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How to Sign Up and Complete the PHIA (Personal Health Information Act) Page 1 of 10
Welcome to PHIA, the Personal Health Information Act. The course covers all of the information you
need, but if you'd like more information regarding PHIA you can visit the provincial government
website at http://www.health.gov.nl.ca/health/phia/.
The following are step-by-step instructions on how to register with the PHIA website, complete the
course and the Final Exam - a small test of 10 multiple choice questions. Please note, if you are already
familiar with PHIA, you can register and proceed directly to the Final Exam to get your certificate.
Registering should take between 2-15 minutes; the course materials will take between 30-75 minutes,
and; the final exam will take approximately 3-15 minutes. The range of times depends on your
familiarity with PHIA and your computer literacy skills. Let's get started!
Go to http://nlchi.skillbuilder.ca/home and click the Sign Up link.
You'll be taken to the Create Account Wizard. DO NOT enter an Employee / Student ID; click on the
Next button.
You'll be taken to the Personal Information page, which requires just an email address, your name, the
fact you work for Memorial, and a password so you can access this account in the future. (See next
page.)
How to Sign Up and Complete the PHIA (Personal Health Information Act) Page 2 of 10
Your email address
First and Last Names
For Group, first click the
down arrow,
then select (MUN) Memorial
University of Newfoundland
Click Next
s
Type in a password, and re-type to
confirm; write it down
somewhere, you'll need it later.
(Even though the screen says the
password isn't case sensitive, it
seems to make a difference, so
make sure your password has a
capital letter and a number to be
accepted as a strong password.)
How to Sign Up and Complete the PHIA (Personal Health Information Act) Page 3 of 10
You're almost done registering. Click Submit.
Once you click Submit, the website will send a confirmation code to your email address and take you
to the next screen.
Check your email. If an email doesn't arrive within 10 minutes, then check your Junk or Spam Email
folder. Find the email from nl.skillbuilder.ca and copy and paste the confirmation code. Click Confirm.
Alternately, you can click the link in the email and that will automatically confirm you as well.
Confirmation Code goes here
How to Sign Up and Complete the PHIA (Personal Health Information Act) Page 4 of 10
Once you've confirmed then you can see the courses.
If you don't see the above screen, then Sign Out (link in top right-hand corner) and sign back in. The
website should automatically take you to the Courses page when you sign back in, but if it doesn't for
some reason, here's how you find the courses: click on Courses and then Course Access.
If you see the following , then click on the title Courses or the + sign to open up the list:
Click '+' or the word 'Courses' to open the list
How to Sign Up and Complete the PHIA (Personal Health Information Act) Page 5 of 10
Enrol in the second course in the list called 'Direct Contact with Personal Health Information' by
clicking the Enrol button.
You'll be taken to a page with a short course description. Click the Enrol button on this page to confirm
that yes, you really do want to enrol!
Direct
How to Sign Up and Complete the PHIA (Personal Health Information Act) Page 6 of 10
After you click Enrol a second time, the website should re-direct you to the page where you can
complete the course materials. Click here:
If you don't see the above page, then go back to the My Courses page, and in the section called My
Course click the View button beside the course Direct Contact with Personal Health Information, and
you'll be taken to the Launch Course page above.
PLEASE NOTE: If you're already familiar with PHIA, you don't have to read the course materials again:
you can do the final exam of 10 multiple choice questions right away and get your certificate. On the
above page, click Final Exam and you'll be taken to the test immediately.
How to Sign Up and Complete the PHIA (Personal Health Information Act) Page 7 of 10
Take your time and work through the course materials. The instructions should be pretty clear as you
work through the chapters:
When you're done the course materials it's time for your final exam - which consists of 10 multiple
choice questions and is very straight forward. Navigate to this page and click Final Exam.
How to Sign Up and Complete the PHIA (Personal Health Information Act) Page 8 of 10
The next page you'll see is this one. Type in your logon password here, and click on validate…
… and you're ready to take the exam. Click Continue to Exam.
>Memorial SP
>Memorial SP
How to Sign Up and Complete the PHIA (Personal Health Information Act) Page 9 of 10
When you're done, the website automatically takes you to a survey for feedback on your experience.
You can complete the survey if you like, but it's not necessary.
Close your browser, then re-open it, go to http://nlchi.skillbuilder.ca/home , and sign back in.
Navigate back to the Courses page. You'll see a new section at the bottom called My Completions. If
you see a '+' sign like the example below, then click the '+' sign or the words My Completions.
Under Certificate, click Print and the certificate will open as a PDF. You can print the certificate and
bring it in to us, or fax it to 777-4391, or download a copy for your records and email us a copy as an
attachment.
How to Sign Up and Complete the PHIA (Personal Health Information Act) Page 10 of 10
If you'd like to download the certificate and email us a copy, click the download button and save the
certificate to an easy place to find, like your desktop.
In Firefox, the download button is in the top right hand corner:
FIREFOX: Partial screenshot of certificate of completion PDF
In Internet Explorer, when you hover the cursor over the bottom of the screen, a toolbar will appear.
The button on the far left is the download button.
INTERNET EXPLORER: Partial screenshot
Download button
Download button