T h e O f f i c i a l N e w s l e t t e r

August 2014Issue 2 Volume 1 2014

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I. In My Humble Opinion 2 Message from the President and CEO

II. Main Feature 4

Soul of the Eagle The Essence of Commitment & Service I am Asian Awardees Employee Service Excellence Awardees

III. Asian Celebrations 11

The Asian Hospital Doctors’ Recognition Night The 10th Founder’s Cup Tournament AHMC Cooperative Grand Opening Asian’s Summer Splash

IV. Centers of Excellence 17

The Caring Hands of Experts

V. New Services 19

The New Outpatient Diagnostic Services

VI. Quality Corner 20

Our Patients, Our Success! Adapting to Change - ICD-10

VII. Health Alert 22

Rainy Season Increases Your Risk for Leptospirosis: Know Your Protection

VIII. News & Events 23

Mother-Baby Friendly Hospital Orion Annual Stockholders Meeting

IX. Announcements 26

New Management Team Members

WHAT’S INSIDE? Editor-in-ChiefAndres M. Licaros, Jr.

Associate Editors

Sharon Hernandez Noli Garcia

Editorial StaffKris Yabes

Marivic Romualdez Ronald Yacat, Jr.

Ana Maria Jimenez Ronnie Buenaventura

Sarah Jemah Cristobal Orly Torres

Albert Henoguin

Contributing WritersAimee Jane Martinez

Nicolo Andrei Anonuevo Leilani Joy Igarta

Jose Maria Alvarado Judy Ador

Michael Montales

Photo CreditsAlbert Henoguin

Victor Michael Peria Glenn Yosores

Secretariat

Precious Bautista Rodel Morales

I Am Asian is the official newsletter

of the Asian Hospital and Medical

Center. The term “I Am Asian”

embodies the new paradigms

defining the organization — its

aspirations, commitment, sense

of pride, uniqueness and intrinsic

character. The newsletter reflects

this philosophy and provides

insights on what it means to be

part of the Asian Hospital family.

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As Time Stood Still...

Savidug is a village in the island of Sabtang best known for the only remaining centuries old Ivatan Stone Houses. In this community of less than 150 Ivatans one gets a close look and taste of how Filipinos have long practiced “Bayanihan” since the pre-Spanish times and always worked for the greater good of all. If one family needs to build or repair a home, the whole community is mobilized into one solid construction team. Each family contributes something in form of labor or materials such that one does not need to buy anything and the house will definitely be finished as scheduled. Working males take a leave from their work if need be while women and children help in providing food and nourishment all day long. It is easy to trust the system because all families are raised in a strong tradition of honesty and open sharing. Truly, the best of each member is drawn by this pure sense of living in a commune. Ivatans survived the harsh weather of these northern islands by keeping the traditions practiced by their forefathers.

I was amazed to notice that every little village has its own barrio school. A testament to the premium value Ivatans give to education. Because their population is so small, it is not surprising to see some grade levels with only two or three students. Therefore, the teacher to student ratio is so high it is virtually personalized instruction all the way. Ivatans therefore take pride in the quality of their primary and secondary education in the island of Sabtang only seeking the bigger schools of Basco, Tuguegarao or even Manila for higher education. To my mind, the urbanites have a lot to learn from these rural folks in terms of sustainable development through education. Given the low census per grade level, elementary and high school graduations are always done at the Sentro of Sabtang. This way the whole town is witness to the grand celebration of the young Ivatans who holds the future of this island. Cost effective yet full of value and meaning.

An old lady harvests fresh farm produce and leaves them on a table in front of her home, carefully labeling each item with its price. This allows her to perform the many other tasks and chores of a homemaker. Anyone who wants to buy can choose and get the product of his choice. What is unique is the way they practice self service and honesty, because each buyer simply leaves the exact amount for the item he took. On a rare occasion where the old lady finds the total count short of her expected sales, no day will pass where the person who forgot to pay the exact amount will not knock at her door to personally pay. Sometimes, the old lady is suddenly stopped on the street by someone who apologetically explains that he/she failed to leave the exact amount and is now ready to pay her. A simple yet well thought of system of trade that guarantees a fair compensation for any product or service rendered. This is the strong fiber that binds a community anchored on mutual trust, inspiring and rewarding each member to give the very best of himself. This is what makes the Ivatans a role model for modern urban communities that has long progressed in commerce and technology yet remains so far behind in its ability to be a community capable of sustaining itself for generations to come.

“Wakay” is their local name for sweet potato. It is the staple food of Ivatans. Anywhere they see each other they get to confirm a town mate once asked “Wakay Ka?” and with the swift response... “Wakay!” They say the Batanes sweet potato really tastes unique because of the very special way they take care of the plant. Even more special is the way they harvest wakay. Quite unlike

the cost effective systems of modern farming, here in Sabtang once the plant has matured and becomes ready for harvest, they will dig the roots ever so slowly to protect the smaller and less matured roots while carefully cutting only the bigger ones. Bigger meaning each root weighing around 8-10 kilos. Then the surrounding soil is loosened and the remaining smaller roots buried under the loosened soil, nurtured to grow into the next batch of 10 kilo wakays. Sustainable farming in every sense of the word; the opposite approach to a modern farmers principle of instant gratification. Man’s greed for profit weighing heavily on the natural resource taking its toll in the lower if not completely lost productivity of the abused land and sea.

The pristine waters of Balintang channel is a rich breeding ground for the pacific blue tuna; highly sought for its distinct buttery taste, capable of fetching $25K in the wet markets of Taiwan, Hongkong and Singapore. The Ivatans have lived with the rough waves of the channel for generations and a mutual respect exists between man and the sea. Fishermen of long ago have to row their wooden boats without sail or motor. Against 2-3 meter sea waves using the sheer strength of the muscles in their arms and the power of rowing in perfect unison, they have always successfully crossed the channel each time they need to go to the main island of Batan. Against the huge trawlers and punitive abuse of poachers from Taiwan and China, these fishermen can only watch by the shore as these barbarians continue to rape our marine resources. Proof of the abuse is seen with floating carcass of the fish heads and tails after they have taken the higher value fillet out of each big fish they catch. The smaller fishes lie dead and floating in the sea, easy food for migrating falcons during the last quarter of each year.

In My Humble Opinion By Andres Licaros, Jr.

President and CEO

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The mountain of Iraya is a long dormant volcano. Known to have erupted last in the early 1400s, a full century before the Spanish friars settled in Batan, Sabtang and Itvayat. One can scale it using a foot path in four hours or less. It is almost always covered with fog on top but on rare occasions during summer, to a visitor with a happy and pure heart, Iraya will show her full majesty for a whole day. Our Philippine rooster called “Labuyo” abound in the forest of Iraya. Known for its fierce courage in protecting its young from snakes and monitors lizards, they are also a beauty to watch in the symmetry and brightness of the color and pattern of its feathers. Their sense of smell and hearing is so strong that one can still be a 100 meters away and they will begin to hide in the thick foliage. Even if you manage to approach them to as near as 10 meters, it is virtually impossible to see them because they blend perfectly with their habitat. One can find their eggs in the nests they have built out of decaying trunks of trees but you won’t be able to catch them. Labuyos are only a quarter of the size of the bred roosters from America but their eggs are four times bigger, the shells thicker and the eggs pointed. Perhaps to discourage predators from poaching on their eggs and thus ensure the breed’s survival. Once more, nature finds a way to constantly teach us a neat lesson in breeding and survival of species.

Our planet has long been conquered and abused by man; it’s about time we pay it our due respect and begin to nurture it back to sustainable life. So that our great grandchildren and their grand children can continue to enjoy the beauty and bounty it offers. The cool summer breeze in the hills of Batanes is a clear proof of concept of how it is still possible to live a good life in a remote place almost unchanged by time. I roamed the streets of Chavayan and Savidug, met roosters, hens and dogs along the way and yet they never scampered nor barked

at me at any time. To think I’m a complete stranger in this beautiful community and I am constantly taking pictures using a notebook looking gadget called iPad mini. I said to myself...it is probably because everyone here, both humans and animals trust each other. The harsh weather and environment has taught man to embrace nature’s force instead of fighting it. Accepting the natural beauty of the land, sea and mountain by living with it instead of changing it. Looking at the brighter side of their situation and always respecting the interest of others. Rising above man’s greed by giving the best of themselves to achieve success for all. Being genuinely happy for the success of others because the community becomes stronger. I was awed beyond words. I was teary eyed as we left these islands I will always hold a deep appreciation for.

Batanes...once is not enough. I am humbled and...forever grateful.

Our planet has long been conquered and abused by man; it’s about time we pay it our due respect and begin to nurture it back to sustainable life.

in five years, the once captive bird breathed the chilly

mountain air; saw the forest canopy that blended with

the infinite sky. As the eagle looked into the sky, he saw

other eagles flying like kings in the morning light. He

heard them singing—it sounded strange yet familiar. The

notes of the songs were sacred. As the eagle listened

intently, he felt a mysterious affinity with the creatures

gliding majestically above. Then like magic, the once

languishing eagle flapped his wings and flew into the air.

As he soared to the sky and joined the other eagles, he

felt a song overwhelming his entire being. It was a paean

of joy. Finally, he was there in the lofty sky where he truly

belonged.

The message of the parable reverberates—an eagle will

always be an eagle.

Asian Hospital and Medical Center possesses the soul

of the eagle—regal, steadfast, unflinching. It has royal

pedigree. Nothing can stop it from fulfilling its destiny.

There were kinks in the past but have been conquered.

There are challenges in the present but these can be

solved. There will be obstacles in the future, but there

will be ways to overcome. The journey to greatness may

encounter humps and bumps, but nothing can stop Asian

Hospital and Medical Center from achieving its visions. All

the employees and doctors in the organization have the

attributes of eagles. This quality differentiates an Asian

employee and an Asian doctor from the rest of the crowd.

We have the best doctors, dedicated management team,

and employees which make Asian Hospital soar with

pride in the firmament of the healthcare industry.

There are great horizons waiting out there. It is time for

the eagle to fully spread its wings and fly toward the

golden sky!

Yes, we are “ASIAN”!

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Soul of the EagleWhat It Means to Be “Asian”By Noli B. Garcia

The eagle is an extraordinary

creature. It soars to great heights

where no other birds dare to fly. It builds

its nest in rocky cliffs, secret caverns, and clandestine

sanctuaries far from the intrusion of mortals. This quality

of elusiveness has made the eagle the symbol of nobility.

The eagle pursues its prey with lethal precision like a

laser-guided missile. This exceptional hunting ability

has made it the icon of power and greatness.

Indeed, the eagle’s magical elegance has been the focus

of much fascination. There are numerous tales written

about this creature. Let me share this classical “Parable

of the Languishing Eagle”, which you have probably

heard . But the anecdote remains relevant because of its

universal message and timeless beauty.

An eagle’s egg was hatched in captivity. The young eagle

was raised inside a small cage where it lived together

with roosters and chickens. For five years, the cage was

his only home and he had never seen the world outside

the wired prison. More than that, he never knew he was

an eagle. He thought he was like the rest—a rooster or

a chicken. Yet, something deep inside bothered him,

something inside told him he was different.

Then one day, a zoologist visited the place and was

surprised to discover the eagle languishing inside the

cage together with the roosters and chickens. At the

zoologist’s insistence, the eagle was taken out of the

cage for the first time in five years. The zoologist held the

eagle in his hands and examined the creature in detail.

He could not believe his eyes—the eagle in his hands

was a rare breed, difficult to find even in the wilds. The

zoologist released the eagle into the air so it could fly. But

alas, instead of soaring, it fell into the ground. The people

who saw the fiasco mocked the fallen bird and asked,

“Has the eagle lost those innate qualities that make it the

object of awe and envy? Has the eagle lost its soul and

has become nothing better than a rooster or a chicken?”

The zoologist challenged the sneering crowd and spoke

with confidence, “An eagle will always be an eagle!”

To prove his point, the zoologist brought the eagle to

the mountains, its natural habitat. Thus, for the first time

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The Essence of Commitment and ServiceFind It. Live It. Coach It.

Voices of the AHMC Staff“I Am Asian! There’s always something to look forward to in my work. Everyday is a new day facing different challenges and different people. I have learned that you will only understand your clients when you put yourself in their shoes. And it is really worth it. At the end of the day, the most important thing for me is to have helped my clients by giving them unique quality service through seamless admission process. This is always my goal as an Admission Staff and employee of one of the best hospitals in the world.”

Ivy Genevieve de la PenaAdmissions Section

“I Am Asian! Our doctors are the best in their practices. Our nurses run the extra mile to ensure the peace of mind of our patients and their relatives. All our staff are breaking their backs so we can provide quality health care. We excel, we care, we innovate, and we comfort. As an institution, what we really stand for is excellent and good service, every step of the way. And every step includes us, the front liners. We show our patients the special brand of nurturing that is truly Asian.”

Frances ReyesSupervisor—Admissions Section

“I Am Asian because I serve my patients with compassion and adapt to their individual needs. With me is a team of hardworking nurses who give their excellent service, with respect, integrity, and fairness. We all work with a smile.”

Marissa R. NeroAssistant Manager/Nurse –GNU Tower 2

Treasure hunters roam the earth and explore the depths of the seas searching for the hidden pot of gold. But man does not have to travel far and wide to find sunken fortunes. Often times, the precious treasures are just found inside a man’s heart.

Two of the greatest treasures that every man can have are Commitment and Service. Why? Commitment is the fountainhead that gives man the power to conquer challenges, to achieve great things, and to rise above himself. On the other hand, Service is the key that leads to self-fulfillment and true happiness. Albert Schweitzer, a highly revered philosopher and physician said, “There is no higher religion than human service. To work for the common good is the greatest creed.”

The Asian Hospital and Medical Center greatly values the essence of commitment and service. This essence has been incorporated in the institution’s Vision, Mission, and Core Values. Every doctor, every employee of the Asian Hospital must live it and embrace it in every facet of their daily activities. Everyone in the organization must likewise share it, teach it, and keep the essence flowing.

The essence of commitment and service defines and differentiates Asian Hospital from others. This uniqueness makes us Asian. This is the essence of Asian.

Let us listen to the voices of our staff and doctors that proudly declare the Asian essence.

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“I Am Asian and the needs of my customers come first.”

James OlaivarSenior Manager, Lifestyle Medicine Center

“I Am Asian and I am saving lives by cleaning my hands! In Asian, we value our hands because it is the main instrument of healing. With the touch of the hand, we provide comfort and assurance to our patients that they are in good hands.”

Jose Paulo FlorNurse, Infection Control

“I Am Asian because I always work with a purpose. I allow my staff to develop their own areas of responsibilities and encourage their initiatives. I always instill in them the value of Teamwork.”

Marvin DellagasManager, Housekeeping Department

“I Am Asian because I possess the three Cs - Competence to carry out our Mission. Commitment to focus on our Vision. Compassion to live our core values.”

Jeffrey SolimanAdmissions Staff, BSO

“I Am Asian! I am proud to be with this institution for 12 years. This is where the best people and the best care can be found.”

Maybel RaymundoAssistant Manager, BSO

“I Am Asian because I think outside the box and always search for innovative ways to help enhance the hospital’s continuing journey of excellence.”

Cristina Paula AlvarezResource Nurse, CSPU

“I Am Asian! My Asian Hospital family makes my work feel like it’s not work at all. Indeed, wisdom and perseverance is very contagious in Asian Hospital. Learning is always part of the Asian life. My daily interaction with my colleagues, the various experiences I shared with them, and the many professional exposures I gained, have developed my personality and personal skills. There are still so much more to learn. I am very thankful to Asian Hospital for the endless opportunities that came my way and those still to come.”

Mark NapolesMarketing Officer

“I Am Asian! AHMC Employee shows dedication to work by devoting our personal time to it. One of the best ways to show our dedication is when we are willing to give up our personal time by coming in early or staying late and having extra hours for special assignments or agreeing to be on call 24/7 for after-hours customer inquiries. But despite all these, we still feel energized and ready to take more challenges. Proud to be I Am Asian!

Mylene BathanSupervisor, Purchasing Department

“I Am Asian because looking at the five years spent at AHMC, how time goes by so fast! Thank you to AHMC Management for the personalized watch that serves as a reminder that you remember!”

Ramil CamañagManager, Business Development

“I Am Asian because I enjoy working with a positive team. We have a great team work. The positive support and interaction among staff members is a big part of why I like working here. I have been employed at AHMC for 5 years now & I have really learned a lot since then. I feel like we are one big family. It is a place where everyone cares about everyone. A truly great environment to work.”

Jheng PejiQuality Management

“I Am Asian because I always serve

every individual with excellence and

compassion. I always give the best of

myself to the task at hand.”

Amy Rose Aure

Supervisor, Center for Executive Health

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Voices of the Asian Doctors“I Am Asian. Since its inception, when a few were still roaming its corridors, my husband Kit and I were already here at Asian. Until today, we are still in awe about how it made a difference not only in our lives but most especially to our beloved patients’ health and wellness. Keep on kicking Asian.”

Dr. Ofelia Najos ValenciaIncumbent Head, Heart Station

“I Am Asian! I’m safeguarding total wellness and women’s health in a compassionate environment where physicians and staff know and respect each other, work together to deliver world class care. This is ASIAN, where service has become a way of life and health a matter of lifestyle.”

Dr. Michael Sales DiazConsultant, Dept. of Obstetrics & Gynecology

“I Am Asian inside and outside! I practice what I teach to all my patients (e.g. non-smoker, clean living, active lifestyle). I set an example to others on how it is to be a true professional. I value what others impart to me, because I want to learn new, wonderful things everyday to build my character, skill, and expertise. I love God who gives me strength and the grace to humbly be His instrument of service.”

Dr. Paul NiervaConsultant, Dept. of Occupational & Family Medicine

“ I Am Asian! I have efficient and dedicated people who work with me in the hospital specially the Cathlab and nursing staff.”

Dr. Ernesto ChuaSection Head, Cardiac Cathlab

“I Am Asian because as a consultant , I regularly update

myself with the latest medical management so I can deliver

quality and compassionate care for my patients here in the

hospital. As a member of the Department of Occupational

and Family Medicine, I help in finding ways to improve our

services and reach out to more clients and patients.”

Dr. Lemuel Del Rosario

Dept. of Occupational & Family Medicine

“I Am Asian because I care for my patients and give them the best care possible.” Dr. Lenora Fernandez

Consultant, Pulmonary Medicine

“I Am Asian! I strive to give the best of myself always for the benefit of my patients.” Dr. David Raymund Salvador

Cardiovascular Consultant

The essence of commitment and service will guide the journey along the road. It pays to keep in mind the following nuggets of wisdom from the sages:

“A winner makes commitment. A loser makes promises. It takes deep commitment to change and an even deeper commitment to grow.”

“Service is the noblest act that every man can do.”

We have found it. Let us live It. Let us coach it!

“I Am Asian because ‘I Care’. My patients’ well-being comes first. I owe them the compassionate and integrative health service due anyone. Knowledge, skills, and professionalism are MUSTS for an ‘Asian’; these are the guiding principles of my practice.”

Dr. Evangeline Handog, Chair, Department of Dermatology

“I Am Asian! I treat my patients with the highest respect regardless of age, sex, social standing, or race. I am sensitive to their needs and always listen to what they have to say.”

Dr. DJ GabrielICU Consultant

“I Am Asian! I listen to the needs of our patients and their families in order to provide them genuine caring service.”

Dr. Victoria MarbibiManager, Center for Women’s Health

“I Am Asian! I have passion in what I do and always work to be the best in my area of expertise.”

Dr. Mae SingsonConsultant, Department of Ophthalmology

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The “I Am Asian Award”

The “I Am Asian” Award is the institution’s special way of giving recognition to the doctors who best embody the Asian Hospital and Medical Center’s five (5) core values namely: Fairness, Integrity, Teamwork, Excellence, and Respect.

Many of the doctors of Asian Hospital are deserving of the said recognition and are role models of the core values mentioned. We believe that all our doctors share the same commitment to excellence and compassionate care. We salute all the doctors of Asian Hospital!

But while many deserve, we want to give special recognition to those individuals who have carried the banners of the institution with great pride, honor, and dignity during the past years.

The Awardees:

1. Dr. Sol Z. Alvarez for embodying the core value of Fairness.

All through these years , Dr. Alvarez has always shown wisdom and compassion in dealing with his patients, colleague doctors, and the people he has been working with.

Strong yet gentle. As Head of the Credential Committee for almost 10 years, Dr. Alvarez has shown FAIRNESS to everyone whether new or old credentialed Physician. Certainly, Dr. Alvarez radiates the warmth that everyone deserves.

2. Dr. Esperanza I. Cabral for embodying the core value of Integrity.

Dr. Cabral’s career is a catalogue of brilliant achievements: a renowned cardiologist, a distinguished educator, an accomplished leader, an advocate of health interests.

All through these years, Dr. Cabral continuously adheres to the highest ethical principles in both her professional and public pursuits. She has remained resolute in pursuing what she believes is right. Dr. Cabral is truly an icon of achievement, sincerity and integrity.

3. Dr. Luis M. Rivera for embodying the core value of Integrity. (Co–Awardee with Dr. Cabral)

In his successful practice as a Pediatric Pulmonologist, Dr. Rivera has consistently adhered

to the highest ethical standards. His patients, colleagues and staff always can attest that he is a man who always walks in the right path. As one of the pioneer consultants of Asian Hospital, Dr. Luis Rivera was very instrumental in recruiting more doctors to join the hospital. With his unquestioned integrity, many doctors were convinced to join the institution.

4. Dr. Rodrigo B. Floro for embodying the core value of Teamwork. (Posthumous)

Dr. Floro epitomized unwavering support and committed partnership in the achievement of common goals. Together with Dr. Jorge Garcia, Dr. Floro built the foundations of Asian Hospital and Medical Center and showed that dreams could be achieved if everyone works hand in hand. Being the first Chief Medical Officer of Asian Hospital, he developed the basic foundation of the Joint Commission International Standards. He developed the team of doctors who made Asian Hospital what it is today.

5. Dr. Evangeline B. Handog for embodying the core value of Excellence.

Dr. Handog, Chair of the Department of Dermatology, has gained the international recognition of her peers when she was elected President of the prestigious International Society of Dermatology during its general assembly at the 11th International Congress in Delhi India in December 2013. Dr. Handog is spearheading the organization’s Executive Committee for the years 2013-2017. The ISD has 2,000 members from 78 countries around the world. It’s a great honor to have a Filipina heading such organization.

6. Dr. Hermogenes P. Villareal for embodying the core value of Excellence. (Co – Awardee with Dr. Handog)

Dr. Villareal, Chairman of the Department of Dentistry, has earned the recognition of his international colleagues and was awarded the title of Master of the International College of Dentists (MICD), a worldwide organization of dentists during the ICD International Council meeting held in Mexico. It is a distinction granted to Fellows who have rendered eminent service to their Section. It is one of ICD’s highest recognitions.

7. Dr. Jorge M. Garcia for embodying the core value of Respect.

Dr. G, as he is fondly called, has been one of the primary driving forces behind the continuing success of Asian Hospital and Medical Center. Our founding chairman had a dream—to uplift the healthcare standards in the Philippines and build a hospital at par with the world’s best.

With determination and unwavering courage, Dr. G led Asian Hospital to where it is now. He is a towering icon of visionary leadership , highly respected and admired both in national and international circles. Dr. G has carried the banners of Asian Hospital with great dignity and pride.

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Service Excellence 2013 AwardeesBy Aimee Jane Martinez

Jayson was hired last October 23, 2006 as Administrative Assistant assigned at 10/F General Nursing Care. After almost two years, he was transferred to Quality Management as Document Custodian. His function as Document Custodian includes collaboration with all departments and hospital committees in ensuring complete and accurate data collection. Jayson was one of those who actively participated in the JCI accreditation preparations and during the accreditation week. With his determination and consistency in work deliverables, he earned his promotion last April 1, 2014. He now functions as the Document Controller assigned at Quality Management.

What do you think was your major contribution for you to be the 2013 Service Excellence awardee for Non-Clinical Functions?

Being Document Controller, one of my main responsibilities is to secure all important documents in the hospital. It includes the policy, work instructions, job descriptions, forms, plan and manuals, etc. During the past JCIA accreditation, I collaborated with all the concerned Departments to ensure compliance with the accreditation requirements.

What does “I am Asian” means to you being the 2013 Service Excellence awardee for Non-Clinical Functions?

“I am Asian” means a lot to me— the core values of our institution are the main framework of being I am Asian. Fairness, Integrity, Teamwork, Excellence and Respect for one another. These are the main ingredients of being proud I am Asian.

Aside from our core values, we should have a strong heart to face any challenge in our lives. And the most important—always be happy and wear a smile in good or bad moments.

To whom do you share your award with?

I’m sharing this award to my colleagues, especially my QMD family, PCS family, my friends, my bosses. They are the ones who boosted my morale to face all the challenges inside and outside of this institution. Without their love and guidance I cannot reach the point where I am now.

It has always been the Hospital’s thrust to recognize and reward deserving employees. Let’s get to know more about our 2013 Service Excellence awardees.

Non-Clinical Function Awardee: Jayson M. ChavezDocument Controller,Quality Management

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Mars is currently assigned at 9/F General Nursing Care. He was hired last September 21, 2011 and has been assigned at different Critical Care Units, including Telemetry, NICU and MSICU. He has been consistently included in the Patient Satisfaction Survey as one of those nurses who were commended by our patients and guests. His recent commendation was endorsed by the Office of the President and CEO; as the commendation letter was forwarded by the patient directly to Executive Office.

What do you think was your major contribution for you to be the 2013 Service Excellence awardee for Clinical Functions?

Being able to have a patient first attitude and able to provide a quality nursing care and skills to my patients and being able to help my colleague to have a positive attitude and outlook towards our duty.

What does “ I am Asian” means to you being the the 2013 Service Excellence awardee for Clinical Functions?

It means being able to have the core values (Fairness, Integrity, Teamwork, Excellence, Respect) and having the standards of a JCIA accredited hospital within me as my guide to be able to give the best nursing care to my patient. I’m proud to say that “I am Asian”.

To whom do you share your award with?

I share this award to my boss/mentors, Sir Aldrin Dabu, Mam Lira Labuntog, Mam Fatima Hornilla. These people have witnessed how I started, struggled and how I was able to mold my skills and knowledge. From the start they trusted me and give me the opportunity to be able to show what I can do for this job that I love. I also share this award to my 9th floor family, the place where I was able to enhance my skills and knowledge. Special thanks also to Mam Maria Carissa Mendoza and Sir Ivan Andal for being very supportive of me as my charge nurse. I also share this award to my parents, Marcelito C. Olesco & Ma. Theresa Olesco, and lastly to my girlfriend, Johanna Joy Varca.

Clinical Function Awardee: Marcelito R. Olesco Jr Staff Nurse, 9th floor/General Nursing Unit

Non-Clinical Function Awardee: Jayson M. ChavezDocument Controller,Quality Management

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The Asian Doctors’ Recognition NightA Celebration of Commitment and Partnership

The eagle soars like a triumphant monarch across the sky because of the winds beneath its wings. A magnificent cathedral is built by the simple bricks contributed by many hands. There are many metaphors describing the same idea, but the bottom line remains the same—it takes commitment and partnership to make great things happen.

What has made Asian Hospital and Medical Center what it is today? The sense of committed partnership of the hospital management, its employees, and its doctors has made AHMC an institution of global expertise and compassionate care. Everybody, sharing the same passion for service and excellence, working hand-in-hand, has made the difference.

In appreciation of the valuable contribution of the partner-doctors to the continuing success of the institution, the Asian Hospital and Medical Center hosted the Doctors’ Recognition Night on May 16, 2014 at the Palms Country Club in Alabang, Muntinlupa City. Spearheaded by Mr. Andres Licaros Jr., President and CEO, the event was a night of tribute, a celebration of commitment and partnership.

The highlight of the evening was the “I Am Asian Award”, a special recognition to the doctors who best embodied the Asian Hospital and Medical Center’s five (5) core values namely: Fairness, Integrity, Teamwork, Excellence, and Respect.

While every doctor of Asian Hospital was deserving of the Award, the Management wanted to give special recognition to those individuals who have carried the banners of the institution with great pride and dignity during the past years. The Awardees were chosen by the hospital’s Management Committee (MANCOM) after due deliberation and careful assessment of their achievements and contributions.

The “ I Am Asian” Awardees:

1. Dr. Sol Z. Alvarez for embodying the core value of Fairness.

2. Dr. Esperanza I. Cabral for embodying the core value of Integrity.

3. Dr. Luis M. Rivera for embodying the core value of Integrity (Co – Awardee with Dr. Cabral).

4. Dr. Rodrigo B. Floro for embodying the core value of Teamwork (Posthumous ).

5. Dr. Evangeline B. Handog for embodying the core value of Excellence.

6. Dr. Hermogenes P. Villareal for embodying the core value of Excellence (Co – Awardee with Dr. Handog) .

7. Dr. Jorge M. Garcia for embodying the core value of Respect.

It was not only a night of tribute but also an evening of entertainment and fun. With acoustic music accompaniment, the doctors ended the evening belting the iconic songs of yesteryears to the beat of new age music— Elvis Presley, the Bee Gees, the nostalgic airs of the sixties, seventies, eighties and nineties.

Like the lingering melody and lyrics of a favorite song, the Asian Doctors’ Recognition Night would always be etched in the treasury of memories.

ASIAN CELEBRATIONS

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The Asian Hospital Multi-Purpose CooperativeBy Marivic Romualdez

Inspired by the “Bayanihan” spirit, the management and staff of Asian Hospital and Medical Center formed its Multi-Purpose Cooperative. Pooling their resources together, the members joined hands for the purpose of addressing the members’ common economic concerns. It was organized primarily to help alleviate the members’ increasing financial needs.

The journey started in September 2012 when Mr. Andres M. Licaros, Jr., President and CEO, decided it was time for Asian Hospital & Medical Center to have its own cooperative. AHMC’s Human Resources Department was tasked to contact the Cooperative division of the City of Muntinlupa to orient those interested. By November 15, 2012, the membership was formally opened to all Asian Hospital employees. Low-interest loans to members started shortly after.

Another milestone happened on May 13, 2014 when the Cooperative opened its convenience store at the Asian Hospital’s lower ground floor. The ceremonial ribbon cutting was made by the members of the AHMC’s Management Committee, spearheaded by Mr. Andres Licaros Jr. The hospital’s chaplain, Fr. Eusebio Balcueva, led the blessing rites of the site. On the same day, the first General Assembly for all members was conducted wherein the Cooperative Officers presented the status of membership, financials, and other information.

Indeed, a seed has been planted; each member’s wish is to see the investment grow so it can continue to serve all its members’ needs.

For inquiries on how to become a member, please visit the Coop Store at the Lower Ground Floor Tower 1, and ask any of our volunteer members.

The 10th Founder’s CupA Showcase of Competition and Camaraderie

With a great swing, Dr. Jorge Garcia hit the first golf ball that landed on the fairway of Hole Number One. Fireworks followed rattling the clear, morning sky. That officially marked the beginning of the 10th Founder’s Cup held in honor of the Asian Hospital’s founding Chairman, Dr. Jorge Garcia.

On that clear summer day, May 23, 2014, more than a hundred golfers gathered at the Manila Southwoods Golf and Country Club to participate in the annual tournament. With competitive spirit mixed with authentic camaraderie, the Asian Hospital doctors, their guests and friends showed their golfing talents in the 18-hole event. It was a two-man scramble team event.

After the dust of competitive golf cleared, the following winners emerged:

Overall Champions : Jujeth Benedicto Felix Cortez

Class A Champion : Dr. Marc Reyes Angelico Romero

Class C Champion : Dr. Juju Yutuc Dr. Frank Velarde

The awarding ceremonies were held at the main Clubhouse where everyone was treated to sumptuous lunch, great entertainment and a bonanza of prizes.

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Asian’s Summer SplashBy Leilani Joy “Lj” R. Igarta, RMT Photos by Albert P. Henoguin

The first summer outing of Asian Hospital was held last May 15-16, 2014 at the Splash Island Resort in Biñan, Laguna. Attended by various representatives from the four major groups –Ancillary Services, Strategic Support, Finance, and Nursing Services –the water park’s Harbor was filled with energetic employees rhythmically swaying to the retro tune at play.

The outing began with a hip-hop Zumba dance number, where representatives in blue, red, yellow and green outfits filled the dance area. As it turned out, the Green team from the Nursing department outnumbered the rest and won the most number of Zumba early birds on the first and second day of the event.

Celebrating in a Grand, Fun Way

In his congratulatory remark, our President and CEO, Mr. Andres Licaros Jr. said that this year’s summer outing was “in celebration of the good work we’ve done in the past two years”, and encouraged each one to continue “to share the best of each other and try to give what is good in each of us.”

Amidst the intense summer heat, the rest of the participants took cue and gave their best to “bringing home the bacon” and gain the highest number of points for their respective departments. By the end of the day, Nursing Department emerged as Overall Winner.

No Guts , No Glory

The Bikini Open, was undoubtedly the most awaited portion of the summer outing . It was one of the major highlights of the event . The contestants, both male and female, showed their flawless shapes and enviable abs to the admiring audience.

Mr. Abiel Alacapa from Rehab (Ancillary Services) and Ms. Jenna Cruz from Medical Affairs (Strategic Support) won Mr. and Ms. Bikini Open, on Day 1. While the following day was dominated by strutters from the Nursing Services Group, Mr. Jess Calma and Ms. Vivienne Tusing as Mr. and Ms. Bikini Open, Day 2.

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Other Events

Aside from the Paint Ball matches, where the Strategic Support team won for both days, the ground games – Bubble Walk, Centipede and Trolley – proved to be both challenging and thrilling.

Free time was spent by trying out the different slides, rides and attractions the resort has to offer. Others opted to take naps in their cabanas or air-conditioned cottages. Some queued enthusiastically to the photo booth to have their souvenir pictures. Others shied away from the scorching heat of summer and enjoyed the music provided by a live band.

Looking Forward

It was a day of fun, a time for re-invigoration and camaraderie. Mr. Licaros quipped, “Congratulations! Let us look forward to bigger summer outings year after year.”

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CENTERS OF EXCELLENCE

The Caring Hands of the ExpertsThe Asian Hospital Minimally Invasive Surgery Team (AHMIST) By Noli B. Garcia

What comes to mind when you hear the word surgery? Probably, you see the frightening images of sharp scalpels, more than six-inch incisions, and unsightly scars. These images make one unconsciously anticipate pain, discomfort, and the long road to recovery.

But now, there are better options that can make surgery a non-traumatic experience. Here at the Asian Hospital and Medical Center, our Asian Hospital Minimally Invasive Surgery Team (AHMIST) is redefining how surgery should be with ground-breaking techniques and advanced technology that can result in faster recovery, reduced scarring, less pain or discomfort, and highly effective surgical treatment.

What is Minimally Invasive Surgery (MIS)?

Minimally Invasive Surgery (MIS) involves fewer, smaller incisions than conventional surgery, and in certain cases no incisions at all. In traditional surgeries, a surgeon needs to make a large incision in order to operate. With MIS, the surgeon makes a few small holes—usually less than half an inch. The surgeon then inserts specially designed, thin instruments and sophisticated miniature camera to perform the operation through the smaller opening. Images from the endoscope or camera are projected on high definition screen monitors in the operating room so surgeons can get a clear, magnified view of the surgical area. The instruments allow the surgeons to perform operations with minimal injury to the body. The incisions can be closed with only few stitches. The results are less pain, more rapid recovery, and a faster return to normal living. Many of these procedures may be performed on an outpatient basis or require only a one-day hospital stay.

Surgical Expertise and Personalized Approach

At the Asian Hospital, our minimally invasive surgical program is led by recognized leaders and experts in minimally invasive surgery and surgical endoscopy . Our laparascopic surgeons have received formal, structured, and advanced minimally invasive surgical training in the best fellowship programs in Europe, North America, and Asia in order to perform the highly technical procedures. They are very much skilled and adept in handling the most complex surgical cases in the least invasive fashion. With their extensive experience, many of our surgeons are highly esteemed in the surgical community and are currently actively conducting various postgraduate courses, teaching these procedures to other surgeons, physicians, and allied health personnel from institutions all over the country.

If you or a loved one has been diagnosed with a condition that may require surgery, our surgeons can help. We are committed to inform you of all your treatment options, and help you understand the benefits and risks of each. Our patients are provided personalized, compassionate care from pre-operative evaluation to follow-up visits after surgery. At Asian Hospital and Medical Center, we provide you with expertise backed-up by verified outstanding training credentials of our surgeons who have more than a decade of clinical experience in ADVANCED minimally invasive surgery and the BEST state-of-the-art equipment to ensure the safe outcome for all our patients.

What We Offer: Better Treatment OptionsAt the Asian Hospital and Medical Center, minimally invasive procedures are used whenever possible. From the smallest newborns to the elderly, we are able to offer minimally invasive surgeries as well as minimally and noninvasive diagnostic procedures.

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Some of the more common minimally invasive surgery procedures are:

Cholecystectomy

This is the most common procedure being performed. A cholecystectomy is removal of the gallbladder. This procedure is provided to relieve pain caused by stones in the gallbladder. It takes about an hour and requires a general anesthetic. Only an overnight stay in the hospital is usually required.

Appendectomy

Appendicitis is one of the most common surgical emergencies caused by the inflammation and infection of the ruptured appendix. Appendectomies are easily done by laparoscopy. Multiple studies have shown the advantages of laparoscopy to patients with ruptured appendicitis.

Hernia Repair

Hernia is a bulge at any part of the abdominal wall but the most common area is the inguinal area. Contents of these hernias vary from fatty tissue (omentum) to intestines. Laparoscopic hernia repair entails repair of the defect from the inside, or behind the defect. This translates to better repair. Multiple studies have shown advantages of these repairs over open mesh hernia repair. Usual stay is two days.

Metabolic and Bariatric Surgery

This is a weight-loss procedure that is performed to treat the growing problems of obesity and diabetes mellitus. This is also performed to treat many other medical illnesses associated with obesity like obstructive sleep apnea, hypertension, joint pains, and infertility in women. As a result, late stage complications, as a result of the obesity, of the medical illnesses and pre-mature death among young individuals are prevented. Hospital stay is only two-three days.

Colectomy

Portions of a diseased colon or large intestines are removed laparoscopically. Various procedures are performed to treat benign conditions of the bowel as well as some cancerous conditions. A hospital stay averages four days, versus seven days for open surgery.

Splenectomy

This procedure is performed for the diagnosis and treatment of diseases affecting the spleen, the most common being ITP (Idiopathic thrombocytopenic Purpura) which is a disease that destroys platelets in the blood. A hospital stay averages two days, versus five days for open surgery.

Adrenalectomy

This procedure is done for a variety of afflictions of the adrenal glands, such as Cushing’s (a disease that stimulates excess steroid production) or Conn’s (a correctable disease causing high blood pressure). A hospital stay averages two days, versus five days for open surgery.

Laparoscopic Gastric Surgeries such as:

Anti-Reflux Surgery

Many Filipinos suffering from gastroesophageal reflux disease (GERD) get little or no relief with prescription acid suppressants, diet modifications and lifestyle changes. This procedure is designed to alleviate these symptoms. The disease may become a potentially dangerous digestive condition resulting in esophagitis or strictures or even cancer of the esophagus. Surgery may be curative. This procedure is sometimes referred to as a hiatal hernia repair or Nissen fundoplication. The hospital stay is generally one day.

Gastrectomy

There are several indications for gastrectomy or resection of stomach, whether partial or total. The most common indication is cancer. Studies have shown better D2 dissection (lymph nodes) outcomes in laparoscopy than in open in the hands of skilled surgeons.

These are just some of the procedures being performed in Asian Hospital by the Asian Hospital Minimally Invasive Surgery Team.

Faster Recovery and Better Treatment OutcomesBy undergoing minimally invasive surgery (MIS) procedures, our patients experience many benefits over traditional surgeries. These include :

Less Pain

MIS procedures significantly cause less post-operative pain and discomfort. Studies have shown that patients undergoing MIS procedures report less pain and require smaller doses of pain relievers than patients undergoing traditional surgeries.

Shorter Hospital Stay

Shorter hospital stay and quicker return to normal activities. Patients who undergo MIS procedures are usually able to go home sooner. And more importantly, the patient is able to return to normal activities and return to work in less than one week.

Less Injury to the Body

Surgery in itself causes trauma to the body. Larger incisions causes more trauma to the body than smaller incisions do. The body reacts to these trauma causing decreased body resistance, healing, and general well being. The lesser trauma the body sustains, the faster the recovery of the patient.

Less Scarring

MIS procedures require smaller incisions—which means smaller, less noticeable scars. Hence, a distinct advantage is more cosmetically acceptable non-noticeable scars

Higher Accuracy Rate

A higher accuracy rate for most procedures. Because MIS procedures use high definition video-assisted equipment, the surgeon has better visualization and magnification of internal organs and structure. For patients, this translates into a more accurate and definitive procedure.

At Asian Hospital and Medical Center, we believe that surgery should be performed in the least invasive fashion through which surgical goals can safely, efficiently, and effectively be accomplished.

For more information regarding our Minimally Invasive Surgery Team and the advanced services they offer you may visit our website at www.asianhospital.com or contact the Marketing Department at telephone number 771-9000.

NEW SERVICES

The New Outpatient Diagnostic Services Bigger and Better

To ensure greater convenience , the new Out Patient Diagnostic Services (OPDS), offers a more relaxed , comfortable setting to its customers. There are spacious waiting areas, more testing cubicles, and well-designed diagnostic procedures and facilities to address the patients’ needs

Using the latest technology, our well-trained and dedicated staff will be glad to perform all the patients’ laboratory requirements, ECG and X-ray . Most results can be made available in merely two or three hours.

Located at the Tower 2, Upper Ground Floor, the new Out Patient Diagnostic Services (OPDS), is open all days of the week to serve our patients . Monday to Saturday from 7:00 am- 7 pm, Sundays and Holidays from 8:00 am – 4:00 pm.

We also offer Wellness Packages , at very affordable prices, such as:

1. Basic Laboratory Packages

- Complete blood count with platelet count (cbc) - Urinalysis, routine - Fecalysis (routine stool examination)

2. Basic Medical Screening

- Complete blood count with platelet count (cbc) - Urinalysis, routine - Fecalysis (routine stool examination) - X-ray: Chest PA - EKG

3. Advance Medical Screening

- Complete blood count with platelet count (cbc) - Urinalysis, routine - Fecalysis (routine stool examination) - X-ray: Chest PA & Lateral - EKG - Hepatitis B surface antigen (hbsag) - Hepatitis B surface antibody (anti-hbs) - Blood typing; abo & rh

4. Superior Packages (Non – Senior Citizens)

- Complete blood count with platelet count (cbc) - Urinalysis, routine - Fecalysis with Occult blood (immunochemical) - X-ray: Chest PA & Lateral - EKG - Lipid panel; (total chol, ldl, hdl, trg, vldl) - Fasting blood glucose (fbs) - Blood Urea Nitrogen (bun) - Creatinine (crea) - Uric acid - Consultation

5. Superior Packages (Senior Citizens)

- Complete blood count with platelet count (cbc) - Urinalysis, routine - Fecalysis with Occult blood (immunochemical) - X-ray: Chest PA & Lateral - EKG - Lipid panel; (total chol, ldl, hdl, trg, vldl) - Fasting blood glucose (fbs) - Blood Urea Nitrogen (bun) - Creatinine (crea) - Uric acid

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QUALITY CORNER

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The Asian Hospital’s Journey of Excellence continues with the launching of the JCI’s 5th Edition Accreditation Standards in preparation for 2016.

The launch was undertaken starting the first week of May 2014 with the dissemination of the highlighted standards through email blasts and placemats. It continued for two weeks , reaching the highpoint on May 16, 2014 wherein the AHMC community was treated to an entire day of fun, excitement and learning held at the Conference Facility Unit, with the reverberating theme of ‘Our Patients, Our Success!’. The culminating event , spearheaded by the Quality Management Department—in collaboration with the Staff Educators from the Human Resources Department, Marketing Department, IT Department and Housekeeping Department –was attended by doctors, along with other participants from Ancillary, Nursing, and other hospital departments.

The event ran for an exhilarating total of four, two-hour sessions, which all opened with an explosively-entertaining Audio-Video Presentation of the Asian Hospital Milestones. Director for Quality Management, Dr. Jose M. Acuin delivered the preamble on the JCI 5th Edition Standards for each session followed by a series of video clips highlighting the standards on Collaborative Care Planning, Clinical Practice Guidelines, Rapid Response System and Fall Prevention.

The momentum of excitement was propelled onwards by the JCI Boys, Jayson Chavez, Vincent Brandes, Paolo Morales and Victor Peria, who burst onto the scene with their crazy dance moves serving as an introduction to the fun-filled JCI quiz akin to the classic “pera o bayong,” where doctors, nurses, and other health care practitioners and hospital employees participated.

Each session was graced by the Management Committee (ManCom) members as they led the participants in reciting the Pledge of Excellence towards the end of each session, and after which, everyone smothered their hands with colourful paint, and pressed them against the canvass to create a Mural of ‘I Promise,’ ‘I Swear,’ ‘I Commit,’ and ‘I Pledge,’ attesting each one’s commitment to excellence.

Learning with fun, building teamwork, upholding quality and patient safety practices were just a few of the many themes of the day.

For the remainder of 2014 , the entire Asian Hospital & Medical Center family should expect a series of thrilling events as we will hold the first AHMC Quality Symposium in September 2014, among others. Aside from the training series on the 5th edition standards, a quality improvement storyboard competition and exhibition will be held. The competition is designed to showcase the improvement journeys of selected AHMC departments by demonstrating the approaches, results, challenges, and lessons learned.

Our Patients, Our Success! Launch of Joint Commission International (JCI) 5th EditionBy Ana Maria Y. Jimenez, RN, MAN

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Hospital acquired infections (HAI) are common among the elderly, neonates , diabetic, and other immuno-compromised patients. The Asian Hospital and Medical Center, through its Infection Prevention and Control Committee (IPCC), continuously monitors occurrence of these HAIs and implements strategies to address the said issue. One of the strategies is the implementation of bundles of care or group of interventions, that when applied together achieves greater effectiveness for the patients.

One element of bundles of care for preventing HAIs is hand hygiene. Hands of healthcare workers are the most common vehicle for the transmission of microorganisms from one patient to another and from a contaminated environment to patients. The World Health Organization (WHO) supports and pushes hand hygiene as the single and most economic way to prevent HAIs. In an effort to promote patient safety by increasing hand hygiene compliance, Asian Hospital participates faithfully in the hand hygiene awareness program initiated by as celebrated by WHO every 5th day of the month of May each year.

To improve hand hygiene compliance and monitoring, in June 2014, AHMC took a further step by engaging to Real-Time Hand Hygiene Compliance Monitoring System. With this, an individualized Tag is assigned to healthcare worker, worn with

an ID badge. Hand hygiene monitors are placed on existing wall mounted hand rubbing and hand washing stations. As the healthcare staff approaches the stations, the hand hygiene monitoring device communicates with the Tag via Infrared and automatically records hand hygiene compliance. A beeping alarm also reminds the healthcare staff that he/she missed hand hygiene and he/she needs compliance. A report is then generated that is very useful as a tool for action.

As one of the pioneers with the Real-Time Hand Hygiene Compliance Monitoring System aligned with the bundles of care for prevention of HAIs, AHMC is preventing the spread of infections in the ICUs thereby promoting a culture of safety for the patients, relatives, visitors, healthcare staff and the hospital as a whole.

For this project, Asian Hospital partnered with Excelion Technology of Canada. The pledge of agreement was signed on May 21, 2014 by Mr. Andres Licaros Jr,, President and CEO of AHMC and Mr. Nestor Cruz, CEO of Excelion Technology . The event was witnessed by dignitaries : Mr. Andrew Saxton-Parliamentary Secretary to the Canadian Minister of Finance, Mr. Neil Reeder-Ambassador of Canada to the Philippines, and Mr. Teodoro Herbosa-Undersecretary of the Department of Health

Asian Hospital signs pledge of agreement with Excelion Technology on May 21, 2014 in Muntinlupa City, with The Honorable Andrew Saxton, Parliamentary Secretary to the Minister of Finance of Canada (second from the left) as witness. Also present at the event are (from left): Mr. Nestor Cruz, CEO and President of Excelion Technology; Department of Health Undersecretary Teodoro Herbosa (middle); Mr. Andres Licaros, Jr., President and CEO of Asian Hospital and Medical Center; and His Excellency Neil Reeder, Ambassador of Canada to the Philippines.

Moving Forward in the Prevention of Hospital Acquired Infections Real-Time Hand Hygiene Compliance Monitoring System as a Tool By Nicolo Andrei A. Añonuevo, RN, MAN

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HEALTH ALERT

What is Clinical Coding? Why do we have to classify diseases? These are some of the questions that we hear whenever a clinical coding process is encountered at healthcare facilities.

Clinical Coding is a process wherein diseases, health related problems and procedure are converted

from text to alphanumeric code. The International Classification of Diseases version 10 (ICD-10) is a limited number of mutually exclusive code categories assigned to all disease concepts. The main purpose of clinical coding is for easy storage, retrieval and analysis of data, and for generation of hospital statistical report.

In line with the Department of Health’s directive for all hospitals in the Philippines to adopt the ICD-10 System, and in compliance with Philhealth’s requirements, Asian Hospital and Medical Center has been fully implementing the new classification system. This ensures reliable data gathering and analysis in accordance with international standards.

Adapting to Change Asian Hospital Fully Implements New Disease Classification SystemBy Ronaldo Yacat, Jr.

According to the Philippine Atmospheric, Geophysical and Astronomical Services Administration Official Gazette which was out June 2014, the prevailing synoptic conditions over the country are now characterized by southwesterly windflow, high humidity, and occurrence of daily rainshowers and thunderstorms.

During the next two (2) months (July-August), near (81-120%) to above normal (>120%) rainfall conditions are expected in most parts of the country.

Now that the rainy season is here, bacterial diseases become prevalent in the community. One bacterial disease that affects both human and animals is Leptospirosis caused by bacteria of the genus Leptospira.

Moreover, the World Health Organization states that very little is currently known regarding the true incidence of Leptospirosis. It is estimated that 0.1 to 1 per 100 000 people living in temperate climates are affected each year, with the number increasing to 10 or more per 100 000 people living in tropical climates. If there is an epidemic, the incidence can soar to 100 or more per 100 000 people. Complications include kidney or liver failure or meningitis.

With these at hand, primary prevention activities as preventive approach to health be implemented. The following will keep us educated about Leptospirosis:

1. The bacteria that cause leptospirosis are spread through the urine of infected animals, which can get into water or soil and can survive there for weeks to months. Many different kinds of wild and domestic animals carry the bacterium.

2. Humans can become infected through: contact with urine (or other body fluids, except saliva) from infected animals and contact with water, soil, or food contaminated with the urine of infected animals.

3. The bacteria can enter the body through skin or mucous membranes (eyes, nose, or mouth), especially if the skin is broken from a cut or scratch. Drinking contaminated water can also cause infection.

4. Symptoms includes: high fever, chills, muscle

aches, yellow skin and eyes

If you have a history of wading in flood, it is best to consult

the doctor for prophylaxis.

Rainy Season Increases Your Risk for Leptospirosis: Know Your Protection By Nicolo Andrei A. Añonuevo, RN, MAN

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NEWS AND EVENTS

The Asian Hospital and Medical Center earned another feather in its cap on June 27, 2014 by getting the Department of Health (DOH) full accreditation as a Mother-Baby Friendly Hospital (MBFH).

The Mother-Baby Friendly Hospital Initiative (MBFI ) was launched by the Department of Health in 1992 in line with the Rooming-in and Breastfeeding Act of 1992 (RA 7600). In this law, all private and government private hospitals offering maternity and newborn care may be accredited as Mother-Baby Friendly if they implement the 10 Steps to Successful Breastfeeding adopted from UNICEF/WHO criteria. The project aims to facilitate and protect breastfeeding in private and public hospitals and help mothers and their newborns start with breastfeeding soon after birth.

The Road to Accreditation

Accreditations and audits are stressful roller-coaster rides to either a “YES or a “NO”.

On the 13th of June 2014, the Department of Health surveyor team did their preliminary technical visit survey. At that time, even though I felt confident that “we are ready”, I was still anxious and pressured. It was stressful being one of the members of the Committee composed merely of a small part of the institution yet in this instance, practically represented the whole of it. The preliminary survey was an eye-opener as well as an anxiety-lessening event. It made me and my partner, Mau, more confident and focused that “we really can make it!

A week before the judgment week (25-27June2014), I felt very ambivalent. I knew how to get it done, I also knew we can get the DOH accreditation, but still there were doubts in my mind somehow.

The last day of the accreditation week was a very emotional day. On that fateful 27 June2014, my faith was tested at the very last minute. I was informed that we would not be given the full accreditation credentials without having observed even just

a single case of cesarean section. Unfortunately, there were no scheduled cesarean sections for the past 2 days, not even an emergency case early that morning. We were given a deadline until 11AM. I was so worried, being the head at Genesis Center and for sure other members of the committee also felt the same way and felt very helpless because the fate of our accreditation depended on that uncontrollable factor. I thought that was it, we cannot do anything about it anymore. It was perhaps by God’s grace and through His divine intervention, which although OB surgeon Dr. Albert Madrilejo had no knowledge of the DOH requirement, suddenly had scheduled a C-section case at 10AM. We felt so relieved and very grateful. Prayers do get answered! The accreditation team observed the whole procedure while the Genesis team was in full concentration.

The deliberation among the Surveyor team began at exactly 11AM and ended at 1130AM. This was the time when they would decide whether we are worthy of the MBFHI accreditation or not.

Mother-Baby Friendly Hospital Asian Hospital Gets DOH AccreditationBy Judy A. Ador, RN

The winning Asian team of nurses and doctors with the DOH accrediting body.

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Orion Health By: Jose Maria Alvarado

Asian Hospital upgrades Hospital Information System to Orion Health HIS v8.4.

One of the things that probably most employees fear in their respective companies is CHANGE. The feeling of going beyond something that you have been accustomed to and uncertainty is certainly something to fear especially when a lot is at stake. But most of the time, change is good. It allows us to see the broader picture and give us a clear direction where we are headed.

Such is the case of our recent successful implementation of Orion Health Hospital Information System (HIS) v8.4. The HIS Implementation Team understood what must be done and so did the rest of our users. Implementation time was scheduled from 7:30 PM of Saturday (June 21, 2014) and scheduled to conclude at 8:00 AM of Sunday (June 22, 2014). At the eve of the implementation, everyone was psyched and ready to go. Indeed it was a sight to behold, and this is coming from someone who has experienced 3 implementations in the past.

Version 8.4 is the latest version of Orion Health Hospital Information System. Its advantages include new functionalities and enhanced performance and more importantly, it lays down the foundation to implement the clinical modules of Orion. Phase 2 is LIS integration and Phase 3 is Medication Management. Both of which will reduce risks to patient safety.

During the implementation, everyone was calm and collected as if it was just another day at work. Even when we were already in Code 6 (hospital information system is down) , which is arguably the most challenging and complicated part of the implementation, no one faltered and at some point,

some users seem to enjoy the challenge. To top it off, the Team even went Live an hour before the expected time thus exceeding expectations. My hat’s off to the Team. All I can say is that everyone brought their game. It was pure teamwork from beginning to end. Everyone contributed, and it doesn’t matter how big or small the part is, at the end of the day, it’s just as important as the other. We are the first hospital in the world to implement v8.4 and we have done so in an outstanding manner. Be proud of what we have accomplished, be proud of our teamwork, and most of all, be proud to say “I am Asian”.

The IT Team is dedicated to further support this endeavor. Should there be concerns, inquiries and feedback, please call our Helpdesk local 4357.

12 Noon: The announcement was a heartwarming, body-tingling and goose-bump evoking event. As the lead surveyor announced the verdict that we got the FULL Accreditation, all of us in that room, nurses and doctors, rejoiced and hugged each other teary-eyed. All the hard work, the stress and the sleepless nights paid-off!

This accreditation would not be possible without the full support and dedication of the people behind this project, Dr. Juan Lucas Rosas; Dr. Benjamen Co; Dra. Sonia Desquitado; Dra. Bettina Morales; Dra.Ces Reyes; Dra. Elynn Go; Dr. Ribaño; Our Director of Nursing, Ms. Carol Buhain; Ms. Chit Fajardo; Ms. Fatima Hornilla, whose reminders were priceless even while she was on vacation; Ms. Kris Yabes and the Marketing team; Ms. Irene Yumang and Ms. Louie Casibang and the CEC team; Ms. Tina Torente, the CCES Head and her team; Ms. Marissa Nero and of course, Ms. Mau Arriola; Ms. Tiffany of Pedia department; and for Ms. Sharon Hernandez’ presence during the announcement; and last but not the least, the dedication of the entire hospital staff and Management of Asian Hospital as a whole for their full support. WE DID IT and It is all so WORTH it.

We got the 14th SLOT “HOSPITAL WITH FULL MBFHI ACCREDITATION”

ASIAN HOSPITAL AND MEDICAL CENTER the First Private Hospital to achieve MBFHI full accreditation in the SOUTH SECTOR in NCR

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NEWS AND EVENTS

The Annual Stockholders’ Meeting Achievements, Milestones, and Prospects

The Annual Stockholders’ Meeting of the Asian

Hospital Incorporated (AHI) was held on April 30,

2014 at the Acacia Hotel in Alabang, Muntinlupa

City. AHI’s Chairman, Mr. Jose Maria Lim, presided

over the event attended by the institution’s Board

Members , stakeholders , and their representatives.

Mr. Andres Licaros Jr., President and CEO of

Asian Hospital and Medical Center, presented the

President’s Report for the year 2013, highlighting

the organization’s laudable financial performance

marked by decent growth in revenues and equity.

Mr. Licaros also cited the significant milestones

achieved by Asian Hospital in 2013 such as:

1. Opening of the Breast Center ( Tower 2)

2. Opening of the Infusion Unit ( Tower 2)

3. Opening of the New Out-Patient Diagnostic

(OPD) Unit

4. Fit-Out of the 9th and 10th Floors of Tower

2 : creating additional 60-bed capacity

5. Obtaining the JCI Seal of Accreditation

The Five-Year Plan charting the direction of AHI was also eloquently expounded by Mr. Licaros, thereby giving the stakeholders a clear insight on how the organization would continue to achieve its goals and visions in the years ahead. New services and specialty centers would be aggressively pursued in 2014 and 2015 to enhance competitiveness and propel strategic growth. He also presented the human and technical foundations for success and growth.

Indeed, the year 2013 gave the stockholders a reason to smile. But the years ahead, gave them more compelling reasons to be assuredly buoyant.

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ANNOUNCEMENTS

MR. FERNANDO REY FERNANDO Director for IT and Innovation

Dindo is a seasoned Innovation and IT professional, having prior work experience with the big leagues in innovation, namely Microsoft and IBM. He has been exposed to various technologies and markets that we could benchmark on, especially as we fully maximize the use of our upgraded Orion HIS v.8.4.

In order to solidify this, effective June 16, 2014, we have moved the Information Technology Department under the Strategic Services Group. Dindo will report directly to the President and Chief Executive Officer.

DR. JOVEN JEREMIUS TANCHUCO Chief Medical Officer

Dr. Venjo is a familiar face in our community, being the Vice Chair for Internal Medicine Department and Section Head of our Pulmonary Medicine. He is one of our strong leaders during our JCI Accreditation last November, 2013. Aside from being an esteemed physician, Dr. Venjo is also a professor in the UP College of Medicine, a managing editor in the Philippine Journal of Internal Medicine, and was the Head of the Medical Department of Glaxo SmithKline Philippines for 15 years.

He replaced Dr. Juan Lucas Rosas, who served as CMO for 6 years, has accepted a new challenge as the Quality Director in FV Hospital in Vietnam.

We are the CHAMPIONS!!!

The Asian Hospital and Medical Center’s team bagged the 2014 “ Pautakan Baga” championship held last July 22, 2104 at the Lung Center of the Philippines. Mr. Darwin Guirela, Mr. Richard Santillan, and Ms. Charmain Beatrriz Atos stood tall as they led all the rounds of the Question and Answers portion.

The Association of Respiratory Care Practitioner of the Philippines holds the yearly Academic Quiz Competition for students and professionals before its annual convention. “ Pautakan Baga” aims to create greater awareness about respiratory diseases and promote better care among the members of the community.

The Asian Hospital Team will be back next year to defend its crown. We are the Champions! We are ASIAN!

New Management Team members:

26

Thanks to Asian Hospital for the relaxing stay, felt better. I really had a wonderful hospital experience. All staff are very polite and accommodating. All the best.

– De Luna Luzviminda809 Inpatient

I appreciate the level of proficiency and professionalism of my therapist. They do the ordinary routines extraordinarily well. The high level of knowledge during discussions. is world class standard.

– Uson JanetteREHAB

I would like to commend Ladislao Quisada for returning my Iphone5. People like you are rare, thank you Asian for well trained honest staff.

– WongAlvin708 In patient

Jessica was very good and accommodating. She was able to explain well the procedure with a respectful manner. I like her because she always smiles, she was very gentle during the entire treadmill test especially when getting Blood Pressure.

– RendonGrazel MariHeart station

The executive check-up was a pleasant experience. All staff and MPs were knowledgeable and professional. Truly a world class facility.

– Usen JanetteCEH

Thank you for the excellent services and support you have provided and extended. Our stay is very pleasant and comfortable because of your care and professionalism. (To all nursing staff in Asian Hospital and Medical Center.)

– AV and RayInpatient

The great tastes and presentation you’re given to Rm. 712 will not be measured. Thank you very much. (To Dietary Staff)

– Av and Rayinpatient

Housekeeping staff 7thflr. You are all the best. Thanks for keeping our room tidy and clean and most especially our stinky laundry.

– Omengkar Hermine703 inpatient

Dr.Baybay, Dr. Azores and Dr. Chua. They were God’s instruments in prolonging the life of my ”kuya”. For that, our whole family will forever be grateful to them. The top of the line medical facilities and the team of anesthesiologists, kidney specialist, nurses and the exemplary management of your hospital were likewise instrumental in saving my brother’s life. Victor P. Lopez patient.

– Ester Lopez-Solis

Voices of Our Patients and Partners

2205 Civic Drive, Filinvest CityAlabang, Muntinlupa City 1780 Philippines www.asianhospital.com ● Facebook/AsianHospitalOfficial ● Twitter/@asianhospital