Hosted Desktop Solutions With[HOSTER NAME]

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Agenda• Today's challenges• Hosted desktop

solutions from [HOSTER NAME]

• Flexible deployment options

• Getting started

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User Expectations Are EvolvingIncreasing productivity demands create IT challenges

User Productivity Expectations

IT Security & Efficiency Challenges

• Line-of-business apps• Work from anywhere• Bring your own device• Mobile experience

• Management complexities and costs• App and data security• Platform- & device-level interoperability• Performance/uptime

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Who's Using the Latest Technology? New scenarios in the "Mobile First, Cloud First" IT worldWork From

AnywhereAccess from any device

EXAMPLE:Home health nurse taking

a medical history on a tablet

Business ContinuitySecure data and LOB

appsEXAMPLE:

After a fire, a remote manager ensuring on-time

paychecks

Bring Your Own DeviceUser devices, corp access

EXAMPLE:Contractor using personal laptop to access LOB apps

Remote AccessWork across multiple

PCsEXAMPLE:

Accountant accesses apps and data from clients and

home5

Hosted Desktop Solutionswith [HOSTER NAME] and Microsoft

Your IT6

Hoster Cloud

Your Users

+LOB Apps

[Solution name] with [HOSTER NAME]Powered by Microsoft virtualization technologies

Rich experience across devices

Powerful, scalable platform

Simple and secure IT

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Rich Experience Across Devices

Familiar and personalized Microsoft Windows experiences

Functions across multiple devices and browsers

Strong performance even over low bandwidth

Single sign on

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Simple and Secure IT

Meets compliance and reduces risk

Removes the need for application patching and updates

Protects against loss of sensitive corporate data and apps

Reduces IT expenditures and shifts focus to value-added,

strategic initiatives

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Powerful, Scalable Platform

Single platform for deploying virtualized desktops

Rich, unified end-user experience

Remote desktops behave like traditional desktops

Flexible deployment options allow cost-efficient scalability

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Flexible Deployment Options

Low-cost session virtualization to meet basic needs of many users (one virtual machine, multiple user connections)

Feature-rich virtual machine instances to enable increased personalization and app compatibility for select individual users

OR

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Why [HOSTER NAME] Desktop hosting with [HOSTER NAME], built on Microsoft virtualization technologies, provides cloud-based services enabling secure access to applications and data anytime, anywhere, from any device, with a familiar Windows experience.

[Example –24x7 help desk]

[Example – 99.95% uptime]

[Example –Real-time alerting & monitoring]

[Example – Deep understanding of the local market / vertical]

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[HOSTER NAME] – Sample Offers[This is an example to be replaced with partner offers][Entry-Level offer]

[Premium-Level offer]

[Mid-Level offer]

[Example]• Session virtualization• Office Standard Edition

[Example]• Session virtualization• Office Pro Edition• Five custom apps• Near real-time backup

[Example]• Session virtualization• Office Pro Edition• 10 custom apps• Near real-time backup • High SLAs

$X/user/month $Y/user/month $Z/user/month

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Getting StartedLearn more about [HOSTER NAME] hosted desktop solutionsWhere to learn more about Microsoft desktop virtualization technologies

Microsoft Desktop Virtualizationhttp://www.microsoft.com/en-us/windows/enterprise/products-and-technologies/virtualization/default.aspx

Virtual Desktop Infrastructure http://www.microsoft.com/en-us/server-cloud/products/virtual-desktop-infrastructure/explore.aspx

Desktop Virtualization TechCenterhttp://technet.microsoft.com/en-us/windows/gg276319

Visit the [HOSTER NAME] Hosted Desktop site for additional tools and guidance[HOSTER Hosted Desktop landing page URL goes here]Example: www.contoso-hoster.com/HostedDesktop

Contact your [HOSTER NAME] representative to discuss what options are right for you[Link to HOSTER representative contact request goes here]Example: hosteddesktop@contoso-hoster.com

Sign up to receive [HOSTER NAME] Hosted Desktop emails [Link to HOSTER Hosted Desktop newsletter subscription request goes here]Example: www.contoso-hoster.com/HostedDesktop/newsletters/subscribe

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© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. Other names may be trademarks of their respective owners. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

[Hoster logo]

Appendix

Rich Experience Across Devices

(Additional slides)

What is a Rich User Experience?

Dynamically detect network conditions and tune experience

WAN acceleration

Enable access to locally attached devices in remote desktops

USB redirection

Remote desktop clients have a rich Windows user experience on Mac OS X, iOS, and Android devices, including support for multi-touch

Cross-platform support

Improved GPU

supportSupport both physical and software GPUs

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Rich User Experience with RemoteFX

Crisp text always

Aero always on, rich new Windows UI

Adaptive graphics remoting based on content type

RemoteApp programs integrate seamlessly with local desktop

Reconnect feature for ease of movement across devices

Full single sign-on

Full multitouch and gesture remoting

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Simple and Secure IT

(Additional slides)

Personalization with User Profile Disk

User profile disk with pooled virtual machine collections

User profile disk with remote desktop session host collections

What should I deploy?User profile diskWith every virtual machine pool and remote desktop session host collection

User environment virtualizationTo apply roam settings across collections

Folder redirectionTo apply roaming user data across collections To centralize user data backup

BenefitsAvailable with pooled virtual machine collections and remote desktop session host collections

Stores all user settings and data

Contains roaming user profile, Folder Redirection cache, and user environment virtualization

Roams with user within collection

Appears as a local disk and improves application compatibility

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High Availability

Improve with active/active broker

Use a scale-out file server and Hyper-V clustering

Experience up to 64 nodes and 8,000 virtual machines per cluster with Hyper-V

Further increase density by using Remote Desktop Session Host (greater than 2x compared to virtual machines)

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Powerful, Scalable Platform

(Additional slides)

Why Microsoft VDI?

Delivers great user experiences Why

Microsoft VDI?

Reduces time to deploy applications and updates

Balances user needs with compliance requirements

Protects against loss and leaks of sensitive corporate data

Saves resources with flexible storage options

Enables users to access corporate apps and data from any device/any location

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Choosing the Right VDI Architecture

Sessions Personal VMsPooled VMs

Cost effectiveness

App compatibility

Personalization

Good

Better

Best

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Managed Office

Managed OfficeAccess to familiar productivity apps from any virtual desktop

• Well managed & secure• No software updates necessary• Same Office experience

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Customer Evidence

Georgia Tech improves user experience with VDI

The SolutionThe Situation

Georgia Tech used Microsoft Windows Server 2012 R2 to improve the performance and usability of its Windows-based VDI desktops and to expand client-device support.

“Students today are focused on instant gratification, especially where technology is concerned. They don’t care how it works; they just want it to work.”

Didier ContisDirector of Technology Services, Georgia

Institute of Technology

The Georgia Institute of Technology (Georgia Tech) needed a powerful desktop virtualization solution to provide its students the freedom to access engineering applications from anywhere—both on and off campus—versus being limited to university computer labs.

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SK Telecom gets high performance, saves costs

The SolutionThe Situation

The solution met SK's needs and expectations, with the following benefits:

• Reduced licensing costs

• Reliable vendor support through standardization

• Improved disaster recovery and business continuity capabilities

“Nowadays capacity assessment is not seriously taken when the line-of-business users prepare the product and service. Because it is possible to request resource extension, based on the customer response or usage. By virtue of this, line-of-business can make more business-oriented decision making without wasting their time to assess capacity or technical issues.”

Cheon Min HeungIT Infrastructure Support Manager, SK

Telecom

SK wanted to see if a VDI built on Windows Server 2012 Datacenter could achieve the telecom's expected levels of stability and performance at a lower cost. It decided to test a VDI environment that used its current environment in combination with Remote Desktop Services, providing session virtualization, and Hyper-V virtualization technology in Windows Server 2012. 30

Northern Border gets desktops on-demand

The SolutionThe Situation

The university decided to use Microsoft Windows Server 2012 and Microsoft System Center 2012 to achieve increased performance and consistent service delivery with a controlled reliable experience.

“Departments often require servers to install new applications, so they request a new server from us. Now it takes us just five minutes to provide a server using Hyper-V. It usually took days to weeks to supply a new physical server and configure it.”

Fawzi ShafalNetwork Administrator, Northern Border

University

Northern Border University in Saudi Arabia needed a VDI solution to create a highly flexible computing environment where departments would experience no downtime and where applications would be distributed within minutes instead of days.

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City of Barcelona expands desktop experience

The SolutionThe Situation

The city decided to use Windows Server 2012, which contains improvements in the areas of desktop virtualization implementation, management, user experience, and security to increase security and productivity while lowering costs.

“With Windows Server 2012, we will have better managed desktops. We will be able to deploy operating systems, applications, and security updates much faster.

Alex SerretEngineer, Technology Innovation, City of

Barcelona

The city of Barcelona was in search of a desktop virtualization solution that would make it easier for field workers to use. They also needed a solution that would eliminate security vulnerabilities and increase efficiency.

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OECD delivers remote desktop experience

The SolutionThe Situation

The organization used Windows Server 2012 to take advantage of the ability to deploy and manage multiple instances of the Remote Desktop Services feature reducing complexity and increasing flexibility and performance.

“We gain flexibility on many different levels through the improvements to Remote Desktop Services in Windows Server 2012—from the different deployment scenarios to the ability to deliver a full-fidelity Windows experience on a variety of devices.”

Marius FodoreanuSystems Architect, OECD

The Organisation for Economic Cooperation and Development (OECD) wanted to improve the performance and simplify the management of its desktop computing environment by deploying a virtual desktop infrastructure.

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[Case study headline, including customer name]

The SolutionThe Situation

[Use 1-2 sentences to describe how you implemented the solution and what benefits the customer has seen as a result.]

[“Insert a quote from your primary contact at the customer's business that includes a statement of the benefits his or her company has derived from the hosted desktop solution.”]

[Name of customer contact][Contact Title], [Customer Name]

[Use 1-2 sentences to describe the problem that the customer was facing prior to exploring and implementing the solution.]

[Insert customer logo]

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