IDCA Et la théorie du Datacenter · & infrastructure workloads and forecast change in applicaon performance for increase in business workloads (based on forecasted business growth

©2015IDCAIntellectualProperty.Allrightsreserved.IDCA,theIDCAlogoandallotherIDCAmarkscontainedhereinaretrademarksofIDCAIntellectualPropertyand/orIDCAaffiliatedcompanies.AllothermarkscontainedhereinarethepropertyoftheirrespecDveowners.

IDCA Et la théorie du

Datacenter UPVALIS – Octobre 2016

Presentation

PLAN

1.QuelquesInputs

3.IDCAFramework

2.ChallengesDC

2

4.DémarcheProjetDC

3

1.Quelquesinputs

DéfiniConDatacenter

4

DéfiniConduDatacenter

Uncentrededonnéesoudatacenterestunsitephysiquesurlequel se trouvent regroupés des équipements consDtuantsdu système d’informaDon de l’entreprise (ordinateurscentraux, serveurs,baiesdestockage,équipements réseauxetdetélécommunicaDons,etc.).

SourceWikipedia

DéfiniConDatacenter

5

DéfiniConduDatacenterdel’IDCA

“UnDataCenter(DC)esttoutel’Infrastructuresupportantl’EcosystèmedesApplicaCons(AE).”

IntroducCon

ASHRAEesCmequeladensitédestechnologieaaugmentée20foisDurantladernière

décennie

Gartnersuggèrequen’importequel

Datacenterâgédeplusde7ansestvieillissant

ouobsolète

SelonIDC,Nousprocréonsenviron2,5trillionsd’octetsde

donnéestouslesjours

40 Zo en 2020

LacriCcitéduDATACENTER

7

LesDatacenterssontleCœurBattantdesorganismes

d’aujourd'huietdedemain!

Source:2013CostofDataCenterDownDmeStudy-PonemonInsDtute

Arrêtnonplanifié

IndustrySector Revenue/Hour* LossofRevenueforanaverageoutageincident(102minutes)**

Energy $2,800,000.00 $4,760,000.00

TelecommunicaDons $2,000,000.00 $3,400,000.00

Manufacturing $1,600,000.00 $2,720,000.00

FinancialInsDtuDons $1,400,000.00 $2,380,000.00

InformaDonTechnology $1,300,000.00 $2,210,000.00

Insurance $1,200,000.00 $2,040,000.00

Retail $1,100,000.00 $1,870,000.00

PharmaceuDcals $1,000,000.00 $1,700,000.00

Banking $996,000.00 $1,693,200.00*Source:ITPerformanceEngineering&MeasurementStrategies:Quan9fyingPerformanceLoss,MetaGroup,**IDCA,2011

Coûtdel’arrêtnonplanifié

8

Unincidentdureenmoyenne(102minutes)**

9

Arrêtnonplanifié

RootCausesofOutage

2013CostofDataCenterOutagesPonemonInsDtute©ResearchReport

Etudeducontextemarocain

QuelquesconstatssurlesDatacentersauMaroc

•  SensibilisaDonàlacriDcitéduDatacenter•  VirtualisaDon•  Redondance/Hautedisponibilité•  Sécuritédel’informaDon•  Résilience/conDnuitéd’acDvités

•  DownDmeCost•  GesDondelacapacité•  ITvs.FaciliDes(Alignement?)•  Efficience•  OpDmisaDonOPEX•  Sécuritéphysique•  OperaDons•  OrganisaDon

11

1.ChallengesliésauDatacenter

ComplexitéduDATACENTER!!

12

Unscopetrèslargeouvertpardifférentsintervenantsquiopèrentséparément…

RéférenCelDCconsolidé?

•  Aucun standard international intégré reconnu pour les Datacenters, jusqu’à présent ! •  Seuls des standards, des directives et bonnes pratiques Régionales et/ou Spécifiques sont adoptées telles que:

13

o  ANSI/TIA-942 – Telecommunications Industry Association

o  ANSI/BICSI-002 – Building Industry Consulting Service International

o  ASHRAE- American Association of Heating Refrigerating and Air-Conditioning Engineers

o  Syska Hennessy Group o  Uptime Institute o  ISAE 3402 – International Standard on

Assurance Engagements o  ISO 9001 o  ISO/IEC 27001 o  ISO/IEC 20000 o  ITIL v3 & 2011 o  Electrical :

•  UNE-EN 50160 •  UNE-EN 61000-3-2 •  UNE-EN 61000-3-3 •  UNE-EN 55011 •  IEC-61643-1 •  EN-60730-2-7

o  Earthing/Grounding : •  MIE-REBT-039 •  EN-50310 •  IEC 60364

•  EMF : •  EN 61000-4-8 •  EN 55022 •  EN 55011

o  Environmental : •  IEC-61340-5-1 •  ISO 14001 •  Raised Floor, Cable Pathways •  BS/EN 12825 •  UK-PSA PF2 •  TIA 569

o  Networks/Cabling : •  ISO-11801 •  EN-50173 •  TIA-568A

o  Fire Protection : •  NFPA-75 •  NFPA-2001

o  Quality Assurance : •  ISO 9001

o  Information Security : •  ISO/IEC 27001

o  Business Continuity Management (BCM), o  ISO/IEC 22301

o  Disaster Recovery (DR): o  BS 25999

§  ISO/IEC-24762 o  Seismic:

§  Telecordia GR-63-CORE o  Service Provider Controls Auditing:

§  SAS 70(I & II) §  SSAE 16 §  SOC 1 (Type 1& 2) §  SOC 2 §  SOC 3

o  Miscellaneous: §  DCID 6/9 §  ICD 705.2/705.3 §  FISMA §  NIST Cloud §  DIACAP §  EHNAC §  HIPAA §  PCI – DSS §  SOX(Sarbanes-Oxley) §  FIPS-140 §  CIBSE- Chartered Institution of

Building Services Engineers §  CENELEC-European Committee for

Electrotechnical Standardization

14

Complexitétechnologique

ApplicaCon

Réseau/sécurité/stockage Sécuritéphysique

ANSI/TIA-942ISO 27001

ISO 22301

ASHRAE

NFPA-75

ANSI/TIA-942ISO 9001

SAS 70SOC 1;2;3 BICSI 002 BS 25999

Uptime

Normesetstandards

Evolutivité

Haute disponibilité

Fiabilité et résilience

Sureté

Flexibilité

Coût

modularité

ExigencesméCersFaciliCes

15

5.TheIDCAFramework

FrameworkGlobalconsolidantl’ensembledesvoletsDATACENTER

Dansunmodèleunique:«ApplicationEcosystem(AE)™»,Construitautourdesgrands

principessuivants:

Etc…

IDCAFRAMEWORK

16

IDCA–THEINTEGRATEDFRAMEWORK

Complet

Efficace

Multicouches

Cloudinclusif

International

Adapatable

Pratique

Applicationcentric

Industriesdiverses

DisponibilitéExtrème

SécuritéhauteEfficiencehaute

Besoinsdivers

IDCAFRAMEWORK

17

IDCASTANDARDIZATION

SécuritéExtrême

Disponibilitémodérée

Efficiencebasse

PaysDivers

ExtrèmeExtrèmeModéréBas

BesoinsDivers

BasModéréExtrèmeExtrème

IDCAFRAMEWORK

18

IDCASTANDARDIZATION

SITE

TOPOLOGY

ITI

SFI

Sonware&ApplicaDons

Cloudprivé,public,Saas,PaaS,IaaS

Câblage/VidéoSurveillance/Contrôled’Access;EMS/Incendie/DétecDondefuite;ClimaDsaDondeprécision/Onduleur/Groupeélectrogène/AlimentaDonélectrique

Emplacementdusite/BâDmentetgéniecivil

DatacenterCloud

COMPUTE

PLATFORM

APP

Réseau/Sécuritédel’informaDon

Systèmes&Stockage

IDCAFRAMEWORK

19

Availability

OperaDons

Efficiency

Capacity

Security&Safety

Resilience

Ahribute G4 G3 G2 GI G0

AVAILABILITY C99%UT3.65DaysADT

B99.9%UT8.76HrsADT

A99.99%UT52.56MinADT

A+99.999%UT5.26MinADT

A++99.9999%UT31.5SecADT

SAFETY C B A A+ A++

SECURITY C B A A+ A++

EFFICIENCY C B A A+ A++

RESILIANCE C B A A+ A++

OPERATIONS C B A A+ A++

CAPACITY C B A A+ A++

CombinedApplicaDon,Plauorm,Compute,ITI,SFI,SiteandTopologyGLevelsrenderEfficacyScoreRaDngfortheOrganizaDonalDataCenterEfficacy,e.g.ESR=A+

Notfactualgradingschemes,onlyexampleillustraDons

GeneralDataCenterGradingSchemes

20

IDCAFRAMEWORK

Availability

OperaDons

Efficiency

Capacity

Security&Safety

Resilience

Availability

q  Elémentsagissantsurladisponibilité:ü  Designü  Fiabilitédeséquipementsü  ImplementaDonü  ExploitaDonetmaintenance

21

%Uptime AnnualDowntime

99.9999 30seconds

99.999 5minutes99.99 52minutes

99.9 8.75hours

99.5 43.7hours

99.0 87.6hours98.0 180+hours95.0 450+hours

IDCAFRAMEWORK

Availability

OperaDons

Efficiency

Capacity

Security&Safety

Resilience

OPERATIONSq  Staffskills,redundancy,

cerDficaDonsandplacementsq  SLAsandOLAseffecDvenessq  PoliciesandProceduresq  DocumentaDon,e.g.,DataCenter

Manual,CommissioningDoc.,etc.q Monitoring&AlerDngToolsand

Schemesq  Third-PartyReliabilityCheckq  Crises,Incident,andChange

ManagementCapabiliDes&Protocols

q  TrendsManagementandAdaptaDonDisciplines

q  OperaDonalConducivenessofDesign,Technologies,Topology,Site,SFI,ITI,Compute,PlauormandApplicaDon

q  Notrandom,ratherseasonalandduraDonaloversight

q  ImplantaDoncheckonDCCaswellasallspecificDCNs

q  Policies&Proceduresü  SOPü  SOW/PTW/WO

q  FloorManagementq  BusinessOfficeManagementq  DocumentaDonManagementq  CleaningandPestControlq  FaciliDesManagement

ü  ComputaDonalFluidDynamics

ü  ThermalImaging(infraredthermography)

q Walk-throughSurveysq  ITOperaDons

ü  ITSMü  ITIL

q  Shipping,Receiving,Staging

22

IDCAFRAMEWORK

Availability

OperaDons

Efficiency

Capacity

Security&Safety

Resilience

OPERATIONS

IDCAFRAMEWORK

23

Availability

OperaDons

Efficiency

Capacity

Security&Safety

Resilience

EFFIECIENCY

q  PowerUsageEffecCveness–PUE:AKeyPerformanceIndicator(KPI)ormetricusedtomeasuretheenergyefficiencyofadatacenter.

q  PUE=PowerEnteringDataCenter/PowerUsedbyIT

q  ThecloserPUEisto1,thebezerdatacenterenergyefficiencyis.

q  TypicaldatacenterhasaveragePUEof2àForevery2wazsofpowerenteringthedatacenter,1wazisdeliveredtoITload.

q  UseofefficientequipmentanddesignreducesPUEto1.6orlower.

TotalFacilityPower

ITPowerPUE=

24

IDCAFRAMEWORK

Availability

OperaDons

Efficiency

Capacity

Security&Safety

Resilience

CAPACITYq  WhyisCapacityManagementImportant?

Ø  EnsurethatbusinessisabletoserviceitscustomerneedsbydeliveringtheexpectedEndUserPerformanceacrossallitsbusinesscriDcalcustomerfacingapplicaDons.

Ø  EnsurethattheapplicaDonsareabletomeetitsIT&BusinessSLA’sfromaPerformance&Availabilitystandpoint.

Ø  EnsureOpDmalUDlizaDonofunderlyinghardwareinfrastructure.Ø  EnsureenoughinfrastructureisavailablefortheapplicaDontomeetthe

documentedEndUserPerformanceRequirements.Ø  GivethebusinessenoughofleadDmetoprocureaddiDonalinfrastructure

tomeetincreasingbusinessworkloadsasrequired.Ø  EnsurethatDataCenterhasanagreedprocesstoanalyzecurrentbusiness

&infrastructureworkloadsandforecastchangeinapplicaDonperformanceforincreaseinbusinessworkloads(basedonforecastedbusinessgrowthandvariousbusinessiniDaDves).

Ø  EnsurethatDataCenterhasanagreedprocesstodetermineaddiDonalinfrastructurerequirementtomeetincreasingbusinessworkloads

25

IDCAFRAMEWORK

Availability

OperaDons

Efficiency

Capacity

Security&Safety

Resilience

SECURITY&SAFETYq  Securitybeginsatthe

organizaDonallevelØ  Developsecuritysystems,

policies,andproceduresbasedon:

§  Standards:ISO-27001,ISO/IEC-27002

§  OrganizaDonalrequirementsØ  PenetraDonTesDngØ  ExternalapplicaDonsecurityØ  NetworkedgesecurityØ  Inter-applicaDonandintra-

applicaDonsecurityØ  SystemsandMethods:

§  Firewalls§  IDS§  IPS

§  EncrypDon§  AuthenDcaDon

q  SafetycomeswithØ  Personneltrainingand

educaDonØ  EnforcePoliciesandProceduresØ  WeeklyreviewofincidentsØ  PeriodicinternalauditØ  Periodicexternalindependent

auditØ  SurveillanceØ  VehiclemanagementØ  Tracking–vehicles,people,

equipmentØ  AccessControlØ  EquipmentControlØ  AccessandMonitoring:Ø  Constantvisual

26

IDCAFRAMEWORK

Availability

OperaDons

Efficiency

Capacity

Security&Safety

Resilience

RESILIENCE

q  Resilience:Ø  RTOandRPODrivenØ  EnDreDCCaswellasDCN

RTOsØ  ApplicaDonResilienceLevelØ  PlauormResilienceLevelØ  Compute,ITI,SFI,Siteand

TopologyResilienceLevelsØ  OperaDonalResilienceØ  ComponentsResilienceØ  FinancialResilienceØ  MarkeDngResilienceØ  PersonnelResilienceØ  Regulatory,Policyand

ManagementResilience

27

IDCAFRAMEWORK

IDCAFRAMEWORK

ClassificaConIDCA&GradingLevels

28

Ø  Chacundescouchesl’applicaDon,laplate-forme,Calcul,ITI,SFI,siteetTopologie,sontclassésquantàleuradhésionàIDCAInfinityParadigmetstandard.

Ø  Grades:Ø  ∞(infinity)–c’estunétatoùtoussontdescouchesreçoivent

unclassementdeG0.Ø  G0–RépondauxdisciplineslesplusstrictespossibleØ  G1–Ø  G2–Ø  G3–Ø  G4–Conformeauxexigencesminimalesacceptablespourle

paradigme

G

G0G1G2G3G4

§  DataCenterITIDesign(DCID)™§  DataCenterSiteDesign(DCSD)™§  DataCenterNodeDesign(DCND)™§  DataCenterTopologyDesign(DCTD)™§  DataCenterComputeDesign(DCCD)™§  DataCenterPlatformDesign(DCPD)™§  DataCenterApplicationDesign(DCAD)™

§  DataCenterITIBuild(DCIB)™§  DataCenterFacilityBuild(DCFB)™§  DataCenterFacilityBuild(DCFB)§  DataCenterSiteBuild(DCSB)™§  DataCenterNodeBuild(DCNB)™§  DataCenterTopologyBuild(DCTB)™§  DataCenterComputeBuild(DCCB)™§  DataCenterPlatformBuild(DCPB)™§  DataCenterApplicationBuild(DCAB)™

DataCenterDesignCertifications

DataCenterBuildCertifications

UndesigncerDfiérendlacerDficaDondelaconstrucDonplusfacile

IDCAFRAMEWORK

CERTIFICATIONSDISPONIBLEenDATACENTER

29

30

4.DémarcheProjetDC

DémarcheProjetDC

31

Knowledgecritiquelorsqu’onestsurunprojetDatacenter:1)  MaitrisedesStandardsDatacenter

2)   Maitrisedesdernièrestendancestechnologiques

DémarcheProjetDC

32

IniDaDonetcadrageduprojet

• BesoinsMéDers• DownDmeCost• BIA•  SLA/OLA• Capacité•  Flexibilité•  Safetyetsécurité

• Budgets• CAPEX• OPEX

Designconceptuel

•  InternalisaDon/externalisaDon?

• Designconceptuel• Choixtechnologiques

Designdétaillé

•  Plansdétaillés•  Termesderéférences

ImplémentaDon

•  LancementdesCPS• Choixdesprestataires

•  PlanificaDonetsuividestravaux

• RécepDonduprojet• MiseenproducDonduDatacenter

DémarcheProjetDC

33

Facteursclésàprivilégier:

Lemanquedecompréhensionoudeconformitéàcesdirectivesfaitcouriràl’organismeungrand

risqueetdespertesinestimables

1)  Obtenirdesconseilsdeconsultantsexperts2)  UDliserlesnormesmondialesetlesmeilleurespraDques3)  OpDmiserl'uDlisaDondestechnologiesdelanextgeneraDon4)  Allouerlebudgetappropriésansfairedeconcessionafin

d’azeindrelesexigencesrequises5)  FormervotrepersonnelDatacenter.

33

CompétencesDatacenter

CerCficaCondesprofessionnels

34

35

CONTACT

UPVALIS234,BoulevardAnoual,QuarCerdesHôpitaux

Casablanca–Maroc.Tél:+212(0)522865933

[email protected]

Mobile:+212(0)661109403

[email protected]

Mobile:+212(0)661215455

FondateursetGérants

Documents

IDCA Et la théorie du Datacenter · & infrastructure workloads and forecast change in applicaon performance for increase in business workloads (based on forecasted business growth