31
TNG CÔNG TY CPHN BO HIM BIDV ––––––––––––– S: 2515/CV- HH V/v: Ban hành hướng dn nghip vbo him hàng hóa CNG HOÀ XÃ HI CHNGHĨA VIT NAM Độc lp - Tdo - Hnh phúc –––––––––––––––––––––––––– Hà Ni, ngày 01 tháng 11 năm 2010 Kính gi: Các Công ty Bo him BIDV Nhm thng nht thc hin hat động khai thác nghip vbo him Hàng hóa trong toàn Tng công ty, Tng công ty Bo him BIDV (BIC) ban hành kèm theo công văn này Hướng dn nghip vbo him Hàng hóa áp dng thng nht trong toàn hthng. Hướng dn nghip vbo him Hàng hóa có hiu lc ktngày 01/01/2011 và thay thế cho các văn bn ban hành trước đây có cùng ni dung. Kính đề nghcác đơn vphbiến ni dung ca hướng dn này ti các cán bti đơn v. Trong quá trình thc hin, nếu có vướng mc, xin liên hvi Ban Hàng hi để được hướng dn gii quyết. Nơi nhn: - Như trên; - Ban Tng Giám đốc; - Ban GĐBT, QLRR, QHKH, TBH; - Lưu: VT, Ban HH. KT. TNG GIÁM ĐỐC PHÓ TNG GIÁM ĐỐC Trn Trung Tính

Huong Dan Nghiep Vu Hang Hoa[1]

Embed Size (px)

DESCRIPTION

d

Citation preview

  • TNG CNG TY C PHN

    BO HIM BIDV

    S: 2515/CV- HH V/v: Ban hnh hng dn

    nghip v bo him hng ha

    CNG HO X HI CH NGHA VIT NAM c lp - T do - Hnh phc

    H Ni, ngy 01 thng 11 nm 2010

    Knh gi: Cc Cng ty Bo him BIDV

    Nhm thng nht thc hin hat ng khai thc nghip v bo him Hng ha trong ton Tng cng ty, Tng cng ty Bo him BIDV (BIC) ban hnh km theo cng vn ny Hng dn nghip v bo him Hng ha p dng thng nht trong ton h thng.

    Hng dn nghip v bo him Hng ha c hiu lc k t ngy 01/01/2011 v thay th cho cc vn bn ban hnh trc y c cng ni dung.

    Knh ngh cc n v ph bin ni dung ca hng dn ny ti cc cn b ti n v.

    Trong qu trnh thc hin, nu c vng mc, xin lin h vi Ban Hng hi c hng dn gii quyt.

    Ni nhn: - Nh trn; - Ban Tng Gim c; - Ban GBT, QLRR, QHKH, TBH; - Lu: VT, Ban HH.

    KT. TNG GIM C PH TNG GIM C

    Trn Trung Tnh

  • 1

    MC LC CHNG I: QUY NH CHUNG .............................................................................. 0

    I. MC CH................................................................................................................................................2II. PHM VI P DNG................................................................................................................................2III. TI LIU THAM KHO.......................................................................................................................2IV. GII THCH T NG...........................................................................................................................2

    CHNG II: TNG QUAN V BO HIM HNG HA .................................... 4 I. KHI NIM V HNG HA...................................................................................................................4II. HNG HO KHNG NHN BO HIM.............................................................................................4III. PHN LOI HNG HA:.....................................................................................................................4

    1. Cn c vo kch thc v trng lng ca hng ho..........................................................................42. Cn c vo cch thc xp hng v ng gi hng ho.........................................................................53. Cn c vo phng thc vn chuyn....................................................................................................54. Cn c vo c tnh ca hng...............................................................................................................6

    III. CC NI DUNG C BN TRONG BO HIM HNG HA............................................................71. Ngi c bo him (The Insured):....................................................................................................72. i tng bo him (Subject-matter Insured):......................................................................................73. Cc chng t hng ho c lin quan:...................................................................................................74. Tuyn hnh trnh c bo him..........................................................................................................95. iu kin bo him (Conditions)...........................................................................................................96. C quan gim nh tn tht.................................................................................................................177. iu kin c s giao hng ca hp ng mua bn.............................................................................178. S tin bo him...................................................................................................................................189. Ph bo him v mc khu tr...........................................................................................................1910. Tra cu thng tin tu chuyn ch.....................................................................................................2011. Tch t ri ro......................................................................................................................................23

    CHNG III: QUY NH V P DNG BIU MU ......................................... 24 I. NHM BIU MU IN SN....................................................................................................................24

    1. Quy tc bo him hng ha.................................................................................................................242. n bo him hng ho......................................................................................................................25

    II. NHM BIU MU KHNG IN SN...................................................................................................251. Giy yu cu bo him (GYCBH)........................................................................................................252. Bn cho ph........................................................................................................................................253. Sa i b sung...................................................................................................................................254. Hp ng/n bo him hng ho......................................................................................................265. n bo him tm thi (Cover Note)...................................................................................................276. T trnh cp thm quyn......................................................................................................................27

    CHNG IV: QUY TRNH CHUNG TRONG BO HIM HNG HO ......... 28 I. TM KIM KHCH HNG V NGH BO HIM.......................................................................28II. CP, THEO DI, QUN L H S KHAI THC BO HIM HNG HA..................................28

    1. Cp n bo him...............................................................................................................................282. Hu b/chm dt hiu lc n/hp ng bo him hng ha............................................................283. H s khai thc....................................................................................................................................284. phng hn ch tn tht v h tr cng tc khiu ni bi thng..................................................295. Thu ph bo him v chm sc khch hng........................................................................................30

    PH LC NH KM: 1. Hp ng bao hng XNK (ting Anh, ting Vit) 2. Hp ng bao hng vn chuyn ni a (ting Vit) 3. Bn cho ph (ting Anh, ting Vit) 4. Mu Sa i b sung (ting Anh, ting Vit) 5. Mu Giy yu cu bo him 6. Mu t trnh vt phn cp

  • 2

    CHNG I: QUY NH CHUNG

    I. MC CH Hng dn ny c xy dng nhm mc ch:

    Thng nht cng tc khai thc v x l nghip v bo him hng ha trong h thng;

    Hng dn la chn, nh gi, nh ph v chp nhn ri ro i vi bo him hng ha;

    L chun mc cc n v kinh doanh thc hin cng tc nghip v ng thi l c s Tng cng ty theo di, nh gi v qun l thc hin nghip v bo him hng ha trong ton h thng.

    II. PHM VI P DNG Hng dn nghip v ny c p dng cho vic trin khai nghip v bo him hng ha c tin hnh ti tt c cc n v ca Tng Cng ty Bo him BIDV.

    III. TI LIU THAM KHO Cc ti liu nn tham kho trong qu trnh trin khai bo him hng ha:

    Lut kinh doanh bo him s 24/2000/QH10 ngy 09.12.2000; B lut Hng hi Vit Nam s 40/2005-QH11 ngy 14.06.2005; Quyt nh s 824/2002/Q-BGTVT ca B Giao thng Vn ti ngy

    25.03.2002 nh ngha v hng siu trng, siu trng;

    Lut hng hi Anh MIA 1906 Incorterms 2000 Cc ti liu, vn bn php lut khc c lin quan. Cc trang web nh:

    9 http://www.marine-insurance.com.au ; 9 http://www.vpa.org.vn; 9 http://vietnamcrew.com; 9 http://www.lloyds.com/ ; 9 http://www.equasis.org

    IV. GII THCH T NG n v: bao gm cc Phng/Ban/ Trung tm trong ton h thng BIC c chc

    nng khai thc v qun l bo him hng ho ti Vit Nam.

    Lnh o cc n v: l Ban Gim c Ban/ Trung tm ti Tr s chnh, Ban Gim c Cng ty thnh vin, Trng/Ph Trng phng cc Phng tr s

  • 3

    chnh, Trng/Ph Trng phng cc nghip v, phng kinh doanh ti cng ty thnh vin v nhng ngi c u quyn khc.

    Cn b khai thc (CBKT): l cn b ca n v trc tip khai thc bo him. i l: l t chc, c nhn k kt hp ng i l vi BIC v c u quyn

    cp n bo him theo quy nh trong hp ng i l.

    Mi gii: l doanh nghip thc hin hot ng mi gii bo him theo quy nh ca Lut kinh doanh bo him v cc quy nh khc ca php lut c lin quan

  • 4

    CHNG II: TNG QUAN V BO HIM HNG HA

    I. KHI NIM V HNG HA Trong nghip v bo him hng ha, hng ha c tham gia bo him phi l hng ha hu hnh, xc nh c bng tin khi tn tht xy ra v c lin quan n mt hnh trnh vn chuyn t mt a im ny n mt a im khc (bao gm hng ha xut nhp khu, hng ha vn chuyn trong lnh th Vit Nam).

    II. HNG HO KHNG NHN BO HIM Hng ho khng nhn bo him bao gm:

    Gia sc, gia cm sng, c sng Hng ha trong qu trnh vn chuyn t kho cha ti dy chuyn sn xut Hng ha trn tu lai ko Tin giy, sc, bo lnh ngn hng, th tn dng, th thanh ton Tri phiu, c phiu, th tr trc, coupons v cc chng t c gi khc Vng, bc, bch kim, trang sc, qu, ngc... c, tranh qu, tc phm iu khc Hng ha mang phng x ht nhn Pho, thuc n, ngi n, v kh Cht aming Cc hng ha khng c php lu hnh v nhp khu vo Vit Nam. Hng ph liu (loi tr thp ph liu) Hng vn chuyn theo phng thc x lan tu ko

    III. PHN LOI HNG HA: Hng ho c th c phn loi theo nhiu tiu ch khc nhau. Di gc khai thc v qun l ri ro bo him, hng ho nhn bo him c th c phn loi theo cc tiu ch nh sau:

    1. Cn c vo kch thc v trng lng ca hng ho

    1.1 Hng ho thng thng

    Hng ho thng thng c nh ngha l cc mt hng khng c m t nh trong mc 1.2 di y.

    1.2 Hng siu trng, siu trng

    Hng siu trng, siu trng thng l hng ho my mc thit b, dy chuyn lp rp cho mt d n nht nh. Theo quy nh ca php lut Vit Nam, hng siu trng, siu trng c cc c im sau:

  • 5

    Hng siu trng: l hng c kch thc thc t mi kin hng khng tho ri ra c khi xp ln phng tin ng b c: chiu rng trn 2,5 mt hoc chiu cao trn 4,2 mt tnh t mt t hoc chiu di trn 20 mt.

    Hng siu trng: L hng c trng lng thc t mi kin hng khng tho ri ra c trn 30 tn.

    C th d dng nhn ra hng siu trng, siu trng tim n ri ro cao hn rt nhiu so vi hng ho thng thng khc, c bit l ri ro ri v, va p trong qu trnh xp d.

    2. Cn c vo cch thc xp hng v ng gi hng ho.

    2.1 Hng ng container

    Hng ng container c an ton cao hn rt nhiu so vi hng ho c xp trong hm hng hay ch trn boong tu. Hng c ng vo container c th c ng gi di dng bao, kin, thnghoc thm ch ri.

    Hng ng container gm hai dng:

    Hng nguyn container: mt loi hng ho c xp trong mt container ch khng ng chung vi hng ho khc.

    Hng ghp container: nhiu loi hng ho ca nhiu ch hng khc nhau c xp chung trong mt container.

    Ngi giao nhn s gom hng t cc ch hng c lng hng t v thc hin ng hng vo container. Sau khi hng n cng ch, cc i l giao nhn s nhn hng v sau phn phi hng ho n tng ch hng c th. Hng ghp container thng c nguy c mt cp, mt trm, ri v va p, nhim bn cao hn so vi hng nguyn container.

    2.2 Hng khng ng container

    Hng khng ng container l hng c ch trong hm tu hoc trn boong tu do tp qun chuyn ch hng ho quy nh.

    Hng ho khng ng trong container bao gm: hng ch ri, hng ng bao, hng ng b, hng ng gi loi khc..Xp hng theo cch thc ny tim n rt nhiu nguy c nh ri ro mt cp, mt trm, va p vi hng ho khc, ri v va p trong qu trnh bc xp, nhim bn, nhim mi, cc ri ro t Cc n v cn c bit lu khi nh gi ri ro i vi loi hng ny nht l khi hng ho c qu trnh chuyn ti.

    3. Cn c vo phng thc vn chuyn

    3.1 Hng vn chuyn n phng thc

    Hng vn chuyn n phng thc l hng ho c chuyn ch bng mt phng thc vn chuyn chnh nh bng ng bin, ng hng khng, ng b.

  • 6

    Thng thng, hng chuyn ch bng ng hng khng s an ton hn so vi hng chuyn ch bng cc phng thc khc, tuy nhin chi ph cao v khng ph hp vi hng ha c s lng/trng lng ln.

    Bng so snh mc ri ro ca mt s phng tin vn chuyn:

    Phng tin vn chuyn Mc ri ro

    Tu ko, s lan, tu c Rt cao

    Tu thy vin dng Cao

    Cc loi tu pha sng bin, tu sng Trung bnh

    Tu ha, t Thp

    My bay Rt thp

    3.2 Hng vn chuyn a phng thc

    Hng vn chuyn a phng thc l hng ho c chuyn ch kt hp nhiu phng thc khc nhau. V d hng c chuyn ch bng ng hng khng sau c chuyn tip v vn chuyn bng ng bin.

    Khi hng ho vn chuyn a phng thc, CBKT cn c bit lu n cc ri ro trong qu trnh chuyn ti hng ho.

    4. Cn c vo c tnh ca hng

    Cn c vo c tnh hng ho, chng ta c th phn loi thnh: hng d v, hng d bay hi, hng d b mt mi, hng d b hao ht trng lng t nhin, d chy.Cn cn c vo cc c tnh ny d on cc tn tht d xy ra xut pht t bn cht ca hng ho t p dng cc iu kin cam kt hoc mc khu tr ph hp.

    Kh nng xy ra tn tht ca mt s loi hng ha:

    Hng nng sn (bt m, go, hoa qu, c ph, da, u tng, lc, ht tiu, thuc l...) d b mi mt, m hi, thi, m mc, gim trng lng...

    My mc, thit b in t, hng in t d b x lch v c v in trong qu trnh vn chuyn.

    Cc sn phm kim loi, thit b lp rp d b xi ha, r st, mt mu. gm, s d b rn nt, st m, xc... Hng ha cht d b r r, gim trng lng, nhim. Hng st, thp (phi thp, thp tm, thp l...) d b mt trm/cp, khng

    giao hng; xi ha, r st...

  • 7

    III. CC NI DUNG C BN TRONG BO HIM HNG HA. 1. Ngi c bo him (The Insured):

    Ngi c bo him l ngi c quyn li lin quan n chuyn hng c vn chuyn. Ngi ny thu c li nhun khi hng ho n ch an ton v b thit hi khi c tn tht xy ra. Ngi c bo him c th l ch hng, ngi mua hng hoc ngi bn hng.

    Theo tp qun ti Vit Nam, i vi hng ho vn chuyn ni a, ngi c bo him c th l ngi vn chuyn. Tuy nhin cn c bit lu trng hp ny v Cng ty bo him c th mt quyn thu i t bn th ba.

    Trn n bo him hng ho, CBKT cn ghi chnh xc, y Tn Ngi c bo him, a ch. Trng hp n hng xut c th ghi theo lnh ca ngn hng c th. V d: to order of ..bank.

    2. i tng bo him (Subject-matter Insured):

    i tng bo him chnh l hng ha vn chuyn. CBKT cn phi nm v ghi r tn hng, s lng/trng lng, k m hiu (nu c), hng mi hay c

    S hp ng mua bn/s LC / s invoice cho bit c s xc nh hng ho b tn tht c phi l hng ho c bo him hay khng chnh v vy cc thng tin ny rt quan trng khi x l khiu ni bi thng. CBKT cn th hin r cc thng tin ny trn n bo him v hoc cc sa i b sung.

    3. Cc chng t hng ho c lin quan:

    Chng t hng ho l cc chng t th hin r cc thng tin v hng ho vn chuyn. Thng qua cc chng t ny, CBKT c th kim tra c cc yu c nu trong Giy yu cu bo him hng ho ca khch hng c ng v ph hp hay khng. CBKT phi bit cch c b chng t hng ho tm kim cc thng tin nh gi ri ro. Chng t hng ho bao gm:

    Ho n thng mi (Invoice): chng t th hin gi tr ca hng ho. CBKT cn tm him gi tr theo ho n c tnh theo iu kin c s giao hng no ca Incoterms.

    Phiu ng gi (Packing List): chng t th hin r cch thc ng gi tng n v hng ho.

    Vn n (B/L hoc AWB): l bng chng chng minh cho mt hp ng vn ti. Cn kim tra cc ni dung sau trn vn n:

    9 Tnh trng ca hng ho: s lng, trng lng, ng gi, cc ghi ch c trn vn n.

    9 Hng trnh chuuyn ch: cng i, cng n, cng chuyn ti (nu c) 9 Tn tu, hng chuyn ch 9 Ngi k pht vn n.

  • 8

    9 S vn n Hp ng mua bn (Sale Contract): Hp ng mua bn gm rt nhiu cc iu

    khon khc nhau quy nh trch nhim ca ngi mua v ngi bn. CBKT t nht cn kim tra cc ni dung sau:

    9 S hp ng v ngy k kt 9 iu khon hng ho: tn hng, loi hng, c tnh hng ho, xut x

    hng ho.

    9 iu khon v cht lng: hng c hay mi, tiu chun cht lng ca hng ho

    9 iu khon s lng: s lng/trng lng hng ho, dung sai (nu c)

    9 iu khon v bao b, ng gi: ng gi nh th no. 9 iu khon gi c hng ho: hng ho mua theo iu kin no (FOB,

    CFR, EXW), tng gi tr ca hng ho.

    9 iu khon thanh ton: l hng thanh ton bng phng thc g. Trong trng hp thanh ton bng LC, phn chng t xut trnh theo LC c yu cu c bit i vi bo him hng ho khng?

    9 iu khon giao hng: Thi gian giao hng Tuyn hnh trnh chuyn ch, chuyn ti hng ho Hng ho c giao thnh my ln? thi gian giao hng ca tng ln? Phng thc chuyn ch: ng bin/ng b. Phng thc xp hng: hng ri, container hay ng b.

    Th tn dng (L/C): Th tn dng l cam kt ca mt ngn hng thanh ton cho i tng c ch nh c th ca khch hng sau khi xut trnh cc giy t ph hp vi yu cu quy nh trong th tn dng. n bo him phi tun th cht ch cc yu cu ca L/C th khch hng mi c thanh ton tin hng. Nu khng i chiu k n bo him vi L/C trc khi cp, CBKT s gp phi tnh hung cp i cp li n, rt mt thi gian v to hnh nh khng tt trc khch hng.

    Khi kim tra th tn dng, cn b khai thc cn lu kim tra cc ni dung sau:

    9 S th tn dng v ngy pht hnh 9 Ngi hng li th tn dng 9 Cc ni dung tng t lin quan n vic mua bn hng ho nh

    quy nh trong hp ng mua bn.

  • 9

    9 Chng t xut trnh theo LC: thng thng phn ny s nu rt r yu cu i vi n bo him v n bo him pht hnh ra s phi tun th cht ch.

    9 Ngy cp n bo him khng chm hn ngy ca vn n. 4. Tuyn hnh trnh c bo him

    Tuyn hnh trnh c bo him (ni bc v d hng) thng lin quan n mt s vn nh:

    9 S yu km ca c s h tng ti cng 9 Yu t chnh tr 9 Trm cp 9 iu kin t nhin, a l...

    Vi cc chuyn hng i hoc n t mt s nc Chu Phi, Trung ng, ng Nam (Indonesia, Philipines) cn phi xem xt k trc khi cp n bo him.

    Tuyn hnh trnh c bo him phi c th hin r rng, chnh xc v chi tit trn Giy yu cu bo him v n bo him lm cn c xc nh trch nhim ca cc bn khi c tn tht xy ra.

    CBKT khng ghi tuyn hnh trnh mt cch chung chung nh theo kiu t Vit Nam n Singapore. a im bt u v kt thc hnh trnh c bo him phi c ghi c th, chi tit v r rng. V d: t cng Hi Phng, Vit Nam n Cng Shanghai, Trung quc.

    Chuyn ti: Vic cho php chuyn ti hng ha hay khng cng phi c th hin r trn n bo him. Thng thng vic chuyn ti l cho php i vi hng container. i vi hng khng ng trong container, CBKT cn tm hiu k yu cu ca khch hng p dng iu kin bo him v tnh ph cho ph hp. Cn c bit lu trng hp cho php chuyn ti i vi hng khng ng container khi cung cp bo him theo iu kin A hoc n bo him c bo him cho ri ro thiu ht, ri ro trong qu trnh bc xp.

    Khi m rng bo him chin tranh v nh cng, CBKT cng phi c bit lu n tnh hnh an ninh chnh tr ti cng/a im ti nc ngoi t tnh ph ph cho ph hp. Ph ph chin tranh, nh cng c thay i thng xuyn ty theo din bin an ninh, chnh tr trn th gii. CBKT nn tham kho kin t phng nghip v khi m rng hai ri ro ny.

    5. iu kin bo him (Conditions)

    5.1 iu kin bo him gc

    Tu thuc vo tng loi hng, tng phng thc vn chuyn m CBKT la chn p dng b iu khon gc cho ph hp.

  • 10

    CBKT cn xc inh r cc tiu ch sau la chn iu kin bo him gc:

    Hng ho vn chuyn ni a hay hng XNK. Nu l hng XNK th hng l hng thng thng hay hng ho c th (than, du ch ri, ng lnh, tht ng lnh)

    Hng ho vn chuyn bng ng hng khng hay ng bin Sau i chiu vi cc mc sau y la chn iu kin gc:

    a. Hng ha XNK thng thng chuyn ch bng ng bin:

    Quy tc p dng bao gm: 9 iu kin A, B, C nm 1982 ca Anh.

    Institute Cargo Clauses (A) CL252- 1.1.1982 Institute Cargo Clauses (B) CL253- 1.1.1982 Institute Cargo Clauses (C) CL254- 1.1.1982

    9 Cc iu kin A, B, C theo Quy tc chung bo him hng ha vn chuyn ng bin ban hnh theo Quyt nh s 2514/Q-HH ban hnh ngy 01/11/2010.

    Lu :

    9 i vi hng xut: p dng cc iu khon bo him theo ICC 1982 9 i vi hng nhp:

    Nhp nguyn chuyn, gi tr ln: nn p dng iu khon bo him theo ICC 1982

    Nhp hng khc: nn p dng theo Quy tc chung ca BIC. Khi p dng Quy tc chung, CBKT cn ghi r l p dng theo iu kin A hay B hay C v Quy tc chung bao gm c ba iu kin ny.

    9 Trng hp khch hng yu cu bo him theo iu kin A/B/ C ICC 2009, CBKT trnh duyt Ban Hng hi.

    Ri ro c theo cc iu kin A-B-C RI RO C BO HIM ICC (A) ICC (B) ICC (C)

    Chy hoc n V V V

    Tu, x lan b mc cn, m, lt p V V V

    Phng tin vn ti b lt , trt bnh V V V

    m va V V V

    D hng ti cng lnh nn V V V

    Hy sinh tn tht chung V V V

  • 11

    Nm hng xung bin V V V

    ng t, ni la phun, st nh V V X

    Nc cun khi tu V V X

    Nc bin, sng, h trn vo tu, hm tm, container hoc ni cha hng

    V V X

    Tn tht ton b kin hng b ri khi tu hoc trong khi ang xp/d hng

    V V X

    Cp bin, trm cp v khng giao hng V X X

    Mt tch hng V X X

    Cc ri ro khc V X X

    V: c bo him; X: khng c bo him

    Chi ph c bo him: Chi ph hp l nhm phng trnh hoc gim thiu tn tht cho hng ho; Chi ph hp l cho vic d hng, lu kho v gi tip hng ti mt ni dc

    ng i do hu qu ca ri c bo him Chi ph hp l cho vic gim nh v xc nh s tn tht thuc trch nhim

    bo him Chi ph tn tht chung Chi ph cu h.

    Loi tr chung cho c ba iu kin A B-C: Li c ca Ngi c bo him Thit hi do chm tr d chm tr l do mt ri ro c bo him gy ra n t/ni t hay khim khuyt vn c ca hng ho Bao b ng gi khng ph hp R r hao ht thng thng Tn tht pht sinh do Ngi chuyn ch c ti chnh km Phng tin/cng c vn ti khng thch hp Tn tht do phng x, ht nhn Tu, s lan khng kh nng i bin

    b. Hng ha XNK c th chuyn ch bng ng bin:

    p dng iu khon bo him ring ca ICC i vi hng ha . C th:

    Hng xng du ch ri: Institute Bulk Oil Clauses CL 273 - 01.02.1983

    (Bo him hng du ch ri (CL273 -01.02.1983)

  • 12

    Hng thc phm ng lnh: hng thc phm ng lnh y c hiu l cc mt hng thc phm d hng, cn phi bo qun nhit mt. Cc sn phm ny thng rt d b nh hng n cht lng khi my lnh c vn .

    Institute Frozen Food Clauses (A ) Excluding frozen Meat (CL263-1.1.1986) (Bo him hng thc phm ng lnh (A), loi tr tht ng lnh (CL263-1.1.1986)

    Institute Frozen Food Clauses (C ) Excluding frozen Meat (CL264-1.1.1986) (Bo him hng thc phm ng lnh (C), loi tr tht ng lnh (CL264-1.1.1986)

    Hng tht ng lnh (khng ph hp p dng cho tht mt, tht ti): hng tht ng lnh y c hiu l cc mt hng tht, hi sn cn phi c bo qun nhit rt thp. Khi my lnh hng, cc mt hng ny c mt thi gian r ng nht nh.

    Institute Frozen Meat Clauses (A) CL323-01.01.1986. (Bo him hng tht ng lnh (A) CL323-01.01.1986

    Institute Frozen Meat Clauses (A) 24 hours Breakdown (CL324-01.01.1986) (Bo him hng tht ng lnh (A) ngng my lnh 24 gi (CL324-01.01.1986))

    Institute Frozen Meat Clauses (C) 24 hours Breakdown (CL325-01.01.1986) (Bo him hng tht ng lnh (C) ngng my lnh 24 gi (CL325-01.01.1986))

    Lu quan trng: Cc iu khon bo him chuyn dng cho mt hng tht ng lnh bao gm iu khon chnh nh nu trn, iu khon bo him nh cng c a ra ba thi im bt u thi hn bo him. CBKT cn la chn thi im bt u thi hn bo him m khch hng yu cu ng thi xo cc thi im cn li i tranh tranh chp.

    Hng than ch ri: Institute Coal Clauses (CL267-1.10.1982)

    Bo him than CL267-1.10.1982)

    c. Hng ha XNK chuyn ch bng ng hng khng:

    Institute Cargo Clauses ( Air), excluding sendings by Post CL 259-01.01.1982 (Bo him hng ha chuyn ch bng ng hng khng -tr hng ha gi bng ng bu in (CL259-01.01.1982)

    Lu : iu kin bo him hng ho vn chuyn bng ng hng khng c phm vi bo him gn nh tng ng vi iu kin A p dng cho hng ho vn chuyn ng bin. Khi cp n bo him cho hng ho vn chuyn bng ng hng

  • 13

    khng, CBKT lun phi t vn r cho khch hng v vic vn n hng khng phi th hin r gi tr ca hng ho. Trnh trng hp vn n khng quy nh r, khi tn tht pht sinh ngi vn chuyn hng khng ch bi thng theo cc hn mc gi tr tnh theo kg, theo kin vi gi tr thp hn rt nhiu so vi gi tr thc ca hng ho.

    d. Hng ha vn chuyn ni a:

    Quy tc p dng bao gm: Quy tc bo him hng ha vn chuyn trong lnh th Vit Nam ban hnh theo

    Quyt nh s 2513/Q-HH ban hnh ngy 01/11/2010. Quy tc ny p dng cho tt c cc mt hng c vn chuyn bng ng b, ng st, ng thy trong lnh th Vit Nam hoc hnh trnh c m rng t cc nc ln cn nh Lo, Campuchia v Trung Quc (cng Phng Thnh, K X, Bc Hi, cc cng thuc o Hi Nam).

    Quy tc chung bo him hng ha vn chuyn ng bin ban hnh theo Quyt nh s Quyt nh s 2514/Q-HH ban hnh ngy 01/11/2010. Quy tc ny khng p dng cho cc phng tin vn chuyn bng ng hng khng.

    Bo him hng ha chuyn ch bng ng hng khng - tr hng ha gi bng ng bu in (CL259-01.01.1982) p dng cho trng hp hng ha vn chuyn bng ng hng khng trong lnh th Vit Nam.

    Quy tc bo him hng ha vn chuyn trong lnh th Vit Nam c p dng ph bin hn c v c phm vi bo him gn nh tng ng vi iu kin C ca QTC.

    Lu : ch nn cp theo iu kin A ca QTC cho cc mt hng ng container.

    Ri ro c bo him: cc tn tht trc tip bi Chy hoc n ng t, bo lt, gi lc, sng thn v st nh Phng tin vn chuyn b m, b lt , b ri, mc cn, m va nhau

    hoc m va vo vt th khc hay b trt bnh Cy gy , cu cng, ng hm v cc cng trnh kin trc khc b sp Phng tin ch hng mt tch Hy sinh tn tht chung.

    Chi ph c bo him: Chi ph hp l nhm phng trnh hoc gim thiu tn tht cho hng ho; Chi ph hp l cho vic d hng, lu kho v gi tip hng ti mt ni dc

    ng i do hu qu ca ri c bo him Chi ph hp l cho vic gim nh v xc nh s tn tht thuc trch nhim

    bo him Chi ph tn tht chung

  • 14

    Chi ph cu h. Loi tr bo him:

    Chin tranh, nh cng; Phng x v phn ng ht nhn; Hnh ng xu, c hay hnh vi phm php ca Ngi c bo him; Khuyt tt vn c ca hng ho; Ch hng qu ti, sai quy cch; ng gi sai quy cch; R chy, hao ht thng thng; Phng tin vn chuyn khng kh nng lu hnh: Nhng mt mt, h hng hay chi ph c nguyn nhn trc tip do chm tr.

    5.2 iu kin bo him ph

    Trn c s ca iu kin bo him gc, CBKT c th p dng cc iu khon sa i b sung nhm lm hn ch hoc m rng thm phm vi bo him ca iu kin bo him gc. V d:

    iu kin C + Ri ro mt cp iu kin A + Loi tr tn tht do nm mc iu kin A + Bo him chin tranh Quy tc Bo him hng ha vn chuyn trong lnh th Vit Nam + M

    rng bo him ri ro t hng do nc ma v nc ngt

    Ni dung ca iu kin bo him ph c th hin di hai dng:

    Dng 1: th hin qua tn ri ro c bo him hoc b loi tr. Dng 2: th hin di dng iu khon. V d: iu khon bo him

    chin tranh, iu khon bo him nh cng, iu khon TPNDNi dung ca cc iu khon ny c ban hnh theo b sn phm hng ho.

    a. Cc ri ro ph thng s dng i vi n bo him hng ha XNK:

    Bo him nh cng: ty thuc vo tng iu kin bo him gc m CBKT p dng cc iu khon bo him nh cng ph hp.

    Institute Strikes Clauses (Cargo) (CL256 - 01.01.82) iu khon bo him nh cng (hng ho) (CL256 01.01.82)

    Institute Strikes Clauses (Bulk Oil) (CL274- 01.02.83) iu khon bo him nh cng (du ch ri) (CL274- 01.02.83)

    Institute Strikes Clauses (Frozen Food) (CL265-01.01.86) iu khon bo him nh cng (hng thc phm ng lnh) (CL265-01.01.86)

  • 15

    Institute Strikes Clauses (Frozen Meat) (CL326-01.01.86) iu khon bo him nh cng (tht ng lnh) (CL326-01.01.86)

    Institute Strikes Clauses (Coal) (CL268 1.10.1982) iu khon bo him nh cng (than) (CL268 1.10.1982)

    Institute Strikes Clauses (Air Cargo) (CL260 - 01.01.82) iu khon bo him nh cng (hng ho vn chuyn ng khng)

    (CL260 01.01.82)

    Bo him chin tranh Institute War Clauses (Cargo) (CL255-01.01.1982)

    iu khon bo him chin tranh (hng ho) (CL255-01.01.1982)

    iu khon ny p dng chung cho tt c cc hng ha XNK vn chuyn bng ng bin. iu khon ny ch c hiu lc khi hng ho cn ang chuyn ch trn bin.

    Institute War Clauses (Air cargo) (CL258-01.01.1982) iu khon bo him chin tranh (hng ho vn chuyn ng khng) (CL258-01.01.1982)

    iu khon ny p dng cho hng ha vn chuyn bng ng hng khng.

    Mt s cc ri ro ph khc: Mt trm, cp hoc khng giao hng (TPND: Theft, Pilferage, and Non

    delivery)

    Tn tht do nhng hnh vi c hay ph hoi gy ra (Malicious act.) Thit hi do nc ma gy ra (FRWD - Fresh rain water damage) Vt/Nm hng khi boong tu (JWOB - Jettison Washing Over Board) Va p vi cc hng ha khc (COC - Contact with Other Cargo) V, cong, bp (Breakage, Bending, Denting) H hi do mc cu hng (Hook damage) Dy bn do du m (Oil contamination) Tn hi do chut b (Loss/damage by mouse) Tn hi do nm mc (Mouldy) T bc chy (Spontaneous Combustion) Nc cun khi tu (Washing Over Board) R chy hoc giao thiu hng (Leakage, Shortage) M rng bo him chng vn chuyn ni a (Inland transits)

  • 16

    b. Cc ri ro ph i vi n bo him hng ha vn chuyn ni a:

    Hng ha b tn tht do nc ma v nc ngt Va p vi cc hng ha khc Ri v trong qu trnh xp d ti hai u Thiu nguyn kin/nguyn cun/.. Giao thiu hng.

    Trn c s iu kin p dng gc, CBKT c th m rng bo him mt s ri ro ph nh cp trn i vi hng ho vn chuyn ni a nhng khng m rng bo him ri ro chin tranh.

    5.3 iu kin bo him cam kt.

    iu kin cam kt c p dng nhm m bo Ngi c bo him tun th ng cc cng vic nhm phng hn ch tn tht v kim sot ri ro. Cc ni dung cam kt thng lin quan n kh nng i bin ca tu, cch thc cht xp hng ho, bo him P&I v khai bo thng tin tu BIC kim tra.

    Cc iu khon cam kt bao gm:

    Cam kt tu chuyn ch tham gia bo him P&I y ti hi P&I quc t hoc tng ng. (Warranted carrying conveyance must be fully covered for P&I risks with an International (or equivelent) P&I club)

    Cam kt hng ha c xp di hm hng tr khi tp qun quy nh khc hoc chuyn ch bng container. (Warranted shipped under deck unless otherwise specified or containerized shipment)

    Cam kt tu chuyn ch khng qu 30 tui(Warranted the age of vessel is not over 30 years old)

    Cam kt khai bo thng tin tu trc khi vn chuyn cho BIC kim tra xc nhn (Warranted declare information of vessel before sailing for BICs confirmation)

    iu khon phn loi tu (Institute Classification Clause CL. 354 01.01.2001)

    iu khon an ton, an ninh i vi hng ha (Cargo ISPS Endorsement) iu khon qun l an ton quc t i vi hng ha (Cargo ISM

    Endorsement)

    Cc iu kin trn lun lun c la chn p dng i vi cc l hng ch nguyn chuyn c gi tr ln nhm m bo tu chuyn ch kh nng i bin, hng ha c cht xp ng theo thng l v tp qun quc t v kh nng thanh ton ca ch tu c m bo khi trch nhim php l ca ch tu pht sinh.

  • 17

    5.4 iu kin theo Hp ng Ti bo him c nh (Treaty)

    Treaty quy nh mt s iu kin bo him ph phi p dng khi cp n bo him. Cc iu kin ny thay i theo tng nm nhng thng thng bao gm cc iu kin chnh sau:

    iu khon loi tr ri ro v nhim, phng x, v kh ho hc, sinh ho, v kh in t CL370-10.11.2003(Institute Radioactive Contamination, Chemical, Biological, Bio-Chemical and Electromagnetic Weapons Exclusion Clause 10.11.2003 CL 370)

    iu khon loi tr tn cng in t (CL380-10.11.2003) (Institute Cyber Attack Exclusion Clause 10.11.03 CL 380)

    iu khon loi tr ri ro khng b ( Terrorism Exclusion Clause ) Cc iu khon theo Treaty ch yu quy nh thm cc trng hp b loi tr m cha c th hin trong quy tc/iu kin bo him. Chnh v vy cc iu khon ny thng bt buc p dng khi n bo him cp theo iu kin mi ri ro (A). Ring iu khon loi tr ri ro khng b bt buc p dng khi bo him nh cng.

    Cc iu kin bo him theo Treaty v cch thc p dng cc iu khon ny cho tng nm s c cp c thm quyn thng bo bng vn bn n cc n v.

    6. C quan gim nh tn tht

    i vi n hng xut khu: s dng i l gim nh ca Lloyd ti nc n. Tn, a ch, s in thoi lin lc ca i l gim nh tham chiu a ch sau:

    http://agents.lloydsagency.com/AgentDirectory.aspx

    i vi n hng nhp khu: ghi tn, a ch lin h ca n v cp n bo him

    i vi n hng vn chuyn ni a: ghi tn, a ch lin h ca n v cp n bo him

    7. iu kin c s giao hng ca hp ng mua bn

    Theo tp qun quc t, hai bn mua bn thng p dng theo cc iu kin c s giao hng ca Incoterms 2000. C tt c 13 iu kin c s giao hng, tuy nhin ch c mt s iu kin thng c s dng nhiu l EXW, FOB, CFR (C&F) v CIF

    Vic xc nh c iu kin c s giao hng ca hp ng mua bn s gip CBKT phn nh c mt s ngha v ca ngi mua v ngi bn, c th:

    Ai l ngi c ngha v mua bo him cho hng ha? Ai l ngi thu xp chuyn ch hng ha? Thi im di chuyn ri ro t ngi bn cho ngi mua Gi giao hng bao gm cc ph vn chuyn, ph bo him hay cha?

  • 18

    CBKT c th tham kho biu sau bit c cc ni dung trn:

    Stt Incoterms 2000 Trch nhim

    mua Bo him

    Trch nhim thu xp Vn

    chuyn

    1 EXW (Giao hng ti xng ngi bn) NK NK

    2 CIF (Tin hng, cc ph v ph bo him tr n cng ch) XK XK

    3 CIP (Tin hng, ph bo him tr ti a im n quy nh.) XK XK

    4 CFR (Tin hng v cc ph tr n cng ch) NK XK

    5 CPT (Cc ph tr ti a im n quy nh) NK XK

    6 FOB (giao hng qua lan can tu ti cng i) NK NK

    7 FAS (giao dc mn tu cng i) NK NK

    8 FCA (giao hng cho ngi chuyn ch ) NK NK

    9 DAF (giao hng ti bin gii)* NK/XK NK/XK

    10 DES (giao hng trn tu ti cng n) XK XK

    11 DEQ (giao hng ti cu cng n) NK NK

    12 DDU (giao hng cha np thu nhp khu) XK XK

    13 DDP (giao hng np thu nhp khu) XK XK

    8. S tin bo him

    S tin bo him l gi tr bi thng ti a khi xy ra tn tht thuc trch nhim bo him. S tin bo him do khch hng khai bo v c BIC chp nhn.

    8.1 i vi hng ha vn chuyn ni a

    S tin bo him c cn c da trn ha n bn hng, phiu xut kho, lnh giao hng hoc cc giy t c gi tr tng t. Thng thng khch hng mua bo him theo ng gi tr ghi trn cc giy t ny. Nu khch hng c yu cu, s tin bo him c th bao gm c cc ph vn chuyn, ph bo him ca l hng v li c tnh. Li c tnh ca mi l hng s khng vt qu 10% gi tr bo him ca l hng .

    8.2 i vi hng ha xut nhp khu

    Thng thng s tin bo him nhn bo him ti a khng vt qu 110% gi tr hng ha tnh theo gi CIF/CIP.

    Cch tnh gi CIF/CIP t gi C&F (CFR): CIF/CIP = (C+F)/(1-R)

    Trong

    - C: l gi tr hng ha

  • 19

    - F: l cc ph vn chuyn

    - R: l t l ph bo him (cha gm VAT)

    Cch tnh 110% tr gi CIF trn c s gi C&F : 110% CIF = 1.1*(C + I + F) = 1.1*(C+F)/(1-R)

    Trng hp c bit: khch hng c th yu cu mua bo him vi gi tr cao hn 110% gi CIF nhng phn cao hn khch hng phi nu c nguyn nhn lm gi tr tng thm. V d chi ph vn chuyn ni a, thu nhp khu...

    Lu :

    Quy i gi tr bo him i vi cc l hng nhp theo gi FOB cha xc nh c cc ph vn chuyn th c tnh nh sau:

    - i vi lung Chu : cc ph vn chuyn chim khong 5% gi FOB

    - i vi lung Chu u: cc ph vn chuyn chim khong 10% gi FOB

    - Tt nht CBKT nn tha thun trc vi khch hng mc cc d tnh.

    Dung sai ca S tin bo him S tin bo him c th bin ng theo s lng hng ha thc giao. Mc bin ng ny c quy nh r trong hp ng ngoi thng. CBKT cn xc nh r v quy nh mc dung sai ca S tin bo him ph hp tng ng. Vic quy nh ny c bit quan trng i vi cc dch v ln cn thu xp ti bo him tm thi. Chnh v vy, CBKT cn thng bo cc thay i v STBH ca cc n c ti tm thi cc Ban nghip v c bit v x l dch v.

    9. Ph bo him v mc khu tr

    9.1 Ph bo him

    Ph bo him l khon tin khch hng phi tr cho cng ty bo him c bo him theo cc iu kin, iu khon yu cu. Ph bo him c tnh ton theo cng thc:

    - Ph bo him = Ph chnh + Ph ph (nu c) + Ph tu gi (nu c)

    - Ph chnh = STBH x T l ph bo him gc

    - Ph ph = STBH x T l ph ph

    - Ph ph tu gi = STBH x T l ph tu gi

    Ph tu gi (O.A.P - Overage Additional Premium): thng c thu thm khi hng ha c ch nguyn chuyn trn nhng chic tu ln hn 15 tui. Cc mt hng hay ch nguyn chuyn bao gm : st thp, phn bn, nng sn, nguyn liu thc n gia sc, go, ng, la m, than, du ch ri.

  • 20

    Ph ti thiu cho mi n bo him hng ha vn chuyn l 15USD hoc gi tr quy i tng ng (cha bao gm VAT)

    CBKT tham chiu Biu ph bo him hng ha hin hnh ca BIC hoc t l ph c cp thm quyn ph duyt.

    9.2 Biu ph bo him hng ho

    Biu ph bo him hng ho c trnh by Tng cng ty ban hnh tng nm cho ph hp vi bin ng thc t khai thc.

    CBKT lu cc im sau khi tra cu biu ph:

    Biu ph cha bao gm thu VAT Hng XNK chuyn ch bng my bay, t l ph p dng tng t nh hng ng container chuyn ch ng bin bo him theo iu kin A.

    Trong trng hp, ngi vn chuyn c u quyn mua bo him cho hng ha th t l ph tng thm 15% so vi ph chnh do BIC mt quyn i ngi th ba.

    9.3 Mc khu tr

    Mc khu tr l gi tr tn tht m khch hng phi t chu khi c tn tht thuc trch nhim bo him xy ra. Mc khu tr khng ch loi tr i cc khiu ni nh m chi ph gii quyt bi thng ln hn s tin khiu ni m cn nng cao thc ca ngi c bo him i vi hng ho ca mnh, khng y ton b trch nhim cho cng ty bo him. Mc khu t t l nghch vi t l ph p dng.

    Mc khu tr s ph thuc vo tng loi hng ha c th, phng thc ng gi, phng thc vn chuyn v iu kin bo him p dng.

    Mc khu tr lun lun c p dng i vi hng ch ri cp theo iu kin bo him c phm vi rng hn iu kin C tr khi c bng chng cnh tranh v/hoc c cp c thm quyn ph duyt.

    Mc khu tr ti thiu cho cc trng hp phi p dng l: 0.1% STBH hoc ti thiu l 100 USD, ty thuc vo gi tr no cao hn. i vi cc l hng c gi tr nh, CBKT nn mc khu tr dng con s tuyt i, v d 200 USD/v tn tht. i vi cc l hng c gi tr ln, CBKT nn mc khu tr dng % s tin bo him, v d: 0.2% SI/ v tn tht.

    i vi cc trng hp m rng bo him qua cn cu cng, mc khu tr ti thiu thng p dng l 0.5% S tin bo him.

    10. Tra cu thng tin tu chuyn ch.

    Cc phng tin vn chuyn hng ha phi p ng y cc iu kin lu hnh v khai thc chuyn ch hng ha theo quy nh ca php lut Vit Nam cng nh thng l v tp qun trn th gii.

  • 21

    10.1 Cc trng hp cn phi kim tra tu :

    9 Tu khi hnh trc khi nhn c Giy yu cu bo him 9 Cc l hng ch ri, ch nguyn chuyn hoc hng container vi khi lng

    ln

    9 Cc mt hng thng xy ra tn tht lin quan n trch nhim ngi th 3 nh: go, phn bn, ha cht, thc n gia sc, st thp, xi mng, nng sn thc phm ng bao hoc ch ri

    9 Hnh trnh ko di bt thng 10.2 Ni dung cn kim tra

    Cc thng tin tu cn kim tra bao gm: loi tu v tn trng ti, tui tu v xp hng tu, thng tin hi P&I.

    Loi tu, tn trng ti ca tu + Loi tu: xem tu ch hng l tu ch hng tng hp, tu ch du hay tu container t xem c ph hp chuyn ch loi hng nhn bo him hay khng

    + Tn trng ti ca tu (DWT): th hin kh nng chuyn ch ca mt con tu.

    9 Trng ti = Sc ch hng ca tu + Trng lng thuyn vin, hnh l, thc phm, nc ngt, du m, nc dn tu

    9 1 tn trng ti DWT = 2.240 pounds (n v khi lng Anh) = 1.016,05 kg Tui tu v c quan phn cp tu

    9 Tu mi hay c c nh hng rt ln n kh nng i bin ca tu. BIC ch nhn bo him hng ho vn chuyn trn cc con tu khng qu 30 tui. CBKT lu quy nh iu khon gii hn tui ca tu khi cp n bo him c bit phi p dng i vi cc l hng khng ng container. Tt c cc tu ch nguyn chuyn trn 30 tui phi xin kin ca Tng Cng ty trc khi nhn bo him hng ha.

    9 Ph tu gi c thu i vi cc tu ch hng nguyn chuyn c tui t 15 tui tr ln. T l ph tu gi p dng theo biu ph tu gi hin hnh ca BIC

    9 C quan phn cp tu bin c vai tr quan trng trong vic kim tra, gim st cht lng con tu trong qu trnh vn hnh. Tu c phn cp bi cc n v c uy tn s l c s quan trng xem xt kh nng i bin ca tu. Cc c quan phn cp tu c uy tn trn th gii l thnh vin chnh thc ca Hip hi cc t chc phn cp quc t (IACS). Hin IACS c 11 thnh vin v phn cp trn 90% s tu bin dng chuyn ch hng ho trn th gii.

    9 T chc xp hng tu c uy tn trn th gii

  • 22

    Lloyd's Register (LR) ?100A1 American Bureau of Shipping (ABS) ? A1 Bureau Veritas (BV) I

    China Classification Society (CCS) CSA5/5 Germanischer Lloyd (GL) ?100 A5 Korean Register of Shipping (KR) ? KRS1 Nippon Kaiji Kyokai (NK) NS*

    Det Norske Veritas (DNV) ? 1A1 Registro Italiano Navale (RINA) 100-A-1.1 or C

    Indian Register of Shipping (IRS) SUL

    Russian Maritime Register of Shipping (RS) KM

    Thng tin v hi P&I m tu ang tham gia Hi P&I l ngi thay mt ch tu ng ra gii quyt v bi thng thit hi cng nh cc tn tht lin quan n trch nhim ca ch tu. Do iu kin tu phi c P&I l bt buc i vi tt c cc loi hng. Tuy nhin, trong trng hp hng ch trong container vi gi tr nh, khch hng khng l ngi thu xp tu ch hng th c th xem xt khng p dng iu kin ny.

    Cc thng tin cn kim tra v P&I ca tu:

    Tn hi P&I Ngy tham gia/ngy ht hn P&I Mc trch nhim P&I (i vi cc tu khng tham gia hi quc t)

    Ch tu/ ngi qun l tu. CBKT cn kim tra xem ai l ngi qun l tu/ch tu. Ngi qun l tu/ch tu c i tu hay khng. Cn c bit lu i vi trng hp ch tu ch c mt con tu v khi h pht sinh trch nhim ch tu th kh nng thu i qua vic bt tu cng ch l hn ch.

    Vic nm bt thng tin v ch tu/ngi khai thc qun l tu rt quan trng. N cho bit khi trch nhim php l pht sinh th Ngi c bo him/Ngi bo him cn phi khiu ni ai v gim thiu ri ro tu ma hoc tu khng giao hng do ch tu gp kh khn v ti chnh bn hng gia ng.

    10.3 Cch thc kim tra:

    Thu thp thng tin v tu chuyn ch t khch hng

  • 23

    CBKT cn yu cu khch hng kim sot thng tin tu trong qu trnh giao dch thc hin hp ng mua bn ngoi thng v cung cp cc thng tin tu cho BIC h tr kim tra.

    Khch hng ti thiu cn cung cp cc thng tin sau: tn tu, IMO, ngy d kin chuyn ch. Trong trng hp tu chuyn ch khng tham gia bo him P&I ti hi quc t, khch hng phi cung cp thm Giy chng nhn bo him P&I ca tu.

    Kim tra thng tin qua cc mng tra cu + www.equasis.org : CBKT c th t lp ti khon tra cu thng tin ca ring mnh hoc s dng ti khon tra cu ca Phng Hng hi.

    User: [email protected]; Password: 9723

    + Website ca cc hi P&I quc t: website ca cc hi P&I quc t u c phn tra cu thng tin ca tu do Hi nhn bo him. Thng tin cn c tm kim l tn tu hoc IMO ca tu.

    American Steamship (www.american-club.com ) The London Steamship (www.lsso.com ) The West of England Ship (www.westpandi.com ) Assuranceforeningen Gard & Skuld (www.gard.no ) The Britannia Steamship (www.britanniapandi.com ) The Japan Ship Owners (www.piclub.or.jp ) The North of England (www.nepia.com ) The Shipowners Mutual (www.shipownersclub.com ) Skuld Mutual (Bermuda) (www.skuld.com ) The Standard Steamship Owners (www.standard-club.com ) The Steamship Mutual (www.simsl.com ) The Swedish Club(www.swedishclub.com ) The United Kingdom Mutual ( Bermuda) (www.ukpandi.com ) Website ca nhm hi quc t: www.igpandi.org

    Trong trng hp c vng mc, CBKT c th lin h vi Ban Hng hi c tr gip.

    11. Tch t ri ro

    Tch t ri ro xy ra khi hng ho thuc nhiu n bo him hng ha khc nhau c chuyn ch trn cng mt tu hoc phng tin vn chuyn hoc hng ho c chuyn ch trn nhng con tu tham gia bo him thn tu, bo him TNDS ch tu ti BIC.

  • 24

    Ngay khi pht hin c trng hp tch t ri ro trn mt phng tin vn chuyn, CBKT cn phi thng bo ngay cho phng nghip v c bit c hng x l ph hp.

    CHNG III: QUY NH V P DNG BIU MU

    Da trn thc t khai thc i vi nghip v bo him hng ha, Cng ty quy nh v vic s dng v p dng cc biu mu, ph lc nh km lin quan n mt b n/Hp ng bo him hng ha nh sau:

    I. NHM BIU MU IN SN 1. Quy tc bo him hng ha

    CBKT phi cung cp Quy tc ny cho khch hng khi cp n bo him khch hng bit r quyn li v phm vi bo him n u. Cng ty s in n v pht

  • 25

    hnh cc quyn Quy tc bo him, trng hp khng c quyn quy tc in sn th CBKT in Quy tc ny theo mu c Tng cng ty ban hnh theo tng Quyt nh c th cho mi loi Quy tc.

    2. n bo him hng ho

    C cc loi n bo him sau:

    Bo him hng ha xut nhp khu gm 02 loi: Ting Anh, Ting Vit Bo him hng ha vn chuyn trong lnh th Vit Nam gm 02 loi: Ting

    Anh, Ting Vit.

    Trng hp khng c n bo him in sn, CBKT dng theo mu n bo him file mm theo quy nh ca Tng cng ty.

    II. NHM BIU MU KHNG IN SN 1. Giy yu cu bo him (GYCBH)

    Cc n v s dng GYCBH theo mu in sn hoc mu file mm do Tng Cng ty ban hnh. CBKT yu cu khch hng in y cc thng tin yu cu, k tn, ng du c cn c cp n bo him.

    Lu : GYCBH c k tn, ng du v GCNBH hp thnh 1 hp ng BH c gi tr php l.

    2. Bn cho ph Bn cho ph c gi ti khch hng nu khch hng c yu cu. Bn cho ph p dng mu ban hnh theo b sn phm. CBKT ch gi bn cho ph cho cc mt hng c th ch tuyt i khng gi biu ph bo him hng ho ca BIC cho khch hng.

    3. Sa i b sung Trong thi hn hiu lc n bo him hng ha, ty theo yu cu ca khch hng (bng vn bn) v b sung cc thng tin cn thiu (B/L, ngy khi hnh, tn tu, L/C, s lng hng ha) v chuyn hng c bo him, CBKT s cp Sa i b sung cho n bo him cp. Mu Sa i b sung c ban hnh theo b sn phm.

    Lu : khng cp SDBS iu kin bo him khi hng ho cp cng ch hoc n a im ch.

    Ghi ch: BIC nghim cm cc n v s dng bt c Quy tc, n bo him no khc vi nhng mu in sn hoc c Cng ty ban hnh c tnh cht bt buc tun theo.

  • 26

    4. Hp ng/n bo him hng ho.

    4.1 Hp ng bo him bao/nguyn tc Hp ng bao l hp ng bo him m NBH k trc vi BIC bo him cho cc hng ha cn c bo him trong mt thi k nht nh. Hp ng ny quy nh r tn hng ha c bo him, loi tu ch hng, cch tnh gi tr bo him ca hng, s tin bo him ti a cho mi chuyn hng, iu kin bo him, t l ph bo him v nhng im lin quan khc c tha thun gia hai bn. Do khi cp n cho tng chuyn vn chuyn c th nm trong phm vi ca Hp ng bo him bao, CBKT v khch hng khng cn phi m phn v tha thun li cc iu kin bo him.

    Hp ng bao c y tnh php l ca mt hp ng kinh t thng thng. Ngi bo him v ngi c bo him c th tha thun c hay khng cp n bo him chuyn cho tng chuyn hng c th. Trong trng hp cp n bo him theo hp ng bao tho thun th phi tham chiu r s hp ng bao trn n bo him. Nu c s khc bit gia n bo him chuyn v hp ng bao th c s gii quyt tranh chp s l n bo him chuyn.

    iu khon thanh ton theo Hp ng bao thng l thanh ton ng trc hoc nh k theo thng.

    Mu hp ng bao ban hnh theo B sn phm hng ho.

    4.2 Hp ng bo him nguyn tc:

    Hp ng nguyn tc c ni dung v cch p dng tng t nh Hp ng bo him bao nhng NBH khng tr ph bo him ng trc hoc nh k m ph bo him c tr theo tng chuyn hng thc t. Hiu lc bo him ch thc s pht sinh khi BIC cp n bo him theo chuyn.

    4.3 n bo him chuyn:

    n bo him l bng chng chng minh s chp nhn bo him ca ngi bo him i vi mt chuyn hng nht nh. Mt trn ca n bo him th hin r cc chi tit lin quan n chuyn hng c bo him nh: tn hng, s lng, trng lng, phng thc vn chuyn, tn phng tin vn chuyn, tuyn hnh trnh, iu kin bo him, s tin bo him, ph bo him Mt sau ca n bo him c in tm tt ni dung cn lu khi c tn tht xy ra. n bo him c th c cp c lp cho tng chuyn hng theo ni dung yu cu c chp nhn ca NBH hoc c dn chiu n hp ng bao hoc hp ng nguyn tc c k kt trc .

    CBKT cn yu cu khch hng kim tra li cc thng tin trn n bo him cp v c k cc Lu quan trng pha sau n.

  • 27

    5. n bo him tm thi (Cover Note) n bo him tm thi l n bo him c cp cho mt l hng nht nh

    sau khi bit cc thng tin c bn nh tn hng, s tin bo him, tuyn hnh trnh, s hp ng mua bn/s L/C v ngy k kt, iu kin bo him.

    n bo him tm thi thng c cp khi:

    Ngi c bo him mun c xc nhn bo him ca BIC trc khi c y thng tin cp n chnh thc gi ti khch hng ca mnh hoc ngn hng m khng mun s dng n bo him Bo sau (thng p dng i vi hng xut khu). Trng hp ny n bo him tm thi tng ng vi mt n bo him bo sau.

    n bo him tm thi c th hin di hai dng: Dng 1: CBKT cp n bo him tng t nh trng hp cp n bo

    him m c cc thng tin bo sau v gi khch hng trc nhm xc nhn hiu lc bo him. Sau khi khch hng gi thng tin b sung, CBKT cp n chun gi khch hng.

    Dng 2: CBKT son cng vn xc nhn bo him. 6. T trnh cp thm quyn

    i vi nhng trng hp vt cp thm quyn ca chi nhnh, cc n v kinh doanh s dng mu t trnh cp thm quyn theo mu c ban hnh theo b sn phm.

  • 28

    CHNG IV: QUY TRNH CHUNG TRONG BO HIM HNG HO

    I. TM KIM KHCH HNG V NGH BO HIM

    CBKT ch ng tm kim khch hng t cc ngun nh: qua cc t chc ti chnh, ngn hng, cng ty giao nhn vn ti; cc cng ty xut nhp khu, cng ty thng mi , t cc ngun thng tin khc

    Sau khi nm bt thng tin v hng ha, tuyn hnh trnh, CBKT c trch nhim t vn cho khch hng iu kin, iu khon ph hp v ngh khch hng k khai vo Giy yu cu bo him (GYCBH l mt bng chng quan trng trong vic th hin ch, nguyn vng tham gia bo him ca khch hng, GYCBH l mt b phn cu thnh ca b n bo him hng ha nn cn yu cu khch hng gi GYCBH nu c th v r rng cc yu cu bo him) BIC tin hnh cp n bo him.

    II. CP, THEO DI, QUN L H S KHAI THC BO HIM HNG HA

    1. Cp n bo him Cn c vo cc thng tin Giy yu cu bo him, CBKT tin hnh son tho n bo him m bo ng, y , r rng, khng ty xo.

    Khi cp n bo him thng thng CBKT cn cp lm 05 bn: 03 bn Original, 01bn Duplicate v 01 bn Copy. Trong CBKT a khch hng B n bao gm: 01 bn Original, 01 bn Duplicate, 01 bn Copy. S bn chnh cn li dng phc v cng tc qun l h s ni bi ca BIC.

    i vi cc n hng xut m khch hng yu cu phi ph hp vi L/C, CBKT nn kim tra li s lng bn in ph hp vi yu cu ca L/C cha trc khi chuyn khch hng.

    2. Hu b/chm dt hiu lc n/hp ng bo him hng ha CBKT thc hin tun theo Quy trnh hu b, chm dt Hp ng/n bo him cn hiu lc p dng ca BIC ti thi im hy n BH.

    Lu : Ch c php chm dt hiu lc n bo him trong trng hp hng ha cha pht sinh tn tht v cha c thng tin cp cng ch hoc vn chuyn xong.

    3. H s khai thc CBKT lu H s bo him hng ha ti n v, h s gm cc ti liu sau:

    Bn cho ph (nu c) Hp ng bo him (nu c) Giy yu cu bo him (phi c i vi n cp theo chuyn) n bo him (bn chnh) Sa i b sung (nu c) Thng bo thu ph

  • 29

    Cc vn bn khc c lin quan nh: ho n thu ph, thng tin b sung do khch hng cung cp, thng tin tra cu tu chuyn ch.

    4. phng hn ch tn tht v h tr cng tc khiu ni bi thng 4.1. phng, hn ch tn tht

    a) phng, hn ch tn tht trc khi hng ha c chuyn ch.

    phng hn ch tn tht trc khi hng ho c chuyn ch c thc hin qua cc cng vic sau:

    Yu cu khch hng hng p dng cc bin php ng hng ph hp vi phng thc chuyn ch

    Yu cu khch hng cung cp thng tin tu kim tra kh nng chuyn ch ca tu cng nh kh nng ti chnh ca ngi vn hnh/qun l tu.

    T vn khch hng thu hoc yu cu i tc s dng hng vn ti c i l ti Vit Nam v ghi ch r tn, a ch ca i l trn B/L tin lin h v theo di hnh trnh ca chuyn hng

    Hng dn khch hng cc cng vic phi lm khi c tn tht xy ra bng cch gii thch r cc ni dung ca Phn Lu quan trng c in ti mt sau ca n bo him

    Thc hin gim st d hng i vi hng ho siu trng siu trng vn chuyn ni a. Hng d n c gi tr ln c th tin hnh gim nh trc khi nhn bo him loi tr cc tn tht pht sinh trc .

    Yu cu khch hng gim nh tu chuyn ch trc khi xp hng ln tu xut sang nc ngoi i vi cc l hng nguyn chuyn c gi tr cao.

    b) phng, hn ch tn tht sau khi hng ha n cng ch

    Ty thuc vo loi hng, iu kin bo him m ngi bo him c cc phng thc phng, hn ch tn tht khc nhau.

    n v khai thc/CBKT cn c bit ch cc loi hng ha nh st thp ch ri, phn bn, nng sn ch ri (ri ro mt trm, mt cp, thiu ht ln) nn cn c k hoch trc vi b phn gim nh bi thng, thu n v gim st, kim m khi hng cp cng.

    4.2. H tr cng tc khiu ni bi thng

    Ngay sau khi nhn c thng tin c tn tht, CBKT cn nhanh chng lin h vi b phn bi thng hng dn khch hng cc th tc cn thit bo lu quyn khiu ni i vi bn th ba v chun b h s khiu ni, ng thi CBKT gi cho b phn bi thng mt b h s lu y b phn bi thng c c s nh gi, xem xt bi thng.

  • 30

    CBKT phi thng xuyn lin lc v kp thi h tr khch hng cng nh b phn bi thng cho n khi v vic gii quyt xong.

    5. Thu ph bo him v chm sc khch hng Thng bo thu ph c lp v gi n khch hng cng vi B n bo him. Ngy lp Thng bo thu ph l ngy cp n bo him.

    Thi hn thanh ton ph bo him ty thuc vo ngy chuyn ch d kin ca tng l hng trong trng hp thu ph theo chuyn v ph thuc vo k thanh ton tha thun trong trng hp thu ph nh k.

    Thi gian chuyn ch d kin c th tham chiu thi hn giao hng quy nh trn hp ng mua bn hoc L/C hoc cc thng tin do khch hng cung cp.

    CBKT c trch nhim khuyn co khch hng v vic trch nhim bo him ch pht sinh khi khch hng thc hin ng ph ng theo cam kt v c ngha v n c khch hng ng ph theo ng k hn. i vi cc n c thi hn ng ph di v chia lm nhiu k, khi chun b ti thi hn thanh ton, CBKT phi lin h vi khch hng v gi ti khch hng vn bn nhc ng ph m bo khch hng c bit v thi hn thanh ton.