How do we learn to trust?

Question # 1: Why do people want to trust each other?Question # 2: How well do we understand each other’s values?Question # 3: How competent are we?Question # 4: How openly do we communicate?Question # 5: How much time do we spend on controlling?Question # 6: How similar are we?Question # 7: How often do we rotate leadership roles?

Question # 1

Why do people want to trust each other?

In the sharing economy / access economy / collaborative consumption economy / crowdsourcing economy, we want to share access to different resources / assets such as vehicles and buildings.

In these types of economies, complexities will emerge around risk, discrimination and accountability that will require not just new regulatory and legal frameworks but a different organizational mindsetto find a way through.

Adapted fromhttps://hbr.org/2015/10/the-changing-rules-of-trust-in-the-digital-age

In the West, the function of trust is to explore and establish possible fertile

ground for future opportunities.

https://hbr.org/2015/02/understanding-trust-in-china-and-the-west

In China, the function of trust is to protect and

establish feelings of safety initially.

https://hbr.org/2015/02/understanding-trust-in-china-and-the-west

Guanxi is a Chinese concept referring to the tight social networks that shape Chinese society. Almost automatic trust exists between people in the same guanxi, but trust is never assumed outside of it.

So distrust becomes a default. Only if one is certain that a new relationship will not threaten, but rather preserve, the interest of one’s closest relationships, will trust then be given.

https://hbr.org/2015/02/understanding-trust-in-china-and-the-west

Question # 2

How well do we understand each other’s values?

https://www.teacherspayteachers.com/Product/Questions-to-discover-your-values-1329394

Question # 3

How competent are we?

A person is trustworthy, if she / he is

1. competent in the relevant matter, 2. reliable, and3. honest.

https://youtu.be/1PNX6M_dVsk

Children as young as 4 are more apt to seek and believe information from instructors whom they perceive to be more competent.

https://hbr.org/2014/03/who-can-you-trust/ar/1

Question # 4

How openly do we communicate?

Trust facilitates the exchange and acceptance of ideas. When people trust each other, they share information more.

http://hbr.org/2013/07/connect-then-lead/ar/2https://hbr.org/2012/10/how-to-build-trust-in-virtual

http://jcmc.indiana.edu/vol3/issue4/jarvenpaa.html

When people on a team have begun to interact, trust is maintained by a highly active, proactive, enthusiastic, generative style of action.

The key to good communications

is not quantity but quality.

https://hbr.org/2012/10/how-to-build-trust-in-virtual

Further inspiration

https://www.teacherspayteachers.com/Product/Openness-2465214

Question # 5

How much time do we spend on controlling?

Trust and control are indeed opposite.

Trust is the expectation of a future behaviour by another party without the ability to directly control their actions, while controls are the establishment of rules to ensure behavioural compliance.

Andrew Maxwell.http://www.mixprize.org/blog/transcending-trade-between-freedom-and-control

Question # 6

How similar are we?

We tend to trust others who we perceive to be similar to us because we believe that those individuals will react to various situations in ways that we can understand.

https://hbr.org/2012/10/how-to-build-trust-in-virtual

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Question # 7

How often do werotate leadership roles?

Study shows that on teams that had a high degree of trust, power had been shifted among the members depending on the stage of the project.

https://hbr.org/2012/10/how-to-build-trust-in-virtual

Further inspiration

https://www.teacherspayteachers.com/Product/What-is-good-leadership-1489536