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Course Manual

INTERNATIONAL BUSINESS ADMINISTRATION

3rd Year Bachelor 2013/2014

Third trimester: week 14 week 25 TABLE OF CONTENTS: Summary of important rules and regulations for BScIBA and MSc students 2 General Information 2 Summary of Workshop/Team Registration dates 3 Student Advisers 3 Master Event 4 Third Year Elective Choices 4 Article 3.4 Fraud 4 Financial Accounting (BAD06) 5 Innovation Management (BAD01) 10 Research Training & Bachelor Thesis (BAD10) 15 Supply Chain Management (BAD13) 24 Course Manuals give more detailed information about courses within a trimester. They contain the following information per course: - course title, course code, number of credits; - name of coordinator; - teaching staff; - contact person, secretariat, room numbers, phone numbers, visiting hours; - educational form; - examination form; - examination regulation; - examples for examinations; - aims and objectives of the course; - extended description of the course content; - subjects per lecture/workshop; - required literature: books, syllabus, reader, sheets; - literature and course content to be examined; - recommended further reading. Course Manuals will be available at the beginning of each trimester, for each year of the programme.

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Summary of important rules and regulations for BScIBA and MSc students The following rules and regulations, depending on your situation, may have an effect on your studies. For more information and a detailed explanation of all of these rules please consult the BSc IBA Examination Regulations.

RSM rules The Bachelor-before-Master rule Admission to all RSM Master programmes is only possible if students have completed the entire Bachelor programme, without a single course left open. Period of validity of grades Final course grades (published in Osiris) for the bachelor programme are valid for six years. The final course grades (published in Osiris) for the master programmes are valid for 3 years. (Consult Examination Regulations for detailed information) Compensation rule for 1

st year courses

The compensation rule means you can compensate one insufficient grade (between 4.5 and 5.4) with at least two rounded 7s or one rounded 8 or higher, provided that you have passed all your other courses of Bachelor 1 in your first year of enrolment. The grade for the compen-sated course will remain on your grade list and counts in the grade point average for the total bachelor programme. (Consult Teaching & Examination regulations for detailed information) Compensation rule for 2

nd and 3

rd year courses

Students (excluding Pre-Master students) may graduate from the BSc IBA programme with a 4.5 or higher for one examination part of the course year B2 or B3 (with the exception of the minor, internship, and the Research Training & Bachelor Thesis), provided that the calculated grade point average for the total bachelor programme (including the course to be compen-sated) mentioned in Article 6.2 paragraph 2 of the Rules and Guidelines is at least 7.0. This compensation rule will only be applied by the Examination Board upon request. The grade for the compensated course will remain on your grade list and counts in the grade point average for the total bachelor programme. (Consult Examination Regulations for detailed information) Last-Result Rule Students have a free choice in the number of times that they wish to take a written examina-tion. The result is the last grade obtained. If the material to be studied for an examination has changed, the new material must be studied. For the examinations of course year B1, the following rule applies: Once the BSA norm (as specified in Article 9.2 of the Rules and Guidelines) is met, with or without compensation, these examinations may not be retaken. Should you decide during an examination that you would prefer not to submit your work for grading, then you must inform the supervisor in your block (or room) in the M-building. The supervisors will provide you with a red marker which you will be able to use to cross out your answers. The supervisor will then collect your examination and the professor will be informed that you do not want your examination to be graded.

General Information You can download the Bachelor 3 Trimester 3 course manual, schedule, and book list via the RSM IBA Current Students page (www.rsm.nl/current-students/iba). Also be sure to sub-scribe to all of your trimester 3 courses via SIN. If any changes to the schedule, registra-tion dates, etc. should occur, these updates can be found in the respective SIN course chan-nels.

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Tip: Take the time to peruse the message archive of your courses once a week to make sure you are aware of all relevant registration dates, schedule changes, etc. Registration for the final exams takes place via OSIRIS-Online. The registration dates are always 35 to 7 days before the date of the exam. Mark your calendar! More info: http://www.eur.nl/english/essc/student_administration/written/osiris/ and

http://www.rsm.nl/information-for/current-students/bachelor-iba/examinations-grades/examination-registration/

An online course evaluation will be mailed to you at the end of each trimester 3 course. This evaluation will remain open until the courses exam date. The day of the final examination you will receive a separate evaluation about the exam. Please take the time to fill in both of these evaluations; your comments and feedback are greatly appreciated by members of the IBA teaching staff and programme management.

Summary of workshop/team/mid-term registration dates Register via SIN! Financial Accounting (BAD06) You can register for the tutorials via SIN the Monday through Thursday before each session. Here are the exact dates:

Friday 4 April - Registration via SIN 31 March-3 April Friday 11 April - Registration via SIN 7-10 April Friday 25 April - Registration via SIN 21-24 April Friday 2 May - Registration via SIN 28 April 1 May Friday 9 May - Registration via SIN 5-8 May Friday 16 May - Registration via SIN 12-15 May Friday 23 May - Registration via SIN 19-22 May Friday 30 May - Registration via SIN 26-29 May Friday 6 June Registration via SIN 2-5 June

Innovation Management (BAD01)

Workshop 1 (14-15 April): Wed. 9 April Sun. 13 April Workshop 2 (28-29 April): Wed. 23 April Sun. 27 April Workshop 3 (12-13 May): Wed. 7 May Sun. 11 May Workshop 4 (2-3 June): Wed. 28 May Sun. 1 June

Research Training & Bachelor Thesis (BAD10)

Registration for the Bachelor Thesis teams already took place in trimester 2. Supply Chain Management (BAD13) There is no team or workshop registration for this course.

Student Advisers The student advisers key task is to support students with their IBA studies. Students may contact one of the student advisers for information, advice and/or guidance. The student advisers are familiar with all aspects of the course programmes and can assist students in making decisions in the fields of study planning, study choices, internships, exchange, a second study, mediation with regard to examination board issues, etc. Students who are not able to continue their studies or experience delays, for instance because of personal circumstances such as illness, handicap, family circumstances etc., may also turn to the student advisers for personal advice and guidance. For more information and contact details please consult the following site: http://www.rsm.nl/study-advice/bachelor-iba/

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Master Event The next Master Event will be held on 15 April, 2014. This event will allow you to visit lec-tures, workshops and a general information market about the RSM master programmes. Staff and Master student ambassadors will be present to answer your questions. To learn more about the RSM Master programmes please visit www.rsm.nl/master

3rd year Elective choices (Exchange or Internship/Minor + 5 ECTS elective) 5 ECTS Options: There are a number of different options available to students who chose to do a minor or an internship and who still need 5 ECTS in order to graduate. For detailed ex-planations about these options, please consult the following current students page: http://www.rsm.nl/information-for/current-students/bachelor-iba/bachelor-3/elective-options/ Questions? Contact Raechel Torner (rtorner@rsm.nl)

Elective course from another faculty / university with permission from the Examination Board (http://www.rsm.nl/information-for/current-students/bachelor-iba/bachelor-3/elective-from-another-faculty-or-university/ ) Language Elective - after successful completion of 2 modules of the same language (http://www.rsm.nl/information-for/current-students/bachelor-iba/bachelor-3/language-electives/ )

Article 3.4 fraud 1. If in the matter of taking an examination, fraud within the meaning of Article 1.2, para-graph 2 is detected or suspected, this is set down in writing as soon as possible by the invigilator or the examiner whom he/she must call in. The invigilator or the examiner may ask the student to make available any items of evidence. A refusal to do this is recorded in the written report. The student is given the opportunity to add written comments to the written report of the invigilator or examiner. The written report and any written comments are handed over to the Examination Board as soon as possible. 2. The Examination Board or the examiner may exclude a student who has cheated from further participation in the examination during which the irregularity was detected, and/or take other appropriate measures. The exclusion has the consequence that no result will be estab-lished for the examination concerned. Before the Examination Board decides to make the exclusion, it gives the student the opportunity to give his/her account. 3. The other appropriate measures as referred to in paragraph 2 may consist of, among oth-ers, the following sanctions: a. reprimand; b. invalidation of the examination concerned; c. exclusion from the examination concerned for at most one year; d. exclusion from one or more rounds of examinations; e. a combination of the above measures with a maximum of one year. f. in a serious case of fraud the Examination Board may advise the Executive Board to end the enrolment for the pro-gramme of the person concerned once and for all.

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Financial Accounting (BAD06) Course name: Financial Accounting Course code: BAD06 Course load: 5 ECTS Term: 3

rd Trimester

Coordinator: Miriam Koning Course structure: Plenary lectures, exam trainings, e-learning and homework tutorials Course schedule: PL Tuesday afternoons and Friday mornings, exam training Thursday

mornings, tutorials Friday mornings Examination: Written closed book examination

Contact details

For communication with the lecturers or teaching assistant of this course, only the following e-mail must be used: BAD06@rsm.nl

Miriam Koning (coordinator): office hours Friday afternoons 15.30-16.30 (room T8-43), week 14-23 (except week 16). Teaching assistant: see Blackboard for more information

Course Overview

Financial information is vital for the functioning of our economies. Financial reports are the principal means of communicating financial information about a corporation to outsiders. The objective of this course is to help you become critical users of financial reports. Achievement of this goal requires an understanding of the basic principles that underlie financial accounting, as well as an appreciation of the amount of judgment required in applying these principles. In addition, you should gain an understanding of the limitations of financial reporting and the impact of alternative accounting choices on the financial reports. Topics include: institutional setting and fundamental concepts, measuring and reporting assets, liabilities and net income, share capital, consolidated accounts, interpretation of financial reports, and business ethics.

This course continues from the foundations established in the introductory course in Foundations of Finance & Accounting and goes on to explore the theory, concepts and procedures underlying external financial statements and reports for corporate organizations. The course is offered to you by department 7 Accounting & Financial Management. Learning Goals After completion of the course, the student should be able to:

Explain and discuss the role and importance of financial statement information;

Understand and discuss the conceptual framework of the International Ac-counting Standards Board (IASB) and the institutional context of financial re-porting;

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Describe the main reporting requirements for companies;

Understand the main items on a companys balance sheet, income statement and cash flow statement and their mutual relationships;

Prepare a balance sheet, income statement and statement of cash flows in accordance with relevant accounting standards;

Account for the main items of the financial statements and apply the accounting rules;

Determine the consequences of alternative valuation methods on shareholder equity and earnings;

Calculate and interpret financial ratios;

Apply the basic rules of consolidation to a group of companies and prepare consolidated financial statements.

Course Information

Before starting this course, it is recommended that you complete the introductory course BAP69 Foundations of Finance & Accounting and BAB 01 Management Accounting. The course load of this course has been set at 5 ECTS, representing a time budget of 140 hrs. For this course, you will spend most of the time reading and preparing exercises. The teaching adds up to some 35 hrs of plenary lectures. This leaves you with some 105 hrs of studying, implying ten weeks of 11 hrs of studying. Be-ware you will need these 11 hrs per week of studying in order to pass with a satis-

factory grade. You are strongly encouraged to read the assigned chapters before attending the lectures. This will help you reinforce the concepts that are discussed and help you to get the maximum out of the lectures. In addition, you are expected to prepare assigned exercises before the lectures. Attempting the assigned work in advance will make the lecture a more meaningful learning experience. Regular, consistent class attendance is essential for success in this course, however attendance is not mandatory. In accounting, your understanding of new topics often depends on your comprehension of prior concepts. The course organization consists of 5 different elements and combines lectures with e-learning. There are four different lecture types: overview lectures, technical lec-tures, exam trainings and homework tutoring. In addition, we use MyAccountingLab as our e-learning platform. Each of these course elements will be briefly explained below.

1. Overview Lectures The overview lectures (OL) are plenary lectures intended to give you direc-

tions and context for your study. Lectures tend to focus on the more challeng-ing subjects. Handouts are available on Blackboard in advance.

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2. Technical Lectures The technical lectures (TL) are plenary lectures during which the concepts

are applied to assigned exercises and cases. The cases assigned and dis-cussed during the TLs are on average more advanced than the end-of-chapter material in the textbook. Understanding the TL material is necessary in order to pass the exam. 3. Exam trainings To help you prepare for the final exam, weve organized 5 exam trainings. During these trainings you can familiarize yourself with the exam format and experience the difficulty of trying to solve an exam question on your own under strict time constraints 4. Homework tutorials To support you with the homework that will be assigned every week via MyAc-countingLab (see next item), we organize weekly homework tutorials. In

these workgroups you can ask any questions you may have in relation to the assigned exercises. The exercises in MyAccountingLab are on average less advanced than the cases in the TLs. However, in order to really grasp the TL cases, you need to have proficiency with the fundamentals (presented in the end-of-chapter exercises and MyAccountingLab). Please note that the tutorials are only open for those of you who actually prepared the exercises in MyAc-countingLab. You can register for the tutorials via SIN the Monday through Thursday before each session. See SIN My Registrations for the exact dates. 5. MyAccountingLab Extra material to practice is offered via MyAccountingLab (MAL), an Internet-

based tool that allows students to autonomously solve multiple choice tests and exercises at the pace that is most suitable for them. We strongly encourage its use, since students are given the opportunity to practice concepts in an interactive way until they have mastered the topic. Past results clearly indicate that the regular use of MAL significantly increases the likelihood of passing the exam with a higher grade. Instructions on how to register and use MAL are presented in a separate PPT file on Blackboard.

Literature

Textbook:

Harrison, Horngren, Thomas and Suwardy (HHTS), Financial Accounting, International Financial Reporting Standards, 8th global edition. ISBN: 9781783990931 For the accounting textbook, we offer two options:

A custom edition pack with the printed textbook and an access code for MyAccountingLab

TM including e-book access (limited print options) ,valid

for 4 years; ISBN 9781783990931

A standalone access code for MyAccountingLabTM

including e-book ac-cess (limited print options), valid for 4 years; ISBN 9781783999835

Class materials (lecture slides, notes) and additional readings

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* Important note: The special Erasmus custom edition of the book is only sold on campus. Only Studystore Erasmus and STAR sell the correct version of the book which includes the right access code for MyAccountingLab

TM.

Examination

Final Examination: Tuesday, 17 June 2014, 09:30 - 12:30 Re-sit Examination: Friday, 11 July 2014, 09:30 - 12:30 Registration via Osiris required. You can register from 35 to 7 days before the

examination. The written closed book exam consists of 40 multiple choice questions (abcd) con-cerning all of the topics covered during the course and the assigned chapters from the book. Bonus system

For the current academic year, we offer a bonus system through which a maximum of 0.5 bonus point can be obtained. Participation in the bonus system requires your online availability on Wednesdays from 18.30 hrs till 20.30 hrs in weeks 15, 17, 19, 21 and 23. The following conditions apply with regard to the bonus system:

By participating in the bonus system you can earn the right to answer the bo-nus question on the final exam (and/or resit exam) in the academic year 2013-2014. With this bonus exam question you can earn a maximum of 0.5 bonus point.

The bonus point will be added to your exam grade only if you score 4.5 or higher for the exam. Your final grade for the course is capped at 10.

The bonus system is offered via MyAccountingLabTM

(the online learning plat-form, see also point 5 of the Course Information section of this Course manu-al).

We count 4 (out of 5) bonus assignments, based on best performance.

If you answer the bonus exam question correctly, your bonus point will be cal-culated as follows:

Number of bonus as-

signments with pass * Points for bonus exam

question

1 0.125

2 0.250

3 0.375

4 0.500

5 0.500

*) You receive a pass for a bonus assignment if you score 60% or higher on the bonus assignment.

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Students Retaking the Course

Students retaking the course must complete the exams as they are required for the current academic year. The examination for re-takers is thus based on the content and conditions that apply to the current academic year (2013-2014).

Lecture schedule

The preliminary lecture schedule is as follows:

Lecture Week Day Time Room

Overview Lectures

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Tuesday 15.00-16.45 LB-107 Except week 16

Technical Lectures 14-23 (except week 16)

Friday

09.00-10.45 CB-1 Except week 16

Exam Trainings 18,19,20,21, 23

Thursday 09.00-10.45 Check SIN-Online

Homework Tutorials

14-22

Friday

12.00-14.45 (except 16 May)

Check SIN-Online

Please refer to Blackboard for a detailed schedule of the plenary lectures, including topics and assigned book chapters. Always check Sin-online for up-to-date timeta-bles. Changes (other than changes in lecture rooms) are announced on Black-board. A schedule with the assigned exercises and cases per Technical lecture is available on Blackboard. The homework exercises (to be discussed in the home-work tutorials) are available in MyAccountingLab

TM.

Registration dates Homework Tutorial Sessions Friday 4 April - Registration via SIN 31 March-3 April Friday 11 April - Registration via SIN 7-10 April Friday 25 April - Registration via SIN 21-24 April Friday 2 May - Registration via SIN 28 April 1 May Friday 9 May - Registration via SIN 5-8 May Friday 16 May - Registration via SIN 12-15 May Friday 23 May - Registration via SIN 19-22 May Friday 30 May - Registration via SIN 26-29 May Friday 6 June Registration via SIN 2-5 June

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Innovation Management (BAD01) Course name: Innovation Management Course code: BAD01 Course load: 4 ECTS Term: 3

rd Trimester

Coordinator: Dr. D.A. Stam Teaching staff: Dr. D.A. Stam

Dr. M. Tarakci Dr. A. Bobelijn Dr. M. Venus O. Ali Acar MSc S.G.M. Langeveld MSc Guest lecturers Course structure: Plenary lectures and workshops Course schedule: Thursday (except for workshops which are on Mondays and Tuesdays,

see schedule) Examination: Written, closed book exam; multiple choice and/or open questions

Contact Information

Dr. D. Stam, coordinator, Room T10-49, im-iba@rsm.nl. Office hours: by appointment only Course Overview

What is Innovation Management?

Innovation management is turning ideas for new products or services to commercial success. This transformation process is typically multi-disciplinary in nature, which means that in practice people from different backgrounds and with various speciali-zations work together. The innovation process combines creativity and arts, market-ing and technology, psychology to understand customers, organizational design to create a proper innovative organization, law in relation to patents and to govern-ment regulation, and many more fields of expertise. All these different perspectives must be used to select the few good ideas out of hundreds of ideas and to turn those good ideas into commercially successful applications. The Position of Innovation Management in the Curriculum

Entrepreneurship, Strategic Management, and Innovation Management all address important elements of strategic and organizational change in order to create com-petitive advantage. Entrepreneurship focuses on new business development and management of small and start-up companies. Strategic Management focuses on strategic positioning of (typically) large corporations. In both Entrepreneurship and Strategic Management innovation is discussed as an important part of corporate strategy, but innovation management will not be discussed in great detail. In con-trast, Innovation Management focuses on all aspects of managing the innovation process, from a strategic perspective as well as from an operational perspective. Innovation Management analyzes amongst others parallel and serial product devel-opment, modular designs and platforms, portfolio management, multi-disciplinary teams, new organizational structures (like innovation hubs at the corporate level or new ventures at the business unit level) and cooperation with other companies.

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Innovation Management Literature

As innovation processes in practice are multi-disciplinary, the literature also makes use of many disciplines and perspectives. Innovation Management combines the strategic with the operational. The literature analyzes complex and detailed pro-cesses of teams working on new products and services, on business plans, on processes to allocate innovation resources among business units and projects, on innovation focused transformation processes of business units themselves or even whole corporations. Goal and End Terms

The student is at the end of this course able to:

Recognize and use the terminology and main concepts from the discipline of Innovation Management;

Carry out a strategic analysis of the market dynamics and consequently formulate the innovation strategy of a particular company and its implica-tions;

Give a description of the organizational structure of a company with regard to innovation and relate the type of innovation needed with the way to manage them;

Explain how a selected innovation strategy relates to the firms organiza-tional structure, to the allocation of people and resources to projects, and to the execution of specific projects.

Department

The course is given by the section Innovation Management of the Department of Technology and Innovation. This section is also responsible for the Master Program Management of Innovation (MI).

More Detailed Information on the Course

Requirements

No explicit prior knowledge is demanded from the students participating in this course.

Time budget

Contact hours lectures (9 * 2 hrs) 18 hrs Study literature 54 hrs Workshop classes, incl. assignments (4 * 10 hrs) 40 hrs ___ Total 112 hrs

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Format and nature of the class meetings

The course is taught in traditional lectures, guest lectures, and workshop classes. There will be nine traditional lectures. In these lectures the content of the book

will be explained. Lecture 1 is an introduction to the course and to innovation man-agement in general. Lectures 2-9 will discuss different chapters of the book as well as additional articles from innovation management literature. It is expected that students study the indicated literature in advance (see Blackboard for an overview of the literature to be prepared for each lecture). During the lectures emphasis is put on explanation and illustration of the concepts and theories from the book. The slides of each lecture can be found on Blackboard (in Power Point format) before the lectures. On some occasions during the regular lectures we will also have guest lecturers. These guest lecturers are renowned speakers and experts in the field of innovation management who will discuss their work and experiences There will be four workshop classes. In these classes we discuss a specific case

related to innovation management. The workshop classes will deal with discussions on the case and on the relationships of the case with concepts and theories from the book and other literature. Students should sign in to participate in these work-shops via Sin Online. The exact registration dates are listed below the timetable (see last page). In order to be able to participate in these classes students are re-quired to read the case, to read background literature (in the form of articles) and to hand in the assignments based on the case and the literature. These assignments are posted on Blackboard. The deadline for these assignments is the Sunday before the case workshops start at 23:59 hours via safe-assignment on Blackboard. This assignment will be assessed (with a grade from 0-10) and count towards the final grade. Please note that these are individual assignments and that we thoroughly check these assignments for plagiarism.

Rules of the game

We expect that students are present before the class starts and that the selected literature has been studied. Presence at the lectures or workshop classes is not ob-ligatory. Presence at the lectures and workshop classes is strongly recommended, because the materials that are dealt with supersede the reading materials. Literature dealt with in workshop classes is explicitly part of the exam (with the exception of the cases discussed). This is also true for subjects discussed in guest lectures. Literature (Study material for the exam)

Goffin, K. & Mitchell, R., (2010) Innovation Management: Strategy and imple-mentation using the pentathlon framework, Palgrave Macmillan, 2

nd edi-

tion. ISBN: 978-0-230-20582-6

Articles for the workshops

Class materials (slides, notes)

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Examination Dates

Final Examination: Friday 13 June, 2014, 09:30-12:30 hrs. Re-Sit Examination: Friday 18 July, 2014 09:30-12:30 hrs. Registration via Osiris required. You can register from 35 to 7 days before the

examination. Assessment and Examinations

The closed book exam consists of closed questions and an open bonus question. The final grade will be based on the exam grade (60%) and the average grade of all 4 assignments (40%). There is no minimum grade requirement. There is a re-sit for the exam, but not for the assignments. The overall grade for the assignments (but not individual grades of assignments) will be valid for two years (this year and the next year but not subsequent years), but only if it is 5.5 or higher. The exam grade is also valid for two years (this year and next year but not subsequent years), but only if it is 5.5 or higher. Bonus Points

Bonus points can be earned by participating in ERIM research at the ERIM Behavioral Laboratory (students can earn 0.2 per credit with a maximum of 0.4 points for two credits - approximately 1 hour of work). Bonus points for participating in ERIM re-search are only accredited when the final grade of the course - exam plus workshop assignments - is 5.5 or higher. ERIM bonus points are only valid this year. Students that have participated in at least 2 case workshops have the possibility to answer a bonus-question during the exam. This can earn them a maximum of 1.0 added to their exam grade. We note that partial and final grades can never go above 10.0. Students Retaking the Course

Students who retake this course last year must study the materials of the current aca-demic year (2013-2014) for the exam. Furthermore, last years ERIM bonus points are no longer valid. Students can use the overall grade for the assignments they made last year (but not individual grades of assignments), but only if it is 5.5 or higher. Students can also use last years exam grade, but only if it is 5.5 or higher. Please inform the coordinator before May 1

st in case you want to use last years exam or

overall assignment grade (im-iba@rsm.nl). Always register for the exam (even if you use last years grade). Examination Perusal

Date, place and time of the perusal for the exam will be corresponded to you via Blackboard or SIN-Online. For the assignments answer models are discussed during workshop lectures and these are also posted on Blackboard. Requests to reconsider exam or assignment grades must be submitted to the coordinators of this course in paper or by email. We note that re-grading may also result in a lower grade. Example examination questions

Some example examination questions will be provided during class and published on Blackboard.

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Organisation and Format

Please take notice of the announcements on Blackboard or during the lectures con-cerning last minute changes or additional information. Time Table

(Please check SIN-Online/My timetable regularly for possible changes!)

Date/time Room Lecture Lecturer Milestone Literature

3 April 11:00-12:45

LB-07 Lecture 1 Daan Stam

10 April 11:00-12:45

LB-07 Lecture 2 Daan Stam Goffin & Mitchell chapter 1,2, and 3

13 Apil 23:59

Deadline Assignment 1

14-15 April Varies Workshop 1 Murat Tarakci

17 April 11:00-12:45

LB-07 Lecture 3 Daan Stam Goffin & Mitchell chapter 5

24 April 11:00-12:45

LB-07 Lecture 4 Daan Stam Goffin & Mitchell chapter 5

27 April 23:59

Deadline Assignment 2

28-29 April Varies Workshop 2 Oguz Ali Acar

1 May 11:00-12:45

LB-07 Lecture 5 Daan Stam Goffin & Mitchell chapter 4

8 May 11:00-12:45

LB-07 Lecture 6 Daan Stam Goffin & Mitchell chapter 6

11 May 23:59

Deadline Assignment 3

12-13 May Varies Workshop 3 Annelies Bobelijn

15 May 11:00-12:45

M2-03 Lecture 7 Daan Stam Goffin & Mitchell chapter 7

22 May 11:00-12:45

LB-07 Lecture 8 Daan Stam Goffin & Mitchell chapter 8, 9, and 10

1 June 23:59

Deadline Assignment 4

2-3 June Varies Workshop 4 Merlijn Venus

5 June LB-07 Lecture 9 Daan Stam

13 June 09:30-12:30

M-building

Exam

18 July 09:30-12:30

M-building

Resit Exam

Workshop Registration Dates (via SIN-Online)

Workshop 1 (14-15 April): Wed. 9 April Sun. 13 April Workshop 2 (28-29 April): Wed. 23 April Sun. 27 April Workshop 3 (12-13 May): Wed. 7 May Sun. 11 May Workshop 4 (2-3 June): Wed. 28 May Sun. 1 June

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Research Training & Bachelor Thesis (BAD10) Course name: Research Training & Bachelor Thesis Course code: BAD10 Course load: 12 ECTS Term: Trimesters 2 and 3 Coordinator: Dr. A. Hak & S. Langeveld MSc. Course structure: See course schedule and the individual workgroup schedule Course schedule: See SIN-Online Examination: Assignments, Final Report Contact information: bt@rsm.nl

General aim of the course

The general learning objective of the Research Training & Bachelor Thesis course is that you acquire the skills that are necessary for critically evaluating the results of empirical studies. It is an important part of the responsibilities of a manager to draw conclusions from reports that state that research has shown that a variable X (an independent variable) is beneficial or detrimental for a variable Y (a dependent variable). The independent variable might be a strategy; an intervention; an activity; an investment; a policy; a condition; or any other variable specified in a study, and the dependent variable might be performance; success; profits; sales; etcetera. If the empirical claim (that X influences Y) is true, then managers are expected to use this information in their actions and decisions. Because, however, an empirical claim might be wrong (or a correct empirical claim might not be applicable to their own situation), a manager must be able to critically evaluate that claim. Because the ability to critically evaluate empirical claims is crucially dependent on a sound understanding of statistical and methodological principles, the Research Training & Bachelor Thesis course is a methodology course. More specifically, after having finished this course you should be able To evaluate a report of a single study on a number of crucial elements, such as:

o Research strategy. o Units that are studied. o Measurement. o Quantification of the observed effect.

To avoid drawing any conclusion for managerial practice from a single study. To synthesize results from multiple studies. To write a critical evaluation of the empirical evidence regarding a claim about the influence of an independent variable on a dependent variable. The Research Training & Bachelor Thesis course is a hands-on course.You will

acquire critical reading skills by practicing them in a structured setting (training) and by getting feedback on your practice reports. As in any practical such as an anatomy practical in a medical program, or a lab practical in a chemistry program you receive a set of tasks (an assignment); you complete the assignment and report about it; an instructor gives you feedback; and you apply the feedback by revising your text. In this course you will not only practice critical reading skills but you will also get some experience with conducting an empirical study. The aim of that part of this course is not that you learn to design and conduct an empirical study yourself. Its aim is to help you in acquiring a better understanding of

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methodological principles and, in this way, to contribute to your critical reading skills. In this course it is assumed that you have not previously learned to critically evaluate an empirical claim. The aim of this course is that you acquire this reading skill, which is crucial for managerial practice. It is also assumed that you have not previously designed and conducted an empirical study. Because this is not a crucial part of managerial practice, it is not an aim of this course that you acquire the skills

for designing and conducting such a study. You will design and conduct an empirical study in this course in order to become a better reader of research reports. How you will learn

Being designed as a practical, the learning method in this course consists mainly of learning by doing, i.e., by doing something (probably for the first time and probably imperfectly) and, then, understanding and applying an instructors feedback on that work. You will study two books that explain core methodological and statistical principles but you will learn what these principles mean by applying them in your own project. Your project in this course consists of writing a critical evaluation of the empirical evidence regarding a hypothesis, i.e., regarding a general (theoretical) claim about the influence of an independent variable on a dependent variable. You will do this in teams of three students. Multiple parts and functions of the assignments

The course is designed as a ladder with eight steps. Each of these steps consists of an assignment and a feedback session. Each assignment must be handed in before the published deadline. The feedback sessions are scheduled two days after each deadline. Each of these eight steps consists itself of three consecutive elements. 1. The starting point for each assignment is a deliverable which is specified in the course book. The deliverable is always accompanied with a set of instructions. Step 1 of each assignment is, thus, practicing as instructed by the course book. 2. You must hand in a report of how you have practiced and what you have achieved in that practice. Hence step 2 of each assignment is writing a report. 3. Instructors will give you customized feedback from which you will learn how to evaluate and, if necessary, to improve your skills. Step 3 of each assignment, thus, is receiving feedback and learning from it. One function of each assignment, thus, is that skills are practiced and that this practice is reported and evaluated. From this perspective, assignments could be seen as stand-alone teaching and learning occasions. However, the results of the assignments are also cumulative. (Thats why the term ladder is used above.) Taken together the assignments constitute one single project about which one single report is written. This implies that two more functions of the assignments can be specified: 1. In each assignment you will produce something (e.g., a literature review, a research proposal, a data matrix, an estimate of an effect, a discussion) that directly

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and cumulatively contributes to the progress in your project. These outputs are inputs in next assignments: a research proposal is applied; data are analysed; an effect size is meta-analysed; etc. 2. In each assignment you will produce text that will be used (in a revised form) in the final report. Feedback from the instructor, therefore, is not only useful as a means of evaluating what has been practiced and what has been learned in an assignment but also as

(a) An instruction for how to improve a result in such a way that it can be used in the next step of the project, and as (b) An instruction for how to revise your text before it can be used in the final report.

You must revise your work according to the feedback that you receive and you must integrate this in later assignments. Mandatory reading

There are two mandatory books in this course: Geoff Cumming (2012). Understanding the new statistics. Routledge, New York. This book is the main reference in this course regarding techniques of generating and evaluating quantitative research findings. A digital course book that will be provided on Blackboard. This course book is the main reference in this course regarding the principles of research methodology. It also contains the eight assignments that you must complete in this course. Your instructor is entitled to set additional texts as mandatory reading. Workload

The workload of this course is 12 ECTS. The time equivalent of 12 ECTS is 42 days of 8 hours each, or an average of about 5 full 8-hour working days per student per assignment. The size of the assignments is based on this calculation. Evaluation of your assignments is based on the assumption that this effort (5 days of work per student, i.e., 15 days per student team) was available to the team and that it should have been spent if needed. Mandatory participation

Deadlines for submission of the assignments are strict and attendance at the feedback sessions is mandatory. Only personal circumstances that are clearly beyond your control (such as illness, urgent family circumstances, etc.) are legitimate reasons for absence, for insufficient participation in team work, or for not adhering to a deadline for submission of an assignment. Students who fail to comply with these requirements (e.g., students who do not sufficiently contribute to the work of their team; those who submit an assignment late; or do not participate in a feedback session) will not get a grade for this course (and hence fail the course). Please note that study trips, holidays, job interviews, seminars, business courses, and so on are not valid reasons for being absent from a scheduled feedback session.

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Note that instructors are not entitled to evaluate students reasons for absence and to waive a students obligation to attend a feedback session. The course coordinators, not your instructor, will decide on the appropriate sanctions if the student adviser cannot validate the reasons for non-attendance in a feedback session or for not meeting your other obligations in the course.

Plagiarism

In this course you will use ideas and other contents from a diverse set of sources (such as scientific articles, papers, books, news media, etc.). If you make use of such ideas and contents, you must always mention your source, regardless of whether your source is in a library, on the Internet, or elsewhere. If you literally copy text (either electronically by cutting and pasting from documents or manually) without using quotation marks and mentioning the source is plagiarism. Also taking ideas from work by others by paraphrasing them without referring to the source is considered plagiarism and will be treated as cheating. Tips for quoting and referencing

Follow these rules: Always place a literal quotation between quotation marks and provide an adequate reference to the source. Do not edit or paraphrase other peoples words and present them as your own. If you are paraphrasing, say where the paraphrasing begins and where it ends and give the source. Never present other peoples ideas as your own, even if you are presenting them in your own words. Tip 1: Take the online course on References and citations offered by the University Library (UB). You can find it on the website of the UB under Courses and training (http://www.eur.nl/ub_informatievaardigheden/ul_instruction/verwijzen_en_citeren/). You have free access and you can do the course whenever you like. Tip 2: Take other Information literacy courses offered on the UB website. They help

you to acquire practical and useful strategies and techniques for the searching and processing of scientific information, digital or otherwise. Tip 3: While searching and writing, keep a record of all the steps you take. Also

save the results of your literature searches and all relevant bibliographic information in a document or database program. Software such as RefWorks (see www.refworks.com) can be helpful in this process. Cheating

Plagiarism is only one form of cheating. Obviously other types of cheating such as making up data or manipulating data are not allowed either. All cases of cheating will be reported to the Examination Board. The sanction for students caught cheating is generally that your participation in this course will be declared invalid and that you will thus fail the course. Be aware that each individual student is responsible for all of the teams work (assignments and Bachelor Thesis), not only for their own part. Therefore, it is

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your task as a team member to check each piece of information and each argument mentioned in the teams documents with the team member that first produced (calculated, wrote, etc.) it. Or, in other words, it is recommended to establish an audit trail. Prerequisites

You must have successfully completed all courses of the first year of the BA or IBA programme or you must be a pre-master student. In this course it is assumed that you have successfully completed the 2

nd year

course Statistische Methoden en Technieken (SMT) in the BA program or the Applied Business Methods course in the IBA program. Regrettably pre-master students have not yet completed one of these courses when they enter this course. Pre-master students must, at a minimum, fully understand the contents of Chapter 3 (Concepten) of the book Statistisch onderzoek met SPSS for Windows (Van Dalen & De Leede) or the contents of Chapter 11 (Introduction to hypothesis testing) of the book Managerial statistics (Keller), in order to be able to begin this course. Enrolment in Themes

In this course you work in a team of 3 students. The team is enrolled in a Theme, a research topic offered by an instructor. The instructor has selected a hypothesis, i.e., a claim about the influence of a variable on another variable. Your project in this course is writing a critical evaluation of the empirical evidence regarding that hypothesis. The instructor of the Theme will be the instructor who provides you with feedback on your assignments. The enrolment procedure is explained on the SIN-channel of this course. IBA: BAD10 Research Training + Bachelor Thesis A kick-off session will take place on Friday, 15 November, 2013 (for BA students); on Monday, 18 November, 2013 (for IBA students); and on Monday, 6 January, 2014 (for exchange students, both BA and IBA). Attendance at this session is mandatory as during this session all necessary up-to-date information that students enrolling in this course should know will be presented. By enrolling in this course you declare that you are aware of all information that was presented during this meeting. Grading

The course will be concluded with a report for grading (Bachelor Thesis). Instructors will fill out an Assessment Protocol for each thesis, will formulate a grade proposal, and will forward this to the course coordinators. The course coordinators award the grades for this course after consulting the instructor. You will pass the course if your grade is 5.5 or higher.

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Schedule for International Business Administration (IBA) students

There are five plenary lectures:

Monday, 18 November, 2013, 15.00-16.45 hrs, CT-1. Kick-off lecture For exchange students, a kick-off lecture is scheduled on Monday, 6 January, 2014, 15:00-16:45 hrs, CB-5.

Thursday, 21 November, 2013, 13.00-14.45 hrs, LB-097. Principles of inferential statistics

This lecture covers the statistical principles that are assumed to be known and understood when you begin the Research Training & Bachelor Thesis course. This lecture is important for pre-master students and for students who have not yet successfully completed the Applied business methods course.

Wednesday, 8 January, 2014, 12.00-13.45 hrs, CB-1. Critical evaluation of a research report This lecture covers the skills needed for successfully completing (and practiced in) Assignments 1 and 2 of the course.

Wednesday, 12 February, 2014, 13.00-14.45 hrs, CT-1. Critical synthesis of results of multiple studies (meta-analysis) This lecture covers the skills needed for successfully completing (and practiced in) Assignments 3 and 4 (as well as Assignments 7 and 8) of the course.

Wednesday, 9 April, 2014, 13.00-14.45 hrs, LB-097. Designing and conducting your own study This lecture covers the skills needed for successfully completing (and practiced in) Assignments 5 and 6 of the course. Schedule deadlines and feedback sessions

Assignment Week Deadline Feedback session

Pre-assignment 3 13 January, 8AM -

Assignment 1 4 20 January, 8AM 22 January

Assignment 2 6 3 February, 8AM 5 February

Assignment 3 8 17 February, 8AM 19 February

Assignment 4 10 3 March, 8AM 5 March

Assignment 5 16 14 April, 8AM 16 April

Assignment 6 18 28 April, 8AM 30 April

Assignment 7 20 12 May, 8AM 14 May

Assignment 8 22 26 May, 8AM 28 May

Deadline final report: 6 June, 8AM.

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Team work

The learning objectives of the Research Training course are individual, but you will design and conduct your research and write your report in a team of three students. Your success will depend to a large extent on the qualities (both in terms of academic and social skills as well as in terms of personality) of your teammates. This is why we strongly advise you

To compose your three-person team before enrolment!

To spend considerable time, from the outset of this course, on discussing o Each team members level of ambition and potential differences

between team members in this respect. o Whether there are circumstances which might hinder a team

member to fully participate in the teams work. o How you will organize your work.

To meet very frequently as a team.

To keep records of your discussions and decisions.

To openly discuss difficulties and to spend sufficient effort to find remedies.

To report unresolved difficulties in team-work immediately to your instructor.

Pre-assignment on team-work

The deliverable of this assignment is a document in which you specify your working arrangements as a team. You must specify in this document any activity by any team member during the course that might hinder full participation in the teams work (i.e., any activity that might hinder a team member to contribute about 5 full days of work to the completion of an assignment in this course and/or to attend a team meeting and/or to attend a meeting with an instructor) and how this is solved. Attach the schedule of team meetings that has been agreed. Note 1: Note that you are enrolled in a full-time day program and that it is possible

to do all work that is required for this course in office hours on times in which no other lectures or activities are scheduled. Only personal circumstances are legitimate reasons for absence, for limited availability for team-work, or for not adhering to the deadline for submission of an assignment. Note 2: By handing in this pre- assignment, you declare as a team that you know

the contents of Note 1 and that you have verified that you can meet these requirements as a team (of which your schedule of team meetings is evidence). The aim of this pre-assignment is for you as a team to lay a foundation for good team-work during the course. Your working arrangements must be adequate to achieve your ambitions and must be made explicit to your instructor. Deadline: Pre-assignment, i.e., 13 January, 2014 (IBA), or 15 January, 2014 (BA).

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Instructions for the pre-assignment on teamwork

Meet as a team and discuss your individual interests and experience, if any, in the area of the Theme.

Discuss your ambitions, both individually and as a team. Do you want to just pass this course, or do you want to achieve a high grade? Compare ambitions between team members and discuss implications of differences.

Discuss the schedule of this course and its two-week cycle. One cycle consists of 10 workdays. You must submit your assignment not later than 1pm on Day 8 of this cycle and you will get feedback on Day 10 of this cycle, after which you will work on the next assignment in the next two weeks. Each of you must be able to spend about 5 full days per cycle on this course. You must schedule both your individual work (reading, writing, etc.) and team meetings in such a way that your team functions adequately. Explore any potential obstacle to your teams work, such as structural obligations (e.g., paid work, voluntary work, membership of associations, family duties, etc.) and foreseeable absences. You are enrolled in a full-time day program in which none of these potential reasons for absence or for limited availability for teamwork are legitimate. That is why you must arrange team work in such a way that no one (team mates or instructor) experiences any hinder of such activities.

Decide about details such as: o How frequently you will meet in one cycle. (We advise you to have at

least two meetings, one in which the assignment is discussed and a work plan is agreed on, and one in which team consensus is achieved on the texts that you will hand in to your instructor. Very likely you will need more meetings.)

o How team meetings will be scheduled. Decide on fixed dates and times such as a meeting on Day 1 (or on Day 10, i.e., directly after the meeting with your instructor) to discuss the next assignment and to agree on a work plan, and on Day 7 to discuss the text you are going to submit by Day 8.

o Where you will meet, e.g. in the university or at a team members home.

o How you will keep in touch with each other. Exchange mobile telephone numbers, email addresses, times that should or should not be used when contacting each other (e.g., a time in the evening after which no telephone contact must be made; a time in the morning before which no such contact should be made; a similar arrangement about weekends).

o Whether one of you will be in charge of arranging meetings or changing times and places.

o Etc.

Write a report of this meeting, in which you explicitly formulate each decision that you have made (i.e., regarding the teams ambition, schedules for meetings, etc.) and their implications for individual team members in such a way that you can use it as a reference for the duration of the course.

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General instructions for each assignment and for the Bachelor Thesis

Submit each assignment on the Assignments page of the blackboard site of your Theme.

Submit each assignment as an MS-Word or PDF document.

Title each assignment according to group number and assignment number using the following format: team1_assignment1.doc or team1_assignment1.pdf.

Add to each assignment a separate front page with the following information: o Assignment number o Your team number o The names of all team members and the hours spent per person on

the assignment o Date of submission o The following disclaimer: This document is written by [name 1],

[name 2], and [name 3], who declare that each individual takes responsibility for the full contents of the whole document. We declare that the text and the work presented in this document is original and that no sources other than mentioned in the text and its references have been used in creating it. RSM is only responsible for supervision of completion of the work but not for the contents.

Always number the pages

Always use font size 12, line spacing 1.5

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Supply Chain Management (BAD13) Course name: Supply Chain Management Course code: BAD13 Course load: 5 ECTS Term: Trimester 3 Coordinator: Prof. Marco Bijvank Lecturers: Prof. Marco Bijvank Course structure: Plenary lectures, Exercise lectures, Case assignments (individ-

ual), Final exam (multiple choice and open questions) Course schedule: Plenary lectures on Tuesdays from 13:00-14:45 (week 14-19,

week 21-23) and Friday May 16 (week 20) from 13:00-14:45 Exercise lectures on Thursday April 10 (week 15) and Thursday May 1 (week 18) from 9:00-10:45 Case feedback sessions on Wednesday May 7 (week 19) and on Wednesday June 4 (week 23) from 12:00-12:45

Course Email ID: scm-iba@rsm.nl

Course Overview

Subject and relevance Companies have over time specialized in a very limited number of business activi-ties which they consider to be their core business. By doing so, they have been able to greatly increase their expertise, innovative capabilities and process efficiency. Companies have subsequently located their operations in regions that are most suitable in terms of natural resources, labour (either cheap or high grade), sales markets etc. As a consequence, a long chain of companies is involved in the manu-facture of products. These companies have limited insight into each others opera-tions, and are often dispersed around the world. Such a situation requires that the chain of companies is effectively managed otherwise processes would falter, cus-tomers would have to be disappointed, and costs would surge. Therefore, supply chain management is vital to companies that operate in such chains. Proper plan-ning and managing of the supply chain can make the difference between a suc-cessful business and an outright failure. Progress in information technology has contributed to both the increasing need and opportunities for improved supply chain management. With IT, companies in a sup-ply chain can be connected in real-time, which allows for efficient and effective sharing of information. The course program presents cases of real-world situations calling for appropriate state-of-the-art models and solution methods for the design, planning, control and improvement of supply chain operations. The course Supply Chain Management builds on the knowledge obtained in the course Operations Management offered in Bachelor 1.

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Learning Goals

In this course students are not only encouraged to acquire the necessary knowledge, but also to develop a critical attitude to the position of firms in relation to various strategic and operational choices related to the supply chain. The course attempts to: make you conversant in the language of supply chain management; allow you to see the role of supply chain management in the overall strategy

and performance of the firm by providing a conceptual, strategic view of supply chain design and operations;

enhance your critical thinking, not only in the area supply chain management but also as a future general manager;

provide you with qualitative and quantitative tools to identify, analyze, and manage basic supply chain management issues.

At the end of the course the student should be able to: identify and use the main concepts and terminology in the domain of supply

chain management; select and use the appropriate instruments and tools to construct a supply

chain management solution for a given situation; identify and describe the needed design features of the supply chain; recognize and use the different inventory replenishment strategies to control

inventory levels; clarify and leverage the value of information sharing as assisted by information

technology for the integrated supply chain; describe and choose the correct purchasing and sourcing strategy dependent

on the features of a supply chain; design the physical distribution in a supply chain and adopt the transportation

accordingly; identify the different (strategic) constructs for parties of the supply chain to

collaborate, and to discuss and mitigate the accompanying risks; analyze cases of real world situations and develop suitable supply chain man-

agement solutions. Course Information

Pre-requisites Before taking this course it is strongly recommended that you have a firm grasp on the following concepts: The fundamentals of Operations Management; Quantitative Methods & Techniques: Statistics Setting up a strategic business plan; Some knowledge of Marketing, Information and Organizational management. Course Workload Contact hours for 10 plenary lectures 20 hours Contact hours for 2 exercise lectures 4 hours Contact hours for the case feedback sessions 2 hours

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Case assignments (2 times 12 hours) 24 hours Self-study 90 hours Total course load 140 hours Teaching Methods The course consists of 10 two-hour plenary sessions for lectures, 2 two-hour ses-sions to practice numerical exercises, and 2 one-hour sessions for feedback on the case assignments. The main objective of the lectures is to give you directions, guidelines and context for preparation and study. This objective will be achieved by explaining concepts, giving you industry examples, and in-class practice questions. The material covered in these sessions will also be tested on the exam. Two Written Case Assignments

There are two written case based assignments. The average grade over the two case assignments counts for 25% of the course grade. For the grading of these cases and the exact weights of the case grades, please refer to the section As-sessment and Examinations below. For each case assignment you need to answer a number of questions regarding the corresponding case and possibly some additional readings. Each assignment needs to be submitted electronically before its deadline, which is announced in the schedule below. Although you are encouraged to work with a study group in discussing and complet-ing the assignments, the reports need to be submitted individually. Duplicated and/or group work will be considered as a case of fraud and/or plagiarism, and it will be reported to the Examination Board. According to article 1.2 of the Rules and Guidelines 2013-2014, fraud is defined as: the action or negligence of a student as a result of which it is impossible, entirely or in part, to form a correct judgment con-cerning his/her knowledge, insight and skills. This implies also that the (digital) providing of a document to a fellow student can be labeled as fraud, if this fellow student copies the entire document or parts thereof. In other words, students who distribute information can be punished as well. Lecture Schedule All plenary lectures will be delivered on Tuesdays from 13:00-14:45 (week 14-19, week 21-23) with an exception in week 20 during which the lecture is scheduled at Friday May 16 from 13:00-14:45. The exercise lectures will be taught on Thursday April 10 (week 15) from 9:00-10:45 and Thursday May 1 (week 18) from 15:00-16:45. The case feedback sessions will be delivered on Wednesday May 7 (week 19) and on Wednesday June 4 (week 23) from 12:00-12:45. The PowerPoint slides of the lectures will be published on the Blackboard site of this course. This is a tentative course schedule. Any changes will be announced on Blackboard.

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Week Lecturers Topic Literature

Chapters of book

14 Bijvank Course information Introduction to SCM Supply chain integration

Course manual Ch 1 Ch 6

15 Bijvank Inventory management and risk pooling Ch 2

15 Bijvank Exercise Lecture

Assignment I: Case 1 consult Blackboard for details Deadline: Monday April 21 (week 17) at 8:00 am

16 Bijvank Network planning Facility logistics

Ch 3

17 Bijvank The value of information Ch 5

18 Bijvank Supply contracts Strategic alliances

Ch 4 Ch 8

18 Bijvank Exercise Lecture

19 Bijvank Distribution strategies Ch 7

19 Bijvank Feedback on Case 1

Assignment II: Case 2 consult Blackboard for details Deadline: Monday May 19 (week 21) at 8:00 am

20 Bijvank Procurement and outsourcing strategies Global logistics and risk management

Ch 9 Ch 10

21 Bijvank Coordinated product & supply chain design Ch 11

22 Bijvank Customer value Smart pricing

Ch 12 Ch 13

23 Bijvank IT and business processes Technology standards

Ch 14 Ch 15

23 Bijvank Feedback on Case 2

Required Literature

Simchi-Levi, D., Kaminsky, P. and Simchi-Levi, E. (2009), Designing and man-aging the supply chain, 3rd ed., McGraw-Hill Irwin, ISBN 978-007-127097-7

Additional literature as indicated on Blackboard Class materials (slides, notes, etc.) Office Hours

Prof. M. Bijvank: every Tuesday at 17:00-17:45 in office T10-36 (except May 13) or by appointment

Secretariat: Mrs. C. Meesters, office T10-25, Phone: 010-4081719, e-mail: cmeesters@rsm.nl

Course E-mail Address

For questions regarding the course organization or course content, any of the as-signments or the final exam, you can also send an email to: scm-iba@rsm.nl.

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Examination Dates

Final Examination: Tuesday, June 10, 2014 (week 24) from 9:30-12:30 in the M-building. Re-sit Examination: Tuesday, July 15, 2014 (week 29) from 13:30-16:30 in the M-building. Registration via Osiris required. You can register from 35 to 7 days before the

examination. Assessment and Examinations

Grading Your course grade will be determined by an assessment of your performance on: 1. A written, closed-book exam which counts for 75% of the final grade; and 2. Two written case assignments which the average counts for 25% of the final

grade. 1. The written exam will have 30 multiple choice questions, each with four alterna-tive answers, and eight open-ended questions. All questions that require any calcu-lations will appear in the open-ended questions. The multiple choice questions make up 65% of the exam grade and each open-ended question can result in 0.3-0.6 points at most (maximum of 3.5 points in total). During the exam, you may only use a non-programmable alphanumerical calculator. You need to score at least a 4.5 for your written exam to receive a grade for this

course. 2. For each of the case-based assignments you will receive a separate grade. The average over the two cases counts for 25% of your final grade. When failing to hand in (on time) one or both of the cases, your maximum grade for this course will be reduced to 8.8 or 7.5 respectively. There will be no opportunity for a re-sit for the case assignments.

The cases cannot compensate exam grades which are lower than 4.5. Minimum grade requirement According to article 5.2, paragraph 4 of the Rules and Guidelines 2013-2014: If the examination part is assessed on the basis of more than one examination, no final grade for the examination part will be calculated if one of the examination grades is lower than a 4.5. Examinations that can be taken only once per academic year, most likely practicals such as case reports and team assignments, are exempted from this rule. This means that you do not need to receive a 4.5 or higher on the cases in order to receive a grade for this course, unlike the exam. Validity of Partial Grades In accordance with the Teaching and Examination regulations 2013-2014 (article 4.2, paragraph 3): If an examination component should be tested by more than one

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examination, the term of validity of the partial result shall be limited to the academic year in which the partial examinations are taken, unless the examiner determines otherwise. In other words, all partial grades of this course are only valid for the current academic year 2013-2014, and previous results for the case assignments and written examinations are no longer valid. Students Retaking the Course

Students retaking the course must complete the assignments and exams as they are required for the current academic year. The examination for re-takers is thus based on the content and conditions that apply to the current academic year (2013-2014). Examination Perusal

The date, time and place of the perusal will be announced when the grades are published. RSM Student Representation

If you as a student have any comment about the quality of your courses, be it posi-tive or negative, please send an email to the corresponding representative or ap-proach him or her personally after the lecture. RSM SR email: feedbackI-BA@rsmsr.nl

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Sustainable RSM Student Committee

MAKING SUSTAINABILITY PERSONAL

Sustainable RSM Student Committee is a group of motivated students actively working towards a more sustainable campus. Our mission is to create awareness and action among RSMs students and faculty staff about environmental and social issues in and related to our business school. This year 27 students from over 13 different nationalities are active within our five project groups. We are a flat organisation that encourages members of the different project groups to share ideas and experiences, and to discuss important changes in the student committee with all members. We thrive on our members motivation to have a personal impact, and to inspire others to do likewise. Members engage in their pro-jects work as well as monthly active member events and general meetings. CURRENT PROJECT GROUPS ARE: Flyer Initiative: aims at discourage the use of flyers on campus. Marketing: supports our promotional and communicational efforts of sustainability on campus. Events: organises guest lectures, field trips to sustainable business operations, and events such as Earth Day and Sustainability Day. Sustainable Consulting: offers advice to organisations on how to behave in a more ethical, responsible and sustainable way and on research or promotional matters. Reducing Plastic/Paper Cups: encourages all the on-campus restaurants and cafs to reduce their usage of plastic or paper cups and promotes re-usable thermo mugs and water bottles. JOIN US, MAKE AN IMPACT. meet students with similar interest in sustainability and business. interact directly with other students and all other RSM stakeholders such as profes-sors and guest lecturers. practice your business skills. help RSM set the example for other business schools in terms of sustainability. UPCOMING: Recruitment for next years board in May 2014!

Contact us at sustainablersm@gmail.com Website: sustainable.rsm.nl (the student committee tab)

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WHAT ARE YOU GOING TO DO NEXT YEAR? Ready for a full-time committee? STAR Board As a board member you will have the unique opportunity of being at the top of an organization. You will supervise different committees, acquire leadership skills, develop a strategy and learn how to achieve your goals.

Erasmus Consultancy Project (ECP) ECP is a project which offers companies tailor-made research and consultancy services in an emerging market. In previous years, ECP has completed projects in countries such as South Korea, Mexico, India, Vietnam, Chile and Brazil. Erasmus Recruitment Days (ERD) The ERD is the largest on campus recruitment event in the Benelux. The ERD Committee is re-sponsible for the complete organization. Experience teamwork at the next level during the organ-ization of this two-week event! Not ready for a full-time committee? You can also apply for the Eurotrip; a part-time committee. Want to know more? Join our recruitment drink for Board and ECP on April 22nd and for ERD on April 17th, go to our website rsmstar.nl/recruitment, send an email to recruitment@rsmstar.nl or come by our office at T4-53 for a coffee. Application will open April 7th and the deadline is April 27th.