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How to Use Baseline: Key Performance Indicators Presented by: Melissa Wright, M.A. Assistant Director, Campus Labs Team September 21, 2012 @CampusLabsCo #labgab Like us on Facebook! www.campuslabs.com/blog

How to Use Baseline: Key Performance Indicators Presented by: Melissa Wright, M.A. Assistant Director, Campus Labs Team September 21, 2012 @CampusLabsCo

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How to Use Baseline: Key Performance IndicatorsPresented by: Melissa Wright, M.A.Assistant Director, Campus Labs Team

September 21, 2012

@CampusLabsCo #labgab Like us on Facebook!www.campuslabs.com/blog

Assess studentlearning and success

Consultant information

Display typesText Bar Column Line

Up to 4 values Up to 6 values Up to 6 colors

Goal line Dynamic

ability Display mixed values (e.g.,

mean & percentage)

Use colors consistently and with purpose

Time Periods

Progress to Goal

Population

Source(s) Static or dynamic Sample /response rate Date stamp Question text Scale Person responsible

Suggested content for descriptions

CREATE DYNAMIC PERFORMANCE INDICATORS

Single question on a single survey

Data appears in real time from surveys & rubrics

Single question on multiple surveys

Visual can only display one data point

Multiple questions on single/multiple surveys

Multiple questions on single/multiple surveys

Questions and scales need to be consistent

Careful changing questions and scales over time

CREATE DYNAMIC KPI THAT CALCULATES PERCENTAGE

Sample Headline Sample

Sample Headline Sample

Sample Headline Sample

Sample Headline Sample

Sample Headline Sample

• Sample body copy– Sample subtext

Know the applicable projects in advance

• Sample body copy– Sample subtext

• Sample body copy– Sample subtext

Sample Headline Sample

• Sample body copy– Sample subtext

CREATE DYNAMIC KPI THAT CALCULATES MEAN VALUE

Sample Headline Sample

• Sample body copy– Sample subtext

Sample Headline Sample

• Sample body copy– Sample subtext

Sample Headline Sample

• Sample body copy– Sample subtext

Only questions with numeric answer choices will be available for means

Sample Headline Sample

• Sample body copy– Sample subtext

Sample Headline Sample

• Sample body copy– Sample subtext

CREATE STATIC PERFORMANCE INDICATORS

Data is manually entered and updated

Sample Headline Sample

• Sample body copy– Sample subtext

Sample Headline Sample

• Sample body copy– Sample subtext

Ability to display multiple data points

Use colors strategically with your goal line

Make sure to note data sources in description

CREATE A STATIC KPI LINE DISPLAY

Sample Headline Sample

• Sample body copy– Sample subtext

UPDATE VALUES IN STATIC KPI

Steps to implementation

Articulate Operationalize Create Share

Sample Headline Sample

• Sample body copy– Sample subtext

Sample Headline Sample

• Sample body copy– Sample subtext

Sample Headline Sample

• Sample body copy– Sample subtext

Include in annual reports

• Sample body copy– Sample subtext

http://www.albany.edu/studentaffairs/assessment/docs/Briefing%20Book%2008-09/index.html

Add to your website

Steps to implementation

Articulate Operationalize Create Share

How Campus Labs Can Help

• Collect event attendance and participation numbers• Track exposure to outcome to link to learning/growth

based performance indicators

• Embed performance indicators within your planning and reporting process

• Show concrete metrics that track improvement towards your larger goals and outcomes

• Collect survey and rubric data for performance indicators

• Create a variety of performance indicators• Work with your assessment consultant to identify

best practices for your institution or division

Melissa Wright, M.A.

Assistant Director

Campus Labs Team

[email protected]

716.270.0000

QUESTIONS?