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How Content Marketing is Changing the Way we Market
Public Relations Manager VantagePoint Marketing
Andrea Simrell
Defining Content Marketing
• “Content marketing is a strategic marketing approach focused
on creating and distributing valuable, relevant and consistent
content to attract and retain a clearly-defined audience — and,
ultimately, to drive profitable customer action.”
– Content Marketing Institute
Defining Content Marketing
• “Content marketing is a strategic marketing approach focused
on creating and distributing valuable, relevant and consistent
content to attract and retain a clearly-defined audience — and,
ultimately, to drive profitable customer action.”
– Content Marketing Institute
Defining Content Marketing
• “Content marketing is a strategic marketing approach focused
on creating and distributing valuable, relevant and consistent
content to attract and retain a clearly-defined audience — and,
ultimately, to drive profitable customer action.”
– Content Marketing Institute
Defining Content Marketing
• “Content marketing is a strategic marketing approach focused
on creating and distributing valuable, relevant and consistent
content to attract and retain a clearly-defined audience — and,
ultimately, to drive profitable customer action.”
– Content Marketing Institute
Current Content Marketing Landscape
Source: “B2B Buyer’s Journey,” LinkedIn
• The 4 most important factors for buyer’s willingness to engage
with a vendor
Understands my company’s business model
Is a subject matter expert/thought leader
Provides valuable consultation, education or tools
Knows my company’s products/services
26%
25%
25%
25%
Current Content Marketing Landscape
Sources: Web.com Small Business Forum, Forrester Research, Dealer Source Group
Awareness Interest Consideration Intent Evaluation Purchase
Old Funnel Model
New Funnel Model
Marketing Sales
Marketing Sales
Current Content Marketing Landscape
• Buyer journey starts online
• 68% begin with search engines
• 40% start at a vendor’s website
• 25% initiate their search from an email from a peer or other
trusted source
• 90% of the buyer’s journey is complete before a sales person
is ever involved
Sources: Web.com Small Business Forum, Forrester Research, Dealer Source Group
Current Content Marketing Landscape
B2B marketers who blog generate
67% more leads. (SocialMediaB2B)
85% of B2B
marketers reported that the number one
benefit of social marketing is
generating more business exposure.
(Social Media Examiner)
81% of B2B decision
makers use online communities and blogs to
help make purchasing decisions.
74% use LinkedIn, and
42% use Twitter. (Marketing Think)
67% of buyers rely more on content to make
purchasing decisions than
1 year ago (Demand Gen Report )
Current Content Marketing Landscape
• Shift in B2B Researcher Demographic
Source: Google/Millward Brown Digital, B2B Path to Purchase Study, 2014.
29% 35-44
27% 18-34
26% 45-54
18% 55+
46% 18-34
22% 35-44
19% 45-54
13% 55+
2012 2014
Current Content Marketing Landscape
Source: Starflight Media, 2015
Current Content Marketing Landscape
CHANNEL EXPLOSION
Events Direct Fax Direct Mail Telephone TV Radio Print Display
IM Email Events Direct Fax Direct Mail Telephone TV Radio Print Display Cable TV Website Search Online Display
IM Email Events Direct Fax Direct Mail Telephone TV Radio Print Display Website Search Online Display Paid Search Landing Pages Microsites Online Video Webinars Affiliate Marketing
Mobile Email SMS IM Email Events Direct Fax Direct Mail Telephone TV Radio Print Display Website Search Online Display Paid Search Landing Pages Microsites Online Video Affiliate Marketing Webinars Blogs RSS Podcasts Contextual Wikis Social Networks Mobile Web
SnapChat/Poke Apps/Push Notifications Group Texting Social DM Voice Marketing Mobile Email SMS + MMS IM Events Email Direct Fax Direct Mail Telephone TV Radio Print Display Website Search Online Display Paid Search Landing Pages Microsites Online Video Affiliate Marketing Webinars Blogs/RSS Podcasts Contextual Wikis Social Networks Mobile Web Behavioral Social Media & Ads Virtual Worlds Widgets Twitter Mobile Apps Geolocation Pinterest Vine
< 1990 1990s 1999 2000s 2016
Source: ExactTarget
Current Content Marketing Landscape
Source: Starflight Media, 2015
Current Content Marketing Landscape
Source: Starflight Media, 2015
Content Marketing’s Impact on PR
• “The role of PR within B2B organizations has shifted from simply
disseminating news to sharing insight relevant to core
constituencies.”
– The Council of Public Relations Firms
Content Marketing’s Impact on PR
Old Mentality Today’s Mentality
Audience Journalists Journalists + Influencers
Channels Traditional media Traditional + owned media
Content Type Press releases Press releases + ebooks, whitepapers, blogs, videos, etc.
“Searchability” Not a consideration SEO considerations
Measurement Ad value equivalency Outcome measurements
Current Content Marketing Landscape
Source: 2015 B2B Content Marketing Trends – North America: CMI/MarketingProfs
= 91%
Keys to Effective Content Marketing
• Rooted in strategy
• Eight questions to ask when developing your content marketing
strategy:
• What business goals can be supported by content marketing?
• What keywords do you want associated with your brand, product or
service?
• Who are you trying to reach?
• What are customers looking for from your content?
• What action do you want them to take?
• Where will you house content?
• How will people find your content?
• How can we support ongoing content development?
Keys to Effective Content Marketing
• Addresses different types of content consumers
• Researchers
• Influencers
• Decision makers
Keys to Effective Content Marketing
• Meets needs throughout the relationship
Discover Consider Onboard Use Advocate
Blog Social media posts found via search Media relations
Website content In-depth content with lead capture form
How-to pieces Product-focused information
Targeted e-newsletters Follow on social media
Case studies Ongoing training
Keys to Effective Content Marketing
• Is intentional
• Focuses on needs, wants and interests of audiences
• Provides “help” over “hype”
• Answers questions and offers solutions
What the audience
cares about
Your company’s
offering and expertise
Content “sweet spot”
Keys to Effective Content Marketing
• Drives SEO
• Created for a specific audience
• Sounds natural
• Incorporates long-form content
• Includes high-authority references
Keys to Effective Content Marketing
Content Coverage
[Earned Media]
Content Broadcasting [Owned Media]
Content Distribution [Paid Media]
• Utilizes a variety of dissemination tactics
Keys to Effective Content Marketing
• Can be measured and quantified
• Views and reach
• Shares and other engagement
• Traffic
• Share of voice
• Lead generation
• Journey completion rate
• Conversion
Content Marketing Impact
• Increased brand awareness
• Attracts new visitors through search
• Provides fresh content to search engines
• Supports trusted thought leadership position
• Capitalizes on industry trends and meets changing marketing needs
• Generates material for sales team and channel members
Content Marketing Impact
Source: “Content Marketing ROI,” Kapost