Identifying and Gathering Problem Data

Company Name

1 | Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

Identifying z/OS System Problems

55 minutes

1 hour

1 hour

PowerPoint Identifying and Gathering Problem

Data

= Datatrain Course Modules

Categorizing Problems

Working with the Catalog Address Space

Preparing for Dumps

Obtaining SVC Dumps for Problem Analysis

1 hour

Presentation Topics

• System recovery facilities

• How do we use catalogs?

• Dumps

2 | Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

What system recovery facilities do we use?

•Facilities that we use.

•What will alert us to a system problem?

•Commands we use to obtain useful problem-related information.

3 | Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

System recovery real-life scenarios

•Waits, hangs and loops.

•Other system issues.

4 | Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

Do we use an AUTOIPL policy?

•Indications that we use AUTOIPL.

•Scenarios where AUTOIPL has been used.

5 | Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

Master and user catalogs

•What type of catalog structure do we have?

•What involvement will you have with catalogs?

6 | Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

Problems we have encountered with catalogs

•Real-life scenarios.

7 | Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

What types of dumps do we produce?

•Situations in which we do/have created dumps.

•Dump procedures.

•What do we do with dump data?

8 | Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

Problems with dumps

•What dump-related problems have we encountered?

•What was the resolution to the problem?

9 | Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

Summary

• System recovery facilities

• How do we use catalogs?

• Dumps

10 | Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

Identifying z/OS System Problems

55 minutes

1 hour

1 hour

PowerPoint Identifying and Gathering Problem

Data

= Datatrain Course Modules

Categorizing Problems

Working with the Catalog Address Space

Preparing for Dumps

Obtaining SVC Dumps for Problem Analysis

1 hour