How Do People Behave in Organisations Intro

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Choices we make

Choices we make.ppsx
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OrganisationalBehavior

PGPM 2013-15

Term IPoornima Gupta

[email protected]
mailto:poornima@fmailto:poornima@fmailto:poornima@f


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Introduction

This course is about the way people actuallybehave in organisations

It deals with helping you to improve your ownpersonal competency in understanding anddealing with the many human problems thatarise in complex organisations, especially intodays globalized scenario.

org beh outline.doc
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Introductioncont..It attempts to answer some questions such as:

Why are some employees hostile and others apathetic? Why do some people restrict their output?

Why do superiors so often get unintended consequences fromissuing simple directions? Why are some groups enthused about their work and others not

so? Why well intended company policies fail to excite all employees

in the same way?

And many more

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Objectives

This course therefore attempts to help

nurture students faith that there is order inthe human behaviour.

org beh outline.doc


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Objectives cont

That mans reaction is not a chaotic chance

affair, that within limits, it is predictable.


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Objectives cont

Knowledge and skillful diagnosis of human

behavior, our own as well as others, can helpus to become more realistic, moreunderstanding , and in turn, more productive.


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Topics to be covered Human Problems of Administration Individual Behaviour

Individual Characteristics

Ability & learning Personality Perception Motivation

Attitudes & Job Satisfaction

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What is an Organization?


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ORGANIZATIONIS

A COLLECTION OF

PEOPLEWORKING TOGETHER

IN ADIVISION OF LABOR

USING ALLOCATED RESOURCES

IN AN EFFECTIVEAND EFFICFENTWAY

ON A RELATIVELY CONTINUOUSBASIS

TO ACHIEVE A COMMON GOAL.


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Types of Study Variables

Independent (X) The presumed cause of

the change in thedependent variable (Y).

This is the variable thatOB researchersmanipulate to observe thechanges in Y.

Dependent (Y) This is the response to X

(the independentvariable).

It is what the OBresearchers want topredict or explain.

The interestingvariable!

X Y Predictive Ability


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Mintzbergs Managerial Roles


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Mintzbergs Managerial Roles(contd)


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Mintzbergs Managerial Roles(contd)


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How are Paradigms created Paradigms
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History of Management Thought

Adam Smith- Division of Labour

Fredrick Taylor

Scientific Management One best way Select train & teach Cooperate Divide work & responsibility among managers & workers


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Henri Fayol- Administrative theory

Max Weber- Structural Theory

Mary Parker & Chester Barnard- Social Man Theory


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Elton Mayo- Human Relations Hawthorne Studies


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l l


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Rational System Vs SocialSystem

RATIONAL SYSTEM

Prescription

Efficiency

Fear

Detached

Legalize

Concerned withbehaviour only

Parity and justice

SOCIAL SYSTEM

Description

Effectiveness

Encouragement

Involved

Built in the job

Concerned withAttitude andBehaviour

Honour and Dignity


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Functional View

Finding the Villain

We discuss rights and wrongs of a situation

rather than the cause of it

Documents

How Do People Behave in Organisations Intro