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Hosted Unified Communications?
Hosted UCSean Rivers
2/1/2011
• Nationwide Competitive Phone Company (CLEC)
• Since 1999
• 5th largest phone company in America (by phone number inventory)
• Own and operates facility based network
• Developer of SaaS phone service Phonebooth
• SIP trunking offerings since 2006
2
#1fastest growing privately held company in North Carolina
#16
fastest growing privately held telecom company in the Country
#1fastest growing privately held company in the Country
• SaaS phone system for businesses
• Designed for frictionless ordering
• Simple setup and online management
• Voicemials transcribed to text and sent to any email program
• $20 per user for everything (unlimited calling and all features)
• Free ability to try the service with not time limit
What is Phonebooth?
3
Can you name some?
Hosted Unified Communications
4 Confidential
• Intra-office Communications
• Internet
• Voice
• Office-to-office Connectivity
• Voicemail
• SMS
• Whatever is next… (Calendar, Availability?)
Types of Communications
5 Confidential
• Voice and data Intra-office (Cisco & 3Com)• Data and Office-to-office was an early inevitability (VPN)• Voice was soon to follow and is still unifying (VoIP)• Quite a bit of voicemail to email exsists
What has already been unified?
6 Confidential
• Is it a noun?
• Probably more of a verb
• Need to deliver a unifying experience to user
• One place
What is Unification?
7 Confidential
• Everything else– Voicemail (already happening)– SMS (starting)– Twitter– LinkedIn– Facebook
What needs unified?
8 Confidential
• Wherever the User is:– Line-of-business app– CRM– IM– Browser? (Chrome Apps)
Where?
9 Confidential
Thank You…
Sean RiversDirector of Product Technology
Confidential10