HPE Synergy Migration Guide

HPE Synergy Migration Guidefor Migrating HPE Synergy Composers and HPE SynergyFrame Link Modules

Part Number: P14142-003Published: December 2019Edition: 3

Abstract

This guide describes the procedure for migrating HPE Synergy Composers and HPE Synergy Frame LinkModules to the latest release. This document is for an experienced technician familiar with HPE Synergy.Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained inrecognizing hazards in products with hazardous energy levels.

© Copyright 2019 Hewlett Packard Enterprise Development LP

Notices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterpriseproducts and services are set forth in the express warranty statements accompanying such products and services.Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liablefor technical or editorial errors or omissions contained herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying.Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, andTechnical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has nocontrol over and is not responsible for information outside the Hewlett Packard Enterprise website.

Contents

HPE Synergy migration overview.................................................................................. 5

Plan the migration.............................................................................................................6Important safety information ..................................................................................................................................................................................6

Symbols on equipment................................................................................................................................................................................6Warnings and cautions................................................................................................................................................................................7Electrostatic discharge................................................................................................................................................................................8

Foundational requirements........................................................................................................................................................................................8Appliance maintenance windows...........................................................................................................................................................................9HPE Synergy terminology..........................................................................................................................................................................................9

Product names.................................................................................................................................................................................................9Resource information....................................................................................................................................................................................................9

Upgrade each HPE Synergy Composer (1st gen) to HPE OneView 5.0 or later............................................................................................................................................10

Update the system to the latest HPE Synergy Custom SPP....................................11

Migrate HPE Synergy Composer (1st gen) to HPE Synergy Composer2..............12

Migrate the HPE Synergy Frame Link Module (2-port) to HPE Synergy 4-Port Frame Link Module.................................................................................................19

Operations........................................................................................................................30Component health status.........................................................................................................................................................................................30Create and download a backup of the HPE Synergy Composer (1st gen).................................................................................31Restore the backup to HPE Synergy Composer2 using the appliance maintenance console.........................................31Restore the backup to Composer2 using a remote browser session.............................................................................................32Special step for remote frames (remote frame link topology)...........................................................................................................32Powering down the appliance module.............................................................................................................................................................33Powering on the appliance module through the user interface........................................................................................................33Powering up the appliance module....................................................................................................................................................................33Install the appliance module...................................................................................................................................................................................34Remove the appliance module..............................................................................................................................................................................34Activate the standby appliance module..........................................................................................................................................................35Removing a standby appliance module from the appliance cluster ..............................................................................................35Use HPE OneView to update the network settings for the active Composer...........................................................................36Access the appliance maintenance console..................................................................................................................................................37Log in to the appliance maintenance console..............................................................................................................................................37Installing a frame link module................................................................................................................................................................................38Removing a frame link module............................................................................................................................................................................. 39HPE Synergy Console connections....................................................................................................................................................................39

3

Connecting to the HPE Synergy Console using a laptop computer..............................................................................39Connecting to the HPE Synergy Console using a keyboard, video monitor, and mouse..................................40

Troubleshooting..............................................................................................................43HPE Synergy Composer migration recovery................................................................................................................................................43

Support and other resources........................................................................................ 44Accessing Hewlett Packard Enterprise Support.........................................................................................................................................44Accessing updates.......................................................................................................................................................................................................44Customer self repair....................................................................................................................................................................................................45Remote support.............................................................................................................................................................................................................45Warranty information.................................................................................................................................................................................................45Regulatory information.............................................................................................................................................................................................46Documentation feedback.........................................................................................................................................................................................46

4

HPE Synergy migration overview

Transferring configuration settings and data from an HPE Synergy Composer (1st gen) to a new HPE Synergy Composer2is referred to as migration. The process uses the Backup and Restore facility of HPE OneView along with some additionalsteps.

Migrating a system from HPE Synergy Frame Link Module (2-port) to HPE Synergy 4-Port Frame Link Module requiresreplacing the frame link modules as well as changes to the LINK and MGMT port cabling. The 4-port FLM supports DACcables or you will need to use HPE 10GBase-T SFP+ Transceivers. When connecting from the MGMT port to a switch, thetransceiver or cable used must match the port speed of the switch used for management network connectivity.

The following steps outline the process for preparing for and completing the migration for Composers and frame linkmodules.

Procedure

1. Plan the migration.

2. Upgrade each HPE Synergy Composer (1st gen) to HPE OneView 5.0 or later.

IMPORTANT: When migration an HPE Synergy Composer (1st gen) to HPE Synergy Composer2, the HPEOneView version on the HPE Synergy Composer (1st gen) and the new HPE Synergy Composer2 must beidentical to successfully complete the backup and restore. For example, if the HPE Synergy Composer (1st gen)has HPE OneView version 5.00.00.02, then the HPE Synergy Composer2 must also have HPE OneView version5.00.00.02.

Review the HPE OneView version information on the HPE Synergy download site.

3. Update the system to the HPE Synergy Custom SPP 2019.03.20190826 or later.

NOTE: Applying the HPE Synergy Custom SPP is required to ensure that the firmware for the frame link modulesupports the new HPE Synergy Composer2.

For more information, see the following resources:

• The HPE Synergy Software Releases Overview page (http://www.hpe.com/downloads/synergy)

• The HPE OneView for HPE Synergy Firmware and Driver Update Guide in the Hewlett Packard EnterpriseInformation Library (http://www.hpe.com/info/synergy-docs)

4. Verify that the both the HPE Synergy Composer (1st gen) and HPE Synergy Composer2 are updated to the sameversion of HPE OneView. If they are not the same, update the Composer2 to match the version of HPE OneView that isinstalled on Composer (1st gen).

5. Migrate HPE Synergy Composer (1st gen) to HPE Synergy Composer2.

6. (Optional) Migrate the HPE Synergy Frame Link Module (2-port) to HPE Synergy 4-Port Frame Link Module.

CAUTION: Before proceeding to migrate the HPE Synergy Frame Link Modules, make sure that the Composer2migration is complete.

HPE Synergy migration overview 5

http://www.hpe.com/downloads/synergy


http://www.hpe.com/info/synergy-docs

Plan the migration

Operational expectations during the migration processes are as follows:

• When migrating HPE Synergy Composers, the Composers are offline, so no performance data, activities, or event alertsare available.

• When the frame link modules are removed from the frame, management network access is lost for that frame, butproduction traffic should not be affected.

• Compute modules and applications can continue to run during the migration processes.

Before migrating HPE Synergy, be sure to take time to plan the process.

• Review the Important Safety Information.

• Review all the migration foundational requirements.

• Identify and plan for maintenance windows.

Important safety informationFor important safety, environmental, and regulatory information, see Safety and Compliance Information for Server,Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website.

Symbols on equipmentThe following symbols might be found on the equipment to indicate the presence of potentially hazardous conditions.

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer allservicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no user or fieldserviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

This symbol on an RJ-45 receptacle indicates a network interface connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plugtelephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is contacted,the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool beforetouching.

6 Plan the migration

http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts

249.50 kg

550.00 lb

This symbol indicates that the component exceeds the recommended weight for one individual tohandle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe localoccupational health and safety requirements and guidelines for manual material handling.

These symbols, on power supplies or systems, indicate that the equipment is supplied by multiplesources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to disconnectpower from the system completely.

Warnings and cautions

WARNING: Only authorized technicians trained by Hewlett Packard Enterprise should attempt to repair thisequipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair.Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs atthe component level or to make modifications to any printed wiring board. Improper repairs can create a safetyhazard.

WARNING: To reduce the risk of personal injury or damage to the equipment, consult the safety information anduser documentation provided with the server before attempting the installation.

Some servers contain high energy circuits, high current circuits, moving parts (such as fan blades), or anycombination of these hazards, that may be exposed if covers and access panels are removed while the product isconnected to a power source. These products are intended to be serviced only by qualified personnel who havebeen trained to deal with these hazards. Do not remove enclosures or attempt to bypass any interlocks designed toguard against these hazardous conditions.

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling feet are extended to the floor.

• The full weight of the rack rests on the leveling feet.

• The stabilizing feet are attached to the rack if it is a single-rack installation.

• The racks are coupled together in multiple-rack installations.

• Only one component is extended at a time. A rack may become unstable if more than one component isextended for any reason.

WARNING: To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

• Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particularattention to the plug, electrical outlet, and the point where the cord extends from the compute module.

Plan the migration 7

249.50 kg

550.00 lb

WARNING: To reduce the risk of personal injury or damage to the equipment:

• Observe local occupation health and safety requirements and guidelines formanual handling.

• Obtain adequate assistance to lift and stabilize the chassis during installation orremoval.

• The server is unstable when not fastened to the rails.

• When mounting the server in a rack, remove the power supplies and any otherremovable module to reduce the overall weight of the product

CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of clearance at the front andback of the server.

CAUTION: The server is designed to be electrically grounded (earthed). To ensure proper operation, plug the ACpower cord into a properly grounded AC outlet only.

Electrostatic dischargeBe aware of the precautions you must follow when setting up the system or handling components. A discharge of staticelectricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type ofdamage may reduce the life expectancy of the system or component.

To prevent electrostatic damage:

• Avoid hand contact by transporting and storing products in static-safe containers.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

• Place parts on a grounded surface before removing them from their containers.

• Avoid touching pins, leads, or circuitry.

• Always be properly grounded when touching a static-sensitive component or assembly. Use one or more of thefollowing methods when handling or installing electrostatic-sensitive parts:

◦ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps areflexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provide properground, wear the strap snug against the skin.

◦ Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when standingon conductive floors or dissipating floor mats.

◦ Use conductive field service tools.

◦ Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part.

For more information on static electricity or assistance with product installation, contact an authorized reseller.

Foundational requirementsWhen determining component placement in HPE Synergy, the following guidelines are required:

8 Plan the migration

• Composers of the same generation must be paired within a management ring.

• Frame link modules of the same generation must be used within a frame.

• A management ring can contain mixed frames (frames with 2-port FLMs and frames with 4-port FLMs).

• Frames with HPE Synergy Composer (1st gen) require 2-port FLMs.

• Frames with Image Streamer require 2-port FLMs.

Appliance maintenance windowsSome migration procedures require appliance maintenance windows. Be sure to plan appliance maintenance windowswhen migrating from HPE Synergy Composer to HPE Synergy Composer2. When migrating from HPE Synergy Frame LinkModule to HPE Synergy 4-Port Frame Link Module, you might schedule an appliance maintenance window as aprecaution.

For more information about the timing of an upgrade to HPE OneView 5.0, see the HPE OneView 5.0 Release Notes forHPE Synergy in the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/synergy-docs).

HPE Synergy terminologyThe terms used for HPE Synergy hardware components in the software tools might be different than the terms used inthis document. For example, in the software, a compute module might be called server and a frame might be calledenclosure.

For more information about HPE Synergy terminology, see the HPE Synergy Glossary on the Hewlett Packard EnterpriseInformation Library (http://www.hpe.com/info/synergy-docs).

Product namesIn some instances, a product name is used as a generic descriptor for multiple versions of the same hardware.

The term Composer, for example, is used to mean both the HPE Synergy Composer and the HPE Synergy Composer2. Thesame usage applies to the frame link module.

When a specific component product name is referenced, the statement is intended for that component alone.

Resource informationHPE Synergy documentation is located in the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/synergy-docs).

• For HPE Synergy Composer2 information, see the HPE Synergy Appliances User Guide for HPE Synergy Composer2.

• For HPE Synergy Frame Link Module or HPE Synergy 4-Port Frame Link Module information, see the HPE SynergyFrame Link Module User Guide.

• For more information about HPE OneView, see the HPE OneView User Guide for HPE Synergy or the HPE OneViewHelp for HPE Synergy.

• For component and LED information for each hardware component, see the associated product documentation.

Plan the migration 9





Upgrade each HPE Synergy Composer (1st gen) toHPE OneView 5.0 or later

NOTE: HPE Synergy Composer2 requires an HPE Synergy Management combination containing HPE OneView 5.0 orlater. View the supported HPE Synergy software releases on the Hewlett Packard Enterprise website (http://www.hpe.com/downloads/synergy).

IMPORTANT: When migration an HPE Synergy Composer (1st gen) to HPE Synergy Composer2, the HPE OneViewversion on the HPE Synergy Composer (1st gen) and the new HPE Synergy Composer2 must be identical tosuccessfully complete the backup and restore. For example, if the HPE Synergy Composer (1st gen) has HPEOneView version 5.00.00.02, then the HPE Synergy Composer2 must also have HPE OneView version 5.00.00.02.

Review the HPE OneView version information on the HPE Synergy download site.

Before using an HPE Synergy Composer2 for the first time, choose one of the following scenarios to ensure compatibility:

• If you are migrating an HPE Synergy Composer (1st gen) to a Composer2, identify the best HPE Synergy Managementcombination on the Hewlett Packard Enterprise website (http://www.hpe.com/downloads/synergy).

• If you are adding a new HPE Synergy Composer2 to an HPE Synergy configuration with an existing Composer2,ensure the HPE Synergy Management combination for the Composer2 is the same as the existing Composer2.

For specific steps in upgrading a Composer, see the HPE OneView for HPE Synergy Firmware and Driver Update Guide inthe Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/synergy-docs).

10 Upgrade each HPE Synergy Composer (1st gen) to HPE OneView 5.0 or later






Update the system to the latest HPE Synergy CustomSPP

Before installing new hardware as part of this migration, be sure to apply HPE Synergy Custom SPP 2019.03.20190826,or later. This HPE Synergy Custom SPP provides support for the new HPE Synergy components.

For more information about the HPE Synergy Custom SPP, see the HPE Synergy Software Releases Overview (http://www.hpe.com/downloads/synergy).

For more information about firmware and driver updates in HPE Synergy, see the HPE OneView for HPE SynergyFirmware and Driver Update Guide in the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/synergy-docs).

Update the system to the latest HPE Synergy Custom SPP 11





Migrate HPE Synergy Composer (1st gen) to HPESynergy Composer2

Prerequisites

• Each HPE Synergy Composer (1st gen) is updated to HPE OneView 5.0 or later prior to beginning the steps inthis procedure.

• The HPE OneView version on the HPE Synergy Composer (1st gen) is identical to the version on the HPE SynergyComposer2. Review the HPE OneView version information on the HPE Synergy download site.

• The system is updated to support new hardware by applying HPE Synergy Custom SPP 2019.03.20190826 orlater.

Procedure

1. Create and download a backup of the HPE Synergy Composer (1st gen).

2. Use HPE OneView for the following:

a. Identify the Active and Standby Composer locations using the Appliance screen. Record the location informationfor use later in this process. It might be helpful to illuminate the UID LED to identify the frame with the ActiveComposer.

b. Locate and make note of all network settings for the Active Composer. Select Settings > Networking and recordthe network settings for use at a later time.

12 Migrate HPE Synergy Composer (1st gen) to HPE Synergy Composer2


c. Verify that the Component health status for the HPE Synergy Composer (1st gen) is green. For moreinformation, see Component health status.

3. If the appliance module is part of a high availability cluster, use the Remove standby action on the Settings >Appliance screen to remove the Standby Composer.

This action factory resets the Standby Composer and it is powered off.

4. Review the Settings > Security screen to determine the status for the secure data-at-rest feature.

Migrate HPE Synergy Composer (1st gen) to HPE Synergy Composer2 13

5. If the secure data-at-rest option is enabled, generate the HPE OneView appliance encryption key.

IMPORTANT: When the secure data-at-rest option is enabled, you must have the HPE OneView applianceencryption key for use when prompted during the restore procedure.

6. Download the appliance encryption key to the USB flash drive or a network location where the backup files arestored.


7. Validate the appliance encryption key.

8. If you downloaded the appliance encryption key to a USB flash drive, remove it now and retain the USB flash drivefor use when performing the restore.

9. Power down the active Composer.


10. Remove the Composer from the frame.

11. If using a USB flash drive to store the back up files and the appliance encryption key, insert the USB flash drive in theUSB port on the front of the Composer2.

12. Install Composer2 into the appliance bay originally used by the active Composer.

The newly installed Composer2 powers on.

13. Connect to the HPE Synergy Console through the front panel.

14. From the HPE Synergy Console, use the Actions menu to access the appliance maintenance console for the newlyinstalled Composer2.


15. When prompted to restore from backup, select N.

Hewlett Packard Enterprise recommends that you configure the management network settings before proceedingwith the restore at this time. This allows you to work from a remote location on the management network.

16. Verify that the version of HPE OneView on the Composer2 is the same version installed on the Composer (1st gen).To determine the version of HPE OneView on the Composer2, do the following:

a. On the HPE Synergy Console, select the Details menu.

b. Locate and review the HPE OneView version information.

17. If the HPE OneView version is not identical, update the Composer2 to the same version of HPE OneView that isinstalled on Composer (1st gen).

18. Use HPE OneView to update the network settings for the Composer installed using the information gatheredin step 2.

19. Depending on where the backup files were stored, access the backup files and restore the files to the Composer2using one of the following methods:

IMPORTANT: If secure data-at-rest is enabled, load the appliance encryption key when prompted.

• Local (physically at the front panel): If not inserted previously, insert the USB with the backup files in the USBport on the Composer2. Restore the backup to HPE Synergy Composer2 using the appliance maintenanceconsole.

• Remote (over the management network): Restore the backup to Composer2 using a remote browsersession.

IMPORTANT: Accessing the backup files through a remote browser requires that you change theAdministrator password. The Administrator password must match the configured Administrator passwordthat was used when the backup was taken.

The Composer2 reboots after the restore completes.


20. Using the remote browser, clean up the addresses and identifiers:

IMPORTANT: During a restore operation, the appliance module reconciles the data in the backup file with thecurrent state of the managed environment. Some discrepancies cannot be resolved automatically by therestore operation. These discrepancies are presented as alerts. After the restore operation, the appliancemodule administrator must manually resolve the remaining inconsistencies.

a. From HPE OneView, select Settings > Addresses and Identifiers.

b. Click Actions > Edit.

c. To clean up the addresses and identifiers, clear the selections for temporary information and select the restoredaddresses and identifiers.

21. Install a Composer2 in the appliance bay previously identified as the standby appliance bay.

The standby Composer2 powers on. Wait until the Standby Composer2 has synchronized with the activeComposer2.

22. Review alerts and take appropriate action before proceeding.

IMPORTANT: Before proceeding to HPE Synergy Frame Link Module migration, be sure that the Composer2migration is complete. Use HPE OneView to verify that the Component health status for each Composer is greenand address all critical alerts.


Migrate the HPE Synergy Frame Link Module (2-port)to HPE Synergy 4-Port Frame Link Module

The image in this section illustrates the components referenced in the migration procedure from HPE Synergy Frame LinkModule (2-port) to HPE Synergy 4-Port Frame Link Module. The procedure provided in this document steps you throughthe migration for a 3-frame configuration. For configurations with additional frames, you can adjust the procedure belowby repeating the steps indicated for the frames with no Composer2 (frame 2 in our example).

The number of each component depends on your configuration.

The following components are referenced during this procedure:

1. Frame 3 (a frame with the active Composer2)

2. HPE Synergy Composer2 (Active)

3. Frame 2 (a frame with no Composer2)

4. HPE Synergy Composer2 (Standby)

5. Frame 1 (a frame with the standby Composer2)

Migrate the HPE Synergy Frame Link Module (2-port) to HPE Synergy 4-Port Frame Link Module 19

6. HPE 10GBase-T SFP+ Transceivers

7. CAT6A cables

8. DAC cables

9. HPE Synergy Frame Link Module (2-port)

10. HPE Synergy 4-Port Frame Link Module

Depending on the network switch used, you might need a different transceiver or cable for management connections. Thetransceiver or cable used must match the port speed of the switch used for management network connectivity.

Prerequisites

• The Composers in the HPE Synergy 12000 Frame are both Composer2.

• The system is updated to HPE Synergy Custom SPP 2019.03.20190826 or later.

• The system is in an operational state. The Component health status for each Composer is green and no critical alertsare displayed.

• All frames to be upgraded with HPE Synergy 4-port Frame Link Modules do not include HPE Synergy Image Streamer.

IMPORTANT: HPE Synergy Image Streamer is not supported in frames that contain HPE Synergy 4-port FrameLink Modules.

• At least two HPE 10GBase-T SFP+ Transceivers are available for use during the migration process. A minimum of twoHPE 10GBase-T SFP+ Transceivers are required to cable a ring and transition from CAT6A cables to DAC cables.

• You have determined the order in which you will migrate the frame components.

NOTE: To minimize downtime, Hewlett Packard Enterprise recommends that you migrate the frame components inthe following order:

1. Frames that contain no Composers.

2. The frame that contains the standby Composer.

3. The frame that contains the active Composer.

Procedure

1. Locate and make note of the Active and Standby Composer2 locations.

You may use the frame UID to identify the frame with the Active Composer2.

2. In HPE OneView, use the Remove standby action on the Settings > Appliance screen to remove the StandbyComposer.

This action factory resets the standby Composer2 and it is powered off.

Removing the standby Composer2 prevents the Standby Composer2 from taking over as Active Composer2 whilethe management ring is being migrated.

3. Disconnect the LINK cable from each 2-port FLM in frame 2 (a frame with no Composer2).

20 Migrate the HPE Synergy Frame Link Module (2-port) to HPE Synergy 4-Port Frame Link Module

4. Connect an HPE 10GBase-T SFP+ Transceiver to each CAT6A cable previously removed from the 2-port FLMs.

5. Remove both of the 2-port frame link modules from frame 2 (a frame with no Composer2).


6. Install the new HPE Synergy 4-port Frame Link Modules in the frame 2 (a frame with no Composer2).

7. Connect the LINK cable with the HPE 10GBase-T SFP+ Transceivers to the LINK port for each 4-port frame linkmodule that is installed in the frame.


8. Using a remote browser, log in to the Composer2 in HPE OneView and verify the status of the new 4-port FLMs.

9. In HPE OneView, verify that the health status is green for the new 4-port FLMs.

IMPORTANT: Do not begin migration of the next frame until the one being migrated is complete and verifiedin HPE OneView.

10. Disconnect the LINK and MGMT cables from each 2-port FLM in frame 1 (a frame with the standby Composer2).

11. Connect an HPE 10GBase-T SFP+ Transceiver to each CAT6A cable previously removed from the 2-port FLMs.


12. Remove both of the 2-port FLMs from frame 1 (a frame with the standby Composer2).

13. Install the new 4-port FLMs in frame 1 (a frame with the standby Composer2).


14. If upgrading to DAC cables, do the following:

a. Identify and remove the CAT6A cable with transceiver connected to frame 2 (a frame with no Composer2) .

b. Install a DAC cable between the LINK ports on the 4-port FLM in frame 2 (a frame with no Composer2) and the4-port FLM in frame 1 (a frame with the standby Composer2).

15. Connect the HPE 10GBase-T SFP+ Transceivers to the LINK port for each 4-port FLM installed in frame 1 (a framewith the standby Composer2).


16. Connect the management cable with a transceiver to the MGMT port for the 4-port frame link module that isinstalled in frame 1 (a frame with the standby Composer2).

Be sure to connect to the 4-port frame link module located in the bay previously used for the managementconnection.

IMPORTANT: The transceiver or cable used must match the port speed of the switch used for managementnetwork connectivity.

IMPORTANT: Use supported SFP+ DAC cables or transceivers for MGMT port connections. For moreinformation, see the product QuickSpecs on the Hewlett Packard Enterprise website.


18. In HPE OneView, verify that the Frame Link Topology for this frame is a part of the management ring and that thehealth is green for each 4-port FLM.


http://www.hpe.com/info/qs


19. Remove the LINK and MGMT cables from the 2-port FLMs in frame 3 (a frame with the active Composer2).

20. Remove both of the 2-port FLMs from frame 3 (a frame with the active Composer2).

NOTE: You can expect an interruption to HPE OneView while the active Composer is removed from the frame.

21. Install the new 4-port FLMs in frame 3 (a frame with the active Composer2).

22. If upgrading to DAC cables, identify and remove the CAT6A cables with transceivers connected to frame 1 (a framewith the standby Composer2) and frame 2 (a frame with no Composer2).


23. If upgrading to DAC cables, install DAC cables between the LINK ports between the 4-port FLMs.

NOTE: If your configuration has additional frames, complete until you have 4-port FLMs installed in all frames.

24. Connect a DAC cable or CAT6A cable with a transceiver supported by the switch to the MGMT port on the 4-portFLMs used for management connectivity.

In the example above, this would be FLM bay 1 in frame 1 (a frame with the standby Composer2) and frame 3 (aframe with the active Composer2).

IMPORTANT: The transceiver or cable used must match the port speed of the switch used for managementnetwork connectivity.

IMPORTANT: Use supported SFP+ DAC cables or transceivers for MGMT port connections. For moreinformation, see the product QuickSpecs on the Hewlett Packard Enterprise website.


http://www.hpe.com/info/qs


26. In HPE OneView, verify that the Frame Link Topology for this frame is a part of the management ring and that thehealth is green for each 4-port FLM.


27. Power on the Standby Composer2.

HPE OneView communicates the appropriate settings to the new 4-port frame link modules. If the frame is part of amanagement ring, HPE OneView automatically claims the frame and brings it back under management.

28. In HPE OneView, verify that the Frame Link Topology for this frame is back in the management ring and that thehealth is green for each 4-port FLM.

29. If the frame is a remote frame, complete the migration steps for the frame link modules in the remote frame. Then,use HPE OneView to add the frame.

For more information, see Special step for remote frames (remote frame link topology).

IMPORTANT: Migrate any remote management rings last in this process.

The migration to 4-port FLMs is complete.


Operations

Component health statusThe frame link module monitors the frame and all frame components for hardware and certain configuration faults orfailure conditions. These conditions are communicated to HPE OneView and displayed on the HPE Synergy Console.

Component health status is displayed on the HPE Synergy Console and communicated to HPE OneView.

NOTE: The following screen shows the frame health status. Individual components can be clicked to show the componenthealth status and warnings.

Item Description

1 Frame view - Displays all frame components and indicates overall framehealth status. Each component can be clicked to view specific componentinformation.

Health states include:

• Green - OK

• Yellow - Warning

• Red - Critical

2 Message and Resolution - Displays both a warning message and arecommended resolution for each reported issue.

3Component status - Displays the component and health status.

30 Operations

Create and download a backup of the HPE Synergy Composer (1stgen)

Prerequisites

• Before migrating to an HPE Synergy Composer2, you must upgrade your existing HPE Synergy Composer (1st gen) toHPE OneView 5.0 or later.

• You need a USB flash drive that has 4 GB of memory or greater, and is configured as described in the HPE OneViewdocumentation. For more information, see "Prepare a USB flash drive for reimaging an appliance" in the HPE OneViewUser Guide for HPE Synergy in the Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/synergy-docs).

Procedure

1. From the Settings > Backup screen in HPE OneView, create a backup of the appliance module.

2. Use the Download backup action to save the file to an external location, such as a USB storage device or a remotecomputer.

Restore the backup to HPE Synergy Composer2 using the appliancemaintenance console

This procedure describes how to use the appliance maintenance console to restore a Composer from a backup file. Use theappliance maintenance console when you cannot connect to the HPE OneView GUI.

IMPORTANT: During the restore process, the Composer might restart and you might lose access to the appliancemaintenance console. Reconnect to the appliance maintenance console after 5 minutes to monitor the progress ofthe restore process.

Prerequisites

• You have physical access to the appliance maintenance console of a standalone appliance module or, for an appliancemodule cluster, the appliance maintenance console of the active cluster member.

NOTE: Confirm the cluster member role from the appliance maintenance console details screen.

• You have the backup file on a USB flash drive.

Procedure

1. Insert the USB flash drive that contains the backup file into the USB slot of the Composer2 being restored.

2. Access the appliance maintenance console of the Composer2 being restored.

3. Select Restore from backup.

4. Enter Y to continue.

5. Navigate to the latest backup file and select it.

6. Confirm that you selected the correct backup file and enter Y to continue.

If you did not select the correct backup file, enter N to return to the list of files and select the correct file.

Operations 31



7. When the restore process completes, log in to the HPE OneView GUI from the front panel console and update networksettings for the Composer2.

8. Upload the firmware bundles used by your server profiles, enclosures, and logical interconnects.

The firmware bundles were not saved as part of the backup file. Refer to the Firmware baseline for eachprofile setting to determine the file name for the required baseline.

9. Verify that the restore operation was successful by logging in to the appliance module, and successfully resolve anydiscrepancies that the restore operation cannot resolve automatically.

Restore the backup to Composer2 using a remote browser session

NOTE: The restore takes between 1 to 4 hours, depending on the size of the managed environment.

The following procedure is to restore using the HPE OneView GUI.

Procedure

1. Connect to HPE OneView through HTTPS at the IP address that was configured from the appliance maintenanceconsole.

2. Acknowledge the license agreement and the support options.

3. Log in to HPE OneView with the following credentials:

User: AdministratorPassword: admin

4. Change the Administrator password when prompted.

Use the same password used on the Composer (1st gen).

5. Finish configuring the appliance networking settings that were recorded after creating the backup of the ActiveComposer (1st gen).

A message stating that the hardware has not yet been discovered is displayed.

6. Click Close.

7. Navigate to the Settings > Backup screen, and click Restore from backup to upload the saved backup file.

If secure data-at-rest is enabled, you need access to the appliance encryption key saved while creating a backup.

8. If secure data-at-rest is enabled, enter the appliance encryption key when prompted.

9. View the alerts on the HPE OneView Settings > Activity pane.

10. To complete the remaining migration steps, follow the instructions given in the resolution section on the Activitypane.

Special step for remote frames (remote frame link topology)If the remote frame is in a management ring with other managed and accessible frame link modules, HPE OneViewautomatically reclaims the remote frame once the frame link module is cabled and detected by HPE OneView. With asingle remote frame, you must add the remote frame in HPE OneView and provide the new IPv6 address of a frame linkmodule in the remote frame.

32 Operations

For more information about adding a remote frame link topology, see HPE OneView Help for HPE Synergy at http://www.hpe.com/info/synergy-docs.

Powering down the appliance modulePowering down the appliance module from the user interface enables you to log out users and cancel ongoing tasks.

Use one of the following steps:

• For HPE Synergy Composer:

1. From the main menu, select Settings > Appliance.

2. Select Actions > Shut down.

This will power down both appliances in a high-availability cluster. To power down just one of the appliance modules,or if the appliance module is in a standalone configuration, select the Shutdown option from the appliancemaintenance console of the appliance module to be serviced.

• For HPE Synergy Image Streamer, from the main menu of the Image Streamer interface, select DeploymentAppliances > Actions > Shutdown. This will power down both appliance modules in a high-availability cluster. Topower down just one of the appliance modules, or if the appliance module is in a standalone configuration, select theShutdown option from the appliance maintenance console of the appliance module to be serviced.

NOTE: If your configuration includes both HPE Synergy Composer and HPE Synergy Image Streamer, you must performthe shutdown action twice, one each for HPE Synergy Composer and HPE Synergy Image Streamer.

Powering on the appliance module through the user interface

Prerequisites

Required privileges: Infrastructure administrator, Server administrator, or Hardware Setup

Procedure

1. From the main menu, select Enclosures.

2. In the master pane, select the frame that contains the appliance module you want to power on.

3. Select the Composable Infrastructure Appliances view.

4. Click the Power on link in the Power field.

The Power field displays On after the appliance module is powered on.

Powering up the appliance moduleIf the appliance module is removed and reinserted, it will power up automatically.

To restart or reset the appliance module manually, perform one of the following steps:

Operations 33



• If you have a multi-enclosure setup and the appliance module you want to power up is in the remote enclosure, use theapplicator to press the pinhole button (below the Power LED) for 10 seconds or less.

• If you do not have a multi-enclosure setup and the appliance module you want to power up is not in the remoteenclosure, power it on through the user interface. For more information, see "Powering on the appliance through theuser interface."

Install the appliance module

Procedure

Install the appliance module into the appliance bay.

When the appliance is fully installed, it locks into place.

Remove the appliance module

Procedure

1. Power down the appliance module.

2. Remove the appliance module.

34 Operations

NOTE: Wait for at least 20 minutes before installing an appliance module back into this appliance bay.

Activate the standby appliance moduleUse this procedure to activate the standby appliance module from the UI to force the standby appliance module toexchange roles with the active appliance module.

NOTE: The appliance module is unavailable during the role exchange and unable to respond to requests while services arereassigned.

HPE OneView services will be stopped on the active appliance module and restarted on the standby appliance module.Operations in progress might be interrupted and need to be restarted.

Prerequisites

• Minimum required privileges: Infrastructure administrator or Software administrator.

• The standby appliance module must be accessible to and fully synchronized with the active appliance module.

Procedure

1. From the main menu, select Settings, and click Appliance.

2. Select Actions > Activate standby.

3. Verify the standby appliance module is activated by examining the Appliance panel of the Settings screen or by usingthe View details command of the appliance maintenance console. See View the appliance details in the HPEOneView User Guide for HPE Synergy on the Hewlett Packard Enterprise website http://www.hpe.com/info/synergy-docs.

Removing a standby appliance module from the appliance clusterUse this procedure to remove a standby appliance module from the appliance cluster in HPE OneView.

Operations 35



You will need to remove the appliance module from the cluster before removing the appliance module from the enclosurefor service or repair.

Only a standby appliance module can be removed from the appliance cluster. To remove an active appliance module fromthe cluster, you must activate the standby appliance so that both appliances swap roles.

When the standby appliance module is removed from the cluster and if there is an unused appliance module that ispowered on and available, that unused appliance module assumes the role of the standby appliance module if:

• The unused appliance module is powered on.

• The unused appliance module is the same model as the active appliance module.

• The unused appliance module runs the same version of the software and firmware as the active appliance module.

Otherwise, the active appliance module becomes a standalone appliance module.

IMPORTANT: Removing an appliance module from the cluster resets the appliance to original factory settings andthen powers it off. That appliance cannot join the cluster until it is powered on. For more information, see Poweringup the appliance.

Prerequisites

Minimum required privileges: Infrastructure administrator.

Procedure

1. From the main menu, select Settings, and click Appliance.

2. Use the information on the Appliance panel to determine if the appliance module you want to remove is the active orstandby appliance module.

3. To remove the active appliance module, activate the standby appliance.

At the end of the operation, the appliances have swapped roles so that the previous active appliance module is nowthe standby appliance module and the previous standby appliance module is the current active appliance module.

4. Select Actions > Remove standby.

5. Select Yes, remove standby.

6. Verify that the standby appliance module is removed from the cluster either by examining the Appliance panel on theSettings screen, or by using the View details command of the HPE OneView Maintenance Console. For moreinformation, see View the appliance details in the HPE OneView User Guide for HPE Synergy on the Hewlett PackardEnterprise website http://www.hpe.com/info/synergy-docs.

Use HPE OneView to update the network settings for the activeComposer

Prerequisites

The following steps must be completed prior to performing the steps in this procedure:

• HPE Synergy Composer2 is updated to HPE OneView 5.0 or later.

• The HPE Synergy Composer2 is using the same version of HPE OneView as the other appliance module in the frame.

36 Operations


• The HPE Synergy Composer2 pair is installed in the same appliance module bays where the previous appliancemodules were removed. It is important that the Active and Standby appliance module bays are noted.

• Locate the network information obtained in previous steps.

Procedure

1. Identify the newly installed Active Composer2 in the frame.

2. Connect to the HPE Synergy Console.

For more information, see the HPE Synergy Cabling Guide in the Hewlett Packard Enterprise Information Library(http://www.hpe.com/info/synergy-docs).

3. From the HPE Synergy Console, log in to the appliance maintenance console.

For more information, see Access the appliance maintenance console.

4. From the appliance maintenance console menu, select Configure network settings.

5. Configure the network settings for the following:

• IP address

• Subnet mask/CIDR

• Gateway Address for HPE OneView (not the maintenance IP address)

6. Browse to the HPE OneView IP address to complete the backup restore.

Access the appliance maintenance console

Procedure

1. Connect to the HPE Synergy Console.

2. Select Actions > Serial consoles > Appliances and choose the appliance you want to access.

3. Enter the user name, maintenance, at the login prompt.

4. To access the appliance maintenance console, log in to the appliance maintenance console.

Log in to the appliance maintenance consoleWhen you access the appliance console, you are presented with either a login screen or the appliance maintenanceconsole main menu:

Procedure

1. Access through the appliance console presents the appliance maintenance console main menu immediately.

After you enter your first command and before it runs, the login screen is presented.

Operations 37


NOTE: The Reset password option requires a challenge/response authorization.

2. Access through SSH presents the login screen immediately.

3. Enter the user name and password of a local Infrastructure administrator account on this appliance.

NOTE: You cannot log in using an Infrastructure administrator account that is authenticated by an authenticationdirectory service.

The appliance maintenance console login remains valid for one hour. After one hour of inactivity, you must reenter thepassword. The appliance maintenance console session closes after 24 hours of inactivity.

Installing a frame link moduleThe images in this topic show the HPE Synergy Frame Link Module (2-port). However, the process is the same for boththe HPE Synergy Frame Link Module (2-port) and the HPE Synergy 4-Port Frame Link Module.

Procedure

1. If installed, remove the frame link module blank from the frame link module bay in the rear of the frame.

CAUTION: Use caution when installing the frame link module into the frame to avoid damage to the connector.Installing a frame link module with a damaged connector can result in damage to the midplane.

2. Open the frame link module latch.

3. Remove the frame link module end cap.

4. Install the frame link module into the frame.

5. Close the frame link module latch.

38 Operations

Removing a frame link moduleThe images in this topic show the HPE Synergy Frame Link Module (2-port). However, the process is the same for boththe HPE Synergy Frame Link Module (2-port) and the HPE Synergy 4-Port Frame Link Module.

Procedure

1. Push the top tab in.

The release lever pops open.

2. Open the release lever.

3. Remove the frame link module.

HPE Synergy Console connections

Connecting to the HPE Synergy Console using a laptop computer

WARNING: Do not plug the front panel laptop port into a switch. The front panel laptop port is designed to providea single laptop access to the HPE Synergy Console. Plugging the laptop port into a switch may cause issues on anetwork where DHCP is running.

Prerequisites

At least one frame link module is installed in one of the frame link module bays.

Procedure

1. Ensure that the Ethernet port of the laptop computer is configured for DHCP.

Alternatively, you can configure the laptop computer Ethernet port to the IP address: 192.168.10.2 with the subnetmask 255.255.255.0.

2. Use a CAT5 cable to connect the laptop computer Ethernet port to the laptop port on a front panel module.

Operations 39

3. Wait for the laptop computer to be assigned an IP address from the frame link module.

4. Access the HPE Synergy Console using either a VNC client or web browser:

• Web browser: Open a web browser and enter http://192.168.10.1.

Alternatively, you can include the legacy port number.

http://192.168.10.1:5800• VNC client: Open a VNC client and connect to 192.168.10.1 port 5900.

A VNC client will load to the web browser and open the HPE Synergy Console.

Connecting to the HPE Synergy Console using a keyboard, video monitor, and mouse

NOTE: This procedure describes connecting a keyboard and mouse to a monitor with an integrated USB hub.Alternatively, you can use a standalone USB hub to connect a keyboard and mouse.

NOTE: Cabling to an HPE Synergy 4-Port Frame Link Modules requires an HPE Synergy 4-Port Frame Link Module USBAdapter

Prerequisites

A frame link module is installed in a frame link module bay.

Procedure

1. Connect a monitor cable to the monitor port and connect a USB cable to the USB port on either:

• The front panel module on the front of the frame.

40 Operations

• Either frame link module on the rear of the frame.

• An HPE Synergy 4-Port Frame Link Module USB Adapter connected to an HPE Synergy 4-Port Frame Linkmodule.

Operations 41

2. Connect a monitor to the frame with the monitor cable.

3. Connect a USB keyboard and mouse to the USB ports on the monitor, and connect the monitor USB to the frame withthe USB cable.

Alternatively, connect the USB keyboard and mouse to a USB hub connected to the frame.

42 Operations

Troubleshooting

HPE Synergy Composer migration recovery

Symptom

An error occurs during the HPE Synergy Composer migration procedure.

Action

1. Remove each HPE Synergy Composer2.

2. Reinstall the original active Composer in the active appliance bay noted in step 2 of the Composer migrationprocedure.

3. When the Composer is powered on and online, access HPE OneView.

4. In HPE OneView, verify that the Composer is running HPE OneView 5.0 or later and is fully operational.

5. Install the Standby Composer into the standby appliance bay noted in step 2 of the Composer migration procedure.

6. Verify that HPE OneView 5.0 or later is fully functional after the standby Composer joins the cluster and thesynchronization is complete.

7. In HPE OneView, review the component health status.

8. When the system is synchronized and healthy, begin the process again to Migrate HPE Synergy Composer (1st gen)to HPE Synergy Composer2.

Troubleshooting 43

Support and other resources

Accessing Hewlett Packard Enterprise Support

• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:

https://www.hpe.com/info/assistance

• To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website:

https://www.hpe.com/support/hpesc

Information to collect

• Technical support registration number (if applicable)

• Product name, model or version, and serial number

• Operating system name and version

• Firmware version

• Error messages

• Product-specific reports and logs

• Add-on products or components

• Third-party products or components

Accessing updates

• Some software products provide a mechanism for accessing software updates through the product interface. Reviewyour product documentation to identify the recommended software update method.

• To download product updates:

Hewlett Packard Enterprise Support Center


Hewlett Packard Enterprise Support Center: Software downloads

https://www.hpe.com/support/downloads

Software Depot

https://www.hpe.com/support/softwaredepot

• To subscribe to eNewsletters and alerts:

https://www.hpe.com/support/e-updates

• To view and update your entitlements, and to link your contracts and warranties with your profile, go to the HewlettPackard Enterprise Support Center More Information on Access to Support Materials page:

https://www.hpe.com/support/AccessToSupportMaterials

44 Support and other resources

https://www.hpe.com/info/assistance



https://www.hpe.com/support/downloads

https://www.hpe.com/support/softwaredepot

https://www.hpe.com/support/e-updates

https://www.hpe.com/support/AccessToSupportMaterials

IMPORTANT: Access to some updates might require product entitlement when accessed through the HewlettPackard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements.

Customer self repairHewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs tobe replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify forCSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished byCSR.

For more information about CSR, contact your local service provider or go to the CSR website:

http://www.hpe.com/support/selfrepair

Remote supportRemote support is available with supported devices as part of your warranty or contractual support agreement. Itprovides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett PackardEnterprise, which will initiate a fast and accurate resolution based on your product's service level. Hewlett PackardEnterprise strongly recommends that you register your device for remote support.

If your product includes additional remote support details, use search to locate that information.

Remote support and Proactive Care information

HPE Get Connected

https://www.hpe.com/services/getconnected

HPE Proactive Care services

https://www.hpe.com/services/proactivecare

HPE Datacenter Care services

https://www.hpe.com/services/datacentercare

HPE Proactive Care service: Supported products list

https://www.hpe.com/services/proactivecaresupportedproducts

HPE Proactive Care advanced service: Supported products list

https://www.hpe.com/services/proactivecareadvancedsupportedproducts

Proactive Care customer information

Proactive Care central

https://www.hpe.com/services/proactivecarecentral

Proactive Care service activation

https://www.hpe.com/services/proactivecarecentralgetstarted

Warranty informationTo view the warranty information for your product, see the links provided below:

HPE ProLiant and IA-32 Servers and Options

www.hpe.com/support/ProLiantServers-Warranties

HPE Enterprise and Cloudline Servers

www.hpe.com/support/EnterpriseServers-Warranties

Support and other resources 45

http://www.hpe.com/support/selfrepair

https://www.hpe.com/services/getconnected

https://www.hpe.com/services/proactivecare

https://www.hpe.com/services/datacentercare

https://www.hpe.com/services/proactivecaresupportedproducts

https://www.hpe.com/services/proactivecareadvancedsupportedproducts

https://www.hpe.com/services/proactivecarecentral

https://www.hpe.com/services/proactivecarecentralgetstarted

http://www.hpe.com/support/ProLiantServers-Warranties

http://www.hpe.com/support/EnterpriseServers-Warranties

HPE Storage Products

www.hpe.com/support/Storage-Warranties

HPE Networking Products

www.hpe.com/support/Networking-Warranties

Regulatory informationTo view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage,Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center:

www.hpe.com/support/Safety-Compliance-EnterpriseProducts

Additional regulatory information

Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances inour products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the EuropeanParliament and the Council). A chemical information report for this product can be found at:

www.hpe.com/info/reach

For Hewlett Packard Enterprise product environmental and safety information and compliance data, including RoHS andREACH, see:

www.hpe.com/info/ecodata

For Hewlett Packard Enterprise environmental information, including company programs, product recycling, and energyefficiency, see:

www.hpe.com/info/environment

Documentation feedbackHewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve thedocumentation, send any errors, suggestions, or comments to Documentation Feedback ([email protected]). Whensubmitting your feedback, include the document title, part number, edition, and publication date located on the frontcover of the document. For online help content, include the product name, product version, help edition, and publicationdate located on the legal notices page.

46 Support and other resources

http://www.hpe.com/support/Storage-Warranties

http://www.hpe.com/support/Networking-Warranties

http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts

http://www.hpe.com/info/reach

http://www.hpe.com/info/ecodata

http://www.hpe.com/info/environment

mailto:[email protected]

Documents

HPE Synergy Migration Guide