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Providing housing related support andaccommodation for the residents of Stockport

Provided by:

The Housing Support Point provides a single pointof contact for all people to access short-termaccommodation and housing related support services.

On behalf of: Part of:

Revised

Septem

ber 2010

2

The Housing Support Pointprovides a single point of contactfor all people to access short-termaccommodation and housingrelated support services (up to twoyears) within Stockport, funded bythe Supporting Peopleprogramme.

Housing related support covers awide variety of areas such asassistance with life skills, forexample:• cooking;• budgeting;• shopping;• help to access health,

education and employmentservices;

• support to claim the rightwelfare benefits; and

• how to stay safe and secure inthe place you are living.

This support can take place inboth accommodation schemes(covered in the first section of thisleaflet ) and floating supportservices where support workerscan visit you in your own home tohelp you settle into a new home orsupport you in maintaining yourcurrent home (covered in thesecond section ).

Housing related support doesnot include personal care suchas help with personal tasks likebathing or giving medication.

The Referral ProcessA referral form can be completedby a person directly or by anyagency working on behalf of aservice-user to help them getsupport.

Referral forms are available atwww.stockporthomes.org orfrom the Housing InformationCentre, 1 St. Peter’s Square.Referrals can either be completedthrough our website, be posted,emailed, faxed or handed in to theoffice at the Housing InformationCentre. The Housing SupportPoint will carry out an assessmentof what support is needed andinform applicants and the personmaking the referral of theavailability of services.

This leaflet provides basicinformation about many of theservices available in Stockport.This is not a full list and otherservices may also be available.Please contact us for more details.

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Supported Accommodation Schemes in Stockport

Numberof Units

13

44

22

Who is the Servicefor?

Single people whoare homeless, atrisk of offendingaged 18-65.

Families who arehomeless, singlepeople andcouples subject tohomelessnessassessment aged16 years andolder.

Single males whoare homelessaged 16 years andover.

AccommodationInformation

Single self-containedflats and a twobedroom sharedhouse.

Accommodationranges from ‘studio’units to threebedroom flats. Fullyadapted units areavailable. All units arefully furnished andself-catering.

20 units are singlerooms with sharedbathroom andkitchen facilities. Theother two units arefully adapted, one ofwhich isself-contained withown kitchen andbathroom. Allaccommodation isfully furnished andself-catering.

Name ofAccommodationScheme

Adullam Homes

Brindale House,Stockport Homes

Buxton RoadCentre, StockportHomes

Generic Homeless

Offenders / risk of offending

SECTION 1

4

Numberof Units

12

20

11

16

tWho is theService for?

For those whoare homelessor at risk ofhome-lessnessaged 16-21.

Men andwomen aged18 years andover.

Single maleswho arehomeless aged16-25 years.

Women andwomen withvery youngbabies who arehomeless aged16 years andover.


A room in someone’s home,fully furnished, with accessto the lounge, bathroom andkitchen. Breakfast andevening meals provided.

Accommodation includesself-contained flats andshared houses (females canbe referred to self containedflats only).

Single room within 4 flats,fully furnished with sharedfacilities. All rooms are selfcatering.

Cluster typeaccommodation containingthree single rooms, acommunal kitchen andbathroom. Mother and babyaccommodation units areself-contained, one of whichis adapted. All units are fullyfurnished andself-catering.

NameofAccommodationScheme

StockportCouncilCommunitySupportedLodgingsscheme.

StonhamResettlementService

Stonham LesleyWright House

StrathclydeHouse,StockportHomes

Generic Homeless


SECTION 1

5

Numberof Units

13

Who is theService for?

Single womenand women withchildren who arehomeless as aresult of fleeingdomestic abuse.


Nine self containedfamily units and foursingle units for womenwhich have acommunal kitchen.

NameofAccommodationScheme

StockportWomen’s Aid

Domestic Abuse Refuge

Floating Support Schemes in Stockport

Nameof Scheme

Carr-Gomm

MediationServices -StockportHomes

Placesavailable

4

8

Who is this service for?

People aged 18 and over withvarying support needs.

A mediation service is provided forthose who are homeless orthreatened with homelessness due tofamily breakdown primarily workingwith 16-25 year olds but any agegroup and household type accepted.

Generic


SECTION 1

SECTION 2

6

NameofScheme

ResettlementandTenancySupportServices -StockportHomes

CreativeSupport Ltd.

CreativeSupport Ltd.

RichmondFellowship

Placesavailable

Resettlement- 57, TenancySupport - 45

12

30

3


Resettlement and tenancy supportoffers a comprehensive supportpackage to help service-users set up ahome and sustain their tenancy on along term basis, or offering help toexisting tenants who may be in crisisand / or at risk of losing their home.

Adults aged between 18 to 65 yearswith mental health support needs.Accommodation may also be availablethrough this service.

Single people and couples with mentalhealth needs over the age of 18. Youdo not need to have a formal diagnosisor be under the care of other servicesto access this support.Accommodation may also be availablethrough this service.

Women over the age of 18 withcomplex needs and those who areexperiencing mental health problems asa result of surviving childhood sexualabuse, rape or domestic violence.

Generic

Mental Health

SECTION 2


7

NameofScheme

Pennine CareNHS FoundationTrust

StockportSupportedTenancies

StockportWomen’s Aid

EnglishChurchesHousing Group(ECHG)

IndependentOptions Ltd

Placesavailable

38

21

25

10

35


Those with a mental health problem aged18 and over, who require intensive supportas a result of this. All service-users have tobe receiving care co-ordination from MentalHealth Services.

People with Mental Health problems aged18 or over. Accommodation may also beavailable through this service.

Women and children affected by DomesticViolence and abuse.

Single offenders and ex-offenders over theage of 18 years.

Adults over the age of 18 who have a mild /borderline level of learning disability or amental health need and have offended orare at risk of offending.

Domestic Abuse

Offenders and those at risk of offending

Mental Health


SECTION 2

Nameof Scheme

Threshold

Johnnie

JohnnieJohnsonHousing Trust

Nacro

Placesavailable

30

43

30


Offenders living in or relocating toStockport over the age of 18 years.

People over the age of 60 who are living inStockport and require housing relatedsupport.

Young people aged 16-25 years who areliving in Stockport and require housingrelated support.

Young People

Offenders and those at risk of offending

Older people

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SECTION 2


Housing Support Point staff are bound by a code ofconduct which expects them to carry out their role to thehighest standard and stipulates the professional boundariesbetween staff and service-users. You can get furtherinformation on this by contacting the Housing SupportPoint.

If you have any concerns around professional boundaries orhave a complaint around the service, please direct theseinitially to the Housing Options Manager at the HousingOptions Team, the contact details for this team are locatedon the following page.

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Useful addresses / telephone numbers

Housing Options

1 St. Peter’s Square, Stockport SK1 1NZTel: 0161 474 4237Fax: 0161 474 1934Email: [email protected]: www.stockporthomes.org

Homechoice

1 St. Peter’s Square, Stockport SK1 1NZTel: 0161 474 4567Fax: 0161 474 1934Email: [email protected]: www.stockporthomes.org

Housing Benefits and Council Tax Benefit

Town Hall, Edward Street, Stockport SK1 3XETel: 0161 217 6015Email: [email protected]

Shelter

Open 8am - 8pm, 7 days a weekTel: 0808 800 4444

Welfare Rights and Debt Advice Service

Tel: 0161 474 3093

Stockport Direct Local Centres

Tel: 0161 217 6009 for locations and opening hours

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Stockport District Citizens Advice Bureau (CAB)

You can call in for face-to-face advice at:

• Stockport CAB, 39 Greek StreetOpen 9.30am - 1pm, Monday to Friday

• Cheadle CAB, Cheadle LibraryOpen 10.30am - 3.30pm, Monday to Friday

• Marple CAB, Hollins House, Memorial ParkOpen 10.30am - 3.30pm, Monday to Friday

Tel: 0844 826 9800 for telephone advice

National Debtline

Tel: 0808 808 4000

Gamblers Anonymous

Tel: 0161 976 5000

Connexions

Tel: 0161 475 7700

Age Concern

Tel: 0161 477 1213

Job Centre Plus

Tel: 0845 608 8526

Adult Social Services

Tel: 0161 217 6029


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16 / 17 Social Services

Tel: 0161 217 6029

Social Care Emergency Contact

Tel: 0161 718 2118

Stockport College

Tel: 0161 958 3414 / 3100

NHS Direct

Tel: 0845 4647

Community Drugs Team

Tel: 0161 249 4000

Community Alcohol Team

Tel: 0161 249 4070

Mosaic (drug and alcohol services for young people)

Tel: 0161 480 5939

Alcoholics Anonymous

Tel: 0161 236 6569 24 hours

Stockport HIV Clinic

Tel: 0161 419 5377


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Women’s Aid North West Helpline

Tel: 0161 636 7525

Rape Crisis (Manchester)

Tel: 0161 7273 4591 Open Weds Thurs 6-9pm,Friday 2-5pm

Stockport Victim Support

Tel: 0161 477 9597

The Samaritans

Tel: 0161 480 2222

Mind Information Line

Tel: 0161 480 7393

Lesbian and Gay Foundation Helpline

Tel: 0161 235 8000

Childline (Freephone)

Tel: 0800 1111

Message home. Have you left home or run away?

Tel: 0800 700 740 24-hour National Helpline to leavea message, no questions asked. Just phone andleave a message.


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The Wellspring (resource centre for homeless anddisadvantaged people)

Tel: 0161 477 6344

Refugee Action

Tel: 0800 917 2719

Refugee / Asylum Services Team

Tel: 0161 474 3651

Immigration Advisory Service

Tel: 0844 974 4000

Stockport Probation

Tel: 0161 429 0010

Youth Offending Team

Tel: 0161 476 2876

FLAG

Tel: 0161 474 1042

Supporting People

Tel: 0161 474 4317


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Notes

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Diversity and Accessibility

This leaflet gives you information about the Housing SupportPoint. If you would like a copy in large print, Braille, on audiotapeor CD, please contact the Social Inclusion Team on0161 474 2860 or email: [email protected]

Ref: 728/September 2010

For more information please contact:

Housing Support Point,Housing Information Centre,1 St. Peter’s Square, Stockport SK1 1NZ

Phone: 0161 474 3719

Fax: 0161 474 1934

Text: 07800 617 690

Minicom: 0161 474 3730

Email: [email protected]

Web: www.stockporthomes.org

In an emergency out of office hours please call:

0161 477 2626

Working in partnership

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