IBM ServicePac Post-Warranty Maintenance Services · IBM ServicePac Post-Warranty Maintenance Services Supported Products List May 22, 2012 ... Telephone access to technical support

IBM Maintenance Services –ServicePac for Warranty and Maintenance Options

© 2011 IBM Corporation

IBM ServicePac Post-Warranty Maintenance Services

Supported Products ListMay 22, 2012

ServicePac for Post-Warranty Maintenance Service

Supported Products List |May 22, 2012 © 2011 IBM Corporation2

MA ServicePacPost-warranty maintenance agreement

Overview 1 or 2-year maintenance agreement for post-warranty hardware service —

including parts and labor.

Simple, cost-effective way to add maintenance services and enhance the availability of your IBM equipment.

Choice of service levels, ranging from depot to 24x7 service.

Telephone access to technical support specialists 7 days a week, 24 hours a day.

– Expert problem determination over the phone, that can resolve up to 30 percent of service calls on the spot.

To purchase an IBM MA ServicePac, call toll free 1-888-SHOP-IBM, visit ibm.com, or contact your IBM Business Partner.



MA ServicePac or warranty service upgrade?Which service coverage is right for me? If you have an IBM machine that is out of warranty, OR you have an existing warranty

service upgrade (WSU) or maintenance agreement that is about to expire, then post-warranty maintenance (MA ServicePac) is right for you.

If you have an IBM machine that is still within its original warranty period, then you can upgrade your service with a ServicePac WSU.

– For details on Post Warranty ServicePac coverage, please visit: http://www-1.ibm.com/services/us/index.wss/so/its/a1001505

Purchase eligibility MA ServicePac may be added to a machine…

Having no present service coverage (not under warranty, no warranty service upgrade)*.

Prior to expiration of a current ServicePac WSU. Prior to expiration of a current MA ServicePac.

MA ServicePacs will not automatically renew upon expiration. To continue service, additional purchase and activation is required. The term will then be extended either one or two years (depending on length purchased) from the current MA ServicePac end date at the requested level of service. Service will not take effect until the the current MA ServicePac expires.

* IBM reserves the right to inspect any machine not under current service to verify that the machine meets acceptance criteria.



Types of service

A courier will deliver a replacement machine to you in exchange for your failed machine. IBM will ship the replacement the same day the service call was received, with next day delivery. If the service call is received after 8:00 p.m. (EST), the replacement machine will be shipped the following business day. Uninstallation of the failed machine and installation of the replacement machine is a customer responsibility. The replacement packaging will include shipping instructions on how to return the failed machine using the same carton that contained the replacement. All shipping and handling is paid for by IBM.

EasyServ exchange

A service technician will come to your location with a replacement machine and perform the equipment exchange.IBM onsite exchange (IOE)

A courier will pick up your failed equipment and deliver it to our depot repair center. Our objective is to repair it within 12 hours of arrival. Machines arriving at the depot in the morning are scheduled to be repaired and shipped back to you on the same day.

EasyServ depot repair

A service technician will come to your location for equipment repair.IBM onsite repair (IOR)

Service response* times

A service technician is scheduled to arrive at your location on the business day after we receive your call, following remote problem determination. We provide service from 8:00 a.m. to 5:00 p.m. in your local time zone, Monday through Friday, excluding IBM holidays.

9x5 next business day

A service technician is scheduled to arrive at your location within four business hours after remote problem determination is completed. We provide service from 8:00 a.m. to 5:00 p.m. in your local time zone, Monday through Friday, excluding IBM holidays. If after 1:00 p.m. it is determined that onsite service is required, you can expect the service technician to arrive the morning of the following business day. For non-critical service requests, a service technician will arrive by the end of the following business day.

9x5x4 hour

A service technician is scheduled to arrive at your location within four hours after remote problem determination is completed. We provide service around the clock, every day, including IBM holidays.24x7x4 hour

A service technician is scheduled to arrive at your location within two hours after remote problem determination is completed. We provide service around the clock, every day, including IBM holidays.24x7x2 hour

* IBM's ability to meet response times is dependent on many factors, including but not limited to parts availability, service location, service-contract terms and the time of day the service call is received.



Service option availability by hardware typeIBM's ability to meet response times is dependent on many factors, including but not limited to parts availability, service location, service-contract terms and the time of day the service call is received.

--------1 or 2 years--------IOE 9x5/next business day

--------------------EasyServ exchange

IBM Hardware TypeService Options1

--------------------IOE 9x5x4 hour

1 or 2 years----1 or 2 years--------IOE 24x7x4 hour

1 or 2 years----------------IOE 24x7x2 hour3

Exchange Options (IOE = IBM onsite exchange)

----------------1 or 2 yearsEasyServ depot repair

1 or 2 years1 or 2 years----1 or 2 years1 or 2 yearsIOR 9x5/next business day

----1 or 2 years----1 or 2 years----IOR 9x5x4 hour

1 or 2 years1 or 2 years----1 or 2 years----IOR 24x7x4 hour

1 or 2 years1 or 2 years------------IOR 24x7x2 hour3

Repair Options (IOR = IBM onsite repair)

Server peripherals2ServersMonitorsDesktops &

WorkstationsNotebooks

1 Service options may vary by machine type and/or model.2 Only non-configured server peripherals are eligible for post-warranty maintenance agreements.3 24x7x2 hour service is available in select metropolitan locations only.



Limitations of service Maintenance agreements for post-warranty hardware service will not automatically renew.

Service cannot be prorated, refunded or transferred.

ServicePac MUST BE ACTIVATED after purchase in order to use the service. Service activation is required immediately following purchase (within 30 days). Machine type, model and serial number will be necessary for activation and registration.

Prices are subject to change without notice.

Services are available for machines normally used for business, professional, or trade purposes, rather than personal, family or household purposes. Not all machine types and models are covered. If the machine problem turns out to be a Customer Replaceable Unit (CRU), IBM will express ship the part to you for quick replacement. External peripherals, such as racks, tape drives, and channel controllers, require their own, separate service coverage, they are not covered under the attached machine.

For ThinkPad® notebooks requiring LCD or other component replacement, IBM may choose to perform service at the depot repair center. Service does not cover accessories, supply items and certain parts such as batteries, frames and covers.

IBM performs hardware problem determination to the component level. For non-IBM components the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.

MA ServicePac can only be ordered for machines that were released and purchased in the United States.

MA ServicePac is available only for the machines listed in the supported products list.

Only non-configured server peripherals are eligible for post-warranty maintenance agreements.



Locations eligible for specific service options Onsite 24x7x2 hour service for servers and server peripherals will be provided within a 50-mile radius of the cities

indicated on the list below, based on zip code. The center point is identified by the zip code where city hall is located. All zip code zones that fall within a 50-mile radius of this center point will be eligible. You can determine if a location is within this 50-mile zone by entering the zip code of the location in question, and the nearest zip code from the list below, by using Zip Find. Zip Find can be found on the Internet at: http://zipfind.net/

San Antonio, TX 78205San Diego, CA 92101San Francisco, CA 94102San Jose, CA 95110Seattle, WA 98104St. Louis, MO 63103St. Paul, MN 55102St. Petersburg, FL 33731Syracuse, NY 13202Tacoma, WA 98402Tampa, FL 33602Toledo, OH 43604Virginia Beach, VA 23456Washington, DC 20001West Palm Beach, FL 33402Wilmington, DE 19801

Nashville, TN 37201New Orleans, LA 70112New York, NY 10007Newark, NJ 07102Norfolk, VA 23510Oklahoma City, OK 73102Omaha, NE 68183Orlando, FL 32801Philadelphia, PA 19107Phoenix, AZ 85003Pittsburgh, PA 15219Portland, OR 97204Providence, RI 02903Raleigh, NC 27602Richmond, VA 23219Rochester, NY 14614Sacramento, CA 95814Salt Lake City, UT 84111

Denver, CO 80202Detroit, MI 48226Fort Worth, TX 76102Greensboro, NC 27402Harrisburg, PA 17101Hartford, CT 06103 Honolulu, HI 96813Houston, TX 77002Indianapolis, IN 46204Jacksonville, FL 32202Kansas City, MO 64106Las Vegas, NV 89101Los Angeles, CA 90012Louisville, KY 40202Memphis, TN 38103Miami, FL 33133Milwaukee, WI 53202Minneapolis, MN 55415

Akron, OH 44308Albuquerque, NM 87103Allentown, PA 18101Atlanta, GA 30335Austin, TX 78767Baltimore, MD 21202Baton Rouge, LA 70816Birmingham, AL 35203Boston, MA 02108Bridgeport, CT 06604Buffalo, NY 14202Charlotte, NC 28202Chicago, IL 60602Cincinnati, OH 45202Cleveland, OH 44114Columbia, SC 29201Columbus, OH 43215Dayton, OH 45401



Supported products, part numbers and pricing

Updates are highlighted and underlined in blue. Deleted items are highlighted in red. * Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. M For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document.

$169$199$321$388

69P938069P938196P207496P2075

1 YR depot repair1 YR IOR 9x5/next day2 YR depot repair2 YR IOR 9x5/next day

All1829, 1830, 1831, 1832, 1833, 1834, 1836, 1840, 1841, 1842, 1846, 1847, 1848, 1849, 1850, 1858, 1859, 1860, 1861, 1862, 1863, 1864, 1865, 1870, 1871, 1872, 1873, 1874, 1875, 1876, 1958, 2366, 2367, 2369, 2370, 2371, 2372, 2373, 2374, 2375, 2376, 2378, 2379, 2382, 2386, 2525, 2526, 2528, 2621, 2629, 2633, 2635, 2636, 2641, 2643, 2645, 2646, 2651, 2652, 2654, 2655, 2656, 2657, 2658, 2659, 2660, 2663, 2664, 2668, 2669, 2672, 2673, 2676, 2677, 2678, 2679, 2681, 2682, 2683, 2686, 2687, 2722, 2724, 2877, 2878, 2883, 2884, 2885, 2887, 2888, 2889, 2894, 2895, 2896, 2897, 3547, 9547, 9548, 9549

ThinkPad i Series™ 1200, i Series 1300, ThinkPad R50, R50e, T30, X40, T42, G40, 240, i Series 1400, i Series 1500, 390, 390e, i17xx, 310, 365, 380, 560, 570, 600, 760, 770, A20m, A20p, A21e, A21m, A21p, A22, A22e, A22m, A22p, A30, A31, A31p, Dock, Dock II, G41, G41 Express, i Series 1700, Mini-Dock, R30, R31, R32, R50p, R51, R52, SelectaDock, T40, T40p, T41, T41p, T43, T43p, Express T43, Express T43p, TransNote, X20, X21, X22, X23, X24, X30, X31, X41

$169$199

69P938069P9381

1 YR depot repair1 YR IOR 9x5/next day

All2670ThinkPad R50e

Mobile

Equipment Type List PriceServicePac Part Number

Service DescriptionModel Number*

Machine Type




Updates are highlighted and underlined in blue. Deleted items are highlighted in red. * Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document.

$113$153$170$198$270$296

69P935069P935169P935296P207696P207796P2078

1 YR IOR 9x5/next day1 YR IOR 9x5x4 hour1 YR IOR 24x7x4 hour2 YR IOR 9x5/next day2 YR IOR 9x5x4 hour2 YR IOR 24x7x4 hour

All6058, 6059, 6263, 6266, 6268, 6269, 6270, 6275, 6277, 6278, 6280, 6282, 6285, 6287, 6288, 6339, 6341, 6342, 6345, 6347, 6349, 6350, 6560, 6561, 6562, 6563, 6564, 6565, 6574, 6578, 6579, 6581, 6584, 6586, 6588, 6589, 6591, 6594, 6644, 6645, 6646, 6648, 6649, 6792, 6793, 6794, 6823, 6825, 6830, 6831, 6832, 6833, 6838, 6840, 6841, 6862, 6875, 6876, 6877, 6885, 6886, 6887, 6892, 8084, 8086, 8087, 8088, 8089, 8141, 8142, 8143, 8144, 8145, 8146, 8147, 8171, 8172, 8173, 8183, 8184, 8185, 8187, 8188, 8189, 8190, 8191, 8193, 8194, 8301, 8305, 8306, 8307, 8308, 8310, 8313, 8317, 8319, 8320, 8413, 8414, 8415, 8416, 8417, 8419, 8420, 8422, 8424, 8429, 8432

NetVista A20, A20i, A21, A30, A40, A40i, A40p, A60, A60i, S40, S40P, S42, X40, X41

PC 300, 300 GI, 300GL, 300PL, 300XL, 350, 360, 365, 730, 750

ThinkCentreTM A30, A50, A50p, A51, A51p, M50, M51, S50, S51

$84$113$152$205

69P935669P935796P207996P2080

1 YR IOR 9x5/next day1 YR IOR 9x5x4 hour2 YR IOR 9x5/next day2 YR IOR 9x5x4 hour

All2254, 2257, 2283, 2292, 6336, 6337, 8085, 8090, 8148, 8195, 8198, 8199, 8311, 8315, 8423, 8427, 8433

NetVista A21, A21i, A22, A22p, X41

ThinkCentre A30, A50p

Desktops



Machine Type





$59$89

$112$169

69P935869P935996P208196P2082

1 YR IOE 9x5/next day1 YR IOE 24x7x4 hour2 YR IOE 9x5/next day2 YR IOE 24x7x4 hour

All6331E54

$200$300$380$570

69P936269P936396P208396P2084


All6547G72, G74

All2248UV-N Color Monitor

All6333E51

00N6540G42

02N6541G51

301 313 3336543G41, G50

00N 40N 4AN 86U 0AN B2N

6546G52, G54

All6553P50

Monitors


Service DescriptionModel Number*Machine Type




AB19418ThinkVision L150

All9493T56A

AG1 AG4 AW1 AW4 HG2 HW2

9511T54

All9512TFT Flat Panel

All6332E74

$130$195$247$371

69P936869P936996P208996P2090


All6656T560

Q0E Q0N6546G52, G54

AB1 AC1 AK1 AW1 HB1 HK1

6636ThinkVision L150p

All6653TFT

All9513T55A, T55D

$69$104$131$198

69P936669P936796P208796P2088


All6517E74M

All6548G76

All6550P76

All6554P70

All6556P72

All6639P77

Equipment Type List Price

ServicePac Part Number


Updates are highlighted and underlined in blue and deleted items are in red * Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document.




$89$134 $169$255

69P937269P937396P208596P2086


$79$119$150$226

69P937069P937196P209196P2092

1 YR IOE 9x5/next day1 YR IOE 24x7x4 hour2 YR IOE 9x5/next day2 YR IOE 24x7x4 hourAll6634E94, G97

All6549G94, G96

All6557P92

All6651P77

All6558P202








$507$761 $963

$1,446

69P9378 69P937996P209996P2100


A03 A139516TFT Flat Panel

$360$540$684

$1,026

69P937669P9377 96P209796P2098


HB79419ThinkVisionL191p

HB0 HC96736ThinkVision L200p

TG1 TW19511T54

AG1 AG6 AW1 AW6 DG09497T86

AG1 AW19519T85A

AG1 AW19495T74A

AB99329ThinkVisionL190

$260$390$494$741

69P937469P937596P209396P2094


All2704ThinkVisionL190p

AC09818ThinkVision L170

All6637T710 Flat Panel

HG2 HW26658T84

HG2 HW26657TFT

AB0 ACO AK0 HB0 HK0 LB16734ThinkVision L170, L170p

HB99180Monitor L180p

HB0 HBN HW0 HWN9494T860

DG0 DG1 DG2 DW0 DW1 DW2

9519T85D






$200$270$300$450$390$527$585$878

84Y241084Y241184Y241284Y241384Y241484Y241584Y241684Y2417

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite repair 9x5 4 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

All Models1910BladeCenter HX5

$158$210$236$352

81Y048881Y048981Y049081Y0491

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)

All Models2419Uninterruptible Power Supply

$560$756$840

$1,260$1,064$1,436$1,596$2,394

12X702512X702612X702712X702812X702912X703012X703112X7032


All Models0793BladeCenter QS22

Servers (MA = Maintenance Agreement)

Equipment Type

List PriceServicePac Part Number


Machine Type





$560$756$840

$1,260$1,064$1,436$1,596$2,394

12X702512X702612X702712X702812X702912X703012X703112X7032


All Models3020BladeCenter PN41

$134$180$200$300$263$353$392$588

91Y728891Y728991Y729091Y729191Y729291Y729391Y729491Y7295


All Models2583X3100 M4

$94$126$140$210$184$247$274$412

91Y726691Y726791Y726891Y726991Y727091Y727191Y727291Y7273





Machine Type





$154$207$230$345$293$394$437$656

81Y096081Y096181Y096281Y096381Y096481Y096581Y096681Y0967


All Models4251, 4252System x3250 M3

$267$360$400$520$702$780

91Y546691Y546791Y546891Y546991Y547091Y5471

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite repair 9x5 4 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)

All Models5396Uninterruptible Power Systems

$113$153$170$198$270$296

69P935069P935169P935296P207696P207796P2078


All Models6893IntelliStation E Pro

$113$153$170$198$270$296

69P935069P935169P935296P207696P207796P2078


All Models6216,6836, IntelliStation E Pro, R Pro

$26$35$38$57$49$67$72

$108

54Y539554Y539654Y539754Y539854Y539954Y540054Y540154Y5402


All Models6316

6385

7913

iDataplex for Intel

iDataplex 2U

iDataplex DX360

Equipment Type



Machine Type




$274$369$410$614$521$701$779

$1,167

54Y541454Y541554Y541654Y541754Y541854Y541954Y542054Y5422


All Models6386iDataplex 3U

$220$297$330$495$429$685$760

$1,140

54Y537554Y537654Y537754Y537854Y537954Y538054Y538154Y5382


All Models6313

6389

6390, 7321, 7323, 7325, 79126388, 6391

iDataplex for Intel

iDataplex DX340

iDataplex DX360

iDataplex

$209$284$314$397$540$597

69P935369P935469P935596P213596P213696P2224


All Models6865, 6889IntelliStation Z Pro, Intellistation M Pro

$209$284$314$397$540$597

69P935369P935469P935596P213596P213696P2224


All Models6219, 6220, 6221, 6223, 6229, 6230, 6231, 6846, 6849, 6866, 6868

IntelliStation E Pro, M Pro, Z Pro

Equipment Type List PriceServicePac Part

Number


Machine Type





$209$284$314$513$597

69P935369P935469P935596P213696P2224

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite repair 9x5 4 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)

All Models6225Intellistation M Pro

$209$284$314$397$540$597

69P935369P935469P935596P213596P213696P2224


All Models6217, 6218, 6224, 9228, 9229

IntelliStation A Pro, IntelliStation Z Pro, Intellistation M Pro

$800$1,080$1,200$1,800$1,560$2,106$2,340$3,510

84Y224384Y224484Y224584Y224684Y224784Y224884Y224984Y2250


All Models7143xSeries x3850

$1,049$1,418$1,575$2,363$1,993$2,694$2,993$4,490

46D390946D391046D391146D391246D391346D391446D391546D3916


All Models8886BladeCenter S Chassis

$209$284$314$397$540$597

69P935369P935469P935596P213596P213696P2224


All Models6228, 9236Intellistation M Pro

Equipment Type

List PriceServicePac Part NumberService DescriptionModel Number*

Machine Type




$200$270$300$435$390$527$585$848

46Y039046Y039146Y039246Y039346Y039446Y039546Y039646Y0397


All Models7158System x3630 M4

$800$1,080$1,200$1,800$1,560$2,106$2,340$3,510

84Y224384Y224484Y224584Y224684Y224784Y224884Y224984Y2250



$450$608$675

$1,013$880

$1,190$1,320$1,980

88Y831788Y831888Y831988Y832088Y832188Y832288Y832388Y8324


All Models7148System X3690 X5

$450$608$675

$1,013$880

$1,190$1,320$1,980

88Y831788Y831888Y831988Y832088Y832188Y832288Y832388Y8324


All Models7147System X3690

Equipment Type



Machine Type




$910$1,229$1,365$1,820$1,729$2,335$2,594$3,458

51J924051J924151J924251J924351J924451J924551J924651J9247


All Models7163System x3755

$700$945

$1,050$1,400$1,365$1,845$2,050$2,730

91Y532691Y532791Y532891Y532991Y533091Y533191Y533291Y5333



$800$1,080$1,200$1,800$1,560$2,106$2,340$3,510

84Y224384Y224484Y224584Y224684Y224784Y224884Y224984Y2250



$150$203$225$327$293$396$439$638

00X905900X906000X906100X906200X906300X906400X906500X9066



List Price



Machine Type

Equipment Type




$800$1,080$1,200$1,800$1,520$2,050$2,280$3,420

91Y558391Y558491Y558591Y558691Y558791Y558891Y558991Y5590


All Models7200Smart Analytics Rack

$480$648$720

$1,080$936

$1,264$1,404$2,106

00A435800A435900A436000A436100A436200A436300A436400A4365



$200$270$300$450$390$527$585$878

84Y241084Y241184Y241284Y241384Y241484Y241584Y241684Y2417



$800$1,080$1,200$1,800$1,560$2,106$2,340$3,510

84Y224384Y224484Y224584Y224684Y224784Y224884Y224984Y2250



List Price



Machine Type

Equipment Type




$134$180$200$290$261$351$390$566

46Y053246Y053346Y053446Y053546Y053646Y053746Y053846Y0539


All Models7906Flex System X220

$260$351$390$585$494$684$760

$1,110

00A438900A439000A439100A439200A439300A439400A439500A4396


All Models7875BladeCenter HS23

$200$270$300$450$390$527$585$878

84Y241084Y241184Y241284Y241384Y241484Y241584Y241684Y2417



List Price



Machine Type

Equipment Type





$162$217$242$362$308$412$460$688

46D409946D410046D410146D410246D410346D410446D410546D4106



$525$709$788

$1,050$998

$1,347$1,497$1,995

51J913251J913351J913451J913551J913651J913751J913851J9139



$825$550$367$495

$1,073$1,609

$965$716

00A445400A445300A445100A445200A445700A445800A445600A4455

1 Year Onsite Repair 24x7 2 Hour Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite repair 9x5 4 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)


$450 $600 $675 $945 $878

$1,170 $1,316$1,843

00A442000A442100A442200A442300A442400A442500A442600A4427



Equipment Type



Machine Type



$150$200$225$335$285$380$425$635

44T609044T609144T609244T609344T609444T609544T609644T6097



$450$600$675$900$855

$1,140$1,283$1,710

91Y553991Y554091Y554191Y554291Y554391Y554491Y554591Y5546


N21, 2X,N41, N4X,N51,N5XN61 N6X

7949Smart Analytics 5600

$3,996$5,328$6,000$7,998$7,800

$10,400$11,700$15,600

91Y556191Y556291Y556391Y556491Y556591Y556691Y556791Y5568


N31N3X

7949Smart Analytics 5600

$350 $473$525$788$665$899$998

$1,497

69P939869P939969P940069P940196P211796P211896P211996P2120


All Models7948, 8480, 8647, 8648, 8649

System x3450xSeries 205, 225, 226

Equipment Type







$350 $473$525$788$665$899$998

$1,497

69P939869P939969P940069P940196P211796P211896P211996P2120


All Models8478, 8479, 8645, 8646

xSeries 200, 220

$476$643$714

$1,071$904

$1,222$1,357$2,035

69P938269P938369P938469P938596P210196P210296P210396P2104


All Models8476, 8644, 8655, 8657, 8740, 8750

Netfinity 3000, 3500BladeCenter HT

$350 $473$525$665$899$998

69P939869P939969P940096P211796P211896P2119


All Models8638, 8639PC Server 315, SE310

$134$180$200$290$261$351$390$566

00X909000X909100X909200X909300X909400X909500X909600X9097


All Models8038BladeCenter HS23E




Machine Type




$1,049$1,418$1,575$2,363$1,993$2,694$2,993$4,490

69P938669P938769P938869P938996P210596P210696P210796P2108


All Models8640, 8656, 8658, 8659, 8660, 8661, 8662, 8664, 8682

PC Server 320, 330Netfinity 4500R xSeries 340NetFinity 5100 xSeries 150, 230NetFinity 5000 Rack MountedNetFinity 5500 M10 Rack MountedNetFinity 5500 M20 Rack MountedNetFinity 5600 xSeries 240NetFinity 6000R xSeries 350

$158$213$236$355$300$405$448$675

41W931941W932041W932141W932241W932341W932441W932541W9326


All Models4347, 8486xSeries 3105, xSeries 100

$150$200$225$335$285$380$425$635

44T609044T609144T609244T609344T609444T609544T609644T6097


All Models79968014

BladeCenter HC10BladeCenter HS12






$350 $473$525$788$665$899$998

$1,497

69P939869P939969P940069P940196P211796P211896P211996P2120


All Models4363436579467944797884918490

System x3200xSeries 3250System x3550 M2System x3550 M3System x3550xSeries 306mxSeries 206m

$560$756$840

$1,260$1,064$1,436$1,596$2,394

12X702512X702612X702712X702812X702912X703012X703112X7032


All Models7972BladeCenter LS41

$476$643$714

$1,071$904

$1,222$1,357$2,035

69P938269P938369P938469P938596P210196P210296P210396P2104


All Models8267, 8720, 8730,8852

BladeCenter T

BladeCenter H

$1,049$1,418$1,575$2,363$1,993$2,694$2,993$4,490

69P939069P939169P939269P939396P210996P211096P211196P2112


All Models8651, 8665, 8666, 8680, 8685

Netfinity 7000NetFinity 7600 xSeries 250NetFinity 7100NetFinity 7000 M10 Rack MountedxSeries 255


Number


Machine Type



$1,049$1,418$1,575$2,363$1,993$2,694$2,993$4,490

69P939069P939169P939269P939396P210996P211096P211196P2112


All Models8651, 8665, 8666, 8680, 8685

Netfinity 7000NetFinity 7600 xSeries 250NetFinity 7100NetFinity 7000 M10 Rack MountedxSeries 255

$750$1,013$1,125$1,632$1,463$1,975$2,194$3,182

00X902800X902900X903000X903100X903200X903300X903400X9035



$1,049$1,418$1,575$2,363$1,993$2,694$2,993$4,490

69P939069P939169P939269P939396P210996P211096P211196P2112


All Models8865, 8866xSeries 260xSeries 3800


Number


Machine Type






$350 $473$525$788$665$899$998

$1,497

69P939869P939969P940069P940196P211796P211896P211996P2120


All Models8673, 8830, 8835xSeries 305, 335, 325

$350 $473$525$788$665$899$998

$1,497

69P939869P939969P940069P940196P211796P211896P211996P2120


All Models4362, 4364, 7969, 7984, 8482, 8485, 8836, 8848, 8849

System x3200, xSeries 3250, eServer 326m, System x3455, NetFinity 206, xSeries 206m, eServer 306, 326, 306m

$350 $473$525$788$665$899$998

$1,497

69P939869P939969P940069P940196P211796P211896P211996P2120


All Models8672xSeries 130, 135, 300, 330

$2,361$3,203$3,544$5,250$4,486$6,086$6,734$9,975

69P939469P939569P939669P939796P211396P211496P211596P2116


All Models8681 Netfinity 8500 xSeries 370


Number


Machine Type




$350 $473$525$788$665$899$998

$1,497

69P939869P939969P940069P940196P211796P211896P211996P2120


All Models1878, 1879, 1880, 1887, 6227

xSeries 306, 336, 346, 306mIntelliStation Z Pro

$476$643$714

$1,071$904

$1,222$1,357$2,035

69P938269P938369P938469P938596P210196P210296P210396P2104


All Models1881, 1886BladeCenterBladeCenter HS20

$476$643$714

$1,071$904

$1,222$1,357$2,035

69P938269P938369P938469P938596P210196P210296P210396P2104


All Models8677BladeCenter Chassis

$350 $473$525$788$665$899$998

$1,497

69P939869P939969P940069P940196P211796P211896P211996P2120


All Models8481, 8487, 8488, 8489, 8654, 8674, 8675, 8676, 8837

xSeries 200, 206, 226, 306, 130, 135, 300, 330, 335, 336



Machine Type




$473$630$709$945$899

$1,197$1,347$1,796

69P940269P940369P940469P940596P212196P212296P212396P2124


All Models7839, 738079808669, 8670, 8840

System x3500 M2, System x3500 M3System x3650xSeries 342, 345, 346

$560$756$840

$1,118$1,064$1,436$1,596$2,124

51J968351J968451J968551J968651J968751J968851J968951J9690


All Models8686xSeries 360

$400$540$600$840$790

$1,067$1,185$1,659

00X850800X850900X851000X851100X851200X851300X851400X8515


All Models8731System x Flex Node

$1,067 $1,440 $1,600 $2,240 $2,107 $2,844 $3,160 $4,424

00X853100X853200X853300X853400X853500X853600X853700X8538


All Models8721System x Flex Chassis


ServicePac Part

Number





$473$630$709$945$899

$1,197$1,347$1,796

69P940269P940369P940469P940596P212196P212296P212396P2124



$515$683$772

$1,029$979

$1,298$1,467$1,955

44J872544J872644J872744J872844J872944J873044J873144J8732



$945$1,276$1,418$1,843$1,796$2,424$2,694$3,502

69P940669P940769P940869P940996P212596P212696P212796P2128


All Models8668, 8671, 8841

Sapphire xSeries232xSeries 235xSerirs 236

$280$378$420$588$553$747$830

$1,161

00X847700X847800X847900X848000X848100X848200X848300X8484


All Models8737 Flex System x240






$945$1,276$1,418$1,843$1,796$2,424$2,694$3,502

69P940669P940769P940869P940996P212596P212696P212796P2128



$267$360$400$600$507$684$760

$1,140

84Y226084Y226184Y226284Y226384Y226484Y226584Y226684Y2267


All Models78367837

System x3400System x3400 M2

$280$378$420$630$532$718$798

$1,197

69P951369P951469P951569P951696P212996P213096P213196P2132


All Models7971, 7981, 7988, 7998, 8678, 8832, 8839, 8843, 8844

Blade Center LS21, HS20, JS21, JS12/JS22Blade ServerBlade Server HS40, HS20, JS21

$473$630$709$945$899

$1,197$1,347$1,796

69P940269P940369P940469P940596P212196P212296P212396P2124





Machine Type




$267$360$400$600$507$684$760

$1,140

84Y226084Y226184Y226284Y226384Y226484Y226584Y226684Y2267



$280$378$420$630$532$718$798

$1,197

69P951369P951469P951569P951696P212996P213096P213196P2132


All Models1883, 1884, 1885

BladeCenter HS20, HS21

$1,780$2,363$3,390$4,500

96P199096P199196P213396P2134

1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

All Models8687, 8688xSeries 440, 450

$473$630$709$945$899

$1,197$1,347$1,796

69P940269P940369P940469P940596P212196P212296P212396P2124






Machine Type





$200.00$270.00$300.00$450.00$390.00$530.00$585.00$880.00

88Y833988Y834088Y834188Y834288Y834388Y834488Y834588Y8346



$473$630$709$945$899

$1,197$1,347$1,796

69P940269P940369P940469P940596P212196P212296P212396P2124


All Models7945 7947, 7974, 7976, 7979, 7985

System x3650 M3, System x3650 M2, x3400, System x3650, System x3655

$280$378$420$630$532$718$798

$1,197

69P951369P951469P951569P951696P212996P213096P213196P2132


All Models7995, 8850, 8853

BladeCenter HS21, LS20

$200.00$270.00$300.00$450.00$390.00$530.00$585.00$880.00

88Y833988Y834088Y834188Y834288Y834388Y834488Y834588Y8346





Machine Type




$473$630$709$945$899

$1,197$1,347$1,796

69P940269P940369P940469P940596P212196P212296P212396P2124



$515$683$772

$1,029$979

$1,298$1,467$1,955

44J872544J872644J872744J872844J872944J873044J873144J8732


All Models8863eServer 366

$560$756$840

$1,118$1,064$1,436$1,596$2,124

51J968351J968451J968551J968651J968751J968851J968951J9690


All Models88648877

xSeries 3850, System x3755

Equipment Type

List PriceServicePac Part

Number


Machine Type





$2,518$3,402$3,780$5,018$4,784$6,464$7,182$9,534

96P267996P268096P268196P268296P268396P268496P268596P2686


All Models8870, 8855 System x3950xSeries 455

$2,518$3,402$3,780$5,018$4,784$6,464$7,182$9,534

96P267996P268096P268196P268296P268396P268496P268596P2686


All Models8872, 8878xSeries 460xSeries 3950

$1,259$1,701$1,890$2,520$2,392$3,232$3,591$4,788

10N306910N307010N307110N307210N307310N307410N307510N3076


All Models7141, 7233, 8874, 8879

System x3850, System x3850 M2, x3950 M2, xSeries 460, xSeries 3950



Machine Type

Equipment Type





$600$756$900

$1,080$1,139$1,435$1,708$2,050

40M682840M682940M683040M683140M683240M683340M683440M6835


All Models9123eServer OpenPower 710

$900$1,128$1,356$1,620$1,708$2,141$2,574$3,075

38R358338R358438R358538R358638R358738R358838R358938R3590


All Models9124OpenPower Server

$350$473$525$788$665$899$998

$1,497

56Y623156Y623256Y623356Y623456Y623556Y623656Y623756Y6238


All Models9234x7200 SW

$525$709$788

$1,181$998

$1,347$1,497$2,244

56Y598656Y598756Y598856Y598956Y599056Y599156Y599256Y5993


All Models9233Smart Cube x7200



Machine Type

Equipment Type




$210$284$315$473$399$540$599$899

51J907951J908051J908151J908251J908351J908451J908551J9086


All Models4190, 419478707871

79017902

System x3250 M2BladeCenter HS22BladeCenter HS22VBladeCenter LS22BladeCenter LS42

$322$435$483$725$612$827$918

$1,378

51J910251J910351J910451J910551J910651J910751J910851J9109


All Models4192, 4193System x3350

$147$198$220$330$287$387$429$644

51J905651J905751J905851J905951J906051J906151J906251J9063


All Models4367, 43687327, 7328

System x3200 M2System x3200 M3


Number


Machine Type

Equipment Type





$403$765$578

$1,100

91Y860191Y860291Y859991Y8600

1 Year Onsite Repair 9x5 Next Business Day Response+HD (MA)2 Year Onsite Repair 9x5 Next Business Day Response+HD (MA)1 Year Onsite Repair 24x7 4 Hour Response+HD (MA)2 Year Onsite Repair 24x7 4 Hour Response+HD (MA)

All Models1887xSeries 306m

$242$459$347$645

91Y851091Y851191Y850891Y8509



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



Servers HDDR (MA = Maintenance Agreement)

Equipment Type

List Price



Machine Type





$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$178$341$254$485

91Y863091Y863191Y862891Y8629



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



List Price



Machine Type

Equipment Type





$498$976$723

$1,416

91Y857491Y857591Y857291Y8573



$884$1,728$1,284$2,508

91Y853891Y853991Y853691Y8537



$884$1,728$1,284$2,508

91Y853891Y853991Y853691Y8537



$244$477

91Y861591Y8616

1 Year Onsite Repair 24x7 4 Hour Response+HD (MA)2 Year Onsite Repair 24x7 4 Hour Response+HD (MA)


$498$976$723

$1,416

91Y857491Y857591Y857291Y8573



$1,448$3,000$2,079$3,779

91Y854791Y854891Y854591Y8546





Machine Type

Equipment Type





$1,047$2,200$1,502$2,794

91Y856591Y856691Y856391Y8564



$784$1,533$1,134$2,218

91Y855691Y855791Y855491Y8555



$884$1,728$1,284$2,508

91Y853891Y853991Y853691Y8537



$498$976$723

$1,416

91Y857491Y857591Y857291Y8573



$195$381$270$527

00X906900X907000X906700X9068



$270$527$370$722

46Y040046Y045446Y039846Y0399



List Price



Machine Type

Equipment Type





$224$438$324$633

91Y859291Y859391Y859091Y8591



$171$335$244$477

91Y850191Y850291Y861591Y8616



$1,448$3,000$2,079$3,779

91Y854791Y854891Y854591Y8546


All Models7233System x3850 M2, x3950 M2

$224$438$324$633

91Y859291Y859391Y859091Y8591



$244$477

91Y861591Y8616

1 Year Onsite Repair 24x7 4 Hour Response+HD (MA)2 Year Onsite Repair 24x7 4 Hour Response+HD (MA)


List Price

ServicePac Part

Number


Machine Type

Equipment Type





$792$1,544

$552$1,076

00A436600A436700A436800A4369


All Models7383System X3500 M4

$291$555$424$808

91Y860691Y860791Y860491Y8605



$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



$291$555$424$808

91Y860691Y860791Y860491Y8605



$291$555$424$808

91Y860691Y860791Y860491Y8605



$291$555$424$808

91Y860691Y860791Y860491Y8605



List Price

ServicePac Part

Number


Machine Type

Equipment Type




$242$459$347$645

91Y851091Y851191Y850891Y8509



$242$459 $347$645

91Y851091Y851191Y850891Y8509



$429$836$299$570

00A439700A439800A439900A4400

1 Year Onsite Repair 24x7 4 Hour Response+HD (MA)2 Year Onsite Repair 24x7 4 Hour Response+HD (MA)1 Year Onsite Repair 9x5 Next Business Day Response+HD (MA)2 Year Onsite Repair 9x5 Next Business Day Response+HD (MA)


$224$438$324$633

91Y863291Y863391Y849991Y8500



$224$438$324$633

91Y863291Y863391Y849991Y8500



$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



$242$459$347$645

91Y851091Y851191Y850891Y8509


All Models78707871

BladeCenter HS22BladeCenter HS22V

List Price



Machine Type

Equipment Type




$422$823$605

$1,180

00A446100A446200A445900A4460



$743 $1,449

$518

$1,011

00A442800A442900A443000A4431



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600


All Models79447946


$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582


All Models79457947


$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$204 $398 $270 $527

46Y0542 46Y0543 46Y0540 46Y0541


All Models7906Flex System x220


Number


Machine Type

Equipment Type




$403$765 $578

$1,100

91Y860191Y860291Y859991Y8600


All Models7969eServer 326m

$322$612$462$840

91Y851991Y852091Y851791Y8518



$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



List Price



Machine Type

Equipment Type




$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



$1,087$2,065$1,560$2,834

91Y863691Y863791Y863491Y8635



$322$612$462$840

91Y851991Y852091Y851791Y8518



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600




Number


Machine Type

Equipment Type





$174$333$249$473

91Y852891Y852991Y852691Y8527


All Models7996BladeCenter HC10

$322$612$462$840

91Y851991Y852091Y851791Y8518



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$322$612$462$840

91Y851991Y852091Y851791Y8518


All Models7998BladeCenter JS12/JS22

$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



List Price

ServicePac Part

Number


Machine Type

Equipment Type





$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$204 $398 $270 $527

46Y0341 46Y0547 00X9098 00X9099


All Models8038BladeCenterHS23E

$174$333$249$473

91Y852891Y852991Y852691Y8527



$174$333$249$473

91Y852891Y852991Y852691Y8527



List Price



Machine Type

Equipment Type




$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600


All Models8482Netfinity 206

List Price

ServicePac Part

Number


Machine Type

Equipment Type





$403$765$578

$1,100

91Y860191Y860291Y859991Y8600


All Models8638PC Server 315

$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600


All Models8639SE310

$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



List Price

ServicePac Part

Number


Machine Type

Equipment Type





$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



List Price

ServicePac Part

Number


Machine Type

Equipment Type





$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600


All Models8654xSeries 130,135, 300, 330

$1,087$2,065$1,560$2,834

91Y863691Y863791Y863491Y8635



$1,087$2,065$1,560$2,834

91Y863691Y863791Y863491Y8635


All Models8668Sapphire xSeries232

List Price

ServicePac Part

Number


Machine Type

Equipment Type





$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



List Price

ServicePac Part

Number


Machine Type

Equipment Type





$640$1,263

$440$868

00X851600X851700X851800X8519


All Models8731System x Flex Node

$448$885$308$608

00X848500X848600X848700X8488



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$820$1,600$1,195$2,331

00X903800X903900X903600X9037



$322$612$462$840

91Y851991Y852091Y851791Y8518


All Models8678Blade Server

$644$1,224

$924$1,680

91Y864491Y864591Y864291Y8643



List Price



Machine Type

Equipment Type




$322$612$462$840

91Y851991Y852091Y851791Y8518


All Models8832Blade Server

$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$322$612$462$840

91Y851991Y852091Y851791Y8518


All Models8839Blade Center HS40

$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



List Price

ServicePac Part

Number


Machine Type

Equipment Type





$1,087$2,065$1,560$2,834

91Y863691Y863791Y863491Y8635



$322$612$462$840

91Y851991Y852091Y851791Y8518



$322$612$462$840

91Y851991Y852091Y851791Y8518


All Models8844Blade Center JS21

$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600



$403$765$578

$1,100

91Y860191Y860291Y859991Y8600


All Models8849eServer 306m

List Price

ServicePac Part

Number


Machine Type

Equipment Type




$592$1,126

$849$1,542

91Y864091Y864191Y863891Y8639



$544$1,034

$780$1,418

91Y858391Y858491Y858191Y8582



$322$612$462$840

91Y851991Y852091Y851791Y8518


All Models8850Blade Center LS20

$592$1,126

$849$1,542

91Y864091Y864191Y863891Y8639



$322$612$462$840

91Y851991Y852091Y851791Y8518



List Price

ServicePac Part

Number


Machine Type

Equipment Type





$1,448$3,000$2,079$3,779

91Y854791Y854891Y854591Y8546



$644$1,224

$924$1,680

91Y864491Y864591Y864291Y8643



$644$1,224

$924$1,680

91Y864491Y864591Y864291Y8643



$1,206$2,292$1,732$3,224

91Y848891Y848991Y848691Y8487


All Models8886BladeCenter S Chassis

$1,448$3,000$2,079$3,779

91Y854791Y854891Y854591Y8546



List Price

ServicePac Part

Number


Machine Type

Equipment Type





$800$1,080$1,440$1,560$2,106$2,340$2,808

91Y881491Y881591Y881691Y881791Y881891Y881991Y8820

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 9x5 4 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

013 HC304468100R Bundle

$7,50041E88311 Year Onsite Repair 24x7 4 Hour Response (MA)HC5 HC6 015 016

04468100R Bundle

$1,20041E88471 Year Onsite Repair 24x7 4 Hour Response (MA)HC3 HC4 013 014

04468100R Bundle

$70041E88431 Year Onsite Repair 24x7 4 Hour Response (MA)015 016 021 HC6 HC7 HCA

0445Switch Enclosure Option

$1,80041E88461 Year Onsite Repair 24x7 4 Hour Response (MA)003 019 013 020 HC4 HC8

0445Spine Line Card Option

$1,20041E88471 Year Onsite Repair 24x7 4 Hour Response (MA)004 014 HC50445Spine Thru Modules Option

$1,50041E88451 Year Onsite Repair 24x7 4 Hour Response (MA)002 012 HC30445Spine Enclosure Option

$1,50041E88441 Year Onsite Repair 24x7 4 Hour Response (MA)001 011 HCB0445Switch Enclosure Option

Server Clusters (MA = Maintenance Agreement)(Please note: Customers MUST purchase base model machine type ServicePac (i.e.41E8810) when selecting Option ServicePac(s) coverage.


ServicePac Part

Number


Machine Type





$1,199$1,620$2,160$2,338$3,159$3,510$4,212

91Y883191Y883291Y883391Y883491Y883591Y883691Y8837


017 HC704468100R Bundle

$1,80041E88391 Year Onsite Repair 24x7 4 Hour Response (MA)017 018 HC7 HC8

04468100R Bundle

$2,50041E88341 Year Onsite Repair 24x7 4 Hour Response (MA)011 HC40448OPTION Cyclades 48-port Terminal Server

$1,80041E88461 Year Onsite Repair 24x7 4 Hour Response (MA)012 HC3044848 Port Terminal

$1,20041E88471 Year Onsite Repair 24x7 4 Hour Response (MA)015 HC8 021 025 HCE HCJ

0449288-port DDR IB Switch Bundle

Equipment Type



Machine Type





$70041E88431 Year Onsite Repair 24x7 4 Hour Response (MA)010 HC3 011 HC4 012 HC5 013 HC6 014 HC7 016 HC9 017 HCA 018 HCB 019 020 026 027 028 029 HCC HCD HCK HCL HCM HCN

0449IB Switch Bundle Option

$80068Y53971 Year Onsite Repair 9x5 Next Business Day Response (MA)022 HCF0449IB Switch Bundle Option

$1,66568Y53981 Year Onsite Repair 9x5 Next Business Day Response (MA)023 HCG0449IB Switch Bundle Option

$30068Y53491 Year Onsite Repair 24x7 4 Hour Response (MA)024 HCH0449IB Switch Bundle Option



Machine Type





$800$1,080$1,440$1,560$2,106$2,340$2,808

91Y884891Y884991Y885091Y885191Y885291Y885391Y8854


012 022 HC5 HCF

0563Brocade 1350 Switches

$2,50041E88341 Year Onsite Repair 24x7 4 Hour Response (MA)024 025 HCH HCJ


$30068Y53491 Year Onsite Repair 24x7 4 Hour Response (MA)017 HCA0563Brocade 1350 Switches

$7,50041E88311 Year Onsite Repair 24x7 4 Hour Response (MA)014 HC70563Brocade 1350 Switches

$4,00041E88381 Year Onsite Repair 24x7 4 Hour Response (MA)013 018 HC6 HCB 019 HCC


$1,20041E88471 Year Onsite Repair 24x7 4 Hour Response (MA)012 022 023 HC5 HCF HCG


$1,80041E88391 Year Onsite Repair 24x7 4 Hour Response (MA)010 HC30563Brocade 1350 Switches

$70041E88431 Year Onsite Repair 24x7 4 Hour Response (MA)010 HC30564Ethernet Adapter 48 port


Number


Machine Type






0724Switch Option

$17,00041E88301 Year Onsite Repair 24x7 4 Hour Response (MA)012 HC50724Switch Option

$50,00044T58141 Year Onsite Repair 24x7 4 Hour Response (MA)015 HC80724Switch Option


$4,00041E88381 Year Onsite Repair 24x7 4 Hour Response (MA)410 420 HD2 HD3

0719Ethernet Switch


0719Ethernet Switch

$2,50041E88341 Year Onsite Repair 24x7 4 Hour Response (MA)013 HC50719Ethernet Switch

$50,00044T58141 Year Onsite Repair 24x7 4 Hour Response (MA)015 HC70719Ethernet Switch



Machine Type





$70000A35251 Year Onsite Repair 24x7 4 Hour Response (MA)020 021 022023 024 025HCA HCB HCC HCDHCE HCF

0750Switch Option

$36,00000A35331 Year Onsite Repair 24x7 4 Hour Response (MA)015 018HC5 HC8

0750Switch Option

$98,00000A35351 Year Onsite Repair 24x7 4 Hour Response (MA)011 012 019HC1 HC2 HC9

0750Switch Option

$70000A35251 Year Onsite Repair 24x7 4 Hour Response (MA)020 021HCD HCE

0724Switch Option

$1,80000A35271 Year Onsite Repair 24x7 4 Hour Response (MA)016 017 HC9 HCA

0724Switch Option

$17,00000A35311 Year Onsite Repair 24x7 4 Hour Response (MA)018 HCB0724Switch Option

$4,00000A35291 Year Onsite Repair 24x7 4 Hour Response (MA)019 HCC0724Switch Option



Machine Type





$1,35041E88291 Year Onsite Repair 24x7 4 Hour Response (MA)25U 2RX 42L 42U 42X 4RX RC2 RC4

1410e1350 Cluster (Base Model)

$4,00041E88381 Year Onsite Repair 24x7 4 Hour Response (MA)046 HCZ4667iDataplex

$2,50041E88341 Year Onsite Repair 24x7 4 Hour Response (MA)005 015 030 HC6 HCH 032 HCK 034 HCM

4667Stackable Switch Option

$1,80041E88391 Year Onsite Repair 24x7 4 Hour Response (MA)035 036 037 040 HCN HCP HCQ HCT

4667Switch Option

$4,00041E88381 Year Onsite Repair 24x7 4 Hour Response (MA)044 045 HCX HCY4667Switch Router Option

$14,00041E88331 Year Onsite Repair 24x7 4 Hour Response (MA)039 043 HCS HCW4667Line Card Option

$4,00041E88381 Year Onsite Repair 24x7 4 Hour Response (MA)031 HCJ4667Switch Router Option

$14,00041E88331 Year Onsite Repair 24x7 4 Hour Response (MA)004 014 039 043 HC5 HCS HCW

4667Line Card Option

$17,00041E88301 Year Onsite Repair 24x7 4 Hour Response (MA)001 010 011 012 013 016 022 023 024 HC3 HC4 HC7 HCA HCB HCC HCG

4667Switch Chassis Bundle Option

$7,50041E88311 Year Onsite Repair 24x7 4 Hour Response (MA)002 020 038 041 042 HC8 HCR HCU HCV

4667Line Card Option

$8,00041E88321 Year Onsite Repair 24x7 4 Hour Response (MA)003 021 HC94667Line Card Option






$4,00041E88381 Year Onsite Repair 24x7 4 Hour Response (MA)031 HCJ4667Switch Router Option

$1,80041E88391 Year Onsite Repair 24x7 4 Hour Response (MA)035 036 037 040HCN HCP HCQ HCT

4667Switch Option

$1,20041E88471 Year Onsite Repair 24x7 4 Hour Response (MA)033 HCL4667C150 ENet

$50,00044T58141 Year Onsite Repair 24x7 4 Hour Response (MA)HCD4667E600/E1200 16port 10 Gig E Line card

$17,00044T58151 Year Onsite Repair 24x7 4 Hour Response (MA)HCE 0284667E300 8 port 10 Gig E Line card

$30,00044T58161 Year Onsite Repair 24x7 4 Hour Response (MA)HCF4667Force10 E600i Switch Enclosure Bundle

$1,20041E88471 Year Onsite Repair 24x7 4 Hour Response (MA)016 HC54668SMC 8024L2 24-port


$85041E88351 Year Onsite Repair 24x7 4 Hour Response (MA)0014668Switch Option

$2,50041E88361 Year Onsite Repair 24x7 4 Hour Response (MA)002 012 HC44668Switch Option


Number






$1,75041E88371 Year Onsite Repair 24x7 4 Hour Response (MA)0014669Switch Option

$4,00041E88381 Year Onsite Repair 24x7 4 Hour Response (MA)002 012 021 HCA HCB 022 HCC 026 027 HCG HCH

4669IB Switch Router Option

$1,80041E88391 Year Onsite Repair 24x7 4 Hour Response (MA)003 013 HC34669Fabric Switch Option

$2,20041E88401 Year Onsite Repair 24x7 4 Hour Response (MA)004 0144669Line Card Option

$2,50041E88361 Year Onsite Repair 24x7 4 Hour Response (MA)015 HC44669Option Chassis

$70041E88431 Year Onsite Repair 24x7 4 Hour Response (MA)022 HCB4668iDataplex

$1,20041E88471 Year Onsite Repair 24x7 4 Hour Response (MA)020 HC94668iDataplex

$30068Y53491 Year Onsite Repair 24x7 4 Hour Response (MA)019 HC84668Switch Option

$12668Y53501 Year Onsite Repair 24x7 4 Hour Response (MA)017 018 HC6 HC74668Switch Option

$2,50041E88341 Year Onsite Repair 24x7 4 Hour Response (MA)028 HCJ4669Switch Option


Number






$1,50041E88441 Year Onsite Repair 24x7 4 Hour Response (MA)025 HCF4669Switch Option

$50,00044T58141 Year Onsite Repair 24x7 4 Hour Response (MA)023 024 HCD HCE

4669IB Switch Router Option

$7,50044T58171 Year Onsite Repair 24x7 4 Hour Response (MA)HC5 0164669Voltaire ISR 9096-9288 sLB 24, 24 4X

$7,50044T58181 Year Onsite Repair 24x7 4 Hour Response (MA)017 HC64669Voltaire 9024D 24-X DDR ports Bundle

$7,50044T58191 Year Onsite Repair 24x7 4 Hour Response (MA)018 HC74669Voltaire 9024S 24-X SDR ports Bundle

$2,50041E88341 Year Onsite Repair 24x7 4 Hour Response (MA)037 HCT4669Voltaire 1350 Switches

$30068Y53491 Year Onsite Repair 24x7 4 Hour Response (MA)035 HCR4669Voltaire 1350 Switches

$7,50041E88311 Year Onsite Repair 24x7 4 Hour Response (MA)034 HCQ4669Voltaire 1350 Switches

$70041E88431 Year Onsite Repair 24x7 4 Hour Response (MA)032 033 HCN HCP 036 039 HCS HCV

4669Voltaire 1350 Switches

$4,00041E88411 Year Onsite Repair 24x7 4 Hour Response (MA)HCK 0294669Voltaire sRB-20210G 10 GbE/DDR InfiniBand

$1,20041E88471 Year Onsite Repair 24x7 4 Hour Response (MA)030 031 HCL HCM

4669Switch Option




Machine Type





$1,20041E88431 Year Onsite Repair 24x7 4 Hour Response (MA)042 043 HCY HCZ4669iDataplex

$70041E88471 Year Onsite Repair 24x7 4 Hour Response (MA)044 045 HD1 HD24669iDataplex

$1,50041E88451 Year Onsite Repair 24x7 4 Hour Response (MA)041 HCX4669Voltaire 1350 Switches

$12668Y53501 Year Onsite Repair 24x7 4 Hour Response (MA)040 HCW4669Voltaire 1350 Switches

$1,50041E88451 Year Onsite Repair 24x7 4 Hour Response (MA)038 HCU4669Voltaire 1350 Switches

$17,00041E88301 Year Onsite Repair 24x7 4 Hour Response (MA)027 HCB 037 HCM4670Cisco SFS 7012D, 7024D

$7,50041E88311 Year Onsite Repair 24x7 4 Hour Response (MA)014 016 HC8 042 HCS 043 HCT

4670Enclosure Bundle

$14,00041E88331 Year Onsite Repair 24x7 4 Hour Response (MA)040 041 HCQ HCR4670Switch Option


ServicePac Part

Number






$1,50041E88441 Year Onsite Repair 24x7 4 Hour Response (MA)030 HCE4670Enclosure Bundle

$1,20041E88471 Year Onsite Repair 24x7 4 Hour Response (MA)044 HCU46707012D/7024D

$50,00044T58141 Year Onsite Repair 24x7 4 Hour Response (MA)039 HCP46708 port 10 GbE

$2,50041E88341 Year Onsite Repair 24x7 4 Hour Response (MA)032 033 HCG HCH 035 HCK

4670Switch Option

$70041E88431 Year Onsite Repair 24x7 4 Hour Response (MA)034 HCJ4670Switch Option

$2,50041E88361 Year Onsite Repair 24x7 4 Hour Response (MA)029 031 HCD HCF4670Cisco SFS 7012/7024

$1,80041E88391 Year Onsite Repair 24x7 4 Hour Response (MA)024 HC74670e1350 Switch

$4,00041E88411 Year Onsite Repair 24x7 4 Hour Response (MA)001 015 017 HC34670Line Card Option

$2,50041E88361 Year Onsite Repair 24x7 4 Hour Response (MA)013 020 HC5 036 HCL

4670Enclosure Bundle

$4,00041E88381 Year Onsite Repair 24x7 4 Hour Response (MA)025 HC9 038 HCN4670Cisco SFS 7000D 24-port

$1,50041E88441 Year Onsite Repair 24x7 4 Hour Response (MA)028 HCC4670Enclosure Bundle

$2,50041E88361 Year Onsite Repair 24x7 4 Hour Response (MA)026 HCA4670Cisco SFS 7012D, 7024D


ServicePac Part

Number






$2,50041E88341 Year Onsite Repair 24x7 4 Hour Response (MA)050 HD14670iDataplex

$1,80041E88391 Year Onsite Repair 24x7 4 Hour Response (MA)051 HD24670iDataplex

$90,00044T58201 Year Onsite Repair 24x7 4 Hour Response (MA)HC4 0184670Enhanced Cisco 6509-E Chassis Bundle

$14,00044T58211 Year Onsite Repair 24x7 4 Hour Response (MA)HC64670Enhanced Cisco 6503-E Chassis Bundle

$1,80044T58221 Year Onsite Repair 24x7 4 Hour Response (MA)HC74670Cisco SFS 7000P24 IB Switch Bundle

$2,50041E88341 Year Onsite Repair 24x7 4 Hour Response (MA)HCV 0454670Cisco 4900M Ethernet Switch Bundle

$2,50041E88341 Year Onsite Repair 24x7 4 Hour Response (MA)HCY 0484670Cisco 3560-E 48-port Ethernet Switch Bundle

$7,50041E88311 Year Onsite Repair 24x7 4 Hour Response (MA)HCW 0464670Cisco X6716 16-port 10 GbE DFC Line Card



Machine Type

Updates are highlighted and underlined in blue. Deleted items are highlighted in red. * Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: http://www-935.ibm.com/services/us/its/html/servicepac_americas.html. . Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document.




$158$284

$1050$473$308$554$614$922

91Y620591Y620691Y620791Y620891Y620991Y621091Y621191Y6212

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 9x5 4 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

011 HC26630IBM Ethernet Switch

$188$338$375$563$367$659$731

$1,098

91Y622491Y622591Y622691Y622791Y622891Y622991Y623091Y6231



$105$189$210$315$205$369$410$614

91Y618691Y618791Y618891Y618991Y619091Y619191Y619291Y6193



Equipment Type



Machine Type





$263$473$525$788$513$922

$1,024$1,537

91Y624391Y624491Y624591Y624691Y624791Y624891Y624991Y6250



$880$1,320$1,584$2,200$1,715$2,575$3,085$4,290

91Y654391Y654491Y654591Y654691Y654791Y654891Y654991Y6550


52F G52 HC1 HC2HCD HCE

7309IBM Ethernet Switch

$2,400$3,600$4,320$6,000$4,680$7,020$8,425

$11,700

91Y656291Y656391Y656491Y656591Y656691Y656791Y656891Y6569


64F G64 HC3 HC4


Equipment Type



Machine Type





$1,088$1,632$1,959$2,720$2,125$3,185$3,825$5,310

91Y733191Y733291Y733391Y733491Y733591Y733691Y733791Y7338


BD5 BF7 BF9 BR6 HC5 HC6 HC7 HC9


$516$774$929

$1,290$1,010$1,510$1,815$2,520

91Y731291Y731391Y731491Y731591Y731691Y731791Y731891Y7319


CD8 CFC HC8 HCC


Equipment Type



Machine Type





$504$756

$1,134$958

$1,437$2,155

69P942369P942469P942596P216296P216396P2164

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

1RU 1RX 2RX HC1

1733EXP400

$106$142$158$205$201$270$300$390

14R170029R496229R496329R496429R496529R496629R496729R4968

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 9x5 4 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response

17X 19X 1NX 1RX 1UX 2NX 2UX 3RX 5RX 7RX HC1

1723Flat Panel Monitor Console Kit

Server peripherals (Only non-configured server peripherals are eligible for post-warranty maintenance agreements.)



Machine Type





$84$113$126

69P935669P935768Y5350

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)

All Models1754Console Manager

$12668Y53501 Year Onsite Repair 24x7 4 Hour Response (MA)HC11735NetBAY Console Manager

$320$480$719$608$910

$1,366

69P944269P944369P944496P218496P218596P2186

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA) 1 Year Onsite Repair 24x7 2 Hour Response (MA) 2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Onsite Repair 24x7 2 Hour Response (MA)

R161735NetBAY Console Manager

$84$113

69P935669P9357

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA)

HC1 L04 1GX 1LX 2GX 3LX 4GX 2LX

1735NetBAY Console Manager




Machine Type





$467$910

91Y981691Y9820

1 Year Onsite Repair 9x5 Next Business Day2 Year Onsite Repair 9x5 Next Business Day

All Models1756x Series Rear Door Heat Exchanger

$310$465 $698$589 $884

$1,326

69P943869P943969P944096P218096P218196P2182


RC1 86X2018IBM BladeCenter Office Enablement Kit

$1,931$2,898$4,347$3,669$5,506$8,259

69P945769P945869P945996P217496P217596P2176

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Onsite Repair 24x7 2 Hour Response (MA)

4LX HC13361Tape Library

$699$944

$1,049$1,363$1,328$1,794$1,993$2,590

38R305138R305238R305338R305438R305538R305638R305738R3058

1 Year Onsite Repair 9x5 Next Business Day Response (MA) 1 Year Onsite Repair 9x5 4 Hour Response (MA) 1 Year Onsite Repair 24x7 4 Hour Response (MA) 1 Year Onsite Repair 24x7 2 Hour Response (MA) 2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 9x5 4 Hour Response (MA) 2 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Onsite Repair 24x7 2 Hour Response (MA)

2LX HC13362Tape Autoloader




Machine Type





580$870

$1,305$1,102$1,653$2,480

69P941069P941169P941296P213796P213896P2139


1083502DLT Tape Autoloader

$525$998

69P942096P2159

1 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)

B1X3503Tape Enclosure

$289$433$649$549$823

$1,233

69P941669P941769P941896P214396P214496P2145


2RU3520EXP15 – Storage Expansion Unit

$563$1,070

69P941996P2146

1 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)

1RU3520EXP10/EXP200 – Storage Expansion

Equipment Type


Number


Machine Type





$53$79

$118$101$150$224

69P942669P942769P942896P214796P214896P2149


1RU3523Fibre Channel Hub

$930$1,395$2,094$1,767$2,651$3,979

69P942969P943069P943196P215096P215196P2152


1RU 3526Fibre Channel Controller

$525$788

$1,181$998

$1,497$2,244

69P942069P942169P942296P215996P216096P2161


1RU3530EXP 10/EXP200 -Storage Expansion Unit







$210$315$473$399$599$899

69P945169P945269P945396P215696P215796P2158


1RU EDX3531EXP300 – Storage Expansion Unit

$170$255 $383$295$440$660

69P943269P943369P943496P216596P216696P2167


0013551NetMEDIA Storage Expansion Unit

$1,155$1,733$2,599$2,195$3,293$4,938

69P945469P945569P945696P217196P217296P2173


1093600 LTO Tape Drive

$1,931$2,898$4,347$3,669$5,506$8,259

69P945769P945869P945996P217496P217596P2176


220 LXU R203600LTO Tape Drive



Machine Type





$2,216$3,324$4,069$4,210$6,314$7,731

96P222396P222996P222596P222696P222796P2228


16X 26X3607Linear Tape (option autoload)

$699$944

$1,049$1,363$1,328$1,794$1,993$2,590

38R305138R305238R305338R305438R305538R305638R305738R3058

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA) 1 Year Onsite Repair 24x7 4 Hour Response (MA) 1 Year Onsite Repair 24x7 2 Hour Response (MA) 2 Year Onsite Repair 9x5 Next Business Day Response (MA) 2 Year Onsite Repair 9x5 4 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

2LX 2SX3623LTO Tape Drive

$525$788

$1,181$998

$1,497$2,244

69P942069P942169P942296P215996P216096P2161


1UX 4UX FHX HHX

4559Tape Enclosure

$1,931$2,898$4,347$3,669$5,506$8,259

69P945769P945869P945996P217496P217596P2176


SLX4560SDLT/LTO Modular Tape Library


ServicePac Part

Number


Machine Type





$72$108$137$205

10N312110N312210N312310N3124

1 Year Onsite Exchange 9x5 Next Business Day Response (MA)1 Year Onsite Exchange 24x7 4 Hour Response (MA)2 Year Onsite Exchange 9x5 Next Business Day Response (MA)2 Year Onsite Exchange 24x7 4 Hour Response (MA)

7NU HC1493817" CRT Monitor

$137$206$260$391

10N312510N312610N312710N3128


15U HC1494215" TFT Monitor

$273$410$519$779

10N312910N313010N313110N3132



$378$567$718

$1,077

10N313310N313410N313510N3136



$378$567$718

$1,077

10N313710N313810N313910N3140



$158$213$236$355$300$405$448$675

41W931941W932041W932141W932241W932341W932441W932541W9326

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA) 1 Year Onsite Repair 24x7 4 Hour Response (MA) 1 Year Onsite Repair 24x7 2 Hour Response (MA) 2 Year Onsite Repair 9x5 Next Business Day Response (MA) 2 Year Onsite Repair 9x5 4 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

10X6918System Storage SAN Switch

Equipment Type



Machine Type





$75051J91341 Year Onsite Repair 24x7 4 Hour Response (MA)All Models7825iDataplex Rack

$700$935

$1,330$1,777

96P246596P246696P246796P2468

1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

1RX 2RX8684IBM RXE-100 Remote Expansion Enclosure

$525$788

$1,181$998

$1,497$2,244

69P942069P942169P942296P215996P216096P2161

1 Year Onsite Repair 9x5 Next Business Day Response (MA) 1 Year Onsite Repair 24x7 4 Hour Response (MA) 1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA) 2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

1UX HC18765Tape Drive Enclosure

$525$788

$1,181$998

$1,497$2,244

69P942069P942169P942296P215996P216096P2161

1 Year Onsite Repair 9x5 Next Business Day Response (MA) 1 Year Onsite Repair 24x7 4 Hour Response (MA) 1 Year Onsite Repair 24x7 2 Hour Response (MA) 2 Year Onsite Repair 9x5 Next Business Day Response (MA) 2 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Onsite Repair 24x7 2 Hour Response (MA)

4UX HC18766Tape Drive Enclosure

$525$788

$1,181$998

$1,497$2,244

69P942069P942169P942296P215996P216096P2161

1 Year Onsite Repair 9x5 Next Business Day Response (MA) 1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA) 2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

HHX HC18767Tape Drive Enclosure

$525$788

$1,181$998

$1,497$2,244

69P942069P942169P942296P215996P216096P2161

1 Year Onsite Repair 9x5 Next Business Day Response (MA) 1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA) 2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

FHX HC18768Tape Drive Enclosure



Machine Type





$465$884

69P944196P2183


9009306 NetBay 22

$699$944

$1,049$1,363$1,328$1,794$1,993$2,590

38R305138R305238R305338R305438R305538R305638R305738R3058

1 Year Onsite Repair 9x5 Next Business Day Response (MA) 1 Year Onsite Repair 9x5 4 Hour Response (MA) 1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA) 2 Year Onsite Repair 9x5 4 Hour Response (MA) 2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

1VX HC18769Tape Auloloader

$177$265$397$336$504$754

69P943569P943669P943796P217796P217896P2179


110 2009306 Rack/Storage Expansion Unit

$310$465 $698$589 $884

$1,326

69P9438 69P9439 69P9440 96P218096P218196P2182


1RX 250 420 421 910 CPX RC1

9306 Rack 11U Standard Rack



Machine Type





$310$465 $698$589 $884

$1,326

69P943869P943969P944096P218096P218196P2182


All Models9360Rack/Storage Expansion Unit

$320$480$608$910

69P944269P944396P218496P2185

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)

42E 42S9308Netfinity Rack

$310$465 $698$589 $884

$1,326

69P943869P943969P944096P218096P218196P2182


2PX 2RX 2SX 4BX 4EX 4RX 4SX 4XX EBX RRX RC2 RC4

9307Rack/Storage Expansion Unit

$320$480$719$608$910

$1,366

69P944269P944369P944496P218496P218596P2186


42P 42U 42X 4EX 4PX 4RX 4XX RC4

9308Netfinity Rack

Equipment Type

List Price



Machine Type





$200$270$300$450$390$525$585$875

91Y979791Y979891Y979991Y980091Y980191Y980291Y980391Y9804

1 Year Onsite Repair 9x5 Next Business Day1 Year Onsite Repair 9x5 4 Hour Response1 Year Onsite Repair 24x7 4 Hour Response1 Year Onsite Repair 24x7 2 Hour Response2 Year Onsite Repair 9x5 Next Business Day2 Year Onsite Repair 9x5 4 Hour Response2 Year Onsite Repair 24x7 4 Hour Response2 Year Onsite Repair 24x7 2 Hour Response

All Models9363Rack 42U Dynamic

$310$465 $698$589 $884

$1,326

69P943869P943969P944096P218096P218196P2182

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA

All Models9956Rack 42U Standard/Dynamic

$310$465 $698$589 $884

$1,326

69P943869P943969P944096P218096P218196P2182



$310$465 $698$589 $884

$1,326

69P943869P943969P944096P218096P218196P2182




Number


Machine Type





$1,803$2,704$4,057$3,426$5,138$7,706

96P237196P237396P237296P237496P237696P2375


60G 60U 6LG60J 60K 60L 6LJ XX1

1722DS4300 Storage Server

$3,042$,4224$6,336$6,040$8,447

$12,670

29R553829R553929R554029R554129R554229R5543


100 10G 10J1724DS4100

$2,045$2,840$4,260$3,864$5,395$8,091

14R141114R141214R141314R141414R141514R1416


10G 10U1710DS4000 EXP100

Storage (MA = Maintenance Agreement)




Machine Type





$504$756

$1,134$958

$1,437$2,155

69P942369P942469P942596P216296P216396P2164


01E 01M 01X 02T HC1 HC5

1727EXP 3000

$1,665$2.081$2,313$3,469$3,164$3,954$4,394$6,591

38R378238R378338R378438R378538R378638R378738R378838R3789


31E 31X 32E 32T 32X 41E 41Q 41S 41U 41X 42E 42Q 42S 42T 42U 42X HC3 HC4 HC7 HC8

1726Systems Storage DS3000

$1,328$1,660$1,844$2,766$2,522$3,154$3,503$5,256

38R376938R377038R377138R377238R377338R377438R377538R3776


21E 21X 22B 22E 22T 22X HC2 HC6


List Price



Machine Type

Equipment Type





$432$540$600$900$847

$1,058$1,176$1,764

88Y819088Y819188Y819288Y819388Y819488Y819588Y819688Y8197


C2A A2S A2D1746DS3500 EXP3500

$649$973

$1,461$1,295$1,943$2,914

42V113242V113342V113442V113542V113642V1137


710 71G 1RU XX1

1740DS4000 EXP700

$812$1,217$1,826$1,542$2,312$3,468

42V113842V113942V114042V114142V114242V1143


1RU1742DS4400

$930$1,394$2,089$1,761$2,645$3,966

96P206696P206796P206896P221996P222096P2221


90G 90U1742DS4500 Storage Server

List Price



Machine Type

Equipment Type





$720$900

$1,000$1,500$1,411$1,764$1,960$2,940

88Y820388Y820488Y820588Y820688Y820788Y820888Y820988Y8210


C4T T4D1746IBM System Storage DS3524

$720$900

$1,000$1,500$1,411$1,764$1,960$2,940

88Y820388Y820488Y820588Y820688Y820788Y820888Y820988Y8210


C4A A4S A4D

1746DS3500 EXP3500

$378$473$525$788$741$927

$1,029$1,544

88Y821688Y821788Y821888Y821988Y822088Y822188Y822288Y8223


E2A A2E1746DS3500 EXP3500

List Price

ServicePac Part

Number


Machine Type

Equipment Type





$648$810$900

$1,350$1,270$1,588$1,764 $2,646

88Y822988Y823088Y823188Y823288Y823388Y823488Y823588Y8236


E4A A4E1746DS3500 EXP3500

$648$810$900

$1,350$1,270$1,588$1,764 $2,646

88Y822988Y823088Y823188Y823288Y823388Y823488Y823588Y8236


E4T T4E1746IBM System Storage EXP3524

List Price

ServicePac Part

Number


Machine Type

Equipment Type





$378 $473 $525 $788 $741 $927

$1,029 $1,544

91Y577691Y577791Y577891Y577991Y578091Y578191Y578291Y5783


12X HC11747EXP2500

$1,440$2,000$3,000$2,736$3,792$5,688

10N365510N365610N365710N365810N365910N3660


81A 81H 81S 81T 8VA 8VH

1812DS4000 Disk System

$2,649$3,678$5,516$4,996$6,987

$10,481

42V155842V155942V156042V156142V156242V1563


70A 70H 70S 70T 7VA 7VH


$648 $810 $900

$1,350 $1,270 $1,588 $1,764 $2,646

91Y578991Y579091Y579191Y579291Y579391Y579491Y579591Y5796


24X HC21747EXP2500

Equipment Type

List Price

ServicePac Part

Number


Machine Type





$3,271$4,543$6,814$6,171$8,630

$12,946

42V156942V157042V157142V157242V157342V1574


72A 72H 72S 72T


$3,711$5,153$7,730$7,129$9,790

$14,684

41C596841C596941C597041C597141C597241C5973


84A 84H1815DS4800 Disk System

$5,888$8,177

$12,266$11,186$15,535$23,302

41W908341W908441W908541W908641W908741W9088


88A 88H1815DS4800 Disk System

$3,132$4,349$6,522$6,015$8,261

$12,392

41C595741C595841C595941C596041C596141C5962


80A 80H 82A 82H


Equipment Type

List Price



Machine Type





$541$756

$1,027$1,436

29R512429R512529R512629R5127


H082005IBM TotalStorage SAN Switch

$1,681$2,348$3,523$3,194$4,462$6,693

96P202396P202496P202596P219696P219796P2198


DS4 DU3 TS4 TU3

2104Expandable Storage Plus

$284$396$593$540$752

$1,127

96P203096P203196P203296P219996P220096P2201


C362109SAN Cabinet

$1,190$1,665$2,260$3,175

44J891844J891944J892044J8921


5KB B5K2005IBM TotalStorage SAN Switch

Equipment Type

List Price

ServicePac Part

Number


Machine Type





$357$500$750$697$970

$1,455

00X865100X865200X865300X865400X865500X8656


X242498IBM System Storage Switch

$1,080$1,512$2,268$2,052$2,872$4,310

46V480846V480946V481046V481146V481246V4813


B40 40E2498IBM System Storage Switch

$450$630$945$855

$1,197$1,795

46V479746V479846V479946V480046V480146V4802


B24 24E2498IBM System Storage Switch

$325$520$780$618$988

$1,482

46V478246V478346V478446V478546V478646V4787


C24 24C2417IBM System Storage Switch

$2,793$3,893$5,846$5,302$7,404

$11,099

96P204496P204596P204696P220596P220696P2207


F322109SAN Fibre Channel Switch

Equipment Type


Number


Machine Type




$1,638$2,293$3,112$4,358

42V154342V154442V154542V1546


4UL E44 F3H F4H L3H L34 L4H L4U S34 S44 S4H

3573LTO Tape Library

$695$973

$1,320$1,845

91Y641491Y641591Y641691Y6417


S5H3572LTO5 Tape Autoloader

$840$1,176$1,596$2,234

42V134842V134942V135042V1351


2UL E42 F3S F4S L2U L3S L32 L4S S32 S42 S4S

3573LTO Tape Library

$1,016$1,423$1,775$2,495

44J893244J893344J893444J8935


S3E S3H S4E S4H S3R S4R

3572LTO Tape Autoloader

Equipment Type

List Price

ServicePac Part

Number


Machine Type





$660$924

$1,255$1,763

44D467944D468044D468144D4682


E4S H3L H3S H3VH4S H4V H5S L3E S3E S3V S4E S4V S5E

3580LTO Tape Drive

$928$1,761$1,300$2,466

96P289396P289496P289596P2896

1 Year Onsite Exchange 9x5 Next Business Day Response (MA)2 Year Onsite Exchange 9x5 Next Business Day Response (MA)1 Year Onsite Exchange 24x7 4 Hour Response (MA)2 Year Onsite Exchange 24x7 4 Hour Response (MA)

L233580LTO Tape Drive

$882$1,235$1,677$2,349

40M751040M751140M751240M7513


L33 L3H3580LTO Tape Drive

$1,016$1,423$1,428$1,995

44J892544J892644J892744J8928


L43 L4X3580LTO Tape Drive

$1,016$1,423$1,775$2,495

44J893244J893344J893444J8935


S43 S4X S53

3580LTO Tape Drive

Equipment Type

List Price

ServicePac Part

Number


Machine Type





$1,698$3,226$2,378$4,517

29R516729R516829R516929R5170

1 Year Onsite Exchange 9x5 Next Business Day Response (MA)2 Year Onsite Exchange 9x5 Next Business Day Response (MA)1 Year Onsite Exchange 24x7 4 Hour Response (MA)2 Year Onsite Exchange 24x7 4 Hour Response (MA)

L28 L383581LTO Tape Drive

$2,039$3,867$2,855$5,420

29R517429R517529R517629R5177


F283581LTO Tape Drive

$1,959$2,743$3,722$5,212

96P290096P290296P290196P2903



$2,253$3,155 $4,156$5,820

96P290796P290996P290896P2910



Equipment Type

List Price

ServicePac Part

Number


Machine Type





$400 $540 $600 $900 $780

$1,053 $1,170 $1,755

91Y879691Y879791Y879891Y879991Y880091Y880191Y880291Y8803


All Models3628LTO Tape Drive

$1,575$2,195$3,300$2,992$4,170$6,270

71V253771V253871V253971V254071V254171V2542


B32 32E3758IBM Converged Switch

$735$919

$1,029$1,544$1,397$1,747$1,956$2,933

68Y567068Y567168Y567268Y567368Y567468Y567568Y567668Y5677


AG4 G4A4002IBM Ethernet Switch B48G

Equipment Type

List Price



Machine Type





$861$1,077$1,206$1,809$1,668$2,046$2,291$3,436

68Y569868Y569968Y570068Y570168Y570268Y570368Y570468Y5705


AC4 C4A4002IBM Ethernet Switch B48C

$972$1,214$1,361$2,040$1,846$2,306$2,583$3,875

81Y015881Y015981Y016081Y016181Y016281Y016381Y016481Y0165


AC2 C2A4002IBM Ethernet Switch

$840$1,050$1,176$1,764$1,596$1,995$2,235$3,352

68Y568468Y568568Y568668Y568768Y568868Y568968Y569068Y5691


AG5 G5A4002IBM Ethernet Switch B50G

Equipment Type

List Price



Machine Type





$1,502$1,878$2,103$3,154$2,853$3,567$5,992

81Y018681Y018781Y018881Y018981Y019081Y019181Y0194

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 9x5 4 Hour Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 24x7 2 Hour Response (MA)2 Year Onsite Repair 9x5 4 Hour Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 24x7 2 Hour Response (MA)

AX2 X2A4002IBM Ethernet Switch

$3,80481Y01922 Year Onsite Repair 24x7 4 Hour Response (MA)AX24002IBM Ethernet Switch

$1,313$1,641$1,839$2,757$2,494$3,117$3,492$5,238

68Y572668Y572768Y572868Y572968Y573068Y573168Y573268Y5733


AC5 C5A4002IBM Ethernet Switch B50C

Equipment Type

List Price

ServicePac Part

Number


Machine Type





$1,014$1,267$1,420$2,129$1,926$2,407$2,696$4,045

68Y571268Y571368Y571468Y571568Y571668Y571768Y571868Y5719


BC4 C4B4002IBM Ethernet Switch B50C

$1,208$1,510$1,692$2,536$2,295$2,869$3,212$4,818

81Y017281Y017381Y017481Y017581Y017681Y017781Y017881Y0179


BC2 C2B4002IBM Ethernet Switch

$3,99581Y01932 Year Onsite Repair 24x7 4 Hour Response (MA)X2A4002IBM Ethernet Switch

Equipment Type

List Price

ServicePac Part

Number


Machine Type





$735$919

$1,029$1,544$1,397$1,747$1,956$2,933

68Y567068Y567168Y567268Y567368Y567468Y567568Y567668Y5677


BY4 Y4B4002IBM Ethernet Switch

$450$630$945$855

$1,197$1,795

46V479746V479846V479946V480046V480146V4802


BY2 Y2B4002IBM Ethernet Switch

$1,502$1,878$2,103$3,154$2,853$3,567$3,995$5,992

68Y574068Y574168Y574268Y574368Y574468Y574568Y574668Y5747


BC5 C5B4002IBM Ethernet Switch B50C

Equipment Type

List Price

ServicePac Part

Number


Machine Type





$450$630$945$855

$1,197$1,795

46V479746V479846V479946V480046V480146V4802


1U3, 1UX7226Storage

$550$838

$1,011$1,502$1,045$1,592$1,921$2,854

80Y797080Y797180Y797280Y797380Y797480Y797580Y797680Y7977


E484273IBM Ethernet Switch J48E

$2,000 $2,700 $3,000 $4,500 $3,800 $5,200 $5,700 $8,800

91Y970991Y971091Y971191Y971291Y971391Y971491Y971591Y9716


All Models8036IBM RackSwitch G8316

$450$630$945$855

$1,197$1,795

46V479746V479846V479946V480046V480146V4802


CY2 Y2C4002IBM Ethernet Switch

Equipment Type

List Price



Machine Type





$3,524$7,048$4,728$9,455

91Y866291Y866391Y866091Y8661


100 10G1724DS4100

$2,257$4,333$4,510$8,614

91Y865691Y865791Y865491Y8655


60G 60U 6LG

1722DS4300 Storage Server

$1,448$2,762$1,964$3,743

91Y866891Y866991Y866691Y8667


21E 21X22B 22E22T HC2 HC6


$2,255$4,308$3,066$5,849

91Y865091Y865191Y864891Y8649


10G 10U1710DS4000 EXP100

Storage HDDR (MA = Maintenance Agreement)




Machine Type





$792$1,567

$960$1,896

91Y869091Y869191Y868891Y8689


C2A A2SA2D

1746DS3500 EXP3500

$1,785$3,404$2,433$4,634

91Y867491Y867591Y867291Y8673


31E 31X 32E 32T 32X 41Q41S 41U 41X 42E 42U 42S 42T 42XHC3 HC7HC8


$630$1,210

$882$1,689

91Y868491Y868591Y868291Y8683


710 71G1RU

1740DS4000 EXP700

$630$1,210

$882$1,689

91Y868091Y868191Y867891Y8679


01E 01M01X 02THC1

1727EXP3000

Equipment Type

List Price

ServicePac Part

Number


Machine Type





$738$1,461

$885$1,749

91Y871491Y871591Y871291Y8713


12X HC11747EXP2500

$1,440$2,851$1,720$3,400

91Y869691Y869791Y869491Y8695


C4A A4S A4D C4TT4D

1746DS3500 EXP3500

$1,368$2,710$1,620$3,204

91Y870891Y870991Y870691Y8707


E4A A4E E4T T4E

1746DS3500 EXP3500

$738$1,461

$885$1,749

91Y870291Y870391Y870091Y8701


E2A A2E1746DS3500 EXP3500

Equipment Type

List Price

ServicePac Part

Number


Machine Type





$3,752$7,179$5,047$9,638

91Y873891Y873991Y873691Y8737


72A 72H72S 72T


$1,368$2,710$1,620$3,204

91Y872091Y872191Y871891Y8719


24X HC21747EXP2500

$3,134$6,004$4,182$7,995

91Y873291Y873391Y873091Y8731


70A 70H70S 70T7VA


$1,920$3,696$2,480$4,752

91Y872691Y872791Y872491Y8725


81A 81H81T 8VA8VH


Equipment Type

List Price



Machine Type




Supported products, part numbers and pricingList

PriceServicePac

Part NumberService DescriptionModel

Number*Machine Type

Equipment Type

$410$84

$116$163$216$150$186$250

44J873344J873444J873544J873744J873840M694040M694140M6942

1 Year Easy Serv Depot Response (MA)1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Easy Serv Depot Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)

TG64610SUREMARK POS PRINTER

$110$179$209$272$339$456

40M694940M695644J874140M695840M695940M6960

1 Year Easy Serv Depot Response (MA)1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Easy Serv Depot Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)

DG8 DG9 DI8 DI9 TG8 TG9 TI8 TI9

4610SUREMARK POS PRINTER

$79$103$116$150$163$250

40M693740M693844J873540M694044J873740M6942

1 Year Easy Serv Depot Response (MA)1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Easy Serv Depot Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)

DM6 IF6 TF6 TM6


Point of Sale systems (MA = Maintenance Agreement)





$148$179$248$280$339$456

40M696140M695640M696340M696440M695940M6960


TS34610SUREMARK POS PRINTER

$330$627

40M697340M6980

1 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Onsite Repair 24x7 4 Hour Response (MA)

TS44610SUREMARK POS PRINTER

$98$118$165$186$223$314

40M694340M694440M694540M694640M694740M6948


DG3 DI3 TG3 TI3


$98$137 $184$218 $260$350

40M694340M695040M695140M695240M695340M6954


DG4 DI4 TG4 TI4



ServicePac Part

Number


Machine Type





$103$132$223$314

40M693840M693940M694740M6948

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)

2CR GF6 2CA


$103$132$223 $314

40M693840M693940M694740M6948

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)

2NR 2NA4610SUREMARK POS PRINTER

$79$103 $116$150$163$216

40M693740M693844J873540M694044J873744J8738


1NR 4610SUREMARK POS PRINTER

$79$103$116$150$163$216

40M693740M693844J873540M694044J873744J8738


1NA4610SUREMARK POS PRINTER


ServicePac Part

Number


Machine Type




$16540M69451 Year Onsite Repair 24x7 4 Hour Response (MA)G344810SUREPOS 300

$410$462$697$777$882

$1,281

44J873340M699444J874744J874240M699744J8744


A04 A054614SUREONE

$368$384$515$704 $725$977

40M699344J875844J875940M699644J876144J8762


P814614SUREONE

$154$209

44J874044J8741

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)

E3H4810SUREPOS 300

$305$725

44J875744J8761

1 Year Easy Serv Depot Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)

EA84613SUREPOS 100

$250$725

40M698144J8761

1 Year Easy Serv Depot Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA)

A184613SUREPOS 100

$305 $342$515$777$725$872

44J875744J875244J875944J874244J876144J8756


118, E184613SUREPOS 100




Machine Type




$220$163$247$438$324

00A384300A384200A384600A384500A3844

1 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Easy Serv Depot Response (MA) 2 Year Onsite Repair 24x7 4 Hour Response (MA)2 Year Onsite Repair 9x5 Next Business Day

E5A4810SUREPOS 300

$143$107$185$284$212

00A383700A383600A384000A383900A3838

1 Year Onsite Repair 24x7 4 Hour Response (MA) 1 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Easy Serv Depot Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Onsite Repair 9x5 Next Business Day

35A4810SUREPOS 300

$220$438

00A383300A3834


E504810SUREPOS 300

$143$284

00A383000A3831


3504810SUREPOS 300

$110$137 $165$218$260$314

40M694940M695040M694540M695240M695340M6948


340 34A E40 E4A

4810SUREPOS 300

$110$137$184$218$260$350

40M694940M695040M695140M695240M695340M6954


310 31C 31H 320 32C32H 330 33H W2H

4810SUREPOS 300


ServicePac Part

Number


Machine Type




$79$79

$105$150$149$200

40M693740M693240M693340M694040M693540M6936

1 Year Easy Serv Depot Response (MA)1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Easy Serv Depot Response (MA)2 Year Onsite Repair 9x5 Next Business Day Response (MA) 2 Year Onsite Repair 24x7 4 Hour Response (MA)

1GD 1WD4820SUREPOINT FLAT PANEL

$143$179$240

40M695540M695640M6957

1 Year Easy Serv Depot Response (MA)1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA)

21G 2DG 51G 5DG

4820SUREPOINT FLAT PANEL

$98$118$165$186$223 $314

40M694340M694440M694540M694640M694740M6948


10D 1FD 1FR


$143$137$184$272$260$350

40M695540M695040M695140M695840M695340M6954


2GD 2WD4820SUREPOINT FLAT PANEL


ServicePac Part

Number


Machine Type





$157$240$330$297$508$627

40M696744J874640M697340M697040M697940M6980


42T 46R 46T D6T D8T


$157$205$330$272$508$550

40M696740M696840M697340M695840M697940M6974


2GB 2WB 42D 4FD 4GT 4WT


$272$339$456

40M695840M695940M6960


21G 2DG4820SUREPOINT FLAT PANEL

$143$184$248$272$350$471

40M695540M696240M696340M695840M696540M6966


2G5 2GN 2WN 46D48D



ServicePac Part

Number


Machine Type





$176$240$330$341$508$627

44J874544J874640M697344J874840M697940M6980


5G5 5GN 5WN


$28040M69642 Year Easy Serv Depot Response (MA)5G64820SUREPOINT FLAT PANEL

$148$184$248

40M696140M696240M6963


5WB 5GB4820SUREPOINT FLAT PANEL

$148$184$248

40M696140M696240M6963


5G64820SUREPOINT FLAT PANEL

$214$268 $360$406$508 $699

40M697540M697640M697740M697840M697940M6986


4FT4820SUREPOINT FLAT PANEL


ServicePac Part

Number


Machine Type





$214$240 $330$341$388$523

40M697544J874640M697344J874840M697140M6972


132 135 13V

4836AnyPlace Kiosk

$214$240$330$341$388$523

40M697544J874640M697344J874840M697140M6972


1Z2 1Z5 1ZV

4836AnyPlace Kiosk

$214$205 $275$406 $508$550

40M697540M696840M696940M697840M697940M6974


132 135 137 13V E32 E35 E37 W2D W5D W7D

4838AnyPlace Kiosk

$214$205$275$406$508$550

40M697540M696840M696940M697840M697940M6974


1Z2 1Z5 1Z7 1ZV EZ2 EZ5 EZ7 W2Z W5Z W7Z

4838AnyPlace Kiosk


ServicePac Part

Number


Machine Type





$110$179$209

40M694940M695644J8741


930 940 93E 94E

4838AnyPlace Kiosk

$110$154$209

40M694944J874044J8741


730 740 73E 74E

4838AnyPlace Kiosk

$98$137$184

40M694340M695040M6951


310 31E 330 33E 530 540 53E 54E

4838AnyPlace Kiosk

$110 $179$209

40M694940M695644J8741


910 920 91E 92E

4838AnyPlace Kiosk

$110$154$209

40M694944J874044J8741


710 720 71E 72E

4838AnyPlace Kiosk

$98$137$184

40M694340M695040M6951


510 520 51E 52E

4838AnyPlace Kiosk

$240 $330$508 $627 $214$406

44J874640M697340M697940M698040M697540M6978

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA)1 Year Easy Serv Depot Response (MA)2 Year Easy Serv Depot Response (MA)

544 E444840SurePOS 500

$240 $330$360$474$214 $406

44J8746 40M697340M697740M6984 40M697540M6978


5Z4 EZ44840SurePOS 500




Machine Type




$214 $268$368$406 $508$699

40M697540M697640M698340M697840M697940M6986


532 533 53C 53R 53Z 543 54C 54Z 553 55Z 622 62R E43 E4Z W33 W3Z W43 W4Z W53 W5Z

4840SUREPOS

$410$462$697$777$882

$1,281

44J873340M699444J874744J874240M699744J8744


642 64R 65R 652

4840SUREPOS

$305$384$515$725$725$977

44J875744J875844J875944J876144J876144J8762


56R4840SUREPOS

$250$312$420$474$592$798

40M698740M698840M698940M699040M699140M6992


542 54R 552 55R 563 56Z E63 E6Z W63 W6Z

4840SUREPOS

List Price



Machine Type

Equipment Type





$250$268$518$699$508 $627

40M6981 40M697640M698540M698640M697940M6980


514 E144851SurePOS 500

$250 $268$518$699$508$627

40M698140M697640M698540M698640M697940M6980


Z14 E1Z4851SurePOS 500

$305$384$515$704$725$977

44J875744J875844J875940M699644J876144J8762


562 573 57Z W73 W7Z

4840SUREPOS

$240$330$508 $627$214$406

44J874640M697340M697940M698040M697540M6978

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA) 1 Year Easy Serv Depot Response (MA)2 Year Easy Serv Depot Response (MA)

545 565 E45 E65 G65

4846SurePOS 500

$240$330 $508$627$214 $406

44J874640M697340M697940M698040M697540M6978

1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Onsite Repair 9x5 Next Business Day Response (MA)2 Year Onsite Repair 24x7 4 Hour Response (MA) 1 Year Easy Serv Depot Response (MA)2 Year Easy Serv Depot Response (MA)

54Z 56Z E4Z E6Z

4846SurePOS 500

List Price



Machine Type

Equipment Type




$237$469

00A386600A3867


C854900SurePOS 700

$198$392

00A386300A3864


E454900SurePOS 700

$220$436

00A386000A3861


E754900SurePOS 700

$220$436

00A385700A3858


E854900SurePOS 700

$138$273

00A385400A3855


7454900SurePOS 700

$193$382

00A385100A3852


7754900SurePOS 700

$250$273$368

40M698140M698240M6983


G664852SurePOS 500

$176$240$330

44J874544J874640M6973


E66 E6D 526 52D E26 E2D

4852SurePOS 500

$176$240$330

44J874544J874640M6973


566 56D4852SurePOS 500

$154$306

00A384800A3849


7854900SurePOS 700

List Price



Machine Type

Equipment Type




$214$240$330$550

40M697544J874640M697340M6974

1 Year Easy Serv Depot Response (MA)1 Year Onsite Repair 9x5 Next Business Day Response (MA)1 Year Onsite Repair 24x7 4 Hour Response (MA) 2 Year Onsite Repair 24x7 4 Hour Response (MA)

E4S4910SureOne 300

$457 $872

44J875344J8756


5144951SurePOS 500

$273$342$457

44J875144J875244J8753


E2S E2A4961SurePOS 500 Express

$330$699

40M697340M6986


E4D E4F4910SureOne 300

$515$872

44J875944J8756


32H 33D 33S

4910SureOne 300

$515$977

44J875944J8762


5324940SurePOS 500

$457$798

44J875340M6992


32S4910SureOne 300

List Price



Machine Type

Equipment Type






$625$725

84Y241984Y2420

1 Year Essential Support 9x5 Next Business Day Response1 Year Essential Support 24x7 4 Hour Response


$349$395

91Y727691Y7275



$389$455

91Y729891Y7297



$574$734

84Y128584Y1265


All Models41924193

System x3350

$465$570

84Y128484Y1264


All Models41904194

System x3250 M2

IBM Essential Support - Maintenance




Machine Type





$1,395$1,795

84Y225384Y2252


All Models

7143xSeries x3850

$1,395$1,795

84Y225384Y2252


All Models

7145xSeries x3850

$1,834$2,460

84Y129284Y1272


All Models

7141System x3850

$402$475

84Y128384Y1263

1 Year Essential Support 9x5 Next Business Day Response 1 Year Essential Support 24x7 4 Hour Response

All Models

43674368

System x3200 M2

$601$775

84Y229684Y2295


All Models

4365xSeries x3250

$410$485

84Y230484Y2303


All Models

42514252

System x3250 M3

$601$775

84Y2296 84Y2295


All Models

4362System x3200



Machine Type





$1,834$2,460

84Y129284Y1272


All Models

7233System x3850 M2, x3950 M2

$402$475

84Y128384Y1263


All Models

73277328

System x3200 M3

$1,493$1,946

84Y129484Y1274


All Models

7163System x3755

$1,295$1,645

91Y533691Y5335


All Models

7164System x3755 M3

$1,395$1,795

84Y225384Y2252


All Models

7191System x3850

$875$1,100

88Y832788Y8326


All Models

7192System X3690 X5

$575$650

00X907300X9072


All Models

7160System x3530 M4

$625$725

46Y045746Y0456


All Models

7158System x3630 M4

$875$1,100

88Y832788Y8326


All Models

7147

7148

System X3690

System X3690 X5



Machine Type





$692$825

84Y228184Y2280



$692$825

84Y228184Y2280



$894$1,130

84Y128984Y1269



$894$1,130

84Y128984Y1269



$905$1,145

00A437200A4371



$625$725

84Y128684Y1266


All Models78707871

BladeCenter HS22BladeCenter HS22V

$625$725

84Y242084Y2419


All Models78727873

BladeCenter HX5




Machine Type





$625$725

84Y128684Y1266



$795$895

84Y129384Y1273



$559$625

46Y054646Y0545



$1,145$905

00A437100A4372

1 Year Essential Support 24x7 4 Hour Response1 Year Essential Support 9x5 Next Business Day Response


$1,100$875

00A443300A4434



$815$685

00A440200A4403





Machine Type

Updates are highlighted and underlined in blue. Deleted items are highlighted in red. * Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice.This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document.




$593$673

84Y231084Y2309



$945$1,207

84Y128784Y1267



$775$950

84Y128884Y1268


All Models7944 7946


$894$1,130

84Y128984Y1269


All Models79457947


$775$950

84Y128884Y1268



$775$950

84Y128884Y1268





Machine Type





$707$847

84Y129184Y1271



$894$1,130

84Y128984Y1269


All Models79737974

System x3400

$894$1,130

84Y128984Y1269


All Models79757976

System x3400

$1,354$1,775

84Y129084Y1270



$775$950

84Y128884Y1268



$894$1,130

84Y128984Y1269





Machine Type





$894$1,130

84Y128984Y1269



$775$950

84Y128884Y1268



$707$847

84Y129184Y1271



$894$1,130

84Y128984Y1269



$405$480

84Y128284Y1262


All Models7996BladeCenter HC10



Machine Type





$601$775

84Y229684Y2295



$775$950

84Y128884Y1268



$601$775

84Y2296 84Y2295



$559 $625

46Y550 46Y549


All Models8038BladeCenterHS23E

$405$480

84Y128284Y1262



$405$480

84Y128284Y1262





Machine Type





$775$950

84Y128884Y1268


All Models8654xSeries 130,135,300,330

$1,354$1,775

84Y129084Y1270


All Models8668Sapphire xSeries232

$894$1,130

84Y128984Y1269



$775$950

84Y128884Y1268



$775$950

84Y128884Y1268



$775$950

84Y128884Y1268


All Models8648XSeries 226

$775$950

84Y128884Y1268


All Models86458646

xSeries 220

$775$950

84Y128884Y1268





Machine Type

Updates are highlighted and underlined in blue. Deleted items are highlighted in red. * Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice.This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document.




$775$950

84Y128884Y1268


All Models86748675

xSeries 130,135,300,330

$775$950

84Y128884Y1268


All Models86768837

xSeries 336

$707$847

84Y129184Y1271


All Models86788832

Blade Server

$775$950

84Y128884Y1268


All Models8672xSeries 130,135,300,330

$894$1,130

84Y128984Y1269



$1,354$1,775

84Y129084Y1270





Machine Type





$775$950

84Y128884Y1268



$845$705

00X849000X8491



$775$950

84Y128884Y1268


All Models88308835

xSeries 335xSeries 325

$1,433$1,155

84Y231884Y2319



$1,175 $1,550

00X9042 00X9041





Machine Type





$894$1,130

84Y128984Y1269



$1,354$1,775

84Y129084Y1270



$707$847

84Y129184Y1271



$707$847

84Y129184Y1271


All Models8844BladeCenter JS20

$894$1,130

84Y128984Y1269





Machine Type





$775$950

84Y128884Y1268



$601$775

84Y229684Y2295



$707$847

84Y129184Y1271


All Models8850Blade Center LS21

$1,109$1,366

84Y231784Y2316



$1,109$1,366

84Y2317 84Y2316



$707$847

84Y129184Y1271





Machine Type


Documents

IBM ServicePac Post-Warranty Maintenance Services · IBM ServicePac Post-Warranty Maintenance Services Supported Products List May 22, 2012 ... Telephone access to technical support