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Hotel Report
In Focus Provincial? Not in the slightest! The unnoticed destinations of Rostock-Warnemünde, Mainz, and Darmstadt
Edition November 2014
© INFINITY - fotolia.com
Fairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.com© 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
Index
Dear readers, 3
Oktober 2014 in comparison to the previous year 4
Fairmas Trendbarometer 8
In Focus 16
Disclaimer 29
Fairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.com© 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
Dear readers,
In this Fairmas Hotel Report, we examine the performance of German cities, on time and informatively. The
figures reveal the sensitive movements of the market - good and bad times between Hamburg and Munich.
But how do things look in those cities and towns beyond the major conurbations? Which factors are af-
fecting booking behaviour there? Our author Gabriele Kiesling, analyst at Solutions dot WG, examined the
potential of the cities of Rostock/Warnemünde, Mainz and Darmstadt. She has meticulously put together
the pieces of a puzzle made up of seasonal highlights, territorial conditions and peculiarities, school holiday
periods, trade fair events, concerts, and many other factors. It is a thoroughly exciting view of the first three
quarters of 2014 in these three cities, as well as a clear demonstration of how benchmarking helps in really
understanding the market.
A golden October? We now have the figures for October hot off the press and we look at the forecasts for
November, December and January in the Trendbarometer. Forecasts are mixed. The current Fairmas ana-
lysis figures show where hoteliers are looking forward to good times, as well as where thumbs are pointing
down.
The Fairmas Hotel Report team wishes you enjoyable reading, as well as a little time to breathe before the
end-of-the-year rush!
(Gabriele Kiessling & Nadine Kilian)
Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.comFairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com © 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
Oktober 2014 in comparison to the previous year1
A brief overview of hotel performances at selected German destinations:
1 All the figures (daily collected) quoted are comparisons with those for the previous year, rounded to full amounts Source: Fairmas GmbH/STR Global, Data as of 06.11.2014
Berlin
Occ: 82%, ADR: €94, RevPar: €77
Berlin can look back on a turbulent October. De-
mand for the long weekend starting on October 3
(the German national holiday) came very late. And
it almost seemed as if Berlin had overslept the IN-
TERGEO Conference. Demand only picked up in
late September but it was above average because
many events and conferences were held at the
same time. Many hoteliers had not been expecting
this and, when the demand arose, they were un-
able to achieve high-priced business for capacity
reasons. This problem seemed to continue throug-
hout the whole month, because the “belektro”
event (15 to 17 October 2014) and the 27th ECNP
Congress (18 to 21 October 2014) led to high de-
mand, although the expected ADR remained far
below the rates actually achieved. Tourist demand
during the school holidays and for the Festival of
Lights was also very healthy but with low prices. All
this meant that while occupancy indeed increased
(+ 5%), the ADR fell by 4% (RevPar: +0.4%).
Dresden
Occ: 73%, ADR: €71, RevPar: €52
A significant decline was expected in Dresden in
October. Last year, Semicon Europe took place
(7 to 10 October 2013), a trade show that provi-
des Dresden with good performance figures every
two years. Its presence was missed this year. The
school holidays in the second half of the month im-
peded conference and corporate business, so that
only two weeks were available solely for business
guests, who also provided too little exhibition and
convention business. In addition, the public holi-
days on 3 and 31 October 2013 had both been on
a Thursday, which set up excellent long weekends
and in each case the opportunity for a day’s busi-
ness at higher room rates than this year. So it is
not surprising that occupancy and room rates rose
by 0.1%, resulting in a 0.3% fall in RevPar, even
though the final figures were not quite as bad as
had previously been predicted.
Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.comFairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com © 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
Dusseldorf
Occ: 74%, ADR: €113, RevPar: €83
Performance in October was very poor with a col-
lapse in room rates (ADR: -26%), as well as high
losses (-2%) in occupancy. This year, far fewer
trade fairs took place in Dusseldorf than in 2013.
For instance, the “K” trade fair( held on a three-year
cycle) , as well as the Anuga in Cologne, which
last year led to very healthy overflow trade, were
absent this October. The “Aluminium” (7 to 10
September 2014) and “Glasstec” events (21 to 24
September 2014; held on a two-year cycle) that
took place this year and representing with seven
trade fair days, were unable to improve the overall
result. The Aluminium trade fair, in particular, was
far below expectations, with a 14% fall in RevPar
compared to 2012.
Hamburg
OCC: 83%, ADR: €110, RevPar: €92
The forecast for October was also positive, with
RevPar set to increase by 5%, due to a 3% rise in
ADR. The DGHO convention, which is held at rota-
ting venues, held from 10 to 14 October 2014, and
the Schmerzkongress, a specialist German medical
conference (22 to 25 October) contributed greatly
to the improved room rates. In addition, the Con-
gress of the „European Commodities Exchange“
from 16 to 17 attended and the two German soc-
cer cup matches at the end of the month (28 and
29 October 2014) assured very high demand in the
city. The “Hanseboot boat show”, this time from 25
October to 2 November, and this year’s Hamburg
“Summit” event, were also viewed positively by the
city’s hoteliers. Overall, October revealed a trend
towards major year-on-year improvements in the
MICE and Business sectors.
Frankfurt
OCC: 74%, ADR: €115, RevPar: €85
October was far worse in terms of performance
than last year. Room rates fell by 15%, which re-
sulted in a 14% drop in RevPar. This was largely
due to trade fairs being held on different dates than
before. Last year, the CPhl (a conference held at
different venues) took place from 22 to 24 October
2013. It had a particularly strong impact on room
rates and occupancy, leading to unusually good
business in an otherwise meagre autumn holiday
week in Frankfurt. As in 2013, the Frankfurt Buch-
messe (book fair) was held again this year (8 to
12 October 2014). However, competition is incre-
asing all the time due to the many new hotels that
are opening in Frankfurt, and it will no longer be
possible to achieve the same room rates. The 2%
increase in occupancy in October was influenced
positively by unexpected strikes and flight cancel-
lations, which generated additional layover busi-
ness in some hotels. As this year‘s German Day of
Unity public holiday on 3 October fell on a Friday
Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.comFairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com © 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
(in 2013 it had been on a Thursday), hoteliers in
Frankfurt were able to record a quite normal busi-
ness week, marked by an occupancy increase of
+14% compared to 3 October last year.
Cologne/Bonn
OCC: 73%, ADR: €104, RevPar: €76
Business in Cologne/Bonn was marked by a near-
dramatic downward trend. Occupancy fell by 4%
year-on-year. However, this was overshadowed by
the 21% decline in room rates and there was a
related 24% fall in RevPar. The main reason was
the absence of the ANUGA trade show, which only
takes place every two years, though it was not held
in 2014. No other trade event in the region can be
sold at such high prices. The “K” trade fair in Dus-
seldorf, which otherwise provides for much over-
flow business in Cologne, was not held this year,
either. The ORGATEC (21 to 25 October 2014) and
INTERMOT (1 to 5 October 2014) trade fairs did
nothing like enough to offset the losses. In addi-
tion, demand during the autumn school holidays
was significantly weaker than in recent years. De-
mand in the last week of October was still quite
strong, but did little to change the overall result.
Munich
OCC: 88%, ADR: €149, RevPar: €131
The Munich hoteliers were able to record a little
growth in October. As room rates had dropped
by 1%, a 3% increase occupancy led to a slight
(2%) growth in RevPar. Last year, there had been
one extra day of Oktoberfest in October; this time
around there was an additional day in September.
The second Oktoberfest week was slightly wor-
se than last year, particularly in the group sector.
Demand was low, resulting in a noticeable drop in
prices. In addition, there was a lack of large mee-
tings in the city in October, an absence which me-
ant that higher prices could not be achieved. The
InterAirport trade show, held every two years, was
missing this time. The autumn vacation in the last
week of October did nothing to boost rates in busi-
ness sector trade, but due to the holiday situation,
the week of school holidays still meant healthy de-
mand.
Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.comFairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com © 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
Overview of all destinations
2014 2013 Var. Var.% 2014 2013 Var. Var.% 2014 2013 Var. Var.%
Berlin 81,9% 78,4% 3,5 4,5% 93,9 97,7 -3,8 -3,9% 76,9 76,6 0,3 0,4%Cologne/Bonn 73,2% 76,6% -3,4 -4,4% 103,8 131,3 -27,5 -20,9% 76,0 100,6 -24,6 -24,5%Dresden 72,9% 73,0% -0,1 -0,1% 71,2 71,3 -0,1 -0,1% 51,9 52,0 -0,1 -0,3%Dusseldorf 73,6% 75,3% -1,7 -2,3% 113,4 159,7 -46,3 -29,0% 83,5 120,3 -36,8 -30,6%Frankfurt 74,2% 72,8% 1,4 1,9% 114,8 135,5 -20,7 -15,3% 85,2 98,6 -13,5 -13,6%Hamburg 83,2% 81,6% 1,6 2,0% 110,1 106,9 3,2 3,0% 91,6 87,2 4,4 5,0%Munich 88,0% 85,8% 2,2 2,6% 149,2 150,7 -1,5 -1,0% 131,3 129,3 2,0 1,5%
*Source: Fairmas GmbH / STR Global, based on data from participants with daily data entry, Data as of 03.11.2014
LegendOCC OccupancyADR Average Daily Rate (net rooms revenue)RevPar Revenue per available Room (net logistics revenue per available room)
Hotel Performance October 2014/2013*
Occupancy in % Average Daily Rate in Euro RevPar in Euro
Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.comFairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com © 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
Fig.1: Trendbarometer Berlin 2014 – Trend versus last year
4,4%
0,3%
3,1%
2,6%
0,0%
-1,3%
7,0%
0,3%
1,8%
November
December
January
Last Year
Occ ADR RevPAR
Source: Fairmas GmbH / Data as of 05.11.2014
Fairmas Trendbarometer
A peek into the future – in detail:
Berlin
In recent years, November has regularly been a
good month for business: hardly any public holi-
days and no school vacations, so that the month
offers the promise of four full business weeks. The
“SAP TechEd” conference (11 to 13 November
2014), the DGPPN Congress (26 to 29 November
2014), as well as even more business sector and
group travel than in recent years is boosting Berlin
hoteliers’ confidence. The advance booking situ-
ation has been very good for weeks now. A 4%
growth in occupancy is thought likely and room
rates are expected to grow by 3%, leading to a
7% rise in RevPar. Short-term individual pickup is
also expected, and even greater gains can be ex-
pected.
December promises no ma-
jor changes compared to
last year (Occ: +0.3%, ADR:
+0.0%, and RevPar: +0.3%).
Berlin hoteliers are still ex-
pecting good business sector
trade in the first two weeks
of the month. The number of
shopping and Christmas mar-
ket tourists will be around last
year‘s level. Demand for the
Advent weekends has always
been high in recent years. New Year‘s Eve and
the days before are highly promising because the
public holidays are very convenient for employees
this year; they can take the whole week off and yet
only use a few days of their vacation. Nonetheless,
Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.comFairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com © 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
December this year will be a classic low-season
month with little group sector trade and business
sales.
The beginning of 2015 promises to be positive. In
January, a 3% increase in occupancy is expected.
Employee-friendly long weekends at the end of the
year will ensure plenty of leisure business, but with
weaker room rates. Hoteliers have so far been cau-
tious about predicting the Green Week and Berlin
Fashion Week because both events were weaker
in 2014 than in previous years. Currently, it is esti-
mated that the average rate will fall by 1% (RevPar:
+ 2%), but advance bookings are well above last
year’s levels. It is hoped that the lower room rates
in the periods before and after the big events will
yet bring some extra leisure business in the city.
Cologne/Bonn
Hoteliers are cautious about the November fore-
casts and because the time taken for the booking
procedure is becoming progressively shorter. This
is especially true in the leisure sector and increa-
singly for business sector trade, too. A 2% occup-
ancy increase is expected, as well as a 2% decline
in room rates. This will lead to a 3% falling-off in
RevPar. Nevertheless, hoteliers are confident that
the numbers will improve, because November last
year was a good month with a great deal of confe-
rence business. It is hoped that
there will be some short-notice
business sector trade, even
though demand and bookings
are sluggish. The Advent week-
end and the Christmas market
can still ensure good leisure de-
mand.
Hoteliers in Cologne/Bonn
are cautiously positive in their
forecasts for December. They
expect a 3% increase in occup-
ancy combined with a 0.8% decrease in ADR and
thus an increase in RevPar of around 2%. Leisure
business is especially popular, there is very good
demand for the Advent weekends, the Christmas
market tourism is slowly picking up, as is New
Year‘s Eve. In Cologne/Bonn, the hoteliers are loo-
king confidently towards the end of the year.
Fig.2: Trendbarometer Cologne/Bonn 2014 – Trend versus last year
-1,5%
2,5%
-0,8%
-1,7%
-0,8%
-0,6%
-3,1%
1,7%
-1,3%
November
December
Last Year
Occ ADR RevPAR
January
Source: Fairmas GmbH / Data as of 05.11.2014
Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.comFairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com © 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
Cologne/Bonn expects a slow start to the New
Year. January is predicted to be slightly down. Oc-
cupancy is expected to decline by 0.8% and room
rates by 0.6%. RevPar will thus be 1% down. This
January, there was no ISM (the next one will be
held on 1 to 4 February 2015). The nights with the
greatest demand are in 2015 are in February, while
this year, the trade fair only took place in January
(26 to 29 January 2014). So far, bookings in the
first week of January are still
very poor. Many hotels are
trying to attract leisure sector
guests to the city by offering
low room rates.
Dresden
Hoteliers in Dresden expect
a very positive November.
Events include the “Jazztagen”
jazz festival, the “Unity.Dres-
den.Night”, the CYNETART
Festival, and the Striezelmarkt,
which opens its gates on 27 November 2014.
Things are happening in the city this autumn. The
Advent weekends before Christmas are generally
well booked in Dresden, and the Striezelmarkt
event is extremely well attended. The figures for
November are boosted by the fact that the first day
of Advent falls on 30 November this year. Prelimi-
nary booking levels for the first weekend of Advent
are already very promising. However, it remains to
be seen whether the positive forecasts (Occ: up
by 5%, ADR plus 0.4% and RevPar up 5%) are
justified because bookings are, as always, made
at short notice.
Still, the forecast for December is rather more cau-
tious. Occupancy is expected to fall by almost 6%,
though room rates will rise by 5%, resulting in a 1%
decline in RevPar. Since the fourth day of Advent
is so close to Christmas, it will be hard to sell it
to leisure sector guests. Nevertheless, the Advent
weekends prior to Christmas are usually times of
high demand. New Year‘s Eve is also looking good
for Dresden, as is the tradition. Hoteliers are tigh-
tening the price screw, so that room rates for the
Advent weekends are significantly higher than in
Fig.3: Trendbarometer Dresden 2014 – Trend versus last year
4,8%
-5,5%
10,0%
0,4%
4,9%
0,2%
5,2%
-0,9%
10,1%
November
December
January
Last Year
Occ ADR RevPAR
Source: Fairmas GmbH / Data as of 05.11.2014
Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.comFairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com © 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
recent years. However, while this is perhaps so-
mewhat at the expense of occupancy, the average
rate remains positive.
There are very positive expectations for the start of
the New Year in Dresden. Occupancy is expected
to increase by 10%, though room rates will virtually
stagnate, with a tiny increase of just 0.2%. Thus,
a RevPar increase of 10% is expected in January.
Due to the employee-friendly timing of the school
holidays at the turn of the year, and the fact that the
school holidays take up more of January than was
the case this year, hoteliers are expecting strong
leisure-sector business in January. In general, ho-
teliers in Dresden are cautiously optimistic about
the New Year.
Dusseldorf
The forecast for November predicted dismal pro-
spects for hoteliers in Dusseldorf (Occ down 5%,
ADR-5%, and RevPar-10%). There have been fe-
wer inquiries for events so far. In addition, the “A+A”
trade fair, which takes place every other year, will
be absent in 2014. Last year, it was accompanied
by high room rates. Furthermore, the important
annual “Medica” trade show (12 to 14 October
2014), with four trade fair days, will hardly be able
to counteract the overall poor
performance. It also remains to
be seen whether the result can
be improved. In November, due
to increasingly short-term boo-
king behaviour, it will also be
seen whether the results can be
corrected upwards.
There will be no trade fairs in
the city in December, as was
also the case at this time last
year. Dusseldorf Hoteliers ex-
pect a 5% decline in occupan-
cy, though a minor increase in ADR of around 4%,
and a 1% fall in RevPar. The savings by corporate
clients and reduced demands in the meeting and
conference sector due to more stringent compli-
ance measures are increasingly showing their ne-
gative effects on the Dusseldorf hotel trade.
Fig.4: Trendbarometer Dusseldorf 2014 – Trend versus last year
-5,3%
-4,7%
-2,0%
-5,3%
3,8%
0,0%
-10,4%
-1,0%
-2,0%
November
December
Last Year
Occ ADR RevPAR
January
Source: Fairmas GmbH / Data as of 05.11.2014
Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.comFairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com © 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
Nevertheless, the first three weeks of December
are business weeks that are easy to sell. There is
usually also good demand over the weekends in
the run-up to Christmas, so that occupancy and
room rates might well rise because leisure boo-
kings in particular are being made at very short
notice.
So far, January also looks set to be a troubled
month for hoteliers in Dusseldorf (RevPar down
2%). Thus, many Düsseldorf hotels are recording
a major fall in the volume of meeting and busi-
ness overnights. (Occ: down 2 %). A more specific
statement on the January forecast can be expec-
ted from mid-November. An improvement in occu-
pancy and room rates due to short-term corporate
bookings may yet be expected, as so far, the boo-
king situation is still very subdued and many corpo-
rate customers are simply keeping their requests
as options.
Frankfurt
As a rule, November is a good corporate and con-
ference month in Frankfurt. Nevertheless, hoteliers
are restrained in their forecasts. Occupancy is ex-
pected to rise by 0.4%, while room rates are set to
fall by 3%. A 3% decline in year-on-year RevPar is
thus expected. Many hoteliers feel that the gene-
ral deterioration in the convention business is the
main reason for the generally negative ADR fore-
cast. Currently, individual pickup is still lacking at
many hotels. However, since the EuroMold trade
fair (although not a major event) is taking place in
Frankfurt this year (24 to 28 November 2014), the
hotels around the exhibition centre will be able to
charge higher room rates, something that could
make the results seem a little more positive.
Compared to last year, fore-
casts for this December are very
negative indeed. Occupancy is
expected to fall by 6% though
room rates will rise by as much
as 0.2%. A 6% decline RevPar
is thus expected. So far, preli-
minary bookings in the leisure
and events sectors are good
but volume is still lacking in the
individual segments. Last year,
Fig.5: Trendbarometer Frankfurt 2014 – Trend versus last year
0,4%
-6,3%
-6,9%
-3,3%
0,2%
-1,0%
-2,9%
-6,2%
-7,8%
November
December
Last Year
Occ ADR RevPAR
January
Source: Fairmas GmbH / Data as of 05.11.2014
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FairmasHotel Reportin cooperation with SolutionsDotWG
“EuroMold” took place in December, trade fair that
days will be missing this year. Yet even if the boo-
kings for Christmas and New Year pick up soon,
figures could clearly still be positive, because the
development of room rates not least depends on
individual pickup, which is currently very difficult to
estimate. Group business is expected along with
the Christmas market tourism. In addition, the last
three weeks before Christmas are likely to be easily
sellable business weeks.
Forecasts for January are also well below last
year’s levels, both in terms of occupancy (7% less),
and in room rates (ADR down 1%). This time, the
Christmas holidays in many federal states are up to
three days longer than in 2014, which will lead to a
decline in corporate and meeting business in 2015.
In addition, the absence of “Paperworld” in Janu-
ary means two full trade fair days less in February
2015. Last year the entire event
fell in January. The steady growth
in hotel openings in Frankfurt is
leading to a cut-throat competiti-
on among the hotels; this beco-
mes particularly noticeable in the
winter months in the lower room
rate levels compared to last year.
Hamburg
November seems set to be a po-
sitive month for Hamburg with a
4% increase in RevPar. The starter for November
is the 66th Eisbeinessen (“pork knuckle dinner”),
which will bring many tourists to the city over the
weekend. Generally, the Hamburg hotels confirm
that this November’s business will be marked by
especially good advance bookings from the corpo-
rate and conference sectors, coupled with a high
demand in the transient segment (Occ: up by 2%,
ADR: up 2%).
December also looks likely to be extremely promi-
sing. Increases in all three key indicators are ex-
pected: occupancy is set to increase by 1% and
room rates will rise by 3%, which will lead to a (4%)
growth in RevPar. In Hamburg too, there are three
full business weeks before Christmas. Demand
for the Advent weekends is high and New Year‘s
Eve is very convenient for holidaymakers this year.
The hoteliers in Hamburg are looking confidently
Fig.6: Trendbarometer Hamburg 2014 – Trend versus last year
1,7%
0,7%
-5,5%
1,8%
3,0%
2,5%
3,5%
3,7%
-3,1%
November
December
January
Last Year
Occ ADR RevPAR
Source: Fairmas GmbH / Data as of 05.11.2014
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FairmasHotel Reportin cooperation with SolutionsDotWG
towards the end of the year, although here too,
bookings are made at short notice.
However, the trend for January is subdued, with
declines in occupancy of up to 6%, leading to an
overall 3% drop in RevPar, despite a positive room
rate forecast (up 3%). Many trade shows, such as
the Nortec fair (21 to 24 January 2014) and the
congresses that took place in 2014, will be ab-
sent in 2015. With regard to the room rates fore-
cast, many hoteliers are already registering a very
good advance booking level in response to various
events, as well as a significantly growing demand
in the MICE segment. In Janu-
ary 2015, Hamburger hoteliers
expect more short-term boo-
king inquiries for annual kick-off
events and tourist trips.
Munich
November means three full
business weeks for Munich ho-
teliers. Forecasts are correspon-
dingly enthusiastic. Occupancy
is expected to rise by 6% com-
pared to last year and room rates by as much as
11%, thus leading to an 18% RevPar boost. This
positive development is largely due to the “electro-
nica” trade fair (11 to 14 November 2014), which
is leading to a huge demand and high room ra-
tes. This year too, room rates are well above tho-
Fig.7: Trendbarometer Munich 2014 – Trend versus last year
6,4%
0,3%
4,3%
11,1%
-0,1%
18,2%
18,2%
0,2%
23,2%
November
Dezember
Januar
Last Year
Occ ADR RevPAR
Source: Fairmas GmbH / Data as of 05.11.2014
se charged during the “Productronica” event. The
first weekend of Advent 2014 falls in November,
and hoteliers are expecting good leisure-sector
demand.
Forecasts for December in Munich are still cau-
tious. A slight increase in occupancy of 0.3% is
expected, but a 0.1% decline in room rates is also
forecast. This means that RevPar will slide by 0.2%.
December contains three full business weeks,
which could represent many guests at high room
rates, especially because the third Advent week is
a relatively long time before Christmas. There will
be no trade fairs or other major events in Decem-
ber. Individual bookings are only being made at a
late stage; it remains to be seen whether there will
still be any room for improvement.
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January 2015 in Munich is expected to be much
better than in 2014 (Occ: +4.3%, ADR: +18.2%,
RevPar: +23.2%). The main reason for this positi-
ve development is the BAU trade fair, which takes
place every two years (19 to 24 January 2015).
The public holiday on 6 January 2015 will have a
negative effect on occupancy and room rates in
the first week. However, even if one calculates for
the low ADR associated with leisure sector busi-
ness, this only serves to reinforce the enormous
positive impact that the BAU event has on room
rates and RevPar.
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FairmasHotel Reportin cooperation with SolutionsDotWG
In Focus
Provincial? Not in the slightest!
The unnoticed destinations of Rostock-Warnemünde, Mainz, and Darmstadt
The ABC of destinations
The Fairmas Hotel Report regularly highlights Germany’s most important A and B destinations. But what
actually characterizes an A or B destination? If we look for classification criteria, we will encounter a variety
of possible interpretations, the most important points of which are very similar or even identical. Important
distinguishing features for classifying a location are, for example, its population, infrastructure, industry and
trade, culture and education, administration, as well as the location’s regional, national or even international
significance.
People travel from all over the world to cities such as Berlin, Hamburg or Munich; they are lured by tourist
attractions just as much as by business meetings or international trade fairs. The hospitality industry is
booming. We also examine some B destinations on a regular basis. There are also many other large cities
that are of great importance for their respective region, the C destinations. We have systematically exami-
ned three such cities that are typical for this group and that are of both regional and national importance:
Rostock-Warnemünde, Mainz, and Darmstadt. All three places possess similar parameters such as popu-
lation, trade fair and convention centres; additionally, they are all university cities and transportation hubs.
Here, we look at the examples of Rostock-Warnemünde, Mainz and Darmstadt.
The hotels participating use Fairmas Hotel Benchmarking to provide the basis of their data analysis.
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FairmasHotel Reportin cooperation with SolutionsDotWG
BerlinDusseldorf
Frankfurt (Main)HamburgCologneMunich
Stuttgart
Bochum Bonn Bremen
Dortmund Dresden Duisburg Nuremberg
Hannover Karlsruhe Leipzig Mannheim
Munster Essen Wiesbaden
Aachen Augsburg Bielefeld
Braunschweig Darmstadt Erfurt Erlangen
Freiburg (Breisgau) Heidelberg Kiel Lübeck Magdeburg Mainz
Mönchengladbach Mülheim (Ruhr) Offenbach (Main)
Osnabrück Potsdam Regensburg Rostock
Saarbrücken Wuppertal
Albstadt Aschaffenburg Bamberg Bayreuth Bergisch
Gladbach Bottrop Brandenburg (Havel) Bremerhaven Chemnitz Coburg
Cottbus Dessau Detmold Düren Eisenach Flensburg Frankfurt (Oder) Friedrichshafen
Fulda Fürth Gelsenkirchen Gera Gießen Görlitz Göttingen Greifswald Gütersloh Hagen Halberstadt
Halle (Saale) Hamm Hanau Heilbronn Herne Hildesheim Ingolstadt Jena Kaiserslautern Kassel
Kempten (Allgäu) Koblenz Konstanz Krefeld Landshut Leverkusen Lüdenscheid Ludwigshafen Lüneburg Marburg
Minden Moers Neubrandenburg Neumünster Neuss Oberhausen Offenburg Oldenburg Paderborn Passau
Pforzheim Plauen Ratingen Ravensburg Recklinghausen Remscheid Reutlingen
Rosenheim Salzgitter Schweinfurt Schwerin Siegen Solingen Stralsund Suhl Trier
Tübingen Ulm Villingen-Schwenningen Weimar Wilhelmshaven Witten
Wolfsburg Würzburg Zwickau
B
C
D
Most important centres:Population: 500,000 and more
National and/or international significanceLarge functioning markets in all segments
Of interregional or international importance culturally
Important centres:Population: 100,000 and moreLarge cities with a major economic and cultural significance that is mainly interregional or national
Important citiesMultifunctional large cities
Of regional and limited national significanceImportant impact on the immediate surroundings
Important regional cities:Population: up to 100,000Multifunctional medium-sized and small citiesregional focussed cities with significance for the immediate surroundings Low market volume and revenue Sources:
http://www.riwis.de/http://www.mygeo.info
& Fairmas
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Figures, trends, and developments:
the cities of Rostock-Warnemünde, Mainz, and Darmstadt
Rostock-Warnemünde
The city of Rostock (to-
gether with its most famous
district, the seaside resort
of Warnemünde), with more
than 200,000 inhabitants, is
the largest city in the state
of Mecklenburg-Western
Pomerania, as well as a tou-
rist growth region. The eco-
nomic, cultural and scientific
centre in North-eastern Ger-
many has an important Bal-
tic port that handles ferry
and cargo ships, and one of Germany’s largest cruise ship ports. Besides being a university and logistics
site, Rostock is one thing above all: a tourism city that attracts guests from every German federal state and
from abroad. In addition to the area’s natural beauty, guests appreciate above all the widespread recrea-
tional facilities, water sports, shopping and culture, the family-friendly nature of the area, as well as health
and spa opportunities. This is proven by the steadily growing visitor numbers: in 2013, more guests than
ever visited this hanseatic city.
The number of guests grew by 11% in 2013 compared to the year before. In addition to Germans’ gene-
rally growing liking for city breaks, this also shows that the wide-ranging efforts of tourism operators and
hoteliers to make the low season attractive are now bearing fruit. During this time, holiday-makers arrive
who appreciate tranquillity and quiet enjoyment, as well as spa and health services. Moreover, new and/or
distinctive event formats are being introduced, such as the “Warnemünde Wintervergnügen” (“Warnemün-
Fig.1: Arrivals Rostock/Warnemünde (2006-2013)
(Source:Statistical office Western Pomerania)
547.961 564.323 561.578 550.874594.554 607.976
637.088
706.075
3,0%
-0,5%-1,9%
7,9%
2,3%
4,8%
10,8%
-10%
-5%
0%
5%
10%
15%
20%
0
100.000
200.000
300.000
400.000
500.000
600.000
700.000
800.000
2006 2007 2008 2009 2010 2011 2012 2013
Arrivals Change (%)
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de Winter Fun”), Leuchtturm in Flammen (“Lighthouse in Flames”), and “Kultur trifft Genuss” (“Culture Meets
Pleasure”). So is everything really OK? The downside is enormously tight cut-throat competition, with many
new hotels having to compete for guests. This is the decisive cause of the development in 2014: year-to-
date figures show a minimal change in September with a RevPar increase of 0.4%, marked by downhill
development in relation to occupancy (Occ: down 2.4%) although ADR rose by 3%.
Let us look at 2014 at the Rostock-Warnemünde destination in more detail:
The beginning of the year
was difficult in economic
terms. With demand con-
stant, more beds were
available (partly due to the
opening of the “a-ja” resort
with 233 rooms in Warne-
münde in March 2013).
Due to the different timing
of the Easter holidays this year (2014: 14 to 23 April; 2013: 25 March to 3 April) March also turned out to
be just as problematic (Occ: down 14.4%). The turnaround came in April with a very positive overall deve-
lopment in RevPar of +13%, due to a sharp increase in occupancy (Occ: +5%) and room rates (ADR: +8%).
The positive trend continued in May, with RevPar growing by 6%. The sunny weather of early summer was
a big boost in May and made June very good all-round.
The overall performance deteriorated slightly in July, the first month of the school holidays (RevPar: down
1%) despite the positive room rates (ADR: up 2%). Less leisure business could be generated (Occ: - 3%),
due to the shift of the summer holidays (they began in mid-July in Mecklenburg-Western Pomerania; in
2013 the school summer holidays took up all of July). The improvement in ADR was largely due to a stricter
price policy in some hotels. In addition, some hotels were able to register a stronger conference business,
while other events, such as the “N-JOY”, and “The Beach und Stars@ndr2” on 25 and 26 July were parti-
cularly in demand. Rostock-Warnemünde recorded a slight increase in leisure sector business due to the
Number of hotels
Change No. of available beds
Change
2009 108 - 10.349 -2010 114 5,6% 14.029 35,6%2011 113 -0,9% 13.868 -1,1%2012 109 -3,5% 13.739 -0,9%2013 110 0,9% 14.577 6,1%2014 June 109 -0,9% 14.258 -2,2%
Hotel & bed supply, Rostock-Warnemünde
Fig. 2: Hotel & bed supply, Rostock-Warnemünde (2009-2014)
(Source:Statistical office Western Pomerania)
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shift in the school summer holidays in Mecklenburg-Western Pomerania to mid-August and to the stable
summer weather on the coast this August (Occ: up 0.1%). The “Hanse Sail Rostock” and the “DFB Beach
Soccer Cup” were especially responsible for boosting room rates (ADR: up 5.4%). Taken together, this led
to a 6% increase in RevPar. And September? The terms of overall performance, the coastal resort showed
a 3% year-on-year improvement in RevPar. However, ADR and occupancy developed very differently to last
year (Occ: down 3%, ADR: up 6%). While hoteliers on the coast were able to achieve stable room rates due
to the longer school summer holiday in many states until the first week of September (especially in Lower
Saxony), the good weather conditions, and the Warnemünde market, their colleagues in the city of Rostock
itself complained of a decline in company and corporate business.
Fig. 3: Performance changes in 2014 Rostock-Warnemünde compared to the same month last year (Source: Fairmas)
Conclusion and outlook:
The new hotels that have opened since 2013 (the aja-Resort in Warnemünde, as well as the Hotel Sports-
forum, the Markgrafenheide beach resort and the Motel One – the last three all in Rostock itself) accoun-
ted for a total of 640 new rooms. This ensured even greater more cut-throat competition, with a negative
impact on the corporate segment in particular. The question of how the autumn-winter season will shape
up remains an exciting one. In principle, the assessment for the next five months remains subdued due to
the upcoming low season with short-term pick-up business for the Christmas season in November and
December.
-3%-5%
-14%
5%2%
0,3%
-3%
0,1%
-3% -2%
0,1%
3%
-10%
8%
1%
6%
2%
5% 6%
3%
-3% -2%
-23%
13%
3%6%
-1%
6%3%
0,4%
January February March April May June July August September YTDSeptember
Occ ADR RevPar
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Mainz
Mainz is the capital of Rhi-
neland-Palatinate and, with
more than 200,000 inha-
bitants, it is also that fede-
ral state’s largest city. This
university town with a his-
tory going back more than
2000 years is headquarters
to a number of television
and radio stations and sees
itself as a stronghold of the
Rhineland Carnival. In 2013,
the city where printer Johan-
nes Gutenberg was born set a record with almost 570,000 arrivals. The YTD figures until September show
the stability of this development, with a RevPar plus of 6%, due to a very high (6%) increase in occupancy.
Mainz is also benefitting from a strong trade fair year, because many more trade shows, congresses and
events take place here in the even numbered years than in the odd, relatively poorer trade fair years. Also
worth mentioning are the city’s plans and activities to profile and promote the attractiveness of the desti-
nation under the umbrella of “mainzplus Citymarketing GmbH” in a partnership of government, university,
hoteliers and other tourism managers. These numbers provide more than a hint that it has been successful.
This is what we will see in Mainz as a destination in 2014:
The deterioration of the overall performance by 8% in January was due to a similar sharp drop (8%) in occu-
pancy. While a number of carnival events attracted guests in January 2013, this year they were held a month
later. February benefited from this, as well as from the first-ever annual kick-off event of a large insurance
company with 700 guests (approx. 450 overnight stays). This meant a 9% rise in ADR and a similar 9% growth
447.707 448.145 460.331430.849
487.205530.394
549.381569.940
0,1%2,7%
-6,4%
13,1%
8,9%
3,6% 3,7%
-15,0%
-10,0%
-5,0%
0,0%
5,0%
10,0%
15,0%
20,0%
25,0%
30,0%
0
100.000
200.000
300.000
400.000
500.000
600.000
2006 2007 2008 2009 2010 2011 2012 2013
Arrivals Change (%)
Fig.4: Arrivals Mainz (2006-2013)
Source: Statistical office of Rhineland-Palatinate
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in RevPar. The upward
trend continued throug-
hout March with a 16%
increase in occupancy. The
causes were - as so often
- a series of large confe-
rences and events: from
14 to 16 March there was
a medical congress, which
takes place on a two-year
cycle with 800 participants,
estimated overnights: 2300; from 24 to 28 March the spring meeting of the Deutsche Physikalische Gesell-
schaft at the University of Mainz, with 1400 participants, estimated overnight stays: 5000 (a similar event
last took place in 2012). The good March figures could not be maintained in April and there were poorer
results in all performance areas: Occ: -6%, ADR: -2.2%, and RevPar: -8%. This was mainly due to the
Easter holidays, which allowed far less corporate business. That which April lacked was a benefit to May:
a huge (29%) increase RevPar thanks to a growth of 22% in occupancy and a 5% improvement in room
rates. Three heavyweight congresses contributed to this fantastic result: the CIMT medical congress was
held from 6 to 8 May (900 participants, estimated overnight stays: 2500); the “JAX” IT congress took place
from 12 to 16 May (1000 attendees, estimated overnights: 4000); while the annual general meeting of the
Museumsbund (Museums Association) was held from 4 to 7 May, attracting 450 participants, and an esti-
mated 1300 overnight stays).
June was mixed. RevPar was down by 4%, mainly due to the fall in room rates (ADR down 5%). June
2013 had been a strong month for corporate business. In 2014, the two public holidays (Whit Monday
and Corpus Christi) had a negative effect on two full business weeks. Besides this, the “Techtextil” event in
Frankfurt (held every two years) had ensured healthy overflow business in Mainz in 2013. In July, the overall
performance (RevPar: up 13%) improved, mainly due to the good occupancy figures (Occ: up 13%). This
was due to both the flourishing conference business and the later start of the school holidays in Rhineland-
Palatinate (at the end of July). Another factor was the “Summer in the City” music festival, with artists such
as Elton John, Neil Young, and Unheilig. These open-air events attracted nearly 55,000 visitors and led to
Number of hotels
Change No. of available
bedsChange
2007 39 - 4.948 -2008 39 0,0% 4.933 -0,3%2009 42 7,7% 4.671 -5,3%2010 41 -2,4% 4.999 7,0%2011 43 4,9% 5.211 4,2%2012 41 -4,7% 5.200 -0,2%2013 43 4,9% 5.493 5,6%2014 April 43 0,0% 5.205 -5,2%
Hotel & bed supply, Mainz
Fig.5: Hotel & bed supply, Mainz (2006-2013)
(Source: Statistical Office of Rhineland-Palatinate)
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many extra overnights. August was also positive: the total market grew (RevPar: up by 2%), mainly due
to a rise of more than 5% in occupancy. A major international medical conference (the 47th International
Congress of Pathology with more than 3500 overnight stays) ensured good figures, as did a corporate
event with an additional 1500 overnights. A number of major events such as “Summer in the City”, “Rhein
in Flammen” (“Rhine in Flames”) and the Sunday TV show “ZDF-Fernsehgarten” clearly boosted demand.
The “James Rizzi exhibition (the New York Atelier)” from 18 July to 14 September carried on seamlessly
where the last exhibition left off in the summer of 2008, attracting more than 30,000 guests and ensuring
further overnight stays in Mainz.
The Mainz Wine Market succeeded in attracting a record 380,000 visitors. The later start of the school
summer holidays (2013: 8 July to 18 August; 2014: 28 July to 7 September) resulted in lower room rates in
August with fewer corporate sector bookings (ADR: down 3.3%). Growth in Mainz continued in September
(RevPar: up 9%). Numerous events and congresses (the Veterinary Medical Congress with 600 partici-
pants, estimated overnight stays: 1600; the German Nature Conservation Congress with 450 participants,
estimated overnights: 2000; the Meeting of the Society of German Natural Scientists and Physicians, 700
participants, estimated nights: 1800; the EMC Forum, with 600 participants, estimated overnights: 600;
the International Electrochemistry Conference, 450 participants, estimated overnights: 1200) took place in
Mainz and provided better occupancy results (Occ: up 6%) and improved room rates (ADR: +3.3%).
-8%
-0,5%
16%
-6%
22%
1%
13%
5% 6% 6%
-0,1%
9%
-8%
-2%
5%
-5%
-0,1%-3%
3%
-0,1%
-8%
9%7%
-8%
29%
-4%
13%
2%
9%6%
January February March April May June July August September YTDSeptember
Occ ADR RevPar
Fig.6: Performance changes in 2014 Mainz compared to the same month last year (Source: Fairmas)
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Conclusion and outlook:
The performance in the printing and media city impressed all round. The figures show well-founded and
solid progress. Such developments do not happen by chance. In Mainz, they have mainly been due to
the combined activities of all the major tourism service providers, in close cooperation with the mainzplus
CITYMARKETING GmbH company. This invigorates both the conference and congress destination, as well
as the cultural and leisure activities. In the view of many insiders, 2014 has been a particularly strong year
for hoteliers in Mainz.
The increase in the number of beds appears moderate and well-planned. Discussions are taking place in
the city about a new four-star hotel next to the palace. A feasibility study is being prepared, and it is due to
be completed by the spring of 2015.
Darmstadt:
Darmstadt in South Hes-
se, with a population of
around 150,000, has been
allowed to call itself a “Wis-
senschaftsstadt” (“Science
City”) since 1997. Here,
a technical university, two
polytechnics with appro-
ximately 41,000 students,
as well as over 30 other re-
search facilities and institu-Fig.7: Arrivals Darmstadt (2006-2013)
Source: Statistical Office of Hesse
226.164216.189
264.701 269.733290.086 295.531
310.833 317.459
-4,4%
22,4%
1,9%
7,5%
1,9%5,2%
2,1%
-20,0%
-10,0%
0,0%
10,0%
20,0%
30,0%
40,0%
50,0%
-20.000
30.000
80.000
130.000
180.000
230.000
280.000
330.000
2006 2007 2008 2009 2010 2011 2012 2013
Arrivals Change (%)
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tions are actively researching and working. They include such renowned bodies as the European Space
Agency’s European Space Operations Centre (ESA/ESOC) and the European Organisation for the Exploi-
tation of Meteorological Satellites (EUMETSAT). This affinity with education also determines the congresses
that take place. The year-to-date figures show an excellent overall performance for Darmstadt up to the
month of September.
2014 at destination Darmstadt:
Experience shows that
January is a bad month in
Darmstadt (with RevPar
decline of 5%), mainly due
to negative development
in terms of occupancy
(Occ down 9%). This time,
all the hoteliers complai-
ned about the start to the
year because not even the
Heimtex home-textile fair in
Frankfurt provided any respite, and the month only picked up speed very slowly due to the long school
Christmas holidays that carried on until 11 January. February made up for the poor start to the year with
extremely positive overall figures and a 16% increase. The later-than-usual Carnival at the end of February
and beginning of March boosted corporate bookings. The “Ambiente” trade fair in Frankfurt and the “Dt.
SQL Server” IT conference at the Darmstadtium were also important. March was excellent with a further
19% increase in RevPar, which could be attributed to an extremely high (26%) surge in occupancy. Due
to the different timing of the Easter and the Easter school holidays this year, it was a full business month
(except for the first three days of Carnival). The city’s hoteliers consistently reported hotels being booked
out from Monday until Friday almost every week. April lacked the factors that had benefited the month of
March (Occ: down 14%). The later Easter holidays also left their mark. Unlike the same month last year,
May profited from the fortunate calendar. The month was marked by a tremendous figures (Occ: +30%,
Fig.8: Hotel & bed supply Darmstadt (2006-2014)
Source: Statistical Office of Hesse
Number of hotels
Change No. of available
bedsChange
2006 - - 3.349 -2007 - - 3.335 -0,4%2008 - - 4.120 23,5%2009 40 - 4.048 -1,7%2010 41 2,5% 4.302 6,3%2011 41 0,0% 4.250 -1,2%2012 43 4,9% 4.281 0,7%2013 42 -2,3% 4.374 2,2%2014 May 41 -2,4% 4.478 2,4%
Hotel & bed supply, Darmstadt
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ADR: +4%), as there was hardly a room to be booked in Frankfurt, either. The “Microsoft Synopsis 2014”
and “XXIV Quark Matter Conference” were held in the Darmstadtium. During the first half of the year, May
was by far the best month in Darmstadt and surrounding areas. The public holidays and the late start of the
school summer vacations had a negative effect on June, a month in which corporate business levels were
much lower than in 2013 (Occ: -8%, ADR: -10%, and RevPar: -18%). July was marked by a very strong
improvement in overall performance (RevPar: + 41%). The late start of the school summer holidays in Hesse
at the end of July ensured a full business month with plenty of corporate and meeting sector trade (Occ:
+33%) and ADR (+6%). In August, Darmstadt’s performance shone at all levels: Occ: +45%, ADR: +1.3%
and RevPar: +47.2%. The two-week-long International Summer School Courses for New Music, run by the
Darmstadt Institute of Music were responsible for these excellent results. In September, the positive trend
continued with is a 7% increase, mainly due to the 5% year-on-year growth in occupancy. The IAA trade fair
in Frankfurt had far less impact on Darmstadt than this year‘s “Automechanika” event. During these strong
top-ranking trade fairs, many visitors take advantage of Darmstadt’s closeness and first-rate transport con-
nections to avoid paying Frankfurt’s high room rates.
-9%
14%
26%
-14%
30%
-8%
33%
45%
5%11%
4% 2%
-5%-1%
4%
-10%
6%1% 1%
-1%-5%
16%19%
-14%
35%
-18%
41%47%
7%10%
January February March April May June July August September YTDSeptember
Occ ADR RevPar
Fig.9: : Performance changes in 2014 Darmstadt compared to the same month last year (Source: fairmas)
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Conclusion and outlook:
One exciting development – hoteliers had prepared themselves mentally for an economically weak year,
because a commercial giant (Procter & Gamble/Wella) had left the city and while some large conferences
and events (e.g. Deutsche Post and Deutsche Telekom) had been cancelled. The actual figures do permit
some restrained optimism, even if the global player left a large gap that no other company is currently filling.
The Darmstadium is a big plus for the exhibition, conference and events scene. Maybe the city also neds
a five-star hotel? Opinions differ on this point. The outlook towards a solid location policy is unanimous: no
further hotel openings are planned in the near future.
Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.comFairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com © 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
The Fairmas Hotel Report is published by:
Fairmas Gesellschaft für Marktanalysen mbH, Sachsendamm 6, 10829 Berlin, Deutschland
Solutions Dot WG GmbH, Kranzer Strasse 6-7, 14199 Berlin, Deutschland
Fairmas Gesellschaft für Marktanalysen mbH specializes in market
analyses and the development of planning and controlling software
for the hotel industry. The company offers its international clientele a
hotel benchmarking platform, as well as various software applications
for the fields of budgeting, forecasting, controlling, management re-
porting and work process optimization.
As a strategic management consultancy, Solutions Dot WG develops
individual and customized strategies and solutions for companies in
the hotel, catering and tourism, and provides support in implementing
plans. Solutions dot also manages independent project implementa-
tion, is active in support management and interim management, as
well as in the total quality management (TQM) sector.
The Fairmas Hotel Report is edited by:
Nadine Kilian, Marketing & Communications Manager,
Fairmas Gesellschaft für Marktanalysen mbH, e-mail: [email protected]
Gabriele Kiessling, Consultant und Project Management,
Solutions Dot WG GmbH, e-mail: [email protected]
Solutions Dot WG GmbH | Kranzerstraße 6-7 | 14199 Berlin | www.solutionsdotwg.comFairmas Gesellschaft für Marktanalysen mbH | Sachsendamm 6 | 10829 Berlin | www.fairmas.com © 2014 Fairmas GmbH/Solutions Dot WG GmbH
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FairmasHotel Reportin cooperation with SolutionsDotWG
Disclaimer
No representation or warranty (express or implied) is given as to the accuracy or complete-ness of the
information contained in this publication, and, to the extent permitted by law, Fairmas GmbH / Solutions
Dot WG do not accept or assume any liability, responsibility or duty of care for any consequences of you
or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for
any decision based on it.