How Chicagoland Executives & Entrepreneurs are Leveraging LinkedIn

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    How ChicagolandExecutives &Entrepreneursare Leveraging LinkedInJuly 2011

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    With over 100 million users, LinkedIn has quickly

    become a social media giant. The website has

    differentiated itself by creating a professional networking

    space as opposed to a purely social one. It is a space

    that allows users to keep their professional experience

    front and center. Yet how are high-level executivesand business owners using this powerful networking

    tool? Dignitas surveyed the LinkedIn proles of 100

    high-level executives and local business owners in the

    Chicagoland area to determine how these individuals

    are utilizing LinkedIn to expand their networks.

    A complete LinkedIn prole contains many different

    components including but not limited to a users

    personal summary, career prole, education,

    recommendations, contact settings, and groups and

    associations. The summary is a written paragraph

    highlighting an individuals personal and professional

    attributes while the career prole lists experience in a

    resume-like format. The education section can include

    anything from a high-school degree to a Ph.D. along

    with extracurricular activities. Recommendations give

    users an opportunity to gather references from otherprofessionals.

    Contact settings allow individuals to indicate whichtypes of LinkedIn connections they are seeking from

    people outside of their immediate network. Examples

    include getting back in touch, new ventures, o

    job inquiries. Groups and associations are organized

    networks of people surrounding commonalities such as

    an alma mater or work place that an individual can join.

    These components are all part of building a prole tha

    displays an individuals professional achievements

    However, LinkedIn also enables users to display

    their current efforts. Through posts, individuals can

    demonstrate their professional knowledge and acumenOther social media accounts are easily integrated, namely

    Blogs andTwitter. Users can also publicize events they

    are attending or organizing. By building a strong prole

    and network of connections, LinkedIn users can scale

    their networking process in a way that was previously

    impossible.

    Dignitas 2011Chicagoland

    Executive Survey

    Overview

    How are high-level executives and business ownersusing this powerful networking tool?

    1

    68% of LinkedIn usersare over the age of 35

    - LinkedIn

    http://www.twitter.com/http://www.twitter.com/http://www.freesourceagency.com/http://http://www.linkedin.com/http://www.linkedin.com/http://www.freesourceagency.com/http://http://www.twitter.com/
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    Trends between contact settings, connections and

    groups and associations proved inconsistent. For

    proles in business services, manufacturing, consumer

    services, and real estate industries, the number of

    contact settings selected moved in the same direction

    as groups and associations and connections; yet,for proles in the nancial services, healthcare, and

    technology industries, the number of contact settings

    selected moved inversely to groups and association and

    connections. Overall, survey participants selected

    between three to four contact settings on each of thei

    proles out of the eight potential settings. Executives and

    business leaders, between the ages of 30 to 39, had on

    average ve to six contact settings on their proles, the

    highest number of contact settings relative to other agegroups. Overall, younger business leaders were more

    open to establishing new connections. The number o

    contact settings decreased for each subsequent age

    group over the age of 40.

    Profle Completion

    3

    The number of contact settings decreased for eachsubsequent age group over the age of 40.

    Dignitas 2011Chicagoland

    Executive Survey

    Contact Setting Participation Number of Contact Settings by Age

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    Robin Dunbar, a professor at Oxford University has

    proposed a theory as to the amount of interpersonal

    relationships an individual can maintain. His theory holds

    that the human brain limits the amount of connections

    someone can make to 150. However, with tools such

    as LinkedIn, that number is being challenged. The

    ability to stay connected to people is being redened.

    Social networks can now be expanded beyond what

    was previously possible through technology. LinkedIn

    offers the ability to scale professional networks and

    maintain them more efciently than ever previouslypossible.

    Connections are how one builds a network within

    the LinkedIn environment which in turn markets their

    professional brand and creates opportunities for

    communication. People within a proles immediate

    network, i.e. connections that have requested and

    been accepted by the user or have been requested

    by the user, are rst degree connections. Someone

    outside of this immediate network but connected to a

    rst degree contact is a second degree connection.

    A connection via a second degree contact is a thirddegree connection and those outside of third degree

    connections are considered out of your network. It is

    valuable for a LinkedIn user to have a large network to

    extend their professional brand and lower the degree of

    connections between them and other LinkedIn users,

    making introductions easier to attain.

    4

    A prole of over 50 connections can be considere

    actively managed. Dignitas research found that a

    majority of the Chicago proles are being actively

    managed. However, it is apparent that usage is also

    dependent on industry. The executives and business

    owners reviewed for this survey were categorizedinto the following seven industries: business services

    consumer services, nancial services, technology, rea

    estate, healthcare, and manufacturing. Connections

    were then broken into tiers. Tier 1 = 500+ connections

    Tier 2 = 400-499 connections; Tier 3 = 300-399; Tie

    4 = 200-299; Tier 5 = 100-199 connections; Tier 6 =

    50-99 connections; and Tier 7 = under 50 connections;

    Overall, the average number of LinkedIn connections

    observed was approximately 98. Almost half the

    proles examined had fewer than 50 connections while

    less than 10% had over 400 connections. Health careand manufacturing were the only two industries lacking

    executive and business owner proles with an excess o

    200 connections while business services and technology

    were the only two industries with proles exceeding 500

    connections.

    Connections

    Dignitas 2011Chicagoland

    Executive Survey

    Participants by Number of Connections

    Benets of LinkedIn

    publicize professional accomplishments

    research prospective clients & customers

    grow your social network

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    It is not surprising that health care and manufacturing

    had the least number of connections given that theirclients needs are more specialized. However, the

    remaining ve industries all have a lot to gain from

    growing their LinkedIn networks and potential client

    bases. The low number of proles falling within tiers

    1 through 3 indicates that executives and business

    owners may not be taking full advantage of LinkedIn as

    a networking tool.

    According to Arbita, the average age of a LinkedIn user

    is 41. Dignitas Chicago-based survey also found the

    average participant to be in their forties. However, age

    was not a driving factor in the amount of connections

    a prole contained. Half of executives and business

    owners in their fties had fewer than 50 connectionsAt the same time, a surprising majority of those in thei

    thirties had fewer than 50 connections in spite of thei

    likely high level of comfort with technology. Participants

    in their forties were the only age group found with proles

    containing an excess of 500 connections. This could be

    due to their median position in regards to comfort with

    technology and years spent networking before the rise

    of social media.

    The low number of connections observed for younge

    LinkedIn users is an indication that the surveyed

    young executives and business owners are choosingnot to utilize LinkedIn as a forum for peer networking

    or to generate business leads. Rather, they are using

    LinkedIn as a channel for distributing a limited amount

    of information about themselves and their company

    By not utilizing LinkedIn as a networking tool, younger

    executives and business owners are potentially missing

    out on an opportunity to catch up to their senior peers in

    the size of their professional network.

    Connections

    5Dignitas 2011Chicagoland

    Executive Survey

    Number of Connections by Age

    I cant think of a better way tomanage ones online reputationon the web than a LinkedInprole...

    - Mario Sundar

    Active, daily use of LinkedInwill..turn cold calls into warmhandshakes, shortening sales

    cycles and giving you greatershare of wallet throughstronger relationshipmanagement.

    - Freesource Agency

    Connections 20-29 30-39 40-49 50-59 60+ Total

    Under 50 100% 37% 34% 49% 69% 45%

    50-99 0% 25% 16% 13% 23% 16%

    100-199 0% 25% 25% 13% 0% 17%

    200-299 0% 13% 11% 16% 8% 12%

    300-399 0% 0% 2% 3% 0% 2%

    400-499 0% 0% 5% 6% 0% 4%

    500+ 0% 0% 7% 0% 0% 3%

    http://www.freesourceagency.com/http://http://www.freesourceagency.com/http://
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    6

    Business leaders in their thirties and forties featured

    LinkedIn proles with above average levels of activity,

    completeness and detail in terms of number of

    connections, number of contact settings, membership

    in groups and associations, and detailed information

    about their professional experience, and education.There were more executives and business owners in

    their forties with LinkedIn proles than any other age

    group even though thirty-year-olds stand to gain the

    most from LinkedIn since rapid network expansion

    could lead to professional and client development

    opportunities earlier in their careers.

    Overall, while the majority of Chicago area business

    leaders have LinkedIn proles, they are generally

    not completed proles, potentially missing out on

    prospective sales and client leads. A completed

    LinkedIn prole provides exposure to consumers andclients. For example, websites such as Secondmarket.

    com (who deal with alternative investments) connect

    executives LinkedIn proles to their companies

    information page.

    With nearly half of the proles Dignitas surveyed

    having less than 50 connections, it is apparent that

    many Chicago area business leaders are using

    LinkedIn for moderate exposure. The selectivity of

    these lean networks may provide more information

    than their actual proles. There is relevant information

    available by reviewing a persons LinkedIn network. Aside from discovering shared connections,

    one can see what trends exist within a users network

    what industries the individual is reaching out to, what

    social circles they are a part of, and who they have

    recently connected with. These observations can help

    build a framework for outreach and client management.

    As discussed, a good way to increase ones connections

    is through joining groups. However, since there are

    so many groups to choose from and so few people

    who participate in more than one group, choosing the

    right group is important. In the interest of professiona

    development, networking groups and industry-specic

    groups are widely used and provide a good opportunity

    for building your network. An alma mater group

    while not as highly utilized, will link you to people who

    have a strong unifying bond that may allow for easie

    communication. Aside from groups, it is also importan

    to remain open to invitations in order to connect to morepeople. A high number of contact settings paves the

    way for more networking requests and building a broade

    LinkedIn network.

    Implications

    A completed LinkedIn prole provides exposure toconsumers and clients.

    Dignitas 2011Chicagoland

    Executive Survey

    LinkedIn Resources

    mariosundar.com

    smartblogs.com/socialmedia

    christinehueber.com/blog

    http://www.secondmarket.com/http://www.secondmarket.com/http://www.secondmarket.com/http://www.mariosundar.com/http://www.smartblogs.com/socialmediahttp://www.christinehueber.com/bloghttp://www.christinehueber.com/bloghttp://www.smartblogs.com/socialmediahttp://www.mariosundar.com/http://www.secondmarket.com/http://www.secondmarket.com/
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    Dignitas111 East Wacker Drive

    Suite 2920

    Chicago, IL 60601

    (312) 651-6130

    www.mydignitas.com

    www.lifeoptimized.me (blog)

    Dignitas is an exclusive advisor that is redening the parameters of a multi-family ofce by offering a diverse

    array of life management and high-end concierge services. We are a full service practice offering the depth and

    comprehensive services of a private family ofce, as well as a pivotal point of contact to a highly skilled network

    of professional life and wealth management partners. Dignitas orchestrates an exclusive collection of business

    and personal services to truly support a clients whole life needs from stocks to speeches, bonds to Bond

    Street, taxes to travel Dignitas is way above and far beyond.

    Research Conducted By:Matthew Litwiller

    Kimberly Johnson

    7Dignitas 2011Chicagoland

    Executive Survey

    Contact Inormation

    http://http//www.mydignitas.com/index.htmlhttp://http//www.mydignitas.com/index.html