Job satisfaction at Snapdeal- HR Audit

ByRukhsar Surve 21Sanna Shaikh 20

Human Resource Audit

• covers a whole range of areas

• can be specific or broad

• Requirements will vary

Scope of Human Resource Audit

• simple review of workplace policies to an extensive examination

Advantages of HR audit

• Identify areas for improvement

• uncovers problematic areas

Audit Report

• It is comprehensive description of HR activities

• Audit report contains several sections.

• Line managers

• Managers of specific HR functions

• HR managers

Introduction to company

• started in February 2010

• an online marketplace.

• started by Kunal Bahl and Rohit Bansal

• employees are more than 5000 and approximate to 9000

Human Resource At Snapdeal

• Saurabh is the Vice President - Human Resources at Snapdeal.com

• Saurabh has been recognized as one of the Top 25 Future HR Leaders of the Country.

Organization Chart of Snapdeal

BoardCEO Kunal Bahl

N-1COO Rohit Bhansal

N-2 Finance , Electronics

and home

HR function at snapdeal

• Rewards & Benefits

• Talent Acquisition

• OD - Organization Structure and alignment

• Training - Need Analysis, Content Design and Delivery

• Organization Policy design and implementation

Why Job satisfaction –HR audit for an emarket

• How meaningful is your work?”

• “How challenging is your job?”

Results

• Auditing can to pinpoint and build on what’s working

Reason for Job satisfaction at Snapdeal

• Culture

• Interesting Work

• Rewards

• Low Stress

Causes of Job Dissatisfaction at Snapdeal

• Being underpaid

• Limited career growth

• Lack of interest

• Poor Management

Analysis and interpretation 

• Recognition to accomplishment – 60% Yes and 40% No

• Grievance handling - 40% yes and 60% No

• Employee benefit program – 75% Yes and 25% No

• Fair compensation - 55% Yes and 45% No

• Career Growth – 70% Yes and 30% No

Analysis and interpretation Contd

 

• Conveyance paid – 90% Yes and 10% No

• Partiality in Work environment – 65% Yes and 35% No

• Good Management Employee Relationship – 50% Yes and 50% No

• Workplace wellness – 100% yes

• Work pressure – 95% Yes and 5% No

Findings

• The job responsibilities of the new position should not overlap much

with the old.

• Become a consultant

• Clear direction from upper management

• Many directors of sales and marketing surveyed find themselves at the

top of the promotion ladder, with no growth potential try to overcome

with this hurdle

Findings contd

• Employer might create an anonymous complaint system that allows employees

to note problems without having to face reprisals.

• One of the main elements that decrease employee morale is conflict.  Conflict

can be between employees at the same level, or with superiors.  Conflict is

going to exist, so the key to success is to find ways to minimize it and deal with

it.

• Job satisfaction often leads to less profitability for the company as the

employees produce less.