How Are We Doing?IDOL Metrics

Q2 2009

0

20

40

60

80

100

120

140

160

180

200

IOSHA Inspected Fatailites

Indiana Work-related fatalities

“Advancing the safety, health and prosperity of Hoosiers in the workplace”

2008: 492009 Jan - June: 16

2005 -2009 Number of IOSHA Inspected Fatalities

0

1

2

3

4

5

6

7

8Actual

Annual Average

2009 (Jan – Jun) IDOL Inspected Fatal Events

0 2 4 6 8 10

Contact withObject

Struck by vehicle

Fall

Drowning

Illness

IOSHA: Number of Inspections

0

50

100

150

200

250

Jun-

04

Oct-04

Feb-0

5

Jun-

05

Oct-05

Feb-0

6

Jun-

06

Oct-06

Feb-0

7

Jun-

07

Oct-07

Feb-0

8

Jun-

08

Oct-08

Feb-0

9

Jun-

09

Actual

Annual Average

Target

KPI & GEFP

Discussion: Inspections from recent months may not be finalized and are have not been entered into the NCR system. Therefore an increase in latter months is to be expected.

IOSHA Inspections by Division

0

30

60

90

120

150

Jan-

06

Apr-0

6

Jul-0

6

Oct-06

Jan-

07

Apr-0

7

Jul-0

7

Oct-07

Jan-

08

Apr-0

8

Jul-0

8

Oct-08

Jan-

09

Apr-0

9

Actual

Annual Average

Target

0

30

60

90

120

150

Jan-

09

Apr-0

9

Jul-0

9

Oct-09

Jan-

09

Apr-0

9

Jul-0

9

Oct-09

Jan-

09

Apr-0

9

Jul-0

9

Oct-09

Jan-

09

Apr-0

9

Actual

Annual Average

Target

0

30

60

90

120

150

Jan-

06

Apr-0

6

Jul-0

6

Oct-06

Jan-

07

Apr-0

7

Jul-0

7

Oct-07

Jan-

08

Apr-0

8

Jul-0

8

Oct-08

Jan-

09

Apr-0

9

Actual

Annual Average

Target

CONSTRUCTION GENERAL INDUSTRY

HYGIENE

IOSHA Lapse time by Division

0

15

30

45

60

75

90

Jan-

08

Feb

-08

Mar

-08

Apr

-08

May

-08

Jun-

08

Jul-0

8

Aug

-08

Sep

-08

Oct

-08

Nov

-08

Dec

-08

Jan-

09

Feb

-09

Mar

-09

Apr

-09

May

-09

Jun-

09

Actual

Annual Average

Safety National Average

0

15

30

45

60

75

90

Jan-

09

Feb

-09

Mar

-09

Apr

-09

May

-09

Jun-

09

Jul-0

9

Aug

-09

Sep

-09

Oct

-09

Nov

-09

Dec

-09

Jan-

09

Feb

-09

Mar

-09

Apr

-09

May

-09

Jun-

09

Actual

Annual Average

Safety National Average

0

15

30

45

60

75

90

Jan-

08

Feb

-09

Mar

-09

Apr

-08

May

-09

Jun-

09

Jul-0

8

Aug

-09

Sep

-09

Oct

-08

Nov

-09

Dec

-09

Jan-

09

Feb

-09

Mar

-09

Apr

-09

May

-09

Jun-

09

Actual

Annual Average

National average

CONSTRUCTION GENERAL INDUSTRY

HYGIENE

IOSHA: Inspections with Violations

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Jan-

08

Mar

-08

May

-08

Jul-0

8

Sep-0

8

Nov-08

Jan-

09

Mar

-09

May

-09

Actual

Annual Average

National Average

IOSHA: Inspections with Violations by Division

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Jan-

08

Mar

-08

May

-08

Jul-0

8

Sep-0

8

Nov-08

Jan-

09

Mar

-09

May

-09

ActualAnnual AverageSafety National Average

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Jan-

09

Mar

-09

May

-09

Jul-0

9

Sep-0

9

Nov-09

Jan-

09

Mar

-09

May

-09

Actual

Annual Average

Safety National Average

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Jan-

08

Mar

-09

May

-09

Jul-0

8

Sep-0

9

Nov-09

Jan-

09

Mar

-09

May

-09

Actual

Annual Average

Hygiene National Average

CONSTRUCTION GENERAL INDUSTRY

HYGIENE

IOSHA: Penalties due paid within 30 days

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Jan-

08

Feb-0

8

Mar

-08

Apr-0

8

May

-08

Jun-

08

Jul-0

8

Aug-0

8

Sep-0

8

Oct-

08

Nov-0

8

Dec-0

8

Jan-

08

Feb-0

9

Mar

-09

Apr-0

9

May

-09

Jun-

09

Actual

Annual Average

Percent of Contested Safety Orders

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

Jun-

04

Oct-04

Feb-0

5

Jun-

05

Oct-05

Feb-0

6

Jun-

06

Oct-06

Feb-0

7

Jun-

07

Oct-07

Feb-0

8

Jun-

08

Oct-08

Feb-0

9

Actual

Annual Average

Target

BSR: Cases Closed

0

5

10

15

20

25

30

35

40

Jan-

04

May

-04

Sep-0

5

Jan-

05

May

-05

Sep-0

5

Jan-

06

May

-06

Sep-0

6

Jan-

07

May

-07

Sep-0

7

Jan-

08

May

-08

Sep-0

8

Jan-

09

May

-09

Actual

Annual Average

Target

BSR: Cases pending

0

50

100

150

200

250

300

350

Q10

5Q

205

Q30

5Q

405

Q10

6Q

206

Q30

6Q

406

Q10

7Q

207

Q30

7Q

407

Q10

8Q

208

Q30

8Q

408

Q10

9Q

209

Current Year

Annual Average

BSR: Pending with Age

0

50

100

150

200

250

300

350

Q10

5Q

205

Q30

5Q

405

Q10

6Q

206

Q30

6Q

406

Q10

7Q

207

Q30

7Q

407

Q10

8Q

208

Q30

8Q

408

Q10

9Q

209

-5+

-4

-3

-2

-1 Year

Current Year

Whistleblower Cases Closed

0

2

4

6

8

10

12

14

Jan-

06

Apr-0

6

Jul-0

6

Oct-06

Jan-

07

Apr-0

7

Jul-0

7

Oct-07

Jan-

08

Apr-0

8

Jul-0

8

Oct-08

Jan-

09

Apr-0

9

Actual

Annual average

Whistleblower Case Time Open

0

20

40

60

80

100

120

Jan-

04

May

-04

Sep-0

4

Jan-

05

May

-05

Sep-0

5

Jan-

06

May

-06

Sep-0

6

Jan-

07

May

-07

Sep-0

7

Jan-

08

May

-08

Sep-0

8

Jan-

09

May

-09

ActualBaselineTarget

INSafe Consultations

0

10

20

30

40

50

60

70

Oct-04

Feb-0

5

Jun-

05

Oct-05

Feb-0

6

Jun-

06

Oct-06

Feb-0

7

Jun-

07

Oct-07

Feb-0

8

Jun-

08

Oct-08

Feb-0

9

Jun-

09

Actual

Annual Average

Target

GEFP

INSafe: Average time to complete Consultation

0

50

100

150

200

250

300

350

Oct-04

Feb-0

5

Jun-

05

Oct-05

Feb-0

6

Jun-

06

Oct-06

Feb-0

7

Jun-

07

Oct-07

Feb-0

8

Jun-

08

Oct-08

Feb-0

9

Jun-

09

Actual

Yearly Average

Target

INSafe Training & Interventions

0

10

20

30

40

50

60

70Ja

n-05

Apr

-05

Jul-0

5

Oct

-05

Jan-

06

Apr

-06

Jul-0

6

Oct

-06

Jan-

07

Apr

-07

Jul-0

7

Oct

-07

Jan-

08

Apr

-08

Jul-0

8

Oct

-08

Jan-

09

Apr

-09

Actual

Annual Average

Child Labor Inspections

0

100

200

300

400

500

600Ja

n-05

Apr

-05

Jul-0

5

Oct

-05

Jan-

06

Apr

-06

Jul-0

6

Oct

-06

Jan-

07

Apr

-07

Jul-0

7

Oct

-07

Jan-

08

Apr

-08

Jul-0

8

Oct

-08

Jan-

09

Apr

-09

Actual

Average

Target

GEFP

Discussion: Prior to June 2005, 5 to 6 Child Labor Inspectors conducted an average of 425 inspections per month. Since June 2005 the Child Labor Inspector staff has been reduced to 3 to 4 inspectors and the program emphasis modified to devote more resources to training and education.

Child Labor Training

0

5

10

15

20

25

30

35

40

Jul-0

5

Oct-05

Jan-

06

Apr-0

6

Jul-0

6

Oct-06

Jan-

07

Apr-0

7

Jul-0

7

Oct-07

Jan-

08

Apr-0

8

Jul-0

8

Oct-08

Jan-

09

Apr-0

9

Actual

Target

Average

GEFP

Discussion: From 2005 through 2008, “training” consisted of a Bureau of Child Labor inspector spending a few minutes, usually one-on-one, talking with a business owner or manager. Today, “training” has been redefined to describe scheduled group training either in person or by teleconference and training groups of 10, 20, 30 or more persons at one time.

Child Labor: Inspections with Violations

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09

Actual

Yearly average

Child Labor: Penalties due paid within 60 days

0%

20%

40%

60%

80%

100%

120%

Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09

Actual

Yearly average

Discussion: The vast majority of the inspections we have done for the first two quarters were first inspections and only carried warnings with no penalty.

CCW: Audits Closed

0

2

4

6

8

10

12

14

16

18

2005 2006 2007 2008 Q1 09 Q2 09

Actual

Annual average

Discussion: Please note that the number of CCW audits closed in CY 2008 includes approximately thirty (30) CCW audits that were initiated in CY 2003 – CY 2006 and inexplicably never completed. Those audits were summarily “closed” in CY 2008.

CCW: Meritorious Audits Where Money is Recovered

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2006 2007 Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09

Actual

Annual average

Target

KPI & GEFP

CCW: Projects

0

50

100

150

200

250

300

Jan-

05

Apr-0

5Ju

l-05

Oct-

05

Jan-

06

Apr-0

6Ju

l-06

Oct-

06

Jan-

07

Apr-0

7Ju

l-07

Oct-

07

Jan-

08

Apr-0

8Ju

l-08

Oct-

08

Jan-

09

Apr-0

9

Actual

Annual Average

CCW: Hearings

0

10

20

30

40

50

60

70

80

90

Jan-

08

Feb-0

8

Mar

-08

Apr-0

8

May

-08

Jun-

08

Jul-0

8

Aug-0

8

Sep-0

8

Oct-

08

Nov-0

8

Dec-0

8

Jan-

09

Feb-0

9

Mar

-09

Apr-0

9

May

-09

Jun-

09

Actual

Annual Average

Wage Claims: Number received

0

20

40

60

80

100

120

140

160

180

200

Jan-

08

Feb-0

8

Mar

-08

Apr-0

8

May

-08

Jun-

08

Jul-0

8

Aug-0

8

Sep-0

8

Oct-

08

Nov-0

8

Dec-0

8

Jan-

09

Feb-0

9

Mar

-09

Apr-0

9

May

-09

Jun-

09

Actual

Annual Average

Wage Claims: Days to Process

0

50

100

150

200

250

300

Jan-

08

Feb-0

8

Mar

-08

Apr-0

8

May

-08

Jun-

08

Jul-0

8

Aug-0

8

Sep-0

8

Oct-

08

Nov-0

8

Dec-0

8

Jan-

09

Feb-0

9

Mar

-09

Apr-0

9

May

-09

Jun-

09

Wage Claims: Percent of Processed Claims that are paid

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09

Actual

Annual Average

QMS: SOII Return Rate

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

6-Feb

17-F

eb

3-Mar

17-M

ar

31-M

ar

14-A

pr

28-A

pr

12-M

ay

27-M

ay9-

Jun

23-Ju

n7-

Jul

21-Ju

l

4-Aug

18-A

ug

Actual

Target

Reimbursed Mileage

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

Jun-

04

Oct-04

Feb-0

5

Jun-

05

Oct-05

Feb-0

6

Jun-

06

Oct-06

Feb-0

7

Jun-

07

Oct-07

Feb-0

8

Jun-

08

Oct-08

Feb-0

9

Jun-

09

Actual

Annual Average

Discussion: For end of the fiscal year (June) the data period is only 2 weeks and remaining reimbursements fall into July. This is indicated by an annual spike each July.

Fleet Mileage

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

Jun-

04

Oct-04

Feb-0

5

Jun-

05

Oct-05

Feb-0

6

Jun-

06

Oct-06

Feb-0

7

Jun-

07

Oct-07

Feb-0

8

Jun-

08

Oct-08

Feb-0

9

Jun-

09

Actual

Annual Average

Total Mileage

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

Jul-0

4

Nov-04

Mar

-05

Jul-0

5

Nov-05

Mar

-06

Jul-0

6

Nov-06

Mar

-07

Jul-0

7

Nov-07

Mar

-08

Jul-0

8

Nov-08

Mar

-09

Personal

Fleet

Annual Average

Total Mileage

0%

20%

40%

60%

80%

100%

Jul-0

4

Nov-04

Mar

-05

Jul-0

5

Nov-05

Mar

-06

Jul-0

6

Nov-06

Mar

-07

Jul-0

7

Nov-07

Mar

-08

Jul-0

8

Nov-09

Mar

-09

Personal

Fleet

Bureau of Mines: Inspections

0

10

20

30

40

50

60

Q1 20

06

Q2 20

06

Q3 20

06

Q4 20

06

Q1 20

07

Q2 20

07

Q3 20

07

Q4 20

07

Q1 20

08

Q2 20

08

Q3 20

08

Q4 20

08

Q1 20

09

Q2 20

09

Actual

Annual average

Target

GEFP

BOM: Inspections with Violations

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Q1 2008 Q2 2008 Q3 2008 Q4 2008 Q1 2009 Q2 2009

Actual

Annual average

Target

BOM: Certifications

0

5

10

15

20

25

30

35

40

45

Q1 2008 Q2 2008 Q3 2008 Q4 2008 Q1 2009

Actual

Annual average

Key Performance IndicatorsKPI’s

• The IDOL is required to have Key Performance Indicators (KPI’s) for the Governor’s Performance Dashboard. The KPIs reflect IDOLs performance in achieving its Mission.

– KPI #1: Non-fatal occupational injury and illness rate (per 100 employees). Relates to the IDOL mission of advancing health and prosperity by reducing workplace injuries & illnesses. It is an outcome based measure that is collected by the QMS division in partnership with the Bureau of Labor Statistics and reported annually through the Survey of Occupational Injuries and Illness (SOII). The Green target reflects a 5.3% decrease which has been the average decrease since 1996. The yellow target reflects a below average decrease.

– KPI #2: Percent of meritorious public works wage audits resulting in wage recovery. It tracks the effectiveness of IDOL’s wage division in processing unfair wage practices. It is an outcome based measure tracked in real-time in the Public Works Audits database by the auditors in the Wage & Hour division. The Green target represents a change in magnitude equal to the 2006-2007 increase. The Yellow target represents the 2007 average.

– KPI #3: Number of new IOSHA inspections. Indicates the number of businesses visited and inspected for the purpose of evaluating an employer’s compliance with OSHA standards. It is an output measure stored in the IOSHA database, the NCR. The Green target of 500 inspections reflects best in class when compared to other state programs. Yellow (325) indicates that goals set forth in the state grant have been met.

Government Efficiency and Financial Planning

GEFP• A measure is required for each IDOL fund center. A division may have

more than one fund center. All KPI’s are also used for the GEFP fund center measures.

Fund Center Name Program Objective Program Indicator

Labor Division Operations, Wage & Hour, Child Labor and CCW

Percent of Meritorious Public Works Wage Audits resulting in Wage Recovery

Labor Division Operations, Wage & Hour, Child Labor and CCW

Number of Child labor Inspections

Mining Division Underground mining laws Number of Mine inspections

Statistics, Technology and Performance

Quality Metrics and Statistics Bureau of Labor Statistics Survey Return Rate

Occupational Safety & Health Occupational Safety and Health Non-Fatal occupational injury and Illness rate

Occupational Safety & Health Occupational Safety & Health Number of new IOSHA inspections

Employment of Youth Child labor Training Child Labor Law training classes conducted

Safety Education & Training INSafe S&H consultations Number of Safety and Health consultations

OSHA Survey OSHA Data Initiative ODI Return Rate