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How B2B Helps to Complete ERP

How B2B Helps to Complete ERP - GXS Inc. · High availability of B2B systems is critical to ... How B2B Completes ERP Managing Trading ... to help check quality of

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How B2B Helps to Complete ERP

OpenText Confidential. ©2014 All Rights Reserved. 2

Today’s Agenda

Introduction

Delivering Increased ROI on ERP/B2B Integration Projects

How the Cloud Simplifies ERP/B2B Integration Projects

Introduction to cloud-based infrastructures

B2B outsourcing, an OpenText perspective

Implementing an “ERP Firewall”

Real World Case Studies

Conclusions

OpenText Confidential. ©2014 All Rights Reserved. 3

Introduction

Managing the integration of ERP and B2B

systems is complex

ERP and B2B projects are implemented

across internal and external users

Integrated ERP and B2B systems introduce

significant operational efficiencies

ERP B2B integration provides improved

visibility into cross enterprise business

processes

OpenText Confidential. ©2014 All Rights Reserved. 4

Companies Need Two Way Exchange of Business Documents

Warehouse Management

Transport Management

ProductionInformation

SchedulingInformation

OrderInformation

Inventory Control

CapacityPlanning

Inbound Documents

Outbound Documents

PurchaseOrders Invoices ASN/Delivery

Notices

Customs Declaration

Forms

INTERNAL EXTERNAL

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Many Companies Need to Improve How They Integrate ERP & B2B 48 percent of respondents said they had lost B2B

connectivity

34 percent of respondents said B2B integration staff were supporting ERP related projects

34 percent of the data feeding ERP systems is generated externally

29 percent of respondents said that they had to prematurely terminate B2B testing programs relating to external trading partners

79 percent of respondents have exceptions or problems on more than one percent of inbound B2B transactions

80 percent of respondents plan to move to highly consolidated ERP environments

OpenText Confidential. ©2014 All Rights Reserved. 6

Companies Undertake Many Different Types of ERP Related Projects

Retire Legacy Mainframes

Rapid Company Growth

New Installations Consolidations

Upgrades Extensions

Mergers & Acquisitions

Shared Services for Back Office

Vendor End of Life Support

Expanded Feature Set

Supply Chain Planning

Treasury or Bank Relationship Management

OpenText Confidential. ©2014 All Rights Reserved. 7

Delivering Increased ROI on ERP Projects

Significant amounts of information entering an

ERP system sourced from outside the

enterprise

High availability of B2B systems is critical to

the smooth operation of ERP environments

Poor quality external data needs to be

reworked before entering an ERP system

B2B systems are vulnerable when resources

are diverted towards ERP projects

OpenText Confidential. ©2014 All Rights Reserved. 8

Delivering Increased ROI on ERP Projects

On average 34% of data feeding an ERP system comes from outside the enterprise

79% of respondents said that more than 1% of transactions 

needed to be reworked

Externally Sourced ERP Data

Data Quality Compromises ERP Value

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Delivering Increased ROI on ERP Projects

48% of respondents said they had lost connectivity with 

their B2B system

High Availability in B2B Is Critical

Lack of Program Management

84% of respondents had experienced delays with their ERP B2B integration projects

How the Cloud Simplifies ERP/B2B Integration Projects

OpenText Confidential. ©2014 All Rights Reserved. 11

ERP B2B CRM

CIOs Are Embracing the Cloud

“Our strategy will be one of simplification, standardization and

modernization. Where I can deem services and technology as being

commodity I will seek to externalize, outsource or place them in the

cloud” - CIO Luxury Car Manufacturer

OpenText Confidential. ©2014 All Rights Reserved. 12

Three Layers of Cloud Computing

Business Applications

ApplicationInfrastructure

Compute & Storage

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OpenText™ Trading Grid™ Provides a Single Integration Point Into the Enterprise

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Benefits of Cloud Based B2B Integration

Global Accessibility

Scalability

Consistent User Experience

Low Cost

Easy to Maintain

Rapid Deployment

Flexibility

Central Authentication

OpenText Confidential. ©2014 All Rights Reserved. 15

OpenText™ Managed Services Over Two Decades of B2B Innovation & Global Experience

Recognized #1 global integration provider Pioneer, change agent & visionary leader

Largest base of 800+ Managed Services customers worldwide

Most extensive industry experience Retail, CPG, Manufacturing, Automotive,

Hi-Tech, Telecom, Financial Services

Unique service competencies Global, B2B integration cloud

Broad mapping/translation services for any document type

B2B Enterprise Community Management—Active Community

B2B Expert Operations working for your success

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OpenText™ Managed Services

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Benefits of Using B2B Outsourcing for ERP B2B Integration Projects Ensures projects remain on time and under

budget with scalable resourcing and ERP

best practices

Achieves faster ROI from new modules and

transaction types with rapid on-boarding of

trading partners

Less risk of connectivity loss impacting

manufacturing operations with high

availability architecture

Improves data quality for 1/3 of externally

originated information via ERP firewall

OpenText Confidential. ©2014 All Rights Reserved. 18

ERPApps

SplitOrders

ConsolidateInvoices

ConfirmRequired

Fields

Translate Customer

Data

ConfirmValid Data

Split by Payment

Types

AggregateAccountBalances

Units ofMeasure

TransformCarrierCodes

Out ofSequence

Documents

Conforms toBusiness

Rules

Check within

Tolerances

ConfirmRequired

Fields

ConfirmValid Data

Customers and Distributors

Direct & Indirect Material Suppliers

Logistics ProvidersFi

nanc

ial I

nstit

utio

ns

Link Invoice

to Payment

B2B Helps to Establish an “ERP Firewall”

OpenText Confidential. ©2014 All Rights Reserved. 19

How B2B Completes ERP

ERP/B2B integration

projects require numerous

document maps to be

created and maintained on

an on-going basis

Implementing Document Maps

Highly Available Platform

ERP systems need to be

able to receive information

from external trading

partners on a 24/7 basis

Trading Partner Connectivity

ERP systems need to be

connected to numerous

trading partners using

many different global

connectivity standards

OpenText Confidential. ©2014 All Rights Reserved. 20

How B2B Completes ERP

Managing Trading Partner Communities

ERP/B2B integration

projects require fast

on-boarding of trading

partners, anywhere in

the world

Proactively Monitoring Data Quality

All external data needs to

be checked for accuracy

and conformance before

entering an ERP system

The complex nature of

ERP/B2B integration

projects requires skilled

resources to keep these

projects on schedule

Program Monitoring

Customer Examples of ERP/B2B Integration

OpenText Confidential. ©2014 All Rights Reserved. 22

Examples of ERP B2B Integration

Car Interior Manufacturer

Embarking on a major SAP implementation and wanted to consolidate multiple EDI platforms onto one provider

Implementing OpenText™Managed Services to provide global B2B requirements to manage operations in North America, EMEA and ASPAC.

Provides a single global B2B platform which integrates to SAP and allows true end-to-end visibility across all business units

Apparel Manufacturer

Implementing new SAP system, CIO realised they did not have the required internal ERP integration skills

Deployed OpenText™ Managed Services to on-board 200 global trading partners and integrate with their SAP system across six internal divisions

With the provision of additional B2B resources, CIO saw OpenText as an extension of his own IT department

Tire Manufacturer

Needed to improve quality of invoices entering their Oracle-based ERP environment, as a lot of time checking invoices

OpenText™ Active Intelligence was implemented to help check quality of inbound invoices, established a firewall around ERP apps

Increased efficiency due to reduction in manual invoice checking which in turn led to cleaner information entering their Oracle system

OpenText, ‘We Complete ERP’

OpenText Confidential. ©2014 All Rights Reserved. 24

OpenText, We Complete ERP

OpenText bridges the gap between an ERP system and

the extended enterprise

Logistics Providers

Contract Manufacturers

SuppliersFinancial Institutions

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