How can “heat as a service” help decarbonise UK heating? · How can “heat as a service” help decarbonise UK heating? Matthew Lipson 8 May 2019

How can “heat as a service” help decarbonise UK heating?

Matthew Lipson

8 May 2019

© 2019 Energy Systems Catapult

Rapid change is possible if consumers want it: PC and mobile

2


Rapid change is possible if consumers want it: heating

3


Low carbon heat can be great but there are consumer challenges

(even if the cost was comparable)

4

Make low carbon heating easy to control

Make low carbon heat systems easy to install

Improve low carbon heating systems

© 2019 Energy Systems Catapult 5© 2019 Energy Systems Catapult

© 2019 Energy Systems Catapult 6


Consumers experience widespread problems that

others sectors would see as spurs to innovate

7

Other sectors can discover what consumers want

Most consumers experience damp, drafts and overheating


Could the smart home hold the key?


We upgraded homes to the 2020s level of data and control

9

Commands

from device

Cloud control

and research

database

Home Wi-Fi

and Hub

Boiler controller

and boiler

Room temp/

humidity sensor

Radiator

surface temp

WRV

A room in a

house


Everyone enjoys better control, but they use it very differently

(e.g. temperature)

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Often adjust

temperature to

try and cut bills

Cool Conservers

Rarely adjust their

heating as they are

fine with 18-20oC

Steady and Savvy

Turn it on and off to try and

make sure home is only

warm when someone is in

On-off Switchers

Often adjust

temperature to

get comfortable

Hot and Cold Fluctuators

Some like it hotter or

want to spend more than

others in their home

On-Demand Sizzlers

Love feeling cosy and

prefer not to put clothes

on if they’re cold

Toasty Cruisers


Other sectors apply usage data to improve systems design

(e.g. automotive)

Digitalisation could enable the heating sector to improve low carbon solutions

11


Last year I spent

• £1,400 on

• 15,000kWh of gas and

• 4,000kWh of electricity

Next year, it’s hard to know

• How much fuel I need

• What it will cost, or

• What experience I will get

I want to

choose how much I spend

warming the rooms I want…

…to the temperatures I like…

…when I like

What if consumers bought Heat-as-a-Service?

12


Heat Plans: a starter-for-ten energy service

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Pence per warm hourLike “mpg” for heating

Warm hours Hours any room is warm

ScheduleTemperature of

rooms at any time

ExtrasCost of warmth

outside the schedule


Offered households the chance to buy “Heat as a Service”

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Businesses could use this data to offer households tailored

retrofits that prepare their homes for low carbon heat

15

Shows when cannot get

comfort they want

(e.g. lounge feels cold)

Used to design retrofit

that improves comfort

and energy efficiency

Data about

household and

building

Prepares home for low

carbon heating that

suits that area

Supported by

local smart

energy plans


Smart technologies can help tackle consumer challenges to

low carbon heat (once the cost is comparable)

16

Make low carbon heating easy to control

Make low carbon heat systems easy to install

Improve low carbon heating systems



Consumer’s data creates opportunities for

retailers, manufacturers and networks

18


However, consumers will need protecting and

none of this will be low carbon without policy

19



If energy services could guarantee people got the comfort

they wanted, they might not care how it was delivered

21


What comes first?

22

Policies Energy Service

Providers


A Living Lab so we can all move forward together

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C O N S U M E R S

P R O D U C T M A N U F A C T U R E R S

ENERGY

SERVICE

PROVIDERS

REGULATORS

POLICY

MAKERS


We are using the Living Lab to accelerate innovation

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Moving five owner

occupiers from gas

to heat pumps

Helping retailers

learn how to sell

energy as a service

Helping partners

around the

country

Learning how to

design smarter

protection

Helping

manufacturers

test new products


Summary

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Start with the consumer,

not the technology

Smart homes enable businesses

to sell energy as a service

Consumers’ choices could

show the sector what they

want from energy

Services could create new

opportunities for retailers,

manufacturers and networks

Use our Living Lab to learn

how to operate in the future

low carbon energy system

Heat decarbonisation will

require significant market

changes/policy drivers

[email protected]

@MatthewLipson

Documents

How can “heat as a service” help decarbonise UK heating? · How can “heat as a service” help decarbonise UK heating? Matthew Lipson 8 May 2019