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Hospitality Tip Of The Week 1

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Focus on  Senior Management involvement

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  • 1. Hospitality Tip of the WeekFocus on Senior Management Involvement "If you expect your team to be successful, you mustpersonally be involved in the selection, orientation and ongoing training processes. Quarterly reviews of allstaff is essential." Hotel Common Sense Philosophy # 9by John Hogan CHA CHE PhD

2. Contact InformationMembership and Learning Resourceswww.HospitalityEducators.com; [email protected] Engagements, Hospitality Consulting, Training, Expert Witness, Litigation Supportwww.HoganHospitality.com;[email protected] Under Construction for Online Learningwww.HotelTrainingToYou.com;www.HospitalityTrainingToYou.com 602-799-5375 Direct Line Dr. John Hogan, CHA CHE CMHS