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How to Minimize the Cost of your Next Phone System

How to Minimize the Cost of Your Next Phone System · Make a list of the pros and cons of multiple phone system options before narrowing down specific. vendor options. Today, there

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Page 1: How to Minimize the Cost of Your Next Phone System · Make a list of the pros and cons of multiple phone system options before narrowing down specific. vendor options. Today, there

How toMinimizethe Cost

of yourNext Phone

System

Page 2: How to Minimize the Cost of Your Next Phone System · Make a list of the pros and cons of multiple phone system options before narrowing down specific. vendor options. Today, there

How to Minimizethe Cost of your Next Phone SystemPhone systems are one of the mostimportant technology investments your company will make. The right system can

fuel and support company growth by offering

scalability and flexibility; but investing in the

wrong system can bog down your productivity

and impede growth. Complicated licensing,

expensive upgrades, and limiting features can

take an unnecessary toll on your business.

Deciding how to get the most value for your

money can be tricky but doing a little research

goes a long way in stretching the value of

your investment, particularly when it comes

to your business phone system.

Page 3: How to Minimize the Cost of Your Next Phone System · Make a list of the pros and cons of multiple phone system options before narrowing down specific. vendor options. Today, there

Today, a solid

Unified Communications

(UC) system can increase efficiency,

improve customer service, provide

flexibility for employees, and save on overall

telecom costs for your company.

In addition to increased benefits, there are

also more choices in phone systems, with

SMBs considering the pros and cons of

an on-premises PBX and a hosted

(or Cloud) system.

Page 4: How to Minimize the Cost of Your Next Phone System · Make a list of the pros and cons of multiple phone system options before narrowing down specific. vendor options. Today, there

As you are evaluating your IT budget andyour phone system deployment options, it’s

recommended you incorporate the following into

your due-diligence process:

1.Complete a side-by-side feature comparison between vendor solutions and get clarification

on which features are included in initial pricing

and which features are considered “add-ons”.

For example, there are business-critical features

for which some vendors make you pay more.

Additional licensing and support fees can also

drive up costs, and are not always obvious in

an initial quote for a new system. Request a

complete print out of features and the add-on

costs associated with each.

21

Page 5: How to Minimize the Cost of Your Next Phone System · Make a list of the pros and cons of multiple phone system options before narrowing down specific. vendor options. Today, there

2.Make a list of the pros and cons of multiple phone system options before narrowing down specificvendor options. Today, there are tangible, budget-

friendly options that include traditional on-premises

phone systems, hosted cloud systems, and even those

optimized for a virtual environment. Each option can

provide advantages and risks. Because Sangoma provides

all three alternatives, our VoIP specialists are able to

help businesses evaluate the following systems:2

Page 6: How to Minimize the Cost of Your Next Phone System · Make a list of the pros and cons of multiple phone system options before narrowing down specific. vendor options. Today, there

n Virtualized solutions,

which can provide flexibility, control, and cost

savings if you are already operating a virtual

environment.

n Out-of-the-box, on-premises solutions, like Switchvox ,which offer business-critical

UC features at an affordable price — this is

particularly appealing to those businesses

that want the flexibility of a custom solution,

but may have limited in-house IT resources,

or prefer to use those IT resources for

other projects.

Page 7: How to Minimize the Cost of Your Next Phone System · Make a list of the pros and cons of multiple phone system options before narrowing down specific. vendor options. Today, there

The ideal fit for smaller companies.

Cloud systems are an ideal solution for

businesses not yet ready to invest in the

infrastructure of a typical on-premises system

or do not have IT resources to manage in-house.

This allows companies to benefit from the

features and flexibility you typically get with on-

prem. Be sure to look for robust hosted options

like Switchvox® Cloud.

Page 8: How to Minimize the Cost of Your Next Phone System · Make a list of the pros and cons of multiple phone system options before narrowing down specific. vendor options. Today, there

3.Ask about post-sales support, which can eat into your budget long after the system is installed. When comparing support options,

consider the strength of the vendor’s channel

program, which can determine whether or not

there is an approved reseller available to help

with on-site installation and on-going support.

Also, ask about access to online training and

support — which could help not only reduce

the long-term cost of your phone system,

but also help ensure you and your employees

use the system to its fullest capabilities by

understanding and using all or most of

the UC features.

3

Page 9: How to Minimize the Cost of Your Next Phone System · Make a list of the pros and cons of multiple phone system options before narrowing down specific. vendor options. Today, there

Phones Designed Exclusively for SwitchvoxVoIP phones from Sangoma are designed exclusively for Switchvox. Offering the tightest integration possible, these phones save time by incorporating plug-and-play installation. Extend your Switchvox system to your

desktop phone with built-in apps or build your own apps with an open API. You can customize your complete communications experience whether you’re in the office or on the road.

Make Your Business More Efficient

All Models Include:n HDVoicen Power Over Ethernet (POE)n Interactive Voicemailn Interactive, Real-time Statusn Parked Callsn Contactsn Transfer and Conference Callsn Call Logn Record and Monitor Callsn Agent/Manager Queue

D60 Entry-level

D62 Entry-level, Gigabit

D65 Mid-level

D80 Executive-level

Line Registrations 2 2 6 6

Feature Keys 4 4 4 Touchscreen

Rapid Dial/ Busy Lamp Field Keys

Up to 1 key1 contact

Up to 1 key1 contact

Up to 5 keys100 contacts

Up to 20 on-screen, scrolling to 100 contacts

Ethernet LAN andPC Port

10/100Base-T 10/100/1000Base-T 10/100/1000Base-T 10/100/1000Base-T

Built-in Bluetooth No No n n

Main Display 4.3 inch, color 4.3 inch, color 4.3 inch, color High-definition 7.0 inch,color, capacitive touch

Power over Ethernet (PoE) n n n n

Advanced PhoneApplications

n n n n

Page 10: How to Minimize the Cost of Your Next Phone System · Make a list of the pros and cons of multiple phone system options before narrowing down specific. vendor options. Today, there

Do more than just talk!Count on Switchvox to help you easily transition from a basic phone system to a feature-rich Unified Communications solution.

“SMBs are always on the lookout for ways to simplify their infrastructure without

compromising on all the benefits that technology

provides. This is especially true when it comes to

business phone systems. Switchvox Cloud lets

users take advantage of all the Unified Communications

features found in its premises product, now in the cloud and

with a simple migration pathand low per user pricing.”

Richard CostelloSenior Research Analyst,

Enterprise CommunicationsInfrastructure, IDC

Switchvox is the business phone system developed specifically developed for businesses and organizations that want the power of a fully-featured UC solution without the need for custom development skills for installation and administration. The advanced features, ease-of-use, and simple out-of-the-box setup make Switchvox an ideal solution for organizations looking to maximize their phone system return on investment.

A full-featured UC solution, Switchvox allows users to integrate their phone system with existing networks while allowing them all of the necessary advanced features they need at a price they can afford.

Get started at www.Sangoma.com/Switchvox

Page 11: How to Minimize the Cost of Your Next Phone System · Make a list of the pros and cons of multiple phone system options before narrowing down specific. vendor options. Today, there

Everything Connects, Connect with Sangoma®.Contact us — we’re here to help.Talk with a Switchvox specialist:

Toll Free 1 877 344 4861

Direct 1 256 428 6262

Sangoma is the leading provider of enterprise grade, value-based communications solutions. With Sangoma, businesses of all sizes can find affordable cloud and on-premise Unified Communications (UC) systems with advanced functionality.

Sangoma offers a complete portfolio of next-generation UC solutions, delivering industry-leading quality at price points that maximize customers’ return on investment.

Learn more: Sangoma.com/Switchvox

Copyright © 2018-2019 Sangoma Technologies. All rights reserved. Sangoma, Digium, Asterisk, Switchvox, the Sangoma logo, the Switchvox logo, and the Asterisk Speech Bubble are registered trademarks of Sangoma Technologies. All other trademarks are property of their respective owners. Version 2/July 2019