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How to Start an Internship Program Thank you for joining us. We will get started in a few minutes.

How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

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Page 1: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

How to Start an Internship Program

Thank you for joining us. We will get started in a few minutes.

Page 2: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Logistics

> Welcome!

> For technical issues:– Use the “Chat” feature

> For other questions:– Use the “Q&A” feature

– We will address all questions at the end

Page 3: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Meet Your Facilitator

Basics:

Emma O’Neill-MyersEmployer & Student Engagement

Career & Internship Center

Details:

14 years in center

Goal – connecting UW students to high-quality

opportunities

Factoid:

Is a 2005 UW Grad from Geography

Contact:

[email protected]

(206) 543-9109

Page 4: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Poll

> How much experience do you have hiring and/or managing interns?

Page 5: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Agenda

> Explore

> Establish

> Engage

> Wrap-up

Page 6: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Explore

Page 7: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Definition

> A form of experiential learning that allows a student to do one or more of the following:

– Integrate academic learning with “hands-on” experience

– Develop or refine specific skills that are transferable to other settings

– Explore a career interest

Page 8: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Distinction

> Internships have a significant and intentional focus on student learning– Should not simply advance

operations of the employeror replace an employee

– Should center around learning objectives related to the intern’s academic/career goals

– Should involve frequent feedback on performance

Page 9: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Distinction (cont.)

> Internships are often project-based

> Internships typically have a defined end date

> Internships can be life-changing

Page 10: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Why Hire Interns?

> Fresh perspective / ideas

> Innovative attitude / creative

> Energy / enthusiasm

> Eager to learn

> Want to make a difference

Page 11: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Why Hire Interns?

> Mutual learning– “teaching someone is a great way to learn or relearn

something yourself”

> Mentoring– “it’s a pleasure to help them navigate the company and

learn how to be successful in their careers”

– “knowing we can help them grow professionally is amazing!”

Quotes from Jan 2016 Internship Best Practices workshop attendees

Page 12: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Why Hire Interns?

> Interns know how to reach younger audiences

> They can make substantial contributions to organizational mission and goals

> Build a pipeline for future hiring – In a national employer survey* (mostly corporations):

> 59% offer rate (asking interns to stay on)

> 77.3% acceptance rate (interns agreeing to stay on)

* From NACE 2018 Internship & Co-Op Survey

Page 13: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Typical Specs

> Most UW students intern ~ 10 wks

> During academic year, interns typically work 10-20 hours per week

> During summer, they sometimes work up to 40

10

15

40

Page 14: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Typical Specs

> UW - “quarter” system

> 10 weeks of classes + 1 week of finals

> Upcoming terms– Sept 25 – Dec 13, 2019

– Jan 6 – Mar 20, 2020

– Mar 30 – June 12, 2020

– June 22 – Aug 21, 2020

Page 15: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Typical Specs

> For summer internships

> For other parts of the year– Students look about 3 months in advance

OctoberAccounting

FinanceConsultingSome tech

Jan-MarchOther industries

and majors

Page 16: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Compensation

> Helps ensure students from all backgrounds have access to internships broadly, and to your position

> Increases investment of all involved

> Helps ensure compliance w/ federal guidelines

> Helps employers stay competitive

95,272 apps for paid internships

80% of internships in

Handshake are paid

5,139 apps for unpaid

internships

Page 17: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Compensation

> Credit is awarded for demonstrating the learning that takes place in internships, typically through structured assignments– Credit is NOT compensation

> Wages are compensation for work completed at an internship site

> Students pay money to earn internship credits

Page 18: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Academic Credit

> Most students do not choose to earn credit

> Students initiate the process

> Once intern is selected and registers for credit, employer usually needs to sign a form or two in the beginning and end

Page 19: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Poll

> What information was the most surprising to you?

Page 20: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Resource Highlight

Page 21: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Establish

Page 22: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Answer Big Picture Questions

> What are you trying to accomplish?

> Would an internship program fit your org culture?

> How much support would an intern program get from various levels in your org?

> Who’s in charge of the internship program?

Page 23: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Establish Manager Expectations

> Who will be allowed to serve as intern managers?

> What will be expected of managers?– Tasks, time commitment, timeline

> Will there be common expectations among different intern managers?

> How will intern performance be evaluated?

Page 24: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Identify Possible Managers

> Interest in supporting intern learning

> Skill in supervising others

> Willing to set aside time:– Recruiting / selection

– Onboarding / goal-setting

– Weekly project check-ins

– Mid-point performance mtg

– Final performance review

Page 25: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Identify Possible Projects

> Important to the organization

> Meaningful for an intern– Allows for skill development

– Involves interaction w/ others

> Reasonable for an intern’s:– Level of experience

– Weekly and total hours

Page 26: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Think Through Intern Logistics

> Intern work space

> Intern equipment/supplies

> Likely total hours needed– Minimum # hrs per week?

– Minimum # of weeks?

> Permanent hire conversion– Expectations

– Process

– Communication

Page 27: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Poll

> What aspect of starting (or maintaining) an internship program seems most challenging to you?

Page 28: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Resource Highlights

Page 29: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Resource Highlights

Page 30: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Engage

Page 31: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Build Recruiting Timeline

> Manager identified and coached

> Project identified and described

> Position description drafted, reviewed, finalized

> Position description posted

> Applications due

> Interviews

> Offer date

> Desired intern start date

Page 32: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Think About Target Audience

> Realistic / conscientious / strategic

> Want to contribute / innovate

> Desire to be coached / grow / learn

> Highly prefer in-person communication

> Value honesty / integrity / authenticity

> Value social responsibility / involvement

Page 33: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Generation Z

Highly recommend:

Page 34: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Think About Target Audience

> What attributes would help interns be successful?

> What skills does one really need coming in?

> Think broadly about majors

> How can you appeal and market to diverse groups?

Page 35: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Write Position Description

> Sell your organization

> Describe the role

> List requirements

> Give app. instructions

Page 36: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Write Position Description

> Describe what interns will learn– What You Will Learn

– Interns Will Develop Skills In

– You Will Gain Experience In

– How You Will Benefit

> Ask interns to include a few ideas about what they’d like to learn in their cover letter

Page 37: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Write Position Description

> Approximate start and end dates

> Number of hours per week

> Location of internship site

> Compensation (wage, or whether its paid/unpaid)

Page 38: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Create Recruiting Plan

> Ask employees to push out

> Post to social media

> Post to niche industry websites and listserves

> Post to national sites– idealist.org

– wayup.com

– internships.com

Page 39: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Connect with Huskies

> Post to Handshake– FREE!

– careers.uw.edu/post-a-job/

> Connect with targeted student groups and depts.– Academic areas, cultural groups, political, hobbies, etc.

– Find a group and send an email

– depts.washington.edu/thehub/sao/

Page 40: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Connect with Huskies

> Large, all major fairs– Feb, April

> Medium, college-level fairs– Business* (Oct); Engineering* (Oct)

> Smaller, niche industry fairs– Communications (Apr)

> careers.uw.edu/Employers/Calendar

Page 41: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Connect with Huskies

> Conduct On-Campus Interviews

> Lead a workshop or sit on a panel

> Host a site visit or participate in a mentor program

Page 42: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Design a High-Impact Internship

> Onboarding

> Learning

> Projects

> Relationships

> Exposure

> Feedback

> Reflection

Page 43: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Resource Highlights

Page 44: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Resource Highlights

Page 45: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Wrap-Up

Page 46: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Resources

> Internship info / consultations– careers.uw.edu/employers/create-an-internship/

[email protected]

> Employer engagement info / consultations– careers.uw.edu/employers/

– careers.uw.edu/employer-education-workshops/

[email protected]

Page 47: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Resources

> Career Center @ Engineering– engr.uw.edu/careercenter

> Foster School of Business Undergraduate & Specialty Master’s Career Services– foster.uw.edu/careers/career-

services/employers/

Page 48: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Reminders

> You will receive a slide deck by the end of week

> Please join us for upcoming webinars:

– Building Your Brand to Attract Top Talent, Aug 8

– Millenials Have Graduated – Meet Gen Z!, Sept 19

> You are welcome to disconnect or stay for Q&A

Page 49: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

Questions

Page 50: How to Start an Internship Program€¦ · intern’s academic/career goals – Should involve frequent feedback on performance. Distinction (cont.) > Internships are often project-based

How to Start an Internship Program

Thank you for joining us!