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7/30/2019 ICICI ppt`s
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Promotional Strategies adopted by ICICI
Prudential
PRABHJOT KAUR
MBA HONS.(FINAL)
ROLL NO. 12
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INSURANCE
Insurance is the outcome of mans search for
security and for finding out ways and means
of ameliorating the evil consequences of
sudden calamities.
Insurance is a co-operative venture whereby
risks and losses are shared by many.
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Insurance is a contract by which one party, for acompensation called the premium assumes
particular risks of the other party and
promises to pay to him or his nominee acertain or ascertainable sum of money on a
specified contingency.
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TYPES OF INSURANCE
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80%
20%
SHARE OF LIFE INSURANCE V/S OTHER INSURANCE
LIFE INSURANCE
OTHER INSURANCE
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NEED OF INSURANCE
Insurance provides security and safety.
Insurance affords peace of mind.
Insurance eliminates dependency. Insurance encourages saving.
Insurance provides loss of human wealth.
Insurance provides certainty of payment atthe uncertainty of loss.
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INSURANCE COMPANIES
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IRDA is a Insurance Regulatory and Development
Authority which is constituted by an act of parliament
to check the regulatory of insurance sector.
As per section 4 of IRDA Act 1999
Present Present chairman of IRDA-Mr. Hari Narayana
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ICICI PRUDENTIAL LIFE INSURANCE
COMPANY
ICICI Prudential Life Insurance CompanyLimited was incorporated on July 20, 2000.
The company was granted certificate of
registration for carrying out Life Insurancebusiness, by the Insurance Regulatory andDevelopment Authority on November 24,2000
The authorized capital of the company is Rs.2300 million and the paid up capital is Rs.1500million.
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ICICI Prudential is the largest private insurance
company and second largest insurance in Indiaafter LIC.
Profit after tax stands at Rs. 1,384 crore for
financial year 2012.
http://en.wikipedia.org/wiki/LIChttp://en.wikipedia.org/wiki/LIC7/30/2019 ICICI ppt`s
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The company is a joint venture of ICICI Bank
(74%) and prudential PLC UK (26%).
Mrs. Chanda Kochhar
MD &CEO of ICICI Bank and
Chairperson of ICICI Prudential
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PRESENT MANAGING DIRECTOR AMD CHIEF EXECUTIVE OF ICICI PRUDENTIAL- MR.
SANDEEP BAKSHI.
FORMER MANAGING DIRECTOR AND CHIEF EXECUTIVE OF ICICI PRUDENTIAL-
MRS. SHIKHA SHARMA
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MARKET SHARE OF ICICI PRUDENTIAL
36.20%
9.40%
14%
6%
6%
8.70%
6.20%
5.70%
3.70%
3.50%4.10%
1.10%
MARKET SHARE IN PERCENTAGE
ICICI PRU
HDFC
BIRLA
TATA AIG
BAJAJ ALLIANZE
MAX NYL
OMK
AVIVA
INGV.
SBI
METLIFE
AMP S.
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VISION
Understanding the needs of customers andoffering them superior products and service.
Leveraging technology to service customers
quickly, efficiently and conveniently.
Providing an enabling environment to foster
growth and learning for employees.
Building transparency in all dealings
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SWOT ANALYSIS
STRENGTHS
Strong tie up
Strong network
High customer data base
WEAKNESSES
Highly difficult target are
provided to unit manager
OPPORTUNITIES
Network building
Target rural segment
THREATS
Increasing competition fromcompetitive companies
Each company is doing heavy
marketing
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AWARDS
On 18 January 2012- BEST FINANCIAL WEBSITE-
www.iciciprulife.com by Indian Digital awards. ICICI Pru iCare- product of the year 2012 in the
life insurance category.
ICICI Prudential Life Insurance has been
conferred the Insurance Company of the YearAward 2011.
ICICI Prudential Life Insurance- The Best LeadingPrivate Player Life Insurance 2011 at the
Financial Institution Awards. ICICI Prudential-India's Most Customer
Responsive Insurance Company.
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The ICICI Prudential Edge
Its products have been developed after a clear
and thorough understanding of customers' needs.
ICICI Prudential has an advisor base across the
length and breadth of the country, and also
partners with leading banks, corporate agents andbrokers to distribute its products .
It ensure equitable costing of risks, and thereby
ensure a smooth and hassle-free claims process. Its team is given the opportunity to learn and
grow, every day in a multitude of ways.
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RESEARCH
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OBJECTIVES OF STUDY
To know the promotional strategies of ICICIPrudential.
To understand and measure the impact ofadvertising in the life insurance market
To understand and measure the effect ofpromotional strategies in brand building, brand
recall and finally the choice of a plan while buyingit.
Research Instrument: Structured Questionnaire.
Contact Method: Personal Interview.
SAMPLE SIZE: 100 respondents.
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PROMOTION
PROMOTIONis the element in an organizations
marketing mix that serves to inform, persuade and
remind the market of a product and the
organization selling it, in hopes of influencing therecipients feelings, beliefs, or behavior.
PROMOTIONrepresents all of the methods of
communication that a marketer may use toprovide information to different parties about the
product.
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COMPONENTS OF PROMOTION
Advertising
Sales promotion
Personal Selling
Direct Marketing
Public relations
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PROMOTION STRATEGIES OF ICICI
PRUDENTIAL
An effective communication campaign should
comprise of a well thought out message
strategy.
Nike:- Just do it
Toyota:- The car in front is a Toyota.
ICICI Bank:- Hum hain na
ICICI Prudential:- Jeete Raho, Retire fromwork not life
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CORPORATE ADVERTISING
SINDOOR was used as an endearing and lasting symbol of
protection
Advertisers aimed at appealing to the main stream, middle
class family.
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Power of emotional Branding by
ICICI prudential
ICICI Prudential has taken an example of CHINTAMANI who is
always tensed about tax savings and future security and how ICICI
Prudential solves all his problems.
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INTERNET PROMOTION THROUGH WEBSITE
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MOBILE PROMOTION
Mobile promotion is a very
individual business and
ICICI Prudential has a teamof people to help you stand
out of the crowd.
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TELEVISION ADVERTISING
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WALL HOARDING PROMOTIONAL
STRATEGY
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RADIO
ADVERTISING
ADVERTISING
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ANALYSIS AND INTERPRETATION
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14%
40%
30%
16%
AGE
BELOW 30
30-40
40-50
ABOVE 50
30%
25%
20%
25%
OCCUPATION
SERVICE
BUSINESS
SELF EMPLOYED
RETIRED
65%
35%
GENDER
MALE
FEMALE
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YOU ARE REGULARLY CONNECTED TO WHICH
OF THE FOLLOWING MEDIA FOR
ADVERTISEMENT?
RESPONSE
0
5
10
15
20
25
3024
10
14
22
30
p
e
r
c
e
n
t
a
g
e
Media
RESPONSE
RESPONSE
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ARE YOU AWARE OF ICICI PRUDENTIAL LIFE INSURANCE?
92
8
RESPONSE
YES
NO
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HAVE YOU SEEN ADVERTISEMENTS OF ICICI PRUDENTIAL LIFE
INSURANCE?
90
10
RESPONSE
YES
NO
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IN WHICH OF THE FOLLOWING MEDIA HAVE YOU SEEN THESE
ADVERTISEMENTS THE MOST?
0 5 10 15 20 25 30 35 40 45 50
MOBILE
INTERNET
RADIO
PRINT MEDIA
TELEVISION
5
25
8
12
50
percentage
media
RESPONSE
RESPONSE
CAN YOU RECALL THE CONTENT/MESSAGE OF
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CAN YOU RECALL THE CONTENT/MESSAGE OF
ICICI PRUDENTIAL ADVERTISEMENTS NOW?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
YES
NO
SOME EXTENT
45
25
30
percentage
RESPONSE
RESPONSE
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IS IT EASY TO UNDERSTAND THE MESSAGE OF
ADVERTISEMENTS OF ICICI PRUDENTIAL?
0
5
10
15
20
25
30
35
40
45
STRONGLY AGREE AGREE NEUTRAL DISAGREE STRONGLY
DISAGREE
4140
15
4
0
percentage
RESPONSE
RESPONSE
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ICICI PRUDENTIAL LIFE INSURANCE ADVERTISEMENT WAS
BELIEVABLE?
RESPONSE
0
5
10
15
20
25
30
35
40
STRONGLY
AGREE AGREENEUTRAL
DISAGREESTRONGLY
DISAGREE
40
35
20
5
0
percentage
RESPONSE
RESPONSE
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HOW THIS ADVERTISEMENT HAS INFLUENCED YOU?
0 5 10 15 20 25 30 35 40
BUY THE INSURANCE POLICY
RECOMMEND THE INSURANCE POLICY
SUGGEST THE INSURANCE POLICY
NONE
30
10
20
40
percentage
RESPONSE
RESPONSE
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WHICH COMPANY AD YOU FIND MOSTLY?
0 5 10 15 20 25 30
LIC
ICICI PRUDENTIAL
HDFC STANDARD
BIRLA SUNLIFE
MAX NEW YORK
30
25
15
15
15
percentage
companies
RESPONSE
RESPONSE
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HOW WOULD YOU RANK THE PERFORMANCE OF THE AGENTS
OF ICICI PRUDENTIAL, FROM 1-5?
0%
5%
10%
15%
20%
25%
30%
35%
5 4 3 2 1
30%
35%
20%
10%
5%
percentage
rank
RESPONSE
RESPONSE
RANK THE FOLLOWING LIFE INSURANCE COMPANIES AS PER
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RANK THE FOLLOWING LIFE INSURANCE COMPANIES AS PER
YOUR BRAND
RECALL CAPACITY?
0
5
10
15
20
25
30
35
40
45
ICICI
PRUDENTIAL
LIFE INSURANCE
LIC HDFC
STANDARD LIFE
INSURANCE
MAX NEW YORK
LIFE INSURANCE
SBI LIFE
INSURANCE
BIRLA SUNLIFE
INSURANCE
25
45
87
87
percentage
companies
RESPONSE
RESPONSE
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YOUR OPINION ON ICICI PRUDENTIAL LIFE INSURANCE CO.
LTD.?
35
30
20
15
RESPONE
VERY GOOD
GOOD
NEUTRAL
BAD
FINDINGS
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FINDINGS
Majority of the public uses television foradvertisement or information gathering , followedby news paper and internet. Radio seems to beoutdated in urban areas. But after revolution inmobile technology and satellite radio it has againstarted growing
Majority of the public goes behind brand name.Thats why corporate advertising plays a vital rolein growing stage.
It is also found that insurance companies like togive their ad in news/ business channel.
Liking an advertisement does not mean thatpublic would like to buy that product.
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If we talk about private players, publics first
choice is ICICI Prudential followed by HDFCStandard Life and Reliance Life Insurance.
ICICI PRUDENTIAL advertisement like
Chintamani and Jeetey Raho make impacts onmind of people as they become concerned
about their future. They become ready to
invest their money in ICICI PRUDENTIALLife Insurance Co.Ltd.
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SUGGESTIONS
ICICI Prudential should come forward for thedevelopment of rural sector by way ofestablishing a school, digging wells in villages, it isone of way to gain trust in rural sector.
ICICI Prudential can also use to advertise by usingthe way of Nukkad Naataks. It is the mostcreative and cheapest way of advertising.
An intense AIDA model needs to be adopted
(Awareness, Internet, Desire ,Action) Creating offers like lucky draws for the users of
Internet and giving free gifts to the customers canbe helpful to the company.
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LIMITATIONS
Most of concerned person were busy with theirwork.
Many of the respondents did not submit theirform properly filed.
Lack of time, as the study was conducted only forthe period of 40 days.
Time and money are major constrains of thestudy.
Some respondents were reluctant to divulgepersonal information which can effect validity ofall responses.
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THANK YOU