Human Human Resources Resources

ManagementManagement

Human Human Resources Resources

ManagementManagement

AnIntroduction

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Human Human Resources Resources

ManagementManagement

Human Human Resources Resources

ManagementManagement

AnIntroduction

What Organizations DoWhat Organizations DoWhat Organizations DoWhat Organizations Do

ProductsServices

Product or ServiceCapital Goods(e.g. Equipment)

Labor

Raw Materials

2 Views of Human 2 Views of Human Resources ManagementResources Management

2 Views of Human 2 Views of Human Resources ManagementResources Management

View #1 -- View #1 -- HRM is a HRM is a Separate DepartmentSeparate DepartmentView #1 -- View #1 -- HRM is a HRM is a

Separate DepartmentSeparate Department

One of the major organizational subsystems

A “Staff” perspective

Human Resources

Research &Development,EngineeringManagement

Marketing

Materials,Production,and/orServicesManagement

Finance

Major Organizational

Subsystems

Why a Separate Why a Separate Department is UsefulDepartment is Useful

Why a Separate Why a Separate Department is UsefulDepartment is Useful

1) Importance of Human ResourcesCompetitive Advantage

2) Increasing ComplexityGlobal workforce

3) External InfluencesLegal Requirements

4) Consistency in Treatment

ResponsibilitiResponsibilities of the HR es of the HR DepartmentDepartment Advice and Counsel

Strategic Partner

Policy Formulation and Implementation

Employee Advocacy

Service

View #2 -- View #2 -- Every Supervisor Every Supervisor or Manager is an HR Manageror Manager is an HR ManagerView #2 -- View #2 -- Every Supervisor Every Supervisor

or Manager is an HR Manageror Manager is an HR Manager

Anyone who deals with subordinates plays a HRM role

The “Line” perspective

Tasks Completed by Tasks Completed by Line ManagersLine Managers

Interview job applicants Provide orientation, coaching, and

on-the-job training Provide and communicate job

performance ratings Recommend salary increases Carry out disciplinary procedures Investigate accidents Settle grievance issues

So just what does So just what does HRM involve?HRM involve?

Ways of categorizing HR activities

Four Four ActivitiesActivitiesFour Four ActivitiesActivities

The Acquisition of

Human Resources

The Maintenance of

Human Resources

The Developmentof

Human Resources

The Rewarding of

Human Resources

Specific HRM Specific HRM FunctionsFunctions

Specific HRM Specific HRM FunctionsFunctions

Human Resource Planning Analyzing Jobs Recruiting Selecting Appraising Training Developing Compensating Benefits Work Environment

How HR How HR FunctionsFunctions Relate to HR Relate to HR ActivitiesActivities

How HR How HR FunctionsFunctions Relate to HR Relate to HR ActivitiesActivities

The Acquisition of Human Resources

PlanningAnalyzing JobsRecruitment

SelectionThe Development ofHuman Resources

AppraisingTraining

Developing

How How HR Functions HR Functions Relate to Relate to HR ActivitiesHR Activities, ,

continuedcontinued

How How HR Functions HR Functions Relate to Relate to HR ActivitiesHR Activities, ,

continuedcontinued

The Rewarding ofHuman Resources

Compensating(Wages & Salaries)

(Incentives)

The Maintenance ofHuman Resources

Employee BenefitsSafety & HealthLabor Relations

Goals of Human Goals of Human Resource ManagementResource Management

The human resource function in contemporary

organizations

Facilitatingorganizational

competitiveness

Complying with legal and social

obligations

Promotingindividual growthand development

Enhancing productivity and

quality

Desired Outcomes of Desired Outcomes of HRMHRM

Desired Outcomes of Desired Outcomes of HRMHRM

Attraction Retention Job Performance Productivity Employee Safety and Health Attendance Job Satisfaction Competitive Advantage Company Performance

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Southwest Southwest AirlinesAirlines

Competitive Challenges Competitive Challenges for HRM - 1for HRM - 1

Managing ChangeCultural DiversityWork & Family IssuesDeveloping Human CapitalPart-time, Temporary

EmployeesGlobalization

Competitive Challenges Competitive Challenges for HRM - 2for HRM - 2

Cost ContainmentMergers & TakeoversDownsizing & LayoffsQuality & Teamwork Advances in TechnologyContinuous Quality

Improvement

Any Questions?Any Questions?

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