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Oyakhilome KSS Integrated Corporate Services Limited

How To Grow A Small Business

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Page 1: How To Grow A Small Business

Oyakhilome

KSSIntegrated Corporate Services Limited

Page 2: How To Grow A Small Business

Deciding on a?

Page 3: How To Grow A Small Business

• Characteristics of a Successful Entrepreneur• Step-by-Step Approach– Decide if you really want to be in business– Decide what business and where– Decide whether to start full-time or moonlight

• Selection Strategy• Things to Watch Out For• Required Activities– Comparative Evaluation– How to Evaluate a Specific Business you have in Mind– "For" and "Against" List– Get Completely Qualified

• Decision Time

Page 4: How To Grow A Small Business

Characteristics of a Successful Entrepreneur.• Guts: o you must have an

entrepreneurial instinct. o You must have an overwhelming

desire to have your own business.

o You must have the guts and dedication to be completely devoted to your goal.

"Be able to sustain a financial commitment to whatever business you start."

Page 5: How To Grow A Small Business

• Brains: o Plan to start before you start it – Common sense combined with appropriate experience is the necessary brainpower.

Page 6: How To Grow A Small Business

• Capital: o You will need seed money of your own plus

sufficient cash to maintain a positive cash flow for at least One year.(In some cases you don't need starting capital to hire other people because you might start by doing everything yourself)

Page 7: How To Grow A Small Business

Step-by-Step Approach

Decide if you really want to be in business:You will be putting some (not all, hopefully) of your net worth at risk. You will run the risk of becoming eccentric, meaning creating a life that is out of balance, with working hours taking away from other pleasurable activities. There may be levels of stress you have not experienced as an employee/employer.

Decide what business and where:Once you have decided you have the characteristics of a successful entrepreneur and that you definitely want to be in business, then you must decide which business is best for you and where to locate that business. Selection strategy is covered later on in this Session.

Page 8: How To Grow A Small Business

Selection StrategySelecting the wrong business is the most frequent mistake that start-up entrepreneurs make. Here is a checklist to help you select a successful one:

Page 9: How To Grow A Small Business

Things to Watch Out For:

• Impatience• Do not let overconfidence short-

circuit you from analyzing your selection of businesses carefully. You must not fear of hearing the negative aspects; it is much better to be aware of them and face them early on.

• Be realistic. Do not become lured by high rewards. They will come if you choose the right business and if you understand every aspect of the business before you open its doors.

"To get ahead in this business you do everything to get the job done."

Page 10: How To Grow A Small Business

Required ActivitiesThe most common mistake and the most costly one is not picking the right business to begin with. This is the time for soul searching.

•On the top of a blank sheet of paper, write an activity you like to do (make this the heading). Do a separate page for each activity or interest you have.

•On those same sheets list as many businesses you can think of that are related to that activity.

•On the same sheets list all the products or services you can think of that are related to that activity. Use your imagination and think of every possible product or service you could do.

•Make a list of businesses that do better in bad times (one may be appropriate for you). Some examples might be pawnshops, auto repairs and fabric stores.

IF YOU HAVE NOT DECIDED ON A BUSINESS, DO THIS:

Page 11: How To Grow A Small Business

HOW to maintain/Grow

a

Small

Business

F A S T

Page 12: How To Grow A Small Business

Content1. Startup Marketing2. Developing Structure for your Business3. 4 ways to Grow your Business4. Managing Difficult Employees

Page 13: How To Grow A Small Business

Startup MarketingGetting off the ground floor

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You have a new product

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You want it to go viral

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But traditional marketing doesn’t work

Page 17: How To Grow A Small Business

1. Buy Ads

4. Make aProfit

Traditionalmarketingmachine

3. Sell MoreProducts

2. Get MoreDistribution

Buy

Page 18: How To Grow A Small Business

It doesn’t work because consumers havemore choice and less time

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It doesn’t work because startupsdon’t have the money

Page 20: How To Grow A Small Business

You need a marketing elevator to get yourstartup off the ground

Push Button to:acquire usersbuild a brandget recommended

Page 21: How To Grow A Small Business

1. Build a remarkable product

2. Market to passionate influencers

3. Build loyalty through community management

Page 22: How To Grow A Small Business

1. Build a remarkable product

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“Something remarkable is worth talking about...It’sa Purple Cow… Remarkable marketing is the art ofbuilding things worth noticing right into your productor service.” Seth Godin

Page 24: How To Grow A Small Business

APPLE IPHONE

Page 25: How To Grow A Small Business

Remarkable is hard

It takes time to Build

Page 26: How To Grow A Small Business

“A lot of times, people don't know whatthey want until you show it to them.”

Steve Jobs

Page 27: How To Grow A Small Business

Let’s say you build a remarkable product soinfluential people can’t help but talk about it

Page 28: How To Grow A Small Business

The product is the marketing

Page 29: How To Grow A Small Business

“”But what if my product isn’t Google?

Page 30: How To Grow A Small Business

Watch, Listen and Iterate

Page 31: How To Grow A Small Business

Traditional methods

methods

+ R.P.L

Page 32: How To Grow A Small Business

Emerging Methods...Social media

Surveys

Interviews

Usability testing

Focus groups +Buy Ads

Make a ProfitSell More Products

Get More Distribution

Page 33: How To Grow A Small Business

2. Market to the passionate Influencers

Page 34: How To Grow A Small Business

10% influence the purchasingbehavior of the other 90%

Malcolm GladwellThe Tipping Point

Page 35: How To Grow A Small Business

Where do you find the influencers?

Page 36: How To Grow A Small Business

Ask the question...

Who do my customerslisten to?

Page 37: How To Grow A Small Business

Reach the GTBank user......not the “I bank with GTBank user

Hello, I’m GTBank

And I bank with GTBank

Page 38: How To Grow A Small Business

Methods

Page 39: How To Grow A Small Business

Word of Mouth Marketing

Evangelist MarketingViral MarketingGrassroots MarketingEvangelist MarketingCause Marketing

Brand BloggingBuzz MarketingProduct SeedingReferral ProgramsCommunity Mktg

Page 40: How To Grow A Small Business

3. Build loyalty throughCommunity Management

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A happy customer is thegreatest endorsement

Page 42: How To Grow A Small Business

Basically, it comes down to treat mewell and I’ll return the favor

Page 43: How To Grow A Small Business

Be a talk show host...not a preacher

Page 44: How To Grow A Small Business

Methods

Page 45: How To Grow A Small Business

Give a greatexperience

Give customers a voice

Listen

Foster customerreputations

Engage thecommunity

Page 46: How To Grow A Small Business

If you remember anything...

Most successful marketingelevators are about

making lives better

Page 47: How To Grow A Small Business

Structure for your Business

Developing