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Human Resource Management - Audit - Symbiosis Institute of Health Sciences, Pune,Maharshtra.
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HR AUDIT
PRESENTED BY –1.SUYOG LOHAKARE
(03)2.KIRTI CHOUKIKAR
(20)3.SHIVANGI SAIN
(45)4.AKSHAT MANDLOI
(59)5.SUNEHA GUPTA
(68)
Human Resource Audit is a systematic assessment of the strengths, limitations, and developmental needs of its existing human resources in the context of organizational performance – (Flamholtz, 1987)
1. Objectives
2. Purpose
3. Types
4. What does an audit entail
5. Approaches
6. Auditing process
7. Challenges for HR department – Dave Ulrich
8. Auditing methods
9. Case Study
10. Conclusion
LAYOUT
OBJECTIVES OF AUDIT
1.The audit itself is a diagnostic tool, not a prescriptive instrument2.It will helps to identify what you are missing or need to improve, and it may even tell you what you need to do to address these issues.3.It is most useful when an organization is ready to act on the findings, and to evolve its HR function to a level where its full potential to support the organization’s mission and objectives can be realized.
Purpose of audit1.To examine and pinpoint strength and weaknesses related to H.R. areas and Skills and Competencies to enable an organization to achieve its long-term and short-term goals.2.To increase the effectiveness of the design and implementation of human resource policies, planning and programs. To help human resource planners develop and update employment and program plans. 3.To insure the effective utilization of an organization's human resources.4.To review compliance with a myriad of administrative regulations.5.To instill a sense of confidence in management and the human resources function that it is well managed and prepared to meet potential challenges.6.To maintain or enhance the organization's and the department's reputation in the community.7.To perform a "due diligence" review for shareholders or potential investors/owners.
TYPES
compliance
Best practice
Strategic
function specific
WHAT DOES AN HR AUDIT ENTAIL ?
1.Legal compliance2.Compensation/Salary Administration3.Employment/Recruiting4.Orientation5.Terminations6.Training and Development7.Employee Relations 8.Files/Record Maintenance/Technology9.Policies and procedures(including employee handbook)
Approaches to Human Resources Audit
Prof. K. Aswathappa has identified the following approaches, which are
adopted for purpose of evaluation:
• Comparative approach
• Outside authority approach
• Statistical approach
• Compliance approach
• Management by objectives (MBO) approach
APPROACHES:
What we infer from these approaches??
The main functions of human resources audit are to take specific actions that will help minimize employee turnover orientation training, working conditions, remuneration and benefits and opportunities for advancement.
Therefore, quality of turnover is more important than the quantity of people leaving and joining the industry. Human resources management should create a work environment to make employee realize that it makes a sense to work in the factory rather than staying at home and waste their time.
AUDITING PROCESS: STEPS IN H.R. AUDIT
STEP ONE: Briefing and Orientation
STEP TWO: Scanning material information
STEP THREE: Surveying employees
STEP FOUR: Conducting interviews:
STEP FIVE: Synthesizing
STEP SIX: Reporting
1. Globalization The H.R department will need to create models and processes for achieving global activeness, effectiveness and competitiveness.
2. Managing the Value Chain for Business Competitiveness.
Innovation Faster Decision Making Price or Value Advantage Effective linking with Suppliers
3. Growth of the organization By increasing customer, acquisition and mergers.
CHALLENGES FOR H.R. DEPARTMENT EIGHT CHALLENGES IDENTIFIED BY DAVE ULRICH (1997)
4. Building organizational capabilities Reviewing existing capabilities New capabilities Aligning new capabilities with business strategies.5. Managing Change Adopting some new H.R. Practices Learning some New Skills and Attitudes Unlearning some existing skills and
Attitudes.
6. Making Technology viable Finding out ways and means to make technology successful. 7. Attracting and Retaining Intellectual Capital Attracting Talented People. Retaining them. Utilizing them suitably. 8. Transforming the Organisation Creating fundamental and lasting changes.
Develop an understanding of the management system and procedures
Assess the strength and weaknesses of the management systems and procedures
Gather evidence and verify findings
Validate audit findings and exceptions
GENERAL AUDITING METHOD
INDIVIDUAL INTERVIEW METHOD
GROUP INTERVIEW METHOD
WORKSHOP METHOD
QUESTIONNAIRE METHOD
OBSERVATION
ANALYSIS OF SECONDARY DATA
ANALYSIS OF REPORTS, RECORDS, MANUALS AND OTHER PUBLISHED LITERATURE
METHODS OF HR AUDIT
Top level management and senior managers are interviewed,
individually. It helps in following:
Knowing their thinking about future plans and opportunities available for the company
Knowing about their expectations from the HR audit
Getting sensitive information pertaining to working styles and culture
INDIVIDUAL INTERVIEW METHOD
Group interviews and discussions with the employees and executives of large companies for HR audit, facilitate collection of information about effectiveness of existing systems.
GROUP INTERVIEW METHOD
What do you see as the future growth opportunities and business directions of the company? What skills and competencies does the company have which you are proud of? What skills and competencies do you need to run your business, or to perform your role, more effectively at present? What are the strengths of your HRD function? What are the areas where your HRD function can do better? What is good about your HRD subsystems, such as: performance appraisal , career planning, job rotation, training, quality circles, induction training, recruitment policies, performance counseling, worker development programmes, and HRD departments? What is weak about them? What can be improved? What changes do you suggest to strengthen HRD in your company? What do you think are the ways in which line managers can perform more developmental roles?
RELEVANT QUESTIONS THAT ARE ASKED IN INDIVIDUAL AND GROUP INTERVIEWS :
Workshop Methods also known as Large Scale Interactive Process (LSIP) is conducted in some cases of audit.
WORKSHOP METHOD
Feed back about various dimensions of HRD, including the competency base of HRD staff, the styles of line managers, the implementation of various HRD systems, etc are obtained through a detailed questionnaire from individuals or groups for HR audit.
This method helps in benchmarking.
QUESTIONNAIRE METHOD
o The auditors should physically visit the workplace
o To assess the extent to which a congenial and supportive human welfare oriented climate exists in the company.
o This is essential because employees are not likely to give their best if they do not live in good surroundings
o The observations can be conducted using a check list of questions.
OBSERVATION
Analysis of secondary data can give an insight into the HRD assets and liabilities of the company.
Analysis of age profiles of the employees, analysis of the training attended, analysis of the minutes of the meetings held etc., help in determining the assets and liabilities.
ANALYSIS OF SECONDARY DATA
• Published literature of the company including annual reports, marked hand-outs, training calendar personnel manual, and various circulars issued from time to time are also likely to help immensely in assessing the strengths and weaknesses of HRD.
ANALYSIS OF REPORTS,RECORDS, MANUALS AND OTHER PUBLISHED LITERATURE
CASE STUDY
IT SECURITY AUDITING
Steps of An IT Audit
1. Planning Phase2. Testing Phase3. Reporting Phase
Entry Meeting
Define Scope
Learn Controls
Historical Incidents
Past Audits
Site Survey
Review Current Policies
Questionnaires
Define Objectives
Develop Audit Plan / Checklist
PLANNING PHASE
Testing Phase
1.Meet With Site Managers
2.Data Collection
3.Types of Data
Long Report After Going Through Data
Intro defining objectives/scope
How data was collected
Summary of problems
Table format
Historical data (if available)
Ratings
Fixes
In depth description
REPORTING PHASE
This Is NOT a Confrontation
Make Your Self Available
Know What The Scope/Objectives Are
Know What Type of Data Will be Collected
Know What Data Shouldn’t be Collected
PREPARING TO BE AUDITED
Audit will give all the necessary information required about finance and performance of the employees
planning phase is very important.
Employees should be available for testing phase
Reports should focus on in depth description of problems
CONCLUSION