules
Patients can stay without a carer: Yes Chemotherapy- approx 20% Proportion of cancer patients
visiting for: Radiotherapy- approx 80% Referring health professionals: social workers from RNSH, Mater, North Shore Private, North Coast and country hospitals
How do people who stay hear about the facility?
Word of mouth from other patients Average length of stay: Variable 2-3 months Waiting list: No Suburb where guests come from: Most are from Far North Coast &
Central West. Also come from Hunter New England and Central Coast
Maximum distance people travel to stay:
International - New Caledonia & Interstate Private Car People travel mostly by: Aeroplane
Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
Raise the profile of the facility
Comments: Reduced hours caretaker - 8am-4.30pm Monday to Friday. There is transport to and from the treatment centre via shuttle bus (12 per day) TV, video or DVD, music CD are in common area - shared. Not suitable for children under 12.
Cancer Council March 2009 36
Calvary Mater Hospital – Villa Units
Accommodation Name: Calvary Mater Hospital - Villa Units Information provided: Tracey, Booking Nurse for
Accommodation & Laraine Cross, Social Worker
How information gathered: In person Street and postal address: Edith Street, Waratah NSW 2298
Phone: 4921 1405 Contact details: Fax: 4921 1406
Number of units: 16 Number of beds: 16
16 Number of bathrooms: One per unit
Double beds available: Yes Number of double beds: Mostly twin beds Rates with IPTAAS subsidy: $33 per day single
$46 per day double Rates without IPTAAS subsidy: Not available Place of cancer treatment: Calvary Mater Hospital only (not
available to patients attending John Hunter Hospital)
Proximity to cancer treatment (mentioned above):
Onsite - 200 metres
Transport: Not required. Wheelchair (if necessary) on site
Room occupancy rate excluding weekends:
100%
Room occupancy rate including weekends:
40%
Age of building 20 years old Who pays for maintenance: Calvary Mater Hospital Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Calvary Mater Hospital Contribution of Health Dept to operation of facility:
Via Calvary Mater
Other contributors to operation: NBN Telethon Fundraising in 1988 % of income via IPTAAS: Nearly 90% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No answer 24 hour nursing support
Immediate access to hospital medical care
Medical care available:
Immediate access to qualified social workers
Breakfast or meals provided: No Transport provided to treatment centre:
Not required
Cancer Council March 2009 37
Facility suitable for children: Yes Wheelchair access Kitchen facility shared Cutlery and crockery provided Linen provided Children toys provided
Facilities:
Garden or green space Air conditioning Television Telephone in each unit Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 100% Proportion of carers: Most patients bring carers Proportion of children under 18 years of age:
Very low
Patients can stay without a carer: Yes but carers recommended Chemotherapy - 5% Radiotherapy - 95% Surgery - none
Proportion of cancer patients visiting for:
Other cancer treatments - none Referring health professionals How do people who stay hear
about the facility? Word of mouth from other patients Average length of stay: 42 days Waiting list: Yes Suburb where guests come from: Throughout Hunter New England
Health Area & from other parts of the state
Maximum distance people travel to stay:
400kms or more
People travel mostly by: Private Car Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
Management level meeting indicated that they would look favourably on an offer from The Cancer Council NSW to take over the running of the accommodation service
Comments:
Cancer Council March 2009 38
The Canberra Hospital Residences Accommodation Name: The Canberra Hospital Residences Information provided: Diane Seckold, Manager How information gathered: Telephone Street and postal address: PO Box 450, Woden ACT 2606
Yamba Drive, Garran ACT 2605 Phone:6244-2358 Fax: 6281 3935
Contact details:
Email: [email protected] Number of units: 60 rooms incl 1 family room Number of beds: 116
5 shared Number of bathrooms: (3 female and 2 male)
Double beds available: No Rates with IPTAAS subsidy: $33 single
$46 double Rates without IPTAAS subsidy: Same Place of cancer treatment: The Canberra Hospital Proximity to cancer treatment (mentioned above):
100 metres
Transport: Not required – wheelchair available Room occupancy rate excluding weekends:
100%
Room occupancy rate including weekends:
100%
Age of building Built 1973 Who pays for maintenance: The Canberra Hospital Standard of maintenance: Medium Plans to close or redevelop: Yes – hospital planning redevelopmentOwner and lease details: Owned and operated by The Canberra
Hospital Contribution of Health Dept to operation of facility:
Via The Canberra Hospital
Other contributors to operation: Donations are received into a Samaritan Fund
% of income via IPTAAS: 70% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Medical care available: No Breakfast or meals provided: No Transport provided to treatment centre:
Not required – wheelchair available
Facility suitable for children: Yes On-site free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay
Facilities:
Linen provided
Cancer Council March 2009 39
Garden or green space Television shared Noticeboard Telephone in each unit
Units/rooms have:
Standard of accommodation: Medium Proportion of guests with cancer: 40% Proportion of carers: 50%-80% Guests are encouraged to
bring carers Proportion of children under 18 years of age:
20%
Patients can stay without a carer: No – except by special arrangement Referring health professionals Word of mouth from other patients
How do people who stay hear about the facility?:
Average length of stay: No average. Ranges from 1 day to
several years Waiting list: No Suburb where guests come from: Southern NSW Illawarra and Riverina Maximum distance people travel to stay:
600kms
Private Car Community Transport
People travel mostly by:
No Is there enough accommodation
services in area: How could The Cancer Council NSW help:
Promoting availability of the service to NSW residents. Funding guests who live less than 100kms away and can not claim IPTAAS subsidy.
Comments: NA
Cancer Council March 2009 40
Casuarina Lodge Accommodation Name: Casuarina Lodge Information provided: Sharon Joseph, Manager How information gathered: In person Street and postal address: Hawkesbury Road, Westmead NSW
2145 Phone: 9845 6900 Fax: 9845 8336
Contact details:
Email: [email protected]
Number of units: 28 Number of beds: 56
6 Number of bathrooms: Shared 4 + 2 disabled, 1 on each level
Double beds available: No Rates with IPTAAS subsidy: Single $33 per person/night
Double is $46 per/night Rates without IPTAAS subsidy: $15 per person/night Place of cancer treatment: Westmead Hospital Proximity to cancer treatment (mentioned above):
400 metres walk
Transport: Not required Room occupancy rate excluding weekends:
90%
Room occupancy rate including weekends:
70%
Age of building Built in 1989 Who pays for maintenance: Casuarina Lodge Trust Fund (fees
from the patient) Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Donated land by Westmead Hospital.
Administered by Westmead Hospital & TCCN.
Contribution of Health Dept to operation of facility:
Via Westmead Hospital
Other contributors to operation: Donations & fees from patients % of income via IPTAAS: 35% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Yes Medical care available: No Breakfast or meals provided: No Transport provided to treatment centre:
Not required
Facility suitable for children: No On-site free parking Wheelchair access Kitchen facility shared
Facilities:
Cutlery and crockery provided
Cancer Council March 2009 41
Cleaning only at the end of the stay Linen provided Garden or green space Air conditioning Television Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: More than 65% Proportion of carers: 50% Proportion of children under 18 years of age:
0
Patients can stay without a carer: Yes Referring health professionals Word of mouth from other patients
How do people who stay hear about the facility?:
Advertising Average length of stay: 11 days Waiting list: No Suburb where guests come from: All around the Country (Cooma,
Batemans Bay, Tweed Heads, Inverness, Goulbourn, Coffs Harbour), Interstate & International eg Noumea
Maximum distance people travel to stay:
Overseas - Noumea
Private Car Public Transport
People travel mostly by:
Aeroplane No Is there enough accommodation
services in area: Not for children How could The Cancer Council NSW help:
Don't know
Comments: They have a Gazebo with BBQ.Nice green area - birds get up early and wake up patients. Looking at changing wardrobes. Able to use washing machine and dryer for free. They can bring their own food and store in the kitchen.
Cancer Council March 2009 42
Chisholm Cottage Accommodation Name: Chisholm Cottage Information provided: Carmel Emmett, Committee Member How information gathered: In person Street and postal address: 49 Alexandra Avenue
Westmead NSW 2145 Phone: 9633 4228 Contact details: Fax: 9633 4228
Number of units: 4 Number of beds: 8 + folding bed + 2 cots
2 Number of bathrooms: Shared
Double beds available: No Rates with IPTAAS subsidy: $25 per bed per night
$60 for a family per night $10 for a child under 16, $5 for a child under 2, If staying for 7 nights only charge for 6 nights
Rates without IPTAAS subsidy: As above Place of cancer treatment: Westmead Public Hospital,
Westmead Private Hospital, Westmead Children's Hospital & Ashley Lane Skin Cancer Clinic Most patients come from Westmead Public Hospital & Westmead Children's Hospital, not as many from Westmead Private Hospital & a lot come for Ashley Lane - Skin Cancer Clinic
Proximity to cancer treatment (mentioned above):
Offsite - 2kms - less than 10 mins walk for Westmead Public Hospital, Westmead Private Hospital, Westmead Children's Hospital & Ashley Lane Skin Cancer Clinic
Transport: No - 2km to Westmead train station - 10min walk
Room occupancy rate excluding weekends:
80%
Room occupancy rate including weekends:
80%
Age of building Approx 50 years old Who pays for maintenance: Catholic Women's League Standard of maintenance: Low Plans to close or redevelop: No Owner and lease details: Owned & run by the Catholic
Women's League Contribution of Health Dept to operation of facility:
Nil
Other contributors to operation: Private donations - very few % of income via IPTAAS: 5%
Cancer Council March 2009 43
Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Medical care available: 24 hour on-site care taker
Yes Breakfast or meals provided: Breakfast
Transport provided to treatment centre:
No
Facility suitable for children: Yes On-site free parking Nearby free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided
Facilities:
Garden or green space Television Video or DVD Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 30% Proportion of carers: 50% Proportion of children under 18 years of age:
50%
Patients can stay without a carer: Yes Referring health professionals: social worker
How do people who stay hear about the facility?
Word of mouth from other patients Average length of stay: 1-2 weeks, 10 days Waiting list: No Suburb where guests come from: Country NSW. Also Interstate - from
QLD, Perth, Adelaide, from overseas - New Caledonia, New Guinea
Maximum distance people travel to stay:
Overseas - New Caledonia, New Guinea Private Car People travel mostly by: Public Transport
Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
Transport from the airport up to the hospital, linen service
Comments: This accommodation facility is run by volunteers. There are 2 lots of volunteers who do shifts - 9.30am - 1.30pm & 1.30pm - 4pm. There is a night caretaker who lives on the facility - also a volunteer. CanAssist often pay fees for patients
Cancer Council March 2009 44
from country areas. Allowed to use washing machine, $1 per load & $1 for 1/2hr for dryer. Carmel Emmett is a volunteer who is on the Committee - who bought & operate for 10 years. Not enough accommodation services. They refer to Ronald McDonald House & Ronald McDonald refers to them. Wesley Lodge & Casuarina Lodge are often booked out. Wesley Lodge charges $129 per night.
Cancer Council March 2009 45
Clare Residence Accommodation Name: Clare Residence Information provided: Juanita Winks, Manager How information gathered: In person Street and postal address: 522 Windsor Road
Baulkham Hills NSW 2153 Phone: 9639 0763 Contact details: Fax: 9639 9250
Number of units: 8 Number of beds: 14
4 Number of bathrooms: Shared
Double beds available: Yes Number of double beds: 3 Rates with IPTAAS subsidy: Not available Rates without IPTAAS subsidy: $35/night single room
$45/night double room $60/night family room
Place of cancer treatment: Westmead Hospital Baulkham Hills Private Hospital Westmead Hospital - 90% & Baulkham Hills Private Hospital - 10%
Proximity to cancer treatment (mentioned above):
Westmead Hospital - 8kms - 13mins drive & Baulkham Hills Private Hospital - Offsite 210 metres - 5mins walk Next to public transport, bus at Windsor Road to Parramatta Station, then 2nd bus to hospital
Transport:
Public Transport <200m Room occupancy rate excluding weekends:
63%
Room occupancy rate including weekends:
88%
Age of building 80 years old Who pays for maintenance: Congregation of the Sisters of Mercy
Parramatta Standard of maintenance: Medium Plans to close or redevelop: No Owner and lease details: Congregation of the Sisters of Mercy
Parramatta. Auspicing body given ongoing use of building
Contribution of Health Dept to operation of facility:
Nil
Other contributors to operation: Nil % of income via IPTAAS: 10% Bulk bill IPTAAS to keep costs to patient down:
No
Do they make a profit: Yes Medical care available: None Breakfast or meals provided: No
Cancer Council March 2009 46
Transport provided to treatment centre:
No
Facility suitable for children: Yes On-site free parking Nearby free parking Kitchen facility shared Cutlery and crockery provided Weekly room cleaning Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space
Facilities:
Provide assistance for food or groceries Television Telephone in each unit Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 65-70% Proportion of carers: Very few Proportion of children under 18 years of age:
Over 50%
Patients can stay without a carer: Yes Referring health professionals How do people who stay hear
about the facility? Word of mouth from other patients Average length of stay: 5-7 days Waiting list: No Suburb where guests come from: Regional and rural NSW Maximum distance people travel to stay:
No answer
People travel mostly by: Private Car Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
Assist with funding towards the upkeep of Clare Residence as we rely solely on donations and volunteers
Comments: Supply coffee/tea, bread/milk on arrival. Room only, communal kitchen, shared dining room, shared lounge room, shared bathroom, laundry (no charge), TV in lounge room/verandah area/ some bedrooms, 1 public phone, heating. Do not keep records of patient ratio.
Cancer Council March 2009 47
Concord Repatriation General Hospital Hostel
Accommodation Name: Concord Repatriation General Hospital Hostel
Information provided: Tess Carreon, Manager, Commercial Services Support
How information gathered: In person Street and postal address: Level 3, Medical Centre
Concord Repatriation General Hospital Road Concord NSW 2139 Phone: 9767 6668 Contact details: Fax: 9767 7647
Number of units: 19 Number of beds: 34
4 Number of bathrooms: Shared
Double beds available: No Rates with IPTAAS subsidy: No answer Rates without IPTAAS subsidy: $27 per/person/night
$24 per/person/night for carer & pension holder
Place of cancer treatment: Concord Hospital Royal Prince Alfred Hospital Balmain Hospital Majority is Concord Hospital - priority given & if overflow from RPA & Balmain
Proximity to cancer treatment (mentioned above):
Concord Hospital - Onsite 200m RPA - 15km - 18mins, Balmain - 14km - 15 min drive
Transport: Ambulances take from RPA & Balmain Hospital
Room occupancy rate excluding weekends:
85%
Room occupancy rate including weekends:
60%
Age of building No answer Who pays for maintenance: Concord Hospital Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Concord Hospital Contribution of Health Dept to operation of facility:
100% via Concord Hospital
Other contributors to operation: None % of income via IPTAAS: Very low Bulk bill IPTAAS to keep costs to patient down:
No
Do they make a profit: No Medical care available: Immediate access to hospital medical
care
Cancer Council March 2009 48
Immediate access to qualified social workers Yes Breakfast or meals provided: Breakfast
Transport provided to treatment centre:
Not required
Facility suitable for children: No Nearby free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided
Facilities:
Garden or green space Television Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 1 in a month - 3% Proportion of carers: 50% Proportion of children under 18 years of age:
1-2%
Yes Patients can stay without a carer: Assessment Referring health professionals: Nurses & doctors
How do people who stay hear about the facility?
Word of mouth from other patients Average length of stay: 3 weeks Waiting list: Yes Suburb where guests come from: Country areas, Canberra & Overseas
– Bangladesh Maximum distance people travel to stay:
Overseas - Bangladesh - 12 hrs flight
Private Car People travel mostly by: Public Transport
Is there enough accommodation services in area:
Yes
How could The Cancer Council NSW help:
No answer
Comments: Rooms are divided according to diagnosis - 2 for nuclear medicine/radiotherapy patients & 2 burns, 2 heart eg heart room is only allocated by the heart nurse. If there was overflow of radiotherapy can use other rooms but not heart or burns. They have a cafeteria, laundry and paid facilities such as pharmacy, dry cleaner. Regular renovations constantly happening
Cancer Council March 2009 49
Ecclesbourne Accommodation Name: Ecclesbourne Information provided: Judith Harris, Branch & Hostel
Liaison Manager How information gathered: Fax Street and postal address: 17 Ocean Avenue, Double Bay NSW
2028 Phone: 9363 2430 Contact details: Fax: 9362 8942
Number of units: 13 bedrooms Number of beds: 25
7 One per unit
Number of bathrooms:
Shared - 5 shared bathrooms & 2 ensuite bathrooms
Double beds available: No Rates with IPTAAS subsidy: $33 per night for single room
$46 for double room Rates without IPTAAS subsidy: $33 per night for single room
$46 for double room Place of cancer treatment: Prince of Wales Hospital
St Vincent's Public Hospital St Vincent's Private Hospital Royal Prince Alfred Hospital
Proximity to cancer treatment (mentioned above):
Prince of Wales- 5kms - 10mins drive St Vincent's Public - 2.5kms - 5mins drive St Vincents Private - 2.5kms - 5mins drive RPA - 7kms - 15mins drive St Vincents Public & Private Hospitals & Prince of Wales send their vehicle to pick up pateints & drop back
Transport:
Patient Transport Service Room occupancy rate excluding weekends:
85%
Room occupancy rate including weekends:
85%
Age of building Built 1820s Who pays for maintenance: CanAssist Standard of maintenance: Medium Plans to close or redevelop: No Owner and lease details: CanAssist Contribution of Health Dept to operation of facility:
0
Other contributors to operation: None % of income via IPTAAS: 95% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Medical care available: 24 hour on-site caretaker Breakfast or meals provided: Yes
Cancer Council March 2009 50
Breakfast Transport provided to treatment centre:
Yes
Facility suitable for children: No On-site free parking Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided
Facilities:
Provide assistance for food or groceries Television Video or DVD Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 95% Proportion of carers: 70% Proportion of children under 18 years of age:
0%
Yes Patients can stay without a carer: Assessment Chemotherapy - 10% Radiotherapy - 80%
Proportion of cancer patients visiting for:
Surgery - 10% Referring health professionals: Social workers, radiotherapy workers
How do people who stay hear about the facility?
Word of mouth from other patients Average length of stay: 4-6 weeks Waiting list: No Suburb where guests come from: Central West Maximum distance people travel to stay:
Moree
Private Car People travel mostly by: Public Transport
Is there enough accommodation services in area:
Yes
How could The Cancer Council NSW help:
Work collaboratively
Comments: Outreach clinics held in Central West region by Oncologists from RPA & St Vincent's Hospital. Most referrals come from there. Communal kitchen, shared dining room, communal recreation area & BBQ areas provided. Transport to treatment centres can be unreliable. Patients from RPA & Mater are given cab vouchers.
Cancer Council March 2009 51
Elizabeth Hunter Lodge Accommodation Name: Elizabeth Hunter Lodge Information provided: Gillian Tagg, Manager How information gathered: In person Street and postal address: 125 Birrell Street
Waverley NSW 2019 Phone: 9369 0307 Contact details: Fax: 9389 5313
Number of units: 23 22 + 1 complete unit with built-in kitchen & bathroom facilities
Number of beds: 41 6 Number of bathrooms: Shared
Double beds available: No Rates with IPTAAS subsidy: $33 per/person/night for single bed
$46 per bed/night for double bed Rates without IPTAAS subsidy: $40 per person/night for single bed
$46 per bed/night for double bed $56 per night for unit
Place of cancer treatment: St Vincent's Radiotherapy Unit, RPA & Prince of Wales Hospital
Proximity to cancer treatment (mentioned above):
St Vincent's Radiotherapy Unit - 5kms, RPA - 10kms & Prince of Wales Hospital - 4kms St Vincent's & POW send transport to pick up patients.
Transport:
Patient Transport Service Room occupancy rate excluding weekends:
80%
Room occupancy rate including weekends:
80%
Age of building 1950s Who pays for maintenance: 60% of payment is from War
Memorial Hosptial & 40% from their own funds
Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Uniting Care NSW but run by
SEIAHS Contribution of Health Dept to operation of facility:
0
Other contributors to operation: Elizabeth Hunter Lodge Income % of income via IPTAAS: 50% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Yes Medical care available: Reduced hours caretaker Breakfast or meals provided: Yes Breakfast
Cancer Council March 2009 52
Transport provided to treatment centre:
No – rely on hospital transport
Facility suitable for children: Yes On-site free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided
Facilities:
Garden or green space Television Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 50% Proportion of carers: 50% Proportion of children under 18 years of age:
5%
Yes Patients can stay without a carer: Assessment Chemotherapy - 5% Radiotherapy - 80% Surgery - 5%
Proportion of cancer patients visiting for:
Other cancer treatments – no answer Referring health professionals: Social Workers Word of mouth from other patients
How do people who stay hear about the facility?
Advertising Average length of stay: 6 weeks Waiting list: No Suburb where guests come from: All NSW especially Central West and
Riverina Maximum distance people travel to stay:
Overseas - USA, Average distance travelled is 400kms Private Car People travel mostly by: Public Transport
Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
Seminars and information
Comments: Common dining room & lounge room on each floor, BBQ area, laundry services available - coin operated. Bulk-bill if stay is greater than 2 weeks. CanAssist, Daffodil Cottage, Anson Cottage, refer patients as well.
Cancer Council March 2009 53
Hope Cottage Accommodation Name: Hope Cottage Information provided: Jodie Smith, Accommodation Officer How information gathered: In person Street and postal address: Nepean Hospital
Great Western Highway Entrance via Dervy Street Kingswood NSW 2747 Phone: 4734 1899 Contact details: Email: [email protected]
Number of units: 12 Number of beds: 24
12 Number of bathrooms: One per unit
Double beds available: No Rates with IPTAAS subsidy: $4 per room/night Rates without IPTAAS subsidy: $37 per room/night Place of cancer treatment: Nepean Hospital - Cancer Care
Centre, family & carers of inpatients of public hospital
Proximity to cancer treatment (mentioned above):
On site - 100 metres
Transport: Not required Room occupancy rate excluding weekends:
74%
Room occupancy rate including weekends:
74% Patients also pay for weekends if they go back home to keep their room.
Age of building Built in 2005 Who pays for maintenance: Nepean Hospital Standard of maintenance: Low Plans to close or redevelop: No Owner and lease details: Built by Rotary. Managed by Nepean
Hospital Contribution of Health Dept to operation of facility:
Via Nepean Hospital
Other contributors to operation: Few donations & Rotary helps out. % of income via IPTAAS: 50% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Medical care available: Reduced hours caretaker
Yes Breakfast or meals provided: Breakfast
Transport provided to treatment centre:
No
Facility suitable for children: Yes On-site free parking Nearby free parking
Facilities:
Wheelchair access
Cancer Council March 2009 54
Kitchen facility not shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Air conditioning Television Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 25% Proportion of carers: 0 Proportion of children under 18 years of age:
1%
Patients can stay without a carer: Yes Referring health professionals: Social workers & country doctors Word of mouth from other patients
How do people who stay hear about the facility?
Advertising Average length of stay: 4 weeks Waiting list: No Suburb where guests come from: Country NSW, mainly from the West.
Mudgee, Bathurst, Parkes, Orange, Port Macquarie
Maximum distance people travel to stay:
Port Macquarie - 418km
People travel mostly by: Private Car Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
By letting people know we are here. To give some donations
Comments: Patients who receive treatment Monday to Friday hold their rooms if they go back home for the weekend by paying for the weekend as well. Have 2 disabled rooms, common room, BBQ area and courtyard. Also clean the room on request. In the past have ordered Meals on Wheels and had food hampers for Christmas. Men who receive treatment always come on their own while women stay at home. They have 24 hour security. Rates just cover coordinators wages, breakfast provided and utility. Mostly cancer patient stay here, also mums that attend Tresillian for their babies, stay the day before. Also provide toys
Cancer Council March 2009 55
for kids. Have a laundry with 2 washing machines & 1 dryer operated by coins - $3 per session.
Cancer Council March 2009 56
Isla House (Brisbane) Accommodation Name: Isla House Information provided: Julie Greenleves, Manager How information gathered: Fax Street and postal address: 183 Juliette Street
Greenslopes QLD 4120 Phone: (07) 3847 1923 Contact details: Email:[email protected]
Number of units: 16 bedrooms Number of beds: 28
9 Number of bathrooms: Shared -2 ensuited rooms
Double beds available: Yes Number of double beds: 3 Rates with IPTAAS subsidy: > 7 nights - Single $59/night
> 7 nights -Double $73/night < 7 nights -Single $63/night < 7 nights -Double $77/night
Rates without IPTAAS subsidy: > 7 nights - Single $59/night > 7 nights -Double $73/night < 7 nights -Single $63/night < 7 nights -Double $77/night
Place of cancer treatment: Royal Brisbane Hospital Wesley Hospital Princess Alexandra Hospital Mater Hospital Greenslopes Private Hospital
Proximity to cancer treatment (mentioned above):
Royal Brisbane - Offsite within 9kms Wesley - offsite within 8kms Princess Alexandra - offsite within 3kms, Mater QLD- offsite within 4kms, Greenslopes - offsite within 1km
Transport: Patient Transport Service Room occupancy rate excluding weekends:
80%
Room occupancy rate including weekends:
70%
Age of building 20 years Who pays for maintenance: Owners Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Owned by Peter & Elaine Kelly Contribution of Health Dept to operation of facility:
Nil
Other contributors to operation: Nil % of income via IPTAAS: 20% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No answer Medical care available: Reduced hours caretaker Breakfast or meals provided: Yes
Cancer Council March 2009 57
Transport provided to treatment centre:
Some
Facility suitable for children: No On-site free parking Nearby free parking Kitchen facility shared Cutlery and crockery provided Weekly room cleaning
Facilities:
Linen provided Units/rooms have: Television Standard of accommodation: Average Proportion of guests with cancer: 20% from NSW & 90% including QLD Proportion of carers: 70% Proportion of children under 18 years of age:
No answer
Patients can stay without a carer: Yes Chemotherapy - 50% Proportion of cancer patients
visiting for: Radiotherapy - 50% Referring health professionals How do people who stay hear
about the facility? Advertising Average length of stay: 2 weeks - 14 days Waiting list: No Suburb where guests come from: Rural QLD Maximum distance people travel to stay:
Cairns
People travel mostly by: Aeroplane Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
Promotion of our Guest House
Comments:
Cancer Council March 2009 58
Jacaranda Lodge (The SAN Hospital) Accommodation Name: Jacaranda Lodge (The SAN Hospital) Information provided: Lurline Goldring, Coordinator How information gathered: Telephone Street and postal address: 185 Fox Valley Road
Phone: 9847 9066 Fax: 9487 9065
Contact details:
Email: [email protected] Number of units: 30
28 rooms and 2 flats Number of beds: 88 beds
29 Number of bathrooms: One per unit
Double beds available: No Rates with IPTAAS subsidy: $33 single per person/night
$46 for 2 people per night $56 for 3 people per night $65 per night for flat
Rates without IPTAAS subsidy: No answer Place of cancer treatment: Sydney Adventist Hospital - 95%
Royal North Shore Hospital - 5% Sydney Adventist Hospital - Onsite at Sydney Radiation Oncology Centre & Royal North Shore Hospital - 16 km - 16 mins drive
Proximity to cancer treatment (mentioned above):
Patient Transport Service Room occupancy rate excluding weekends:
58-83%
Room occupancy rate including weekends:
58-83%
Age of building Built 1993 Who pays for maintenance: The SAN Hospital Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Owned by The SAN Hospital. Contribution of Health Dept to operation of facility:
0
Other contributors to operation: Donations from patients when they leave. Someone has donated a car. Goes into donation fund.
% of income via IPTAAS: 5% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Yes 24 hour on-site care taker 24 hour nursing support
Medical care available:
24 hour medical care Immediate access to hospital medical care
Panic button access to medical care
Cancer Council March 2009 59
Breakfast or meals provided: No Transport provided to treatment centre:
Not required for SAN Hospital. Some assistance is available for people to travel to RNSH
Facility suitable for children: No On-site free parking Nearby free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Garden or green space
Facilities:
Provide assistance for food or groceries Air conditioning Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: No answer Proportion of carers: 66% Proportion of children under 18 years of age:
No answer
Yes Patients can stay without a carer: Assessment Chemotherapy-0 Radiotherapy-100% Surgery-0
Proportion of cancer patients visiting for:
Other cancer treatments-0 Referring health professionals: doctors
How do people who stay hear about the facility?
Word of mouth from other patients Average length of stay: Varies - 10-12 days Waiting list: No Suburb where guests come from: Country Maximum distance people travel to stay:
Interstate - Perth, QLD
People travel mostly by: Private Car Is there enough accommodation services in area:
Don't know
How could The Cancer Council NSW help:
Being interested in them. Helping in any way.
Comments: There are 3 beds in each room with pullout beds as well. There are 2 flats. Private donor contributed $1.5 million to extend the lodge. Patients have access to free massage, reflexology, cancer support group, look good feel better program, cooking demonstrations - run by
Cancer Council March 2009 60
volunteers. The hospital is nearby and vegetables are available at the cafeteria at low cost. Volunteer makes soups and freezes them for the patient to microwave. Security & wardsman with outdoor buggy escort patients to and from treatment. Children can not stay in Jacaranda lodge but can stay in the 2 flats - have toys such as rocking horse, DVD, videos. Volunteers collect patients and take them to shops for groceries. Patients clean the rooms themselves. There are no TV's in the room because of the noise - only in the family rooms. There is also an activity room with email facilities & TV. There is a pool table, swimming pool & tennis court. Built on donations.
Cancer Council March 2009 61
Jean Colvin Hospital Accommodation Name: Jean Colvin Hospital Information provided: Judith Harris, Branch & Hostel Liaison
Manager How information gathered: In person Street and postal address: 9 Loftus Road
Darling Point NSW 2027 Phone: 9363 5687 Fax: 9362 4371
Contact details:
Email: [email protected] Number of units: No units, it is a hospital Number of beds: 36
7 Number of bathrooms: Shared
Double beds available: No Rates with IPTAAS subsidy: $285.70 per day/ per person -
$12,000 for 6 weeks Rates without IPTAAS subsidy: $285.70 per day/ per person -
$12,000 for 6 weeks Place of cancer treatment: Prince of Wales Hospital
St Vincent's Public Hospital St Vincent's Private Hospital Royal Prince Alfred Hospital Mater Hospital
Proximity to cancer treatment (mentioned above):
Prince of Wales Hospital - 6kms - 10mins, St Vincent's Public - 2.5kms - 5mins drive St Vincents Private - 2.5kms - 5mins drive, RPA - 7kms - 15mins drive Mater Hospital - 9kms - 15mins drive St Vincents Public & Private Hospitals & Prince of Wales send their vehicle to pick up pateints & drop back
Transport:
Patient Transport Service Room occupancy rate excluding weekends:
85%
Room occupancy rate including weekends:
30%
Age of building Built 1880 Who pays for maintenance: CanAssist Standard of maintenance: Medium Plans to close or redevelop: No Owner and lease details: CanAssist Contribution of Health Dept to operation of facility:
$100,000 per year but that arrangement is expiring next year
Other contributors to operation: None % of income via IPTAAS: None Bulk bill IPTAAS to keep costs to patient down:
No
Do they make a profit: No
Cancer Council March 2009 62
24 hour on-site care taker 24 hour nursing support
Medical care available:
Immediate access to hospital medical care Yes, all meals & many times special diets also
Breakfast or meals provided:
Breakfast Other Meals Transport provided to treatment centre:
No – rely on hospital services
Facility suitable for children: No Daily room cleaning Facilities: Provide assistance for food or groceries
Units/rooms have: Noticeboard Standard of accommodation: High Proportion of guests with cancer: 100% Proportion of carers: 0% Proportion of children under 18 years of age:
0%
Patients can stay without a carer: Yes Chemotherapy Radiotherapy - 90% Surgery-
Proportion of cancer patients visiting for:
Other cancer treatments - none Referring health professionals: Social workers, radiotherapy workers
How do people who stay hear about the facility?
Word of mouth from other patients Average length of stay: 5 weeks Waiting list: No Suburb where guests come from: Central West Maximum distance people travel to stay:
From Moree & Bourke
People travel mostly by: Public Transport Is there enough accommodation services in area:
Yes
How could The Cancer Council NSW help:
Information & advocacy
Comments: Payment - Each patient puts in as much as $400 or as much as the private health fund will allow, $1000 per patient from CanAssist. Hospital -shared lounge facilties with TV, DVD & music & shared telephone. Most patients are head & neck cancer patients requiring nursing care during radiotherapy & also requiring PEG feeds.No transport is provided to and from the treatment centre, Patients from RPA & Mater are given cab vouchers.
Cancer Council March 2009 63
Kookaburra Cottage 1 Accommodation Name: Kookaburra Cottage 1 Information provided: Vicky Dunn, Volunteer Services &
Relative Accommodation How information gathered: In person Street and postal address: Lookout Road
New Lambton Heights NSW 2305 Phone: 4921 3000 Contact details: Fax: 4921 3999
Number of units: 4 rooms Number of beds: 9
4 Number of bathrooms:
Double beds available: Yes Number of double beds: 1 Rates with IPTAAS subsidy: All accommodation at John Hunter
Hospital is $22 per night per person, regardless of IPTAAS, except Aboriginal people who are charged $33 per group
Rates without IPTAAS subsidy: As above Place of cancer treatment: John Hunter Hospital & Calvary Mater
Hospital Proximity to cancer treatment (mentioned above):
John Hunter - Onsite within 500 metres Calvary -Offsite within 5kms John Hunter - within 100 metres to public transport, bus from Lookout Road, Taxi stand within 100 metres Within 200 metres Calvary Patient Transport Service
Transport:
Public Transport <200m Room occupancy rate excluding weekends:
100%
Room occupancy rate including weekends:
100%
Age of building 11 years Who pays for maintenance: IPTAAS, fundraising and
accommodation charge Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: John Hunter Hospital Contribution of Health Dept to operation of facility:
Via John Hunter Hospital
Other contributors to operation: None % of income via IPTAAS: 30% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Yes Medical care available: No
Cancer Council March 2009 64
Breakfast or meals provided: No Transport provided to treatment centre:
Some
Facility suitable for children: Yes Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided
Facilities:
Garden or green space Standard of accommodation: High Proportion of guests with cancer: less than 5% Proportion of carers: Less than 1% Proportion of children under 18 years of age:
Less than 1%
Patients can stay without a carer: Yes Chemotherapy- Less than 5% Radiotherapy- Nil Surgery- 1%
Proportion of cancer patients visiting for:
Other cancer treatments - Nil How do people who stay hear about the facility?
Word of mouth from other patients
Average length of stay: 4 days Waiting list: Yes Suburb where guests come from: Hunter New England Health Area Maximum distance people travel to stay:
600kms
People travel mostly by: Private Car Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
No assistance necessary
Comments: Kookaburra Cottage 2 Accommodation Name: Kookaburra Cottage 2 Information provided: Vicky Dunn, Volunteer Services &
Relative Accommodation How information gathered: In person Street and postal address: Lookout Road
New Lambton Heights NSW 2305 Phone: 4921 3000 Contact details: Fax: 4921 3999
Number of units: 9 bedrooms Number of beds: 18
4 Number of bathrooms: Shared
Double beds available: Yes
Cancer Council March 2009 65
Number of double beds: 1 Rates with IPTAAS subsidy: All accommodation at John Hunter
Hospital is $22 per night per person, regardless of IPTAAS, except Aboriginal people who are charged $33 pre group
Rates without IPTAAS subsidy: As above Place of cancer treatment: John Hunter Hospital Proximity to cancer treatment (mentioned above):
John Hunter - Onsite within 500 metres John Hunter - within 100 metres to public transport, bus from Lookout Road, Taxi stand within 100 metres
Transport:
Patient Transport Service Room occupancy rate excluding weekends:
100%
Room occupancy rate including weekends:
100%
Age of building 11 years Who pays for maintenance: IPTAAS, fundraising and
accommodation charge Standard of maintenance: Medium Plans to close or redevelop: No Owner and lease details: John Hunter Hospital Contribution of Health Dept to operation of facility:
Via John Hunter Hospital
Other contributors to operation: Nil % of income via IPTAAS: 30% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Yes Medical care available: No Breakfast or meals provided: No Transport provided to treatment centre:
Some
Facility suitable for children: Yes Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided
Facilities:
Garden or green space Standard of accommodation: High Proportion of guests with cancer: Less than 5% Proportion of carers: Less than 1% Proportion of children under 18 years of age:
Less than 1%
Patients can stay without a carer: Yes How do people who stay hear about the facility?
Advertising
Average length of stay: 5 days
Cancer Council March 2009 66
Waiting list: Yes Suburb where guests come from: Hunter New England Health Area Maximum distance people travel to stay:
600kms
Private Car People travel mostly by: Other
Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
No assistance necessary
Comments:
Cancer Council March 2009 67
Leukaemia Foundation Patient Accommodation – Newcastle Accommodation Name: Leukaemia Foundation Patient
Accommodation (Patients & Carers)- Newcastle
Information provided: Helen Moore, Support Services Coordinator & Gabrielle Prest, Manager
How information gathered: In person Street and postal address: 22 Villa Rd
Waratah NSW 2298 Phone: 4960 9828 Contact details: Email: [email protected]
Number of units: 1 plus 2 bedrooms sharing facilities Number of beds: 6
1 One per unit
Number of bathrooms:
Shared for 2 bedrooms Double beds available: Yes Number of double beds: 2 Rates with IPTAAS subsidy: Free of charge
Facility claims IPTAAS rebate Rates without IPTAAS subsidy: Free of charge Place of cancer treatment: Calvary Mater Hospital Proximity to cancer treatment (mentioned above):
Offsite - 200 metres
Transport: Patient Transport Service Room occupancy rate excluding weekends:
66%
Room occupancy rate including weekends:
66%
Age of building 50 years, but recently totally refurbished
Who pays for maintenance: Leukaemia Foundation Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Leukaemia Foundation Contribution of Health Dept to operation of facility:
None
Other contributors to operation: No other contributors % of income via IPTAAS: 100% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Medical care available: No Breakfast or meals provided: No Transport provided to treatment centre:
Yes
Facility suitable for children: Yes Nearby free parking Facilities: Wheelchair access
Cancer Council March 2009 68
Kitchen facility shared Kitchen facility not shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Air conditioning Television Video or DVD Music/CD Telephone in each unit Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 100% Proportion of carers: 50% Proportion of children under 18 years of age:
10%
Patients can stay without a carer: No Chemotherapy - over 30% Radiotherapy - over 30%
Proportion of cancer patients visiting for:
Other cancer treatments - stem cell transplant Referring health professionals How do people who stay hear
about the facility? Word of mouth from other patients Average length of stay: 2-3 weeks, but much longer in some
cases - average is 18 days Waiting list: Yes Suburb where guests come from: Hunter New England Area Health
Service, but also north & western areas of the state
Maximum distance people travel to stay:
400kms & more
People travel mostly by: Private Car Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
Provide more accommodation
Comments:
Cancer Council March 2009 69
Leukaemia Foundation Accommodation – Waverton Accommodation Name: Leukaemia Foundation
Accommodation - Waverton Information provided: Beth Zucker How information gathered: Telephone Street and postal address: 8 Priory Road
Waverton NSW 2060 Phone: 9969 1762 or 1800 620 420 Fax: 9969 8542
Contact details:
Email: [email protected] Number of units: 7 Number of beds: 26 Number of bathrooms: 7 Double beds available: Yes Number of double beds: 13 Rates with IPTAAS subsidy: $33 single per night
$46 double per night Patients do not pay anything
Rates without IPTAAS subsidy: No answer Place of cancer treatment: Royal North Shore Hospital,
St Vincents Hospital Royal Prince Alfred Hospital Prince of Wales Hospital Mater Hospital Crows Nest
Proximity to cancer treatment (mentioned above):
Royal North Shore Hospital - 10min drive within 5km radius St Vincents Hospital - 20 mins drive - 8km Royal Prince Alfred Hospital - 20 mins drive - 9km Prince of Wales Hospital - 30mins drive - 13km Mater - 5min drive - 1km Within 200 metres to public transport, train from Waverton Railway station, bus from Bay Rd & Patient transport service Patient Transport Service
Transport:
Public Transport <200m Room occupancy rate excluding weekends:
unsure
Room occupancy rate including weekends:
unsure
Age of building No answer Who pays for maintenance: Volunteers Standard of maintenance: High
Yes Plans to close or redevelop: Transport & Property Manager Ian Ferguson could tell more about the redevelopment
Owner and lease details: Leukaemia Foundation owns the
Cancer Council March 2009 70
building Contribution of Health Dept to operation of facility:
0
Other contributors to operation: Donations/fundraising - Worlds Greatest Shave
% of income via IPTAAS: 100% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Medical care available: No Breakfast or meals provided: No Transport provided to treatment centre:
No
Facility suitable for children: Yes On-site free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space
Facilities:
Provide assistance for food or groceries Air conditioning Television Video or DVD Music/CD Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 100% Proportion of carers: 50% Proportion of children under 18 years of age:
Not many
Patients can stay without a carer: No Referring health professionals: social workers Word of mouth from other patients
How do people who stay hear about the facility?
Advertising Average length of stay: 2-3 months (transplant) Waiting list: Yes Suburb where guests come from: More than 100kms away to be able to
claim IPTAAS, Sydney (Northern Rivers), Albury, Wodonga
Maximum distance people travel to stay:
No answer
Private Car Public Transport
People travel mostly by:
Aeroplane Is there enough accommodation No
Cancer Council March 2009 71
services in area: How could The Cancer Council NSW help:
No answer
Comments: Accommodation totally covered by IPTAAS as they are patients living 100kms away. Emergency contact number provided. Council permits organised for long term stay. Some wheelchairs provided. Have play equipment for children and provided food vouchers to help with groceries. All blood cancer patients.
Cancer Council March 2009 72
Leukaemia Foundation Patient Accommodation –Westmead Accommodation Name: Leukaemia Foundation NSW
Accommodation Complex - Westmead
Information provided: Gabrielle Prest, Manager How information gathered: Fax Street and postal address: 25 Helen Street
Westmead NSW 2145 Contact details: Phone: 9806 3802 or 1800 620 420 Number of units: 6 Number of beds: 18
6 Number of bathrooms: One per unit
Double beds available: Yes Number of double beds: 6 Rates with IPTAAS subsidy: No charge Rates without IPTAAS subsidy: No charge Place of cancer treatment: Westmead Hospital - Adults (95%),
Children's Hospital at Westmead (<5%)
Proximity to cancer treatment (mentioned above):
Offsite <0.5km
Within 100 metres to public transport, bus from Hawkesbury Road Patient Transport Service
Transport:
Public Transport <200m Room occupancy rate excluding weekends:
85%
Room occupancy rate including weekends:
85%
Age of building 30 years old Who pays for maintenance: Leukeamia Foundation Standard of maintenance: High
Yes Plans to close or redevelop: Renovate bathrooms & kitchens in 4 units (2 are done)
Owner and lease details: Leukaemia Foundation owns the building
Contribution of Health Dept to operation of facility:
0
Other contributors to operation: None % of income via IPTAAS: No answer Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Medical care available: No Breakfast or meals provided: No Transport provided to treatment centre:
Yes
Facility suitable for children: Yes
Cancer Council March 2009 73
On-site free parking Wheelchair access Kitchen facility not shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space
Facilities:
Provide assistance for food or groceries Air conditioning Television Video or DVD Music/CD Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: Average Proportion of guests with cancer: 100% Proportion of carers: 80% Proportion of children under 18 years of age:
<10%
Patients can stay without a carer: No Chemotherapy-20% Radiotherapy-10% Surgery-5%
Proportion of cancer patients visiting for:
Other cancer treatments: BMT 65% How do people who stay hear about the facility?
Referring health professionals
Average length of stay: 3 months Waiting list: Yes Suburb where guests come from: Greater Southern & Hunter AHS Maximum distance people travel to stay:
500-600kms
People travel mostly by: Private Car Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
No answer
Comments: LF also funds people to stay in local commercial centres. Provide assistance for food or groceries occassionally if an emergency.
Cancer Council March 2009 74
Lilier Lodge – Wagga Wagga Accommodation Name: Lilier Lodge Wagga Wagga Information provided: Judith Harris, Branch & Hostel
Liaison Manager How information gathered: In person Street and postal address: 317-321 Edward Street
Wagga Wagga NSW 2650 Phone: 6925 5240 Contact details: Fax: 6925 2759
Number of units: 20 Number of beds: 40
20 Number of bathrooms: One per unit
Double beds available: No Rates with IPTAAS subsidy: $33 per night per person
$46 for double per night Rates without IPTAAS subsidy: $33 per night per person
$46 for double per night Place of cancer treatment: Riverina Cancer Care Centre Proximity to cancer treatment (mentioned above):
1km
Transport: Walking distance. Volunteer bus service provided.
Room occupancy rate excluding weekends:
70%
Room occupancy rate including weekends:
30%
Age of building 3 years old Who pays for maintenance: CanAssist & TCCN are joint owners Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: CanAssist & TCCN joint venture Contribution of Health Dept to operation of facility:
None
Other contributors to operation: None % of income via IPTAAS: 80% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Medical care available: No
Yes Breakfast or meals provided: Breakfast
Transport provided to treatment centre:
Yes
Facility suitable for children: No On-site free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided
Facilities:
Cleaning only at the end of the stay
Cancer Council March 2009 75
Linen provided Garden or green space Air conditioning Television Video or DVD Music/CD Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 100% Proportion of carers: 50% Proportion of children under 18 years of age:
0%
Yes Patients can stay without a carer: Assessment Chemotherapy Radiotherapy- 90% Surgery
Proportion of cancer patients visiting for:
Other cancer treatments Referring health professionals: Social workers, radiotehrapy workers
How do people who stay hear about the facility?:
Word of mouth from other patients Average length of stay: 5 weeks Waiting list: No Suburb where guests come from: Central West and Riverina Maximum distance people travel to stay:
500kms
Private Car People travel mostly by: Public Transport
Is there enough accommodation services in area:
Yes
How could The Cancer Council NSW help:
Have an information area with more Understanding Series publications. Open the Cancer Council Helpline until 7pm
Comments: Volunteer based transport system if required
Cancer Council March 2009 76
Lions Cottage Accommodation Name: Lions Cottage Information provided: Laurie Grentel, Manager, Non Clinical
Services How information gathered: Telephone Street and postal address: Edwards Street, Wagga Wagga
NSW 2650 Contact details: Phone: 6938 6520 Number of units: 4
1 house with 4 single rooms Number of beds: 9
2 Number of bathrooms: Shared
Double beds available: No Rates with IPTAAS subsidy: $19 per person per night + $20 key
deposit - reimbursed at end of stay Rates without IPTAAS subsidy: $19 per person/night + $20 key
deposit - reimbursed at end of stay Place of cancer treatment: Riverina Cancer Care Centre -
relatives of inpatients Proximity to cancer treatment (mentioned above):
3 blocks away - walking distance
Transport: Patient Transport Service Room occupancy rate excluding weekends:
80%
Room occupancy rate including weekends:
80%
Age of building Built in 1940s Who pays for maintenance: Trust Fund. The revenue collected
goes into the Trust Fund. Standard of maintenance: Medium Plans to close or redevelop: No Owner and lease details: Owned by Hospital. Donated by the
Lions Committee. No lease Contribution of Health Dept to operation of facility:
Via Wagga Base Hospital
Other contributors to operation: Lions Club % of income via IPTAAS: Minimal Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Medical care available: None Breakfast or meals provided: No Transport provided to treatment centre:
No
Facility suitable for children: No On-site free parking Nearby free parking Kitchen facility shared
Facilities:
Cutlery and crockery provided
Cancer Council March 2009 77
Linen provided Garden or green space Air conditioning Television Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: Average Proportion of guests with cancer: 5% Proportion of carers: 100% Proportion of children under 18 years of age:
0
Patients can stay without a carer: No Referring health professionals: Booking office, social workers, Emergency Department
How do people who stay hear about the facility?
Word of mouth from other patients Average length of stay: 3 days Waiting list: No Suburb where guests come from: Hay, Griffith, Young Maximum distance people travel to stay:
Brisbane, Darwin
People travel mostly by: Private Car Is there enough accommodation services in area:
Yes
How could The Cancer Council NSW help:
Don't know
Comments: Reduced cancer patients since the opening of Lilier Lodge and changes to Riverina Cancer Care. Majority of people who stay are relatives of those who have cancer - inpatients at Riverina Cancer Care Centre. Only claim back from IPTAAS for long term people through social workers- only half-dozen this year. Used to be used for children but no need to with the opening of Ronald McDonald House - Wagga Wagga. If they have any issues they are encouraged to go to St Vincents or Smith Family. Used to have to write them off if unable to pay fees. The opening of Lilier Lodge and Ronald McDonald House Charities has made a difference.
Cancer Council March 2009 78
Lorraine Lodge Accommodation Name: Lorraine Lodge Information provided: Mary McLarin, Owner/Manager How information gathered: Telephone Street and postal address: 586 East Street, Albury NSW 2640 Contact details: Phone: 60 217 162 Number of units: 4 rooms
1 house with 4 bedrooms Number of beds: 10
2 Number of bathrooms: Shared
Double beds available: Yes, 2 Rates with IPTAAS subsidy: $50/65 Rates without IPTAAS subsidy: $50/65 Place of cancer treatment: Albury Base Hospital Proximity to cancer treatment (mentioned above):
Across the road <50 metres
Transport: Not required Room occupancy rate excluding weekends:
60%
Room occupancy rate including weekends:
60%
Age of building Built in 1960s Who pays for maintenance: Private owner Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Private owner Mary McLarin Contribution of Health Dept to operation of facility:
None
Other contributors to operation: None % of income via IPTAAS: 60% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Yes – just cover costs Medical care available: None Breakfast or meals provided: No Transport provided to treatment centre:
Not required
Facility suitable for children: Yes On-site free parking Nearby free parking Kitchen facility shared Cutlery and crockery provided Linen provided
Facilities:
Garden or green space Air conditioning Television shared Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: Average
Cancer Council March 2009 79
Proportion of guests with cancer: 75% Proportion of carers: 10% Proportion of children under 18 years of age:
5%
Patients can stay without a carer: Yes Referring health professionals at Albury Base Hospital and local surgeries
How do people who stay hear about the facility?
Word of mouth from other patients Average length of stay: 3-4 days Waiting list: Yes at busy times Suburb where guests come from: All over South Western NSW Maximum distance people travel to stay:
>500kms
People travel mostly by: Private Car Is there enough accommodation services in area:
Don’t know
How could The Cancer Council NSW help:
Refer people via Helpline
Comments: None McAuley Lodge Accommodation Name: McAuley Lodge Information provided: Tracey, Booking Nurse for
Accommodation & Laraine Cross, Social Worker
How information gathered: In person Street and postal address: Edith Street, Waratah NSW 2298
Phone: 4921 1658 Contact details: Fax: 4921 1406
Number of units: 28 Number of beds: 28
No answer Number of bathrooms: Shared
Double beds available: No Rates with IPTAAS subsidy: $20 per day single
$30 per day double Rates without IPTAAS subsidy: Not applicable Place of cancer treatment: Calvary Mater Hospital Proximity to cancer treatment (mentioned above):
Onsite - 500 metres
Transport: Not required. Wheelchair facility available
Room occupancy rate excluding weekends:
Varies
Room occupancy rate including weekends:
Varies
Age of building Old Nurses Home, closed for renovations in 2008
Cancer Council March 2009 80
Who pays for maintenance: Calvary Mater Hospital Standard of maintenance: Low
Yes - 2008 Plans to close or redevelop: Repainting, re carpeting, heating update, fix elevator, details not made public, probably only basic requirements
Owner and lease details: Owned by Calvary Mater Hospital Contribution of Health Dept to operation of facility:
Costs for operation out of Calvary Mater budget, from Health Dept
Other contributors to operation: None % of income via IPTAAS: 100% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Medical care available: Immediate access to qualified social
workers Breakfast or meals provided: No Transport provided to treatment centre:
Not required
Facility suitable for children: No Wheelchair access Kitchen facility shared
Facilities:
Cutlery and crockery provided Cleaning only at the end of the stay Linen provided
Units/rooms have: Noticeboard Standard of accommodation: Low (prior to renovation) Proportion of guests with cancer: 100% Proportion of carers: Varies according to demand Proportion of children under 18 years of age:
Under 15%
Patients can stay without a carer: Yes Chemotherapy - 10% Radiotherapy- 90% Surgery- none
Proportion of cancer patients visiting for:
Other cancer treatments - none Referring health professionals How do people who stay hear
about the facility? Word of mouth from other patients Average length of stay: 21 days Waiting list: No Suburb where guests come from: Hunter New England Area Maximum distance people travel to stay:
Over 400kms
People travel mostly by: Private Car Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
Take over the running of the accommodation
Comments:
Cancer Council March 2009 81
P.A. Apartments (Brisbane) Accommodation Name: P.A. Apartments Information provided: Larry McArthur, Manager How information gathered: Telephone Street and postal address: 63 Cornwall Crest Street
Annerley QLD 4103 Contact details: Phone: (07) 3891 2411 Number of units: 18 Number of beds: 30
18 Number of bathrooms: One per unit
Double beds available: Yes Number of double beds: 12 Queen - no double beds Rates with IPTAAS subsidy: Motel style from $66 per night for
single or double - gap $20 Fully self contained from $88 per night double - gap $42
Rates without IPTAAS subsidy: Motel style from $66 per night for single or double Fully self contained from $88 per night double
Place of cancer treatment: Princess Alexandra Hospital - 80%, Mater QLD - 15% Greenslopes Private Hospital - 5%
Proximity to cancer treatment (mentioned above):
Princess Alexandra Hospital - across Hosp, Mater QLD - 6min drive Greenslopes Private Hospital - 8min drive
Transport: No - taxi vouchers are given to patients through hospital. Bus to Mater - 10 minutes
Room occupancy rate excluding weekends:
97%
Room occupancy rate including weekends:
97%
Age of building 20 years Who pays for maintenance: P.A Apartments Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Owned outright, privately owned Contribution of Health Dept to operation of facility:
None
Other contributors to operation: No one % of income via IPTAAS: 5% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Yes Medical care available: No Breakfast or meals provided: No Transport provided to treatment centre:
No
Cancer Council March 2009 82
Facility suitable for children: Yes On-site free parking Nearby free parking Wheelchair access Kitchen facility not shared Cutlery and crockery provided Weekly room cleaning Cleaning only at the end of the stay Linen provided
Facilities:
Garden or green space Air conditioning Television Video or DVD Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 20% are from NSW but do not know if
here because of cancer Proportion of carers: 50% Proportion of children under 18 years of age:
Minimal 1-2%
Patients can stay without a carer: Yes Referring health professionals: Oncology dept, social workers, regional hospitals
How do people who stay hear about the facility?
Word of mouth from other patients Average length of stay: 6 weeks - 42 days Waiting list: No Suburb where guests come from: Northern Rivers Area which includes
Lismore & Grafton Maximum distance people travel to stay:
400kms
People travel mostly by: Private Car Is there enough accommodation services in area:
Yes
How could The Cancer Council NSW help:
Nothing can do
Comments: This facility is just for patients from hospital. They have no weddings or tourists staying.
Cancer Council March 2009 83
Ronald McDonald House – Newcastle Accommodation Name: Ronald McDonald House - Newcastle Information provided: Alison Wellings, House Manager
unavailable, through worker How information gathered: Telephone Street and postal address: John Hunter Hospital
Lookout Road New Lambton Heights NSW 2305
Contact details: Phone: 4921 4733 Number of units: 6 plus 12 family rooms Number of beds: 60
15 Number of bathrooms: One per unit
Double beds available: Yes Number of double beds: 18 Rates with IPTAAS subsidy: $33 single per person/night
$46 double per night Rates without IPTAAS subsidy: $33 single per person/night
$46 double per night Place of cancer treatment: John Hunter Hospital Proximity to cancer treatment (mentioned above):
500 metres
Transport: Not required. Wheelchair available if needed
Room occupancy rate excluding weekends:
100%
Room occupancy rate including weekends:
100%
Age of building Rooms 16 years, units 2 years Who pays for maintenance: Ronald McDonald House Charities Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Red Gum House Inc Contribution of Health Dept to operation of facility:
None
Other contributors to operation: Ronald McDonald House Charities % of income via IPTAAS: No answer Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No answer Medical care available: No Breakfast or meals provided: Yes Transport provided to treatment centre:
Not required
Facility suitable for children: Yes
On-site free parking Facilities: Wheelchair access
Cancer Council March 2009 84
Kitchen facility shared Kitchen facility not shared Cutlery and crockery provided Daily room cleaning Linen provided Children toys provided Garden or green space Telephone in each unit Units/rooms have: Noticeboard
Standard of accommodation: High Proportion of guests with cancer: 33% Proportion of carers: 50% Proportion of children under 18 years of age:
50% - must be under 18
Patients can stay without a carer: No Referring health professionals How do people who stay hear
about the facility? Word of mouth from other patients Average length of stay: 3 days to 1 year (average 184 days) Waiting list: Yes Suburb where guests come from: Lismore to Sydney to Western
Region Maximum distance people travel to stay:
1000 kms
Private Car People travel mostly by: Helicopter
Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
Financial assistance for cancer patients
Comments:
Cancer Council March 2009 85
Ronald McDonald House – Randwick Accommodation Name: Ronald McDonald House - Randwick Information provided: Penny Douglas, House Manager How information gathered: In person Street and postal address: 149-151 Barker Street
Randwick NSW 2031 Contact details: Phone: 9382 1622 Number of units: 26 Number of beds: 60
3 Number of bathrooms: Shared
Double beds available: Yes Number of double beds: 5 Rates with IPTAAS subsidy: $46 per/unit per night Rates without IPTAAS subsidy: $46 per/unit per night Place of cancer treatment: Sydney Children's Hospital-Randwick
Onsite- 300-400 metres Proximity to cancer treatment (mentioned above):
Onsite- 300-400 metres
Transport: Not required Room occupancy rate excluding weekends:
100%
Room occupancy rate including weekends:
80%
Age of building Built 1991 Who pays for maintenance: Fundraising activities Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Land belongs to Prince of Wales
Hospital. Leased by the hospital to Ronald McDonald.
Contribution of Health Dept to operation of facility:
None
Other contributors to operation: Private donors % of income via IPTAAS: 10% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Reduced hours caretaker Immediate access to hospital medical care
Medical care available:
Immediate access to qualified social workers
Breakfast or meals provided: No Transport provided to treatment centre:
No
Facility suitable for children: Yes Wheelchair access Kitchen facility shared
Facilities:
Kitchen facility not shared
Cancer Council March 2009 86
Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space Provide assistance for food or groceries Air conditioning Television Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 70% Proportion of carers: 50% Proportion of children under 18 years of age:
100%
Patients can stay without a carer: No Chemotherapy - 50% Radiotherapy - 7% Surgery
Proportion of cancer patients visiting for:
Other cancer treatments - Bone Marrow Transplant Referring health professionals: Social workers, doctors Word of mouth from other patients
How do people who stay hear about the facility?
Advertising Average length of stay: 8-12 months Waiting list: Yes Suburb where guests come from: Tamworth, Grifith, Wagga Wagga Maximum distance people travel to stay:
Overseas
Private Car People travel mostly by: Public Transport
Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
Through information and advocacy
Comments: Arrangements are made by local Public & Catholic schools for enrolling siblings/patients. Video games facility for children. There is a big waiting list.
Cancer Council March 2009 87
Ronald McDonald House – Wagga Wagga Accommodation Name: Ronald McDonald House - Wagga
Wagga Information provided: Deborah Braines, House Manager How information gathered: Telephone Street and postal address: 300 Edwards Street
Wagga Wagga NSW 2650 Contact details: Phone: 6925 0122 Number of units: 0 Number of beds: 4
4 One per unit
Number of bathrooms:
Shared Double beds available: Yes Number of double beds: 3 Queen size beds
Double folded bed in each room Rates with IPTAAS subsidy: $33 per night/per room but room to
move if can't afford it to $0 Rates without IPTAAS subsidy: $33 per night/per room but room to
move if can't afford it to $0 Place of cancer treatment: Wagga Wagga Base Hospital
Calvary Private Hospital Day Surgery Attending medical appointments, tests. There is no cancer treatment centre in Wagga Wagga for children No treatment centre for children
Proximity to cancer treatment (mentioned above):
One block away - but no cancer treatment in Wagga Wagga for children
Transport: No answer Room occupancy rate excluding weekends:
No answer
Room occupancy rate including weekends:
No answer
Age of building 2 1/2 years old Who pays for maintenance: Ronald McDonald House Board &
volunteers Standard of maintenance: Low
Yes Plans to close or redevelop: Redevelop expand in the future
Owner and lease details: Ronald McDonald House - local board. No Lease
Contribution of Health Dept to operation of facility:
Nil
Other contributors to operation: Rely on donations to keep house open
% of income via IPTAAS: 0 Bulk bill IPTAAS to keep costs to patient down:
No
Do they make a profit: No
Cancer Council March 2009 88
Medical care available: None Yes Breakfast or meals provided: Breakfast
Transport provided to treatment centre:
No
Facility suitable for children: Yes On-site free parking Nearby free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided
Facilities:
Garden or green space Air conditioning Units/rooms have: Noticeboard
Standard of accommodation: High Proportion of guests with cancer: 0 Proportion of carers: 0 Proportion of children under 18 years of age:
100%
Patients can stay without a carer: No Referring health professionals: Nursing staff from children's ward. Word of mouth from other patients
How do people who stay hear about the facility?
Advertising Average length of stay: 2 nights Waiting list: No Suburb where guests come from: Riverina & South West slopes Maximum distance people travel to stay:
QLD passing through, SA, VIC, Bundaberg in QLD, Sydney, Queanbeyan & South Coast Private Car Public Transport Helicopter
People travel mostly by:
Ambulance Is there enough accommodation services in area:
Yes
How could The Cancer Council NSW help:
By spreading the word about us, treatment families can stay here. Promoting the fact that they are here. If getting treatment in Sydney - Griffith to Sydney can stay overnight here.
Comments: No treatment centre for children in Wagga Wagga. Provides a home away from home. Each room has a queen sized bed, double bed, a cot & rollaway bed. There is 1 single room. Volunteers run night, no white coats - it is away from home accommodation.
Cancer Council March 2009 89
Would like to have families stay there for follow up appointments but problem in trying to get the message out - word out. Do not provide assistance for food or groceries but if stuck will help out.
Ronald McDonald House – Westmead Accommodation Name: Ronald McDonald House - WestmeadInformation provided: Simone Daher, House Manager How information gathered: In person Street and postal address: Redbank Road, off Briens Road
Northmead NSW 2152 Contact details: Phone: 9845 0600 Number of units: 5 units - 18 rooms Number of beds: 98
23 Number of bathrooms: One per unit
Double beds available: Yes Number of double beds: 11
Plus 5 fold out lounges that become Queen size beds
Rates with IPTAAS subsidy: $46 per night/room in house $43 on ward per room/night
Rates without IPTAAS subsidy: $46 per night/room in house $43 on ward per room/night
Place of cancer treatment: Children's Hospital at Westmead Proximity to cancer treatment (mentioned above):
Onsite at Children's Hospital at Westmead - 100 metres
Transport: Not needed but do have a van to take shopping etc
Room occupancy rate excluding weekends:
93%
Room occupancy rate including weekends:
93%
Age of building 12 years old Who pays for maintenance: Ronald McDonald Standard of maintenance: Medium
Yes Plans to close or redevelop: Expanding - not for a few years. Looking at more units, more rooms
Owner and lease details: Owned by Children's Hospital - Westmead. About 100 years lease
Contribution of Health Dept to operation of facility:
None
Other contributors to operation: Community donors, Ronald McDonald House Charities
Cancer Council March 2009 90
% of income via IPTAAS: 95% - Also receive money from KIN - Central Coast Kids in Need
Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Yes 24 hour on-site care taker Medical care available: Panic button access to medical care Yes Breakfast or meals provided: Breakfast
Transport provided to treatment centre:
No
Facility suitable for children: Yes On-site free parking Wheelchair access Kitchen facility shared Kitchen facility not shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided Garden or green space
Facilities:
Provide assistance for food or groceries Air conditioning Television Video or DVD Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 60% Proportion of carers: 50% Proportion of children under 18 years of age:
100%
Patients can stay without a carer: No Chemotherapy- approx 60% Radiotherapy - 30% Surgery
Proportion of cancer patients visiting for:
Other cancer treatments - Bone Marrow Transplant, stem cell harvesting Referring health professionals: social workers, doctors Word of mouth from other patients
How do people who stay hear about the facility?:
Advertising Average length of stay: 6-8 weeks Waiting list: Yes Suburb where guests come from: 100kms or more away Maximum distance people travel to stay:
From Tasmania, QLD, Norfolk Island, Noumea, New Caledonia Private Car People travel mostly by: Public Transport
Cancer Council March 2009 91
No Is there enough accommodation services in area: Not for families & disabilities How could The Cancer Council NSW help:
Provide more accommodation services, same level of support, continue to provide resources for the family
Comments: Has a nice Gazebo, outdoor area. Covers cost through donations not through fees. Provides breakfast (breakfast cereal, tea, coffee, sugar, bread & milk, fresh fruit & vegies donated, various pantry items)
Cancer Council March 2009 92
Ron Dunbier House – Liverpool Accommodation Name: Ron Dunbier House - Liverpool Information provided: Usha Nath, Accommodation Officer How information gathered: In person Street and postal address: Liverpool Hospital
Elizabeth Street Liverpool NSW 2170 Phone: 9828 6267 Contact details: Fax: 9828 6447
Number of units: 5 Number of beds: 10
5 Number of bathrooms: Shared
Double beds available: No Rates with IPTAAS subsidy: $17 per person/night for single room
$30 per night for double room $34 for family/night
Rates without IPTAAS subsidy: $17 per person/night for single room $30 per night for double room $34 for family/night
Place of cancer treatment: Liverpool Hospital Proximity to cancer treatment (mentioned above):
Onsite - 200metres
Transport: Not required Room occupancy rate excluding weekends:
80%
Room occupancy rate including weekends:
80%
Age of building 27 years old. Built in 1980 Who pays for maintenance: Liverpool Hospital Standard of maintenance: High
Yes Plans to close or redevelop: Undergoing redevelopment at the moment. Demolished part of the building & have left half existing building - refurbishing - will still have 10 rooms
Owner and lease details: Liverpool Hospital - No lease Contribution of Health Dept to operation of facility:
100% - Part of Liverpool Hospital
Other contributors to operation: None % of income via IPTAAS: 5% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Medical care available: No Breakfast or meals provided: No Transport provided to treatment centre:
Not required
Facility suitable for children: Yes
Cancer Council March 2009 93
Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided
Facilities:
Garden or green space Air conditioning Telephone in each unit
Units/rooms have:
Noticeboard Standard of accommodation: Average Proportion of guests with cancer: No answer Proportion of carers: No answer Proportion of children under 18 years of age:
No answer
Patients can stay without a carer: No answer Referring health professionals: social workers
How do people who stay hear about the facility?
Word of mouth from other patients Average length of stay: No answer Waiting list: No Suburb where guests come from: Country areas Maximum distance people travel to stay:
200kms
People travel mostly by: No answer Is there enough accommodation services in area:
No answer
How could The Cancer Council NSW help:
Provide more accommodatrion, provide better facilities including wheelchair access, may need more units/beds
Comments: No care is available at this facility. Some TV's in some of the rooms. The railway lines are right there and is very noisy, not very nice. They do not know why they demolished half and not all of it.
Cancer Council March 2009 94
Rotary Lodge – Port Macquarie Accommodation Name: Rotary Lodge - Port Macquarie Information provided: Geraldine Buckland, Manager How information gathered: Email Street and postal address: Port Macquarie Base Hospital
Cnr Oxley Hwy & Wrights Road Port Macquarie NSW 2444
Contact details: Phone: 6581 1076 Number of units: 24 Number of beds: 56
24 Number of bathrooms: One per unit
Double beds available: Yes Number of double beds: 3 Rates with IPTAAS subsidy: $33 single per person/night
$46 double per night Rates without IPTAAS subsidy: $33 single per person/night
$46 double per night Place of cancer treatment: Port Macquarie Base Hospital
Port Macquarie Private Hospital Proximity to cancer treatment (mentioned above):
Onsite at Port Macquarie Base Hospital
Transport: Not required Room occupancy rate excluding weekends:
75%
Room occupancy rate including weekends:
No answer
Age of building Ist section 12 years, new section 2 years
Who pays for maintenance: Rotary Lodge Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Port Macquarie Hospital Lodge
association (Rotary) Contribution of Health Dept to operation of facility:
None
Other contributors to operation: Community donations % of income via IPTAAS: 5% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Medical care available: None Breakfast or meals provided: No Transport provided to treatment centre:
No
Facility suitable for children: Yes On-site free parking Nearby free parking
Facilities:
Wheelchair access Kitchen facility shared
Cancer Council March 2009 95
Cutlery and crockery provided Weekly room cleaning Cleaning only at the end of the stay Linen provided Television Telephone in each unit Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: 5% Proportion of carers: 50% Proportion of children under 18 years of age:
5%
Patients can stay without a carer: Yes Referring health professionals How do people who stay hear
about the facility? Word of mouth from other patients Average length of stay: 4 days Waiting list: Yes Suburb where guests come from: Within 200kms Maximum distance people travel to stay:
500km
People travel mostly by: Private Car Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
Let people know we are available to them
Comments: With airconditioning – it is an extra charge of $5 per night.
Cancer Council March 2009 96
Royal Far West Children’s Health Scheme Accommodation Name: Royal Far West Children's Health
Scheme & Services for Aged Information provided: Fran Chavusse, Clinical Director
Children's Services How information gathered: Fax Street and postal address: 19-21 South Steyne Street
Manly NSW 2095 Contact details: Phone: 8966 8500 Number of units: 34 Number of beds: 96 beds & 4 cots
16 Number of bathrooms: Shared
Double beds available: No Number of double beds: No answer Rates with IPTAAS subsidy: No answer Rates without IPTAAS subsidy: $12 per parent/night
Child is free Place of cancer treatment: Westmead Children’s Hospital
Sydney Children's Hospital Proximity to cancer treatment (mentioned above):
Remote to both
Transport: Royal Far West Patient Transport Room occupancy rate excluding weekends:
80%
Room occupancy rate including weekends:
85-90%
Age of building 40 years old Who pays for maintenance: Royal Far West Health Scheme Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Royal Far West Children's Health
Scheme Contribution of Health Dept to operation of facility:
Grant
Other contributors to operation: Charity and fundraising events & bequests
% of income via IPTAAS: 1% Bulk bill IPTAAS to keep costs to patient down:
Very rarely
Do they make a profit: No 24 hour nursing support Medical care available: Reduced hours medical care Yes Breakfast or meals provided: Breakfast
Transport provided to treatment centre:
Yes
Facility suitable for children: Yes Wheelchair access Facilities: Cutlery and crockery provided
Cancer Council March 2009 97
Daily room cleaning Linen provided Children toys provided Garden or green space Air conditioning Television Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: Average Proportion of guests with cancer: Varies - low Proportion of carers: All chidren have to be accompanied
by a carer Proportion of children under 18 years of age:
100%
Patients can stay without a carer: No Referring health professionals How do people who stay hear
about the facility?: Word of mouth from other patients Average length of stay: 3 days Waiting list: Yes Suburb where guests come from: Rural and remote NSW Maximum distance people travel to stay:
1500kms
Public Transport People travel mostly by: Aeroplane
Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
Quite a lot of parents and grandparents who come with children are having treatment for cancer and can do with some support.
Comments:
Cancer Council March 2009 98
Royal Prince Alfred Hospital Accommodation Services Accommodation Name: Accommodation - Royal Prince Alfred
Hospital (via Social Work Dpt) Information provided: Noeline Franks, Accommodation Officer How information gathered: Fax Street and postal address: K.G.V Building
Royal Prince Alfred Hospital Camperdown NSW 2050 Phone: 9515 9901 Contact details: Email:[email protected]
Number of units: 26 Number of beds: 30
26 Number of bathrooms: One per unit
Double beds available: No Rates with IPTAAS subsidy: $12 per day single
$19 per day double Rates without IPTAAS subsidy:
$45 per day single $65 per day double
Place of cancer treatment: Royal Prince Alfred Hospital 80% Oncology Radiotherapy 10% Transplant 10% mixture
Proximity to cancer treatment (mentioned above):
20 minute drive
Mon-Fri Shuttle Bus from 7.15am - 2.30pm Transport: Patient Transport Service
Room occupancy rate excluding weekends:
53%
Room occupancy rate including weekends:
53%
Age of building 30 years old Who pays for maintenance: Royal Prince Alfred Hospital Standard of maintenance: Medium
Yes Plans to close or redevelop: Royal Prince Alfred Hospital building accommodation on site
Owner and lease details: Ashfield Baptist Home. RPAH leases Contribution of Health Dept to operation of facility:
Not sure
Other contributors to operation:
Not sure
% of income via IPTAAS: No answer Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Not sure Medical care available: No Breakfast or meals provided: No Transport provided to Some
Cancer Council March 2009 99
treatment centre: Facility suitable for children: No
On-site free parking Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided
Facilities:
Garden or green space Units/rooms have: Telephone shared Standard of accommodation: Average Proportion of guests with cancer:
80%
Proportion of carers: 60% Proportion of children under 18 years of age:
Nil
Patients can stay without a carer:
Yes
Chemotherapy Radiotherapy - 80% Surgery
Proportion of cancer patients visiting for:
Other cancer treatments How do people who stay hear about the facility?
Word of mouth from other patients
Average length of stay: 6 weeks - 42 days Waiting list: No Suburb where guests come from:
Dubbo
Maximum distance people travel to stay:
400kms
People travel mostly by: Other Is there enough accommodation services in area:
No answer
How could The Cancer Council NSW help:
No answer
Comments:
Cancer Council March 2009 100
Rusden House Accommodation Name: Rusden House Information provided: Bindu Lath, Cashier How information gathered: Fax Street and postal address: 5 West Avenue
Armidale NSW 2350 Phone: 6776 9500 Contact details: Email: [email protected]
Number of units: 18 Number of beds: 18 Number of bathrooms: 2 Double beds available: Yes Number of double beds: 2 Rates with IPTAAS subsidy: $33 single per person per night
$46 double per night Rates without IPTAAS subsidy: $17.60 per night Place of cancer treatment: Chemotherapy Day Unit
Surgical Ward, Medical Ward, ICU, Rehab, Chemo, Renal Dialysis Armidale Hospital
Proximity to cancer treatment (mentioned above):
Offsite - 2kms
Within 100 metres to public transport, bus at Rusden St, Patient Transport Service, Taxi on call
Transport:
Patient Transport Service Room occupancy rate excluding weekends:
20%
Room occupancy rate including weekends:
25%
Age of building No answer Who pays for maintenance: Hospital Standard of maintenance: Medium Plans to close or redevelop: No Owner and lease details: No answer Contribution of Health Dept to operation of facility:
No answer
Other contributors to operation: No answer % of income via IPTAAS: No answer Bulk bill IPTAAS to keep costs to patient down:
No answer
Do they make a profit: No answer Medical care available: No Breakfast or meals provided: No answer Transport provided to treatment centre:
No answer
Facility suitable for children: No answer Facilities: On-site free parking
Nearby free parking Wheelchair access
Cancer Council March 2009 101
Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Air conditioning Television
Units/rooms have:
Telephone shared Standard of accommodation: Average Proportion of guests with cancer: No answer Proportion of carers: No answer Proportion of children under 18 years of age:
No answer
Patients can stay without a carer: No answer How do people who stay hear about the facility?
Referring health professionals: while in ward
Average length of stay: 4 days Waiting list: Sometimes Suburb where guests come from: Neighbouring cities - Glen Innes,
Walcha Maximum distance people travel to stay:
150kms
People travel mostly by: Private Car Is there enough accommodation services in area:
No answer
How could The Cancer Council NSW help:
Assist with costs associated with stays as often supplemented by charities
Comments:
Cancer Council March 2009 102
Shearwater Lodge – Coffs Harbour Accommodation Name: Shearwater Lodge - Coffs Harbour Information provided: Andrew Manz, Acting Business
Manager, Hospital How information gathered: Telephone Street and postal address: 345 Pacific Highway
Coffs Harbour NSW 2450 Contact details: Phone: 6656 7162 Number of units: 15 Number of beds: 30
15 Number of bathrooms: One per unit
Double beds available: No Rates with IPTAAS subsidy: $33 per person/night
$46 per night for 2 people $50 per night for 3 people
Rates without IPTAAS subsidy: As above Place of cancer treatment: North Coast Cancer Institute,
Radiotherapy Proximity to cancer treatment (mentioned above):
Onsite - 100 metres
Transport: Not required Room occupancy rate excluding weekends:
No answer
Room occupancy rate including weekends:
55%
Age of building 2 years old Who pays for maintenance: Shearwater Lodge Management
Committee Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: Shearwater Lodge Incorporated owns
it. Land is owned by the council & leased to Shearwater Lodge Incorporated. Hospital runs it operationally
Contribution of Health Dept to operation of facility:
Via Coffs Harbour Health Campus contribution to operations
Other contributors to operation: None % of income via IPTAAS: 0.50% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No 24 hour on-site care taker Medical care available: Immediate access to hospital medical care
Breakfast or meals provided: No Transport provided to treatment centre:
No
Facility suitable for children: No
Cancer Council March 2009 103
On-site free parking Nearby free parking Wheelchair access Kitchen facility shared Kitchen facility not shared Cutlery and crockery provided Weekly room cleaning Linen provided
Facilities:
Garden or green space Air conditioning Television Telephone in each unit Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: High Proportion of guests with cancer: About 3% Proportion of carers: 25% Proportion of children under 18 years of age:
0
Patients can stay without a carer: Yes Chemotherapy - 0 Radiotherapy - 90%
Proportion of cancer patients visiting for:
Surgery - 10% Referring health professionals: social workers
How do people who stay hear about the facility?:
Advertising Average length of stay: 3 days Waiting list: No Suburb where guests come from: Anywhere - wide range Maximum distance people travel to stay:
Victoria
People travel mostly by: Private Car Is there enough accommodation services in area:
Yes
How could The Cancer Council NSW help:
No great way. This place runs & supports itself.
Comments: There is also a Regional Cancer Lodge. A lot of cardio unit patients stay before admission. Originally opened for radiotherapy & cancer patients
Cancer Council March 2009 104
St Vincents Hospital Accommodation Services Accommodation Name: St Vincent's Hospital Accommodation
Services Information provided: Jacky Jacinto, Accommodation
Officer How information gathered: In person Street and postal address: St Vincents Hospital
Victoria Street Darlinghurst NSW 2010
Contact details: Phone: 8382 2114 Number of units: 9 Number of beds: 50
18 Number of bathrooms: Shared
Double beds available: Yes Number of double beds: 2 Rates with IPTAAS subsidy: $25 per/person night Rates without IPTAAS subsidy: $25 per/person night Place of cancer treatment: St Vincent's Hospital Proximity to cancer treatment (mentioned above):
On site – 600 metres
Transport: Not required Room occupancy rate excluding weekends:
65%
Room occupancy rate including weekends:
50%
Age of building 80-100 years old Who pays for maintenance: St Vincent's Trustee & private donors Standard of maintenance: High
Yes Plans to close or redevelop: Looking at redevelopment
Owner and lease details: St Vincent's Hospital. No lease Contribution of Health Dept to operation of facility:
None
Other contributors to operation: St Vincent's Trustee & private donors % of income via IPTAAS: 30% Bulk bill IPTAAS to keep costs to patient down:
No answer
Do they make a profit: No Reduced hours caretaker Immediate access to hospital medical care
Medical care available:
Immediate access to qualified social workers
Breakfast or meals provided: No Transport provided to treatment centre:
Not required
Facility suitable for children: No Wheelchair access Facilities: Kitchen facility shared
Cancer Council March 2009 105
Cutlery and crockery provided Weekly room cleaning Linen provided Garden or green space Provide assistance for food or groceries Telephone shared Units/rooms have: Noticeboard
Standard of accommodation: Average Proportion of guests with cancer: 20% Proportion of carers: 50% Proportion of children under 18 years of age:
0
Patients can stay without a carer: Yes Chemotherapy - 33% Radiotherapy - 33%
Proportion of cancer patients visiting for:
Surgery - 33% Referring health professionals: social workers, radiotherapy staff
How do people who stay hear about the facility?
Word of mouth from other patients Average length of stay: 7 days Waiting list: Yes Suburb where guests come from: All over the State Maximum distance people travel to stay:
Darwin
People travel mostly by: Public transport Is there enough accommodation services in area:
Yes
How could The Cancer Council NSW help:
No answer
Comments: They encourage patient to process IPTAAS on their own. If stay is greater than 6 weeks hospital bulk bills. Room occupancy is dependent on bed management.
Cancer Council March 2009 106
Uncle Bob’s Yallarwah Cottages (Indigenous)
Accommodation Name: Uncle Bob'sYallarwah Cottages (Indigenous)
Information provided: Vicky Dunn, Volunteer Services & Relative Accommodation & Volunteer fundraiser
How information gathered: In person & telephone Street and postal address: Lookout Road
New Lambton Heights NSW 2305 Phone: 4921 3650 Contact details: Fax: 4921 3999
Number of units: 9 bedrooms Number of beds: 18
No answer Number of bathrooms: Shared
Double beds available: Yes Number of double beds: 1 Rates with IPTAAS subsidy: $22 per night for Aboriginal patients
$33 for non indigenous patients regardless of IPTAAS
Rates without IPTAAS subsidy: $22 per night for Aboriginal patients $33 for non indigenous patients regardless of IPTAAS
Place of cancer treatment: John Hunter Hospital Proximity to cancer treatment (mentioned above):
Offsite 5kms
Within 100 metres to public transport, bus from Lookout road, Taxis stand within 100 metres
Transport:
Public Transport <200m Room occupancy rate excluding weekends:
100%
Room occupancy rate including weekends:
100%
Age of building 10 years Who pays for maintenance: IPTAAS, fundraising and
accommodation charge Standard of maintenance: High Plans to close or redevelop: No Owner and lease details: John Hunter Hospital Contribution of Health Dept to operation of facility:
None
Other contributors to operation: Nil % of income via IPTAAS: 30% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: Yes Medical care available: No Breakfast or meals provided: No Transport provided to treatment Some
Cancer Council March 2009 107
centre: Facility suitable for children: Yes
Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided Children toys provided
Facilities:
Garden or green space Standard of accommodation: Average Proportion of guests with cancer: Less than 5% Proportion of carers: Less than 3% Proportion of children under 18 years of age:
Less than 1%
Patients can stay without a carer: Yes How do people who stay hear about the facility?:
Word of mouth from other patients
Average length of stay: Varies greatly Waiting list: Yes Suburb where guests come from: All over Hunter New England Health
area Maximum distance people travel to stay:
6-800kms
People travel mostly by: Private Car Is there enough accommodation services in area:
No
How could The Cancer Council NSW help:
No thank you
Comments: Vera Adderley Residence Accommodation Name: Vera Adderley Residence Information provided: Jennifer Slyney, Residential Services
Manager How information gathered: In person Street and postal address: Barker Street
Randwick NSW 2031 Phone: 9382 2096 Contact details: Fax: 9382 6976
Number of units: 86 Number of beds: About 160
3 Number of bathrooms: Shared
Double beds available: No Rates with IPTAAS subsidy: Single room $33/person/night
Shared is $46/person/night Rates without IPTAAS subsidy: 0
Cancer Council March 2009 108
Place of cancer treatment: Prince of Wales Public (most go here)Prince of Wales Private Hospital Sydney Children's Hospital Royal Women's Hospital
Proximity to cancer treatment (mentioned above):
On site for Prince of Wales Public & Private Hospital & Royal Women's Hospital 400 metres from Sydney Children's Hospital Bus available for transporting patients to radiotherapy
Transport:
Patient Transport Service Room occupancy rate excluding weekends:
100%
Room occupancy rate including weekends:
80-100%
Age of building Built in 1970 Who pays for maintenance: Everything is paid by Prince of Wales
Public Hospital Standard of maintenance: Medium
Yes Plans to close or redevelop: Minor renovations in the pipeline, just renovated fire systems - constantly renovating
Owner and lease details: Owned by Prince of Wales Public Hospital. No lease
Contribution of Health Dept to operation of facility:
Owned and operated by the hospital
Other contributors to operation: None % of income via IPTAAS: 100% Bulk bill IPTAAS to keep costs to patient down:
Yes
Do they make a profit: No Immediate access to hospital medical care
Medical care available:
Immediate access to qualified social workers
Breakfast or meals provided: No Transport provided to treatment centre:
Yes
Facility suitable for children: No On-site free parking Wheelchair access Kitchen facility shared Cutlery and crockery provided Cleaning only at the end of the stay Linen provided
Facilities:
Garden or green space Television Telephone shared
Units/rooms have:
Noticeboard Standard of accommodation: Average
Cancer Council March 2009 109
Proportion of guests with cancer: 35% Proportion of carers: 50% Proportion of children under 18 years of age:
2-3%
Patients can stay without a carer: Yes Chemotherapy - 25% Radiotherapy - 60% Surgery - 1-5%
Proportion of cancer patients visiting for:
Other cancer treatments – Stereotactic radiotherapy
How do people who stay hear about the facility?
Referring health professionals: social workers, patients, CanAssist & health clinics
Average length of stay: 6-8 weeks Waiting list: No Suburb where guests come from: Country NSW especially Tamworth Maximum distance people travel to stay:
Tasmania, QLD & WA
Private Car People travel mostly by: Public Transport
Is there enough accommodation services in area:
Yes
How could The Cancer Council NSW help:
Can give us anything from furniture, lounges, crockery, cutlery, locks
Comments: Only rural patients can stay here. Building is largely made for staff & only 3 floors are kept for patients. There is a pool for only staff, patients are not allowed to use it, they can sit around it - because of insurance purposes. Only provides transport to and from the treatment centre for radiotherapy. All kids stay at Ronald McDonald House.
Cancer Council March 2009 110
Non-Hospital-Allied Facilities Reported by Referring Health Professionals SYDNEY Abcot Motor Inn (46 room commercial facility) 410 Princes Highway, Sylvania Heights, NSW 2224 Ph: (02) 9522 0444 $100 Single/double $200 Family Avoca Lodge (22 room commercial facility) 235 Avoca Street, Randwick NSW 2031 Ph: (02) 9399-7779 Fax: (02) 9314-6345 Email: [email protected] $85 single $100 double $150 family Barker Lodge Motor Inn, Kensington (60 room commercial facility) 32 Barker Street, Kingsford 2032 NSW Convenient public transport to Prince of Wales Hospital Tel: (02) 9662-8444 Fax: (02) 9662-2363 $145 single/double $180 family Carrs Park Motel (commercial facility) 384 Princes Highway, Blakehurst NSW 2221 Ph:(02) 9546-3306 The Centre, Randwick (bed and breakfast commercial facility) 14 Frances Street Randwick NSW 2031 Ph: (02) 9398-2211 Fax: (02) 9326-6003 E-Mail: [email protected] $60 single (shared bathroom) $80 single (ensuite) $100 double Comfort Inn North Shore 1 Gatacre Avenue Lane Cove NSW 2066 Ph: (02) 9427 0266 Fax: (02) 9418 7016 Email: [email protected] Single from $99 per night Formule 1, St. Peters (105 room commercial facility) 178 Princes Hwy, St Peters NSW 2044 Ph: (02) 9519-0685 Fax: (02) 9519-0684 $80 single/double/triple The Gemini Hotel (commercial facility) 65-71 Belmore Road, Randwick NSW 2031 Free Call: 1800 222 300
Cancer Council March 2009 111
Ph: (02) 9399 9011 Fax: (02) 9398 9708 Email: [email protected] Walking distance to Sydney Children's and Prince of Wales Hospitals $110 single/double $200 family Healing Ministry Centre (faith-based not for profit) (30 beds) 5 Forbes Street, Newtown NSW 2042 Ph: (02) 9557-1642 Fax: (02) 9557-1412 From $55 per person Full board $70 per person High Cross Park Lodge (27 room commercial facility) 7-9 Cuthill Street, Randwick NSW 2031 Ph: (02) 9314-5553 Fax: (02) 9326-7922 Email: [email protected] $95 single $110 double $160 family Linwood Lodge (commercial motel facility) 312 Pacific Highway, Artarmon NSW 2064 Ph: (02) 9439-6333 Fax: (02) 9437-5936 Email: [email protected] Single (shared bathroom) from $50. Double from $95 Morgans of Sydney (26 unit commercial facility) 304 Victoria St Darlinghurst, NSW 2010 Tel: (02) 9360-7955 Fax: (02) 9360-9217 Single from $129 per night Novotel Brighton Beach (large commercial facility) Cnr Grand Parade & Princess Street, Brighton-le-Sands NSW 2216 Phone: (02) 9556-5111 or Toll Free: 1300 65 65 65 Fax: (02) 9556-5119 Email: [email protected] From $200 single/double Old Rectory (bed and breakfast small commercial facility) 2 Samuel Street,Tempe, NSW 2044 Ph: 02 9559 7841 Single/double $70-$90 Perouse Lodge (27 room commercial facility) 6 Perouse Road, Randwick NSW 2031 Ph: (02) 9314-6686 Fax: (02) 9314 6806 Email: [email protected] $105 single $120 double $170 family Queen Victoria Lodge, Kogarah (small commercial facility) 20 Queen Victoria St, Kogarah NSW 2217
Cancer Council March 2009 112
Ph: 02 9553 4100 or 0416 123 312 Single $80. Double $95 Randwick Lodge (40 room commercial facility) 211 Avoca Street, Randwick, NSW 2031 Ph: (02) 9310-0700 Fax: (02) 9310-0763 Email: [email protected] $110 single $120 double Walking distance to Sydney Children's Hospital, Prince of Wales Hospital, The Royal Hospital for Woman St Leonards Mansions (30 unit commercial facility) 7 Park Road, St Leonards NSW 2065 Ph: (02) 9439-6999 Email: [email protected] $105 per unit per night Resident Manager (Newtown Square) (Commercial facility with a total of 235 units) 200m from Royal Prince Alfred Hospital Ph: (02) 9517-9552 or 0414 966 585 Single from $109 Wesley Lodge (Commercial facility with 59 rooms) Adjacent to Westmead Hospital 175 Hawkesbury Road, Westmead NSW 2145 Ph: (02) 9635-1233 Fax: (02) 9893-7018 $120 per room per night NEWCASTLE Serenity Bed and Coffee (4 unit commercial facility) 10 Kuranda Crescent Kotara NSW 2289 Ph: 1300 662 021 Fax: 4951-5726 Email:[email protected] $50 single shared facilities $75 single self-contained BRISBANE Bramston House (3 bedroom fully self-contained house) 30 Bramston Terrace, Herston Qld Tel: (07) 5471-1472 or 0404 848 024 From $85 per night for up to 4 persons Walking distance (700 metres) to Royal Brisbane Hospital Bramston Cottage Studio (Downstairs Flat) 30 Bramston Terrace, Herston Qld Tel: (07) 5471-1472 or 0404 848 024 From $50 per night
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Formule 1 Windsor (50 rooms commercial facility) 159 Lutwyche Road, Windsor Tel: (07) 3857 0488 Fax: (07) 3857 0466 Single: $79.00 Double/twin: $79.00 Triple: $79 Walking distance (400m) to Royal Brisbane Hospital Herston Place Motel (25 unit commercial facility) Cnr 27 Wyndham & Weightman Streets Herston QLD 4006 Ph: (07) 3216 0111 Single $70 per night Double $78 per night Kedron Palms Motel (30 unit commercial facility) 642 Lutwyche Road, Kedron Qld 4020 Tel: (07) 3857-8033 Fax: (07) 3857-8044 Self-contained units. Located near to Royal Brisbane and Prince Charles Hospitals. (Public transport by bus) From $80 per night. Special rates can be negotiated for long term stays and hospital patients and family. South Bank Mater Motel (34 unit commercial facility) Graham Street (Cnr Raymond Tce) South Brisbane QLD 4101 Phone: (07) 3034 8300 Email: [email protected] Single $70 double $80 per night Spring Hill Terrace (Commercial Facility) 260 Water Street (Cnr Kennigo Street) Spring Hill QLD 4000 Tel: (07) 3854-1048 From $109 to $150 per night Tottenham Court (23 unit commercial facility) 24 Tottenham Street Buranda QLD 4102 Ph: (07) 3391 0081 Single from $65 per night double from $80 per night
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Patient Accommodation Survey
January 2008 Please complete and return this form to Christalla Ioannou, Practical Support Project Coordinator, The Cancer Council NSW, PO Box 572, Kings Cross NSW 1340 or fax on 9334 1741 by Monday 4 February 2008. Questions About You: First Name __________________ Surname_______________________ Job Title _____________________ Accommodation Name: __________________________________________ Workplace Address: _____________________________ Suburb/Town: _______________________ Postcode: _____________ Phone Number: _________________________________ Email: ______________________________________________________ Area Health Service: _____________________________________________ Questions about the Facility
1. How many units do you have? ________ 2. How many beds do you have? ________
3. How many bathrooms do you have? ___________ One per Unit Shared
4. Do any rooms have a double bed? Yes No
If yes, how many? _________________
5. What are your rates:
• With IPTAAS subsidy? _____________________ • Without IPTAAS subsidy?___________________
6. Where do people who stay in your facility receive treatment? (If treatment occurs
in several facilities, please estimate % for each)
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
7. How proximate are you to each cancer treatment centre mentioned above? (distance
and transport options)
Distance_________________________ Transport____________________________
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8. What is your room occupancy rate excluding weekends? _______________________
9. What is your room occupancy rate including weekends?________________________
10. What is the approximate age of your building? _______________________________
11. Who pays for maintenance? ______________________________________________
12. Is the standard of maintenance high, medium or low?
High Medium Low
13. Do you know of any plans to close or redevelop this facility? Yes No
If yes, please describe?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
14. Who owns the facility and does it have a lease?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
15. What is the contribution of the Health Dept (or other Govt Dept) to the operation of
the facility? (Describe)
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
16. Who else contributes? (Describe)
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
17. What % of your income comes via IPTAAS? ________________________________
18. Do you bulk bill IPTAAS to keep costs to the patient down? Yes No
19. Does the facility make a profit? Yes No
20. What services are available at your facility?
• 24 hour on-site caretaker • Reduced hours caretaker • 24 hour nursing support • Reduced hours nursing support • 24 hour medical care • Reduced hours medical care • Immediate access to hospital medical care • Immediate access to qualified social workers • Panic button access to medical care
21. Do you provide breakfast or any other meals? Yes No 22. Do you provide transport to and from the treatment centre? (No, some, yes, other) No Some Yes Other __________________________
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23. Is your facility suitable for children? Yes No
24. Does your facility have.. • On-site free parking • Nearby free parking • Wheelchair access • Kitchen facility shared • Kitchen facility not shared • Cutlery and crockery provided • Daily room cleaning • Weekly room cleaning • Cleaning only at the end of the stay • Linen provided • Childrens toys provided • Garden or green space • Do you provide any assistance for food or groceries?
25. Do your units/rooms have… • Air conditioning • Television • Video or DVD • Music/CD • Telephone in each unit • Telephone shared • Noticeboard
26. Is your accommodation of a high, average or low standard?
High Average Low
27. Questions About Patients and Carers What proportion of your guests are here because of cancer?__________ What proportion of those are carers?________________ What proportion are children under 18 years of age?_____________________ Can patients stay on their own without a carer? Yes No
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28. What proportion of cancer patients are visiting for
• Chemotherapy_____________ • Radiotherapy______________ • Surgery__________________ • Other cancer treatments?________________
29. How do people who stay hear about you?
• Referring health professionals (describe referring network) _________________ • Word of mouth from other patients • Advertising
30. What is the average length of stay? ___________________________ 31. Do you have a waiting list? Yes No 32. Where do most guests come from? __________________________________________ 33. What is the maximum distance people travel to stay?___________________________ 34. Do people travel mostly by
• Private Car • Public Transport road • Other ______________________
35. Are there enough accommodation services in your area? Yes No
36. How could The Cancer Council NSW help you? _________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Thank you for taking the time to complete this survey.
Please return to Christalla Ioannou by Monday 4 February 2008
Any enquiries please contact:
Graham Newling Manager, Practical Support Unit
PH: 02 9334 1923 Email: [email protected]
Fax: 9334 1741