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How Finance at Molson Coors Influences and Executes
Transformational Change
Presented by:
Christine Watkins, VP of FP&A and Business Transformation
FP&A Innovation Summit
February 2015
Key Components required to set yourself up for a
Successful Business Transformation
Key Components to consider
Capability & Capacity
(4 change)
Sequence & Cadence
Roles & Responsibilities
Business One Way Program
Business One Way is a multi-year finance
transformation effort to evolve the finance
organization by:
Improving our processes and standardizing our data and tools
Accelerating decision making to support the business
Optimizing transactional activities (manual vs. automated)
Developing a fit-for-purpose organization
Brilliant Execution Methodology
Capability & Capacity
(4 change)
Lessons Learned: • Answer the questions:
• Who knows how it works today? • Does the resource and company have the
bandwidth for this change? • Do you have Executive sponsorship
• Right people, right role • $$$ to support gaps • Analysis of company wide
initiatives (Prioritization) • Project team set up for success • Business Users set up for success
(multiple impact points)
• Business Resource Impact
• Available Business Resource Allocation
• Company Wide Initiatives
• End User Impact Analysis
• IT Impact
Tools we use to Ensure Success
Available Resource Allocation
What OTHER company initiatives are
PULLING on resources?
Company Wide Initiatives
Sequence & Cadence
Lessons Learned: • Managing the “burning platform”
in multi-year programs • Understanding the long term
roadmap • Too early, too often…or not
enough (audience matters) • Tying long term benefits to short
term pain • Don’t over promise • Diligently manage “Scope Creep”
Continue Governing Changes
Global
Consolidations
Blueprint (for
BPC)
MCBC Consolidations
Europe Consolidations/
Cognos Replacement
2014 2015 2016
Global FP&A Blueprint
(for BPC)
Global FP&A Process Phased Roll-out
Create interim SCoA mappings for
all Business Units
Europe Management Reporting
Solutions (Cognos)
10
Program Sequence & Cadence
Parallel
Parallel
2017
UK/US SCoA and COPA
Transformation (RP9 SLO)
Canada SCoA and COPA
Transformation (RP1 SLO)
Europe Instance Consolidation
Our Ways of Working
(FMD Governance & EPM Realization) Profitability Statements
(MACO P&L Implementation within COPA)
Treasury Phase 2 Bank Onboarding
P2P
SCFD
Complexity & Challenges of our Global Consolidations Project
11
Europe If you implement SCoA
before you decommission Cognos –
you BREAK COGNOS
If you decommission Cognos before you
implements SCoA – you BREAK BCS
UK – If you update SCoA in RP9 (before you move
from BCS to BPC) then you have an issue with
BCS mapping
Canada
If you do the SLO in CA (before you move from BCS to BPC) then you
have an issue with BCS mapping
US/ MCI
If you update SCoA in RP9 (before you move from BCS to BPC) then you have an issue with
BCS mapping
The complexity and timing of SCoA, Cognos, BPC & SLO(s) make this
a big hairy audacious project
Change Management Toolkit
• Stakeholder Mapping • Stakeholder Impact • Change Impact • Communications Plan • Training Plan • Training Calendar
Detailed Communications Plan
Keep it Simple and Have FUN!
Get Creative and Add Levity!
Roles & Responsibilities
Lessons Learned: • Right people in the right role • Bandwidth to carry out role • Clear Role Definition
Detailed day-to-day responsibilities
Documented decision makers • Detailed on-boarding • Reinforce early and often
Sponsor
Project Manager
Team Members
Change Manager
Project Lead
Do different people need to fill
these roles?
Should fulfilling a project role be
developmental for a person?
Are there any missing key roles that you
would add?
How complex does a change have to be before these roles require a full-time person exclusive to
each role?
Would you ever have more than one
Sponsor? Lead? PM?
Key Project Roles
As of 1/5/2015
BOW Players: 2015 Program Organization Chart
Program Manager: Cheryl Johnson IT Solutions: Brian Mugge MCI BP: Trent Krause CA BP: Rick Kneebone Europe BP: Jason Smith/Akos Kontar
Executive Sponsor Gavin Hattersley
Regional Leads Canada: Lynn Westover Corporate/MCI: Jenny Latas Europe: Claire Carrigan
Program Lead Christine Watkins
IT Lead Rick Kneebone
Steering Committee Gavin Hattersley, CFOs, Christine Watkins, Brian
Tabolt, Brenda Davis
Governance, Process Model, & P&L
Templates
Lead: Lynn Westover
Project Mgr:
Sook-Ying Cojita
Change Mgmt: Ann Mowat
Tech Lead:
BI BP
Purchase to Pay
Lead: Gary Walker
Project Mgr:
TBD - HP
Change Mgmt: Claire Carrigan
Tech Lead: Thad Nagel
Supply Chain Finance Data
Lead:
Greg Snyder
Project Mgr: Jenny Latas
Change Mgmt:
Jenny Latas
Tech Lead: BI BP
Treasury Bank Onboarding
Lead:
Jason Charpentier
Project Mgr: TBD – GXS
Change Mgmt:
Jenny Latas
Tech Lead: TBD/
GXS SWIFT
Change Management Program Lead: Jenny Latas Corporate/MCI: Cambria Olson Canada: Ann Mowat Europe: Claire Carrigan IT Advisor: Cambria Olson
Global Consolidations (BCS/SCoA/COGNOS/ECC)
Global Lead:
Christine Watkins (through Feasibility)
Project Mgr:
Cheryl Johnson
Change Mgmt: Cambria Olson – Global
Consolidations/BCS Claire Carrigan – Cognos /
ECC / SCoA
Tech Lead: Olivier Daoust/Deloitte
18
3rd Party Partners:
Partners
Tom Bendert
Joe Mastro
Susan DiZerega
Lead:
Rob Ried
SME’s: Erik Ryan
Process Owners Group Global Controllers Finance Directors
We are ONE TEAM – Be a Great Team MEMBER!!
19
Being a good team player isn't always easy. We will have tight deadlines, strict
budgets and ambiguous times.
This project is not ONLY a challenge, but a GREAT opportunity to SHINE, LEARN
new skills and be a leader!!
Help your team by:
• Using your strengths
• Clearly understanding your role
• Staying flexible and reliable
• Supporting other team members as much as you can
• Being positive and solving problems
• Raising concerns
Decides Decision
Steerco 1. Approve initial cost, scope, timeline, business case & changes to these 2. Approve design principles 3. Approve sustainment plan 4. Approve Go/No Go decision
Project Lead 1. Approve Overall Project Plan proposal 2. Approve Resource decisions (internal/external) 3. Approve PCRs (project change requests): cost tradeoffs, milestone changes
that do not affect go live dates or overall budget
Project Manager 1. Determine project processes w/PMO and any suggested changes
Process Owners 1. Approve business requirements 2. Approve communication strategy 3. Approve business readiness plan 4. Approve org design principles & final process design (end to end) 5. Approve training plan/schedule
Functional Leads, Project SME’s
1. Approve reporting requirements 2. Approve business simulation or test scenarios, BAT results against acceptance
criteria 3. Approve training materials
Who Makes Key Decisions?
Onboarding Team Members
• It is important to get your team members off to the right start!
• Comprehensive Onboarding Toolkit
Recap Set yourself up for a Successful Business Transformation
Capability & Capacity
(4 change)
Sequence & Cadence
Roles & Responsibilities
Use your tools consistently: • Decide, Plan, Do Review Methodology & Check list • Timeline with key milestones and detailed project plans • Resource Impact tools & Heat map • Change Management toolkit – Stakeholder identification • Team On-boarding materials including Roles, responsibilities & decision making guidelines
Questions?