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8/18/2019 IBUS5002 Week 4 Lecture Notes
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SECTION DIVIDER [1 line only]
Week 4 -
Frameworks to understand the internal &
external factors impacting business
Dr Richard Seymour1
IBUS 5002
Strategy, Innovation &
Entrepreneurship
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outline
• This week we’re going to cover strategic issues
associated with entrepreneurial activity, including thetools for understanding the external:
1. environment
2. industry3. consumers
2
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your Mission
- Fundamental
purpose- Values & vision
your Objectives
- Specific
-Measurable
- Achievable
-
based on Hambrick & Fredrickson (2001)
the internal
- Resources
- Capabilities
- People
- Leadership
- SW(OT) etc.
the External
- Environment
- Industry- Consumers
- (SW)OT etc.
your Strategy
(holding this all
together!)
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nature of change is shifting
• nature of competition ischanging
- technological changes
- technological diffusion- information &
communication
technologies
- importance ofknowledge• pace of change is
relentless…
- and increasing• traditional industry
boundaries are blurring:
- computers &telecommunications
- product & service- service & experience
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new competitive landscape
• global economy ischanging
- people, goods services& ideas move freelyacross geographical
boundaries
- new opportunitiesemerge in multiple
global markets
- markets and industriesbecome more globalised
• traditional sources ofcompetitive advantage no
longer guarantee success
• new keys to successinclude:
- flexibility- innovation
- speed- integration
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what does it mean for you?
• competitive landscape is more volatile & unpredictable
• environmental changes are likely to be discontinuous
• a declining emphasis on single domestic markets as moreindustries globalise
• firms must compete differently to achieve strategic
competitiveness & earn above-average or superior returns
• managers must make significant and sometimes painfuldecisions to achieve strategic/sustained competitiveness
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a) environment
• standard framework
- PESTLN
• focus on the long term (usually) - look as far back asyou do forward
• these factors will not be present around all industriesin equal importance
• as well as identifying them, consider their significance
• allow for ‘shocks’ that occur irregularly, likeearthquakes and tsunamis (radical & incremental)
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as examples…
Political• stability• rent-seeking• activism
Social structure• Consumer preferences• Cultural shifts
• Value changes
Technological• Communication• Information• Physical• transport (?)
Economic• Interest rates• Inflation• Cost of key inputs• Disposable income• Unemployment
Natural environment• Resources
• Weather• Seasonality
Demographic structure• Population growth• Age distribution
• Ethnic mix• Gender mix
industry
Legal• Consumer laws• Competition laws
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b) industry
• standard frameworks include
- five-forces (see your readings) & value net- value chains and eco-systems
- strategic groups & mobility
- structure, conduct, performance
- etc. etc.
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define your industry
• define industry boundaries by identifying the relevantmarket
- define the boundary by substitutability on thedemand side
- geographical boundaries may also apply to amarket
• remain wary of external influences
• be conscious of purpose of classification
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five forces (not so helpful)
SUPPLIERS
BUYERS
POTENTIAL
ENTRANTS SUBSTITUTES
INDUSTRY
COMPETITORS
Rivalryamong
existing firms
Threat of newentrants
Threat ofsubstitutes
Bargainingpower of buyers
Bargainingpower ofsuppliers
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criticisms of 5-forces?
• based on structure-conduct-performance approach that
has been largely replaced by game theory
•
assumptions may not always hold (businessrelationships are not always at arms length)
• static nature of analysis (competitive interactions are
not well managed - e.g. complementors)
• sometimes blind to complementors & dynamics of of
markets
• ‘power’ & ‘threats’ not so useful for entrepreneurial firms
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External
shocks
Industry Firms’ strategy
S C PChanges in
structure
Changes in
conduct
Changes in
performance
Structure-Conduct-Performance
Framework (not so useful)
Technology
breakthroughs
Changes in
government policy
Changes in tastes
or lifestyles
Demand
economics
Supply
economics
Industry value
chain
Finance
• Profitability
• EVA
Technological
progress
Employment
Sales & Marketing
Capacity changes
Vertical
integration
Operational
efficiency
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External
shocks
Industry Firms’ strategy
S C PChanges in
structure
Changes in
conduct
Changes in
performance
Structure-Conduct-Performance
Framework (yawn)
Technology
breakthroughs
Changes in
government policy
Changes in tastes
or lifestyles
Demand
economics
Supply
economics
Industry value
chain
Finance
• Profitability
• EVA
Technological
progress
Employment
Sales & Marketing
Capacity changes
Vertical
integration
Operational
efficiency
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the value net (useful)
you
customers
suppliers
substitutors complementors
Source: Brandenburger & Nalebuff (1995)
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the game of business
Utilise the value net to identify
• substitutors (alternative players from whom
customers may purchase products or to whomsuppliers may sell their resources)
• complementors (players from whom customers buy
complementary products or to whom suppliers sell
complementary resources)
• customers & suppliers (parties with whom the
company transacts)
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changing the game
1. explore the interdependencies (draw the value net)
2. identify all the elements of the game
- Players (none are fixed)- Added values (what each player brings to the game,
raise yours, lower others)
- Rules (structures for the game)
- Tactics (moves to shape the way players perceive thegame, reduce misconceptions or create uncertainty)
- Scope (the boundaries of the game)
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traps of co-optation strategy
• don’t think you have to accept the game you find yourself in
• changing the game must not come at the expense ofothers
• don’t believe everything done has to be unique
• ensure you see the whole game (particularly in relation tocomplementors)
• ensure you think methodically about changing the game(allocentric not egocentric)
• there is no ‘silver bullet’ for changing the game of business(it is ongoing)
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value chain analysis (bottom drawing)
Source:
Porter, 1985,Competitiveadvantage
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your Mission
- Fundamental
purpose- Values & vision
your Objectives
- Specific
- Measurable
- Achievable
-
based on Hambrick & Fredrickson (2001)
the Internal
- Resources
- Capabilities
- People- Leadership
- SW(OT) etc.
the External
- Environment
- Industry- Consumers
- (SW)OT etc.
your Strategy
(holding this all
together!)
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resources & capabilities
• standard frameworks include- resources (stuff you have)
- capabilities (what you do with that stuff)
- competencies (?)
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Source:
Porter, 1985,Competitiveadvantage
internal value chain (top half of drawing)
(c) Dr Richard Seymour 2010
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resources & capabilities
Resources & capabilities lead to competitive advantage when they are:
valuableThey allow the firm to exploit opportunities or neutralise
threats in external environment
rarePossessed by few if any current and potential
competitors
costly to
imitate
When other firms either cannot obtain the resources/
capabilities or must obtain them at a much higher cost
non-
substitutable
The firm must be organised appropriately to obtain the
full benefits of the resources in order to realise a
competitive advantage
(c) Dr Richard Seymour, 2010
(c) Dr Richard Seymour 2011
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competencies
• when resources & capabilities are valuable, rare, costlyto imitate, & non-substituatable, they become a core
competency
• core competencies are resources & capabilities that canserve as sources of sustained competitive advantage
• resource-based model argues that core competenciesare the basis for a firm’s competitive advantage,strategic competitiveness & ability to earn above
average returns
(c) Dr Richard Seymour, 2011
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portfolios of competencies
• The diversified corporation is a large tree:
- The leaves, flowers, fruit are end products- Smaller branches are business units
- Trunk & major limbs are core products
- Root system that provides nourishment andstability is the core competence