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5 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
ORACLE PRODUCT
LOGO
How Oracle Uses Fusion Middleware: SOA, BPEL, BI, Identity Management, and ECM Inside Oracle Presenters:
Mark Field, VP, Oracle Application Labs Barry Geraghty, IT Director, Oracle Application Labs Chirag Andani, Director, Identity Management Services
We run the applications that run Oracle We drive enhancements based on our experience We share best practices with our customers
6 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
We’ve been on a journey..
The incorporation of Sun into Oracle
And we’re here to report back.
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What is the right amount to spend on IT Messaging?
12% IT Budget = Messaging
2% IT Budget = Messaging
What was that final number going to be?
8 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
Itinerary
• Where did we start? • What did we use? • What were the limitations and why did we
need to change? • How were we to measure success?
What does this mean for you?
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What did Oracle start with?
• Oracle Application server (OAS) 10.1.2 • HTTPs transport only • Very OAG XML dependent • Integration to ERP dependent on XML Gateway requiring
dual setup of Trading Partners • B2B Messaging deployed across several functional lines of business • A2A bridges use very heterogeneous “standards” (not deployed on
SOA architecture)
10 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
What did Sun start with? • B2B Messaging deployed across several functional lines of
business – Field Service: Field Dispatch for service the deployment – Quote to Fulfillment: Partner Orders, Product/Price Update – Supply Chain: 3PL Integration, EM – Finance: Customer & Supplier Invoicing
• Transmission – Over 10 different XML and EDI flavors – 3rd party tools & JCAPS perform message translation. – Different gateways for XML & EDI transmissions
• Additional messaging hub for A2A & Integration with E-Business Suite
11 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
After.
Node 1 Node 2 Node 3 Node 4
B2B Domain
A2A Critical
A2A Others
BAM
Hourly Peak SOA
Composites
3,800/hr Peak No Composite
35,000/hr Peak 30 Composites
Total: 5GB+1GB Backup
10,000/hr Peak 10-15 Composites
Total: 13GB +3GB
Total: 12GB +4GB
Total: 12GB +11GB
12 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
Oracle Fusion Middleware Architecture Our Current State • Expansion of domains and JVM’s without a single
second of downtime – 2 JVM’s to 20 -- 2 Nodes to 4 -- 1 Domain to 4
• Almost all patching HOT – Rolling Managed Server Bounce, DB utilizing RAC
• Enterprise Manager provides system level monitoring • Separate disaster recovery instance • Implemented six days after the quarter close and during
the quarter end freeze 13 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
Turned off Turned on
• 1,500+ Sun Information Highway interfaces
• Sun 10.7 ERP Instance Order, fulfillment, R11 ERP support instance
• Sun Messaging Architecture, third party messaging tools
• ONE Fusion Middleware 11g PS2 Integration
• 25 OAG and EDI messages
• 18 new A2A bridges
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Where were major deployments? • Customer support
– 80k/month B2b and 750k/month A2A transactions
• Partner orders – On track for over $1bn in XML orders first year – Order straight into GSI -- no more double entering, real
automation
• Fulfillment – Purchase orders (18k/mo) to manufacturers – Shipping instructions out to logistics provider (25k/Mo)
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You can apply the lessons we learned!
• Don’t get swamped - use throttling - set limits!
• Physical and logical separation
• Consider the long-term support costs
• Utilize the partner downtime features
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What does the future look like?
• Self-registration for new B2B partners
– Including independent end-to-end testing
– For support, supply chain, ordering
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18 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
Why Business Intelligence (BI) Matters
r its affiliates. All rights reserved.
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BI Matters
its affiliates. All rights reserved.
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How to Extract Wealth from Data • Everyone recognizes the need for BI • But how effective are most corporate BI solutions
• Look at a real example of common BI solutions • Look at Oracle’s own BI solution
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Sun BI Topology� • ���������� ����� ���
• ������������������� ��������
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Oracle BI Topology� Reporting Layer
powered by OBIEE
Analytic Data Warehouse
Global Corporate Data Warehouse
(GCW)
powered by Exadata
ERP
CRM
Service
OLTP Data Sources
Real-time Operational
Data
Operational Data Store (ODS)
powered by GoldenGate
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Alerts
23 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
Benefit
• Lower operational cost – very big savings • Greater value with all the data in one place • Elimination of duplicate data and time spent reconciling
of reports • Greater security and usage monitoring • Centralized management of data integrity and security • Consistent UI standards and user interaction • Centralized definition of metrics
24 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
The Ingredients of Oracle’s BI Success ���������� � ����
���������������������
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$� ��-���� �� ,������;7$� <������9���� ������� ��������������������������� !� �� �� !�����������#�� ��9��#��������������!�#� !���������� !��� �:���6�%���#������� ��9�������� ������������� �� �#� !� �������� ��:����������� ���� �����!������ 6�
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25 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
Result
• > 20,000 people use Oracle’s BI solution at Oracle • > 10 Million reports executed yearly • Sales, Marketing, Support
Contracts, Financials, Expense Reporting, Orders and Quoting.
• 5 TB of data • 100% BI uptime 24x7
Next: Security Access�
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Oracle Identity and Access Management Project: Why Did We Do It? • Security
• Establish Single Sign On
• Zero downtime�period
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• Internal applications deployed included • 1000+ partner applications • SSO, Email, Beehive, Files (Content), Portals, eBiz, SSA,
WebCenter �
• External applications deployed included • www.oracle.com, OTN, Oracle Partner Network, Oracle Forums,
eBiz, My Oracle Support (MOS)/Sun Support �
Scope of Identity Management Requirements
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Oracle Access Manager 11g
• Replace Oracle Single Sign-On 10g (OSSO) and converge Oracle Access Manager 10g (OAM) and Sun Open Single Sign-On (OSO)
What We Set Out to Do
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How We Did It Without Disruption Architected for zero downtime
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Rollout in Phased Approach�
• Phase 1 : Pilot User rollout (200 Users)
• Phase 2 : Pilot applications (2 applications)
• Phase 3 : 10% of all production traffic
• Phase 4 : 20% of all production traffic
• Phase 5 : 50% of all production traffic
• Phase 6 : 100% of all production traffic
31 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
�With Immediate Rollback if Required
• 35 application-based issues
• Zero downtime Rollback plan:
– 10g SSO servers available via LBR – Live traffic to flip to 100% 10g SSO
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Measurement of Operational Success Oracle Access Manager Application Stats
Item Metric
Total Partner Apps 1000
Total Monthly OAM Operations (External)
23.1 M
Total Monthly OAM Operations (Internal)
16 M
33 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
Oracle Internet Directory
• Create a single identity store
• Reduce cost • Eliminate data discrepancies
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Oracle Internet Directory • Internal Environment
• 2 MMR Replicas, 2 Fan-outs • Each MMR Replica is 4-node OID and 4-node RAC cluster, two
geographic sites • OID 11.1.1.1.0, RDBMS 11.2.0.2
• External Environment • 2 MMR Replicas, cluster configuration, two geographic sites • OID 11.1.1.1.0, RDBMS 11.2.0.2
Configuration Topology
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Oracle Internet Directory Global Oracle Identity Management Architecture
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• 54 Million LDAP ops/day on single replica
• 5 Billion operations/month
• Expanded LDAP footprint • Internal – 2.5 Million entries • External – 14.5 Million users • Groups – 250K+ static groups, up to 1M members/group, 600+
dynamic groups
How Much Traffic Does Our OID Handle?
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What’s Next: Oracle Identity Manager 11g
• Consolidate internal user and access provisioning
• Expand scalability
• Reduce provisioning cost and lead times
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Oracle Identity Manager 11g Oracle Identity Manager Architecture
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The story continues�
Provisioning /migrating to OIM 25% complete
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Oracle Fusion Middleware 11g
application infrastructure foundation
Complete – Integrated
Hot-pluggable – Best-of-breed