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HOSPITAL
SERVICE
MANAGEMENT
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HospitalandHospital
management Hospital is an establishment of temporary space
to
be occupied by the sick and injured , where they
undergo appropriate treatment .
Hospital management is a collaborative process
that assesses, plans, implements, coordinates,
monitors and evaluates the options and services
required to meet an individuals health needs, using
communication and available resources to promotequality,
cost-effective outcomes in the hospital
environment.
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Evolutionofhospitals
in India
Hospitals have known to exist from the time
of Buddha(6th century).
The most magnificent of them were at the
time of king Ashoka having labor rooms andchildren wards as
first priority.
Later in 16th century allopathic medicines
were introduced .
The first scientifically developed hospital was
built by the British at Madras , 1664.
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Contd
19th century , the 1st medical school was
started in Calcutta.
20th century saw the development of
training institutes and also developmentof various new
technologies , facilities ,
medicines and treatments.
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Classificationof
hospitals Hospitals can be classified based on the
following criteria.
1. Length of stay of the patient. 2. Clinical basis.
3. Ownership basis.
4. Objectives.
5.Size
6.Management.
7. System of medicine.
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Commonlyusedclassifications
are:
1. Ownership basis.
A. Public hospitals.
B. Voluntary
hospitals.
C. Private homes.
D. Corporatehospitals.
2. Management basis.
A.Union governments.
B.state governments. C. Local bodies.
D. Autonomous bodies.
E. Voluntary agencies
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Exampleforan Public hospital:
AIIMS
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ExampleforPrivate hospital: Apollo,
Calcutta.
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Exampleforvoluntary hospitals:
Satyasai hospital.
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Example for government hospital:J. J
hospital, Bombay
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Exampleforautonomous:
NIMHANS
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Functionsofthe
hospital Patient care.
Diagnosis and treatment.
Out patient services.
Medical education, training and
research.
Prevention of diseases .
Promotion of health.
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Facilitiesprovidedbythe
hospitals
It could be mainly divided into, in patient and
out patient services which includes,
Emergency services.
Medical, surgical, paeditrics.
Maternity unit.
Orthopaedic unit. Dental , ENT and ophatmology units
neurology
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Contd.
Neurology and neurosurgery.
Cardiology unit.
Psychiatry unit.
Radiology, X-ray , CT scan and MRI
Pathology, microbiology and labs. Pharmacy and dietary.
Nursing.
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Problemsinvolvedin
hospital management.
Lack of administrative knowledge.
Poor communication skills.
Absence of adequate planning. Lack of scientific planning.
Improper usage of funds.
Unskilled and inefficient staff.
Poor quality of patient care.
Inadequate facilities( bed strength) tomeet the demand.
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Thank you
