HOSPITALITY STONE CARE PROGRAM

Presenter’s NameTitle of Presenter

Month xx, 20xx

Lustrous, Shiny Stone Floors

Bring Guests Back by Making a Good First Impression

Pinnacle™ Stone Care Program

Ecolab offers a comprehensive program customized to meet your stone care needs

Project a clean and inviting environment from the minute guests and visitors arrive

Keep floors clean, shiny and always looking their best

Extend the life of your natural stone care program

Challenges

Image is Everything…Clean and Lustrous Stone Floors

Your commitment to a superior guest experience is compromised by: Unappealing black heel marks and stains in lobby

and public spaces High traffic areas looking dull and dirty Dirty grout lines and hard to clean ceramic floors Maintaining stone floors can be time consuming,

labor intensive and disruptive Training staff on proper stone care procedures is

difficult to coordinate and complete In-house versus out-sourcing

Solutions

Solutions for Every Stone Challenge

Avoid black heel marks and protection against unappealing stains

Uniform, bright appearance to high traffic stone areas with minimal downtime. Increased time interval between repeat deep restorative maintenance sessions

Clean and remove odor causing soils from grout lines Proper chemistry, equipment and procedures for daily, interim

and restorative maintenance at a lower overall cost On-site training, regular visits and comprehensive bilingual and

customizable training program for your staff Ability to customize a stone program to fit in-house or out-

sourcing needs based on your property

Bring out the Natural Beautyof Your Stone Floors

Comprehensive stone care solutions Best-trained service team Very effective & innovative chemistry and

equipment Comprehensive training program to

optimize your results Customizable in-house or out-sourced

programs to meet all your needs

Stone Care Maintenance Cycles

Increasing Cost

Defining The Right Product

Ecolab can provide the perfect solution based on your natural stone type

Marble or Granite? Acid test - inconspicuous area

Marble will etch – Granite will not Scratch test - inconspicuous area

Marble will scratch – Granite will not

Why is it important? Acid cleaners will damage marble surfaces

and they should never be used on or near it

Stone Identification

Achieve High Satisfaction Ratings with Clean and Lustrous Stone Floors

Challenge Gloss reduced over time with daily cleaning

and loss of natural color Cleaners that damage and etch stone floors Red wine, coffee, tea, juice stains on stone

floors, tabletops, countertops and vanities

Solution Pinnacle™ Floor Cleaner/Conditioner helps

develop a natural patina and increased gloss while providing added protection against soiling. Special conditioners enhance the natural color of marble, terrazzo and granite.

Oasis Pro™ 70 Marble-Safe Cleaner gently cleans and is safe for sensitive stone surfaces such as marble, terrazzo and limestone. Will not etch marble substrates.

Pinnacle™ Stone Impregnator protects stone surfaces from staining while allowing natural stone to breath

Daily Maintenance

Freshen Up Your High Traffic Areas

Challenge Natural stone looses its luster High traffic areas appear dull and worn Light scratches are noticeable Etch marks caused by acidic beverages Impact on the environment

Solution Pinnacle™ Marble Polish Paste is an easy-to-use

compound that restores polish of worn marble, travertine and other carbonate-based stone, as well as removes etch marks. Polishes, conditions and offers initial water and stain resistance without damaging stone surfaces

Pinnacle™ Granite Polish Cream is an easy-to-use formula repairs the light scratches and wear patterns in traffic lanes, as well as removes etch marks. Restores lightly worn granite while enhancing water and stain resistance

Pinnacle™ polishes effectively maintain / restore stone floors and lengthens time between labor intensive restoration work - no burnishing required, safeguarding employee well-being

Interim Maintenance

Freshen Up Your High Traffic Areas

Challenge Dirty grout lines and odor causing soils Hard to clean ceramic tile floors

Solution Pinnacle™ Intensive Tile Cleaner’s unique,

alkaline formula removes stubborn soils and odor from grout lines

Pinnacle™ Grout Line Impregnator protects and repels grout lines from soil, grease and urine stains. Makes daily cleaning easier.

Interim Maintenance

Unappealing Etch Marks Can Create Negative First Impressions

Almost Every Customer has Issues with Dirty Grout Lines

Keep Your Stone Floors Looking New

Challenge Natural stone no longer responds to interim

maintenance procedures Deep scratches and stains are extremely

noticeable

Solution Ecolab offers a comprehensive restorative

maintenance suite of solutions based on customer’s needs

Equipment/tools/accessories Floor pads Abrasives Cleaners Stain removal Protection Polishes

Restorative Maintenance

A comprehensive approach that can help you conserve resources, improve safety and reduce waste.

Providing sustainable solutions that go beyond green to help you create a cleaner, safer, healthier environment.

The Ecolab Total Impact Approach To Sustainability

Energy: Reduces consumption by extending time period between

energy intensive restorative work No burnishing required

Safety: Environmentally responsible, highly effective solutions Reduced processes mean reduced labor Reduced chemical consumption There are no burnishing processes that protect your

employees from harmful VOC’s released during the burnishing process

Pinnacle™ Stone Care Program helps you conserve water, energy and labor resources

Sustainable Stone Care

Pinnacle Stone Care training

Onsite, in-service training planned with management and supervisory staff (safe chemical handling, safety information review, product application and procedure training)

Certification training

Color-coded product range designed to reinforce product choice and procedure training

Training documentation on service delivery reports with recommendations for follow-up and reinforcement by management

Training on all new products and equipment

Graphic wall charts and multilingual procedure charts

Technical service support including water quality, surface analysis, and product compatibility

Proven training program increases employee productivity and ensures consistent results

Oasis Pro™ Colors of Clean training

Comprehensive training system includes video, binder, cards, certificates and more

Program uses color-coded, illustration based system and includes procedure

Instruction in 7 languages

Emphasis is on procedures and safety Knowledge helps optimize cleaning process

and chemical use Closes language barrier for easier training and

reference Coordinates products with dispensers

with tools to emphasize proper procedures and safety

Ecolab Benefits: Customer Benefits:

Partner with Ecolab…Bring Out the Natural Beauty of YourStone Floors

Comprehensive stone care solutions Best-trained service team helps match the

right solution and the right process to the issue at hand

Highly effective, sustainable and operationally efficient solutions

Comprehensive training program to optimize your results

Customizable in-house or out-sourced programs to meet the unique needs of your facility

The Ecolab Advantage

Pinnacle Stone Care Program is developed to positively impact guest satisfaction, increase operational efficiency and clean sustainably

Pinnacle Stone Care Program is supported by regular service to evaluate program results, ensure program effectiveness and address training needs and

360º of Protection® Program solutions designed to address the unique needs of your facility through solutions, service, training and equipment

Solutions Delivered