How Experiential, Social,

and On-demand Learning Trends Impact

Your Design

Reuben Tozman, @edCetraTraining

Aaron E. Silvers, @aaronesilvers

In t

he n

ext

hour…

We’re addressing Learning Experiences Social Learning Learning-on-Demand

Exp

eri

ence

D

esi

gn Grok Inquire Design

Ass

um

pti

ons

…

Things we’re putting in a

box untouched for today’s exercise:•Compliance training

•The LMS•Prescribed “Learning”•Access by Org Chart

Ass

um

pti

ons…

All objects are identifiable

The cloud is a single

system Individual computers are

processors for the cloud

The cloud connects what

we share about ourselves,

who we know, where we

are and where we need to

be. We willingly share this

information.

Experiential LearningGrok

Exp

eri

enti

al

Learn

ing a new, inverted lens

with which to revisit the phenomenon of learning in a technology mediated

landscape.

Exp

eri

enti

al

Learn

ing

Qualities of learning

experiences:Self-confidenceBelief that one can

improveJoy, surprise and awe

Desire to connect with

others to share the

experienceShared sense that

relationships are strengthened as a result

Exp

erie

ntia

l

Learn

ing

The notion that the

future can enhance the

present is a wonderful

and insightful concept.

Very nice: ‘The latent

potential of a future

experience.’

Don Norman,

“The Design of Everyday

Things”

Experiential LearningInquire

Exp

eri

enti

al

Learn

ing

In your life, what was

one learning experience you had that helped influence

the person you are today? How would you

describe what you were like before it? How did you change?

Exp

eri

enti

al

Learn

ing

What audiences would

benefit from learning

experiences in your

organization? What activities would

they participate in? To what ends would

they develop? How would you gauge

success (what problems would this

solve)?

Exp

eri

enti

al

Learn

ing What are some big,

overriding themes that

can orient the design

of separate learning activities towards something "bigger?"

Experiential LearningDesign

Exp

eri

enti

al

Learn

ing Consider the last work

of eLearning you helped to create. What

were its goals? What performance

outcomes were married to the broader

effort the eLearning

was created to affect?

Exp

eri

enti

al

Learn

ing

What challenges to the status quo would

the overall design of a

learning experience present to your stakeholders? What would they

stand to gain?

Learning On DemandGrok

Learn

ing O

n

Dem

and Growing catalogs of

content

Unknown unknowns Achieving context

Learn

ing O

n

Dem

and

Accessibility vs. Aesthetics

Different devices and

requirements Measuring against

learning objectives Satisfying compliance

requirements

Learn

ing O

n

Dem

and The semantic web

connects data from different sources, connecting to the real

thing.

Learning On DemandInquire

Learn

ing O

n

Dem

and We are always told,

information is not training. How does Google® change the

need for training?

If we can embed communication into inanimate objects, surely we can embed

learning into our workflow

Learn

ing O

n

Dem

and In the last eLearning

project you worked on,

what elements could

have been embedded

into your work environment?

Learning On DemandDesign

Learn

ing O

n

Dem

and If you redesign

Google® as a learning

system, how would it

change? What features would

you add, take out, modify?

Learn

ing O

n

Dem

and

How do your design process and workflow

differ from eLearning

when designing Learning On Demand

materials? What information do

you need to design? Who has these data?

Social LearningGrok

Soci

al L

earn

ing

Every culture with more than one person

in it is a social culture.

Soci

al L

earn

ing

More and more systems are integrating social

capabilities into global

business social media

efforts In a professional setting, it is acceptable to expect

outcomes from participation in social

media streams?

Soci

al L

earn

ing Messages, memes,

information and misinformation spread

through social channels.

Soci

al L

earn

ing Social learning has

always been around and part of formal education and training. What is different are

the tools.

Social LearningInquire

Soci

al L

earn

ing Social learning is often

equated with informal

learning. How do you

differentiate? How do you use this

distinction in design and planning?

Soci

al L

earn

ing What design options

do you have for social

learning? Do different tools yield

different outcomes?

Soci

al L

earn

ing

How do you formally

plan for social learning

as part of the broader

learning experience?

Social LearningDesign

Soci

al L

earn

ing Design a system that

both offers social learning and integration with more

formal learning structures? What would the user

interface look like?

Soci

al L

earn

ing What would the ISD

process look like if you

were only designing

social learning?

AnalyticsHidden Presentation Bonus

Analy

tics

Focusing only on analytics that could apply to social learning, what would

bring out the value of

social learning to your

organization?

Desig

n Prin

ciple

s

Design utility beyond the

intervention

Manage content that needs to be

managed

Widen the path of content delivery –

allow exploration beyond what your

trying to teach

Whenever possible allow the web to

understand your content.

Closing Thoughts

Thank Yo

u!

Reuben Tozman,

@reubentozman

http://edcetratraining.com

Aaron Silvers,

@aaronesilvers

http://about.me/aaronesilve

rs