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Chapter VI
Human Resources Development
and Labour Legislation-
A study of employee perception of HNL
6.1 Labour Legislation
The main purpose of labour legislation is to protect the rights of
workers and employers, and to promote productive and safe workplaces and
ensure employee's benefits. Labour law defines employees’ rights and
obligations as workers, union members and employer’s rights and obligations
in the workplace. Labour laws can be classified in to two broad categories
namely collective labour law and individual labour law. Collective Labour
Law deals with the relationships between various groups, which include
employer, employee and union. Individual Labour Law is one which intends
to protect the employees' rights who are at work and during the tenure of work
contract. Further, the functional areas of existing labour laws can be identified
as industrial relations, workplace health and safety, employment standards
and service conditions, salary and other allowances including minimum wage,
compensations etc., social security, labour welfare and recruitment policy.
Conte
nts
6.1 Labour Legislation
6.2 Human Resource Development
6.3.A micro level approach to the impact of HRD
6.1.1 Indian context
In India, Central Government and the various State Governments have
enacted large numbers of labour laws, to regulate the activities of workers,
employers and unions. These laws deal with various aspects of labour market
operations. There are laws, which apply to specific industry or activity and
those apply to the entire labour force. Table 6.1 is the list of labour laws
classified according to different functional areas.
Table 6.1
List of labour laws of India based on their functional areas
Sl.
No
Name of the law Functional
area
1 The Employees’ Compensation Act, 1923
Social and
Financial
Security of
employees
2 The Employees’ State Insurance Act, 1948
3 The Employees’ Provident Fund & Miscellaneous
Provisions Act, 1952
4 The Payment of Gratuity Act, 1972
5 The Unorganised Workers' Social Security Act 2008
6 Employees liability act 1938
7 The Mica Mines Labour Welfare Fund Act, 1946
Labour
Welfare
8 The Limestone & Dolomite Mines Labour Welfare Fund
Act, 1972
9 The Beedi Workers Welfare Fund Act, 1976
10 The Beedi Workers Welfare Cess Act, 1976
11 The Iron Ore Mines, Manganese Ore Mines & Chrome Ore
Mines Labour Welfare Fund Act, 1976
12 The Iron Ore Mines, Manganese Ore Mines & Chrome Ore
Mines Labour Welfare Cess Act, 1976
13 The Cine Workers Welfare Fund Act, 1981
14 The Cine Workers Welfare Cess Act, 1981
15 The Employment of Manual Scavengers and Construction
of Dry latrines Prohibition Act, 1993
16 The Employment Exchanges (Compulsory Notification of
Vacancies) Act, 1959 Recruitment
& Training 17 The Apprentices Act, 1961
18 The Payment of Wages Act, 1936
Wages
19 The Minimum Wages Act, 1948
20 The Working Journalist (Fixation of Rates of Wages) Act,
1958
21 The Payment of Bonus Act, 1965
22 The Fatal Accidents Act, 1855
Miscellaneo
us
23 The Weekly Holiday Act, 1942
24 The War Injuries (Compensation Insurance) Act, 1943
25 The Personal Injuries (Emergency) Provisions Act, 1962
26 The Personal Injuries (Compensation Insurance) Act, 1963
27 The Coal Mines (Conservation and Development) Act,
1974
28 The Labour Laws (Exemption from Furnishing Returns and
Maintaining Register ) Act, 1988
29 The Public Liability Insurance Act, 1991
30 The Bonded Labour System (Abolition) Act, 1976 Deprived
and
Disadvantag
ed Sections
of the
Society
31 The Child Labour (Prohibition & Regulation) Act, 1986
32 The Children (Pledging of Labour) Act, 1933
33 The Maternity Benefit Act, 1961 Equality and
Empowerme
nt of Women 34 The Equal Remuneration Act, 1976
35 The Factories Act, 1948
36 The Dock Workers (Regulation of Employment) Act, 1948
Conditions
of Services
and
Employment
37 The Plantation Labour Act, 1951
38 The Mines Act, 1952
39 The Working Journalists and other Newspaper Employees’
(Conditions of Service and Misc.) Act, 1955
40 The Merchant Shipping Act, 1958
41 The Motor Transport Workers Act, 1961
42 The Beedi & Cigar Workers (Conditions of Employment)
Act, 1966
43 The Contract Labour (Regulation & Abolition) Act, 1970
44 The Sales Promotion Employees (Conditions of Service)
Act, 1976
45 The Inter-State Migrant Workmen (Regulation of
Employment and Conditions of Service) Act, 1979
46 The Cine Workers and Cinema Theatre Workers
(Regulation of Employment) Act, 1981
47 The Dock Workers (Safety, Health & Welfare) Act, 1986
48 The Building & Other Construction Workers (Regulation
of Employment & Service) Act, 1996
49 The Dock Workers (Regulation of Employment)
(inapplicability to Major Ports) Act, 1997
50 The Trade Unions Act, 1926 & The Trade Unions
(Amendments) Act, 2001 Industrial
Relations 51 The Industrial Employment (Standing Orders) Act, 1946
52 The Industrial Disputes Act, 1947
Source: Research data
Table 6.1 is a selection of the labour laws in India based on their
functional areas. From this list 16 statutes are selected to study the purpose
and objective of the legislation and the result of the study is given in Table
6.2. In order to examine the presence of the elements of human resource
development in these laws, various provisions of these selected laws are
analysed. This chapter examines the labour laws from the human resource
development angle. The study focused on the visibility of various elements of
human resource development in the provisions of labour laws.
Table 6.2
Purpose and objective of the legislation of selected labour laws
Name of the law Objective/purpose of the Act
1
THE APPRENTICES ACT,
1961
Improvement/refinement of old skills through
theoretical and practical training in number of trades
and occupation
2
THE CONTRACT
LABOUR
(REGULARATION &
ABOLITION) ACT,1970
To regulate the employment of contract labour in
certain establishments and to provide for its
abolition in certain circumstances and for matters
connected there with.
3
THE EMPLOYEES’
PROVIDENT FUNDS &
MISC. PROVISIONS ACT,
1952
This Act seeks to ensure the financial security of the
employees in an establishment by providing for a
system of compulsory savings. Employees covered
enjoy a benefit of Social security for which
employees and employers contribute equally
throughout the covered persons’ employment. This
sum is payable normally on retirement or death.
Other Benefits include Employees’ Pension Scheme
and Employees’ Deposit Linked Insurance Scheme.
4
THE EMPLOYEES’
STATE INSURANCE
ACT, 1948
Medical, sickness, extended sickness for certain
diseases, enhanced sickness, dependents maternity,
besides funeral expenses, rehabilitation allowance,
medical benefit to insured person and his or her
dependent family members.
5
THE FACTORIES ACT,
1948
Employer is to ensure the health of workers, safety
measures, welfare measures, working hours, spread
over & overtime of adults
6
THE EMPLOYMENT
EXCHANGES
(COMPULSORY
NOTIFICATION OF
VACANCIES)
ACT, 1959
To provide for the compulsory notification of
vacancies to employment exchanges.
7
THE INDUSTRIAL
DISPUTES ACT, 1947
Provides for the investigation and settlement of
industrial disputes in an industrial establishment
relating to lockouts, layoffs, retrenchment etc. It
provides the machinery for the reconciliation and
adjudication of disputes or differences between the
employees and the employers.
8
THE MINIMUM WAGES
ACT, 1948
The Act prescribes minimum wages for all
employees in all establishments or working at home
in certain employments.
9
THE INDUSTRIAL
EMPLOYMENT
(STANDING ORDERS)
ACT, 1946
Applicable to establishments employing more than
100 workers. The Act requires employers in
industrial establishments to clearly define the
conditions of employment by issuing standing
orders duly certified. Model standing orders issued
under the Act deal with classification of workmen,
holidays, shifts, payment of wages, leaves,
termination etc..
10
THE SALES PROMOTION
EMPLOYEES
(CONDITIONS OF
SERVICE) ACT, 1976
To provide for fixing minimum rates of wages in
certain employments
11 THE TRADE UNIONS
ACT, 1926
To provide for the registration of Trade Union and
in certain respects to define the law relating to
registered Trade Unions
12
THE PAYMENT OF
BONUS ACT, 1965
The Act provides for the payment of bonus to
persons employed in certain establishments on the
basis of profits or on the basis of production or
productivity. The Act is applicable to
establishments employing 20 or more persons. The
minimum bonus, which an employer is required to
pay even if he suffers losses during the accounting
year is 8.33% of the salary.
13
THE PAYMENT OF
GRATUITY
ACT, 1972
The Act provides for a scheme for the payment of
gratuity to all employees in all establishments
employing ten or more employees to all types of
workers. Gratuity is payable to an employee on his
retirement/resignation at the rate of 15 days salary
of the employee for each completed year of service
subject to a maximum
14
THE PAYMENT OF
WAGES ACT, 1936
The Act regulates issues relating to time limits
within which wages shall be distributed to
employees and that no deductions other than those
authorized by the law are made by the employers.
15
THE WORKMEN’S
COMPENSATION ACT,
1923
The Act provides that compensation shall be
provided to a workman for any injury suffered
during the course of his employment or to his
dependents in the case of his death. The Act
provides for the rate at which compensation shall be
paid to an employee.
16
THE MATERNITY
BENEFIT ACT 1961
The Act regulates the employment of the women in
certain establishments for a prescribed period before
and after child birth and provides certain other
benefits. The Act does not apply to any factory or
other establishment to which the Employees State
Insurance Act 1948 is applicable.
Source: Research data
6.2 Human Resource Development
Key elements of human resource development are employee training,
education and development. HRD training includes those activities which
serve to improve employee performance for a currently held job (Nadler,
1979). Education is comprised of activities which are designed to improve an
employee's overall completeness in a specified direction and beyond the
current job (Nadler, 1979). Employee development strives to prepare
individuals so they can move with the organization as it changes and grows
(Mondy & Noe, 1981). Employee development can further extended to
individual development, career development and organizational development.
Logically career development and organizational development are offshoots of
individual development and hence it can be concluded that individual
development is the corner stone of human resource development. Individual
development is the outcome of various elements such as salary & service
conditions, social security measures, health & safety measures, labour welfare
measures, training and skill development. This relationship of labour laws to
the human resource development is explained with the help of Figure 6.1. For
the purpose of analysis, labour laws are classified in to employer oriented and
employee oriented. This is further divided in to duties and rights of employer
and duties and rights of employees. Further it is seen that the provisions
containing duties of employer and rights of employees are those related to the
human resource development.
Fig.6.1
Relationship diagram of labour laws and HRD
LABOUR LAWS
DUTIES OF
EMPLOYEE
EMPLOYER
ORIENTED
EMPLOYEE
ORIENTED
RIGHTS OF
EMPLOYEE
DUTIES OF
EMPLOYER
RIGHTS OF
EMPLOYER
Salary Training Recruitment
Health & safety HRD Social security
Labour welfare Development Service conditions
Table 6.3
List of labour laws containing provisions for Human Resource Development
Major
Labour
legislations
Whether any relevant Provisions related to
Recruitment
Salary and
compensation
Health &
safety
Social securit
y
Labour
welfare
Training &
Development
Service Conditio
ns
1.
The Employees’ State Insurance Act, 1948
x √ √ √ √ x √
2.
The Payment of Gratuity Act, 1972
x √ x √ √ x √
3.
The Employees’ Provident Fund & Miscellaneous Provisions Act, 1952
x √ x √ √ x √
4.
The Workmen Compensation Act, 1923
x √ √ √ √ x √
5.
The Employment Exchanges (Compulsory Notification of Vacancies) Act, 1959
√ x x x x x x
6. The Apprentices Act, 1961
√ x x x x x* x
7. The Payment of Wages Act, 1936
x √ x x √ x √
8.
The Minimum Wages Act, 1948
x √ x x √ x √
9.
The Maternity Benefit Act, 1961
x x √ √ √ x √
10. The Payment of Bonus Act, 1965
x √ x x √ x √
11. The Equal Remuneration Act, 1976
x √ x √ x x x
12.
The Contract Labour (Regulation & Abolition) Act, 1970
x x x √
√
x x
13. The Trade Unions Act, 1926
x x x √
√
x x
14.
The Industrial Employment (Standing Orders) Act, 1946
x x √
x x x
√**
15.
The Industrial Disputes Act, 1947
x x x √
x x x
16.
The Factories Act, 1948
x x √
x
√
x x
2 8 5 9 11 0 9
Source: Research data
* Though the Apprentices Act is a law to regulate the training to candidates, the apprentices are not
considered as regular employees .Hence the provisions are not directly related to HRD.
** This Act is applicable to organizations which employ more than 100 persons.
Table 6.3 shows the presence of human resource development
provisions in various labour legislations enacted by the Central Government.
From the Tables 6.2 and 6.3, it can be seen that the major component of
human resource development, training and development do not find a place in
any of the provisions of the labour laws examined. Provisions, which regulate
the recruitment of staff in various organisation are found in 2 Acts, though
only to a limited extent. There are 8 laws which regulated the payment of
salary and other compensations. Provisions to ensure the health and safety of
the workers are present in 5 statutes. Social security and labour welfare
measures are given statutory protection in 9 and 11 Acts respectively. There
are 9 laws which regulate the service conditions of the staff. The above data is
represented in Figure 6.2.
Fig.6.2
HRD FACTORS
2
8
5
911
0
9
0
2
4
6
8
10
12
NU
MB
ER
OF
LA
WS
HRD provisions in labour laws
Table 6.4
Statistics of HRD provisions in various labour laws
HRD Factors No. of laws
analysed
No. of laws in which
relevant HRD
provisions present
Percentage
Recruitment 16 2 12.50
Salary and compensation 16 8 50.00
Health & safety 16 5 31.25
Social security 16 9 56.25
Labour welfare 16 11 68.75
Training & Development 16 0 0.00
Service Conditions 16 9 56.25
Source: Research data
Fig.6.3
Percentage of HRD provisions in major labour laws
6.3. Micro level approach to the impact of HRD provisions in the
existing labour laws
6.3.1 HRD Practices in HNL
In the foregoing section, a macro level scrutiny of selected labour laws
were carried out to find whether these laws contain any provisions that give
prominence for Human Resource Development (HRD). In order to examine
whether the provisions contained in these laws have any impact on the micro
level, a case study of the working environment of Hindustan Newsprint
Limited was conducted.
In the annual report of the HNL for the year ended on 31 March 2012, it
is stated that as a visionary in development, the company has given great
12.5
50
31.25
56.25
68.75
0
56.25
0
10
20
30
40
50
60
70
80
Per
centa
ge
HRD factor in various laws
prominence to HRD. It further stated that by imparting need based training
with the help of internal and external resource persons; key competencies of
the employees were developed so as to enable them to perform current and
future jobs through planned learning activities and to manage change. It is
stated that the growth and advancement needs of the employees are the major
factors of the Human Resources Management policies of the company. During
the year 2011-12, the company had conducted 11 in-house and 11 external
programmes.
The company is promoting participative work culture management, by
constituting various Committees like Works Committee, Safety Committee,
Canteen Committee, Grievance Committee and Bi-partite participative fora
like Shop Floor Councils and Plant Floor Councils. Constant interactions with
the Trade Unions and their representatives at political levels resulted in having
a very healthy industrial relations which ensured zero man days loss due to
strike. The company is offering various welfare measures to the employees
and their dependents. The report further states that the health and safety
aspects of employees are given emphasis by the company.
Table- 6.5
Training programmes conducted by HNL during 2011-12
Type of trainings No. of trainings Participants
In house 11 273
External 11 18
Source: Annual report of HNL, 2012
6.3.2 Analysis of employee perception on HRD practices in HNL
In the previous section, the employer’s version of the various HRD
practices prevalent in the organization is examined. But, this version is to be
verified with the feedback from the employees. In order to analyse the impact
and effectiveness of these practices on the workforce, a questionnaire with five
point Likert scale was prepared with 25 questions, 3 each from the 7 key
elements of individual development and 4 additional questions on training and
development. Responses from 250 employees of HNL randomly selected from
a universe as given in Table 6.6 are collected and average score was
calculated. (The Likert scale question was invented by the educator and
psychologist Rensis Likert in his thesis at Columbia University.)
Table 6.6
Category of employees
Category Frequency
Worker 150
Supervisor 25
Executive 75
Total 250
Source: Research data
To prepare the questionnaire, the aspect of individual development,
which is the outcome of the seven key elements listed in Table 6.7 are
emphasised. Further, the element of training and development, which is a
major contributing factor of HRD, is given importance by adding four more
questions on this area.
Table - 6.7
Key elements affecting individual development
Sl.No Factors affecting individual development
1 Recruitment
2 Salary & compensation
3 Social security measures
4 Health & safety measures
5 Labour welfare measures
6 Training & development
7 Service conditions
Source: Research data
The seven key elements listed in Table 6.7 are selected on the basis of
their contribution to overall development of individual. Also, provisions to
ensure these elements are present in various labour laws enacted by the
Central and State governments. Since HRD is a universal concept, the
responses of all categories of employees were clubbed and all the 250
responses were considered as responses from a homogeneous group. The
qualitative data obtained was then converted in to numerical value by
assigning values from 1 to 5 for each response. The values of each response
were then aggregated and the average score is calculated. To find out whether
this score is significant to the extent that the respondents are satisfied with the
current HRD practices at HNL, percentage of this average was calculated
based on the maximum score of 5. The maximum expected score is 125 and
the calculated score is 71.24, which is 57% of the maximum score. The
average scores of each responses and the average of the aggregate score are
given in Table 6.8.
Table 6.8
Average scores of the perception of employees on HRD practices in HNL
Sl.
No.
Items Average
Score
1 How transparent was the recruitment process of the
company?
2.64
2 Are you satisfied with the recruitment standards of the
company?
2.78
3 How much do your qualifications mattered in the
selection process?
3.27
4 How well are you paid for the work you do? 3.48
5 Are you satisfied with your employee benefits? 3.76
6 How realistic were the expectations of your salary? 3.75
7 How proud are you of your employer's brand? 3.67
8 Are you satisfied with the perks provided by the
company?
4.36
9 How easy was it to balance your work life and personal
life?
3.16
10 How safe did you feel at your employer's workplace? 3.48
11 How often did you feel stressed at work? 3.68
12 How much the stress at work affects your health? 2.12
13 Are you satisfied with your job? 3.56
14 How positive is your employer's work environment? 3.48
15 How is your employer's health insurance plan? 3.18
16 How effective is the training you receive from your
employer?
1.25
17 How often does your employer give you skill
development training?
2.05
18 How much room for professional growth did you have
at this company?
1.98
19 How often do the tasks assigned to you help you grow
professionally?
2.08
20 How well did your team work together to reach a
common goal?
2.76
21 How effectively are your skills used at this company? 3.25
22 How effective is the existing provisions to ensure career
development?
2.00
23 How effective is the opportunity for outside
training/development?
1.00
24 Are you satisfied with the initiative of the management
to impart training/development?
2.00
25 Are you satisfied with promotion policy of the
company?
2.50
Average score 2.85
Percentage of Average score 57%
Source: Research data
Table 6.9
Classification of the average scores based on ranking
Ranking Sl.
No.
Items Average
Score
1 8 Are you satisfied with the perks provided by
the company?
4.36
2 5 Are you satisfied with your employee benefits? 3.76
3 6 How realistic were the expectations of your
salary?
3.75
4 11 How often did you feel stressed at work? 3.68
5 7 How proud are you of your employer's brand? 3.67
6 13 Are you satisfied with your job? 3.56
7 4 How well are you paid for the work you do? 3.48
8 10 How safe did you feel at your employer's
workplace?
3.48
9 14 How positive is your employer's work
environment?
3.48
10 3 How much do your qualifications mattered in
the selection process?
3.27
11 21 How effectively were your skills put to use at
this company?
3.25
12 15 How is your employer's health insurance plan? 3.18
13 9 How easy was it to balance your work life and
personal life while working at this company?
3.16
14 2 Are you satisfied with the recruitment
standards of the company?
2.78
15 20 How well did the members of your team work
together to reach a common goal?
2.76
16 1 How transparent was the recruitment process of
the company?
2.64
17 25 Are you satisfied with promotion policy of the
company ?
2.5
18 12 How much the stress at work affect your
health?
2.12
19 19 How often do the tasks assigned to you by your
employer help you grow professionally?
2.08
20 17 How often does your employer give you skill
development training?
2.05
21 22 How effective is the existing provisions to
ensure career development?
2
22 24 Are you satisfied with the initiative of the
management to impart training/development?
2
23 18 How much room for professional growth did
you have at this company?
1.98
24 16 How effective is the training you receive from
your employer?
1.25
25 23 How effective is the opportunity for outside
training/development?
1
Source: Research data
Tables 6.8 and 6.9 clearly depicts a trend which reveals that though the
employees are satisfied on the areas of salary and other benefits, the efforts of
the company to give prominence to HRD by imparting internal and external
trainings did not evoked the expected impact on the employees. The pattern of
the responses show that many of the training and skill development
programmes lack teeth. Ranking of the responses based on the scores clearly
show that the HRD practices at HNL mainly centre around the enhancement of
salary and other benefits to the employees and the efforts from the part of the
employer aimed at the career and organizational development are not
producing the desired results. The main reason behind this embarrassing
situation may be that while all the six out of the seven elements of individual
development examined in this chapter had the statutory protection in various
labour laws, the remaining element of training and development do not find
any such protection. This situation permits the individual management to
formulate their own rules and regulations to carry out this important function.
The implementation of these rules and regulations are not subjected to any
legal scrutiny by any authority and the management is free to fix their own
standards to evaluate the outcome of their training and development
programmes.
Table 6.10
Details of training cost incurred by the company during the last 5 years
Year
Total No.
of
employees
Average
annual
employee
cost
Gross
training
cost
Per
employee
training
cost
Percentage
of training
cost to
total cost
2006-07 1000 663350 388310 388.3 0.06
2007-08 1003 639511 486692 485.2 0.08
2008-09 1036 565425 149236 144.05 0.03
2009-10 978 435727 117830 120.48 0.03
2010-11 909 425834 122592 134.86 0.03
Source: Primary data
Table 6 is the details of average salary cost, per employee training cost and the
percentage of per employee training cost to per employee salary cost. The per
employee training cost had dwindled during the last five years and it can be
seen that only a meager Rs.135 was spent for training during the year 2010-11.
Though the management claims to give prominence to HRD, the reality is that
they are not investing any amount for this purpose.
Conclusion
A scrutiny of the provisions of various labour laws containing
clauses related to human resource development and the analysis of various
HRD practices followed at the HNL reveals that HRD provisions in the
statutes are mainly related to the salary, social security and other welfare
measures ensuring monetary and other social benefits to the employees.
Absence of any provisions to ensure training and development of the
employees aimed at individual, career and organizational development are
causing confusion in the process of formulating and implementing effective
and uniform HRD practices in the industry.