How to register new Pet Parent?

Length: 2 Part

Time: 2 minute

Tools Needed:

- Pet Parent

Log in at vet.hillstohome.com A

Steps

Click “Register New Pet Parent” A

Steps

A

Fill out form A

Steps

Click “Begin Registration” B

B

Pet Parent will receive a Welcome e-mail.

C

Note

You can create the

nutrition plan before

the pet parent accepts

or clicks on the email.

Also you can complete

checkout for the pet

parent without them

going through the

e-mail.

How to Create a Nutrition Plan?

Length: 2 Part

Time: 2-3 minutes

Tools Needed:

- Food Recommendation

Click “Add New Plan” A

Steps

Michael Smith

Msmith@gmail.com

7855555555 (Mobile)

Michael Smith

A

Click the drop down arrow under “Brand” and select Brand of food

A

Steps

B

Michael Smith

Click the drop down arrow under “Plan Length” and select the duration

A B

C Click the drop down arrow under “Product Lines” and select the recommended food.

D Optionally add a plan name and notes for the client

E Click “Save Plan” if the Pet Parent will check out the order themselves.

C D

D

E

F Click “Save & Shop” if you are going to select products for the client.

F

How to Save & Shop?

Time to review materials Length: 6 Part

Time: 8 minutes

Tools Needed:

- Pet Parent

Michael Smith

After selecting the Product Line. A

Steps

Click “Save & Shop” B

B

Click “Add to Cart” next to the food recommended

A

Steps

Michael Smith

A

A

Steps

Click the drop down arrows to select how often the food is delivered.

Choose “One time” if client doesn’t want auto-ship

B Click the drop down arrows to select the duration, if different from the Nutrition Plan

C Click “Begin Checkout”

A B

C

Michael

Smith

Michael Smith

555 Rose Drive

Topeka, KS 66602

785555555

A

Steps

Click to add Address or Change Shipping Address

B Click “Add Payment Method” to add Credit Card

A B

Michael Smith

555 Rose Drive

Topeka, KS 66602

785555555

A

Steps

Type Credit Card information for Client

B Click “Add New Card” to finish

A

B

Michael Smith

555 Rose Drive

Topeka, KS 66602

785555555

A

Steps

Click “Confirm Order”

B Pop-up Screen “Confirm Order”

A

C Finished

Note

Either the pet parent

can complete the

shopping cart or the

clinic can do it for the

pet parent.

It is important to

complete the

transaction for the pet

parent if possible to

make sure everything

is done correctly.