Human Error Prevention Ppt W201 Part Mix Up

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Presentation on human error & prevention

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    Problem Definition: Part Mixup

    Supplier Name : Sigma Vibracoustic V. Code : Location: Mohali

    M&M SQA Managers Name : M&M SQA Officers Name:

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    Problem Definition

    Brief description of Problem

    What : Parts Got Mix up

    When: Internal During Packaging/Pre Despatch Inspection

    Who: Inspector

    Where: At Supplier End

    Why: Due to operator negligiency

    How: Problem noticed during pre despatch inspection/2 part

    reported

    Part Name : Bush Toe Bar Frame Model : W201

    Part got mixed up

    during packaging

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    Guideline for 5W 1H ( For Reference Only )

    Brief description of Problem

    It should include details of what, where, when, present level and target .

    What:What is troubling to the customer/organization, What is theissue? It can include which part/product/family/process as appropriate.

    Where: Where problem is produced? Where it is detected? Whichlocation on the part (geographically or within the company) asappropriate.

    When:When problem was first observed?

    Who : Who has reported the Problem / Who is suffering?

    Why:Why the Problem occurred?

    How: How the Problem get noticed / How many Parts reported?Specify Current level based on the average data of last 4 to 6 months.

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    Human Error PreventionPart Name Bush Toe Bar Frame

    Part Number - 0402BA3000N

    Model : W201

    Process Stage : Packaging

    Part got Mixed Up during packaging

    because of same profile parts it was not

    easy to detect the parts visually

    FMEA Detection level Before : 7

    Team members

    1. Team leader : Mr. Parmod Makhija

    2. Member 1 : Mr. Manil gogia

    3. Member 2 : Mr. Jetesh Devgun

    4. Stage Operator(Must) : Mr. Ram Bali

    BEFORE :

    Avg( PPMeq):

    Training Date : Project Start Date : Project Completion Date :

    Profile gauge for part inspection

    During packaging

    Inspection of part with

    profile gauge

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    Analysis of the Problem :Why Problem is Generated

    Part Mix Up

    Negligiency of operator

    Lack of training

    Inspection method not capable enough(only visual check during packaging)

    WHY

    Key Word :

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    Human Error Prevention Check Sheet# Principles Question to be asked to the process Solution E C I SPN

    1 Can we eliminate the error-prone process?Yes, by means of profile gauge for parts we can avoid mixup during

    packaging2 3 2 12

    2 Can we eliminate harmful objects? No such harmful object identified 1 1 1 1

    3 Can we automate the process? No automation is there because of process & cost constraint 3 1 1 3

    4Can we provide supporting tools like

    checklists/gages/samples?Profile gauge provided 3 3 2 18

    5Can we simplify changes/differences in the operations?

    (standardization, code matching, etc)packaging specification available 2 3 2 12

    6Can we distinct changes/differences in t he operations?

    (color coding, unique shape, etc.)All processes have there own specific number 3 3 3 27

    7 Can We adjust the properties of the operations which suitshuman beings?

    All processes have established by considering HSE requirements 3 3 2 18

    8Can we record the motion of the earlier operation and verify

    it before starting the next operationYes, oiling done can be verified visually 3 3 2 18

    9Can we restrict the motion in such way that it will notice

    the abnormality?Yes, profile gauge can check the other profile part if any mixup is there 3 3 3 27

    10

    Can we verify the results before starting the next operation

    ?

    (sensing shape/state/quality of work)

    profile can be checked by means of profile gauge 2 3 2 12

    11Can we make function parellel (Redundant)?(Additional

    Control)Profile gauge can be implemented for other W201 parts also 3 2 2 12

    12Can we incorporate some shock absorbing

    materail/equipment?(Like Fuse)PPE's available 3 3 3 27

    13Can we make unsafe conditions more safer so as to not to

    produce the defects?(Protection)

    Training can be provided to operators & inspectors for use of profile

    gauge while packaging3 2 2 12

    Mitigation

    Facilitatation

    Detection

    Replacement

    Elimination

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    Improvement Photograph

    BEFORE AFTER

    Solution Implemented:

    100% Visual Inspection

    Inspection with profile gauge

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    Sustenance Plan

    S.N. Activity Resp Frequency Remarks

    1

    Through Process

    Audits & Product

    Audits

    QA/Prod

    A per

    process/pro

    duct audit

    plan

    Horizontal Deployment

    S.N. Activity Resp Target Date Status

    1 All W201 Bushes Prod/QA In process Open

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    Movie - NA

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    Result ( Improvement in RPN)

    PFMEA Details Before After Actions taken

    Severity Rating(S) 5 5

    Occurance

    Rating(O)

    3 3

    Detection Rating(D) 7 6 Profile gauge provided in process

    during packaging

    RPN(S x O X D) 105 90

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    Result

    4

    8

    10 0 0

    0

    123456789

    10

    Jan Feb Mar Apr May Jun Jul

    Quantity

    Trend Chart : PPMeq, R/1000, InternalRejection

    Kaizen

    Implemented

    1stTime Problem Reported on : DD\MM\YY Solution Implemented on : DD\MM\YY

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    Thanks

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    Back up Documents - MUST

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    MISQ ( Mahindra Inspection Standard for

    Quality)Refer guideline if you are not aware

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    Control Plan, PFMEA, PFC,SOP ( Ifchanged)