HUTT VALLEY AUGUST 2015 BUSINESS CONNECTOR€¦ · Totara Cottage. Trentham Gardens Tricolour Consulting . Limited Walking Boards . Wasabi Solar Wellington Zoo Trust. Weltec Westpac

HUTT VALLEY AUGUST 2015 BUSINESS CONNECTOR

$3.95 ISSUE 10

02 l AUGUST 2015

CONTENTS From the Chamber

Platinum Partners

Gold Partners

Silver Partners

Bronze Partners

Council News & Views

Feature Articles

Vouchers

Membership Corner

Upcoming Events

New Members

Level 3, 15 Daly StreetPO Box 30-653LOWER HUTT

Telephone +64 4 939 9821Facsimile +64 4 939 9824

STAFF TEAM

BOARD MEMBERS

CEO Mark Futter

Membership Manager Anna Geremia-Young

Member Services Donna Rufer

Events & Training Manager Kimberley Wadsworth

Business Employment Coordinator Jo Forman

Accountant Ian Kerr

Communications & Media Advisor Warren Inkster

President Helen Down

Vice President Neville Hyde

Past President Leo Austin

Other Board Members Tony Stallinger, June Ranson, Richard Burge,

Chris Upton, Mike Gould, Dr Caroline Seelig, Mark Skelly, Paddy Squibb,

Seby Reeves

What’s on at Cobar this month, see page 20.

Cover Image: Silver Stream Railway is a working heritage railway located on Reynolds Bach Drive in Upper Hutt, and is open for train rides on the 1st and 3rd Sundays of each month and selected public holidays, 11am to 4pm. The railway has a steam locomotive in service, supplemented by diesel locomotive or railcar, providing entertainment for all the family and is one of Upper Hutt’s biggest attractions

Silver Stream Railway’s mission is to restore and preserve heritage railway memorabilia - in particular items that relate to the Wellington region.

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HUTT VALLEY BUSINESS CONNECTOR l 1

FROM THE CHAMBERIT’S COMING, BUT HOW FAST SHOULD YOU MOVE?There have been three significant events in the last few weeks that show how important it is to understand what sustainability really means for your business sector. And all three events fit neatly with a true story I recently heard.

The story goes like this… A NZX listed company was contacted by an institutional shareholder based in Europe. The investor wanted to see the company’s strategy for transition to a sustainable business model. That is, the plan for eliminating any negative impacts on people and the environment while remaining financially profitable. If the request had come through just a few months earlier, the company would have been totally on the back foot. Fortunately, it had just been through the highly regarded Adding Sustainable Value training programme which set some solid strategic goals for sustainability, and a real plan for getting there. The strategy is not just to improve efficiency, but to redesign for long-term sustainability.

The three related events I mentioned happened in the space of just a few weeks. First, in early June Norway announced that its $990bn state pension fund would divest around $10bn from fossil fuel investments. Just days later, the G7 group of nations declared an agreement to phase out fossil fuels completely by the end of the century. And, just over a week later, Pope Francis released his encyclical (the highest form of Catholic teaching), framing climate change as a moral issue and the most pressing concern for

humanity. The influential knock-on effects of these events should not be underestimated.

As this article goes to press, the New Zealand government is presenting its new climate change targets to the UN conference in Paris. Whatever you think of the target, there is currently no stated plan to achieve it. So how fast should you move? Should you do anything different at all?

Well, a few things are clear. The future will be low carbon and will probably need to be carbon negative. The future economy will be highly circular, cycling materials constantly to eliminate the idea of waste through smart design. And customers will want healthy and environmentally safe choices that align with their personal values. These are significant changes with big design implications. So perhaps rather than how fast to move, the better question to ask might be how long can you afford to wait?

Figuring out what these changes will mean for your industry is the first step to seeing the opportunities for new ideas and innovation that can shape the future of your business. And if you don’t pursue these opportunities—someone, somewhere, surely will.

MARK FUTTER CEO Hutt Valley Chamber of Commerce

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2 l AUGUST 2015

Grant Davidson, Manager, Hutt News (Sponsor) –Ana Coffey, Deputy Mayor, Porirua City Council –

accepting on behalf of J.H Whittaker & Sons

Chris Gosling, CEO, WelTec and Whitiereia (Sponsor) -John Bowmar, CEO of Acma Industries Limited

Darren Camrie, General Manager,Format Print (Sponsor) - Duncan McLennan,

Managing Director of J & D McLennan Ltd andJames McLennan and Andrew McLennan

J.H Whittaker & Sons Acma Industries Limited J & D McLennan Ltd

Mark Lash, Partner Deloitte Private (Sponsor) –Wayne Buchanan,

Managing Director of Bruce Buchanan Ltd

Helen Down, President Hutt Valley Chamber of Commerce(Sponsor) – Barbara Ingham, Production & Logistics

Manager of Rembrandts and Justin Brown

Deputy Mayor of Lower Hutt, David Bassett, His Worship theMayor of Lower Hutt Ray Wallace (Sponsor) –

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Bruce Buchanan Ltd Rembrandt Wellington Zoo Trust

Gerard Quinn, CEO, Grow Wellington (Sponsor) -Mel Griffiths, Managing Director of Griffiths Drilling (NZ) Ltd

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Chief Executive of CentrePort

Griffiths Drilling (NZ) Ltd CentrePort

Wellington Region Business Hall of Fame TrophyA stylized bouquet, the flower heads represented by the Chamber

of Commerce buildings, supported by spiked plant stems anddecorated with a ribbon showing the Hutt Valleys River in

Wellington regions colours. A cone supports the bouquet, itsbottom edge formed in outline of the North Island’s south coast.Designed by Caley Dent and hand crafted by Metal Art Ltd, Seaview.

Photos by Brady Dyer Photography

ProudSponsors:

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Congratulations are in order for the eight businesses that were inducted at the inaugural Wellington

Region Business Hall of Fame awards presented by Deloitte Private and The Hutt Valley Chamber of

Commerce & Industry.

The eight businesses inducted were; Wellington Zoo Trust, J & D McLennan Ltd, CentrePort, Rembrandt,

Acma Industries Ltd, Griffiths Drilling (NZ) Ltd, J.H. Whittaker & Sons Ltd and Bruce Buchanan Ltd.

“The creation of the Wellington Region Business Hall of Fame is to recognise and celebrate significant

contributions by businesses to the economic and social fabric of our region,” says Hutt Valley Chamber of

Commerce & Industry CEO Mark Futter

These eight businesses received a prestigious award at a gala dinner held in Lower Hutt, as well havingtheir contributions to the economic and overall health of their communities acknowledged and celebrated.

Deloitte Private Partner Mark Lash says it is an honour to support this initiative.

“Celebrating business success and the contribution that businesses make to their communities is somethingthat we consider is very important and that we don’t do enough of as a country. The Wellington RegionBusiness Hall of Fame initiative is a great way of recognising business excellence and success throughoutthe Wellington region,” says Mr Lash.

Wellington Region Business Hall of Fame will be celebrated as an annual event every July from this yearwith eight inductees per annum.

Inaugural inductees to Wellington Region Business Hall of Fame


PLATINUM PARTNERS

CROWE HORWATH

RICHARD BURGE Managing PrincipalLevel 6, Westfield Tower 45 Knights Road PO Box 30568 Lower HuttPh 04 5699069 F 04 5666077E [email protected]

Inland Revenue has been active in the Hutt Valley over the last few months, chasing late returns, collecting tax arrears and conducting audits.

Crowe Horwath has been asked by several people to help them prepare late tax returns, including some from years ago. Often IRD has been chasing the returns for some time, has lost patience and is now threatening prosecution.

IRD has also been chasing tax arrears. This includes requiring employers to deduct tax from wages and banks to deduct tax out of accounts, and pursuing bankruptcy.

We have had consistent success resolving outstanding returns and tax arrears. Inland Revenue has provided time to prepare tax returns, has agreed to payment by instalments and has written off significant penalties and core tax, recognising financial hardship or where realistic lump sums are offered.

Inland Revenue has a targeted approach to tax audits. Recent cases we have dealt with include FBT on cars (work vehicles seen at the beach), use of look through companies (LTCs), consistent and unusual GST refunds, large GST refunds, comparing sales reported for GST and income tax, matching tax information from overseas to New Zealand tax returns and risk reviews, where IRD asks for information to determine whether to conduct an in-depth audit.

Successfully resolving IRD requests, whether for returns, tax arrears or audits, requires a few key things:

• A system for keeping tax information. Xero, MYOB or organised paper records make it much easier to prepare tax returns. Someone we helped had IRD chasing eight years of outstanding tax returns. These were all filed within a month as they had a good manual filing system.

• Robust records to support the figures and calculations in your tax returns. It’s difficult to justify returns if there are inadequate explanations as to where the figures came from.

• Always pay PAYE. As PAYE is deducted from your employees, IRD is very aggressive in collecting it. IRD will often seek to prosecute you and impose punitive penalties, unless it is paid.

• Pay core tax before penalties and interest. IRD normally applies installment payments to the oldest tax, including penalties. This means newer core tax can remain unpaid, which is unhelpful if your circumstances change and you cannot continue the instalments.

• Well considered and documented reasons for borderline tax positions. For example it’s easier to consider whether renovations are repairs or improvements at the time they’re done, rather than years later when IRD asks about them. Considering tricky tax issues at the time also provides an opportunity to create or collect supporting documentation.

• Respond to IRD promptly. Ignoring tax issues will only make them worse.

• Build rapport with IRD auditors. While some auditors are difficult, most are reasonable and respond well to timely and polite approaches.

• Get professional help early. Any IRD contact, especially audits, outstanding tax returns and arrears, can be scary. Knowing the rules and how IRD operates helps minimise your direct IRD contact, the time an audit takes and obtaining a good result.

• Insure the cost of a tax audit. We offer clients Audit Shield insurance which pays for the professional costs of an IRD audit. Even a simple IRD request for information can incur a significant cost. Audit Shield insurance is particularly recommended where you receive regular GST refunds or operate a business subject to Inland Revenue’s compliance focus (www.ird.govt.nz/taxagents/compliance/key-focus-areas).

If you’re concerned about your tax situation, whether you have outstanding returns, tax arrears, an ongoing audit or are worried about what has been included in your tax returns please talk to us. Crowe Horwath has a team of specialist tax advisors who can help. We’re happy to work with you and your accountant to resolve your IRD issue and help you sleep at night.

To discuss any of the above please contact Richard Burge on 04 569 9069 or email [email protected]

4 l AUGUST 2015

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6 l AUGUST 2015

PLATINUM PARTNERSGIBSON SHEAT

Following the merger with Harkness Law in late 2014, which saw commercial property experts John Harkness and John Steel join the firm’s Wellington office, 2015 has continued to see changes for long-standing Hutt Valley/Wellington-based law firm Gibson Sheat.

Change can be unnerving, but it can also be exciting and rewarding. There are often so many negative emotions associated with change that people overlook the positives. However, as George Bernhard Shaw once said — “Progress is impossible without change”.

The most recent changes at Gibson Sheat certainly fall into the exciting and progressive category.

A new practice area—Overseas Investment Advice In May Catherine Reid joined the firm to head this new practice area. Catherine is a recognised specialist in New Zealand’s foreign investment regime, including the Overseas Investment Act 2005 and the Overseas Investment Office (OIO) consent process.

Catherine has a close working relationship with the OIO having spent the previous four years as a senior solicitor and team manager there. In that capacity she advised the OIO and Ministers on how to decide overseas investment applications. Her role involved:

• assessing numerous foreign investment applications (including significant business assets, sensitive land, and fishing quota investments)

• personally deciding a number of applications, and directly advising Ministers on how to decide New Zealand’s largest overseas investment applications

• undertaking enforcement responsibilities under the Overseas Investment Act 2005

• presenting seminars to national law firms, investors, and real estate agents on the requirements for consent and how to prepare a successful application.

If you need advice on overseas investment in New Zealand, Catherine can be contacted on 04 916 7464.

Expanding into WairarapaOn 1 August, Gibson Sheat merged with Wairarapa-based firm Logan Gold Walsh. The merged firm will continue to be known as Gibson Sheat.

Both firms consider this to be an extremely positive step forward. By combining resources they see an opportunity to enhance the depth and breadth of services throughout the wider Wellington region, and further afield, through a greater regional presence and increased expertise.

Gibson Sheat was already the largest firm in Wellington without offices in other centres. The addition of a Masterton office reinforces this position across the greater Wellington region.

Gibson Sheat’s chairman of Partners, Nigel Stirling, says “The firms have similar philosophies and priorities, and complementary practice areas. In particular, the strong rural practice of Logan Gold Walsh is an excellent fit with our growing expertise and volume of work in the Agri-Business sector.” He adds, “Our combined clients will benefit as we extend our ability to service their needs through greater expertise, depth and market reach.”

Logan Gold Walsh’s proud 100-year history in the Wairarapa has seen them act for generations of many local farming families. Their expertise in the rural sector covers the full range of rural business including dealing with complex farm syndications.

Gibson Sheat’s history in the Wellington region dates back almost 90 years. There are generations of local families and businesses for whom Gibson Sheat has acted.

The similarities and long histories of each firm strengthen the alignment of the two practices. Both have a down-to-earth approach to working with their clients, and provide pragmatic and cost-effective solutions across a wide range of practice areas.

Succession can be a serious issue for some rural practices. This not only affects legal practices, but also accountants, GPs, and others. For Logan Gold Walsh, the merger has ensured that there will be local legal representation in the Wairarapa long-term.

“There is a good fit between practice areas and personnel of the two firms”, says Logan Gold Walsh Director, Bruce Logan. “The merger will improve the firm’s competitive position, and succession within the new firm will be able to be planned and managed more satisfactorily.”

GIBSON SHEAT — EXTENDING OUR EXPERTISE AND MARKET REACH

Continuing to assist our local business community Gibson Sheat strongly believes that the most recent changes in the firm strengthen its position in the greater Wellington marketplace, and enhance the firm’s ability to attract quality personnel. This will bring benefits to their clients across the entire region.

Being ‘local‘ has always been an important part of the way Gibson Sheat does business. The local approach has also been a strong feature for Logan Gold Walsh.

With a presence in both Wairarapa and Wellington, Gibson Sheat is well placed to assist clients across the greater Wellington region. The firm’s excellent service and the additional expertise that the merger affords both regions will further benefit everyone.

More information regarding the new and enhanced practice areas is available at www.gibsonsheat.com

LOWER HUTT L3, 1 Margaret StreetP: 04 569 4873 | F: 04 569 4874

WELLINGTON L9, 1 Grey StreetP: 04 496 9990 | F: 04 496 9991

MASTERTON L1, 43 Chapel StreetP: 06 370 6480 | F: 06 377 7496


BOULCOTT HOSPITAL

PLATINUM PARTNERS

QUALITY STAFF EQUALS A SUCCESSFUL QUALITY PROGRAMMEBecoming a Platinum Partner of the Hutt Valley Chamber of Commerce has special meaning for Boulcott Hospital.

Having been part of the Hutt community for more than three decades, the private hospital has a long history with the community in which it operates.

Boulcott has also had a lasting and eventful relationship with the Chamber since it first became a member back in 2001.

In 2009 the hospital took out the Professional Services category of the Chamber’s Business Awards and the Supreme Award the same year.

Then in 2010 Boulcott decided to sponsor the Professional Services category and continues to do so to this day.

“We’ve built up an excellent relationship with the Chamber over the past 13 years and our Platinum Partner status is a direct reflection of that,” says Boulcott Hospital’s managing director Richard Grenfell.

“We are absolutely delighted to be one of six Platinum Partners, it is significant for us and it is logical to step up the involvement and build on the relationships we already have within our community and the Chamber.”

Boulcott Hospital is now in its 31st year of business and is a far cry from the life it began as a small, free-standing day surgical unit in 1984.

Back then it was home to the Argentinian ambassador, that was until the Rob Muldoon Government severed ties with that country during the Falklands war.

When the property went on the market, Dr Grenfell, a specialist anaesthetist, and six other consultants joined forces to buy the premises with a view to turning them into consulting rooms and a theatre.

“Private surgery was carried out in Wellington in those days, which meant surgeons had to drive into the city every day, and so did their patients, but establishing Boulcott has changed all that.”

Over the past 30 years Boulcott has undergone huge development, expanding into two other adjacent sites and making way for a day

unit, three hi-tech operating theatres, a new block with in-patient beds, and a fully equipped endoscopy suite.

Let’s not forget the specialist consulting centre which, as the name suggests, accommodates more than 40 consultants and visiting specialists.

The addition of the Joint Replacement Centre has meant Boulcott Hospital has established itself as a quality centre for joint replacement in the region, with exceptional specialists, facilities and methodologies.

The main advantage for patients is the end-to-end care they receive from one site, from consultation, radiology and surgery right through to post-operative care.

There are eight orthopaedic surgeons specialising in hips, knees, shoulders, hands and ankles, working out of the centre, which attracts patients from the greater Wellington region, including the Hutt Valley, Kapiti, the Wairarapa and Wellington city.

“We have the whole spectrum of surgeons here, orthopaedic surgeons, plastic surgeons, ear, nose and throat specialists, urologists, general surgeons, ophthalmologists, gynaecologists, gastroenterologists, oral and maxillofacial surgeons, veins surgeons and a fertility specialist, which is a comprehensive service,” says Dr Grenfell.

“We really have grown from a small clinic in 1984 to become one of the region’s most successful surgical hospitals and we are delighted to be working with some of the most respected, skilled and experienced specialists in the region,” says Dr Grenfell.

From small beginnings, Boulcott now employs more than 100 staff, treating about 4500 patients a year.

And there’s no doubt Boulcott has built up a reputation for being a modern, hi-tech hospital with state-of-the-art technology.

It’s all about patient care, and earning the prestigious Quality Health New Zealand accreditation, which endorses the hosptial’s levels of care and service as of the highest standard internationally, well and truly backs that up.

Patient feedback also speaks volumes.

“Patients who come here are delighted with the quality of service, the standard of care, the food, and their rooms,” says Dr Grenfell.

“Patients often comment in their patient survey forms that this is the best hospital they’ve been in - they often compare us with other hospitals and they say we’re the best which is great to hear!”

It’s not only patients who enjoy the Boulcott experience - principal nurse Lorraine Craig is one of many long-standing staffers who loves all of what Boulcott stands for.

So much so, it’s been 30 years since she first started work as an operating theatre nurse and plastics nurse, just a year after the hospital first opened.

“The hospital has certainly evolved, but what I am most proud of is the quality of our care and our service, we work hard to ensure our staff undergo plenty of training so that they can provide the very best of care, at the end of the day that is what matters.”

BOULCOTT HOSPITALPh 64 4 569 7555 F 64 4 567 0041 E [email protected]

MASTERTON L1, 43 Chapel StreetP: 06 370 6480 | F: 06 377 7496

8 l AUGUST 2015

GOLD PARTNERS

GOFI8URE HUTT VALLEY HQPh 04 529 7639 E [email protected] www.gofi8ure.co.nz

HOW HEALTHY IS YOUR BUSINESS? As business owners, we get caught up in the day to day running of our business. Business owners wear many hats including; being the Boss, Leader, Sales Person, Business Development Manager and more. The job description of a business owner is never ending. Being busy

servicing clients is good (and necessary) for business success, but what about your business, who services your internal requirements? It’s like the typical mechanic’s story; they fix everyone else’s cars, but when it comes to their own, it’s last on the list. The same happens to our accounts. Unless you enjoy doing the accounts yourself or you have a trustworthy, qualified Bookkeeper or Accountant maintaining your accounts, how do you know the real state of them?

It is often not until a sudden illness, leave of absence or a death in the family occurs that problems in your businesses finances are uncovered. Emergency cover is required, other staff get involved and a “what the..” moment happens, making you wonder what has been going on in your business!

So what can you do to avoid that situation? One way of restoring “peace of mind” in this area is a worksite assessment and review of your ledger by a GoFi8urine. Consider it a “Warrant of Fitness Finance” in your business’s risk management plan. You review your insurances annually – so why not do the same with your accounts?

What is a Warrant of Finance (WOF)?Warrant of Fitness checks are a legal requirement. And so they should be. Annual or six monthly inspections are important to ensure road worthiness and safety for motorists. By comparison, business health checks aren’t required by law. Just because we don’t “have to” doesn’t mean that we shouldn’t. In fact, every business owner would be wise to apply the principles of the WOF to their own financial engines and repair and replace parts and processes if they’re not working effectively – or efficiently.

The ultimate question is: Do you want your company to run like a fine-tuned engine, purring along the road to profit?

If you are unsure that you need a WOF and want to further investigate the situation for yourself, then you may to ask yourself the following questions;

ü Have you asked about old debtors and how they are being chased up or are they left because there is an issue that’s just too hard for a staff member to deal with?

ü How much money do you really owe to suppliers and are you making payments? This is your reputation here so it pays to check.

ü Do you know if your GST returns and PAYE returns are being

filed and more importantly paid on time? Late payment penalties and interest mount up and staff can try to hide this from you!

ü Do you know the latest situation for the business’s current assets, debtors, creditors, cash flow, budget variances, and year to date wages, accruals, forecasting and your shareholders current account?

ü When was the last time the general ledger was checked for its coding and classification? Once a year by the CA is not enough - it needs to be reviewed at least monthly!

ü Do you know how the income and expenditure is coded and with correct GST etc - you would be surprised how mistakes creep in and if you don’t check it won’t get corrected unless someone like a qualified, certified GoFi8urine comes along and says “Goodness, 3 months of coding and it’s all NT for GST; lets reconcile this correctly shall we!”

ü Petty Cash, company credit cards, business mobiles, petrol card, company vehicles - if you are letting staff use these are they being used appropriately? And you are not leaving yourself wide open for misappropriation? Who checks?

If you want to know the true state of your accounts then you need a WOF. One of our mantras is ‘you didn’t go into business to be a Bookkeeper, but we did’. And it’s true. You started your business because you had a great idea and the drive and ambition to make it happen. You didn’t do it because you love working out your tax credits, GST and payroll – unlike our GoFi8urines.

FraudAs an employer you can’t always prevent fraud but you can minimise the chance of such incidents occurring – similar to malaria tablets, they won’t stop you getting it, but reduce the symptoms considerably if you do! Get on top of your business, don’t bury your head in the sand, watch the cash controls and internal checks and balance system, vigilantly follow through on procedures, lead by example and when you feel that something is not quite right, trust your gut instincts and investigate immediately.

At GoFi8ure our proven methodology of best practice bookkeeping, where checks and balances are tested weekly, gives business owners peace of mind that systems are adhered to and their investment is being reconciled by a third party professional organisation.

If you want to find out more about how your accounts are really doing; our Warrant of Finance (WOF) service will help you find out what areas need improvement and to be more efficient. To book your WOF contact us: [email protected] or visit our website www.gofi8ure.co.nz

GO FI8URE

Level 1, 2a Gibbons Street, UPPER HUTT Open from 9am–5pm, Monday to Friday. We have staff in house everyday.


GOLD PARTNERS

SPARK BUSINESS HUB - HUTT-KAPITI31 Marsden Street Lower Hutt 0800 482 488

Introducing Appserv, the Spark owned cutting-edge IT and Communications Cloud Service that’s revolutionising New Zealand business.

Appserv’s Cloud Service removes the headaches of IT by taking the IT infrastructure out of businesses and replacing it with the delivery of a reliable, secure, and flexible cloud service. It frees up business owners to do what they do best; running and growing their business.

It works like this. All your data, email, and business applications are managed by Appserv and are served to you on a monthly per user fee, including service and support, so you always know what your total IT pricing is. With Appserv delivering and maintaining your software and data—along with world class back-ups and 24/7 New Zealand based help desk only a phone call away—you can enjoy a level of IT service that even large businesses struggle to achieve.

Your data, anywhere, anytime.

Enjoy access to your applications, email and data from any device no matter where you are.

You’re always up to date with Appserv.

All software upgrades are taken care of so you don’t need to worry about updating to the latest versions across your devices - Appserv does it all remotely for you.

Flexible IT

Need to add three more users on Monday? No problem. Appserv can add or remove users quickly and easily with bespoke access rights for each user.

Secure data.

Your data is secure in our Tier 2 data centres right here in New Zealand. So if your computer dies on you, just log back in from another device and all your software and data is right there where you left off.

Telephony as a service.

Say goodbye to managing a separate PABX system. Appserv can deliver your business phone services via the same cloud service that we use to manage your IT environment.

SPARK

Level 1, 2a Gibbons Street, UPPER HUTT Open from 9am–5pm, Monday to Friday. We have staff in house everyday.

NEW MEMBER’S FUNCTIONThe New Members Function sponsored by Gold Partner Spark Business Hutt-Kapiti in July was attended by representatives of 30 of the many businesses that have recently joined the Chamber

10 l AUGUST 2015

TALL POPPY REAL ESTATE

Our capped selling fee is only $10,000 plus GST for any property, anywhere

We have the same selling fee for every property, whether it’s a doer-upper or a mansion. Why pay two or three times as much for the same service?

Unbeatable fee guaranteeWe will not be beaten on fees, no matter what you are quoted. Tall Poppy’s famous ‘unbeatable fee’

guarantee means just that – we will not be beaten!

Full service, we do it allTall Poppy offers full service real estate with all the bells and whistles. We do everything the expensive

agencies do – and much more! Our selling fee is much lower and our service

and expertise is second to none.

Do you want the chance to be a millionaire? Just by listing with Tall Poppy you could be in

to win our $1 million giveawayTall Poppy has saved NZ house-sellers about $3

million dollars (with our capped fee of only $10,000 plus GST). Now you have the chance to win big too. Every seller who lists their home with Tall Poppy is

a potential winner.

Phone us 0800 482 557 or Email us [email protected]

Expert negotiation and marketing$10,000 plus GST commissionWe guarantee to beat any competitor’s commission by $1000

BRIAN CHILDS Owner/Manager Hutt Valley Tall Poppy Hutt Valley Licensed Real Estate Salesperson REAA 2008Ph 0800 482 557 M 0276594922E [email protected]

GOLD PARTNERSUPPER HUTT COSSIE CLUB

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WEDNESDAY SEPTEMBER 9, 6.30PM Tickets $55 include a complimentary drink and delicious buffet

PROCEEDS TO WGTN FREE AMBULANCE

WINE & CRAFT BEER FESTIVALSunday September 27, 2-6pm $10

Six Leading WineriesSix Craft Beer Breweries

Olive Oils • Fine FoodGil Mohi Entertains

UPPER HUTT COSSIE CLUB11 LOGAN STREET • UPPER HUTT • PHONE 529 0009

www.cossieclubs.nz


SILVER PARTNERSMOBILIZE MAIL

HUTT 360

EMAIL INTELLIGENCE – DO YOU HAVE IT?An interesting question – do you have email intelligence or more accurately do you have eDM marketing intelligence?

When your business is using personalisation in your eDM campaigns to achieve one-to-one marketing then you can say you’ve got a high email intelligence. Of course personalisation is more than starting off your eDMs with ‘Hello ‘first name’.

To personalise your eDMs to a degree where your business is communicating with your email list subscribers on a one to one basis, you need to collect relevant targeted information on your email list subscribers.

The stating point is your newslettter sign up form. Collect more information than first name and email address but remember you want the sign up process to be quick otherwise they’ll walk way before hitting ‘send’.

The information collected must be relevant to your email communicaiton e.g. ask for their city and deliver an email campaign tartgeting the subscribers in that area.

Giveaways and Prize Draws really do build your list perfectly and you can collect more targeted data on the registration page.

Segmenting via statistics works a treat for acquiring more relevant data on your email list. Review your email campaign statistics, segment and deliver targeted eDMs.

High email intelligence it just takes discipline and motivation.

The discipline to collect the data and the motivation to deliver a series of eDM campaigns that communicate on a one to one basis with your email list subscribers.

For more information contact [email protected]

CONTACT DONNA E [email protected] www.mobilizemail.com

/Hutt360

Huge thanks to our top current Hutt360 supporters!

www.hutt360.co.nz

Call Sharon McArdle and get your landing page today!

Ph 04 586 3909 or email [email protected]

Landing pages

$49+gst pm

Get your own landing page on the popular sites ‘The Hutt’ or ‘Hutt Kids’

• Use your page to generate extra traffic to your own website or use it standalone

• Piggyback on a popular site for increased google rankings• Edit your own page• PLUS get automatic Facebook posts done for you

to a growing local audience

DIY = no set up fee!Cancel anytime

HR SHOP

CONTACT SAMANTHA [email protected]. www.hrshop.co.nz

HOLOCRACY AT HR SHOPOne of the guiding forces of HR

Shop is to lead by example when it comes to transformative organisational styles and structures. This year we decided a Holocracy inspired model would be a better fit for our flexible working environment and flat values than a more traditional hierarchal structure. Holocracy is a way of working with a focus on relevant skills and collaboration rather than levels of seniority. We run the business using circles, and every person within the organisation has the opportunity to self nominate in and out of circles, as they desire.

The real benefits of running a business this way is the ability to share leadership and responsibility across the business, providing an opportunity for everyone in the business to contribute across different business functions. The structure is designed around business functions rather than hierarchy, allowing for a high level of agility and efficiency.

Holocracy won’t work for every business, but the main reasons why we decided it was worth implementing at HR Shop are to:

• Organise the business around functions, not people

• Improve ability to achieve the objectives in the strategic business plan

• Create a structure which will scale easily

• Enable individuals to contribute across the business

• Try something new and lead by example – and improve culture along the way!

If you want to know more about how alternative organisational structures could help you work towards your business goals flick us an email to [email protected]

12 l AUGUST 2015

Managers in the workplace have a unique role to play with multiple, continuously evolving responsibilities. They must instil a high-performance mind set while creating a culture that promotes teamwork and competitiveness for the betterment of a healthier whole. They must always be aware of moods, mind-set, attitude, and engagement levels.

1. Building Rapport Building rapport is no easy task. Managers who are listening take good notes, are quick to follow through, and are responsible enough to proactively address immediate needs and requirements to help employees be more successful.

2. Taking a Diplomatic Approach Learning how to be politically (and authentically) correct is a must. This means a manager is mindful of doing the right thing – and at times make trade-offs to have greater influence and opportunities later.

3. Establishing Credibility Effective managers must establish their credibility. By always following up, being true to their word, having

a proven track record, and having a reputation of getting things done.

4. Engaging in Conflict Resolution Effective managers empower others to make suggestions and recommendations. They are masters at conflict management, addressing problems and getting others involved to find immediate resolution.

5. Being a Strong Communicator Communication helps break down departmental silos, improves relationships and creates an effective groupthink environment that further benefits your business.

SILVER PARTNERS

CONNECT WITH US ONLINEVisit us at WWW.BASELINE.CO.NZ

Join us on Facebook! facebook.com/baselinenz

Network with us on LinkedIn! linkedin.com/company/baseline-group-nz-

Stay up-to-date on Twitter twitter.com/BASELINENZ

JDI COACHING

BASELINE GROUP

GAYLENE HUGHES AND THE JDI TEAME [email protected] Ph 04 566 1043

EFFECTIVE MANAGERS EARN TRUST QUICKLY BY DOING 5 THINGS WELL... Are you a good manager?

INSERT YOUR BUSINESS ADVERT IN OUR BUSINESS CONNECTOR

1/8 page $150 + GST 1/4 page $250 + GST 1/2 page $450 + GST

Please email [email protected] for specific measurements and requirements


BRONZE PARTNERS

ELAINE KIRK www.ipayroll.co.nz Ph +64 (04) 472 2997 E [email protected]

Visit www.upthere.co.nz for more information Ph 04 777 0800 E [email protected]

ECLOUD

PETER COUCHMAN Managing Director Ph 566 3694 or 027 533 2122 www.wellington.dalecarnegie.co.nz

Do you have either a simple payroll with a couple of employees or a more complicated one with lots of employees?

Do you wish you could stay at home, keep warm, and manage your payroll from home?

Do you have to go to work in the school holidays just to do the payroll?

iPayroll is New Zealand’s premier online payroll, since 2001. It is specifically designed for small to medium New Zealand based businesses. As New Zealand’s largest IRD listed PAYE intermediary, iPayroll processes over $3.5 billion of payrolls annually.

Ideal for one employee or hundreds, for trades, retail, hospitality, childcare, manufacturing or any other business. You may have little computer experience or be totally IT savvy, either way it’s easy to use!

Easy to use, iPayroll manages nett payments, PAYE and Inland Revenue filing—saving you time and money.

iPayroll works on your computer, tablet, iPad and smart phone so you can complete your payroll with seamless integration to Xero or upload it to other accounting systems.

Free trial available!

TRANSFORM YOUR BUSINESS WITH ECLOUD’S EASY CLOUD COMPUTING SOLUTIONS

ECLOUD’s 5 Easy Cloud Services:Connect: Fast internet connections with ECLOUD’s high speed UFB and VDSL internet options. Open up Cloud opportunities for your business!Email: ECLOUD’s secure, reliable Cloud hosted email solutions starting from $6.40 per user per month. No more email hassles!Phone: ECLOUD’s hosted VoIP phone system is Cloud-based, delivering affordable and intelligent new generation voice services. Dramatically reduce call and line costs!Backup: ECLOUD provides NZ and international based backup and disaster recovery Cloud backup services. No more changing drives or tapes!ManageIT: Take control of your IT resources with ECLOUD’s Cloud-based Managed IT Services. Providing 24/7 monitoring, maintaining, and reporting from the Cloud.

Choosing the right Cloud Computing strategy for your organisation can be challenging.

ECLOUD is part of a group with 24 years’ experience in IT Consulting. Through proven IT strategies we have provided excellent quality Cloud solutions to many New Zealand businesses and organisations.

DALE CARNEGIE OPEN POLYTECHNIC

MARKETING IS CRUCIALMarketing is critical for any organisation. In fact, it is the external face of a business and lets your customers or clients know that you and your products exist.

The Open Polytechnic’s Fundamentals of Marketing is designed to provide you with a working knowledge of marketing concepts relevant to contemporary organisations.

At the end of this course you will be able to recommend and justify a marketing strategy for a product or service. You will be able to analyse environmental factors that influence marketing, understand factors that influence consumer behaviour, and apply concepts of segmentation, targeting and positioning.

“Fundamentals of Marketing will help you maximise the impact of your marketing activity, whether you own your own business or are employed in a marketing role,” explains the Open Polytechnic‘s Head of the School of Business, Jane Needham.

This course will give you the foundations to study more advanced and specialised marketing courses. You can continue studying to achieve the Open Polytechnic’s Diploma in Marketing and then ultimately the New Zealand Diploma in Business.

For more information call 0508 650 200

Why does one organisation get a reputation as a great place to work while another struggles to retain its employees? It’s never a simple matter of company A paying more than company B. Financial incentives may attract more applicants but they don’t connect an individual personally to an organisation. The level of commitment, the willingness of an employee to recommend his or her company as a great place to work and to do business — what we call engagement — can make or break an organisation.

Dale Carnegie Training examined the rational and emotional factors that impact engagement in the workplace. The research identified senior leadership practices and behaviors as a critical area of focus. From the quality of the people they hire, the resources and training they give them, the level of communication with employees, to the way employees are compensated and the climate of the working environment, is a reflection of senior management.

With the talent pool rapidly shrinking to a puddle you can’t afford to lose your talent.

To find out how Dale Carnegie training can increase your productivity, engagement and staff retention call Peter Couchman 04 566 3694.

IPAYROLL

14 l AUGUST 2015

BRONZE PARTNERSWOBURN INTERNATIONAL SURVIVE IT

Ph 04 232 5111 or 0800 4 survival (0800 4 78 78 4) Ph +64 4 569 4861 Fax: +64 4 569 4877 E [email protected] www.woburn.co.nz

ARE YOU TRYING TO EMPLOY MIGRANTS FROM THE PHILIPPINES AND ENCOUNTERING ISSUES? I am Chairman of New Zealand Association for Migration and Investment (NZAMI). Employers have notified the Association of the changes

imposed by the Philippine Government which is impacting on the migrant recruitment process for New Zealand to fill the skill shortages. A number of key issues have been identified and relate to the appropriateness of Philippine documentation requirements for employers operating under New Zealand laws, and fees expected for payment by New Zealand employers.

To resolve the issue I am working with the Philippines’ Government, New Zealand Government Departments, Work Safe NZ, and New Zealand Immigration.

It is apparent that there has been a breakdown in communications between the two Governments. The Philippines’ Ambassador has welcomed our involvement. The Philippines Government recently sent the Labour Attaché to New Zealand to open up further dialogue with me and the industry. So if you are experiencing issues, please contact us.

Survive-it Limited is pleased to announce two new exciting product ranges to complement our emergency preparedness offering.

DSPA is a leading manufacturer of highly innovative aerosol generators, which can be used for fire extinguishing and suppression purposes. Our products are used all over the world by governments, fire fighters, first responders and various industries.

The DSPA is a cost effective alternative to sprinkler systems. Ideal for areas where water is not suitable, server rooms, switchboards, chemical areas, archive rooms.

DSPA doesn’t deprive oxygen and is non-toxic, making it safe for confined spaces that haven’t been evacuated.

The second new range is QUICKDAM. Protect your home, business & property with QUICKDAM - it contains a super absorbent gel that swells and gels with water. The gelled water creates a barrier to contain or divert water. Stack QUICKDAMS to increase barrier height. Build a retaining wall in just 15 minutes. Safe, non-hazardous & non-toxic, environmentally friendly and will naturally decompose.

We will have a comprehensive display of these new products at the Business Expo in September, along with some one day specials

Email us at [email protected] for product information.

Your Global Connection

v z v

BUSINESS BREAKFAST AT GOLD PARTNER UPPER HUTT COSSIE CLUB WITH ANDREW LITTLE, LABOUR PARTY LEADERAndrew Little discussed the future of the New Zealand Economy, Labour’s plan to create jobs and boost incomes and a new policy proposal to help businesses in New Zealand get ahead.


COUNCIL NEWS AND VIEWSHUTT VALLEY MAYORS RAY WALLACE AND WAYNE GUPPY TALK MAYORAL BUSINESS

MAYOR WAYNE GUPPYMayor of Upper Hutt www.uhcc.govt.nz

MAYOR RAY WALLACEMayor of Lower Hutt www.huttcity.govt.nz

A pro-active, strategic approach to economic development, coupled with confidence and more than a little tenacity, are sure to go a long way to strengthening future prospects for a person, a business, a city, and a region.

The Upper Hutt City Council has taken this pro-active approach. Our economic development stimulus policy has marked a turning point in Upper Hutt’s economic future. Our local economy, like many others worldwide, was not performing as we wanted. We knew that employment opportunities were down, the city centre was stagnating and despite the vast expanse of realty available, land opportunity seemed low.

Council resolved to incentivise local investment which was supported through consultation with the community. These incentives provide grants for relocation, fit out, and earthquake strengthening, with additional support to reduce rates and consent fees.

Distributed under stringent guidelines, the criteria for success will measure the creation of local employment opportunities, complementary ventures and sustainability. The initiative has proven successful so far with new businesses from a diverse array of sectors setting up in Upper Hutt.

Like the Chamber, WREDA (Wellington Economic Development Agency) and other business support agencies, Council has taken its responsibility to support contributors to our local economy seriously. This strategic focus is testament to our commitment to prosperity. This goes beyond the core service traditional to a territorial authority where infrastructure, compliance and civic administration typically rule. We are not unique in this stance and most councils now actively participate in this field.

It is a sign of the times that matters of local GDP reflect on a council’s performance. Competing against domestic economic powerhouses such as Auckland, is never going to be an easy task. They can simply offe: more opportunities, more jobs, more potential customers, more connections. But what Auckland lacks in lifestyle, character and creativity, the Wellington region offers in droves.

The job of attracting business to Wellington should be collaborative. Collectively, particularly through the work of WREDA, the region can compete making future prosperity something we can all determine. Local incentives should be offered as part of a regional story and we should leverage off each other’s success securing a more positive, sustainable, vibrant and prosperous future.

Council’s Long Term Plan sets the direction for Lower Hutt. We will continue to build on the progress we are making in revitalising the city with a programme of exciting projects and initiatives.

Major projects such as the upgrade of the Civic Precinct and development of a new events centre, and other community facilities such as the Taita Centre are going to plan. We also continue with our development incentives to stimulate building and business development.

This growth remains affordable. Residential rates have increased at an average of 2.7 per cent, the lowest of the region. A slight reduction in business rates, at an average of 0.6 per cent, encourages economic growth.

These figures, combined with debt levels less than Council’s annual income, show our plans to revitalise the city have not been at the expense of sound financial management.

Our overarching strategies remain a touchstone for this development and investment. For example, our Urban Growth Strategy sets out clear targets for population growth and Council is developing supporting plans for how this will be achieved, such as residential development.

Science and technology remains a focus area as Council sees great opportunities in this for Lower Hutt. This Long Term Plan saw an additional $500,000 allocated to science and technology projects.

Good walk and cycle ways are a fast growing component of good urban design. Walk and cycle ways were one of the most popular proposed projects in the Long Term Plan. Through allocating funding in the Long Term Plan we showed our community’s commitment to these projects and also put forward a strong case for central Government’s Urban Cycle Ways Programme Funding. Four major walk and cycle projects for Lower Hutt have been given total funding of $13 million from this Government programme. The four projects are a valley floor beltway track, a Wellington CBD to Melling cycle link, the Eastern Bays shared pathway, and the Wainuiomata Hill shared pathway.

I look forward to sharing all the progress we are making throughout this new financial year.

Kind regards,

Ray Wallace

16 l AUGUST 2015

FEATURE ARTICLES

CATRINA BENGREE Ph 021 0225 2866 [email protected] www.nourishnnurture.co.nz

CONTACT USPh 04 576 9243 1/9 Margaret Street, Lower Hutt nzcge.co.nz facebook.com/nzcge

WHAT DOES IT TAKE TO BE EXTRAORDINARY?

We know the Hutt Valley has many extraordinary people doing extraordinary things and that some of those extraordinary people are our students at the New Zealand Centre for Gifted Education.

The Centre is a national organisation providing specialist services to gifted children and their support networks. Our national office is based in Central Lower Hutt and in the Hutt Valley community we operate our pre-school (started in July 2015) and primary-aged programmes based at Rata Street School, Naenae – since 2002!

To be extraordinary you need the right support in place. This ensures you can maximise your potential and have the creative license to explore the possibilities of your talents and passions. We are one specialist part of that support for gifted children in New Zealand. We believe in a future New Zealand where extraordinary minds, do extraordinary things – but our students need you to be part of this journey.

Most people have someone who made a difference, who changed their life. Maybe a teacher or mentor or a programme like ours that helped shape they are today.

Our kids, our next generation, just like you, need people in their lives they can look up to, be inspired by, be challenged by and to learn from.

Our programmes are designed with the gifted child in mind and these kids are thirsty to learn more and keen to push mainstream boundaries. Through the right support we can make a difference to these kids. Perhaps you have a talent or passion you would like to share, or have a project in mind that could enhance the learning experiences of our young gifted New Zealanders. Perhaps you would just like to come and hang out a bit to see more of what we’re about. Our classes are open to visitors and our students love to share their talents with their communities – that’s you! Contact our office for more information.

So, what does it take to be extraordinary? A little extra from you.

PLAN TO SUCCEED BY BEING PREPARED.When I am teaching people how to eat naturally the first thing I focus on is mindfulness. You have to be aware of those negative habits that are holding you back, so you can make some

different choices to move forward. Then once we are mindful, we need to be prepared so we can give our body what it needs when it needs it. Some key strategies in preparing to eat naturally are:

• Knowing when you are likely to be hungry so you can plan in advance.

• Carry food with you, so you don’t get over hungry and don’t have to settle for something you don’t like.

• Make time to eat, schedule in breaks for snacks and lunch.

• Allow plenty of time to eat, so you don’t have to rush it or settle for something you don’t want.

• Double cook on the weekends so you have nutritious meals in the fridge/freezer that are easy to heat up during the week.

• Use a crockpot or bread maker so your meal can be cooking while you are out.

• Allow yourself to eat “treat” type food so you don’t crave it and overindulge on it.

All these suggestions will ensure that you eat exactly what you want when you are hungry. It means you are eating regularly throughout the day, are satisfied with what you are eating, and won’t get over hungry so therefore you won’t overeat.

As well as the physical steps we have to take to be prepared, we also need to feel positive and empowered so we can simply listen to our body and respond to its needs. When we are happy, confident and energised it is easy to put any plan into place. Some suggestions are:

• Regular meditation or quiet time,

• Some form of movement that you love

• Daily self-help or personal development.

• Regular stimulation

• Doing things you love as often as you can.

• Adequate sleep

So I encourage you to be prepared both physically and emotionally so eating simply becomes a positive natural experience that you don’t even have to think about.

Catrina Bengree from Nourish ‘N Nurture offers complimentary introductory natural eating consultations in person, by phone or skype. Please contact on [email protected] or 021 0225 2866. A free e-book can be downloaded from www.nourishnnurture.co.nz

Please see our voucher on page 23


CONTACT US Ph 0508 LAYER3 [529373] www.layer3.net.nz

MARK SKELLY Red Hot Business Coaching (and Chamber Board member)www.redhot.co.nz

TECHNOLOGIES TO MEET EVERY BUDGET

As a small to medium-sized business (SMB), choosing which types of technologies to implement can be hard. Not only are there so many types of technologies from which to choose, but making the wrong decision can result in additional problems. Furthermore, new cloud based technologies are rapidly becoming available, making it even more difficult to determine which are worth the investment.

Implementing new technology should be a way for SMB’s to increase productivity and reach their goals more efficiently. Before making any purchases, decision makers should be confident the proposed technology is the best tool for their business and have a clear understanding how it can effect change to make a return on their investment.

That is where we can help. Here at Layer3, we have been consulting and working with customers to find the best cost effective technologies for over 10 years. Whether you are adopting the cloud or have a server in-house we have solutions to meet every budget. We assume ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.

If you are planning on migrating to the cloud, talk to us first. We offer home grown solutions developed and hosted by us. Products include Virtual Office, Private Cloud and Filecloud and we are also resellers of Office 365 and Google Apps.

Talk to us today for a free no obligation quote. Contact us at: www.layer3.net.nz or phone 0508 LAYER3 [529373]

I DON’T LIKE NETWORKING – DO YOU?People are usually surprised when I tell them this... I like people and once I’m talking with someone I have a great time – it’s the getting started part of networking that I’ve never really felt comfortable with.

Some people seem to be naturally good at networking. I’m not sure I’m one of them so I don’t tend to do as much as I could.

You and I both know all the reasons why attending the many Chamber networking events is a good idea, so I won’t repeat them. For many chamber members though, there are two main reasons why they don’t attend. Maybe these apply to you?

Reason #1: “I’ve actually got enough business and don’t need to network for more clients. In fact I’m so busy now that I can’t handle any more clients”.

That in itself presents a very different and very important reason to start attending. Instead of attending to look for clients, start attending to look for support! There are a vast range of incredibly helpful suppliers that regularly attend events. Maybe you’ll meet someone like Peter Couchman from Dale Cargnegie Training who delivers fantastic programmes on how to live the principles in the famous book ‘How to Win Friends and Influence People’. Or maybe you’ll meet Hayden Kirk from Layer 3, who along with providing all the IT and cloud computing support to the Chamber itself, helps dozens of businesses in the Wellington region.

Alternatively, you might get some honest feedback from other members in the room about a supplier you’re already considering using.

Perhaps if you are an owner of a successful established business and you’re the bottleneck - where you’re carrying too much stress, working too many hours (and you yourself are the barrier to the growth of your business) - you might even meet a great business coach. (Excuse the shameless plug.)

Reason #2: “I don’t enjoy networking, I feel exposed or uncomfortable and the idea of walking up to strangers is not my idea of fun”.

If that’s you - join the club. The silent majority of the room at every networking function are just like you. That’s why they congregate around the people they already know. Remembering that fact can make it a lot easier to start a new conversation.

So if you think there could be benefit in attending some more of our networking events, and you’re still uncomfortable with the idea, just come and find me. I’ll be feeling the same way and we can feel a little bit uncomfortable together!

See you at one soon.

Mark Skelly

18 l AUGUST 2015

WE CAN EVEN EXPORT OUR ‘NO.8 WIRE’ THINKING

Lower Hutt can build globally competitive products by demonstrating our inherent problem solving ability.

Ian Kennedy, Chairman of the Japan New Zealand Business Council says that our no.8 wire attitude is increasingly relevant– “especially when you add our Kiwi problem solving skills to the Japanese ability to deliver top-notch precision and quality.”

Attendees at the Hutt Valley of Chamber of Commerce “a taste of Japan” BA5 in July heard that Lower Hutt can offer Japan a lot. As we grow to be one of New Zealand’s centres of science and technology, with a focus on innovation. Japan becomes increasingly relevant as a partner in this, given their own international reputation as a leading high-tech manufacturer and innovator.

“The investment in building relationships, especially face to face, is vital in a country where trust becomes before a contract.”

“It’s may take some time to reach a deal, though when you do you know you’ve got a business partner for the long haul.”

HTS-110 Ltd, Imagination Technologies NZ Ltd, Tekron international, Solid State Equipment Ltd, Callaghan Innovation Research Limited, Jo Luping Design, Macaulay Metals, Trinity Bioactives and many others are already doing business in Japan.

Mayor Ray Wallace is hopeful more local businesses can take advantage of our own very deep 20 year relationship with our sister City Minoh in Osaka, with several local businesses now exploring opportunities to join a group trip with the Mayor to Minoh in October.

“I invite anyone who is keen to establish or enhance connections with Japan to join us. We can help you kick start your venture in Japan as we look to engage more with the Osaka business community.”

As well as this trip in October, the Japan New Zealand Business Council are your go to team when you’re starting a venture in Japan and can help with new business opportunities, networks and research.

Find out more at www.jnzbc.com or contact James Lamb, International Relations Manager at Hutt City Council [email protected] or 027 266 9295.

FEATURE ARTICLESWE HEARD YOU MIGHT HAVE AN EVENT COMING UP!At Jesters we have thousands of fancy dress costumes and accessories available to hire or purchase for your themed parties, corporate functions or any other event you have in mind.

Whether it’s Retro, Vintage, Movie themes, Medieval, Wild West or Superheroes... . .

We have it all!

What we have on offer for you:

• Thousands of quality costumes for hire

• A wide variety of mascot costumes

• Fashionable hats for formal events

• Struggling to find what you need…..Ask about our made-to-measure service

Overall, we pride ourselves on quality costumes, great service and competitive rates.

Pop in and see us.

Nichole Devine Register your event with us and receive group discounts

NICHOLE DEVINE Ph 587 0700 435 Hutt Road, Lower Hutt www.jesters.co.nz

JAMES LAMBInternational Relations Manager 027 266 9295. E [email protected]



DO YOU TRULY KNOW IF YOU ARE RECEIVING A COMPETITIVE BANKING PACKAGE?

BC4B can help you determine if your commercial and personal banking packages are a good deal or not!

In today’s complex domestic and global market, experience goes a long way. We have years of combined banking know-how and a proven track record. Our team’s expertise provides you with the independent knowledge and guidance to facilitate and ensure your banking relationship

is competitive.

BC4B (Business Consulting for Banking) is a unique independent banking consultancy firm located in Petone. We support New Zealand privately owned businesses with their domestic and cross border banking needs to ultimately save time and money.

We do this by:

• Reviewing existing banking packages across working capital, property finance, asset finance, trade finance, transaction banking, foreign exchange, and deposits.

• Managing banking tenders.

• Assisting with annual reviews and applications to the bank for funding.

• Transaction structuring to enhance cash flow and support risk mitigation.

• Completion of Bank Signing Authorities and ‘Know your Customer’ documentation.

Connecting experts for risk management and business support in the public and private sectors.

BC4B’s aim is to help and guide you achieve a beneficial outcome for your banking.

Businesses all over are engaging our banking expertise to their benefit.


SIGNING A LEASE? – WHAT TO LOOK FOR FIRSTIf you are setting up in business, chances are you will take on a lease for premises. A hasty sign-up could endanger your future financial security.

Negotiating the right lease can be a significant step in your business plan. Signing up for rent of $1000 per week is a commitment in itself, but over a six year term it’s even more significant, totalling $312,000.

Be sure you can afford the total commitment before you sign and if possible, avoid having your spouse or partner sign a personal guarantee. If a guarantee is required and you can’t negotiate your way around it, then limit it to say three, or six months’ rent.

Understanding what your lease covers is critical. Look for and work through:• Terms of the lease

• Rights of renewal clauses

• Rent reviews/renewal periods and how they are calculated

• Who pays for outgoings

• Responsibilities for common areas and exterior maintenance

• Whether the lease is assignable i.e. can you sell the business and pass the lease with it?

• Is there a disputes resolution clause?

What’s your investment in leasehold improvements?On the termination of the lease, the landlord may retain your fit-out, or they might invoke a make-good clause. This means that the cost may be yours to remove, redecorate and return the space to its starting condition.

Know the tax implications of lease inducements / incentives.Often there are significant offerings made to entice a sign-up. Have your chartered accountant check for any tax implications to ensure there are no surprises.

Lease suitability and your landlord.Have you considered all aspects of this particular site in terms of zoning, council planning, parking, accessibility, your competitors and neighbours? Developing a good relationship with your landlord could make resolving any issues easier.

Do your homework.Always seek sound professional advice. Consult your chartered accountant and lawyer before you commit to any lease.

Call Blackler Smith & Co. for an obligation free chat regarding leasing and tax structures.


CONTACT BEN OR BLAIRPh 555 9090 E [email protected] www.bsco.co.nz

JEREMY SPROTTPh 04-568 1965 / 021 655 760 E [email protected]

BC4B IBM Building, Level 6, 25 Victoria Street, Petone www.bc4bc.onz

20 l AUGUST 2015

COBAR RESTAURANTThere are lots of things coming up at Cobar this winter to look forward to such as…

Wellington Food MonthWe will not be taking part in the official Wellington Food Festival this August however, for our customers old and new, we will be offering a special set menu for all of August! Two courses plus a glass of wine, or non-alcoholic beverage, or tea for $45. Full menu on our website www.cobar.co.nz

Ferry The Oysters To The BayWe will also be holding our regular ‘Ferry the Oysters To The Bay’ event but this will be in September when hopefully the weather has settled slightly. Please email me your details if you are interested in this event or email for more information as there are limited spaces and they sell fast! [email protected]

New Look Bistro MenuWe have a new Bistro menu available every lunch Wednesday to Sunday 12 noon to 3pm and it is also now available from 5:30pm to 6:30pm Tuesday to Thursday.

Sunday RoastCome in and warm up with our Sunday roast special, dessert and a glass of wine or tap beer all for just $45. Every Sunday from 6pm.

Cooking Demonstration with Head Chef Ryan TattersallCooking demos with Ryan Tattersall. Observe with a glass of bubbles as he demonstrates how to prepare and cook a main course and a dessert, which you then get to eat. You can also take the recipes home to impress your friends! Our first one will be held on 10th August at a price of $75 per person. To book, get in touch either by phone 04 562 8882 or by email [email protected]

WELLINGTON FOOD MONTH AT THE COBAR THIS MENU IS AVAILABLE FOR LUNCH OR DINNER FROM THE 1ST - 31ST OF AUGUST 2015

$45 PER PERSON TWO COURSES PLUS A GLASS OF 2011 JULICHER CHARDONNAY,

NON-ALCOHOLIC BEVERAGE, T LEAF TEA OR RIPE COFFEE add an extra course for just $10

STARTER Yellow brick road fresh fish ceviche & T leaf t smoked goujon

Kapiti green broccoli puree & charred floret, radish, nasturtium & prana amaranth leaf, Mela cider vinegar & Fantail grove olive oil dressing

MAIN Wharekauhau Farm Lamb, Pumpkin, Cauliflower cous cous, Elaia olive & lemon puree, Orange, Foraged fennel & Puha

DESSERT Whittakers 50% chocolate & Fantail Grove hazelnut pave,

hazelnut praline, Ripe espresso jelly & caramel, Shott vanilla & rhubarb sorbet


COBAR612 Marine Drive, Days BayPh 04 562 8882

FEATURE ARTICLES

HUTT VALLEY BUSINESS CONNECTOR l 21Please see our voucher on page 23

Imagine you are about to begin some home renovations. What tools of the trade will you need in order to complete your renovations? Do you have the right tools in your toolbox to do it yourself – a screwdriver, a hammer, a skill saw perhaps? Will you consult with an architect or bring in a builder? Perhaps you need certain specialist skills from a joiner, plumber, or electrician. And what standard of finish do you require? Will your own skills and efforts provide a satisfactory outcome but possibly take much longer to complete, and in the end cost you more than if you had engaged someone with the appropriate skills and expertise?

Whether you are growing your business or keeping things ticking along on a day to day basis, most businesses need to answer similar questions with regards to their business and their people. You may not have sufficient time, capability, skills, resources or inclination to deal with certain aspects of your business.

Jigsaw can assist in building your people capability, taking away the stress and hassle of attracting, motivating and retaining great employees and helping you to grow great teams. We work with you to understand your business and your people requirements, to understand any challenges or roadblocks. Sometimes we only need to use a screwdriver, sometimes we need to use the whole toolbox, but we keep it as simple as possible for you to achieve your desired outcome.

Interested in knowing more about how we can help you? Contact us for an obligation-free discussion on 0800 JIGSAW (0800 544 729).

JIGSAW SOLUTIONS GROUP

JIGSAW SOLUTIONS GROUP LIMITED

Building People Capability

Recruitment | Career Management | Training & Development | Financial Solutions

All financial solutions are provided through Jigsaw Financial Solutions Limited – a 100%

owned subsidiary. A disclosure statement is available free of charge and on request.

WHAT IS BEST QUALITY OR QUANTITY WITH SALES LEADS?Sales is a numbers game ... we’ve all heard it! Unfortunately this is an all too familiar message sales managers say to their teams to generate more sales.

The theory is that more activity will produce more sales. So if you do said amount of calls a day, you will obtain your targets, never mind that you will burn out. The fact remains—more activity will get the sales because of sheer volume.

However, from a productivity angle you are better off creating a planned approach with your prospecting rather than adopting a reach out to everyone approach. Look at what industries/demographics you have worked with that have been successful and ask why? This is a good starting point to help you plan a more effective approach when looking for new clients.

Nurturing the people who do not want to buy now - Many companies are really good at converting leads that want their offering straight away, but not so good at nurturing the long term leads. Sometimes this comes down to not having the systems in place to manage the longer term leads, or the sales team do not understand the effectiveness of nurturing longer term sales into their pipeline. I work with a great sales professional that nurtures his long term leads effectively. He regularly reaches out to them. He offers them valuable information each time and this keeps him top of mind for them. So when the client is ready, he is called because they have built a relationship over time.

Choose how you want to do business - The Company you work for will have a particular culture based on the methods they use to obtain new business. If you would rather work with less clients but provide a higher value product/service then the emphasis will need to be on a more target specific approach to obtaining business because you are looking for a niche clientele. When adopting a quality versus quantity approach, determining your qualification criteria is important so you are certain you have the right prospect to work with. Think about the best fit client for you and what qualification questions you need to ask to determine if you can work with each other. For more information contact Tania at Lead Management on 021 191 0117

CONTACT TANIAKey Account Manager Ph 021 191 0117 [email protected] http://www.leadmanagement.co.nz

Design not to be used for quotation by other production companies unless requested by Cube. This design

remains the property of Cube until purchase agreement. This design may not be copied, distributed or used in any way, other than the intended quote, without permission. 8 Target Court, Wairau Park

PO Box 65 522, Mairangi Bay, Auckland

Client: Pita Pit Lower Hutt

Job: 132947 Acc Manager: Sarah Ward Date: 24/04/15

Catering ad (110x100mm)

For FREE delivery, enquire in-store!

CateringAvailable for 5 to 500+ people – no group is too large!

Let us help cater your next event, meeting, kids party, sports match…we do it all.

www.pitapit.co.nz

Pita Pit Lower Hutt86 Queens DrivePh 04 5898935Email: [email protected]

Pita Pit Petone45 Jackson StreetPh 04 5693412Email: [email protected]

22 l AUGUST 2015

“CHRISTMAS IS COMING” so what better time than now to start planning your staff BBQ, Dinner, Christmas shout, Picnic or Family Day.

Have you considered having Mr Whippy at your event?

We are a local business with an iconic reputation serving Whippy treats to local customers.

We would love to work with your business to create a fun experience for your staff and their families’, so be in quick to secure your booking.

In fact, no matter what time of the year, if you have a wedding, birthday party (no age barrier!!), corporate function, school gala, or sporting event, consider your local Mr Whippy for that extra “WOW” factor.

Some interesting facts for you about Mr Whippy:

• 97% brand recognition amongst New Zealanders

• Not just an ice cream but also “an experience”

• We cater for small, medium and large events

• Quick and easy serve time per customer

• Significant focus on presentation of food and food hygiene

• Gluten free and 90% fat free

• Trusted to be on time and to deliver first class service to both organisers and customers

• No set up or pack down time or extra effort required, due to the mobile nature of the fleet

Your trusted brand of soft serve – Mr Whippy Hutt Valley Iconic | Community | Customer service | Fun | Reliable

Profile Fred and Clare:After spending 10 years overseas in various parts of the world, Fred and Clare came home in mid-2013 to be closer to family.

In December 2013 they bought the Hutt Valley Franchise of Mr Whippy and in the following April added the Wellington area to their business. To complete the picture they added the Porirua and Kapiti Coast to the stable in December 2014.

They have worked extensively in the Hutt Valley creating a high profile for the iconic Mr Whippy franchise. They have worked with many corporate companies, the local councils and schools to ensure that the Hutt Valley has become reacquainted with the Mr Whippy brand.

They enjoy getting out into the local suburbs and industrial areas and meeting and serving the many customers that frequent the Whippy van. The regular customers are many and they love to enjoy a Whippy treat in their streets.

Fred and Clare look forward to continuous, long term relationships, with the Hutt Valley community.

FRED AND CLARE BENNETT38 Ayton Drive Whitby 027 956 1690

To keep ahead of the game, you need to keep your head in the game.

Focus and forward thinking go hand in hand. Focus gets the ball rolling and forward thinking keeps it moving, creating momentum to drive your business ahead of the pack.

With the right strategy and creative thinking, Scratch can provide more than just movement. We can offer direction and magnitude to accelerate your business. It’s more than just longevity, it’s about creating a legacy.

All it takes to change your momentum is a change in perspective. That doesn’t mean lessening your ambition in any way, just breaking it down to smaller, more manageable pieces so you can see the bigger picture in detail. We can be the eyes and ears for your business, helping you to see things from a whole new angle.

From the direction, the timing, the speed of the implementation, and the magnitude of the action, we can help you come up with the right solutions for your business.

There’s no magic 8-ball involved in our process. Our proactive design and marketing solutions combine brainpower, keen senses and a little bit of elbow grease to predict market changes and build a picture of your future.

At Scratch, every job is about you.

What you can get out of it, what your next step should be, how to push your potential further and how to keep your momentum growing exponentially.

We’re not about short games. We’re here to create lasting momentum.

So if you’re after more than just a head start, visit scratchdesign.co.nz or call 04 384 8604 and ask for James for a free creative strategy session.


CONTACT JAMESPh 04 384 8604 scratchdesign.co.nz

FEATURE ARTICLES


Have you picked your vouchers yet?

These vouchers and many more are available to you as a chamber member.

For more details about either choosing vouchers, or having a voucher in our programme please contact Anna on 04 939 9826 or [email protected]

VOUCHERS

Hutt Valley Chamber members who Buy one Catering Platter - Get another Free!

Worth $85 including GST Available at our two stores:

86 Queens Drive, Lower Hutt45 Jackson Street, Petone

Free e-book available on: www.nourishnnurture.co.nz

Discover how to develop a healthy relationship with food, by tuning into your body’s natural instincts.

Value $80 + gst

Contact: Catrina Bengree

Ph: 04 938 3372 or 021 0225 2866Email: [email protected]

A complimentary, no obligation consultation, on“Natural Eating”.

Lead Magnet

Programme

*OFF YOUR TOTAL BILL

$35

Enjoy a fabulous meal and surroundings at Cobar Restaurant. Come for lunch or dinner - large or small groups welcome.

Call Hannah Hosking for a reservation.612 Marine Drive, Days BayEastbourne, Lower HuttPh 04 562 8882, Fax 04 562 8583www.cobar.co.nz*Minimum of four paying guests

Receive 25% off your total bill value up to $50(does not include retail products)

Visit us at www.jesters.co.nz

Ph: 04 587 0700 ● 435 Hutt Rd, Lower Hutt

24 l AUGUST 2015

MEMBERSHIP CORNERSince our last hardcopy newsletter there has been a lot happening at the Hutt Valley Chamber of Commerce.

One exciting evening was the Inaugural Wellington Region Business Hall of Fame where eight regional businesses were inducted into the hall of fame. It was wonderful to see these humble, hardworking and successful businesses being rewarded.

The Wellington Region Business Hall of Fame was created by the Hutt Valley Chamber of Commerce with the support of principal sponsors Deloitte Private. These inaugural eight companies are incredible examples of businesses that have not only contributed to the regional economy but have also contributed to the overall health of their respective local communities. There was great feedback so it will be a popular event next year.

There are two other important events where your participation is needed. One is the Business Expo 2015 which is another regional event. There may be a few stands left at this late stage so give me a call to see if you can be an exhibitor, I am happy to offer members the early bird price. If you do not wish to exhibit please come and visit. There will be over 80 exhibitors at the Petone Club on Tuesday the 22 September between 9am and 7pm. There will be a Business After Five here so finish work early, come and visit the expo and then stay and network with the exhibitors and visitors till 7pm.

The other important matter is the Wellington Region Business

Excellence Awards. These awards, formerly the Hutt Valley Business Excellence Awards are, for the first time, open to any business in the Wellington region. Tickets for this prestigious event will be advertised in mid-September.

A new member function held on the 21 July was another enjoyable evening where enthusiastic new members met and networked. They got to understand more about each other’s businesses and many left the event with new business connections.

If you wish to discuss any membership/ partnership matters and want to make sure you are utilising your membership to its fullest please don’t hesitate to contact me. I will always make time to come and see you.

Regards

Anna Geremia-Young

CONTACT ANNA GEREMIA-YOUNGMembership Manager Ph 04 939 9826 027 242 6237 E [email protected]

UPCOMING 2015 EVENTSTuesday 15 September

New Zealand Centre for Gifted Education Business after Five

Wednesday 14 OctoberNational Party

Business after Five

Tuesday 22 SeptemberBusiness Expo

Thursday 22 OctoberMediaWorks

Business after Five

Tuesday 22 SeptemberBusiness Expo

Business after Five

Tuesday 8 SeptemberDrake International

Presents Diane Foreman, “In the Arena” Book launch

Friday 25 SeptemberBoulcott Hospital

presents lunch with Hon Peter Dunne

5.30 pm – 7.00 pmPetone Club, 47 Udy Street,

Petone

9.00 am - 7.00 pmPetone Club, 47 Udy Street,

Petone

5.30 pm – 7.00 pmHutt Valley

Chamber of Commerce

12.00 pm - 1.30 pmThe Angus Inn,

Cnr Waterloo Rd & Cornwall St Lower Hutt

12.00 pm - 1.30 pmWellington Royal Golf Club, 28 Golf Road, Heretaunga,

Upper Hutt

6.45 pm - 10.00 pmHutt Valley

Chamber of Commerce

5.30 pm – 7.00 pmHutt Valley

Chamber of Commerce


FREE

ENT

RY

TUESDAY, 22ND SEPTEMBER 9:00-7:00pm

Petone Club, Udy Street, Petone







FREE

ENT

RYTUESDAY, 22ND SEPTEMBER

9:00-7:00pm Petone Club, Udy Street, Petone







WELCOME NEW MEMBERSA LA MOJO STUDIO Mandi Lynn210-7776mywellingtonphotographer.co.nzPHOTOGRAPHER

A KHAN-EVANSAmbreen Khan-Evans021-0355632YOUTH LIFE COACH

CREATIVA DESIGN STUDIOMaribel Aburto973-5335www.creativa.co.nzGRAPHIC DESIGNERS

CREATURE DESIGN Brooke Ashton-Taylor 801-9002www.creature.co.nzBRAND, DESIGN, ADVERTISING & DIGITAL

CAII-MICHELLE & ASSOCIATES NZ LTDCaii-Michelle210-0991www.caiimichelle.co.nz CORPORATE ENTERTAINER & SINGER

FORMAT PRINTDarren Comrie569-3519www.format.co.nzCOMMERCIAL PRINTERS & BOOKBINDERS

HIREMASTER EVENT & PARTY LTDColin Taylor385-2000www.hiremaster.co.nz HIRE INDUSTRY

HOPE CENTREJo McLeay566-1319www.hopecentre.org.nz CHURCH & EVENT ROOM HIRE

HUTT COMMUNITY RADIO James Scott 021-469655www.huttradio.co.nzMEDIA/BROADCASTING

HIGHER GROUND MEDIA LTDRosemary McLennan586-4180FREELANCE WRITER

ICONIC FINANCIAL LTDYvonne Collins282-0826www.iconicfinancial.co.nzFINANCIAL ADVISER

INWORKFleur McKean238-2452www.inwork.co.nzFREE PROFESSIONAL RECRUITMENT SERVICE

LINK BUSINESS BROKING- WELLINGTONDave Morgan472-7602www.linkbusiness.co.nzBUSINESS BROKER

NETTL Angela Lane 0800-2638855www.nettl.co.nzGRAPHIC DESIGNER

NVISIONGavin Mitchell021-448865www.nVision.co.nz BUSINESS CONSULTANCY

NZ HOME LOANSMark Stone566-9262www.nzhomeloans.co.nz PROPERTY BUSINESS SERVICES

RENTAL RESULTS PROPERTY MANAGEMENT Jackie Thomas-Teague471-1880www.rentalresults.co.nz RESIDENTIAL PROPERTY MANAGEMENT

RESIDENTIAL INSPECTION SOLUTIONSClaudia McKay027-4575094www.inspectionsolutions.co.nzRESIDENTIAL PROPERTY INSPECTIONS

ST JOHN OP SHOP Penny Blackman568-5140OP SHOP/ CHARITY SHOP

SUSTAINABLE BUSINESS NETWORKLaurie Foon 021-741515www.sustainable.org.nzENVIRONMENTAL CONSULTANTS

WALKING BOARDS Keegan Walls027-4639490www.walkingboards.co.nz MOBILE ADVERTISING

YB12 COACHKirsty McDiarmid528-7574MORTGAGE ADVISORS & BROKER

YOUNG ENTERPRISE TRUST Terry Shubkin570-0452www.youngenterprise.org.nz EDUCATION AND FINANCIAL LITERACY PROGRAMMES

YOUR LIFEBruce Millner569-1946www.yourlife.co.nzINSURANCE

26 l AUGUST 2015

SILVER PARTNERS

GOLD PARTNERS

BRONZE PARTNERS

PLATINUM PARTNERS

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HUTT VALLEY AUGUST 2015 BUSINESS CONNECTOR€¦ · Totara Cottage. Trentham Gardens Tricolour Consulting . Limited Walking Boards . Wasabi Solar Wellington Zoo Trust. Weltec Westpac