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Waste and recycling fleets have a responsibility to provide reliable service both safely and efficiently to their
customers. Fleets can guarantee the best service possible by using GPS tracking technology to streamline
their operations. GPS tracking software is changing the way waste and recycling businesses manage their fleet
operations by improving safety, enhancing customer service, reducing costs, and more.
Ensure Safety to Customers Waste and recycling fleets are turning to GPS tracking to increase safety procedures by monitoring driver
behavior, eliminating safety risks, and providing smarter navigation to their drivers to keep their focus where it
should be, on the road.
GPS tracking solutions make it possible for fleet managers to hold employees accountable for their driving
behavior without having to rely on “how’s my driving” stickers. Waste and recycling fleets now have the ability
to prevent speeding, rapid acceleration, harsh breaking, and any other hazardous behavior automatically. GPS
tracking helps waste and recycle fleets ensure safety regulations are being upheld by their mobile workforce.
How Waste and Recycling Fleets Benefit from GPS Tracking Technology
Visit www.gpsinsight.com or call 866-477-4321
Fleet Intelligence for Your Business
GPS INSIGHT WHITE PAPER
Copyright ©2015 GPS Insight, LLC.
This white paper provides use cases for GPS tracking technology in waste and recycling industry fleet operations.
Eliminate risk before it happens
Automated alerts can be used to act proactively when driver behavior could put both the public and drivers in
danger. Notifying management and drivers the moment a violation takes place will help to reduce risk and avoid
costly accidents.
A common safety concern for waste and recycling fleets are vehicles being driven in reverse. Driving a waste or
recycling truck in reverse is typically a violation of company safety regulations and is essentially impossible to
monitor without GPS tracking. To prevent this safety risk, fleet managers can use GPS tracking to set up a switch-
based alert to monitor how frequently a vehicle’s back-up beeper is engaged. If drivers receive an alert every
time they put their vehicle in reverse and know this activity is being monitored, they are unlikely to continue this
behavior. GPS tracking helps to break bad habits, enforce safety regulations, and ensure safety to customers.
Smarter navigation
GPS tracking technology provides smarter navigation so drivers can focus on the task at hand. Fleet managers
can use a GPS tracking solution in conjunction with a navigation device to send drivers their daily routes, send
new stops throughout the workday, and safely communicate with drivers without having to pick up a cell phone.
By keeping drivers focused on the road, waste and recycling fleets will decrease the chance of accidents that are
caused when drivers are distracted.
Visit www.gpsinsight.com or call 866-477-4321
Fleet Intelligence for Your Business
GPS INSIGHT WHITE PAPER
Copyright ©2015 GPS Insight, LLC.
Visit www.gpsinsight.com or call 866-477-4321
Fleet Intelligence for Your Business
GPS INSIGHT WHITE PAPER
Copyright ©2015 GPS Insight, LLC.
Enhance Customer ServiceOne of the most important reasons that customers stay loyal to any business is customer service. GPS tracking
technology can help waste and recycling fleets enhance customer service by providing proof of service and helping
the fleet serve customers more efficiently.
Provide proof of service
If the business receives a customer complaint that a driver never showed to complete a waste removal service
from their home or business, the fleet manager can easily confirm or dispute this claim with a GPS
tracking solution. By looking at a customer’s address and the driver’s historical
route, the manager can confirm if their truck made a stop at the customer’s
home during the time of the dispute. If it turns out the driver did miss
a waste pickup, dispatchers can easily re-route the closest driver
to complete the service. GPS tracking will allow the dispatcher to
choose the best and closest vehicle to the customer location to
ensure the job is done as quickly as possible.
Historical job completion
If a customer dispute goes further back than just
a day, fleet managers can access their fleet’s
historical data to provide proof of service, even
if it took place months back. Waste and recycle
fleets can easily verify job completion on any
dates disputed, provide information on how
many times a driver visited the customer site in a certain time
period, and even verify which vehicle performed the waste removal
service. Not only does this allow fleets to provide great customer
service, it can also protect the business from being held financially
responsible if a customer claims a job was never completed.
Reduce Costs One of the most beneficial ways for waste and recycling
fleets to use a GPS tracking solution is to reduce costs
across the board for their business. By reducing fuel
costs, ensuring that employees are only paid for hours
worked, and reducing the dip in productivity that occurs
when hiring new employees, GPS tracking can help
waste and recycling businesses reduce high overhead
costs.
Reduce fuel costs
One of the easiest metrics to monitor with a GPS
tracking solution is fuel usage. Most fleet managers
would be shocked at just how much they spend on fuel
that is unnecessary. By monitoring fuel metrics, like
excessive idle time, waste and recycling fleets can save
significant amounts of money that could be allocated to
other segments of the business.
By setting up idle time alerts, notify drivers to turn off their vehicles after surpassing an acceptable threshold of idle
time. By reducing excessive idle time alone, many fleets have seen over 100% ROI in a GPS tracking solution.
Reduce labor expenses
Waste and recycling fleets can reduce labor costs by monitoring fleet activity and eliminating timesheet disputes.
GPS tracking technology allows fleet managers to monitor when a driver begins and ends their day, how many
waste collections they completed, and how many breaks they took to create accurate payroll. GPS tracking will help
to make sure the business is only paying employees for time they actually worked.
Visit www.gpsinsight.com or call 866-477-4321
Fleet Intelligence for Your Business
GPS INSIGHT WHITE PAPER
Copyright ©2015 GPS Insight, LLC.
Use historical data to train new drivers
A hidden expense for many waste and recycling businesses is driver turnover. Along with the expense of hiring and
training new employees, fleets will also experience a dip in productivity while new drivers get up to speed. GPS
tracking can help create a much shorter learning curve for new drivers by providing historical routing data. Many
waste collections fleets use historical driving routes as a training tool for new employees. By using GPS tracking,
fleets are able to get back up to speed and full productivity much faster.
There are many other use cases for GPS tracking technology in the waste and recycling industry that can help streamline fleet operations. By implementing a GPS tracking solution into your waste collection business, take full control of your fleet and help your business become more productive and efficient.
Visit www.gpsinsight.com or call 866-477-4321
Fleet Intelligence for Your Business
GPS INSIGHT WHITE PAPER
Copyright ©2015 GPS Insight, LLC.
To learn more about how a GPS tracking solution will benefit your waste & recycling fleet, contact GPS Insight.
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