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Page 1 of 25 ICSI-NIRC Building, Plot No. 4, Institutional Area, Near Tank Road Parking, Prasad Nagar, New Delhi-110005 NIRC-ICSI/Admin/ Tender / Canteen /catering/2019 Date: 10 th February, 2019 TENDER FOR PROVIDING CANTEEN SERVICES FOR NIRC OF ICSI Cost of Tender Rs.1,000/- (Rupees one thousand Only) Earnest Money Deposit Rs. 10,000/- (Rupees Ten Thousand only) Tender Publish Date 10th February, 2019 Last date and time for Sending (in written form) Pre-Bid Queries 20 th February, 2019 by 3:00 PM Pre-Bid Meeting 25 th February, 2019 at 2.00 pm at NIRC of the ICSI, ICSI-NIRC Building, Plot No. 4, Institutional Area, Near Tank Road Parking, Prasad Nagar, New Delhi-110005 Last Date and Time for Submission of Bids 10 th March, 2019 by 3:00 PM Address for submission of Bids NIRC of the ICSI The Institute of Company Secretaries of India ICSI-NIRC Building, Plot No. 4, Institutional Area, Near Tank Road Parking, Prasad Nagar, New Delhi-110005 Venue, Date and time of opening of Technical Bids. Address as above. Date: 15 th March, 2019 at 02:00 PM Contact details Tel: 011 – 4934 3000 Institute’s Website www.icsi.edu/niro The information contained herein is the property of Northern India Regional Council of the Institute of Company Secretaries of India (hereinafter “NIRC of the ICSI”). All rights reserved. No part of this document may be reproduced, stored in a retrieval system or transmitted, in any form, or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior permission, in writing by NIRC of the ICSI.

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Page 1 of 25

ICSI-NIRC Building, Plot No. 4, Institutional Area, Near Tank Road Parking, Prasad Nagar, New Delhi-110005

NIRC-ICSI/Admin/ Tender / Canteen /catering/2019

Date: 10th February, 2019

TENDER FOR PROVIDING CANTEEN SERVICES FOR

NIRC OF ICSI

Cost of Tender Rs.1,000/- (Rupees one thousand Only)

Earnest Money Deposit Rs. 10,000/- (Rupees Ten Thousand only)

Tender Publish Date 10th February, 2019

Last date and time for Sending

(in written form) Pre-Bid

Queries

20th February, 2019 by 3:00 PM

Pre-Bid Meeting 25th February, 2019 at 2.00 pm at NIRC of the

ICSI, ICSI-NIRC Building, Plot No. 4, Institutional Area, Near Tank Road Parking, Prasad Nagar, New

Delhi-110005

Last Date and Time for Submission of Bids

10th March, 2019 by 3:00 PM

Address for submission of Bids

NIRC of the ICSI The Institute of Company Secretaries of India

ICSI-NIRC Building, Plot No. 4, Institutional Area, Near Tank Road Parking, Prasad Nagar,

New Delhi-110005

Venue, Date and time of opening of Technical Bids.

Address as above. Date: 15th March, 2019 at 02:00 PM

Contact details Tel: 011 – 4934 3000

Institute’s Website www.icsi.edu/niro

The information contained herein is the property of Northern India Regional Council

of the Institute of Company Secretaries of India (hereinafter “NIRC of the ICSI”).

All rights reserved. No part of this document may be reproduced, stored in a

retrieval system or transmitted, in any form, or by any means, electronic,

mechanical, photocopying, recording, or otherwise, without prior permission, in

writing by NIRC of the ICSI.

Page 2 of 25

The Institute of Company Secretaries of India (ICSI) is a statutory body

constituted under an Act of Parliament i.e. the Company Secretaries Act,

1980 (herein after referred as ICSI). It is functioning under the overall

administrative jurisdiction of Ministry of Corporate Affairs, Government of

India, with its headquarters located at “ICSI House” 22 Institutional Area

Lodi Road, New Delhi 110 003.

The Institute of Company Secretaries of India (“ICSI”) has four Regional

councils. Northern India Regional Council (“NIRC of ICSI”), having its office

at ICSI-NIRC building, 4 Prasad Nagar Institutional Area, New Delhi 110

005, is one of the four Regional Councils, which organizes professional

development and continuing education programs for members besides

conducting oral coaching classes, Management Skills Orientation Program,

etc.

Sealed tenders are invited by the Chairman, NIRC-ICSI from the

experienced Caterers or Service Providers or vendors for providing pantry

services to cater to about 15 employees and about 1000 students attending

classes /library daily at NIRC premises, ICSI-NIRC building, 4 Prasad Nagar

Institutional Area, New Delhi 110 005.

The tender document may be obtained during working hours from 10th

February, 2019 by 1.00 PM on all working days on cash payment of Rs.

1000/- from the Reception Counter of the NIRC-ICSI at “NIRC premises,

ICSI-NIRC building, 4 Prasad Nagar Institutional Area, New Delhi 110 005

or by submitting a demand draft of same amount in favour of “NIRC of

the ICSI”, payable at New Delhi.

The tender document can also be downloaded from the website of the NIRC-

ICSI (http://www.icsi.edu/niro) for which bidder shall be required to enclose

a demand draft of Rs. 1,000/- along with other document at the time of

submission of tender document, failing which the tender application shall

not be entertained.

Page 3 of 25

MINIMUM ELIGIBILITY CONDITIONS/GUIDELINES FOR

EVALUATION OF TECHNICAL BIDS

S.No

. Eligibility Criteria Documents to be

Submitted

1 EMD of RS. 10,000/- (Rupees Ten

Thousand only) in the form of Bank

Draft/Pay Order in favour of “NIRC of

the ICSI”

Bank Draft/Pay Order

2 There shall not be any case or charge

under investigation / enquiry / trial

against the bidder, nor convicted in a

Court of Law nor suspended / Blacklisted by any organization on any grounds.

Self-Declaration letter

3 The bidder should provide address

details of clients for personal visit by

the ICSI officials.

Copy of address detail

should be provided.

4 The agency should have following

certificates/licenses and shall submit

authentic proof thereof.

I. GST Registration Certificate

of The Company/Firm/

Agency under the relevant

Act(s)

II. Self-Attested Photocopy of

GST No. and PAN Card

Documentary Proof

EVALUATION OF TECHNICAL BIDS:

I. The technical & Infrastructure bids of the Bidders will be evaluated in

the line of the eligibility criteria and technical evaluation criteria as

mentioned in the tender document.

II. Canteen Services / clients visit as desired by the evaluation team of

the NIRC-ICSI shall be organized

III. Based on multiple parameters, the evaluation team will calculate the

technical evaluation score for each bidder at the end of this phase.

IV. Commercial bids of only those agencies/firms will be opened who

qualify in the technical and infrastructure bids evaluation process. The

date, time and venue for opening the Commercial bids will be

intimated to the technically qualified bidders only.

V. Evaluation of the commercial bids of the technically qualified

Page 4 of 25

bidders will be done on lowest quote basis.

GUIDELINES FOR SUBMISSION OF TENDER

The Sealed bids are to be submitted in two separate envelopes

(i) TECHNICAL BID: Sealed Technical Bid, along with a Demand Draft

for Rs.10,000/- (Rupees Ten Thousand only), drawn in favour of

‘NIRC of the ICSI’ payable at NEW DELHI, placed in sealed envelope

super-scribed “TECHNICAL BID FOR PROVIDING CATERING

SERVICES”. Tender Document received without EMD shall not be

entertained.

(ii) FINANCIAL BID: Sealed Financial Bid placed in a separate

envelop super-scribed:

“FINANCIAL BID FOR PROVIDING CATERING SERVICES”.

above mentioned two sealed envelopes should bear the name and complete

postal address of the bidder. Sealed envelopes containing Technical Bid and

Financial Bid should be placed in a bigger envelop super-scribed “TENDER

FOR PROVIDING CATERING SERVICES”. This bigger envelop, should be

addressed to:-

NIRC-ICSI

ICSI-NIRC Building, 4, Prasad Nagar

Institutional Area New Delhi 110 005

And must reach to the NIRC-ICSI office either by Registered Post/Speed

Post/Courier or submitted by hand at reception counter or dropping in the

quotation box placed at reception counter not later than 3.00 p.m. 10th

March, 2019.

Tenders received after the stipulated date and time shall not be entertained

under any circumstances whatsoever. The NIRC-ICSI shall not be liable for

any postal delays what so ever.

The Technical Bid shall be opened on 02.00 PM on 15th March, 2019 in

the NIRO Premises, ICSI-NIRC Building, 4 Prasad Nagar Institutional Area,

New Delhi. Bidder or their authorized representatives, (not more than one

person) may be present at the time of opening of tender, if they so desire.

No separate communication will be sent in this regard. In the event of due

date being a close day or declared holiday, the due date for opening of the

bids will be the following working day at the appointed date, time and venue.

Page 5 of 25

The NIRC-ICSI shall have the right to assess the competencies and

capabilities of the Bidder/s by going through the credentials given in the

Technical Bid and on the basis of other such credentials. The NIRC-ICSI may

reject the candidature of any or all Bidder/s without assigning any reason.

In such case(s) the Financial Bid shall not be opened for that particular

Bidder/s. The Financial Bid of only those parties who qualify in the technical

scrutiny shall be opened and time and date for opening the financial bid shall

be intimated separately

A bid determined as substantially non-responsive shall be rejected by the NIRC-

ICSI.

The Bidder who provided as required above will technically qualify subject

to the submission of satisfactory report by NIRC-ICSI’s Inspection

Committee after site inspection, if required.

The NIRC-ICSI reserves the right to accept or reject any or all tenders

including the lowest tender/s without assigning any reason at its sole

discretion and the decision of the ICSI shall be final and binding on all

concerned.

The issue of letter of intent shall constitute the intention of the NIRC-ICSI

to place the purchase order / work order with the successful bidder/bidders

The bidder should give his acceptance within 10 days of issue of letter of intent along with security deposit of Rs 62,500 /- (Rupees Sixty Two

Thousand Five Hundred only) or Bank Guarantee of the same amount if any in conformity with the bid documents.

The NIRC-ICSI reserves the right to cancel or modify and / or amend the

terms and conditions for this tender or contract without assigning any reason thereof.

SCOPE OF WORK FOR CATERER

To Caters to the requirements of staff members, students attending classes/library/ training programs and members attending

workshops/seminars at NIRC premises. The caterer serves tea, coffee, snacks, lunch in day to day functioning and high tea, lunch/dinner in various

official meetings, programmes, seminars and functions/training programs organized by the NIRC-ICSI from time to time.

Page 6 of 25

PERMISSIBLE BRANDS OF CONSUMABLES ITEM

PERMISSIBLE BRANDS OF CONSUMABLES ITEM

BRAND

Salt Iodised salt such as Tata, Annapurna, Nature Fresh

Spices MDH, MTR or equivalent quality brands

Ketchup Maggi, Kissan, Heinz , Top

Oil Refined oil such as Sundrop, Nature Fresh, etc.

Pickle Mother’s or Priya or Tops

Atta Aashirvad, Pillbury, Nature Fresh , Kendriya Bhandar

Butter Amul, Britania, Mother Dairy

Bread Harvest/Britania make

Jam Kissan, Nafed , Top or equivalent

Milk Toned milk of Mother Dairy, Delhi Milk Scheme

Paneer Amul/Mother Dairy or equivalent

Tea Taj, Brook Bond, Lipton, Tata

Coffee Nescafe, Rich Bru

Biscuits Britania, Parle, Good Day etc.

Ice Cream, Lassi, Curd Mother Dairy, Amul, Cream Bell – all varieties

Mixtures/Chips Haldiram/Bikaner or equivalent

Mineral Water ISI marked Kinley/Bisleri or equivalent

Cold Drinks Pepsi, Coke etc.

Juices Real, Tropicana

Lemon Water Branded

Sweet Bikaner, Haldiram or equivalent

Page 7 of 25

CHECK LIST OF DOCUMENTS TO BE ATTACHED WITH TECHNICAL BID

The list of documents required to be enclosed with technical bid

for getting eligible to be considered for technical scrutiny

1. Draft for Rs.1000/- (Rupees one thousand only), if tender downloaded from website.

2. Demand Draft for Rs.10,000/- (Rupees Ten Thousand only) towards EMD

3. Signature of the bidder or his/her authorized signatory on each page of

the Tender Document as acceptance of the terms and conditions contained in the Tender Document.

4. Details of successfully executed similar work along with Certified Copies

of the work order (s), if any

5. A Certified Copy (s) of Registration Certificate with GST and PAN etc.

6. Duly filled in and signed acceptance certificate, as per Performa enclosed.

7. The Complete details setup and establishment of the agency.

TERMS AND CONDITIONS

GENERAL

1. Please read the Terms & Conditions carefully before filling up the

document. Incomplete Tender Documents shall not be entertained. .

2. Before submitting the tender, details of documents to be attached may

be verified from the Check List given in the Tender Document.

3. The bidders, who download the Tender Document from NIRC-ICSI’s

child portal, are required to submit a separate demand draft for 1000/-

(rupees one thousand only) in favour of ‘NIRC OF THE ICSI’ ,towards

the cost of the Tender Document. THIS DEMAND DRAFT IS REQUIRED

TO BE SUBMITTED WITH THE TECHNICAL BID. Downloaded Tender

Documents submitted without demand draft towards the cost of

Tender Document shall not be entertained.

4. The Bidder must write the name & complete postal address of the

bidding firm on the reverse side of the Demand Draft(s).

5. All pages of the Tender Document must be signed by the authorized

Page 8 of 25

signatory and sealed with the stamp of the bidding firm as token of

having accepted all the Terms and Conditions of this Tender.

6. Tender shall be submitted in NIRC-ICSI’s official tender form only. If

submitted in any other manner or format, the same shall not be

considered. No bidder shall be issued more than one Tender Form.

7. Tenders received without the prescribed Earnest Money Deposit (EMD)

of Rs.10,000/- (Rupees Ten Thousand only) shall not be entertained

8. No paper shall be detached from the Tender Document.

9. The name and address of the bidder shall be clearly written in the

space provided for the purpose and no over-writing, correction;

insertion shall be permitted in any part of the tender unless duly

countersigned by the bidder. The tender shall be filled in and

submitted strictly in accordance with the instructions contained

herein; otherwise the Tender is liable to be rejected.

10. The Financial bids submitted by all bidders should be valid for at least

for a minimum period of six months from the date of opening of

Technical Bids.

11. Person signing the bid or other documents connected with tender

must clearly write his/her name and also specify the capacity in which

signing.

12. The NIRC-ICSI reserves the right to reject any or all the tenders

including lowest tender without assigning any reason.

13. Before submitting the filled-in Tender Document to the NIRC-ICSI,

the bidders may seek clarification(s), if any, from the NIRC office

during working hours.

14. The NIRC-ICSI reserves the right to change any condition of the

tender before opening of the Technical Bids.

15. The successful bidder shall have to enter into an agreement with the

NIRC-ICSI before taking charge of the Catering and commencement

of the Catering work.

16. The validity of the tender shall be for a period of 3 months from the

date of tender. Any extension of the validity period shall be mutually

agreed by the bidder and the NIRC-ICSI.

17. Canvassing in any form will make the tender liable for rejection.

OPENING OF BIDS

18. The Technical Bids shall be opened on 15th March, 2019 at 2.00

pm at NIRO premises, ICSI-NIRC Building, 4, Prasad Nagar

Institutional Area, New Delhi – 110005 in the presence of such bidders

who may wish to be present, either in person or through their

Page 9 of 25

authorized representatives (duly supported with authorization letter).

19. The Financial Bids of only technically acceptable tenders shall be

opened for further consideration. The decision of the NIRC-ICSI in this

regard shall be final and no requests etc. will be entertained from the

bidders. The date and time of opening of financial bid(s) shall be

intimated only to such bidders who are found eligible as per evaluation

criteria prescribed by the NIRC-ICSI.

20. EMD of the unsuccessful bidders shall be returned, without interest

or bank charges within a period of three months from the date of

award of contract to the successful bidder.

21. Financial Bid shall not be the sole criteria for award of contract.

Feedback received from the previous/present clients and on the spot

assessment of the NIRC-ICSI’s designated team shall also form the

basis of selection.

PERIOD OF CONTRACT

22. The contract for Catering Services shall remain valid initially for a period

of one year.

23. The one-year contract period is subject to renewal further by the

NIRC-ICSI on satisfactory performance by the bidder on mutually

agreed terms and conditions in writing for a further period.

EARNEST MONEY DEPOSIT (EMD)

24. The Earnest Money Deposit (EMD) of Rs. 10,000/- (Rupees Ten

Thousand only) in the form of Demand Draft/pay order drawn in

favour of “NIRC of the ICSI” payable at New Delhi only is to be

submitted along with the technical bid.

25. Tenders received without the prescribed Earnest Money Deposit

(EMD) of Rs. 10,000/- shall not be entertained.

26. The EMDs of the unsuccessful bidders will be refunded without any

interest or bank charges. The EMD of the Successful bidder will be

refunded after submission of the Security Deposit/ Bank Guarantee by

the party.

IMPOUND OF EMD

27. EMD of the successful bidder shall be liable to be forfeited if the

Caterer does not fulfil any of the following conditions:

An agreement is not signed in the prescribed form within ten days

of the receipt of the Letter of Award of the Contract;

The Caterer shall not commence Catering services within seven

Page 10 of 25

days of award of the contract

In case of any damage caused to the NIRC-ICSI due to negligence,

carelessness, inefficiency, fraud, mischief and / or

misappropriation or any other type of misconduct of the Caterer /

Bidder or any of its staff / associates.

SECURITY DEPOSIT

28. The successful bidder will be required to submit with NIRC-ICSI on

account of Performance Security amounting Rs.62,500/-(Rupees Sixty

Two Thousand Five Hundred only) The validity of the Bank Guarantee

shall be for a period of 2 months beyond the contract period. The

successful bidder may deposit Rs. 62,500/-(Rupees Sixty Two

Thousand Five Hundred only) in favour of the NIRC of the ICSI during

the entire contract period. The Bank Guarantee or the security deposit

renewed from time to time, shall be retained by the NIRC-ICSI for the

entire period of the contract and on termination of the contract; the

NIRC-ICSI shall refund to the Caterer the sum of Rs 62,500/-(Rupees

Sixty Two Thousand Five Hundred only)in case of deposit without

interest.

29. If the Contract is terminated by the Caterer without giving stipulated

period of notice or fails to observe the terms & conditions of the

Tender, Letter of Award for the Contract and the agreement signed by

the Caterer with the NIRC-ICSI, the Security Deposit shall be forfeited

without prejudice to the NIRC-ICSI’s right to proceed against the

Caterer for any additional damages that the NIRC-ICSI suffers as a

result of the breach of the aforesaid terms and conditions. Any further

loss not covered by the Security deposit or BG shall be claimed from

the Caterer as deemed fit from its outstanding payable or its assets

etc.

ELECTRICITY AND WATER CHARGES

30. The NIRC-ICSI shall provide space/water to the caterer for the

purpose of operating pantry services only. The contractor shall be

required to install a separate electric sub-meter for use of espresso

coffee machine/cooking range/ hot case etc., and the electricity

charges as per the sub-meter shall be deducted from caterer’s bill. In

addition electricity for common services such as light/ fans for running

the pantry services shall also be routed through the contractor’s sub-

meter.

STATUTORY OBLIGATIONS OF THE BIDDER (CATERER)

Page 11 of 25

31. The Caterer shall be responsible for engaging adequate number of

trained/semi-trained manpower required for providing good Catering

services in NIRC-ICSI. The NIRC-ICSI requires the services for

providing good quality Tea/Snacks and Hi Tea, Lunch & Dinner in its

various programmes such as Meetings, trainings, workshops etc.

32. The employees of the Caterer should possess good health and

should be free from any diseases, especially contagious and frequently

recurring diseases.

33. The Caterer shall, prior to the commencement of the operation of

contract, make available to NIRC-ICSI the particulars of all the waiters

who will be deployed at the NIRC-ICSI’s premises for running the

Catering. Such particulars, inter alia, should include age/date of birth,

permanent address, police verification report and profile of the health

status of the man power deployed.

34. The Caterer shall be responsible for timely payment of wages to

his/her workers for smooth function of service.

35. The Caterer shall ensure proper discipline among his/her workers

and further ensure that they do not indulge in any unlawful activity.

36. Employment of child labour is strictly prohibited under the law. The

Caterer shall not employ any child.

37. In the event of violation of any contractual or statutory

obligations by the Caterer, he/she shall be responsible and liable for

the same. Further, in the event of any action, claim, damages, suit

initiated against the NIRC-ICSI by any individual, agency or

government authority due to acts of the Caterer, the Caterer shall be

liable to make good/compensate such claims or damages to the NIRC-

ICSI. As a result of the acts of the Caterer, if the NIRC-ICSI is required

to pay any damages to any individual, agency or government

authority, the Caterer shall be required to reimburse such amount to

the NIRC-ICSI or the NIRC-ICSI reserves the right to recover such

amount from the payment(s) due to the Caterer while settling his/her

bills or from the amount of Security Deposit of the Caterer lying with

the nirc-icsi.

38. The Caterer shall ensure compliance of all laws relating to

cleanliness, sanitary, hygienic and health conditions and other laws

like inspection of food inspector of govt. department in force from time

to time with regard to the environment around cooking place, dining

hall and surrounding etc.

39. The Caterer shall at all times keep indemnified the principal

employer, namely, Northern India Regional Council , Head of the

NIRC-ICSI and its officers and designated concerned staff for and

against all third party claims whatsoever (including property loss and

damage, personal accident, injury or death of any person) and/or the

Page 12 of 25

owner and the Caterer shall at his/her own cost and initiative at all

times, maintain all liabilities under Workman’s Compensation Act /

Fatal Accident Act, Personal Injuries, Employees State Insurance Act,

PF Act, etc. in force from time to time.

40. The Catering staff shall be issued Identity Cards bearing

photographs. The Caterer/Contractor shall provide sufficient sets of

Uniforms with Catering firm name, Apron, Gloves, cap and pair of

shoes to his waiters and shall ensure that they wear them all times

and maintain them neat and clean.

41. The Caterer shall be personally responsible for conduct and

behavior of his staff and any loss or damage to NIRC-ICSI’s moveable

or immoveable property due to the conduct of the Caterer’s staff shall

be made good by the Caterer. If it is found that the conduct or

efficiency of any person employed by the Caterer is unsatisfactory,

the Caterer shall have to remove the concerned person and engage a

new person within 48 hours of intimation by ICSI. The decision of the

NIRC-ICSI’s designated officer in this regard shall be final and binding

on the Caterer.

42. The Caterer shall not appoint any sub-Caterer to carry out his

obligations under the contract.

43. The Caterer shall keep the Catering and its surrounding areas clean

and up to date sanitation every day after the services are over. The

cleaning includes cleaning of kitchen, catering hall (If any), floor,

counter, benches, tables, chairs, etc. the ICSI will have 24-hour

access to inspect the Catering service premises at any time for

ensuring the cleanliness and hygienic conditions of the Catering’s

kitchen and other premises. The garbage will be cleaned by the

housekeeping contractor.

44. The NIRC-ICSI reserves the right to appoint officers/officials to

inspect the quality of raw material, food and other items prepared and

sold in the Catering. Any defect(s) pointed out by such officers/officials

during their visits shall be properly attended to by the Caterer.

45. The Caterer shall get the prices of all items approved by the NIRC-

ICSI and no changes, what-so-ever shall be made without prior

written approval of the NIRC-ICSI.

OTHER OBLIGATIONS OF THE CATERER

46. The Caterer shall use only branded raw material for preparation of

items. The permissible brands of various items are already given

above at appropriate place.

47. Care must be taken to ensure that, while carrying out the work, no

fittings, fixtures, furnishings, equipment provided by the NIRC-ICSI

are damaged. Any damages done to the same or any other property

Page 13 of 25

shall have to be repaired / replaced by the Caterer, failing which the

same shall be got done by NIRC-ICSI at the Caterer’s risk and cost.

In this regard, the decision of the designated officer of NIRC-ICSI shall

be final and binding on the Caterer.

48. All work shall be carried out with due regard to the convenience

of NIRC-ICSI. The orders of the concerned authority shall be strictly

observed.

49. The Caterer shall deploy adequate manpower for work during

late hours and on Saturdays/Sundays, including other holidays,

according to the requirement of ICSI.

50. The Caterer may request NIRC-ICSI for installing electronic fly – kill

/ insect repellent equipment; emergency lighting etc .The gas and fuel

supply shall be done on the cost of Caterer.

51. Storing/supply/sale and consumption of drugs, alcoholic drinks,

cigarettes or any other items of intoxication are strictly prohibited in

the NIRC-ICSI’s campus, including Catering. Any breach of such

restrictions by the Catering Caterer shall attract deterrent action

against the Caterer as per statutory norms.

52. No minimum guarantee shall be furnished to the Caterer towards

consumption of food items. It is advised to maintain the highest

quality at the minimum possible prices so as to attract the maximum

number of students to avail Catering services.

53. The waiters or manpower deployed by the Caterer shall be directly

under the supervision, control and employment of the Caterer and

they shall have no connection what-so-ever with NIRC-ICSI. NIRC-

ICSI shall have no obligation to control or supervise such workers or

to take any action against them except as permissible under the law.

Such workers shall also not have any claim against NIRC-ICSI for

employment or regularization of their services by virtue of being

employed by the Catering Caterer, against any temporary or

permanent posts in NIRC-ICSI.

54. The Caterer shall ensure that either he/she himself/herself or his/

her representative is available for proper administration and

supervision at the works to the entire satisfaction of the NIRC-ICSI.

55. The Caterer shall bring his own tools, good quality crockery, hot

boxes, trolleys, equipment, utensils, plates, jugs etc., in sufficient

quantity as needed to maintain the Catering services in addition to

what is provided for by NIRC-ICSI .

56. The Caterer shall not use the Catering premises for any other activity

except for the purpose for which it has been provided for.

57. The caterer shall have to provide good quality tea to all the

employees twice in a day at 10.30 AM to 11.00 AM and 3.00 PM to

3.30PM. The same has to bill to the NIRC-ICSI. There must be a

register to account the same which shall be signed by the caterer and

Page 14 of 25

the same has to be certified by the dealing officer of the NIRC-ICSI.

58. Any extra tea, snacks consumed by any officials during the day shall

be paid by the official from his own pocket. The officers are allowed

for Tea/Coffee and snacks etc. against the coupon provided by the

NIRC-ICSI. The Caterer shall ensure to take the coupons from the

concerned employees duly signed before providing the requisitioned

item. 61. The snacks, Tea/Coffee etc can be provided by the Caterer

to the Official against a requisition signed by the official concerned and

any nodal officer of the NIRC-ICSI.

59. The timing of the caterer to provide the service in the normal period is

7.30 am to 9.00 PM.

60. On 2nd & 4th Saturdays, Sundays and Holidays if required due to

official exigencies, the Caterer shall have to provide the catering

services on receipt of information from the NIRO officials

PAYMENT TERMS

61. Generally payment shall be made on monthly basis within 20 working

days after submission of bills, after verification by the concerned

Directorate.

62. The bill shall be paid in terms of the actual consumption and the

same must be verified by the authorized officer of the NIRC-ICSI. If

there is any variation, payment shall not be released. Any supply of

food items without proper authorization by the designated authority

of NIRC-ICSI shall not be paid.

63. The agency shall submit the bill with the desired description in time

to the Head of the Department of Administration dealt with the

services.

64. The Pan No. and GST No. shall be print on the bill. The party shall

provide their ECS mandate for the release of the payment.

65. The NIRC-ICSI will deduct Income Tax (TDS) at source under section

194-C of the Income Tax Act 1961 from the agency of such sum as

income tax on the income comprised therein.

66. In the event of delay of payment due to any query, objection, or

dispute with regard to any bill or a part thereof, the Caterer shall not

be entitled to any interest to be paid by the NIRC- ICSI for delayed

payment due to the same.

TERMINATION OF THE CONTRACT

67. Either party may terminate the contract without assigning any

cause by giving three months’ notice in writing. However, the notice

period may be extended by mutual agreement till alternate

arrangements are made. Further, any pending or unresolved service,

Page 15 of 25

function, task, performance, unpaid fees and any other remedies shall

continue by both the parties during the period of termination notice

and the same must be satisfied before this agreement is terminated.

68. The Contract in whole or part can be terminated at the option of the

NIRC-ICSI, if the NIRC-ICSI for any reason whatsoever does not

require the whole or part of the job thereof as specified in the tender

to be carried out and in the said event the NIRC-ICSI shall give notice

of one month in writing of the fact with reason to the Caterer, who

shall have no claim to any payment or compensation whatsoever on

account of any profit or advantage, which would have derived from

the execution of the contract full, but which he did not derive in

consequences the full contract not having been carried out, neither

shall he have any claim on compensation / damage for the loss

suffered by him by reason of termination of contract by the NIRC-ICSI

and of any alterations having been made by the NIRC-ICSI in the

original specification or the designs and instruction which shall involve

any curtailment of the work contemplated. ICSI’s decision in such a

situation shall be final and shall be accepted by the Caterer without

any objection or resistance.

69. The NIRC-ICSI without prejudice to any other remedy, reserves the

right to terminate the Tender / Contract in whole or in part and also

to blacklist the Caterer for a suitable period without giving any notice

in case he fails to honour his bid or contract without sufficient grounds

or found guilty for breach of condition /s of the tender or contract,

negligence, carelessness, inefficiency, fraud, mischief and

misappropriation or any other type of misconduct by such Caterer or

by its staff. NIRC-ICSI’s decision in such a situation shall be final and

shall be accepted by the Caterer without any objection or resistance

70. On termination of the contract, the Caterer shall hand over all the

equipment’s/furniture/articles etc., supplied by NIRC-ICSI, in good

working condition to NIRC-ICSI.

71. If the successful bidder withdraws or the services provided by the

successful bidder are not found satisfactory (say in a month or so)

during the probationary period of three months from the date of taking

over charge of the Catering services, NIRC-ICSI reserves the right to

terminate the contract without giving any notice and initiate

appropriate necessary action in the matter for making alternate

arrangements. PENALTY

72. The NIRC-ICSI reserves the right to impose a penalty (to be decided

by the NIRC-ICSI authorities) on the Caterer for any serious lapse in

Page 16 of 25

maintaining the quality and the services wilfully or otherwise by the

Caterer or his staff or for any adulteration.

73. If the NIRC-ICSI is not satisfied with the quality of eatables served,

services provided or behaviour of the Caterer or his/her employees,

the Caterer shall be served with 24-hour notice to improve or rectify

the defect(s), failing which the NIRC-ICSI shall be at liberty to take

appropriate necessary steps as deemed fit.

74. In case of any damage caused to the NIRC-ICSI due to negligence,

carelessness, inefficiency, fraud, mischief and misappropriation or any

other type of misconduct of the Caterer or its staff, the Caterer shall

be responsible to make the loss good. The NIRC-ICSI shall have right

to adjust the damage / loss suffered by it from the security deposit or

/ and to charge penalty as decided by the NIRC- ICSI. Decision of the

NIRC-ICSI in this respect shall be final & binding on the Caterer.

75. Whenever under this tender / contract order any sum of money is

recoverable from and payable by the Caterer, the NIRC-ICSI shall be

entitled to recover such sum by appropriating in part or in whole

the security deposit of the Caterer. In the event of the security being

insufficient, the balance or the total sum recoverable, as may be, shall

be deducted from any sum due to the Caterer or which at any time

thereafter may become due to the Caterer under this or any other

tender / contract with the NIRC-ICSI. If this sum is not sufficient to

cover the full amount recoverable, the Caterer shall pay the NIRC-

ICSI on demand the remaining balance.

76. The Caterer shall not use or disclose any Confidential Information of

the NIRC-ICSI except as specifically contemplated herein. For

purposes of this tender / contract, "Confidential Information" means

information that: (i) is sufficiently secret to derive economic value,

actual or potential, from not being generally known to other persons

who can obtain economic value from its disclosure or use; and (ii) is

the subject of efforts that are reasonable under the circumstances to

maintain its secrecy or confidentiality.

ARBITRATION

77. In case of any dispute, difference, claims and demands arising in

relation or pursuant or touching to the meaning or interpretation of

this tender and contract, the authorised official of the NIRC- ICSI and

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the Bidders will address the disputes/differences for mutual resolution

and failing which the matter shall be referred to the sole arbitration of

NIRC or any other person appointed by them as Sole Arbitrator

notwithstanding the fact that such officer has been directly or

indirectly associated with this tender / contract. The provisions of the

Arbitration and Conciliation Act, 1996 or any statutory modifications

on re-enactment thereof as in force shall be applicable to the

arbitration proceedings. The venue of the arbitration shall be at New

Delhi. The cost of the Arbitration proceedings shall be shared equally

by both the parties. The decision / award of the arbitrator shall be

final and binding. The proceedings of arbitration shall be in English

language.

JURISDICTION

78. Dispute, if any, arising out of the Contract, shall be settled by mutual

discussion, alternatively by legal recourse under jurisdiction of Delhi

courts only.

FORCE MAJEURE:

79. If any time, during the continuance of this contract, the performance

in whole or in part by either party under obligation as per this contract

is prevented or delayed by reasons of any war or hostility, act of the

public enemy, civil commotion, sabotage, fire, flood, explosion,

epidemic, quarantine restrictions, strike, lockout or acts of God (herein

after referred to "eventuality"), provided notice of happening of any

such eventuality is given by either party to the other within 21 days

of the date of occurrence thereof, neither party shall be reason of such

an "eventuality" be entitled to terminate this contract nor shall either

party have any claim or damages against the other in respect of such

non-performance or delay in performance and deliveries under the

contract. The contract shall be resumed as soon as practicable after

such "eventuality" has come to an end or cease to exist. In case of

any dispute, the decision of NIRC-ICSI shall be final and conclusive,

provided further that if the performance in whole or part of any

obligation under this contract is prevented or delayed by reason of any

such eventuality for a period exceeding 60 days, either party may at

its option, terminate the contract.

Indemnity

Page 18 of 25

80. The Caterer hereby covenants and agrees to indemnify and shall at

all times keep indemnified the NIRC-ICSI against any loss or damage

that the NIRC-ICSI may sustain as a result of the failure or neglect of

the Bidders to faithfully carry out its obligations under this tender /

contract. The caterer shall pay for all losses, damages, costs, charges

and expenses which the NIRC-ICSI may incur or suffer as a result of

the failure or neglect of the Caterer to faithfully carry out its

obligations under this tender / agreement and the Caterer shall

indemnify and keep indemnified the NIRC-ICSI in all respects

Page 19 of 25

Tender for Providing Catering Services at NIRC-ICSI

TECHNICAL BID (Questionnaire to be filled up by the Agency applying for providing Catering Services)

COMPANY/FIRM PROFILE

S.N. Particulars To be filled

Vendor/

Agency

by

Full Name of the Firm (In Capital letters)

Firm Address Telephone

No Fax No Office:- Mobile :-

Legal Status

Partnership

Corporation)

(Individua

l, firm,

Ltd.

Proprietary

Company

firm,

or

Has your company/firm ever changed its name any

time? If so, when, the earlier name and the reason

thereof?

Were you or your company ever required to suspend

catering services for a period of more than 06

months continuously after you commenced the

catering services? If so, give the name of the

contract and reasons thereof.

Name, Designation and

Tel. No(s) of the Contract Person Fax

No(s) e-mail address

Year of commencement of Business

Statutory Details

(photocopy to be attached) Registration

No. of the Firm PAN no GST No.

Registration for Shop And Establishment if any

Earnest Money Deposit (EMD)

Rs. 10,000/- (Rupees Ten Thousand only) drawn on in favour of NIRC of the ICSI, payable at New Delhi

Page 20 of 25

List of present and past clients (Please use separate sheet for each)

as per the following format the information provided will facilitate

evaluation of your Technical Bid

S.N. Name of the organization

with complete postal address

Name & designation of the

Contact Person with

Tel/Mobile No(s)

Date from

which the

contract was

awarded

No. of

persons

deployed by

your firm

No. of

persons

served

Date: Signature of the Party/Authorized officer with official Seal

Page 21 of 25

FINANCIAL BID

Name of the Company/Firm and Complete registered address S.N. Tentative list of items to be supplied

(items could be added or deleted with mutual written agreement )

Rate Approximate QTY

(wher ever applic

able)

Rs. Paisa

1 Tea 180 ml

2 One Cup Dip Tea (Taj Mahal Bags/branded bags) - 125 ml

3 One Cup Black Dip Tea (Taj Mahal Bags/branded bags) - 125

ml

4 One Cup Green Dip Tea - 125 ml

5 One Cup Lemon Dip Tea- 125 ml

6 One Cup coffee (Espresso) - 125 ml

7 One cup coffee (Nescafe) - 125 ml

8 One Cup Cold Coffee (Nescafe) – ml

9 Tetra Pack Amul Lassi (both Sweet and Salty)

10 Tetra Pack Juices (Real/ Tropicana etc.)

11 Bread Pakora per pc. With chatni

12 Paneer Pakora per pc. With chatni

13 Samosa per pc. With chatni

14 Bread Roll per pc. With chatni

15 Mix Pakora

16 Patties per pc.

17 Vegetable Cutlet per pc- 70 grams

18 Vegetable Salads and Fruit Salads (Packed)– 200 Grams

19 Vegetarian Sandwich – Big size bread pieces

20 Veg. Burger

21 Bonda per pc- 70 grams

22 Water both Packaged

Kinley/Bislery/alike

brand

Drinking Mineral and Mineral o

f

23 Kachori (2 piece)

24 One Dal Vada - 50 grams

25 One Chana Vada - 50 grams

26 Chole Kulcha

27 Uthappam

28 Cold Drink 250 ml/300ml/500ml

29 Omlette (single egg with two slice)

30 Omlette (double egg with two slice)

31 Masala Dosa per plate with chatini & sambar

32 Sambhar Idli (2 piece) per plate 33 Sambhar vada ( 2 piece) per plate 34 Seasonal sabji per plate 35 Dal per plate 75 gm

Page 22 of 25

36 Raita per plate 75 gm

37 Full plate rice

38 Chapti per pc.

39 Regular Lunch

(Dal. Veg, half plate rice, two chapaties & salad)

40 Lunch – menu 1

Dal, seasonal Veg., Paneer, Raita, Rice , chapatti, salad, papad,

one sweet

41 Lunch – menu 2 – training

1. Rice-Jeera Rice, Steamed rice,Veg-Pulav, plain rice -- any one

2. Paneer-Shahi Paneer, Mutter Paneer, Palak Paneer, Paneer

Kofta, Chilly Paneer -- any one

3. Dal-Chola, Rajma, Lahori chane, dal makhani,

Yellow dal, any other dal -- any one

4. Vegetable - Mix veg., Dum aaloo any other

seasonable veg. -- any one

5. Sweets-Rasmalai, Ice-cream, Moongdal halwa, Gulabjamun

/Spounch Rasgulla/Kheer-- any one

6. Raita- Dahi-bhalla, Dahi-pakori, Boondi raita/Fruit raita/

Veg. raita -- any one

7. Chapatti-Tandoori (missi, parantha,Naan),Tawaroti, Poori,

Tawa roti,Tandoori --- any two

8. Chatni- Red and green

9. Salad

10. Papad

11. Achar

12. Napkin, disposable bowl/glass

(occasionally special dish will be served such as pizza/

noodles/south Indian food etc. )

42 Lunch – menu 3

1. Rice-Jeera Rice, Steamed rice,Veg-Pulav, plain rice -- any one

2. Paneer -Shahi Paneer, Mutter Paneer, Palak Paneer, Paneer

Kofta, Chilly Paneer -- any one

3. Dal- Chole, Dal Makhni, Rajma, Yellow dal, any other dal

-- any one

4. Vegetable- Mix veg., Dum aaloo any other seasonable veg.

-- any one

5. Sweets-Rasmalai,Ice-cream,Moongdal halwa,

Gulabjamun/Spounch Rasgulla/Kheer -- any one

6. Dahi- Dahi-bhalla, Dahi-pakori, Boondi raita/Fruit raita/

Veg. raita/ plain dahi -- any one

7. Chapatti - a. Tandoori (missi, parantha, Naan) + Tawa

roti-- any two

or

-b. Poori + Tawa roti / Tandoori --- any two

8. Others Noodle, Manchurian, pasta, macroni, dosa with

sambar and chatni, vada with sambar and chatni or any other

south Indian dish – any two

9. Chatni- Red and green

Page 23 of 25

10. Soup-Sweet corn, hot & sour, tomato or any other- --any one

11.Fresh fruit

12.Salad

13. Papad

14. Achar

15.Napkin, disposable bowl/glass

43 Puri Subzi , achar

44 Butter slice

45 Paratha (stuff) & Dahi

46 Pau Bhaji

47 Vegetarian Sandwitch

48 HI Tea- menu 1

1. Tea / Coffee

2. Cutlets/ mix pakoda/ sandvich (any one)

3. Chole Bhature / Chole Puri / Aloo Puri (Any one)

4. Samber Vada / Aloo Bonda (Any One)

5. Sweet Dish(Gulab Jamun/ Moong dal halwa/

Gajar Halwa /Kheer with dry fruit (Any One)

49. HI TEA – menu 2

1. Tea/Dip Tea/ Coffee

2. Wafer

3. Biscuits (Eggless)

3. Cutlets / Paneer Pakoda / Sandwich/ Aloo

Bonda (Any one)

4. Pastry / Dhokla / Any Sweets (Any one)

50. HI TEA – menu 3

1. Tea/Dip Tea/ Coffee

2. Biscuits (Eggless)

51 Confectionary Items such as pastries, croissants, Chocolate Bars,

Snicker Bars, Lays, Potato Chips, Packed Juices, Biscuits,

Chewing

Gums, Toffees etc.

52 Fountain Cold Drink Machine of any reputed and trusted brand.

53. Any other items

Date:

Signature of the Party/Authorised officer with official Seal

Note: Taxes will be paid extra as per prevailing rate

Page 24 of 25

Enhancement/increase of Rate, if the contract continues beyond the contract

period

Year %

In case of Contract Continue for 2020-21

Note: Taxes will be paid extra as per prevailing rate

Date: Signature of the Party/Authorised officer with official Seal

Page 25 of 25

Declaration & Acceptance of Terms and Conditions

To,

NIRC-ICSI

ICSI-NIRC Building, 4, Prasad Nagar

Institutional Area New Delhi

Sub: Tender for Providing Catering Services at NIRC-ICSI

Sir,

This is with reference to your tender No: NIRC-ICSI/ Admin/ Tender /

Canteen /catering/ 2019 Dated 10th February, 2019.

I/We are interested in participate in the Tender for Providing Catering

Services at NIRC-ICSI, ICSI-NIRC, 4, Prasad Nagar Institutional Area, New

Delhi.

I/We have read and understood the details as given in the tender

information regarding the Scope of Work and Terms and Conditions for the

selection, and other terms & conditions, stipulated in Tender document and

the same are acceptable to us.

I/We have been given all the required information by NIRC-ICSI. I/We have

submitted the required Documents as per the format. I/We certify that we

are eligible as per the said Terms. The duly signed copies of all the tender

pages are attached herewith.

Authorized

Signatory Name:

Designation:

Company

Seal Date: