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Hot Topics In US and Europe Keith Almeida, Jon Tindall and Tim Andrews Finity Personal Lines Pricing Seminar 3 rd May 2012 © Finity Consulting Pty Limited 2012

Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

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Page 1: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Hot Topics In US and Europe

Keith Almeida, Jon Tindall and Tim Andrews

Finity Personal Lines Pricing Seminar

3rd May 2012

© Finity Consulting Pty Limited 2012

Page 2: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Hot Topics - Overview

Slide 2

Hot Topics

Portfolio Optimisation

Price Optimisation

Regulation

Natural Perils Pricing

External Data

Multivariate Analysis

Page 3: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Hot Topics - Overview

Slide 3

Hot Topics

Portfolio Optimisation

Natural Perils Pricing

External Data

Page 4: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Portfolio Optimisation

Slide 4

Page 5: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

What is Portfolio Optimisation?

Slide 5

Page 6: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

What is Portfolio Optimisation?

Slide 6

Page 7: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Risk Deconcentration

Slide 7

Source: Luyang Fu, State Auto Insurance

Companies

Page 8: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Risk Deconcentration - Example

Slide 8

Current Profit Mkt Profit CV

Margin Margin

Adelaide 10% 11% 5%

Brisbane 10% 11% 30%

Page 9: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Risk Deconcentration - Example

Slide 9

Current Profit Mkt Profit CV

Margin Margin

Adelaide 10% 11% 5%

Brisbane 10% 11% 30%

Profit margin in Brisbane does not reflect it’s CV…

Therefore, reduce exposure in Brisbane, and increase

exposure in Adelaide

Page 10: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

What is Portfolio Optimisation?

Slide 10

Page 11: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Using External Data

Slide 11

Page 12: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Sources of External Data

Some typical sources of external data for modelling

insurance portfolios:

Geographic

• Location

• Proximity information

• Elevation / Weather

Socio-economic

Credit information – Company, directors, debts, court

actions

Crime Statistics

Industry sources – Glasses guide/Redbook

Usage data – e.g. Telematics

Slide 12

Page 13: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Attitudes to External Data

Slide 13

External Data

Applications in Data –Driven Analytics

A presentation at CAS

March 2011

Source: Towers Watson

Page 14: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Attitudes to External Data

Survey of 40 personal lines and 70 commercial lines, US-

based respondents (2010):

Importance of sophisticated risk selection

98% thought it ‘essential’ or ‘very important’ in personal lines

pricing.

Drops to around 80% for commercial lines (small/middle) and to

under 50% for commercial (large accounts).

• Can respond through risk selection or pricing.

Purchase/Incorporate further secondary data elements

into risk selection process

Personal lines - 38% had taken action over past 2 years, 63%

intend to over the next 2 years

Commercial lines - 29% had taken action over past 2 years, 53%

intend to over the next 2 years

Slide 14

Page 15: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Sources of External Data

Slide 15

Geographic - ‘Geo-coding’ of risks

- weather information

- height

- distance to train station,

shopping centre etc.

- Distance to water course

Socio-Economic - Census information – every 5

years

- SEIFA scores – suite of 4

measures

- Purchase pre-made predictive

variables

Credit - Attach information via ABN/CAN

- Director’s history

- Court actions

- Delinquent payments

- Only for commercial lines in

Australia

Industry Information - Redbook/Glasses

guide

- ANZSIC information

Crime Statistics - Numbers and types

of crimes

- Fraud prediction

Page 16: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Case Study- Telematics

Slide 16

Page 17: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Case Study: Telematics

Initially tried in early 2000’s but ran into implementation

issues.

Progressive used as basis for PAYD policies – patented the

first technology for insurance telematics.

Vehicle use information – statistics gathered in real time eg

location and speed.

Information used to better understand the driving behaviour

of the insured.

Implementation Issues:

Cost of the device

Privacy issues

Selection issues – Safer drivers will be more inclined to

accept the device

Slide 17

Page 18: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Case Study: Telematics

Phase II Telematics – “Pay-how-you-drive” (PHYD) Insurance

Significant cost reduction. Being incorporated into new car

computer systems and “Sat-Nav” devices

Removes some selection and privacy concerns.

Lots of recent activity in the UK

15 Feb 2012 - TomTom + insurance broker Motaquote

launch Fair Pay Insurance - a product that rewards "good"

drivers with lower premiums.

28 Feb 2012 – AA launches telematics.

Tiger.co.uk – 14% of all policies sold based on telematics

compared with 10% the previous year.

Gocompare.com survey March 2012 – 57% of respondents

said likely to switch to telematics insurance in next 5 years.

Slide 18

Page 19: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Case Study: Telematics

Lots of talk in both US and Europe

US Insurance Telematics conference – Chicago September

2012. Speakers include: AAA, Allstate, the Hartford, Zurich +

a range of solution providers.

Europe Insurance Telematics conference – London May

2012. Speakers include: AVIVA, The Co-operative Insurance,

insurethebox, Viasat, Zurich, RBS Insurance, Amadeus

Capital

In Australia

Similar cost and privacy issues as with other jurisdictions

‘Big-brother’ issues more poignant with Australian consumers

Relative late-comers to pay-as-you-drive insurance

Slide 19

Page 20: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Case Study: Crime Statistics

ABS report – produced annually

Victims of crime

Victims of assaults

LawLink – suburb level crime statistics for NSW

Australian Institute of Criminology – statistics provided by

LGA, nothing currently available by postcode

Statistics available by type of crime i.e Murder, assault, theft

etc.

Strong correlation between crime statistics and socio-

economic information

Potential in modelling and predicting insurance fraud.

Slide 20

Page 21: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Incorporating and Implementing

External Data Solutions

Data - attaching secondary data requires ‘clean’ data:

• Names, ABN/CAN etc

• Addresses

Modelling

Efficient mining of the available variables

Understanding the residuals left over from primary

explanatory variables

Rating

Rating risks ‘live’ (PoS) incorporating secondary data

elements can be complicated

Significant IT commitment

Explaining the ‘black-box’ to consumers

Slide 21

Page 22: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Natural Perils Pricing

Slide 22

Page 23: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Slide 23

Natural Peril Pricing

1. ISO paper on pricing Home

2. Use of Catastrophe Models for pricing

Page 24: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Slide 24

1. ISO paper on pricing Home

• Predictive Modelling for Homeowners, by David

Cummings (2010)

• Use of North American Regional Reanalysis (NARR)

• “NARR assimilated a lot of (weather) data from

different sources”

• 32km grids across US

• 27 years of data

• Includes measures of daily Rain / Wind / Snow

Page 25: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Slide 25

1. ISO paper on pricing Home

Page 26: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Slide 26

1. ISO paper on pricing Home

Page 27: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Slide 27

1. ISO paper on pricing Home

Bureau of

Meteorology Data

“Storm scores” –

based on weather

station wind & rain

data

Page 28: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

2. Use of catastrophe models for

pricing

Use of catastrophe models for pricing the primary cover

Involves use of AAL, rather than PML. eg:

PML for Sydney is a $600m loss

earthquake AAL for a property in Chatswood is $60

AAL can be used to:

allocate reinsurance costs across risks, or

develop technical prices from the ground up

Use of cat bonds rather than RI prices to derive pure

cost

Slide 28

Page 29: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

2. Use of catastrophe models for

pricing

Need modelling results by size of event

What are the RI brokers allowed to provide?

Dealing with non-modelled perils

Getting buy-in of reinsurers

Use of modelled standard deviation (as well as

AAL)

Lots of references to data quality in papers

Dealing with rating factors besides location (eg.

age of building, type of construction)

Slide 29

Page 30: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

2. Use of catastrophe models for

pricing

Slide 30

Townsville (QLD) Embleton (WA) Blackwood (SA) Chatswood(NSW)

Grafton (NSW)

Co

st

Cost for a $300,000 Building

Storm Bushfire Earthquake Cyclone

Townsville (QLD) Embleton (WA) Blackwood (SA) Chatswood(NSW)

Grafton (NSW)C

ost

Cost for a $300,000 Building for Losses > $500m

Storm Bushfire Earthquake Cyclone

Page 31: Hot Topics In US and Europe - Finity Consulting2012. Speakers include: AAA, Allstate, the Hartford, Zurich + a range of solution providers. Europe Insurance Telematics conference –

Slide 31

Disclaimer

Disclaimer provided by Finity Consulting Pty Limited (“Finity”)

This presentation has been prepared for the Finity Personal Lines

Pricing Seminar held on 3 May 2012.

Finity wishes it to be understood that the information presented at

the seminar is of a general nature and does not constitute actuarial

advice or investment advice. While Finity has taken reasonable

care in compiling the information presented, Finity does not warrant

that the information provided is relevant to a particular reader’s

situation, specific objectives or needs.

Finity does not have any responsibility to any attendee at the

conference or to any other party arising from the content of this

presentation. Before acting on any information provided by Finity in

this presentation, readers should consider their own circumstances

and their need for advice on the subject – Finity would be pleased

to assist.