IAC International - Presentation 2016

IAC – Institute for Appied Creativity - since 1970 – www.ica-it.com 1

He who wants to

leave a mark, nee

ds to

s t e p out of th e

footprints of who

steps before h

im!

Leadership Collaboration

Innovation

Since 1970 – AUSTRIA – BRAZIL – GERMANY – HOLLAND – ITALY – SWITZERLAND – USA


IAC


IAC Profile

•  People make things happen. People are our focus. We empower and enable people to develop their own personal skills to successfully implement change and development processes for themselves, their colleagues and their organizations.

•  The IAC has been actively involved in management and business development since 1969 focusing on developing people’s attitudes and awareness. Our coaches operate as analysts, initiators, moderators, mediators, lateral thinkers and - in effect - as sparring partners.

•  The IAC is a network with over 30 partners, with country subsidiaries in Germany, Switzerland, Italy, Austria, the Netherlands, Poland, Brazil and the United States. Our customers are diverse and include senior management and companies in various industries and businesses of all sizes.

•  Our range of services varies from individual coaching to coordinating large-scale events in Italian, English, German and French.


IAC Competencies

•  Our services are based on practical integration of 'soft' and 'hard' aspects of corporate reality as well on extensive and l o n g - t e r m e x p e r i e n c e i n i m p l e m e n t i n g c h a n g e s i n conjunction with theoretical a w a r e n e s s a n d a c a d e m i c principles such as humanism, constructiv ism, a systemic approach and salutogenesis.

•  We concentrate systematically on the following core focus areas and ensure sustainability by means of a structured process:


IAC Methodology

The IAC employs unique and special techniques by relying on extraordinary processes, methods and tools. In doing so, we can ensure that topics are internalized and transformation processes are initiated and implemented. Our approach is based on the following premises: •  Attitude and Awareness focused

A sustainable behaviour optimization is only possible when a development in attitude has occurred.

•  Coherent and Pragmatic A focused engagement of the parties involved relies on content, which is comprehensible, feasible and meaningful.

•  Experienced-based and Interactive

Our intervention touches people on multiple levels. We appeal to the head, heart and hand and we combine learning, emotions and active effort.


We support and facilitate your change process as:

project initiators, facilitators

analysts

sparring partners advisors

trainers coaches

We coach and support individuals, teams and organizations to become what they want to be...

mediators

Self Conception IAC


Overview


Process shaping

•  ASSESS: We pragmatically assess actual versus ideal situations using specific tools. This creates parameters for specific action and the indicators to measure success.

•  PLAN: The determination of target(s) and milestones, as well as the development of intervention architecture and design, provides for optimal resource commitment and achievement of objectives.

•  ACT: Our process-focused interventions promote self-initiative and self-governance.

•  CHECK: Simple feedback and evaluation mechanisms allow for on-going optimization of actions and a relevant control to assess results.


Trainer/Coach/Moderator/Speaker

In 2007, she obtains her diploma from the Academy of Executive Coaching at the Center for Gestalt Therapy in London. Upon return to Italy, she starts an experience in consulting, supporting top teams and leaders of multinational companies to develop the core competencies needed to motivate people and change the corporate culture. She returns to the corporate world in 2008, working initially in banking as Head of HR Development managing an aggressive expansion plan in Italy and later in Fast Moving Consumer Goods for a large international food company as HR Director Southern Europe, collaborating to the creation of the new cluster and developing engagement plans. As Partner and Trainer in ICA, she runs seminars, workshops and conferences. As coach, she helps people and teams supporting the organization in change processes and the development of the company culture. Accreditation in a number of developmental tools (ex. ICF, MBTI, Hogan, etc). Languages: Italian and English.

Some projects: •  Top Team Session with AstraZeneca (2007) – Teambuilding of lead team + team sessions with Directors •  Top Team Session with RSA (2007) – building a common mission, vision and values •  Top Team Session with Vodafone (2008) – building a motivational culture •  Barclays Adventure (2010-11) – designed and rolled out the Italian Leadership Programme & Academy •  Kellogg Culture (2011-15) – developed and rolled out a multiyear programme to change company culture

following the implementation of a new business model and new ways of working (training, coaching, process workshops, cultural change sessions and initiatives, etc).

Born in Canada from a Greek father and a Swiss mother, Katherina Tsalikis learns quickly how to grow in a multicultural environment. She moves to Barcelona in 1994 to finish her studies in Business Administration with a specialisation in International Management and Human Resources. She starts her career in a multinational Dutch bank where she carries out various roles, from HR Director in Italy to Global and Regional Business Partner of different functions in London. For 13 years, she manages large scale cross functional/national projects linked to change and organizational development.


International team


IAC

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Partner

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IAC Partner

IAC Partner

IAC Partner

Global presence


Testimonials

„TETA is not training. It is a guided exploration of one's inner-self with benefits that carry over not just to the business world but to one's personal life as well. An invaluable experience for managers and executives and for anyone else wanting to be more prepared to confront life's daily challenges. Our top-down process, which began with the Executive Management team and is now continuing with all managers at the 2nd and 3rd levels, has been widely embraced and appreciated, and is providing great support for the realisation of our ultimate objective of becoming a transformational leadership company.“ John Christman, President - BMW Financial Services Italia „IAC's techniques in teaching leadership, innovation and change are superb. IAC’s trainers are experts at understand the complexities of corporate culture and the personalities which drive, and at times, hamper the ultimate success of a business or academic enterprise. IAC's and his leadership training skills work equally well with students, management, corporate and governmental leaders. Spending a training session with the IAC’s team is well worth the effort and energy. The result personally and professionally will be productive, long-lasting and memorable. I recommend the investment.” Joel Franklin, Attorney and Professor of Law, Monterey College of Law, Visiting Lecturer Sophomore College Program, Stanford University „What makes the collaboration with IAC truly special is the combination of intelligent creative solutions and meticulously detailed execution. By preparing the sessions together we have managed to truly hit the target that I had in mind beforehand. Above all, the IAC’s trainers are able to inspire our teams and employees to take on board new ways of seeing things.“ Peter Jansen, Program Manager - Waternet


Clients (excerpt)


Since ...

... knowledge and understanding are only stepping stones. Action is what it is all about!


“He who wants to leave a

trace, needs to step out of the

footprints of who goes before

him!”

Attached some examples of some of our products and processes


Events / Presentations / Conventions

Faster, higher, further? The inflationary handling of

values often leads to a meaningless atmosphere at

events. The participants are frequently over-

burdened or only superficially involved and - as a

consequence - remain in a passive, consumer-type

role. It is possible to do this differently, but how?

Decisive Questions and Bold Messages

•  How are the core values of the business

communicated and put into practice?

•  What can participants introduce?

•  How can individual, effective impulses be set

and concrete action parameters defined?

We create decisive messages and develop a scenario

for our clients making sure the contents are

cognitive and emotionally anchored.

The success factors are: •  INTERACTION

•  Undertaking and sharing experiences together

•  EXPERIENCE •  Common experience creates emotional

anchoring

•  SURPRISE •  Abandoning everyday thinking and

habits increases awareness and opens up new perceptions

•  SIMPLICITY •  As much as necessary and as little as

possible… using simple pictures and stories to induce natural cohesiveness


Explorative analysis Individual personal/phone interviews

The idea of using this intervention is

•  to win the participants’ trust for the project;

•  to stimulate the personal responsibility of the

people concerned;

•  to deliver an additional, relevant orientation

with regards to content for the process;

•  to provide the clarification of causes and the

description of the situation for the

participants;

•  to identify possible taboo zones;

•  to establish openness towards the

management, the colleagues and the IAC in the

process;

•  to provide systemic hypothesis for reflection

and goal setting in the process;

•  to secure the sustainability of the results so

that the investment can be secured.

Steps •  Conception of the survey •  Finalization of the questionnaire •  Execution of interviews •  Evaluation and consolidation of the results •  Creation of theses for the process

Organization •  Interviewees: all/part of the participants •  Duration: each interview takes about 50

minutes •  Time slot: to be defined •  Confidentiality: the single inputs from the

interviews are treated confidentially / anonymously and are summarized as “WE-Stories” (theses) for the following process


He who wants to lead others, must first learn to lead himself! The TETA® seminar promotes the development of management expertise in the areas of character and leadership. Existing attitudes and behaviour are made conscious in order to recognize their effectiveness and possibly expand or change them. The participants are introduced to new perspectives, which permit them to widen their behavioural repertoires to be able to make more conscious, efficient decisions on a day-to-day basis. The central themes of the seminar are: •  Realizing the importance of self-management •  Overcoming personal (self-imposed) limitation •  Developing the 7 principles of action •  Strengthening personal commitment and motivation •  Amplifying personal effectiveness through clarity and focus •  Promoting composure and stability The content in few words: Personal satisfaction, individual responsAbilty, r isk management, management of unfinished businesses, agreements and negotiat ion, decisional capabi l i ty, communication, management of success and failure, stress management, the value of mistakes, development of the human potential, motivation at work, creative power, applied management.

TETA® Seminar (I)

The entrepreneurial personality of the leader

The seminar helps individuals realize answers to questions such as: •  How do my problems really develop? •  Why don’t my strategies work to solve them? •  Why do I procrastinate and delay responses and urgent

discussions? •  How can I free myself from such blocks/barriers? •  How can I expand my personal potential and influence the real

potential of others? Methodology By employing extraordinary experience exercises and experiments, the participants can view their own attitudes individually, become aware of behavioural inter-connections and can actively test various positive approaches to issues. Advantages •  Enhanced enjoyment and enthusiasm for tasks and therefore

increased productivity and quality of work. •  Active problem solving becomes second nature and the activity

and impact of the business is increased. •  Resources for more self-motivation, self-organization and self-

control are recognized. •  The interests of the business are increasingly aligned with self-

interests and values.


TETA® Seminar (II)

The entrepreneurial personality of the leader

Duration/start/end •  The open seminar lasts three days: starts the first day at

5:00pm and ends the fourth day at about 2:30pm. •  The in-house seminar, with a maximum of 12 participants,

can also last 2,5 days: start the first day at 9:00am and end the third day at about 2:30pm.

What participants say •  ”It has been a unique experience for me to search during a

management seminar for personal reasons that keeping me away from further development. The experimental character of the TETA training significantly helped me to become much more aware of my mindset and my behavior. That was not only useful for my work but also extraordinary interesting for me personal!” Liesbeth van der Woude, Project Manager Creative Services at Shell International

•  “Being clear about what to to and what not to do – put all your energy in what you can change – do everything you do with all yourself: this is what I took with me from the TETA Seminar and this is still with me after five years from my participation. Giovanni Volentik, Golf Pro


Intelligently from the ‘I’ to the ‘WE’ Team workshop

Rough content • Compiling components and mechanisms in employee

relationships • Scrutinizing individual cooperation and management models • Developing pillars of cooperation • Optimization of skills and contributions with a team • Positively employing the „energy“ of differences, competition

and conflict • Learning to cement the bonds between contact, trust,

candidness, and communication

Focus points • How can I harness the complete energy of a group (team,

division, etc)? • How can I enhance and improve my professional and private

relationships? • What role do conflicts/resistances play and how can I use

them productively? • How can I increase my self-involvement to better my team

and myself? • How does a „WE-feeling“ evolve and how can I cultivate it?

Methodology • The principles of cooperation are experienced in basic

situations or modules and implemented using an accompanying project simulation.


InnoMindset® Seminar The conscious attitude for a sustainable advance in Innovation

Content This seminar demonstrates the relevance of creativity and future-oriented thinking and acting. Thinking patterns are dissolved and new things are created with enthusiasm and fun. The creative potential of individuals and organizations will be released, put into optimal use and transferred into concrete and value-added projects. The participants experience how they can become actively involved in dealing with challenges in their daily routine. They will open up to their own, powerful creativity and start moving towards the new and unknown while being exposed to several proven innovation attitudes. All topics during the seminar are connected to actual situations and challenges of the participants.

Situation Restricted Narrow perspectives, missing trust, paralyzing crises, insecurity against unknown as well as limited endurance are often hindrances. Common re-actions are focus on details in processes and the search for gaps and the implementation of control mechanisms. You decide to change this and motivate your team to continuously act in an innovative way and to get fit and ready for dealing with crises and the creation of the new. We offer something new, different and effective! Intense, profitable innovation processes can be achieved with an alteration of attitude as the attitude is the base for our behaviour. The IAC approach enables the training on topics like awareness and attitude in a very practical way and allow therefore the start of a sustainable advance in innovation.


InnoMindset® Seminar The conscious attitude for a sustainable advance in Innovation

Focus The InnoMindset® Seminar deals on a attitude and awareness level with the following questions: •  How do you discover your own and unique creative

potential? •  How can you break through old patterns and habits? •  How do you deal with missing risk-taking attitude and

resistance? •  How can you leverage the power of intuition and

imagination? •  How do you get from creative thinking to daily innovative

acting? Results • You will extend your awareness and perception and learn to

steer your curiosity as needed. • You will use your intuition with trust and you will bring your

ideas with courage and risk-taking into the world. • You become aware of opportunities and you transform your

creations into successful innovations and solutions. • The activity and power of your organizations will show a

sustainable growth as future-oriented thinking and acting become a usual part of your daily routine.

Duration/start/end • The seminar lasts three days: starts at 10:00am the first day

and ends at about 4:30pm the last day

What participants say •  “Very involving and motivating. This seminar helped me to

better understand myself, my hindrances and my own approach at work. I live the innovation attitude now actively in my daily routine and support my team in doing so as well.” (FN)

•  “Really exciting. I became aware of my personal capabilities and possibilities to express myself and use it now in every activity and interaction with genuine openness and imagination.” (SD)

•  “Very effective. I am now able to deal better with risks and I am more courageous in managing change as I am aware hat I am one of the people that make the rules. My meetings are now different. I decide faster and better and the number of ideas that are integrated in the official innovation process is growing every day. It couldn’t be better. Thank you!” (RP)


Individual Coaching

The IAC’s counseling process enables you to: •  Identify and clarify your current goals, challenges and

expectations •  Broaden your personal and professional boundaries •  Uncover and harness the resources available to you •  Discover and strengthen self-support mechanisms •  Train and sensitize self-awareness •  Discover new possibilities and methods for decision-

making, managing conflict and addressing change Our process of personal coaching The success of individual coaching depends on building a trust relationship between coach and coachee. A mutually satisfactory agreement has to be made to how the relationship will proceed. Together we will explore the desired developmental goals, work with self- and fellow-image and the foundation consisting of the experience, expertise and achievements to date of the coachee. We will agree on how the goals can ideally be be achieved, measured and sustained. What are the benefits to you? It depends what goal you have. Over the past decades, a myriad of diverse individual coaching programs have evolved to address different goals and personalities. Below are a few examples of today's challenges that you might face and want to master. We will adapt our coaching challenge according to where you want to be a month, a year or 5 years from now.

Performance Focus •  Optimize your personal resources and talents •  Conserve and heighten your individual

performance potential •  Achieve the changes you crave for in your

professional or personal life

Problem/Solutions Focus •  Take charge of competitive situations •  Handle se l f -conf ident & chal lenging

employees •  Master the challenges of working with a cross-

culture team •  Be a confident conflict manager •  Be aware of an individual's conflict behaviour •  Deal with difficult interactive and communica-

tive structures •  Empower your ability to make difficult or risky

decisions

How is the IAC different? We are professionals with many years of on-the-job experience. The core of our method is Gestalt and systemic therapy. This determines how we go about performing our work.

Check

•  In range of a process the check is a sign of professionalism as important as for all other areas where a continued controlling is taken for granted and applied with high precision.

•  In order to be effective the check is not to address like a mere ‘control’ but much more like a further support to the growth of the individuals, the team and of the company.

•  Simple feedback and evaluation mechanisms allow for on-going optimization of actions and a relevant control to assess results.

•  Some examples:

•  Feedback 360° (next page) •  Pulsccheck •  Bilateral/Team-Talks based on dialog •  Individual self-check with development areas •  FollowUp workshop / team event •  ...


Check Feedback 360°

Leadership Navigator A Multidimensional 360º Evaluation plus coaching! … since 1982 You look for useful answers – we have the right questions! Your advantages:

•  Ease of use •  15 semantic differentials and two open questions

(equal output like from 143 question about the person) •  10-15 minutes to give feedback (fill out the form) •  One-page: all the items visible on one page (holistic approach) •  8 - 10 pages of report, providing a holistic view of the employee on every page •  Hardcopy or internet-based •  Includes an individual consultation with an IAC coach to create the right development plan for the

employee •  Available and in use around the world in the major languages •  Results linked to complex Management-Capabilities including “Leadership” / “Change

management” / “Strategic thinking” / “Communication” / “Values”


Lead-Nav 360° - Report - Example


Your contact at IAC


Katherina Tsalikis Partner Italy

Trainer, Coach, Consultant, Mediator

Mobile: +39 348 549 8211

Email: [email protected]

Documents

IAC International - Presentation 2016