IBUS5002 Week 4 Lecture Notes

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    SECTION DIVIDER [1 line only]

    Week 4 - 

    Frameworks to understand the internal &

    external factors impacting business  

    Dr Richard Seymour1

    IBUS 5002

    Strategy, Innovation &

    Entrepreneurship

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    outline

    • This week we’re going to cover strategic issues

    associated with entrepreneurial activity, including thetools for understanding the external:

    1. environment

    2. industry3. consumers

    2

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    your Mission

    - Fundamental

    purpose- Values & vision

    your Objectives

    - Specific

    -Measurable

    - Achievable

    -

    based on Hambrick & Fredrickson (2001)

    the internal

    - Resources

    - Capabilities

    - People

    - Leadership

    - SW(OT) etc.

    the External

    - Environment

    - Industry- Consumers

    - (SW)OT etc.

    your Strategy

    (holding this all

    together!)

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    nature of change is shifting

    • nature of competition ischanging

    - technological changes

    - technological diffusion- information &

    communication

    technologies

    - importance ofknowledge• pace of change is

    relentless…

    - and increasing• traditional industry

    boundaries are blurring:

    - computers &telecommunications

    - product & service- service & experience

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    new competitive landscape

    • global economy ischanging

    - people, goods services& ideas move freelyacross geographical

    boundaries

    - new opportunitiesemerge in multiple

    global markets

    - markets and industriesbecome more globalised

    • traditional sources ofcompetitive advantage no

    longer guarantee success

    • new keys to successinclude:

    - flexibility- innovation

    - speed- integration

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    what does it mean for you?

    • competitive landscape is more volatile & unpredictable

    • environmental changes are likely to be discontinuous

    • a declining emphasis on single domestic markets as moreindustries globalise

    • firms must compete differently to achieve strategic

    competitiveness & earn above-average or superior returns

    • managers must make significant and sometimes painfuldecisions to achieve strategic/sustained competitiveness

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    a) environment

    • standard framework

    - PESTLN

    • focus on the long term (usually) - look as far back asyou do forward

    • these factors will not be present around all industriesin equal importance

    • as well as identifying them, consider their significance

    • allow for ‘shocks’ that occur irregularly, likeearthquakes and tsunamis (radical & incremental)

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    as examples…

    Political• stability• rent-seeking• activism

    Social structure• Consumer preferences• Cultural shifts

    • Value changes

    Technological• Communication• Information• Physical• transport (?)

    Economic• Interest rates• Inflation• Cost of key inputs• Disposable income• Unemployment

    Natural environment• Resources

    • Weather• Seasonality

    Demographic structure• Population growth• Age distribution

    • Ethnic mix• Gender mix

    industry

    Legal• Consumer laws• Competition laws

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    b) industry

    • standard frameworks include

    - five-forces (see your readings) & value net- value chains and eco-systems

    - strategic groups & mobility

    - structure, conduct, performance

    - etc. etc.

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    define your industry

    • define industry boundaries by identifying the relevantmarket

    - define the boundary by substitutability on thedemand side

    - geographical boundaries may also apply to amarket

    • remain wary of external influences

    • be conscious of purpose of classification

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    five forces (not so helpful)

    SUPPLIERS

    BUYERS

    POTENTIAL

    ENTRANTS  SUBSTITUTES

    INDUSTRY

    COMPETITORS

    Rivalryamong

    existing firms

    Threat of newentrants

    Threat ofsubstitutes

    Bargainingpower of buyers

    Bargainingpower ofsuppliers

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    criticisms of 5-forces?

    • based on structure-conduct-performance approach that

    has been largely replaced by game theory

    assumptions may not always hold (businessrelationships are not always at arms length)

    • static nature of analysis (competitive interactions are

    not well managed - e.g. complementors)

    • sometimes blind to complementors & dynamics of of

    markets

    • ‘power’ & ‘threats’ not so useful for entrepreneurial firms

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    External

    shocks

    Industry Firms’ strategy

    S C PChanges in

    structure

    Changes in

    conduct

    Changes in

    performance

    Structure-Conduct-Performance

    Framework (not so useful)

    Technology

    breakthroughs

    Changes in

    government policy

    Changes in tastes

    or lifestyles

    Demand

    economics

    Supply

    economics

    Industry value

    chain

    Finance

    • Profitability

    • EVA

    Technological

    progress

    Employment

    Sales & Marketing

    Capacity changes

    Vertical

    integration

    Operational

    efficiency

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    External

    shocks

    Industry Firms’ strategy

    S C PChanges in

    structure

    Changes in

    conduct

    Changes in

    performance

    Structure-Conduct-Performance

    Framework (yawn)

    Technology

    breakthroughs

    Changes in

    government policy

    Changes in tastes

    or lifestyles

    Demand

    economics

    Supply

    economics

    Industry value

    chain

    Finance

    • Profitability

    • EVA

    Technological

    progress

    Employment

    Sales & Marketing

    Capacity changes

    Vertical

    integration

    Operational

    efficiency

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    the value net (useful)

    you

    customers

    suppliers

    substitutors complementors

    Source: Brandenburger & Nalebuff (1995)

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    the game of business

    Utilise the value net to identify

    • substitutors (alternative players from whom

    customers may purchase products or to whomsuppliers may sell their resources)

    • complementors (players from whom customers buy

    complementary products or to whom suppliers sell

    complementary resources)

    • customers & suppliers (parties with whom the

    company transacts)

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    changing the game

    1. explore the interdependencies (draw the value net)

    2. identify all the elements of the game

    - Players (none are fixed)- Added values (what each player brings to the game,

    raise yours, lower others)

    - Rules (structures for the game)

    - Tactics (moves to shape the way players perceive thegame, reduce misconceptions or create uncertainty)

    - Scope (the boundaries of the game)

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    traps of co-optation strategy

    • don’t think you have to accept the game you find yourself in

    • changing the game must not come at the expense ofothers

    • don’t believe everything done has to be unique

    • ensure you see the whole game (particularly in relation tocomplementors)

    • ensure you think methodically about changing the game(allocentric not egocentric)

    • there is no ‘silver bullet’ for changing the game of business(it is ongoing)

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    value chain analysis (bottom drawing)

    Source:

    Porter, 1985,Competitiveadvantage

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    your Mission

    - Fundamental

    purpose- Values & vision

    your Objectives

    - Specific

    - Measurable

    - Achievable

    -

    based on Hambrick & Fredrickson (2001)

    the Internal

    - Resources

    - Capabilities

    - People- Leadership

    - SW(OT) etc.

    the External

    - Environment

    - Industry- Consumers

    - (SW)OT etc.

    your Strategy

    (holding this all

    together!)

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    resources & capabilities

    • standard frameworks include- resources (stuff you have)

    - capabilities (what you do with that stuff)

    - competencies (?)

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    Source:

    Porter, 1985,Competitiveadvantage

    internal value chain (top half of drawing)

    (c) Dr Richard Seymour 2010

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    23

    resources & capabilities

    Resources & capabilities lead to competitive advantage when they are:

    valuableThey allow the firm to exploit opportunities or neutralise

    threats in external environment

    rarePossessed by few if any current and potential

    competitors

    costly to

    imitate

    When other firms either cannot obtain the resources/ 

    capabilities or must obtain them at a much higher cost

    non-

    substitutable

    The firm must be organised appropriately to obtain the

    full benefits of the resources in order to realise a

    competitive advantage

    (c) Dr Richard Seymour, 2010

    (c) Dr Richard Seymour 2011

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    competencies

    • when resources & capabilities are valuable, rare, costlyto imitate, & non-substituatable, they become a core

    competency

    • core competencies are resources & capabilities that canserve as sources of sustained competitive advantage

    • resource-based model argues that core competenciesare the basis for a firm’s competitive advantage,strategic competitiveness & ability to earn above

    average returns

    (c) Dr Richard Seymour, 2011

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    portfolios of competencies

    • The diversified corporation is a large tree:

    - The leaves, flowers, fruit are end products- Smaller branches are business units

    - Trunk & major limbs are core products

    - Root system that provides nourishment andstability is the core competence