HRM DEFNand HRD

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    MODULE 3DEFINITION OF HUMAN RESOURCE MANAGEMENT

    Human resource management is the planning,

    organizing, directing and controlling of the

    procurement, development, compensation,

    integration, maintenance and reproduction of

    human resource to the end that individual,

    organizational and societal objective are

    accomplished.

    According to Institute of personnel

    management(U.K.)

    Personnel management is an integral but

    distinctive part of management concerned with

    people at work and their relationship within the

    enterprise. It seeks to bring together into an

    effective organization the men and women who

    staff the enterprise enabling each to make his/herbest contribution to its success, both as a member

    of a working group and as an individual.

    NATURE OF HUMAN RESOURCE MANAGEMENT1. Integral part of the process of management

    2. Comprehensive Function

    3. Pervasive Function

    4. People Oriented

    5. Based on human relations

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    HRM(i) Stresses the solution of personnel problems to

    achieve both organizational objectives and

    employees personal goals.(ii) Considers every employee as an individual so as

    to provide services and programmers to facilitate

    employee satisfaction and growth.

    (iii) Concerns itself with developing the potential of

    employee so that they get maximum satisfaction

    from their work and give their best efforts to the

    organization. For this purpose it has to take into

    account the interests, personality and capacity of

    employees.

    (iv) Attempts to obtain willing cooperating of the

    employees for the attainment of desired

    objectives.

    (v) Considers the emotions and sentiments of

    employees. People have different needs.

    Perceptions and expectations. Its therefore,necessary to handle them tactfully. Human

    relations skills are required to deal with the

    people at work.

    6.Continuous process.

    7. Science as well as Art.

    8.Recent origin.

    9.Interdisciplinary.10. Basic to all functional Areas.

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    T.V. Rao suggests the following essential elements of HRM:

    (i) Employees enjoys their work.

    (ii) Employees have a sense of accomplishment in

    and through their work.(iii) Employees have a high sense of belonging to

    their organization and their work place.

    (iv)Employees feel that they are respected as

    individuals and their contributions are valued.

    (v) Employees have a feeling to enhance their

    competence and perform more challenging

    and satisfying tasks.(vi) Instead of spending time in satisfying their

    needs, employees contribute to the

    organizational tasks and goals.

    NEED FOR HRM APPOACH1. Better industrial relations.

    2. Develop organizational commitment3. Coping with changing environment.

    4. Change in political philosophy.

    5. Increased pressure on Employees.

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    HRM VS HUMAN RESOURCE

    DEVELOPMENTT.V. Rao and dual puree have given six dimensions of human resource

    development.

    (i) Performance appraisal

    (ii) Potential appraisal

    (iii) Employee counseling

    (iv) Career development and planning

    (vi) Training

    (vii) Organizational development.HRM AND PERSONNEL MANAGEMENTPersonnel management is the planning, organizing,

    directing and controlling of the procurement, development ,

    compensation, integration and maintenance of people for

    the purpose of contributing to organizational, individual

    and social goals.

    SCOPE OF HUMAN RESOURCE

    MANAGEMENT(i) Setting general and specific

    management policy for

    organizational relationship and

    establishing and management a

    suitable organization forleadership and cooperation.

    (ii)Collective bargaining, contractnegotiation, contract

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    administration and grievance

    handing.

    (iii) Aiding in the self developmentof employees at all level providing

    opportunities for personal

    development and growth as well

    as for acquiring requisite skill and

    experience.

    (iv) Reviewing and auditingmanpower management in the

    organization .

    (v) Developing and maintainingmotivation for workers by

    providing incentives.(vi) Staffing the organization finding,getting and holding the prescribed

    types and number of workers.

    (vii) Industrial relations research-carrying out studies designed to

    explain employee behaviors and

    there by effecting improvement in

    manpower management.

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    SCOPE OF HUMAN RESOURCE MANAGENENT

    1. The personnel Aspect.

    2. The welfare Aspect.

    3. The Industrial relations Aspect.which include:

    Objectives of HRM

    Organization of HRM

    Strategic HRM

    Employment

    Development

    Wage and salary

    administration/compensation

    Maintenance

    Motivation

    Industrial relations Participative management and

    Recent Developments in HRM.

    HRM has a crucial role to play inthe organization, so followingfunctions can be associated withHRM.

    1. Identifying and developing

    persons.

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    2. Retaining suitable persons.

    3. Creating work culture.

    4. Educating managerialpersonnel.

    5. Conducting research.

    6. Developing a communication

    system.LIMITATIONS OF HUMAN RESOURCE MANAGEMENT

    1. Lack of top management support.2. Improper implementation.

    3. Inadequate information.Human resource managementsystems.

    PRODUCTION

    SUBSYSTEM

    HRMSUBSYSTEM

    RESEARCY &DEVELOPMENT

    SUBSYSTEM

    FINANCIALSUBSYSTEM

    MARKETINGSUBSYSTEM

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    Meaning and definition of strategic HRM

    Strategic HRM is the pattern of planned of human resource

    development are actives intended to enable an organization to

    achieve its goals.

    Strategic HRM is the linking of HRM with strategic goals and

    development organizational cultures that foster innovation and

    flexibility.

    Strategic HRM is to ensure that HRM is fully integrated into

    strategic planning, the HRM policies cohere both across policyareas and across hierarchies and that HRM policies are

    accepted and used by line managers as part of their everyday

    work.

    COMPETENCIES OF HR PROFESSIONALS

    Since strategic HRM has become very important for the modern organizations,

    the HR professional are required to be:

    Responsive to a highly competitive

    workplace and global business

    structures.

    Closely linked to business

    strategic plans,

    Jointly concerned and

    implemented by both line and HR

    managers and

    Focused on quality, customer

    service, productivity, employee

    involvement, teamwork and work

    force flexibility.

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    Ulrich D. Brock bank W. and young A in their paper HR competencies in the

    1990s have illustrated these competencies as follow

    MANAGING CHANGE

    PROCESSES

    Diagnosis, influence Contracting, intervention

    Problem solving

    Relationships HUMAN

    RESOURCE

    Staffing development

    BUSINESS appraisal, rewards,

    CAPABILITIES organization planning,

    *Financial communication.

    * strategic

    * Technological

    These competencies are discussed as follows:

    (i)Business capabilities.(ii)HRM practices.(iii) Management of change process.HRs Role in formulating strategyHRs Role Implementing strategyImplementation has traditionally been the heart of

    HRs strategic role a forms functional strategic

    should support its competitive strategic.

    HR problem while implementing strategiesmay arise due to the following reasons.-Disruption of social and political structures.- Failure to match individuals aptitude withimplementation tasks.

    -Inadequate top management support forimplementation activities.

    TRADITIONAL HR VS. STRATEGIC HR

    1. The focus of traditional HR is on employee relations whereas in strategic

    HR the focus is on partnership with internal and external groups.

    2. Traditional HR is transactional in nature, whereas strategic HR istransformational in nature in that it helps people and the organization to

    adopt, learn and act quality.

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    3. The initiatives of employees in traditional HR are show, reactive and

    fragmented whereas in strategic HR these are fast, proactive and

    integrated.

    4. Traditional HR is characterized by tight controls and excessive

    regulations, whereas in strategic HR, operations are controlled by

    whatever is necessary to succeed and control systems are modified asneeded to meet the changing conditions.

    Features of human resource management

    Features of human management include:

    - Human resources management is concerned

    with employees both as individuals and as a

    group in attaining goals. Its is also

    concerned with behaviors, emotional andsocial aspects of personal.

    - It is concerned with the development of

    human resources, I. e. knowledge

    capability , skills, potentialities and

    attaining and achieving employee goals

    including job satisfaction.

    - Human resources management covers all

    level (low,middle,and top)and categories

    (unskilled, skilled, technical, professional,

    clerical and managerial)of employees. Its

    covers both organized and unorganized

    employees.

    - Its applies to the employees in all types of

    organization in the world (industry, trade,

    service, commerce, economic, social,

    religious, political and government

    department). Thus ,its is common in all types

    of organizations.

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    - Human resource management is a

    continuous and never ending process.

    - Its aims at attaining the goals of

    organization, individual and society in anintegrated approach.

    - Organization goals may include survival,

    growth and development in addition to

    profitability productivity innovation

    excellence etc.

    - Individual employee-goals consist of job

    satisfaction, job security high salary

    ,attractive fringe benefits, challenging work,

    pride, status, recognition, opportunity for

    development etc.

    - Goals of the society include equal

    employment opportunity the disadvantaged

    section and physically handicapped

    minimization of inequalities in the

    distribution of income by minimizing wage

    differenentials developing the society in

    general by organization developmental

    activities etc.

    - It is concerned mostly with managing human

    resources at work.

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    1. Managerial functions

    Functions of HRM

    Managerial functions Operative functions

    Planning Employment

    Organizing Human resources developmentDirecting Compensation

    Controlling Human relationsIndustrial relations

    Recent Trends in HRM

    1 Employment (i) Job Analysis:

    Collection of data, information, fact and

    ideas relating to various aspects of jobs

    including man, machines and materials.

    Preparation of job description, job

    specifications, job requirements and

    employee specification which will help in

    identifying the nature level and quantum of

    human resources.

    Providing the guides, plans and basis for job

    design and for all operative functions of HRM

    (ii) Human Resource Planning:

    Estimation of present and future requirement

    and supply of human resource based on

    objectives and long range plans of the

    organization.

    Calculation of net human resource

    requirement based on present inventory of

    human resources.

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    Taking steps to mould, change and develop

    the strength of exiting employees in the

    organization so as to meet the future human

    resource requirement.

    Preparation of action programmers to get the

    rest of human resource from outside the

    organization and to develop the human

    resources in terms of exiting employees.

    (iii) Recruitment:

    Identification of existing sources of

    applicants and development them.

    Creation/identification of new sources ofapplicants.

    Stimulating the candidates to apply for jobs

    in the organization.

    Striking a balance between internal and

    external sources.

    (iv) selection:

    Framing and developing application blanks.

    Creating and developing valid and reliabletesting techniques.

    Formulating interviewing techniques.

    Checking of references.

    Setting up a medical examination

    policy and procedure.

    Line managers decision.

    Sending litters of appointment andrejection.

    Employing the selected candidates who

    report for duty.

    (v) Placement:

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    * Counseling the functional managers

    regarding placement.

    * Conducting follow-up study,

    appraising employee performance inorder to determine employee

    adjustment with the job.

    Correcting misplacements, if any.

    (vii)Induction and orientation:

    Acquaint the employee with the companyphilosophy, objective, policies, career

    planning and development, opportunities,

    product, market share, social and

    community standing, company history,

    culture etc.

    Introduce the employee to the people withwhom he has to work such as peers

    supervisors and subordinate.

    Mould the employee rarities by orienting

    him to the new working and social

    environment.

    2.Human resource development(i) Performance appraisal:

    * Developing policies, procedures and techniques.

    *Helping the functional managers.

    * Reviewing of reports and consolidation of reports.

    * Evaluating the effectiveness of various

    programmers.

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    (ii) Training:

    * Identification of training needs of the individuals

    and the company.

    Developing suitable training programmers .

    Helping and advising line management in the

    conduct of training programmers .

    Imparting of requisite job skills and

    knowledge to employee.

    Evaluating the effectiveness of training

    programmers.

    (iii) Management development

    Identification of the areas in whichmanagement development is needed.

    Conducting development programmers.

    Motivating the electives.

    Designing special development programmers

    for promotions.

    Using the service of specialists and/or

    utilizing of the institutional executive

    development programmers. Evaluating the effectiveness of executive

    development programmers.

    (iv) Career planning and development:(v) Internal mobility:

    (vi) Transfer:

    Developing transfer policies and procedures.

    Guiding employees and line management on

    transfers.

    Evaluating the execution of transfer policies

    and procedures.

    (viii) Promotion:

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    This function covers the formulating of

    equitable, fair and consistent promotion

    policies and procedures.

    Advising line management and employees on

    matters relating to promotions.

    Evaluating the execution of promotion

    policies and procedures.

    (ix) Demotion: Develop equitable, fair and consistent

    demotion policies and procedures.

    Advising line managers on matters relating to

    demotions. Oversee the implementations of demotions

    policies and procedures.

    (viii) Change and organization development:

    3. Compensation:i.Job Evaluation:

    select suitable job evaluation techniques.

    Classify jobs into various categories.

    Determining relative value of jobs in variouscategories.

    (ii) Wage and salary Ammonization:

    Conducting wage and salary survey.

    Determining wage and salary rates based on

    various factors.

    Administering wage and salary programmers

    Evaluating its effectiveness.

    (iii) Incentives:

    Formulating incentive payment schemes.

    Helping functional managers on the

    operation.

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    Review them periodically to evaluate

    effectiveness.

    (iv) Bonus:

    (v) Fringe benefits:

    * Disablement benefit.

    * Housing facilities.

    * Educational facilities.

    * Canteen facilities.

    * Recreational facilities.

    * Conveyance facilities.

    * Credit facilities.

    * Legal clinics.* Medical, maternity and welfare facilities.

    * Company stores.

    (vi) Social security measures:

    Workmens compensation to those workers

    who involve in accidents.

    Maternity benefits to women employees.

    Sickness benefits and medical benefits.

    Disablement benefits / allowance. Dependent benefits.

    Retirement benefits like provident fund

    pension gratuity etc.4.Human relations:

    * Understanding and applying the models of

    perception personality learning intra and inter

    personal relations, intra and inter group relations.

    * Motivating the employees.* Boosting employee morale.

    * Developing the communication skills.

    * Developing the leadership skills.

    * Redressing employee grievances properly and in time

    by means of a well formulated grievance procedure.

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    * Handing disciplinary cases by means of an

    established disciplinary procedure.

    * Counseling the employees in solving their personal

    family and work problems and industrial accidents.

    * Improving quality of work employee throughparticipation and other means.

    5. Industrial relations :

    * Indian labour market

    * Trade unionism

    * Collective bargaining

    * Industrial conflicts

    * Workers participation in management and* Quality circles.

    6. Recent Trends in HRM:

    * Quality of work life

    * Total quality in human resource

    * HR accounting, audit and research and

    * Recent techniques of HRM.HUMAN BEHAVIOUR AND HRM PERSONALITY

    *Extraversion :

    * Agreeableness

    * Conscientiousness

    * Emotional stability

    * openers to experience

    Personality theories include

    Psychoanalytical theory

    Social-psychological theory

    Trait factor theory

    Perception

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    Receiving the perceptual inputs or stimuli from

    the internal and external averment regarding

    people, objects and incidents.

    Selecting the stimuli:

    Organization of stimuli:

    Interpretation

    Perceptual output

    Individual behavior is called.

    HUMAN RESOURCES SYSTEM IS A CENTRAL SUB-SYSTEM

    iusaa P

    Performance discussions

    Performance

    management for all acentre

    Allocations

    projects

    Recruitment The centre

    manager

    Training(technical)

    Career

    development

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    CONCEPT OF HUMAN RESOURCE MANAGEMENT

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    Objectives and organization of HRM

    Strategic HRM

    Employment

    Job design and Analysis

    Human resource planning

    Recruitment and selection

    Human resource development

    Performance appraisal

    Training and development

    Career planning and development

    Promotion transfer and demotion

    Absenteeism and lab our turnover

    Management of change development & cultureCompensation management

    Job Evaluation

    Wage and salary administration

    Social security and welfare

    Motivation and job satisfaction

    Morale

    Communication

    Leadership Work environment, industrial accidents,

    Industrial relations

    Indian lab our market

    Industrial relation

    Trade unionism

    Collective bargaining

    Industrial conflicts

    Workers participation in management quality circles

    Recent trends in

    HRM Quality of work life and empowerment

    Total quality HRM

    HR Accounting Audit and research

    Recent techniques in HRM

    Human relations

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