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HR Analytics was presented by Dr. Raman V Nathan as a part of GSIB National Conference on Business Analytics on 12th December 2015 in GITAM Univeristy Visakhapatnam
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nFactorial
1
What if you can Positively Connect with your People, Anywhere, Anytime?
Great Managers. Happier Workforce. Turbocharged Profits.
nFactorial Analytical Sciences
Created by
Raman Vaidyanathan [Customer Officer]
Arun Krishnan [CEO]
Questions? Contact Customer Officer:
Raman Vaidyanathan (Nathan),
Mobile / WhatsApp: +91 988 603 1714
email: [email protected]
nFactorial
22nFactorial exists to create great managers and happier workforce
nFactorial exists to enable enterprises create Great Managers and Happier Workforce
2014 Incorporated in India
Bangalore Head Quarters
Expanding in India and looking
to enter markets in US and UK /
Europe
Company and Clients Team and Advisors
Two enterprise customers with
10,000+ employees. Several in
Pilot discussions
Arun Krishnan, CEO
16+ years experience in high-end statistics, machine
learning and analytics. Worked with Silicon Graphics,
Monsanto, Bioinformatics Institute, Keio Univ.
Raman Vaidyanathan (Nathan)
Customer Officer & VP Sales13+ years experience in product mgmt, strategy,
marketing, business dev and sales. Work experience
with Intel, IBM and various early stage start ups.
Advisor N. Muralidharan – Former partner, MD & VP at
Jobstreet.com and a highly respected Executive Coach
Advisor Dr. Renuka Hodigere - Assistant Professor
(OB), Indian Institute of Management, Kolkata
nFactorial
33Big Data and Analytics
Big Data will play a significant role in HR Analytics
What is Big Data?
One more byte than your
system can hold
- Volume
- Velocity
- Variety
- Veracity
nFactorial
44Analytics is coming to HR in a big way
HR Analytics is one of the top areas of value capture for an organization
nFactorial
55HR Analytics is easy money left on the table
HR is CAPEX and best people are expensive
nFactorial
66HR Capability Areas Gap in 2014 and 2015
Culture & Engagement, Learning & Development, Workforce Capability Gaps Widen
nFactorial
77HR Analytics Capability Areas Gap in 2014 and 2015
Limited adoption by HR leaders due to data integration issues in enterprises
nFactorial
88HR Analytics Continuum
Engagement plays a crucial role in the adoption of analytics in HR
nFactorial
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Engaged Managers and Happier Workforce = Large operating income and productivity gains
nFactorial
1010Future of Work is Great Managers and Happier Workforce
10% increase in Engaged Managers and Workforce = 15% Operating Income Gain / Yr*
Great managers and
Happier workforce
can add up to 45% of
operating income*
Future of work with 10% more Great
engaged workforce
Revenue Opportunity with Great
Managers and Happier Workforce*
*Gallup Poll estimates
+25%
+20%
+10%
Profits
Productivity
Customer
Satisfaction
+75%
+50%
+60%
Retention
Safety
Reliability
nFactorial
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Customer story on the Future of Work with Great Managers and Happier Workforce
nFactorial
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Impact to Business
40% to 70% attrition
Rs. 150 Crore left on the table
90% employees lack time and skip training
Customer is a large Healthcare Enterprise in India
Nature of Business
High stress work
Customers expect miracles now
Managers are responsible for productivity increase
Yearly Employee Feedback
Health and wellness decline
Employee discontent with manager performance, pay and benefits
Culture disconnect
10,000+ employees, 5000+ Crore revenue enterprise, 1000+ Crore operating income
nFactorial
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Lack of real-time relevant metrics make interventions harder
Company Leaders, Managers, HR were challenged with disconnect between culture and employee actions
There was a better way to engage, positively connect and turbocharge employees
No clear direction for leaders, managers and HR to engage positively
Yearly surveys like GPTW, Kanjoya have limited view of culture
nFactorial
14Interviews conducted to identify gaps to bridge engagement, culture, employee actions
4. Dental Surgery [OPD]
5. Central Sterile Services
Dept (CSSD)
6. Head of Nursing
1. Admissions
2. Customer
Relations
3. Public Relations
7. Radiology
8. Engineering
9. Customer Service
Business leaders from nine departments are looking forward for the pilot run
nFactorial
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Metrics to make line manager intervention analysis much easier
Need for a real time people engagement line manager tool with happiness metrics and context was established
The customer can now engage positively with workforce, anywhere, anytime
Measure engagement with emotions and business context
Real time feedback mapped to emotions not ratings
nFactorial
16Real time people engagement solution for Line Managers, Business Leaders and HR was proposed to the customer
Real-time employee feedback
Guaranteed employee anonymity
Role-based access and Dashboards
Moods and Surveys
Contextual Themes
Intervention Tracking
Mobile
Application
Happiness Metrics
Contextual Insights
Intervention Insights
Listen, Understand, Act Real-time
Employee Participation Rates
Compare divisions and functions
Contextual Themes1. Stress2. Productivity3. Customer Expectations4. Work Life Balance5. Manager Performance6. Culture Connect
ActListen Understand
Great Managers.
Happier Workforce
nFactorial
17Managers, Leaders and HR will use real time engagement insights to gauge happiness of their teams and organization
Sample Insights Overview
Mobile app and Desktop client with anonymous feedback
Mobile App Screenshots
Sample Real-time Contextual FeedbackHappiness Pulse
Stress
Manager Performance
How do you feel about your workload?
How do you feel about fairness?
How are you feeling today?
nFactorial
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Screen Shots of n!Gage
The All-in-One People Engagement Platform with Real-Time
Happiness Insights Platform
nFactorial
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nFactorial
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What if you had the power to positively connect with your workforce anywhere?
Give us your feedback on happiness insights tool and applicability
nFactorial
26n!Gage all in one people engagement platform with real time happiness insights
Real-time Feedback
Guaranteed anonymity
Role-based access
Real-time daily happiness feedback
Dashboards & Happiness Analytics
Intervention analysis
Real Time daily happiness feedback
Real-time mood based feedback
Dashboards & Mood Analytics
Intervention analysis insights
All n!Power Features
Real-time threaded text feedback
Employee driven interventions
Auto intervention recommendations
Real-time event mood feedback
Pulse Power Turbo
nFactorial
27Hosted in IBM Cloud - Scalable, Secure and Reliable
All in One Engage Tool = 50%
higher revenue opportunity
Real time insights to
Enable Great Managers
and Happier Workforce
No Year End Blocks
and No Internal HR
Data required
Large Hospital in Asia
Pacific
10,000+ Employees
Customers
(India)n!Gage Platform
Large Global IT
services
10,000+ Employees
nFactorial
28Great Managers. Happier Workforce. Turbocharged Profits.
Let’s Build The Future Of Work.
Give us your feedback
Contact
Raman Vaidyanathan (Nathan), PhD
Customer Officer and VP Sales, nFactorial.
Mobile / WhatsApp: +91 988 603 1714
email: [email protected]