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HR Metrics at the University of Michigan
Presenters:
Gary Uptigrove, Assistant Director UHR Business Intelligence
Brandon Tikkanen, Business Systems Analyst
The University of Michigan
September 24, 2008
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Topics
■ Background
– University of Michigan
– Project Charge
■ Implementation
– History
– Delivery to Campus
– End User Training
■ HR Metrics
– Overview
– Demonstration
■ Q&A
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BACKGROUND
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About the University of Michigan
■ Founded in 1817
■ Three campuses –
• Ann Arbor: 19 schools & colleges, University Hospitals, andHealth Centers
• Dearborn: 4 schools & colleges
• Flint: 4 schools & colleges
■ Research & Educational Units
• 35 Centers
• 18 Institutes
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University Profile
■ 2007 Student Enrollment
• Ann Arbor: 41,042
• Total: 56,531
■ 2006 Faculty Count
• Ann Arbor: 5,462
• Total: 6,398
■ 2006 Staff Count
• Ann Arbor: 17,554
• Total: 18,417
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About MAIS ■ The University of Michigan Administrative Information
Services (MAIS) is responsible for the campus administrative computer systems’ infrastructure and security
■ MAIS services:
• University Health System
• 3 regional campuses (Ann Arbor, Flint, and Dearborn
• All research and educational units (35 centers and 18 institutes)
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Project Charge
■ Provide a method to improve and simplify data-driven decision
making.
■ Implement a web-based tool to assist in reviewing and analyzing
Human Resources data.
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IMPLEMENTATION
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History■ March 2006
• Charged with identifying a replacement for CLC Metrics
■ December 2006
• Identified a need for a new approach to managing data
■ March 2007
• Begin partnership with iStrategy to develop OLAP cube
■ June 2007
• First look at the cube
■ September 2007 – October 2007
• Select a tool (ProClarity) for delivering HR Metrics
■ November 2007 – February 2008
• Build Reports
• Define Training Approach and develop materials
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Delivery to Campus■ February 2008
• Initial Rollout to pilot group of 29 users (primarily support staff and
Central Office staff)
• Deliver 122 reports
■ March 2008
• 106 Existing CLC users converted
■ May 2008 – September 2008
• Implement PeopleSoft Version 9 changes
• Validation of V9 changes and fixes
■ September 2008
• Campus Go Live with 174 users (171 with Drill to Detail access)
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End User Support■ The primary audience and users are key administrators, human
resource specialists, resource managers, and business analysts.
■ Support includes:
• Webinars
• Support Labs
• Step-by-Step Procedures, Reference Documents, and other Job Aids
• Online Help
• Report Definitions
• Instructor Led Classroom Training
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HR METRICS
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What is HR Metrics?■ HR Metrics (ProClarity) includes HR and Financial measurements
that facilitate strategic decisions involving human capital
management and staffing trends.
■ The data in HR Metrics is captured from the PeopleSoft ODS
system as well as the OLAP cube and is refreshed monthly.
■ Boasts several helpful features, including a Drill to Detail option,
allowing users to “see the people behind the numbers.”
■ Alerts users to trends requiring intervention and facilitates internal
benchmarking.
■ HR Metrics also provides four years of data (both calendar and fiscal
year) for monitoring trends within an organization/department and
campus.
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QUESTIONS
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Additional Questions
■ Gary Uptigrove [email protected]
■ Brandon Tikkanen [email protected]
Thank You!
