IBWA Buyers' Guide

IBWA BUYERS’ GUIDE2013

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BOTTLED WATER REPORTER | APR / MAY 2013

ALSO IN THIS ISSUEHow to Be a Good Citizen Lobbyist

When Bottled Water Facts Are Enough

Why Water Use Benchmarking Is Important

A PUBLICATION OF THE INTERNATIONAL BOTTLED WATER ASSOCIATION

SPECIAL FEATURE

BACK SAFETY:What You Need

to Know

GOVERNMENT RELATIONS52 | Know Before You Go How the “30-30-30 rule” can keep you from presenting yourself as a “Felix” in front of elected officials

COMMUNICATIONS54 | Telling the Story, Communicating the FactsSpread the truth about bottled water by sharing these facts

TECHNICAL UPDATE56 | Water Use BenchmarkingIBWA has big plans for its 2013 Water Use Ratio Study with BIER

VALUE OF IBWA MEMBERSHIP60 | The Importance of Being InvolvedTravis Goodwin (Caledonia Water Company) talks with Bottled Water Reporter about the economic value of joining IBWA and interacting with members.

COLUMNS

TABLE OF CONTENTS

VOL. 53 • NO. 3

CHAIRMAN’S COMMENTARY ...............................2

PRESIDENT’S MESSAGE ......................................4

WATER NOTES ....................................................6

CEU QUIZ .........................................................58

ADVERTISERS.COM ...........................................59

CALENDAR .......................................................59

DEPARTMENTS

CONNECT WITH IBWA

10 | Back Safety: What You Need to KnowOnly the common cold accounts for more lost work days than employee back injuries. Learn about the many ways back injuries can affect the productivity of your bottled water company—and what you can do to save money on lost-time injuries and help ensure the back health of your workers. By Adele L. Abrams, Esq.

18 | Buyers’ Guide: CompaniesIBWA’s 2013 Buyers’ Guide is a must-have resource for bottled water professionals looking for trustworthy and knowledgeable suppliers. This comprehensive listing of IBWA supplier member companies can assist you in your efforts to find the best deals on the products and services you need. Find the IBWA supplier members that can help you be a success by quickly scanning the alphabetical company list.

29 | Buyers’ Guide: Products and Services Are you in need of a specific product or service? Look no further than this listing of IBWA supplier member products and services—presented alphabetically by category.

BOTTLED WATER REPORTER, Volume 53, Number 3. Published six times a year by The Goetz Printing Company, 7939 Angus Court, Springfield, VA, 22153, for the International Bottled Water Association, 1700 Diagonal Road, Suite 650, Alexandria, VA 22314-2973. Tel: 703.683.5213, Fax: 703.683.4074, www.bottledwaterreporter.org.

Subscription rate for members is $25 per year, which is included in the dues. U.S. and Canadian subscription rate to nonmembers is $50 per year. International subscription rate is $100 per year. Single copies are $7. POSTMASTER: Send address changes to Bottled Water Reporter, 1700 Diagonal Road, Suite 650, Alexandria, VA 22314-2973.

2 BWR WWW.BOTTLEDWATER.ORG

The benefits of IBWA membership to suppliers are well-known: access to key decision makers at IBWA bottler member companies, vendor showcase opportunities at annual business meetings, free participation at tabletop trade shows held during the February and June committee and board meetings, increased exposure to potential clients through special presentation events, listings in the membership roster and the online and print buyers’ guides (like this issue of Bottled Water Reporter), and discounted advertising rates—just to name a few.

So, what do our supplier members do for IBWA?

Our supplier members provide value to IBWA by not only producing great products for, and providing crucial services to, our bottler members but also by participating in all IBWA activities. Through their active involvement, supplier members provide bottlers with industry insight they can use to help grow their businesses.

As supplier members have mentioned, the issues faced by their bottler colleagues also affect them. Thus, they actively participate at IBWA meetings and tradeshows to further understand the challenges bottlers have to overcome to be a success. If you take a look at the IBWA committee rosters, you’ll see many of our supplier members are charged with some heavy lifting at the committee level, providing a perspective that benefits all IBWA members. Bottlers are forever discovering new ways to connect with and help their customers because of supplier member participation.

By joining IBWA or renewing their memberships, supplier members demonstrate their commitment to helping the association achieve its goals. Supplier members recognize IBWA can only be successful if all members—suppliers, bottlers, and distributors—work together. It is through those established industry relationships that members of IBWA are able to advance and strengthen the bottled water industry as a whole.

I’d like to present a challenge to IBWA bottler members that do business with suppli-ers that have yet to join IBWA. The next time you meet with those suppliers, as you do with other bottlers, please take a moment to let them know about the benefits of an IBWA membership—and tell them about the many positive exchanges you’ve had with current IBWA suppliers. Attracting more supplier members will help us build a stronger association, which can only translate into more resources and the ability to further extend the reach of IBWA.

William Patrick Young IBWA Chairman

CHAIRMAN’S COMMENTARYSUPPLIER VALUE

IBWAInternational Bottled Water Association

OFFICERSChairman

William Patrick Young, Absopure Water Co., Inc.Vice Chairman

Breck Speed, Mountain Valley Spring Company, LLCTreasurer

Dave Muscato, Nestlé Waters North AmericaImmediate Past Chairman

Philippe Caradec, Danone Waters of America

BOARD OF DIRECTORSJoe Bell, Bell Sales, Inc.Page Beykpour, CG RoxaneDan Bush, IGO Direct Premium Water CoolersPhilippe Caradec, Danone Waters of AmericaMarty Conte, Diamond Springs WaterTom Harrington, DS WatersDoug Hidding, Blackhawk Molding Co.Dave Holdener, Nicolet Forest Bottling Co.Scott Hoover, Roaring Spring BottlingDan Kelly, Polymer Solutions InternationalDave Muscato, Nestlé Waters North AmericaGreg Nemec, Premium Waters, Inc.Steve Raupe, Ozarka Water and Coffee ServiceChris Saxman, Shenandoah Valley Water Co.Bryan Shinn, Shinn Spring Water CompanyRobert Smith, Grand Springs DistributionBreck Speed, Mountain Valley Spring Company, LLCJeffrey Vinyard, Crystal Springs Bottled Water Co.Lynn Wachtmann, Maumee Valley Bottlers, Inc.William Patrick Young, Absopure Water Co., Inc.

IBWA EXECUTIVE COMMITTEEChairman, William Patrick Young, Absopure Water Co., Inc.Stewart Allen, DS WatersJoe Bell, Bell Sales, Inc.Philippe Caradec, Danone Waters of AmericaMarty Conte, Diamond Springs WaterHenry R. Hidell, III, Hidell InternationalScott Hoover, Roaring Spring BottlingDan Kelly, Polymer Solutions InternationalDave Muscato, Nestlé Waters North AmericaChris Saxman, Shenandoah Valley Water Co.Breck Speed, Mountain Valley Spring Company, LLC

COMMITTEE CHAIRSCommunications Committee

Jane Lazgin, Nestlé Waters North AmericaStephen Tischler, National Testing Laboratories

Education CommitteeGlen Davis, Absopure Water Co., Inc.Bryan Shinn, Shinn Spring Water Company

Environmental Sustainability CommitteePhilippe Caradec, Danone Waters of AmericaBreck Speed, Mountain Valley Spring Company

Government Relations CommitteeShayron Barnes-Selby, DS WatersRobert Smith, Grand Springs, Inc.

Membership CommitteeAllen French, Edge Analytical Kelley Goshay, DS Waters

State and Regional Associations CommitteeJoe Cimino, America’s Best BottlingRoss Rosette, H2Oregon

Supplier and Convention CommitteeBrian Grant, Pure Flo Water, Inc.Dan Kelly, Polymer Solutions International

Technical CommitteeAndy Eaton, Eurofins Eaton AnalyticalKevin Mathews, Nestlé Waters North America

IBWA

APRIL/MAY 2013 BWR 3

In this edition of Bottled Water Reporter, we present our annual Buyers’ Guide. Nowhere else will you find such a concise and com-plete listing of bottled water products and services from IBWA supplier members—vendors who fully understand the bottled water industry and the challenges faced by our bottler members.

Whether you’re planning to launch a new product line, build a new plant, undergo renovations, or increase efficiencies, IBWA’s comprehensive Buyers’ Guide is a must-have resource to find trustworthy and knowledgeable suppliers who are experts in all-things-bottled-water. Producing this reference guide in print and online (www.bottledwater.org/buyersguide) is one way IBWA promotes its supplier members to the industry. If you are responsible for the purchasing decisions of your company, you need look no further than this issue of Bottled Water Reporter to find a competent supplier.

As we leave the winter months behind us and head into warmer temperatures, which consequently increases consumer demand for bottled water, we are always reminded of how strenuous working in the bottled water industry can be. Thus, in this issue’s main feature, “Back Safety: What You Need to Know,” attorney Adele L. Abrams, details the many ways employee back injuries can affect bottled water companies. Abrams offers helpful suggestions on how employers can save money on lost-time injuries and compensation costs and how workers will have something even more valuable—a healthy back!

In our Government Relations column, you’ll learn about the “30-30-30 rule.” Find out how this rule can help you create ongoing, productive discussions with your elected officials. In the Communications column, we correct some common bottled water myths—and ask that you help us spread the truth about bottled water by sharing those facts with your legislators, consumers, and local media. And in Technical Update, we discuss IBWA’s work with the Beverage Industry Environmental Roundtable (BIER), facilitated by the Antea Group, to produce a 2013 Water Use Ratio Study, which will highlight the bottled water industry’s water efficiency and sustainable practices. Through our Water Use Ratio Study, IBWA plans to promote good practices, look for ways to improve our efficiency, and set performance benchmarks for the bottled water industry.

I hope you enjoy this issue of Bottled Water Reporter.

Joe Doss IBWA President

PRESIDENT’S MESSAGE

VALUABLE INFORMATION INSIDE


IBWAInternational Bottled Water Association

BOTTLED WATER REPORTER is published for:

International Bottled Water Association1700 Diagonal Road, Suite 650 Alexandria, VA 22314-2973. Tel: 703.683.5213Fax: 703.683.4074www.bottledwater.org

IBWA STAFF PresidentJoseph K. [email protected]

Vice President of Education, Science, and Technical RelationsRobert R. [email protected]

Vice President of Government RelationsDaniel [email protected]

Vice President of CommunicationsChristopher S. Hogan [email protected]

Chief Financial OfficerMichelle S. [email protected]

Director of Conventions, Trade Shows, and MeetingsMichele [email protected]

Director of Science and ResearchTamika [email protected]

Director of Government RelationsJ.P. [email protected]

Manager of Publications and Special ProjectsSabrina E. [email protected]

Manager of Member ServicesDennis [email protected]

Education and Technical Programs CoordinatorClaire [email protected]

Executive AssistantPatrice [email protected]

Bottled Water Reporter Layout and DesignRose McLeod [email protected]: 315.447.4385

EditorSabrina E. [email protected]

Graphic DesignerRose [email protected]

Advertising SalesStephanie [email protected]

IBWA

Toll Free: (877)444-RACK(7225) PO Box 369 Medford NJ 08055 • (609) 714-3390 • Fax (610) 356-6327 • [email protected]

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On March 30, 2013, the U.S. Food and Drug Administration (FDA) revised its consumer update “Bisphenol A (BPA): Use in Food Contact Application,” which was originally issued in January 2010. According to this latest update, “FDA’s current assessment is that BPA is safe at the very low levels that occur in some foods. This assessment is based on review by FDA scientists of hundreds of studies including the latest findings from new studies initiated by the agency.”

Since publishing its January 2010 BPA update, FDA has been continuing to work on BPA issues and concerns:• FDA took reasonable steps to

reduce human exposure to BPA in the food supply, including sup-porting industry actions to stop producing BPA-containing baby bottles and infant feeding cups for the U.S. market, facilitating the development of alternatives to BPA for the linings of infant formula cans, and supporting efforts to re-place BPA or minimize BPA levels in other food can linings.

• FDA supported a shift to a more robust regulatory framework for oversight of BPA.

• FDA continues to seek public comment and external input on the science surrounding BPA.

Previously on March 30, 2012, FDA released an announcement rejecting “a petition from environmentalists [the Natural Resources Defense Council] that would have banned the plastic-hardening chemical bisphenol-A from all food and drink packaging, includ-ing plastic bottles and canned food.”

FDA Confirms Safety of BPA

BISPHENOL-A

WATER NOTES


In reference to the studies mentioned by the NRDC that indicate BPA could be potentially harmful to humans, FDA said in its announcement, “While evi-dence from some studies have raised questions as to whether BPA may be associated with a variety of health ef-fects, there remain serious questions about these studies, particularly as they relate to humans.”

Because of concerns expressed in the last few years about the safety of BPA, FDA initiated its studies to help determine whether BPA is safe as it is currently used in food packaging and containers. Some of those studies have been com-pleted and others are ongoing.

FDA’s studies are being conducted by the agency’s National Center for Toxicological Research (NCTR). All stud-ies are conducted under strict quality-assurance guidelines and are designed to produce information that will enhance FDA’s evaluation of BPA’s safety. Thus far, the results from the new studies support FDA’s assessment that the use of BPA in food packaging and containers is safe.

To read FDA’s revised consumer update on BPA, visit http://bit.ly/FDAUpdateBPAisSafe. The update

FDA’s current assessment is that

BPA is safe.

FAST FACT

According to a recent survey of beverage producers by Beverage Industry magazine, leading a healthy and natural lifestyle is important to consumers. Bottled water is well positioned to respond to that demand.Visit http://bit.ly/drinkdemands for more.

provides further details about FDA’s additional BPA studies, interim public health recommendations, the regula-tory framework of BPA, and next steps for FDA’s assessment of BPA.

Join Us in Washington, DC, June 17-20IBWA MEETINGS

IBWA will hold its June Board and Com-mittee Meetings at the Hilton Alexandria Old Town in Alexandria, VA, June 17 – 20, 2013. Located in the historic and vibrant King Street neighborhood, the Hil-ton Alexandria Old Town hotel is one of the most convenient hotels in Alexandria for business travelers visiting Washing-ton, DC. The hotel is just steps away from King Street Metro station and 10 minutes from Reagan National Airport by taxi. After a long day of committee meetings, IBWA members can rejuve-nate by going to dinner at one of the many Old Town restaurants found just outside the hotel doors or jump on the Metro for easy access to downtown DC attractions that are just minutes away.

A member highlight of the June meetings is the opportunity to meet with elected officials on Capitol Hill. IBWA will schedule meetings for you, assist you with selecting appropriate

WATER NOTES


company and industry information to

bring along, and, if you like, coach and

accompany you so that you are com-

fortable and confident when you meet

with your representatives or their staff.

IBWA staff will provide you with talking

points on the various industry issues

important to communicate with your

Congressional representatives—e.g.,

bisphenol-A (BPA), consumer confi-dence in bottled water, implementation of the Food Safety Modernization Act (FSMA), and funding for the U.S. Food and Drug Administration (FDA).

For registration details, please contact Michele Campbell, IBWA director of conventions, trade shows and meetings, at 703.647.4606.

CONSUMER NEED/INTEREST IN SPECIFIC PRODUCT ATTRIBUTES

Source: Beverage Industry Magazine, January 2013 Note: Total might not equal 100 percent due to rounding. Source BNP Media’s Market Research Division, 2012 Product Development Outlook Study, survey of retailers (projections)

Low Need/Interest Moderate Need/Interest High Need/Interest This is the latest trend

0 20 40 60 80 100-25 -20 -15 -10 -5

HEALTHY

NATURAL

CONVENIENCE

ORGANIC

ENERGY BOOSTING

PROBIOTIC/PREBIOTIC

LOW SUGAR

LOW CALORIE

COUNTRY OF ORIGIN LABELING

HIGH PROTEIN

19%

24%

21%

40%

47%

47%

34%

39%

45%

37%

47%

42%

42%

19%

23%

18%

39%

34%

26%

21%

31%

31%

27%

26%

24%

21%

18%

18%

18%

18%

-3%

-3%

-10%

-15%

-6%

-15%

-10%

-10%

-11%

-24%

IBWA members visit Capitol Hill, June 2012.

On March 21, 2013, Waste & Recycling News announced during the closing ceremonies of its Residential Recycling Conference that the City of Columbus (Ohio), a partner of the Curbside Value Partnership (CVP), was the winner of the Green City Award for large markets. The award honors municipalities’ recycling programs for their diversion successes, community outreach, and educational efforts. The City of Columbus received the award following the successful launch of its new residential recycling service called RecyColumbus (www.RecycleColumbus.org). More than 60 communities were nominated for the award, including CVP partner Atlanta for its successful city-wide recycling program, Cartlanta.

RecyColumbus was launched in 2012 in conjunction with the city’s bicentennial. The campaign engaged residents with a wide range of activities. Recognizing the power of peer-to-peer commu-nications, especially when marketing the social behavior of recycling, the campaign recruited more than 100 resident volunteers, presented close to 300 times, and participated in countless events.

Campaign success can be measured in several ways. The city had a goal to keep cart refusals under 10 percent. After all carts were distributed, the cart refusal rate was less than 2 percent. In addition, as of February 1, 2013—nine months after the program began—the new program had collected 12,941,08 tons of recyclables and saved the city $717,749.94

in tipping fees.IBWA is a sponsor

of the CVP, a national nonprofit organization that works to increase

participation and tonnage collected in residential curbside recycling programs through grassroots education cam-paigns that reach and motivate consumers. CVP also uses ongoing data analysis to help accurately measure success. As part of its commitment to reduce the environmental footprint of the bottled water industry, IBWA is pleased to see that CVP’s initiatives are garnering successful recogni-tion for efforts to improve recycling rates for bottled water and all consumer packaging. For more information about CVP, visit www.recyclecurbside.org.

PARTNERSHIPS

IBWA Sponsorship of Curbside Value Partnership Yields Results

WATER NOTES


DWRF

DWRF Now Accepting Applications for the Kristin Safran College ScholarshipThe Drinking Water Research Foundation (DWRF) is now accepting applications for the Kristin Safran College Scholarship. DWRF created this scholarship in February 2010, in honor of former IBWA Board of Directors member Kristin Safran (ARK Specialty Services), who passed away in 2009. If you know of a student entering college who could potentially become DWRF’s next awardee of the $2,000 scholarship award, the Foundation would like to make you aware of the following criteria:

•mustbethechildorgrandchildofanIBWAmemberemployee•mustbeahighschoolseniorrankedinthetop20percentileofhisorherclass•mustplantoenrollinafull-timeaccreditededucationalinstitutionofhigherlearning.June 30, 2013, is the application deadline (all materials should be postmarked by that date). DWRF plans to

announce the winner on or about September 30, 2013. DWRF trustees are honored by the amount of involve-ment the scholarship has received so far and look forward to helping support another bright and talented student. Visit http://bit.ly/DWRFscholarship for more information.

COVER STORY


BACK SAFETY: WHAT YOU NEED TO KNOWBy Adele L. Abrams, Esq., CMSP

Back injuries can be a major cause of lost time, medical expense, and worker’s compensation claims in the bottled water industry.

Risk factors are involved in both the manufacturing and delivery aspects of the industry, and, while some injuries, such as minor strains, may heal quickly on their own, other types of back problems can be extremely painful and may result in permanent disability. The Occupational Safety and Health Administration (OSHA) states that “back strain due to overexertion represents one of the largest segments of employee injuries in the American workplace. Only the common cold accounts for more lost days of work.” In addition, the National Safety Council has stated that overexertion is the cause of about 31 percent of all disabling work injuries. Therefore, it is critical to understand what acts can cause or contribute to back strain and how to train workers to reduce their risks.


Occupational back injuries are often related to the long-term effects of doing a job, such as those involving heavy physical work, awkward postures required to do a job, jobs involving whole body vibration (such as operating vibrating tools or improperly fitted seats in mobile equipment such as delivery trucks) and working in “static postures” where the worker holds a position for an extended period of time. The repeated bending and stretching often observed in bottled water delivery operations, as well as maneuvering handtrucks over curbs or in situations involving stairs (which can also strain backs), are the types of movements that can take their toll on a worker’s back.

OSHA notes that, from an ergonomic perspective, the typical beverage delivery person performs the following tasks on a daily basis:

• Driving a pre-stocked route truck from the plant to designated customers.

• Unloading the various cases of beverages from the truck. This consists of lifting approximately 160-550 boxes, beverage cases, and/or coolers piece-by-piece from the truck and placing them on a handtruck.

• Wheeling the handtruck to the point of delivery specified by the customer.

• Manually unloading the handtruck and placing products on display shelves or in storage areas.

• Retrieving empty returnable bottles.

Specifically, a water delivery person commonly delivers 3- and 5-gallon bottles of water (the majority of the bottles are 5-gallons) to a variety of residential and commercial customers. A typical water bottle weighs

approximately 48 pounds. They may also deliver cases of smaller bottles of water (single-serve) that can be awkward to carry safely and can put further strains on the back. The larger, reusable, water bottles are placed in square individual crates so they can be stacked on pallets within the bays of the truck. Consequently, stretching and straining may result while retrieving the cargo from the truck and maneuvering it into the delivery location, as well as when placing recyclable bottles back into the vehicle.

Besides the costs of worker’s compensation and loss of a trained worker on a temporary or permanent basis, back injuries can cost employers money in other ways too. Workplace hazards that can result in back injuries—when they are attributable to ergonomic hazards—are subject to OSHA citations under the General Duty Clause of the Occupational Safety and Health Act (Section 5(a)(1), which requires each employer to furnish a workplace “free from recognized hazards” that cause or are likely to cause death or serious bodily injury. Fines for such violative ergonomic conditions can reach $70,000 per citation, and, in egregious OSHA cases, can total $70,000 per affected worker. So, if 10 workers are potentially adversely affected by poor work practices or inadequate training, the fine could be $700,000. While a majority of bottled water companies in the United States are very small (10 employees or less), they are not exempt from compliance with OSHA regulations.

Designed to Prevent InjuryOSHA’s recommended approach to preventing back injuries is to eliminate the hazardous condition in the workplace, primarily through engineering controls, such as mechanical assists; adjustment of the height of the surface from which or to which material is lifted; or elimination of unnecessary bending or twisting in the task through workstation and equipment design. The second approach after engineering controls are exhausted or found to be infeasible are administrative controls, which could include job redesign or rotation of workers to limit the amount of time in a workday that an employee performs a repetitive task, which can reduce injuries due to cumulative trauma or repetitive stress. Training workers on proper lifting methods and training supervisors to recognize when workers are “doing it wrong” is also a significant factor in mitigating back problems.

After engineering and administrative controls are exhausted, employees can turn to personal protective


WHILE A MAJORITY OF U.S. BOTTLED WATER COMPANIES ARE VERY SMALL, THEY ARE NOT EXEMPT FROM COMPLIANCE WITH OSHA REGULATIONS.

BACK SAFETY

TIPS FOR REDUCING EMPLOYEE BACK INJURIES

• If work requires the employee to stand for extended periods, he or she should avoid leaning forward to work.

•When working with heavy objects, the employee should be trained to keep them at waist level, and the work station should be designed to facilitate that action.

•Lighter work can be performed slightly higher than waist level.

•Workers should face work “straight on” and avoid continuous twisting.

•Employees should alternate tasks and postures, to the extent feasible, so the work day includes tasks that require sit-ting, standing, or even working with a foot elevated to change stress factors on the back.

•Even simple steps like avoiding keeping a wallet in the back pants pocket can help by eliminating extra stress on the back and nerves.

equipment, but this is a controversial area when it comes to back safety. Some companies permit, or even require, employees whose tasks involve heavy lifting, stretching, or straining, to wear back belts. The jury is still out on the effectiveness of those devices, and OSHA neither requires nor outlaws their use.

However, the National Institute for Occupational Safety and Health (NIOSH), which provides OSHA with research on injury trends and prevention, has evaluated the utility of back belts in the workplace in a research paper focusing on material handlers in manufacturing, which was published in the Journal of the American Medical Association. NIOSH concluded that elastic support back belt use was not associated with reduced incidence of back injuries or lower back pain. Other findings from the NIOSH study include the following:

• There was no statistically significant difference between the rates of back injuries among workers who wore back belts every day and workers who never wore back belts or wore them no more than once or twice a month.

• There was no statistically significant difference between the incidence of self-reported back pain among workers who wore back belts usually every day (17.1 percent) and the incidence of self-reported back pain among workers who never wore back belts or wore them no more than once or twice a month (17.5 percent).

• There was no statistically significant difference between the rate of back-related workers’ comp claims in stores requiring the use of back belts and the rate in stores where back belt use was voluntary.


based on previous medical research into the compressive forces needed to cause damage to bones and ligaments of the back. NIOSH has shown through research that a lifting index greater than 3.0 can clearly be linked to an increased risk of back and other injuries. The applications manual for the NIOSH lifting index is published at http://bit.ly/NIOSHlifting.

Hiring Practices and Back InjuriesBecause those with a history of back injuries may be at elevated risk, an employer may be tempted to simply eliminate them from the pool of prospective employees. Therefore, a caveat is in order: An employer cannot refuse to hire someone because he or she has had previous back injuries that resulted in worker’s compensation claims against the company (or against a former employer) as that would violate the anti-retaliation provisions of most states’ worker’s compensation statutes. In addition, persons with chronic back problems may be covered by the Americans


BEST PRACTICES FOR BOTTLED WATER DELIVERY PERSONNELThe following work practices may be helpful in minimizing risks of back injuries for bottled water delivery personnel:

•For the task of placing water bottles at ground level or on a handtruck, the employer can provide a handle at the top of the bottle near the water release nozzle to allow employees to lower the bottle without placing either of the hands on the bottom. That should reduce the amount of torso bending needed during the lowering process. The company can also educate employees on the basics of body biomechanics and the importance of maintaining the back in an ergonomically neutral posi-tion. Generally, the torso should not bend more than 6 to 10 degrees from vertical.

•When faced with the need for elevated lifting, employers should strive to reduce the distance employees must reach to access bottles. The arms should be bent and kept in close to the body. Eliminate the fifth row of bottles if at all possible. Reaches should be limited to no more than 16 to 17 inches horizontally, and the hands should not need to be raised above head height to remove items from the truck.

•Where truck design makes extended reaches necessary, try to use two employees who are using proper lifting techniques to reduce the hazard of most lifts. An articulated arm or other lifting mecha-nism can also assist in lowering and positioning heavy objects.

•Bottle racks can be provided to customers at the delivery site, permitting bottles to be stored at ergonomically desirable heights. It makes sense to store empty bottles at the top and bottom, with full bottles in the middle shelves.

For more, visit http://www.osha.gov/SLTC/etools/beverage/water_delivery.html.

NIOSH also found that a history of back injury was the strongest risk factor for predicting either a back-injury claim or reported back pain among employees, regardless of back-belt use. The rate of back injury among those with a previous history of back pain was nearly twice as high as the rate among workers without a previous history of back pain. Moreover, even in the most strenuous types of jobs, comparisons of back injury claims and self-reported back pain failed to show any differences in rates or incidence associated with back belt use. (Visit http://bit.ly/NIOSHbacksafety to download “Workplace Use of Back Belts” by NIOSH.)

Another NIOSH study resulted in development of a mathematical model that helps predict the risk of injury on the basis of the weight being lifted by a worker and accounts for many confounding factors. The model is

with Disabilities Act (ADA), depending on whether the back condition limits the worker’s major life activities, or even where it does not but the employer regards the worker as disabled.

The employer should not ask any applicant or employee if they have a disability, but, if the worker self-reports a back condition, the employer can describe the job and ask if the employee or applicant can do the job’s essential func-tions either with or without “reasonable accommodation.” What constitutes a “reasonable accommodation” will vary depending on the size and resources of the employer, but it could involve such things as re-engineering a workstation to raise or lower equipment or work tables to minimize bending and stretching. A qualified ergonomist can often be a valuable asset when conducting a workplace analysis that can benefit not just the disabled worker but others as well, by preventing future injuries.

Best PracticesWhat are some solutions? BLR.com reports that one com-pany used a safety team to reduce employee back injuries by 57 percent and lower related workers’ compensation costs by 71 percent by first identifying specific causes of the injuries, then developing ways to avoid them—primar-ily by substituting mechanical devices for manual lifting. Thus, one approach would be to encourage employees to use mechanical devices—handtrucks, conveyors, pneumat-ic lifts, etc.—whenever possible, instead of their own arms, legs, and backs to lift and carry heavy objects. Workers

should also be trained to stretch often and vary positions to decrease back fatigue.

OSHA has published an eTool concerning beverage delivery, including bottled water, which is available free of charge at http://bit.ly/OSHAergonomics. It provides recommendations for good industry practice that often go beyond specific OSHA mandates, and, while it does not add any new requirements, it should be examined carefully because any risk factors that an employer identifies through the use of an eTool that are not already addressed by specific OSHA standards can be enforced via the General Duty Clause.

By getting “back to basics” on back safety, and incorporat-ing good transportation and storage system design and safe work practices that reflect a recognition of—and control for—common ergonomic hazards, employers will save money on lost-time injuries and compensation costs and workers will have something even more valuable—a healthy back!


Adele L. Abrams is the president of The Law Office of Adele L. Abrams PC, a full-service law firm, focusing on occupational and mine safety and health, employment, and environmental law. For more, contact Abrams ([email protected] ) or visit www.safety-law.com.

A QUALIFIED ERGONOMIST CAN OFTEN BE A VALUABLE ASSET WHEN CONDUCTING A WORKPLACE ANALYSIS.


COMPANIES* . . . . . . . . . . . . . . . . . . P . 25PRODUCTS/SERVICES . . . . . . . . . . P . 35

*IBWA members as of March 30, 2012.

ARE YOU TIRED OF WORKING WITH VENDORS WHO DON’T UNDERSTAND THE BOTTLED WATER BUSINESS?

DO YOU WANT TO TAKE YOUR BUSINESS TO THE NEXT LEVEL?

THE 2013 IBWA BUYERS’ GUIDE HAS JUST WHAT YOU NEED!

Review the pages of the 2013 IBWA Buyers’ Guide to find IBWA supplier members that can provide the products and services you need to make your company a success. The trustworthy and knowledgeable vendors listed here are experts in all-things-

bottled-water. If you’re in the bottled water business, this is the only list of suppliers you’ll ever need—so keep it handy!

IBWA BUYERS’ GUIDE2013

Company Listings* page 19 | Product Listings page 29*IBWA members as of March 30, 2013.

Buyers’ Guide listings include IBWA supplier members and those IBWA bottler members who provide private label bottling or bulk (tanker) water.


3M Purification Inc. (formerly CUNO)400 Research Parkway Meriden, CT 06450 Phone: 203.238.8923 Fax: 203.630.4530 Email: [email protected] Website: www.3Mpurification.com Contact: Conor O’Hara, Global Director of Marketing Description: 3M Purification Inc. (formerly CUNO), manufactures and markets a wide range of filtration equipment for the bottled water industry.

AAbsopure Water Company, Inc.PO Box 7012488835 General DrivePlymouth, MI 48170 Phone: 734.459.8000Fax: 734.451.0594Website: www.absopure.comContact: William Patrick YoungDescription: Private label bottler.

Allied PurchasingPO Box 12491334 18th Street, SWMason City, IA 50401 Phone: 800.247.5956Fax: 800.635.3775Email: [email protected] [email protected]: www.alliedpurchasing.comContacts: Steve Husome, Executive VP Kari Mondt, Sr. Water Account ManagerNicole Reisdorfer, Sr. Culligan Account ManagerDescription: Allied Purchasing is a member-owned buying organization established in 1937 to improve members’ bottom line through vol-ume purchasing. Allied purchases equipment, packaging supplies, and ingredients for the bottled water, water treatment, dairy, soft drink, and brewing industries. Now serving over 700 companies in the water industry.

Amcon Distributing/ Genco Water Co.821 E. Commercial StreetSpringfield, MO 65804Phone: 417.866.7362Fax: 417.866.2727Email: [email protected]: Erik Zentgraf, Plant ManagerDescription: Private label bottler.

Americal9543 Watson Industrial ParkCrestwood, MO 63126Phone: 972.989.0764Fax: 314.963.2013Email: [email protected]: Robert WagnerDescription: Heat transfer label provider.

Aqua Filter Fresh, Inc. Tyler Mountain Water1 Commerce DrivePO Box 14128Pittsburgh, PA 15239 Phone: 800.864.8957Fax: 412.795.5407Email: [email protected]: www.aquafilterfresh.comContact: Doug Hupe, Executive Vice PresidentDescription: Private label bottler. Bulk water seller.

Aqua Systems7785 East US Highway 36Avon, IN 46123 Phone: 317.272.3000Fax: 317.272.5000Email: [email protected]: www.ilovemywater.comContact: Chris Utterback, OPS ManagerDescription: Private label bottler.

Aquafine Corporation29010 Avenue PaineValencia, CA 91355 Phone: 661.257.4770Fax: 661.257.2489Email: [email protected]: www.aquafineuv.comContact: Jessica DornyDescription: Aquafine’s UV light application in water treatment disinfects, but our technology can also be used in TOC (total organic carbon) reduction, chlorine/chloramines reduction, and ozone destruction. Our UV systems are also used to disinfect any product water used as an ingredient in food or beverage products. Bottled water and product water for concen-trates, soft drinks, tea, and beer are commonly disinfected with Aquafine 254nm UV systems.

AQUAQUEEN Australian Spring Water (AQUAQUEEN International Pty Ltd.)PO Box 556Mascot, NSW 2020AustraliaPhone: 61.2.9668.8888Fax: 61.2.9668.9999Email: [email protected]: www.aquaqueen.comContact: LJ Lee, Senior Executive MarketingDescription: Private label bottler.

Arctica Industries Corporation101-16 Fawcett RoadCoquitlam, BC, CanadaPhone: 604.516.6166Fax: 604.521.2882Email: [email protected]: Ray ThéDescription: Manufacturer of patented Floater Free 5-gallon bottle caps, paper cups, ozone, POU filters, PC ISBM 5-gal bottle.

Atlantium Technologies Ltd.3 John Riley RoadAyer, MA 04132Phone: 978.424.8430Email: [email protected]: www.atlantium.comContact: Douglas YedwabnickDescription: Atlantium’s Hydro-Optic Disin-fection™ system helps food and beverage manufacturers produce safe products by providing unprecedented microbial inactivation, protecting products from harmful pathogens in water used throughout manufacturing processes. Atlantium UV even meets the 4-log reduction of Adenovirus required in Pennsylva-nia and by the US EPA.

BBarnum Mechanical, Inc.9244 Old State Hwy, Ste. 113Newcastle, CA 95658Phone: 916.652.7223, ext. 312Fax: 916.652.5147Email: [email protected]: www.barnummech.comContact: Tom BarnumDescription: Barnum Mechanical, Inc. pro-vides sanitary process systems for the food and beverage industries. The company specializes in project engineering, custom prefabrication of modular process systems, and onsite installa-tions. Barnum offers turnkey process solutions that work.

Bell Sales, Inc. (BSI)One Commerce DrivePittsburgh, PA 15239 Phone: 412.795.8167Fax: 412.795.5407Email: [email protected]: Joseph Bell, PresidentJoseph Filipowski, RSMJohn Fiorelli, RSMDouglas R. Hupe, RSMDescription: Bell Sales, Inc. is a manufacturer representative/distributor firm. BSI specializes in products for the bottled water and office coffee industries.

2013 IBWA BUYERS’ GUIDE

COMPANIES


Berkeley Club Beverages4 Howard StreetBerkeley Springs, WV 25411Phone: 304.258.2313Fax: 304.258.1601Email: [email protected]: www.berkeleyspringswater.comContacts: Michael R. MorrisDayna SpielmanDescription: Berkeley Club Beverages offers private label bottling for schools, companies, and organizations.

Besco Water Treatment, Inc.20400 Capital Avenue NEBattle Creek, MI 49017Phone: 269.964.0257Fax: 269.964.1001Email: [email protected] [email protected]: www.bescowater.comContacts: Brian NobleKen MorganDescription: Bulk water seller.

Beverage Marketing Corporation850 Third AvenueNew York, NY 10022Phone: 212.688.7640, ext. 1962Fax: 212.826.1255Email: [email protected]: www.beveragemarketing.comwww.bmcreports.comContact: Charlene Harvey, Director Sales & MarketingDescription: Beverage Marketing Corp. is the leading provider of consulting, data, and analysis and financial services to the global beverage industry. Each year, BMC publishes over 30 comprehensive reports containing data and analysis on various beverage segments and the Beverage Marketing Directory, now in its 35th edi-tion. Always innovating to meet changing needs, BMC’s Research group has recently introduced BMC DrinkTellTM, the industry’s most in-depth U.S. database and predictive model. In addition, through its subsidiar-ies, BMC Strategic Associates and BMC Financial Advisors, BMC provides custom re-search, consulting, and financial services to a wide range of global beverage companies and industry suppliers.

Blackhawk Molding Co., Inc.120 W. Interstate RoadAddison, IL 60101 Phone: 630.458.2100Fax: 630.543.1905Email: [email protected]: www.blackhawkmolding.comContacts: Douglas HiddingKyle HiddingDale BergKathy MolnorDescription: Blackhawk Molding Co., Inc. is a privately owned, family operated bottle cap manufacturer founded in 1949. The company’s headquarters is in Addison, Illinois—just a short drive from O’Hare Airport. The headquarters opera-tion includes the production design department, engineering group, proto-type design, and tool room that builds and maintains all Blackhawk injection molds. Blackhawk has production facilities in: Addison, Illinois; Little Rock, Arkansas; Reno, Nevada; and Lodz, Poland. Caps produced include: 55mm SafeGard, 55mm U5; and 55mm traditional caps. The company carries a line of bottled water accessories that include two designs of bottle stackers, carrying handles, and a manual water pump. In addition, the company produces a full line of 33mm press-on and 38mm screw caps.

CCapSnap Equipment Company2080 Brooklyn RoadPO Box 867Jackson, MI 49203 Phone: 517.787.3481Fax: 517.787.2349Email: [email protected]: www.capsnapequipment.comContact: Rose Rocha, General ManagerDescription: CapSnap Equipment HOD (3, 4, 5, and 6 gallon) water bottling equipment systems, including washers, fillers, cappers, de-cappers rotary bottle pre-washers, rack washer, contaminate/leak detectors, conveyers, robotics bottle/rack handling, refurbished/used equipment, installation service, Maintenance (preventative, routine, and emergency breakdown) servicing.

CG Roxane LLCPO Drawer A1210 S. State Highway 395Olancha, CA 93549Phone: 760.764.2885Fax: 760.764.1807Email: [email protected]: www.crystalgeyserasw.comContact: George Castaneda, Jr.Description: Private label bottler.

Clack Corporation4462 Duraform LaneWindsor, WI 53598Phone: 608.846.3010Fax: 608.846.2586Email: [email protected]: www.clackcorp.comContact: Peter ChermakDescription: For more than 45 years, Clack Corporation is one of the Midwest’s leading custom blow molders, manufacturing custom products ranging in size from 8 ounces to 150 gallons. Clack also produces a proprietary line of 3- and 5-gallon polycarbonate water bottles, as well as refrigerator bottles.

Compliance Designs, Inc.159 South Stark HighwayWeare, NH 03281 Phone: 603.529.4977Fax: 603.529.4988Email: [email protected]: www.compliancedesigns.comContact: Deborah Ouimette, Office ManagerDescription: Keeping track of analytical testing and state licensing requirements can be an extremely bewildering, time-consuming, full-time job for someone at your facility. Compliance Designs, Inc. has been helping bottled water and beverage manufacturers with their testing, permitting and labeling requirements since 1991.

Creekside Springs, LLC667 Merchant StreetAmbridge, PA 15003Phone: 724.266.9000Fax: 724.266.9001Email: [email protected]: www.creeksidesprings.comContact: Dave CarlsonDescription: Bottled water supplier for private label, co-packing, and store brands. Offering mul-tiple size spring, distilled, fluoridated, purified, and enhanced water products in PET, HDPE, and other variety of bottles. Operates SQF Level 3-certifed facilities in Ambridge, PA and Salineville, OH.

Crossroad Farms Dairy/The Kroger Company400 S. Shortridge RoadIndianapolis, IN 46219 Phone: 317.229.7695Fax: 317.229.7676Email: [email protected] [email protected] [email protected]: www.kroger.comContacts: Jon Driscoll, QA ManagerRobert Bobo, CFT ManagerNikki Drye, ScientistDescription: Private label bottler.


COMPANIES


Crystal Clear Bottled Water3717 Delaware AvenueDes Moines, IA 50313 Phone: 515.265.2324Fax: 515.265.2979Email: [email protected]: www.ccbw.comContact: Thomas WatsonDescription: Private label bottler.

Crystal Mountain Products Limited18136 102 AvenueEdmonton, Alberta T5S 1S7CanadaPhone: 800.878.6422Fax: 780.454.9816Email: [email protected]: www.crystalcoolers.comContacts: Rej TellierGraham LarsonWes FraserDennis RivardFred PartingtonDescription: Crystal Mountain Products Lim-ited specializes in servicing the bottled water, POU, office coffee supply, and water treatment profes-sionals. With sales and service offices located in the United States, Canada, and Europe, Crystal Mountain’s products are globally recognized for high quality, style, and performance. Offering floor-standing, countertop, and under sink water dispensers, a commitment to manufacturing excel-lence has earned the company a loyal customer base. Other water related products include pres-sure coolers, SemperClear brand filters, protective cooler bags, and bottle storage solutions for small office and residential applications.

Crystal Springs Bottled Water, Inc.PO Box 90760Albuquerque, NM 87199Phone: 505.822.9089Fax: 505.822.9978Email: [email protected]: www.crystalh2o.comContact: Jeffrey VinyardDescription: Private label bottler.

DDakota Splash, Inc.3601 North 1st AvenueSioux Falls, SD 57105Phone: 605.334.3294Fax: 605.334.2465Email: [email protected]: www.dakotasplash.comContact: Jeff PalmerDescription: Bulk water seller. Private label bottler.

Diamond Springs Water Co.PO Box 6678871840 Lindbergh StreetCharlotte, NC 28266-7887 Phone: 704.393.3900Fax: 704.393.0967Email: [email protected]: www.diamondspringscarolinas.comContact: Marty ConteDescription: Bulk water seller. Private label bottler (single-serve cases available in 12 oz, 16.9 oz, and 20 oz). 3- and 5-gallon spring, distilled, fluoridated, and deionized water products. 10 oz, 16 oz, and 20 oz PET cases, 4-gallon PET, water filtration, and complete HOD and office coffee service.

DrinkMore Water7595 Rickenbacker DriveGaithersburg, MD 20879Phone: 301.417.9333Fax: 301.740.3434Email: [email protected]: www.drinkmorewater.comContact: Bob PeriniDescription: Private label bottler, bulk water seller, custom labeled bottled water, co-packing services.

DS Waters of America, Inc.5660 New Northside DriveSuite 500Atlanta, GA 30328 Phone: 770.933.1400Fax: 770.956.9495Website: www.water.comContact: Shayron Barnes-SelbyDescription: Private label bottler.

EEcolab, Inc.370 Wabasha Street NorthSt. Paul, MN 55102 Phone: 651.293.2217Fax: 651.293.2260Email: [email protected]: www.ecolab.comContact: Nels Anderson, Sr. Market Manager, BeverageDescription: Ecolab provides programs that promote customer satisfaction in the areas of food safety and security, operational ef-ficiency, and sustainability improvements. The company’s bottled water Total Plant Assur-ance program approach includes water and filtration management, cleaning and sanitation solutions, antimicrobial treatments, conveyor management solutions, waste treatment solu-tions, and pest elimination services.

Edge Analytical Laboratories1620 S. Walnut StreetBurlington, WA 98233 Phone: 800.755.9295Fax: 360.757.1402Email: [email protected]: www.edgeanalytical.comContact: Allen FrenchDescription: Edge Analytical Laboratories has a focused bottled water program that satisfies even the most demanding of circumstances. Edge is certified in all 50 states. By using Edge Analytical, you can take advantage of the company’s experience and competitive pricing. Please take a moment to call and see for yourself.

ENSO Bottles, LLC4710 E. Falcon Drive, Suite 220 Mesa, AZ 85215Phone: 866.936.3676Email: [email protected]: www.ensobottles.comContact: Danny ClarkDescription: Launched in 2008, ENSO Bottles, LLC was created with a vision of bringing environmentally focused solutions to the PET bottling industry. In partnership with Resilux America, ENSO Bottles is bring-ing a biodegradable technology to the PET bottle industry through specially formulated additive, PET preform products, and blown bottles. ENSO specializes in creating biode-gradable PET preform products and HDPE bottles, and blowing those preforms into finished bottles.

Enviro Pure, Inc.2523 Scheid Road Huron, OH 44839Phone: 800.295.8848Fax: 877.433.0174Email: [email protected]: www.enviropureinc.comContact: Daryl MeyerDescription: Water purification systems and service including Aquafine-Trojan UV systems, 4 Log validated UV systems, filter housings, cartridge filters, RO membranes, Prop 65 tested carbon, bulk filter media, NSF approved RO cleaning chemicals, complete water systems and components, instrumentation equipment, electric steam boilers, water softeners and carbon filters, iron removal systems, new and used equip-ment available.


COMPANIES


Eurofins Eaton Analytical, Inc.750 Royal Oaks Drive, #100Monrovia, CA 91016 Phone: 626.386.1100Fax: 626.386.1101Email: [email protected]: www.eatonanalytical.comContact: Andrew Eaton, Technical Director/Vice PresidentDescription: Part of the world’s largest food lab network—Eurofins. The company offers comprehensive analytical testing for 50 state compliance and WHO parameters. Eurofins Eaton Analytical services bottlers around the world. Specializing in emerging contaminants such as coliphage, bromate, hexavalent chro-mium, NDMA, PPCPs. Secure website access to historical data for data mining.

FFamous Ramona Water250 Aqua LaneRamona, CA 92065Phone: 760.789.0174Fax: 760.789.1066Email: [email protected]: Mark FilerDescription: Private label bottler. Bulk water seller.

GGoodwin Enterprises, Inc.GoodPac Plastics DivisionPO Box 16589Atlanta, GA 30321 Phone: 404.363.8978Fax: 404.363.8979Email: [email protected]: www.goodpac.comContact: Gene Ross, SalesDescription: Since 1997, GoodPac has been a producer of the highest quality PET bottles specific to the bottled water industry. With a full line of standard and premium bottle sizes, GoodPac also specializes in design and production of proprietary bottles. Family owned and operated, GoodPac takes special pride in being able to supply quality bottles at an affordable price. Excellent customer service, the introduction of biodegradable PET, and soon-to-add recycled PET along with innovative packaging and design have added to GoodPac’s distinction as IBWA Supplier of the Year for 2012.

Grand Springs Distribution2140 Mount Carmel RoadAlton, VA 24520 Phone: 434.753.2515Fax: 434.753.1413Email: [email protected]: www.grandsprings.comContact: Robert SmithDescription: HOD private label packaging. PET private label packaging. Bulk water sales. Spring water sales. R/O purified sales.

Greif Packaging, LLC366 Greif ParkwayDelaware, OH 43015 Phone: 740.657.6585Fax: 740.657.6593Email: [email protected]: www.greif.comContact: Rick Volker, Product Manager- Water BottlesDescription: Greif Packaging, with locations in more than 45 countries, is a leader in 3 & 5 gallon Polycarbonate HOD Water Bottles for use on Water Coolers. Greif’s bottles—handled and non-handled—have the highly durable “com-pression formed neck” that provides a tight seal, reduces cracks and breaks in the bottle lip.

HH2Oregon3575 Crates WayThe Dalles, OR 97058 Phone: 541.296.6550Fax: 541.296.4160Email: [email protected]: www.h2oregonwater.comContact: Ross RosetteDescription: Private label bottler.

Hidell International195 Whiting StreetHingham, MA 02043Phone: 781.749.8040Fax: 781.749.2304Email: [email protected]: www.hidellinternational.comContact: Bob HidellDescription: Hidell International provides beverage consulting and business manage-ment services for start-ups, turnarounds, and rapid growth situations:• HOD (management and organic growth)• retail (operation, management, and new

product development in functional/en-hanced beverages)

• technical support (hydrogeological, QC, de-sign, engineering, compliance, and permitting)

• valuation services (springs, production facilities, and businesses).

IIce River Springs Water Co., Inc.Grey Road #2Feversham, ON N0C1COCanada Phone: 519.922.3303Fax: 519.922.2093Email: [email protected]: www.iceriversprings.caContact: Jim DicksonDescription: Bulk water seller. Private label bottler.

Idaho Ice(Looking Glass)220 W. Morton StreetMoscow, ID 83843Phone: 208.882.3300Fax: 208.882.3159Email: [email protected]: www.idahoice.comContact: Kevin EspyDescription: Advertise your business on half liter bottles of IDAHO ICE with your custom label. Great for tradeshows, handouts, fundraisers, gifts for potential customers, and much more. Affordable prices make this a refreshing opportunity!

Ideal Pure WaterPO Box 70Boys Town, NE 68010-0070 Phone: 402.392.2600Fax: 402.392.0016Email: [email protected]: www.idealpurewater.comContact: Jeff Platt, PresidentDescription: Ideal Pure Water is a family-owned-and-operated water delivery and service company. The company is a producer of 5-gallon HOD and private label water, and a dis-tributer of Mountain Valley Spring Water, Crystal Geyser, and its own brand, Ideal Pure Water.

IDEXXOne IDEXX DriveWestbrook, ME 04092 Phone: 207.556.0300Fax: 207.556.4360Email: [email protected]: www.idexx.com/waterContact: Tamara Risser, Bottled Water Marketing ManagerDescription: As the world-premier provider of innovative drinking water microbiology test kits, IDEXX is known for its breakthrough products. IDEXX provides easy, rapid, accurate, and cost-effective water testing solutions. The


COMPANIES


company offers tests for drinking water mi-crobiological analytes, including coliforms and E.coli, Pseudomonas aeruginosa, Enterococci, heterotrophic plate counts, Cryptosporidium, and Giardia. IDEXX entered the water-testing market in 1993 with Colilert, its popular coli-form and E.coli water test, which is included in Standard Methods of Examination of Water and Wastewater, 20th edition. IDEXX’s sales, customer service, and technical support teams serve customers in over 50 countries.

IGO Direct Premium Water Coolers1407 S. Cucamonga AvenueOntario, CA 91761Phone: 909.230.4753Fax: 888.511.5787Email: [email protected]: www.igodirect.netContact: Dan Bush, PresidentDescription: IGO Direct Premium Water Coolers offers a full range of bottled water and POU coolers for the HOD market. IGO’s manu-facturing facility was opened in 1996 and is a state-of-the-art ISO certified plant.

Inland Label 2009 West Avenue SouthLa Crosse, WI 54601 Phone: 608.788.5800Email: [email protected]: www.inlandlabel.comContact: Jackie Kuehlmann, Marketing ManagerDescription: For over 65 years, Inland Label has been transforming the water industry through innovative packaging. A family-owned company providing labeling solutions to cus-tomers worldwide, Inland Label is a premier Cut and Stack label producer. Their product offering also includes high performance Pres-sure Sensitive, Injection In-Mold, Blow Mold, and Roll-Fed Shrink labels.

Inversiones Vida, S.A. de C.V.Kilometro 3 ½, Antgua Calle A San MarcosNo. 2000San Salvador, El SalvadorPhone: 00503.2213.2003Fax: 00503.2270.8589Email: [email protected]: www.aguaalpina.comContact: Alejandro VillataDescription: Private label bottler. Mineral water. HOD bottler.

JJoe Ragan’s Coffee7518 – I Fullerton RoadSpringfield, VA 22153Phone: 703.569.6188Fax: 703.569.7634Email: [email protected]: www.joeragans.comContact: Annette EngelDescription: Private label bottler. HOD.

KKoldkist Bottled Water(Arctic Glacier USA)909 N. Columbia BoulevardPortland, OR 97217Phone: 503.285.1881Fax: 503.285.1891Email: [email protected]: www.nwpurewater.comContact: Rick HayterDescription: Private label bottler. Koldkist Bottled Water provides custom private label-ing in all sizes to meet special needs. Mini-mum orders, lead time, and special artwork will vary on all private label orders.

LLighthouse, Inc.531 Roselane Street NWSuite 320Marietta, GA 30060Phone: 770.590.4897Fax: 770.218.8255Email: [email protected]: www.lhweb.comContact: Kim McNeill, CFO – OperationsRobert Chaput, PresidentDescription: Lighthouse is a strategic partner for brand, interactive and marketing communications development. Lighthouse creates bright solutions for consumer brand and b2b marketing initiatives, utilizing all mediums to connect with your customers and grow your business.

MMayer Bros. Apple Products Inc.3300 Transit RoadWest Seneca, NY 14224Phone: 716.668.1787Fax: 716.668.2437Website: www.mayerbrothers.comContact: Garrett MayerDescription: Private label bottler.

Melwood Springs Water Co.2000 Blue Ridge DriveBlue Ridge, GA 30513Phone: 706.492.4600Fax: 706.492.4602Email: [email protected]: www.melwoodsprings.comContact: Clay BellDescription: Bulk water seller. Private label bottler.

Mickey Truck Bodies, Inc.1305 Trinity AvenueHigh Point, NC 27261Phone: 800.334.9061Fax: 336.889.6712Email: [email protected]: www.mickeybody.comContact: Tom ArlandDescription: Mickey Truck Bodies is a world-class manufacturer of all-aluminum side-loading bodies and trailers; dry freight van bodies for several key industries, including beverage, snack foods, and vending; specialty equipment for a wide range of applications, including refrigerated delivery and full-service vending. Mickey also owns and operates a national network of freestanding, full-service reconditioning and service centers, maintains a complete parts department for all of its units and for most competitive makes/models, and buys and sells high quality used equipment for a variety of delivery applications.

Misty Mountain Spring Water, LLC PO Box 129Abingdon, VA 24212 Phone: 800.473.0713Fax: 276.623.5401Email: [email protected]@mistyh2o.comWebsite: www.mistyh2o.comContact: Gene Belcher Description: Private label bottler. Branded water. HOD supplier. Bulk water. Misty Moun-tain Spring Water. Misty Mountain Distilled Water. Carolina Summit Mountain Spring Water. Carolina Summit Mountain Distilled.


COMPANIES


Mountain Brook Water (Life Water LLC)100 Avenue CKentwood, LA 70444Phone: 985.229.2490Fax: 985.229.2492Email: [email protected]: www.mountainbrookwater.comContact: Jason ChambersDescription: Private label bottler. Success in business can be directly related to the public’s ability to recognize a company’s brand. Cus-tom labeled bottled water is one of the most popular methods in helping to build a lasting brand. Contact Mountain Brook Water for your next private label bottled water order.

Mountain Glacier Evansville Bottling Company709A Oak Hill RoadEvansville, IN 47711Phone: 888.423.1955Fax: 812.423.6535Email: [email protected] Website: www.moutainglacier.comContact: Jay PetersonDescription: Bulk water seller.

Mountain Valley Spring Company, LLC150 Central AvenueHot Springs National Park, AR 71901 Phone: 501.624.1635Fax: 501.624.5135Email: [email protected]: www.mountainvalleyspring.comContact: John SpeedDescription: Bottler of Mountain Valley Spring Water, Diamond Spring Water, Clear Mountain Spring Water, and private label bottled waters.

MTN Products, Inc.1770 Bracket StreetLa Verne, CA 91750Phone: 909.629.7301Fax: 909.629.7380Email: [email protected]: www.mtnproducts.comContact: Chris SpearDescription: MTN is a leading international supplier of bottled water and point-of-use water coolers, including the Reflections®, Visions® LX, Inspirations™, Genesis™, Genesis CT™, Innovations™ and Horizons® lines. MTN also supplies SIP Ozone Sanitiza-tion equipment for both bottled water and POU along with filtration and RO systems. Original “Dolphin Pump.”

NNational Testing Laboratories, Ltd.6571 Wilson Mills RoadCleveland, OH 44143 Toll Free: 800.458.3330Intl.: 440.449.2525Fax: 440.449.8585Email: [email protected]: www.ntllabs.comContacts: Stephen TischlerBob GelbachDescription: Drinking water testing labora-tory offering 50-state compliance for bottled water analysis, tests to meet global require-ments and industry standards. Consulting on regulations, licensing, HACCP, and quality control issues. The technical staff consists of contributing members of the IBWA Technical, Education, Government Relations, Communi-cations, and Supplier Committees.

Niagara Bottling LLC2560 East Philadelphia StreetOntario, CA 91761 Phone: 909.230.5000Fax: 951.346.3887Email: [email protected]: www.niagarawater.comContact: Brian Hess, Director of Operations and General CounselDescription: Private label bottler.

Nicolet Forest Bottling Company Inc.561 Plate Drive, Suite 1East Dundee IL 60118Phone: 847.382.2950Fax: 847.382.2959Email: [email protected]: www.nicoletwater.comContact: Barbara WesolowskiDescription: Private label bottler. Promote your company by quenching people’s thirst with your label on our Nicolet Natural Artesian Water, fresh from the forest in Mountain, Wisconsin.

NSF International789 N Dixboro RoadAnn Arbor, MI 48105 Phone: (Chris) 734.827.5684 (Myla) 734.827.5686(Anna) 734.827.5623Fax: 734.827.7121Email: [email protected] [email protected] [email protected]

Website: www.nsf.orgContacts: Christopher Dunn, General Manager, Beverage QualityMyla Estacio,Technical/ Senior Certification Project ManagerAnna Ciechanowski, Senior Certification Project ManagerDescription: NSF offers IBWA Plant Inspections under Tier I and II, bottled water product certifica-tion, SQF/BRC/FSSC22000 food safety programs, Supplier Assurance Audits, laboratory testing to IBWA Model Code and USFDA, rPET resin testing, plus training and consulting services.

OOasis International222 East Campus View BlvdColumbus, OH 43235 Phone: 614.861.1350Fax: 614.322.4557Email: [email protected]: www.oasiscoolers.comContact: Vic Theado, VP - Bottle & POU Water Cooler SalesDescription: Oasis offers a wide range of wa-ter cooler products to address drinking water requirements in just about every environment. The company’s water coolers have set the stan-dard for performance, serviceability, and ease of refurbishment. That means you can trust your Oasis water cooler will be the answer to your drinking water needs for years to come.

Oasis Pure Drinking Water CompanyPO Box 61130, near Dubai Aluminium CompanyDubal, DubaiU.A.E.Phone: 971.488.45522Fax: 971.488.45660Email: [email protected]: www.oasiscome2life.comContact: Paul DunleaDescription: Private label bottler. Oasis produces high-quality drinking water in a variety of sizes and formats. Oasis is also the only producer of sparkling water in the GCC.

Ozarka Water and Coffee Service729 SW 3rd StreetOklahoma City, OK 73109 Phone: 405.235.8474Fax: 405.235.6344Email: [email protected]: www.ozarkah2o.comContact: Steven Raupe, CEODescription: Bulk water seller. Private label bottler.


COMPANIES


PPall Corporation25 Harbor Park DrivePort Washington, NY 11050Phone: 866.905.7255Fax: 516.801.9548Email: [email protected]: www.pall.com/foodandbev.asp Contact: David Kalman, Bottled Water Market Manager Description: Pall Corporation is a specialty materials company providing brand protec-tion through innovative filtration solutions to remove contaminants, particulates, microbes, and spoilage organisms from food and beverage liquid and gas streams. Products include membrane cartridges, depth filters, filter sheets, water treatment, and crossflow systems, as well as training and other process filtration consulting services.

Pentair Everpure1040 Muirfield Drive Hanover Park, IL 60133Phone: 630.307.3000Fax: 630.307.3030Email: [email protected]: www.everpure.comContact: Roy ParkerDescription: The point-of-use industry is profitable and competitive and, by marketing a premium water program with Pentair Everpure, you can offer the features and benefits that your customers are willing to pay a premium for. With over 20 point-of-use cooler products, it’s easy to market premium water through training and customer-focused marketing materials to make your customers truly happy.

Plastipak Packaging41605 Ann Arbor RoadPlymouth, MI 48170 Phone: 734.455.3600Fax: 734.354.7392Email: [email protected]: www.plastipak.comContact: Jim McManusDescription: Plastipak—a name synonymous with quality, innovation, technological achieve-ments, product and management leadership, and continuous growth and expansion. As a major leader in the plastic packaging industry, Plastipak is eager to put its advanced technology talents to work for you and perfect the power of your packaging. Complete line of PET packaging.

PolyCycle Solutions, Inc.4516 Azusa Canyon RoadIrwindale, CA 91706Phone: 626.856.2100Fax: 626.856.2773Email: [email protected]: www.polycyclesolutions.comContacts: Larry BrookesPhyllis RokusDescription: PCS is a leading manufacturer of polycarbonate and BPA free bottles, on the East and West coasts, specializing in various bottle types and sizes—from 2- to 6-gallon. With locations in California, Georgia, and a warehouse in Texas, PCS provides contain-ers, molds, and solutions for the HOD and retail markets. As a value-added service, PCS provides a closed loop recycling program that helps our environment, helps our industry, and gives savings to the bottlers.

Polymer Solutions International, Inc.PO Box 369Medford, NJ 08055 Phone: 609.714.3390Fax: 610.356.6327Email: [email protected]: www.prostack.com www.prostackpallets.comContacts: Dan Kelly Steve Kurth Marge EggieDescription: Polymer Solutions International, Inc. (PSI) manufactures the ProStack® and TierStack® plastic modular rack systems used to transport, warehouse, and distribute 3- and 5-gallon bottles in HOD operations and retail applications. Both the ProStack® and TierStack® are ideal for manual and robotic loading and will significantly reduce bottle leakers and extend bottle life as well as offer increased payload flexibility and improved plant efficiency.

PSI’s Bottle-Up modular plastic display rack is the perfect solution for storing and displaying 3-, 4-, and 5-gallon bottles and is available in both single and double wide versions to store bottles in both vertical and horizontal posi-tions in home, office, and retail environments. Additional products include the ProStack Double Leg Ratchet® and ProGenic® plastic pallet lines, the Bottle Hammock, an aid to route bottle delivery/retrieval, and the Cyborg® Rack Loader, an ergonomic assist bottle loading system for racks.

Portola Packaging, Inc.40 Shuman Boulevard, #220Naperville, IL 60563 Phone: 630.995.9548877.801.9169Email: [email protected]: www.portpack.comContact: Laura Olsen, Marketing ManagerDescription: Portola Packaging is one of the largest manufacturers of tamper-evident plastic closures and plastic containers for the dairy, juice, and bottled water industries. Portola keeps its customers satisfied by not only manufacturing high-quality closures, but also by designing and building support-ing packaging equipment and providing fast, global technical service.

Premium Waters, Inc.2100 Summer Street, NE, Suite 200Minneapolis, MN 55413Phone: 612.379.4141Fax: 612.623.0363Email: [email protected] [email protected]: www.premiumwaters.comContacts: Greg NemecMark LindblomDescription: Bulk water seller. Private label bottler. 5-gallon producer. HOD distribu-tor. Custom label PET packages for special event and branding opportunities.

Puritan Springs Water1709 N. Kickapoo StreetLincoln, IL 62656Phone: 217.732.3292Fax: 217.732.3542Email: [email protected]: www.puritansprings.comContact: Joe McLeanDescription: Private label bottler.

Puro Filter Company3 Chimney Point RoadNew Milford, CT 06776 Phone: 860.355.9359Fax: 860.355.9742Email: [email protected]: Jack West, PresidentDescription: Consultants: M&A, management, source evaluation, expert testimony, equipment and products, QA/QC, services only.


COMPANIES


QQuality Water Services115 East Highland AvenuePonca City, OK 74601 Phone: 580.762.7555Fax: 580.765.5358Email: [email protected]: www.myqualitywater.comContact: J. Kelly JohnsonDescription: Private label bottler.

RReadington Farms, Inc.PO Box 16412 Mill RoadWhitehouse Station, NJ 08888 Phone: 908.534.2121Fax: 908.534.5235Email: [email protected]: Patrick BoyleDescription: Private label bottler.

Rim Natural Spring Mineral Water S.A.L.Antelias Highway, Nihako Building 1st FloorPO Box 70175Antelias, LebanonPhone: 961.4.412609 / 961.4.413035 / 961.3.676107Fax: 961.4.414274Email: [email protected] [email protected]: www.rimwater.comContact: Sami Baaklini, Chairman and General ManagerDescription: Private label bottler.

Roaring Spring Water740 Spang StreetRoaring Spring, PA 16673Phone: 814.224.2306Fax: 814.224.5038Email: [email protected]: www.roaringspringwater.comContact: Scott HooverDescription: Bulk water seller. Private label bottler.

RockTenn504 Thrasher StreetNorcross, GAPhone: 770.448.2193Email: [email protected]: www.rocktenn.comContact: Steve GriffisDescription: RockTenn is one of North

America’s leading producers of corrugated and consumer packaging and recycling solu-tions. Based in Norcross, Georgia, we employ approximately 26,000 people and operate more than 240 facilities in the United States, Canada, Mexico, Chile, Argentina and China.

SScheopner’s Water Conditioning2203 E. Fulton PlazaGarden City, KS 67846 Phone: 620.275.5121Fax: 620.275.4611Website: www.scheopners.comContact: Nathan ScheopnerDescription: Private label bottler.

Semopac1275 Rue Newton, Suite 13Boucherville, QC, CanadaPhone: 450.655.2999Website: www.semopac.comContact: Richard RouillardDescription: Founded in 1998, Semopac pro-duces by extrusion-blow molding of containers polymers intended for commercial bottled water. The company also offers personalized custom manufacturing.

Seyfarth Shaw, LLP975 F Street, NWWashington, DC 20004Phone: 202.463.2400Fax: 202.828.5393Email: [email protected]: www.seyfarth.comContact: Joseph R. DamatoDescription: Seyfarth Shaw provides thought-ful, strategic, practical legal counsel to client companies and legal teams of all sizes. With more than 800 attorneys in the U.S. and London, the firm offers a national platform and an internation-al gateway to serve your changing business and legal needs in litigation, employment, corporate, real estate and employee benefits.

Shenandoah Valley Water Co.(Shenandoah Corporation)PO Box 2555Staunton, VA 24402 Phone: 540.248.2123Fax: 540.248.2129Email: [email protected]: www.shenspring.comContact: William Saxman, Jr.Description: Private label bottler.

Silgan ipec185 Northgate CircleNew Castle, PA 16105 Phone: 724.658.3004Fax: 724.658.3054Email: [email protected]: www.silganipec.comContact: Joseph Vukcevich, Vice President of Sales and MarketingDescription: Silgan ipec offers the water industry a comprehensive lineup of all major 26.7mm, 38mm, and 5-gallon HOD product lines. When you combine the company’s extensive product offerings with its industry-leading technical support, Silgan ipec guarantees an experience that will exceed your expectations of a water closure supplier.

Silver Creek Bottling601 East Lake StreetStreamwood, IL 60107 Phone: 630.233.2800Fax: 630.233.0636Email: [email protected]: www.silvercreekbottling.comContact: Lisa Cavitt-PattenDescription: Bulk water seller. Private label bottler.SIP Technologies72070 Highway 1077Covington, LA 70433 Phone: 800.655.4635Fax: 302.655.6030Email: [email protected]: www.siptechnologies.comContact: Lynette MacFee, National Sales ManagerDescription: SIP Technologies, LLC was established in 2003 to focus technical development on ensuring that water coolers do not compromise water quality. The company specializes in sanitation products and equip-ment for water coolers.

Southern Beverage Packers, Inc.PO Box 5606341 Natures WayAppling, GA 30802-0560Phone: 800.326.2469Fax: 888.541.0003Email: [email protected]: www.southernbev.comContact:David ByrdDescription: Private label bottler.

Sqwincher Corporation (The)1409 Hwy 45 SColumbus, MS 93701Phone: 662.328.0400


COMPANIES


Fax: 662.327.8441Email: [email protected]: www.sqwincher.comContact: Beverly MillerDescription: Many workers say they like the taste of Sqwincher better than other popular sports drinks. Because of this, they are more likely to use Sqwincher on a regular basis. Which in turn will help to protect themselves and your company against heat stress injury or accidents.

Steelhead, Inc.PO Box 240487San Antonio, TX 78224 Phone: 210.628.1066Fax: 210.628.1818Email: [email protected]: www.steelheadinc.comContact: David Redick, Vice President Sales and MarketingDescription: Steelhead, Inc. provides full solutions for HOD and PET bottlers, including the following: washer, filler, capper, de-cappers, conveyor systems, quality control systems, robotic loaders and palletizers, water purification, mineral injection, ozone injection, and more.

SureBill(Envelopes and Forms, Inc.)2505 Meadowbrook ParkwayDuluth, GA 30096 Phone: 770.623.5140Fax: 770.623.5141Email:[email protected]: www.surebill.netContact: Scott Madigan Executive Vice PresidentDescription: SureBill is the only fully integrated supplier of billing and other print & mail services: paper and electronic bills, statements, and letters. All work performed in-house, no outside middlemen, no extra costs. All key industry certifications. Let SureBill assist in reducing your printing, mailing, and postage costs!

SVF Water LLCRR1 Box 104Oconee, IL 62553Phone: 800.592.9613Fax: 217.539.4338Email: [email protected]: Susan EdwardsDescription: Bulk water seller. Spring water. A high-quality spring water source in Central Illinois with extraordinary taste, state-of-the-art facilities, and a strategic location convenient to much of the Midwest and Midsouth states.

TTech-Long Inc.6817 E. Gage AvenueCommerce, CA 90040Phone: 562.928.7755Fax: 562.928.4499Email: [email protected]: www.tech-longusa.comContact: Johnson ZhangDescription: Tech-Long Inc., a wholly owned subsidiary of Tech-Long Packaging machinery manufacturer from China, is one of the leading suppliers to the bottling and packaging equip-ment to the soft drinks and beverage, spirits and water, wine, dairy and food, pharmaceuti-cal and chemical industries.

UUnlimited Water Processing, Inc.5200 Helen AvenueSt. Louis, MO 63136Phone: 314.381.8585Website: www.unlimitedwater.netContact: Darren ShepardDescription: Private label bottler. Unlimited Water Processing, Inc. is a full-service bottled water manufacturing and distribu-tion company with its operations located in St. Louis. Product offerings include 12oz, 16.9oz, 24oz, 1 liter, and 1 gallon distilled one-way bottled packages, as well as refill-able 5-gallon bottles. With more than 20 years in the bottled water industry, Unlimited Water has been a leader in the production and packaging of bottled water.

VVelocity Equipment Solutions, LLC1902 New Butler RoadNew Castle, PA 16101Phone: 800.521.1368Fax: 724.658.5720Email: [email protected] Website: www.velocityh2o.comContact: Nicki RemleyDescription: Velocity Equipment Solutions, LLC is a leading supplier of packaging ma-chinery. Velocity specializes in three markets: bulk water bottling equipment, equipment for blow molding of HDPE containers, and capping equipment. Velocity supplies both off the shelf solutions to handle your packaging needs—as well as custom designed solutions.

WWater Boy, Inc.4454 19th Street Court EastBradenton, FL 34203 Phone: 941.744.9249Fax: 941.744.0799Email: [email protected]: www.waterboyinc.comContact: David McLauchlinDescription: Bulk water seller. Private label bottler.

Water Guy (The)Shinn Spring Water Company2 East Pointe DriveBirdsboro, PA 19508 Phone: 610.478.0300Fax: 610.288.2071Email: [email protected]: www.waterguys.comContact: Bryan ShinnDescription: Bulk water seller. Private label bottler.

Wisconsin Glacier Springs Bottling, LLC2244 South Calhoun RoadNew Berlin, WI 53151 Phone: 262.797.9901Fax: 262.797.0484Email: [email protected]: www.wisglacier.comContact: Chris Weichman, Plant ManagerDescription: Private label bottler.

ZZephyr Fluid Solutions LLC30 Pecks LaneNewtown, CT 06470 Phone: 203.743.2976Fax: 203.778.1006Email: [email protected]: www.zephyrfluidsolutions.comContact: Patrick Wind, PresidentDescription: Zephyr manufactures functional and creative solutions to store bulk water containers and to display those bottles in an attractive manner. Zephyr supplies bottled wa-ter racks, vending, and deposit return systems.


COMPANIES

2013 IBWA BUYERS’ GUIDECOMPANIES

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© 2012 IDEXX Laboratories, Inc. All rights reserved. • 102449-00 • All ®/TM marks are owned by IDEXX Laboratories, Inc. or its affiliates in the United States and/or other countries.The IDEXX Privacy Policy is available at idexx.com.


Advertising Banners

Lighthouse, Inc.Marietta, GAWebsite: www.lhweb.comPhone: 770.590.4897

Advertising Point-of-Purchase


Advertising/Marketing/ Public Relations


SureBillDuluth, GAWebsite: www.surebill.netPhone: 770.623.5140

Advertising/Promotional Items


Air Purification

3M Purification Inc.Meriden, CTWebsite: www.3Mpurification.comPhone: 203.238.8923

Allied Purchasing Co.Mason City, IAWebsite: www.alliedpurchasing.comPhone: 800.247.5956

Barnum Mechanical Inc.Newcastle, CAWebsite: www.barnummech.comPhone: 916.652.7223

Enviro Pure, Inc.Huron, OHWebsite: www.enviropureinc.comPhone: 800.295.8848

Pall CorporationPort Washington, NYWebsite: www.pall.com/foodandbev.aspPhone: 866.905.7255

Air Purification - Bottling Room/Storage Tank





Rowlands Sales Company, Inc.Hazleton, PAWebsite: www.rowlands.comPhone: 570.455.5813

Velocity Equipment SolutionsNew Castle, PAWebsite: www.velocityh2o.comPhone: 800.521.1368

Analytical Services


Compliance Designs, Inc.Weare, NHWebsite: www.compliancedesigns.comPhone: 603.529.4977

Edge Analytical LaboratoriesBurlington, WAWebsite: www.edgeanalytical.comPhone: 800.755.9295

Anti-Microbial Equipment


Architecture/Engineering


Baggers and Debaggers

IGO Direct Premium Water CoolersOntario, CAWebsite: www.igodirect.netPhone: 909.230.4753

Pentair EverpureHanover Park, ILWebsite: www.everpure.comPhone: 630.307.3000

Zephyr Fluid Solutions LLCDanbury, CTWebsite: www.zephyrfluidsolutions.comPhone: 203.743.2976

Beverage Dispensers


Blow Molding - Custom


Clack CorporationWindsor, WIWebsite: www.clackcorp.comPhone: 608.846.3010

Plastipak PackagingPlymouth, MIWebsite: www.plastipak.comPhone: 734.455.3600

SemopacBoucherville, QC, CanadaWebsite: www.semopac.comPhone: 450.655.2999

Tech-Long Inc.Commerce, CAWebsite: www.tech-longusa.comPhone: 562.928.7755


PRODUCTS/SERVICES

Blow Molding Equipment




Blow Molding Equipment - Injection Stretch



Bottle Handling Equipment


CapSnap Equipment CompanyJackson, MIWebsite: www.capsnapequipment.comPhone: 517.787.3481




Bottle Molds




Bottle Unscramblers


Bottle Washers





Bottle Washing Compounds


Ecolab, Inc.St. Paul, MNWebsite: www.ecolab.comPhone: 651.293.2233



Bottled Water Accessories


Blackhawk Molding Co., Inc.Addison, ILWebsite: www.blackhawkmolding.comPhone: 630.458.2100

BSIPittsburgh, PAPhone: 412.795.8167

Crystal Mountain Products LimitedEdmonton, AB, CanadaWebsite: www.crystalcoolers.comPhone: 780.454.4545

MTN Products, Inc.La Verne, CAWebsite: www.mtnproducts.comPhone: 909.629.7301

Oasis InternationalColumbus, OHWebsite: www.oasiscoolers.comPhone: 614.861.1350

SIP TechnologiesCovington, LAWebsite: www.siptechnologies.comPhone: 302.655.6300

Bottled Water Dispensers


\Allied Purchasing Co.Mason City, IAWebsite: www.alliedpurchasing.comPhone: 800.247.5956



PRODUCTS/SERVICES







Bottled Water Marketing and Sales


Bottled Water Plant - Construction and/or Design


Hidell InternationalHingham, MAWebsite: www.hidellinternational.comPhone: 781.749.8040


Bottled Water Plant - Portable




Bottled Water Plant Renovations/Expansions




Steelhead, Inc.San Antonio, TXWebsite: www.steelheadinc.comPhone: 210.628.1066

Bottles - Glass


Bottles - Other



PolyCycle SolutionsIrwindale, CAWebsite: www.polycyclesolutions.comPhone: 626.856.2100

Bottles - PET



GoodPac PlasticsAtlanta, GAWebsite: www.goodpac.comPhone: 404.363.8978


Sterling Containers LLCFayetteville, GAWebsite: www.sterlingbottles.comPhone: 770.716.9828

Bottles - PET - 5 gallon




Sterling Containers LLCFayetteville, GAWebsite: www.sterlingbottles.comPhone: 770.716.9828

Bottles - Plastic





PRODUCTS/SERVICES



Greif Packaging LLCDelaware, OHWebsite: www.greif.comPhone: 740.657.6585



Veriplas ContainersLittle Rock, ARWebsite: www.veriplas.comPhone: 501.779.1320


Bottles - Polycarbonate




Greif Packaging LLCDelaware, OHWebsite: www.greif.comPhone: 740.657.6585



Bottles - Preforms





Veriplas ContainersLittle Rock, ARWebsite: www.veriplas.comPhone: 501.779.1320

Bottling Equipment







Bottling Equipment - Design/Build







Bulk (Tanker) Water Sellers

Aqua Filter Fresh Inc.Pittsburgh, PAWebsite: www.aquafilterfresh.comPhone: 412.795.3100

Besco Water Treatment, Inc.Battle Creek, MIWebsite: www.bescowater.comPhone: 269.964.0257


Crossroad Farms DairyCincinnati, OHWebsite: www.kroger.comPhone: 513.762.1300

Crystal Clear Bottled WaterDes Moines, IAWebsite: www.ccbw.comPhone: 515.265.2324


PRODUCTS/SERVICES


Dakota Splash, Inc.Sioux Falls, SDWebsite: www.dakotasplash.comPhone: 605.334.3294

Diamond Springs Water Inc.Charlotte, NCWebsite: www.diamondspringscarolinas.comPhone: 704.393.3900

Famous Ramona WaterRamona, CAPhone: 760.789.0174

Grand Springs DistributionAlton, VAWebsite: www.grandsprings.comPhone: 434.753.2515

Melwood Springs Water Co.Blue Ridge, GAWebsite: www.melwoodsprings.comPhone: 706.492.4600

Misty Mountain Spring Water LLCAbingdon, VAWebsite: www.mistyh2o.comPhone: 800.473.0713

Mountain Valley Spring Company, LLCHot Springs National Park, ARWebsite: www.mountainvalley.comPhone: 501.624.1635

Ozarka Water and Coffee ServiceOklahoma City, OKWebsite: www.ozarkah2o.comPhone: 405.235.8474

Premium Waters Inc.Minneapolis, MNWebsite: www.premiumwaters.comPhone: 612.379.4141

Roaring Spring WaterRoaring Spring, PAWebsite: www.roaringspringwater.comPhone: 814.224.2306

Silver Creek BottlingStreamwood, ILWebsite: www.silvercreekbottling.comPhone: 630.233.2800

SVR Water LLCOconee, ILPhone: 800.592.9613

Water Boy, Inc.Bradenton, FLWebsite: www.waterboyinc.comPhone: 941.744.9249

Water Guy (The)Birdsboro, PAWebsite: www.waterguys.comPhone: 610.478.0300

Buying Cooperative


Cap Disinfection Units

Arctica Industries CorporationCoquitlam, BC, CanadaPhone: 604.516.6166



Capping Equipment




Silgan ipecNew Castle, PAWebsite: www.silganipec.comPhone: 724.658.3004




Capping Equipment - Induction Sealing


Caps







Carbonation/Carbonation Dispensers





PRODUCTS/SERVICES


Cartridges - Filter






Case Packers



Case Washers


Polymer Solutions International, Inc.Medford, NJWebsite: www.prostack.comPhone: 609.714.3390

Cases/Crates/Corrugated Boxes



Cleaners - Coolers





Cleaners - Equipment



Cleaners - Floor/Wall



Cleaners - General



Closures




Portola Packaging, Inc.Naperville, ILWebsite: www.portpack.comPhone: 630.995.9548


Closures - Flat Cap





Closures – Sports



PRODUCTS/SERVICES





Coding Equipment



Coffee - Extracts


Coffee - Gourmet



Coffee Service - Office/ Related Supplies & Equip.





Compressors


Construction


Consultants - Environmental

Puro Filter CompanyNew Milford, CTPhone: 860.355.9359

Consultants - Equipment and Products







Consultants - QA/QC

Eurofins Eaton Analytical, Inc.Monrovia, CAWebsite: www.eatonanalytical.comPhone: 626.386.1100



Consultants - Services Only




NSF InternationalAnn Arbor, MIWebsite: www.nsf.orgPhone: 734.945.4104


Seyfarth Shaw, LLPWashington, DCWebsite: www.seyfarth.comPhone: 202.463.2400

Consulting - Supply Chain


Conveyor Equipment



PRODUCTS/SERVICES


Ram Mechanical, Inc.Ceres, CAWebsite: www.ram-mechanical.comPhone: 209.531.9155




Conveyor Systems







Coolers - Bottled Water









Coolers - Point Of Use Type




Crystal Mountain Products LimitedEdmonton, ABCanadaWebsite: www.crystalcoolers.comPhone: 780.454.4545






Coolers - Pressure Type





Coolers - Replacement Parts and/or Repairs





PRODUCTS/SERVICES






Coolers - Water Bags


Covers - Cooler




Crates - Plastic



Cup Dispensers







Cups - Paper/Plastic




Decals - Graphics



Decals - Fleet


Deionization Equipment


Design - Plastic Packaging


Detectors



Distillation Equipment


Drinking Water Systems






PRODUCTS/SERVICES







Drums - Plastic


Electrolyte Replacement


Engineering Services





Environmental Purifiers


Equipment Leasing - Filling and Processing



Equipment Manufacturer









Feasibility and Market Analysis

Beverage Marketing CorporationNew York, NYWebsite: www.beveragemarketing.comPhone: 212.688.7640, ext. 1962


Filling Equipment









PRODUCTS/SERVICES


Filtration Equipment














Filtration Supplies







Filtration Supplies - Membranes







Fittings




Flavors/Concentrates



Sqwincher Corporation (The)Columbus, MSWebsite: www.sqwincher.comPhone: 662.328.0400

Global Food Safety Initiative (GFSI) Schemes


Graphics



PRODUCTS/SERVICES


Handles




Handtrucks


High Pressure Air Compressors


Hydrogeological Services


Ice Makers/Ice Maker Systems/ Water Delivery System


Injection Molding




Integrators


Labeling - Private


GoodPac PlasticsAtlanta, GAWebsite: www.goodpac.comPhone: 404.363.8978

Inland Label La Crosse, WIWebsite: www.inlandlabel.comPhone: 608.788.5800


Labeling Equipment




Labeling Services


Labels






Labels - Custom Printing






Labels - Heat Transfer

AmericalCrestwood, MOPhone: 972.989.0764

Labels - Pressure Sensitive




PRODUCTS/SERVICES




Labels - Screen Printed on Container


Laboratory Supplies and Services





IDEXX Laboratories, Inc.Westbrook, MEWebsite: www.idexx.com/waterPhone: 207.556.0300


Leak Detection Equipment





Licensing - US States



Liquid Nitrogen - Injection System


Liquid Nitrogen - Piping System


Loaders/Unloaders



Lubricants



Machinery - Used and Remanufactured





Market Assessment


Market Research



Market Services

Lighthouse, Inc.Marietta, GAWebsite: www.lhweb.comPhone: 770.590.4897Mergers and Acquisitions




PRODUCTS/SERVICES



Microbiolgical Equipment




Mobile Water Treatment Equipment


Ozonation Equipment




CapSnap Equipment CompanyJackson, MIWebsite: www.capsnapequipment.comPhone: 517.787.3481Enviro Pure, Inc.Huron, OHWebsite: www.enviropureinc.comPhone: 800.295.8848






Ozone Detection Equipment





Ozone Generating Systems








Packaging - Food

RockTennNorcross, GAWebsite: www.rocktenn.comPhone: 770.448.2193

Packaging - Secondary


Packaging - Water Bags



Packaging Equipment




PRODUCTS/SERVICES


Packaging Equipment - Liquid Packaging


Packaging Equipment - Service/Installation




Packaging Machinery




Packaging Services/Supplies

RockTennNorcross, GAWebsite: www.rocktenn.comPhone: 770.448.2193


Palletizers/Depalletizers


Pallets - Plastic




SemopacBoucherville, QCWebsite: www.semopac.comPhone: 450.655.2999

Personnel Specialists

Seyfarth Shaw, LLPWashington, DCWebsite: www.seyfarth.comPhone: 202.463.2400

PET Air Compressor Packages


Plant Equipment Repair and Maintenance




POU Technology




Printing - Ink Jet



Private Label Bottlers

Absopure Water CompanyPlymouth, MIWebsite: www.absopure.comPhone: 734.459.8000

Amcon Distributing/Genco Water Co.Springfield, MOWebsite: www.amcon.comPhone: 417.866.7362

Aqua Filter Fresh Inc.Pittsburgh, PAWebsite: www.aquafilterfresh.comPhone: 412.795.3100

Aqua SystemsAvon, INWebsite: www.ilovemywater.comPhone: 317.272.3000

AQUAQUEEN International Pty LtdMascot, NSW, AustraliaWebsite: www.aquaqueen.comPhone: 61.2.9316.9088

Berkeley Club BeveragesBerkeley Springs, WVWebsite: www.berkeleyspringswater.comPhone: 304.258.2313


PRODUCTS/SERVICES


CG Roxane, LLCOlancha, CAWebsite: www.crystalgeyserasw.comPhone: 760.764.2885

Creekside Springs, LLCAmbridge, PAWebsite: www.creeksidesprings.comPhone: 724.266.9000

Crossroad Farms DairyCincinnati, OHWebsite: www.kroger.comPhone: 513.762.1300

Crystal Clear Bottled WaterDes Moines, IAWebsite: www.ccbw.comPhone: 515.265.2324

Crystal Springs Bottled Water Inc.Albuquerque, NMWebsite: www.crystalh2o.comPhone: 505.822.9089

Dakota Splash, Inc.Sioux Falls, SDWebsite: www.dakotasplash.comPhone: 605.334.3294

Diamond Springs Water Inc.Charlotte, NCWebsite: www.diamondspringscarolinas.comPhone: 704.393.3900

DrinkMore WaterGaithersburg, MDWebsite: www.drinkmorewater.comPhone: 301.417.9333

DS WatersAtlanta, GAWebsite: www.water.comPhone: 770.933.1400

Famous Ramona WaterRamona, CAPhone: 760.789.0174

Grand Springs DistributionAlton, VAWebsite: www.grandsprings.comPhone: 434.753.2515

H2OregonThe Dalles, ORWebsite: www.h2oregonwater.comPhone: 541.296.6550

Idaho IceMoscow, IDWebsite: www.idahoice.comPhone: 208.882.3300

Ideal Pure WaterBoys Town, NEWebsite: www.idealpurewater.comPhone: 402.392.2600

Inversiones Vida, S.A. de C.V.San Salvador, El SalvadorWebsite: www.aguaalpina.comPhone: 00503.2213.2003

Joe Ragan’s CoffeeSpringfield, VAWebsite: www.joeragans.comPhone: 703.569.6188

Koldkist Bottled WaterPortland, ORWebsite: www.nwpurewater.comPhone: 503.285.1881

Mayer Bros. Apple Products Inc.West Seneca, NYWebsite: www.mayerbrothers.comPhone: 716.668.1787

Melwood Springs Water Co.Blue Ridge, GAWebsite: www.melwoodsprings.comPhone: 706.492.4600

Misty Mountain Spring Water LLCAbingdon, VAWebsite: www.mistyh2o.comPhone: 800.473.0713

Mountain Brook WaterKentwood, LAWebsite: www.mountainbrookwater.comPhone: 985.229.2490

Mountain Valley Spring Company LLCHot Springs National Park, ARWebsite: www.mountainvalleyspring.comPhone: 501.624.1635

Niagara Bottling LLCOntario, CAWebsite: www.niagarawater.comPhone: 949.812.2376

Nicolet Forest Bottling Company Inc.East Dundee, IL 60118Website: www.nicoletwater.comPhone: 847.382.2950

Oasis Pure Drinking Water CompanyDubal, DubaiWebsite: www.oasiscome2life.comPhone: 971.488.45522

Ozarka Water and Coffee ServiceOklahoma City, OKWebsite: www.ozarkah2o.comPhone: 405.235.8474


Puritan Springs WaterLincoln, ILWebsite: www.puritansprings.comPhone: 217.732.3292

Quality Water ServicesPonca City, OKWebsite: www.myqualitywater.comPhone: 580.762.7555

Readington Farms, Inc.Whitehouse Station, NJPhone: 908.534.2121

Rim Natural Spring Mineral Water S.A.L.Antelias, LebanonWebsite: www.rimwater.comPhone: 011.961.4.412609

Roaring Spring WaterRoaring Spring, PAWebsite: www.roaringspringwater.comPhone: 814.224.2306

Scheopner’s Water Conditioning LLCGarden City, KSWebsite: www.scheopners.comPhone: 620.275.5121

Shenandoah Valley Water Co.Staunton, VAWebsite: www.shenspring.comPhone: 540.248.2123

Silver Creek BottlingStreamwood, ILWebsite: www.silvercreekbottling.comPhone: 630.233.2800

Southern Beverage Packers, Inc.Appling, GAWebsite: southernbev.com Phone: 800.326.2469


PRODUCTS/SERVICES


SVF Water LLCOconee, ILPhone: 800.592.9613

Unlimited Water Processing, Inc.Berkeley, MOWebsite: www.unlimitedwater.netPhone: 314.381.8585

Water Boy, Inc.Bradenton, FLWebsite: www.waterboyinc.comPhone: 941.744.9249

Water Guy (The)Birdsboro, PAWebsite: www.waterguys.comPhone: 610.478.0300

Wisconsin Glacier Springs Bottling, LLCNew Berlin, WIWebsite: www.wisglacier.comPhone: 262.797.9901

Pumps







Pumps – Hand





Quality Assurance Specialists


Rack Loader





Rack Loader – Ergonomic



PRODUCTS/SERVICES



Rack Washers


Racks - Display/Transportation/ Tilters/Storage






Racks - Plastic Modular





Rapid PCR - QA Product


Recycling - Resins


Recycling - Sustainable Resources Management



PRODUCTS/SERVICES

Engineered plastic modular rack systems for the transportation, delivery and storage of bottled water.

ProStack• Complete 360º surround for maximum bottle protection• Choose from 2-pocket, 3-pocket or 4-pocket models• Unmatched durability – and built to last

® Bottle Hammock• Allows safe high-volume transport of 3 and 5 gallon bottles

• Prevents bottle damage from hand truck spills

• Improves delivery productivity by up to 60%

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TierStack®

• Stackable by layer, up to 15 high for optimal space utilization• Easy to handle on routes and in the warehouse

• Lighter weight to maximize payload

Simple Strong SmartPolymer Solutions International, Inc.Where Ideas Become Solutions

Toll Free: (877)444-RACK(7225) PO Box 369 Medford NJ 08055 • (609) 714-3390 • Fax (610) 356-6327 • [email protected]



Recycling Equipment


Refrigeration Compressors/ Condensing Units


Refrigerators/Freezers


Regulatory Assistance




Research and Development



Resins



Reverse Osmosis Equipment








Pentair Everpure LLCHanover Park, ILWebsite: www.everpure.comPhone: 630.307.3000




Robotic Applications




Sanitation Products/Equipment





Sanitizers




PRODUCTS/SERVICES






Shrink Wrap Equipment


Stackers



Storage/Transportation Tanks



Storage Trays



Testing – Air Quality


Testing – Chemical



National Testing Laboratories, Ltd.Cleveland, OHWebsite: www.ntllabs.comPhone: 440.449.2525


Testing – Microbiological







Thermoelectric Cooling Devices


Trucks and Truck Bodies


Mickey Truck BodiesHigh Point, NCWebsite: www.mickeybody.comPhone: 800.334.9061

Tubing




Ultraviolet Equipment




PRODUCTS/SERVICES


Atlantium Technologies Ltd.Ayer, MA Website: www.atlantium.com Phone: 978.424.8430







Uniforms



Used Equipment






Valves and Faucets



Crystal Mountain Products LimitedEdmonton, ABWebsite: www.crystalcoolers.comPhone: 780.454.4545

Vending Delivery/Truck Bodies


Water Analysis









Water Analyzer – Handheld



Water Conditioning Equipment







PRODUCTS/SERVICES





Water Heaters





Water Purification Equipment












Water Testing Equipment












www.bottledwater.org/membership


PRODUCTS/SERVICES




Water Treatment Products







Pall CorporationPort Washington, NYWebsite: www.pall.com/foodandbevPhone: 866.905.7255


Water Vending Machines





PRODUCTS/SERVICES

NASHVILLE

Mark Your Calendars Now! November 11-15, 2013Join us in Nashville, TN for the

2013 IBWA ANNUAL BUSINESS CONFERENCE AND VENDOR SHOWCASE

at the Gaylord Opryland Resort and Convention Center / co-location with NAMA’s CoffeeTea&Water event

WWW.BOTTLEDWATER.ORG/CONVENTION

If you attended “Lobbying 101,” an edu-cational session held during the 2012 IBWA Annual Business Conference in New Orleans, you had the privilege to meet “Felix,” the befuddled, but well-in-tentioned, citizen lobbyist. Played with amazing aplomb by IBWA’s Dan Felton, vice president of government relations, Felix comically portrayed the common mistakes an individual can make when meeting with a lawmaker. Attendees learned a lot from Felix because he was everything a citizen lobbyist should not be: misinformed, late, distracted, rude, and a poor representation of how to make a lasting good impression. The following text presents a few of the lessons we can learn from Felix.


The 30-30-30 RuleAs a citizen lobbyist, it’s important to accept that you will not know all the answers to all the questions—and you aren’t expected to. But with a little knowledge—and a little preparation—you can make the most of a meeting with your legislators and their staff. Re-member, your elected officials are most likely not as knowledgeable about the bottled water industry and our issues as you are—you are the industry expert.

Once you accept that, you’ll feel more confident in your ability to hold your own when talking with lawmakers. The elected officials and their staff across the table from you aren’t trying to trick you into saying something that is not a

truthful representation of the indus-try. They are looking to you to share your industry knowledge. The more they know, the better they can do their jobs—representing their constituents. Because you help legislators do their jobs, they welcome the opportunity to hear your perspective on the issues and learn from your experience.

But our citizen lobbyist Felix made his first mistake before he even walked through the door: he was unprepared. As a general rule, you should think in terms of the “30-30-30 rule” when meeting with a decision maker: take 30 minutes prior to the meeting to prepare; expect the meeting to last, at most, 30 minutes (unless you have been request-

Know Before You Go Avoiding the Pitfalls of “Felix the Citizen Lobbyist”

By James Toner, IBWA Director of Government Relations

“ ”

ed to be there longer); and 30 minutes to address follow-up items after the meeting. That simple rule can help you avoid becoming another Felix.

Importance of “Prep 30”After scheduling an appointment—but sometime before you step into the law-maker’s office—take at least 30 minutes to prepare. If you’re meeting with a member of Congress, a state legislator, or an elected city or town official, re-search them. How did they acquire the position? What issues interest them? What is their district? What organiza-tions do they align themselves with? Answering those questions can help you avoid a potentially uncomfortable situa-tion should you touch upon them during your conversation. When researching a regulator or someone appointed to a position, you may have to dig a little deeper for information, but you can still uncover details about the issues that interest them, who they work with, and what goals are on their agenda.

Although Felix didn’t refresh his memory about bottled water industry issues before his meeting, you should. Remember, you requested the meeting, so your audience is expecting you to take the lead. While you have the opportunity to direct the conversation, be ready for questions on topics you weren’t plan-ning to address. But don’t feel you have to know the answer to every question; a response of “I don’t know” is not a wrong answer, and it’s better than relaying infor-mation you don’t know to be correct. By following up with a response of “I’ll try to find out for you,” you make a commit-ment to continue communicating with the office—which is a good thing.

For guidance on how to handle the second and third 30 minute segments, read “The Sales Call: A Capital Idea,” the Government Relations column from the February/March 2013 issue of Bottled Water Reporter: http://snack.to/fdunymjuv. Once you’ve conducted your research for

the meeting and you are fully prepared, those steps should be easy to follow.

Don’t Be Like FelixFelix’s missteps sent his meeting spiral-ing into chaos. His lack of focus, in-ability to communicate effectively, poor reactions toward staff, and poor social skills turned what was a unique oppor-tunity into a wasted chance to convey important bottled water information—and most likely, he’ll never get another meeting with his legislator. The simplest way to visualize a successful meeting is to imagine you’re on the other side of the table: what would you expect

from such a meeting? Some people like to conduct a brief run-through of the meeting. Practice in front of a mirror or role play with a colleague to ensure you are communicating your message in the way that suits your needs.

So, can a Felix learn from his mis-takes? Definitely! If you commit to the preparation work beforehand, you can make a successful meeting with your legislators a reality. But what about IBWA’s Felix? Can he learn also? Come find out at the next lobbying education-al session during the 2013 IBWA An-nual Business Conference in Nashville, Tennessee, November 11-15.

WHEN MEETING WITH LEGISLATORS, PRACTICE THE 30-30-30 RULE.


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Telling the Story, Communicating the Facts

By Chris Hogan, IBWA Vice President of Communications

very important cases like lead, coliform bacteria, and E. coli, bottled water regu-lations are substantially more stringent.

MYTH: Bottled Water is of Suspect Quality or Not Safe

FACT: Consumers who choose to drink bottled water can rely on its consistent record of safety and quality. All bottled water products—whether from groundwater or public water sources—are produced utilizing a multi-barrier approach. From source to finished product, a multi-barrier approach helps prevent possible harmful contamination to the finished


facts in your company’s communica-tions efforts.

MYTH: Bottled is Not Really Regulated

FACT: Bottled water is comprehen-sively regulated by the U.S. Food and Drug Administration (FDA) as a packaged food product, and it provides a consistently safe and reliable source of drinking water. By federal law, FDA regulations governing the safety and quality of bottled water must be at least as stringent as the Environmental Protection Agency (EPA) regulations that govern tap water. And, in some

When IBWA staff is asked to tell bottled water’s story, we often face the task of correcting firmly held, though completely inaccurate, beliefs about its safety, regulation, or quality. For the most part, we find that people do want the facts—because they are search-ing for trustworthy information about issues important to them and their families. Yet, inaccurate “facts” are con-tinuously perpetuated by groups that vigorously oppose bottled water, often well-meaning activists seeking to lend their support to environmental issues. In this column, we correct some of the most common bottled water myths—and we encourage you to promote these

COMMUNICATIONS

product as well as storage, production, and transportation equipment. Many of the steps in a multi-barrier system are effective in safeguarding bottled water from microbiological and other contamination. Measures in a multi-barrier approach may include one or more of the following: source protection, source monitoring, reverse osmosis, distillation, micro-filtration, carbon filtration, ozonation, and ultraviolet (UV) light.

What about safety? In 2009, the Government Accountability Office (GAO) conducted a survey of bottled water regulatory authorities in all 50 states and the District of Columbia and found there were zero outbreaks of foodborne illness from bottled water over a five-year period. Moreover, in testimony before the U.S. Congress in 2009, FDA stated that the agency was aware of no major outbreaks of illness or serious safety concerns associated with bottled water in the past decade. In contrast, EPA researchers estimate that 16.4 million cases of acute gastro-intestinal illness per year are caused by tap water.

MYTH: Bottled Water Labels Hide Information

FACT: As a packaged food product, FDA regulations mandate that bottled water labels must contain the name and place of business of the bottler, packer, or distributor, and virtually all bottled water products provide a telephone number. With that information, consumers may contact the bottled water company directly to obtain information about the product.

In addition, strict FDA labeling requirements ensure that the source and purity of the bottled water are identified and that, if the label is false or misleading in any respect, the supplier is subject to civil or criminal sanctions

for product “misbranding.” There is no similar remedial action available in the tap water regulatory program.

MYTH: PET Plastic Contains BPA (and BPA is Dangerous)

FACT: News items about the safety of bottled water containers consistently yield both misinformation and outright lies. For more than 30 years, FDA and similar regulatory agencies throughout the world have approved PET as safe for food and beverage contact. PET is used in a variety of packaging for many foods, including everything from peanut butter, soft drinks, and juices to beer, wine, and spirits. For bottled water, PET plastic is commonly used for small, portable 16.9- (half-liter) and 24-ounce size containers and 3- and 5-gallon containers.

Bisphenol-A (BPA) is a safe chemical compound that is never present in PET plastic. Although PET does not contain BPA, international regulatory agencies and FDA have ruled favorably on the safety of BPA. The consensus among those regulatory agencies is that the cur-rent levels of exposure to BPA through food packaging are safe. For more on BPA, visit http://bit.ly/BPAissafe.

MYTH: Bottled Water Has an Awful Environmental Footprint

FACT: All bottled water containers are 100-percent recyclable. When you do the math, it turns out that of all the plastics produced in the United States, PET plastic bottled water packaging makes up only 0.91 percent. Moreover, plastic bottled water containers form only one-third of 1 percent of the U.S. waste stream, according to the EPA. Data released in January 2013, by the National Association for PET Con-tainer Resources (NAPCOR) shows that at 38.6 percent, recycling rates for


SHARE BOTTLED WATER FACTS TO DISPEL THE BOTTLED WATER MYTHS.

single-serve PET plastic bottled water containers have more than doubled in the last seven years. And, PET plastic bottled water containers are the most frequently recycled PET beverage con-tainer in curbside recycling programs. That said, we all need to continue im-proving the recycling rates for all plastic packaging. Recycling is the single-most impactful way individuals can help reduce waste.

MYTH: Bottled Water is Ridiculously Expensive

FACT: As a popular retail food prod-uct, bottled water is available at many differing price points. When alluding to differences in cost between tap and bot-tled water, opponents typically cite retail prices from convenience or drug stores, where bottled water prices are usually higher. However, according to the Bev-erage Marketing Corporation (BMC), the average wholesale price per gallon of domestic non-sparkling bottled water was $1.22 in 2011 (most recent figures available at press time). BMC also notes that research shows consumers most often tend to buy bottled water in bulk from supermarkets or large discount retailers, as they prefer to purchase bottled water in cost-saving volumes.

As a follow-up to our 2009 Life Cycle Inventory (LCI) Study that showed bottled water has a small en-vironmental footprint (visit http://bit.ly/IBWALCI for more), IBWA has now commissioned a Water Use Ratio Study. With help from the Beverage Industry Environmental Roundtable (BIER), facilitated by the Antea Group, IBWA will produce in 2013 a Water Use Ratio Study to highlight the bottled water

Water Use BenchmarkingHow IBWA’s Work With BIER Will Benefit the Industry

By Tamika Sims, PhD, IBWA Director of Science and Research


industry’s water efficiency and sus-tainable practices.

A core mission of BIER is to promote the beverage sector’s environmental sustainability by developing industry-specific methods and data. As stressed in the group’s mission statement, BIER seeks to “create tools and methodologies that accelerate sustainability and its journey from analysis to action.” IBWA’s water accounting study will essentially look at the ratio between water use

and product produced (“water out”) for a bottling facility and review the efficiency of the facility’s practices. The strategy is to promote good practices, look for places of improvement, and set performance benchmarks for the bottled water industry. While many beverage production companies have been recognized as being proactive with their water stewardship, there is still room for improvement and need for analysis of performance.

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How to View Water StewardshipWhat is water stewardship? I like the definition used by the World Wild-life Federation (www.WWF.org): “In essence, [water stewardship] can be described as actions on the part of companies who seek to improve the ef-ficiency and cleanliness of their internal operations and in their supply chain, while also facilitating the sustainable management of shared freshwater resources through collaboration with other businesses, governments, NGOs, communities, and others. Stewardship implies that there is both an internal and external component to water issues. . . Stewardship recognizes that business risk is ultimately created when water is poorly managed or over-exploited….”

WWF.org also provides an effective definition of “water awareness”—some-thing else IBWA hopes to gain from the results of our Water Use Ratio Study: water awareness is “gaining an awareness of water issues—in terms of how water impacts business and how business im-pacts water—is an on-going and itera-tive step for all companies. A key facet of awareness is internal engagement…Water awareness can also highlight how a company is perceived by others, including basin stakeholders, the press, and consumers….”

As illustrated by multiple activities of IBWA member companies—and as shown in the results of our light-weighting studies and our LCI—the bottled water industry works to be environmental stewards while produc-ing a high-quality product. Thus, the production of the IBWA Water Use Ratio Study will further strengthen our environmental sustainability message.

The Big PictureAccording to BIER, a high-quality wa-ter source is essential for all beverage in-dustry products, which has focused on

water use avoidance and conservation to demonstrate one aspect of environmen-tal stewardship. With that knowledge, for the past six years BIER has reported on an annual quantitative benchmark to examine water use for the beverage industry. BIER completed its sixth an-nual water use benchmarking study in 2012, which evaluated the performance of more than 1,600 beverage manu-facturing facilities scattered across six continents and representing 17 dif-ferent beverage companies. The study

significant water use improvements in water scarce operations and areas that are forecasted to be more water-stressed in the near future.” Most notably, BIER found that the water use ratio range reported in the bottled water sub-group had the smallest range of all sub-groups: companies providing data for bottled water operations (131 total facilities) revealed their water use ratio presented a 5 percent improvement from 2009 to 2011. To review results from this study, download the PDF at http://bit.ly/BIERwateruse.

IBWA’S 2013 WATER USE RATIO STUDY WILL HELP THE INDUSTRY FURTHER OUR ENVIRONMENTAL EFFORTS.


TECHNICAL UPDATE

aimed to deliver a clear understanding of water use drivers and impacts, and to demonstrate improvements in water stewardship efforts.

For that benchmarking study, the data set came from BIER member com-panies who provided three years’ worth of facility-specific metrics (2009, 2010, and 2011), including total water usage, total beverage production, beverage product mix, facility type, and facility location. The basis for analysis was the water use ratio: how efficiently a facil-ity uses water for beverage production.

The results were categorized by four facility types: bottling, brewery, distillery, and winery. The 2012 study concluded that there was “an overall im-provement in industry-wide water use ratio, with approximately 73 [percent] of facilities realizing improved water use ratios from 2009 to 2011. . . BIER member companies demonstrated

BIER’s Benchmarking ForecastBIER continues to improve upon its beverage industry analysis of water use ratio and benchmarking methodology. Benchmarking water use has provided great value to BIER by helping its individual members assess their per-formance across a peer group, demon-strate efficacy, and serve as a basis for individual facility target setting.

IBWA members and staff are looking forward to the final results of our Water Use Ratio Study for the bottled water industry. Those research results will not only help strengthen our already effective messaging on the bottled water industry’s environmental awareness and compliance but will also serve as a learning tool to help further our environmental efforts.

CPO QUIZ

IBWAcertified plant operators (CPOs) are encouraged to complete the following quiz for ½ IBWA continuing education unit (CEU). The questions are derived from material presented in this issue of the

Bottled Water Reporter, the IBWA Plant Technical Reference Manual, and the IBWA Bottled Water Code of Practice. Submit this quiz to Claire Crane, IBWA Education and Technical Program Coordinator, 1700 Diagonal Road, Suite 650, Alexandria, VA 22134. Look for additional quizzes in future issues and earn additional IBWA CEUs!

Name _____________________________________________________ Company _________________________________________________

Address ___________________________________________________ City_______________________________________________________

State/Province _____________________________________________ ZIP/Postal Code ___________________________________________

Check your selection for each question

1|With the assistance of the Beverage Industry Envi-ronmental Roundtable (BIER), IBWA is planning to complete a _____ this summer.

O container lightweighting study O water use ratio study O environmental impact study O environmental footprint study

2|Which of the following is a common method used to control taste and odor from organics, microorganisms, or chlorine in source waters?

O aeration O activated carbon O both A and B O none of the above

3|“Purified Water” means bottled water produced by distillation, deionization, reverse osmosis, or other suitable process and that meets the definition of purified water in the 25th revision of the United States Pharmacopoeia, January 1, 1995.

O true O false

4|_________ is defined as water from a subsurface satu-rated zone that is under a pressure equal or greater that atmospheric pressure?

O ground water O mineral water O natural water O purified water

5|The IBWA Bottled Water Code of Practice requires that bottlers collect a representative set of product samples _____ for coliform analysis.

O monthly O quarterly O annually O daily


6|In the IBWA Bottled Water Code of Practice, the IBWA SOQ for PCBs is ______ ppm.

O 0.5 ppm O 0.0005 ppm O 0.2 ppm O 0.004 ppm

7|The U.S.P. monograph for purified water includes criteria for a the following except __________.

O chloride O sulfate O bromate O ammonia

8|According to FDA’s CGMP regulations, representative samples of product water must be analyzed _________ by an approved laboratory.

O annually O monthly O weekly O daily

9|The new FSMA preventive controls (HACCP) system consists of how many principles?

O 5 principles O 6 principles O 7 principles O 8 principles

10|In the United States, “mineral water” must contain a minimum level of TDS of _____.

O 250 mg/l O 100 ppm O 500 ppb O 1000 ug/l

ADVERTISERS


Allied Purchasing . . . . . . . . . . . . . . . . www.alliedpurchasing.com . . . . . . . . . 45

Analytical Technology, Inc. . . . . . . . . . www.analyticaltechnology.com . . . . . . 17

Blackhawk Molding Co. . . . . . . . . . . . www.blackhawkmolding.com . . . . . . . IFC

IDEXX . . . . . . . . . . . . . . . . . . . . . . . . . idexx.com . . . . . . . . . . . . . . . . . . . . . . 28

IGO Direct . . . . . . . . . . . . . . . . . . . . . www.igodirect.net . . . . . . . . . . . . . . . .IBC

National Testing Laboratories . . . . . . . www.ntllabs.com. . . . . . . . . . . . . . . . . . .3

Oasis International . . . . . . . . . . . . . . . www.oasiscoolers.com . . . . . . . . . . . . . .8

Pacific Ozone Technology . . . . . . . . . www.pacificozone.com . . . . . . . . . . . . 53

Polymer Solutions International . . . . . www.prostack.com . . . . . . . . . . . . . . . . .5

Polymer Solutions International . . . . . www.prostack.com . . . . . . . . . . . . . . . 46

Quality Truck Company . . . . . . . . . . . www.qualitytruckcompany.com. . . . . . . .5

Steelhead . . . . . . . . . . . . . . . . . . . . . . steelheadinc.com . . . . . . . . . . . . . . . . BC

CALENDAR 2013

APRIL 13Northeast Bottled Water Association Spring Education DaySpringfield, Massachusetts

APRIL 18 - 19Upper Midwest Bottled Water Association Annual MeetingPlymouth, Minnesota

APRIL 25 - 27South Atlantic Bottled Water Association Annual MeetingPawleys Island, South Carolina

MAY 9 - 10Mid-America Bottled Water Association andSoutheastern BottledWater Association Annual MeetingBiloxi, Mississippi

MAY 15 - 18Northwest Bottled Water Association Annual Meeting Portland, Oregon

MAY 20 - 22California Bottled Water Association Annual Meeting San Diego, California

JUNE 17 - 20IBWA June Board of Directors and Committee MeetingsHilton Alexandria Old TownAlexandria, Virginia

NOVEMBER 11 - 15IBWA Annual Business Meeting and Vendor ShowcaseGaylord Opryland Resort and Convention CenterNashville, Tennesseeco-location with the National Automatic Merchandising Association (NAMA) CoffeeTea&Water event

When it comes to making beverages, it’s all about economics, says Travis Goodwin, vice president of Caledonia Water Company. Goodwin studied business development in college before joining his family’s beverage business, Merrytime Diversified Products, where he honed skills in all aspects of operations for more than eight years. He joined Caledonia Water Company in August 2012 after a chance meeting while scouting facilities to produce Soccerade, a sports drink endorsed by soccer star Cristiano Ronaldo. Since then, Caledonia Water Company has undergone an extensive restructuring and is now a complete beverage manufacturer with a state-of-the-art facility right in the center of Houston, Texas.

One of Goodwin’s business strategies is to focus on producing bottled water for customers willing to pay a premium, such as private label bottled water, and on other beverages, such as Soccerade, which yield much higher returns. Currently, bottled water makes up 10 percent of his product line.

Goodwin says his involvement with IBWA has helped him quickly learn about the bottled water industry—regulations, policies, and issues. “It’s good to interact with your competition, network and find out what people are doing,” he says. Goodwin attributes another chance meeting at an IBWA conference that he says was worth the time and cost of the event, as it has since led to him producing a new beverage—alkaline water.

“The main reason I went to the IBWA conference was because I didn’t know very much about the bottled water industry. My experience was mainly with juices,” he says. “Regulations are totally different for bottled water. Water is actually 10 times more regulated than juices, which is surprising to me. And there’s a lot more involved in producing bottled water than just sticking water in a bottle.”

“The IBWA conference showed me how I could get involved within the industry to make sure that I stayed on top of the game.”

The IBWA meetings and tradeshows serve more than just bottlers. Goodwin says the events are great ways for packaging suppliers to meet with key decision makers who make buying decisions for bottled water plants. “Ultimately, these are the people you are going to be selling to.”

VALUE OF IBWA MEMBERSHIP

TRAVIS GOODWINVICE PRESIDENTCALEDONIA WATER COMPANYHOUSTON | TEXAS

ALL ABOUT TRAVIS

At the age of 31, Travis and his partners own six different businesses.

His latest new business endeavor—custom-printed paper towels with college sports logos—has earned $1.2 million in sales since January 2013.

His mantra is, “Pay now, play later.” However, when Travis gets a break, he travels and sportfishes in the Bahamas, Key West, and New Orleans, his wife’s hometown.


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Documents

IBWA Buyers' Guide