How To: Setup ProctorU for Online Exam Taking

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This ‘How To’ demonstrates how to setup and start your proctored online exam. All CHBA BC’s online exams are proctored by a professional proctoring service called ProctorU.

ProctorU is a live online proctoring service that allows you to take your exam from the comfort of your home. ProctorU is available 24/7, meaning you can schedule an exam anytime. Follow these step-by-step instructions to setup your ProctorU account and access your exam.

In order to use ProctorU you will need the following:

• High-speed internet connection • Webcam (internal or external) • Windows or Mac Operating System • Up-to-date Chrome or Firefox browser and extension installed (see below for instructions on

adding extension) • Government issued photo ID

Click to Jump to a Step:

Step 1: Create a CHBA BC ProctorU Account

Step 2: Download Internet Browser Extension

Step 3: Test Your ProctorU Account

Step 4: Register for an Exam in ProctorU

Step 5: Sign into ProctorU BEFORE your exam starts

Step 6: Open Your Online Exam from cpd.chbabc.org

ProctorU will send you instructions via email prior to the start of your session. Follow those instructions and access their online support should

you run into any problems using their software.

Watch a short pre-exam checklist video from ProctorU by clicking here.

How To: Setup ProctorU for Online Exam Taking

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1. Create a CHBA BC ProctorU Account Click here to create a new CHBA BC ProctorU account.

(link: https://go.proctoru.com/students/users/new?institution=2028 )

Note: You only need to create one ProctorU account for all your online assessments at CHBA BC. Use the same email that is listed on your CHBA BC CPD Learning site account.

1.1 Complete the online form to create your user account.

1.2 For Time Zone, BC Residents select GMT-8:00 US/Pacific

1.3 ProctorU sends you a confirmation email. Open it and click the confirmation link.

How To: Setup ProctorU for Online Exam Taking

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2. Download Internet Browser Extensions

2.1 Download CHROME or FIREFOX internet browser if you don’t already use it.

2.2 Download the ProctorU extension for your browser by clicking on the appropriate link below.

CHROME: https://chrome.google.com/webstore/detail/proctoru/goobgennebinldhonaajgafidboenlkl FIREFOX: https://www.proctoru.com/firefox

How To: Setup ProctorU for Online Exam Taking

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3. Test your ProctorU Account ProctorU recommends that you visit https://test-it-out.proctoru.com/ prior to your proctoring session to test your equipment, or click the ‘Test Your Equipment’ button from your login page.

Flash Check Warning

Disregard Flash Check warnings, ProctorU now works without Flash.

You are recommended to test your link with a live person. Click on the button that says “connect to a live person” to fully test out your equipment.

How To: Setup ProctorU for Online Exam Taking

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4. Register for an Exam in ProctorU

4.1 Login to your ProctorU account.

4.2 Click on Schedule New Session.

4.3 Select Canadian Home Builders Association as your Institution.

4.4 Select FOR STUDENTS as your Term.

4.5 Select the Exam you want to schedule.

4.6 Click the Find Sessions button.

! WARNING !

You are required to select CURRENT TERM: FOR STUDENTS

If you select any other term, your scheduled assessment will be cancelled and you will be required to reschedule a new exam.

How To: Setup ProctorU for Online Exam Taking

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4.7 Select a date from the calendar.

4.8 Enter a time in the clock below.

4.9 Click ‘Find Available Time’.

4.10 Find the session time you want to book and click the Select button.

4.11 Click the ‘Schedule’ button to confirm your selection.

How To: Setup ProctorU for Online Exam Taking

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5. Sign into ProctorU Before Your Exam Time Log into your ProctorU account 5 minutes before the scheduled time of the exam.

On the "My Sessions" page on your ProctorU account, there will be a countdown timer showing you how much time you have until your next exam.

When the timer reaches 0:00, a "Start Session" button will appear.

Click the "Start Session" button to begin your session. This will not take you into your exam immediately. You will have to go through a brief start process before your exam is unlocked.

You should expect your start process to take around 12 minutes. Your exam timer does not start until you start your actual exam in the CHBA BC Learning Management System (see next step).

If you log in 15 minutes after your scheduled time, the start button will no longer show under My Sessions because you have missed your exam. You will have to schedule a new exam time. Please note if you fail to show up for a scheduled exam without notice, you will not be eligible for a refund.

How To: Setup ProctorU for Online Exam Taking

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6. Open Your Online Exam from https://cpd.chbabc.org

6.1 Go to cpd.chbabc.org, and sign into your account.

6.2 Click on My Courses to view a list of courses you have enrolled in.

6.3 Find your online exam and click Start.

6.4 The Proctor will enter their credentials and open the exam for you to complete. NOTE: You have 3 hours maximum to complete the exam. After 3 hours, the exam closes. The 3 hour timer does not start until the exam begins in our learning management system.